Zebra Technologies MD-ZLAN11G User Manual

HC100™

Wristband Printer

User Guide

therein are owned by ZIH Corp. Unauthorized reproduction of this manual or the software and/or firmware in the printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.

, ZPL II®, and ZebraLink™ programs; Element Energy Equalizer® Circuit; E3®; and

ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra logo, ZPL, ZPL II, Element Energy Equalizer Circuit, and E

All other brand names, product names, or trademarks belong to their respective holders. For additional trademark information, please see “Trademarks” on the product CD.

Proprietary Statement This manual contains proprietary information of Zebra Corporation and its subsidiaries

(“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies Corporation.

Product Improvements Continuous improvement of products is a policy of Zebra Technologies Corporation.

All specifications and designs are subject to change without notice.

Liability Disclaimer Zebra Technologies Corporation takes steps to ensure that its published Engineering

specifications and manuals are correct; however, errors do occur. Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability resulting therefrom.

Limitation of Liability In no event shall Zebra Technologies Corporation or anyone else involved in the creation,

production, or delivery of the accompanying product (including hard ware and software) be liab le for any damages whatsoever (including, without limitation, consequential damages including loss of busin ess profi ts, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies Corporation has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Part Number: 61207L-001 Rev. A

Compliance Information

Declaration of Conformity

I have determined that the Zebra printers identified as the

HC100™

manufactured by:

Zebra Technologies Corporation

333 Corporate Woods Parkway

Vernon Hills, Illinois 60061-3109 U.S.A.

Have been shown to comply with the applicable technical standards of the FCC

For Home, Office, Commercial, and Industrial use

If no unauthorized change is made in the equipment,

and if the equipment is properly maintained and operated.

4/23/08 HC100 User Guide 61207L-001 Rev. A

Compliance Information

FCC Compliance Statement

This device complies with Part 15 rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause

undesired operation.

The user is cautioned that any changes or modifications not expressly approved by Zebra Technologies Corporation could void the user’s authority to operate the equipment. To ensure compliance, this printer must be used with Shielded Communication Cables.

FCC Radiation Exposure Statement (for printers with internal radio devices)

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be instal led and operated with minimum distance 20cm between the radiator and your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

FCC Rules and Regulations for Data Cables

Zebra printers comply with FCC Rules and Regulations, Part 15 for Class B Equipment using fully shielded, 6.5 ft. (2 m) data cables. Use of unshielded cables may increase radiation above the Class B limits.

Canadian DOC Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

61207L-001 Rev. A HC100 User Guide 4/23/08

Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

FCC Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

FCC Radiation Exposure Statement

(for printers with internal radio devices) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

FCC Rules and Regulations for Data Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Canadian DOC Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Web Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

The Americas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Europe, Africa, Middle East, and India . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Asia Pacific. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

1 • Introduction to the HC100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Front of Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Rear of Printer and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Control Panel Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Control Panel Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

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Contents

Media Cartridges and Wristbands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Media Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Wristband Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Wristband Colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Wristband Closure Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Wristband Print Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

2 • Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Store the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Ship the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Preparing the Printer for Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Site Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Connect to Data Communication Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Connect to Power Source and Turn on Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Insert Media Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

3 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Media Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Printer Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Wireless Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Miscellaneous Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

4 • Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Cleaning the Media Path. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Using a Cleaning Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Using a Swab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Cleaning the Smart Card Contacts and the Media Cartridge Sensor Pins . . . . . . . . . . . . 51

Replacing Printer Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Ordering Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Recycling Printer Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

5 • Advanced User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Viewing Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

On a Printer Configuration Wristband. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Through the Printer’s Web Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Changing and Restoring Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Setting, Changing, and Restoring Print Server Settings. . . . . . . . . . . . . . . . . . . . . . . . . . 66

Connecting for the First Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Changing Parameters after Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

61207L-001 Rev. A HC100 User Guide 4/23/08

Contents

Additional Diagnostics Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Media Sensor Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Communications Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Downloading Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

6 • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Physical and Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Wristband . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Standard and Optional Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

End User License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

4/23/08 HC100 User Guide 61207L-001 Rev. A

Contents

Notes • ___________________________________________________________________

__________________________________________________________________________

61207L-001 Rev. A HC100 User Guide 4/23/08

About This Document

This section provides you with contact information, documen t struc ture and organization, and additional reference documents.

Contents

Who Should Use This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

4/23/08 HC100 User Guide 61207L-001 Rev. A

About This Document

Who Should Use This Document

This User Guide is intended for use by any person who needs to operate or to troubleshoot the printer. An additional section is included for advanced users or service technicians.

How This Document Is Organized

The User Guide is set up as follows:

Section Description

Introduction to the HC100 on page 15 This section shows the printer components,

Printer Setup on page 25 This section provides instructions for setting up the

Troubleshooting on page 33 This section includes the meaning of various

indicator lights, and operational controls.

printer, connecting it to your network, and preparing it for use.

printer status lights.

Routine Maintenance on page 43 This section includes routine cleaning procedures

and recycling information.

Advanced User Information on page 55

Specifications on page 75 This section contains the specifications for the

This section contains information and instructions that are intended only for advanced users or service technicians.

printer and wristbands.

61207L-001 Rev. A HC100 User Guide 4/23/08

About This Document

Contacts

You can contact Zebra Technologies Corporation at the following:

Web Site

http://www.zebra.com

Technical Support via the Internet is available 24 hours per day, 365 days per year. Go to

http://www.zebra.com/support.

The Americas

Regional Headquarters Technical Support Customer Service Dept.

Zebra Technologies International, LLC 333 Corporate Woods Parkway Vernon Hills, Illinois 60061.3109 U.S.A T: +1 847 793 2600 Toll-free +1 80 0 423 0422 F: +1 847 913 8766

T: +1 877 ASK ZEBRA (275 9327) F: +1 847 913 2578

Hardware: ts1@zebra.com Software: ts3@zebra.com

For printers, parts, media, and ribbon, please call your distributor, or contactus.

T: +1 877 ASK ZEBRA (275 9327) E: clientcare@zebra.com

Contacts

Europe, Africa, Middle East, and India

Regional Headquarters Technical Support Internal Sales Dept.

Zebra Technologies Europe Limited Zebra House The Valley Centre, Gordon Road High W ycombe Buckinghamshire, HP13 6EQ, UK

T: +44 (0)1494 472872 F: +44 (0) 1494 450103

T: +44 (0) 1494 76 8298 F: +44 (0) 1494 768210 Germany: Tsgermany@zebra.com France: Tsfrance@zebra.com Spain/Portugal: Tsspain@zebra.com All other areas: Tseurope@zebra.com

For printers, parts, media, and ribbon, please call your distributor, or contactus.

T: +44 (0) 1494 768316 F: +44 (0) 1494 768244 E: cseurope@zebra.com

Asia Pacific

Regional Headquarters Technical Support Customer Service

Zebra Technologies Asia Pacific, LLC 120 Robinson Road #06-01 Parakou Building Singapore 068913 T: +65 6858 0722 F: +65 6885 0838

T: +65 6858 0722 F: +65 6885 0838 E: China: tschina@zebra.com All other areas: tsasiapacific@zebra.com

For printers, parts, media, and ribbon, please call your distributor, or contactus.

T: +65 6858 0722 F: +65 6885 0836

4/23/08 HC100 User Guide 61207L-001 Rev. A

About This Document

Document Conventions

The following conventions are used throughout this document to convey certain information.

Alternate Color (online only) Cross-references contain hot links to other sections in this guide. If you are viewing this guide online in .p df format, you can click the cross-reference (blue text) to jump directly to its location.

Icons Used

Caution • Warns you of the potential for electrostatic discharge.

Caution • Warns you of a situation where excessive heat could cause a burn.

Caution • Advises you that failure to take or avoid a specific action could result in physical

harm to you.

Caution • (No icon) Advises you that failure to take or avoid a specific action could result in

physical harm to the hardware.

Important • Advises you of informatio n that is essential to complete a task.

Note • Indicates neutral or positive information that emphasizes or supplements important

points of the main text.

Illustration Callouts Callouts are used when an illustration contains information that needs to be labeled and described. A table that contains the labels and descriptions follows the graphic. Figure 1 provides an example.

Figure 1 • Sample Figure with Callouts

Eject button

Pause/Feed button

61207L-001 Rev. A HC100 User Guide 4/23/08

Control Panel Lights The printer status indica tor uses green, yellow, and orange lights that sometimes blink or rotate to indicate the printer’s status and any error conditions. The lights and light sequences are indicated as follows:

Lights On A solid, colored bar indicates when the printer

status indicator is on. A solid bar that is divided into two colors indicat es

that half of the printer status indicator lights are on with one color while the other half of the lights are on with the other color.

About This Document

Document Conventions

Lights Flashing or Blinking

Alternating colors in a subdivided bar indicate that the lights on the printer status indicator are flashing or blinking.

• one colored blink

• two colored blinks

• steady color on with two blinks off

• three colored blinks

• four colored blinks

• consistent flashing on and off

• flashing between two colors.

Lights Rotating The printer status indicator lights can light up in a clockwise rotating

sequence. Rotating lights that come on one at a time are

indicated by a curved, broken arrow and a bar that shows the color of the lights.

Rotating lights that stay on after lighting up are indicated by a curved, solid arrow and a bar that shows the color of the lights.

4/23/08 HC100 User Guide 61207L-001 Rev. A

About This Document

Notes • ___________________________________________________________________

__________________________________________________________________________

Document Conventions

61207L-001 Rev. A HC100 User Guide 4/23/08

Introduction to the HC100

This section shows the printer components, indicator lights, and operational controls.

Contents

Front of Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Rear of Printer and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Control Panel Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Control Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Media Cartridges and Wristbands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Media Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Wristband Sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Wristband Colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Wristband Closure Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Wristband Print Zone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

4/23/08 HC100 User Guide 61207L-001 Rev. A

Introduction to the HC100

Front of Printer

Figure 2 shows the front of the printer.

Figure 2 • Front of Printer

Media cartridge slot

Upper cover

Upper cover release button

(one on each side) Control panel (see Control Panel on page 18)

61207L-001 Rev. A HC100 User Guide 4/23/08

Rear of Printer and Connectors

Standard and

Optional Wireless

Optional 10/100

Wired Ethernet

Figure 3 shows the data communication connectors on the rear of the printer, the power

button, and the D/C power connector. For more information about the optional wired and wireless Ethernet print servers, see Connect to Data Communication Interfaces on page 27 and

Changing and Restoring Printer Settings on page 58.

Figure 3 • Rear of Printer

Introduction to the HC100

Rear of Printer and Connectors

4/23/08 HC100 User Guide 61207L-001 Rev. A

Serial port Optional ZebraNet® 10/100 Internal Print Server (wired Ethernet) port

USB port Power on/off button (in is On, out is Off)

D/C power connector

Introduction to the HC100

Standard and Optional

10/100 Wired Ethernet Optional Wireless

Standard and Optional

10/100 Wired Ethernet Optional Wireless

Control Panel

Control Panel Lights

The control panel is located on the front of the printer.

The control panel has two basic lights that indicate the printer’s status and error conditions (Figure 4). Printers with the W irel ess Ethe rnet Option have an additional status indicator lig ht .

Figure 4 • Control Panel Lights

Media status indicator (see Media Status Indicator on page 34)

Printer status indicator (outer ring) (see Printer Status Indicator on page 36)

Wireless status indicator (see Wireless Status Indicator on page 39)

Control Panel Buttons

The control panel has two buttons (Figure 5). Their function is described in Table 1. When you press or press and hold a button, the printer action occurs when you rel ease the button.

Figure 5 • Control Panel Buttons

EJECT button

PAUSE/FEED button

61207L-001 Rev. A HC100 User Guide 4/23/08

Table 1 • Function of the Control Panel Buttons

Button Function/Description

Introduction to the HC100

Control Panel

EJECT

PAUSE/FEED

This button functions only when the printer is idle or paused. The function depends on whether you press the button or press and hold it.

• Pressing and releasing

EJECT causes the printer to retract the current wristband and

eject the media cartridge.

• Pressing and holding

EJECT for 6 seconds force ejects the media cartridge without

retracting the protruding wristband. After a forced eject, press the upper cover release buttons to open the printer’ s upper cover and rel ease the wristband. See Media Cartridges

on page 20 for information on removing the wristband from the cartridge. Do NOT pull

the remainder of the wristband out of the cartridge.

Note • If pressing EJECT does not eject the media cartridge, power cycle the printer

and press

EJECT again. Use the forced eject option only as a last resort if these other

attempts fail.

PAUSE/FEED

has different functions depending on whether the printer is idle or paused and

on whether you press the button or press and hold it.

• Pressing and releasing

•Pause—

PAUSE/FEED functions as a pause button when the printer is actively printing

PAUSE/FEED has two functions.

a wristband. While a wristband is printing, press the button to pause the printer before the next wristband starts printing. The printer remains paused u ntil you press the button again.

•Feed—

PAUSE/FEED functions as a feed button when the printer is idle. Press the

button to feed one blank wristband.

• Pressing and holding

PAUSE/FEED places the printer in user configuration mode. The

printer status indicator lights blink orange in 2-second intervals, adding one blin k each interval. Depending on when you release

PAUSE/FEED, different actions take place:

• One orange blink—A printer configurat ion wristband prints.

• Two orange blinks—A media sensor profile prints.

• Three orange blinks—The printer resets all print server para meters (wired Ethernet and wireless Ethernet) back to defaults.

• Four orange blinks—The printer resets all printer parameters back to defaults.

• After four orange blinks, the printer exits user configuration mode. The printer status lights return to solid green. The printer feeds a wristband when you release

PAUSE/FEED.

4/23/08 HC100 User Guide 61207L-001 Rev. A

Introduction to the HC100

Media Cartridges and Wristbands

Different sizes, colors, and closure types of wristbands are available in recyclable media cartridges. This information appears on the media cartridge label. The wristbands feature an antimicrobial coating to help protect against the spread of S. aure us, P aeruginosa, E. coli, and MRSA.

For ordering information, see Contacts on page 11. Only Genuine Zebra™ supplies will work with your printer.

Media cartridges cannot be reused or refilled. Dispose of media cartridges in accordance with your local regulations or standards. For information on Zebra's recycling program, see

http://www.zebra.com/environment.

Media Cartridges

View the level of media remaining in the cartridge through the wristband supply window on the left side of the media cartridge (Figure 6). Wristbands exit through a slot on the front of the media cartridge.

Figure 6 • Media Cartridge

Wristband supp ly window

Wristband exit are a

Important • Forcibly pulling a wristband from the media cartridge can damage the cartridge.

A damaged cartridge will not work. If a wristband sticks out partially from a cartridge, use scissors to cut off the exposed part so that it is flush with the cartridge. Do NOT pull the remainder of the wristband out of the cartridge. The printer will eject the partial wristband after the cartridge loads properly.

61207L-001 Rev. A HC100 User Guide 4/23/08

Wristband Sizes

Adult Pediatric Infant

The size of the wristbands is indicated on the top of each media cartridge (Figure 7). A wristband should be snug enough to stay on the person’s wrist or ankle but not so tight that it cuts into the person’s skin or cuts off circulation.

Media Cartridges and Wristbands

Figure 7 • Wristband Size Indicators

Introduction to the HC100

Wristband Colors

Wristbands are available in seven colors for color-coding.

Adhesive Closure Type

•Red

•Blue

•Yellow

•Green

•Pink

• Purple

•Orange

Clip Closure Type

•Red

•Blue

•Yellow

• Green

•Pink

• Purple

4/23/08 HC100 User Guide 61207L-001 Rev. A

Introduction to the HC100

Media Cartridges and Wristbands

Wristband Closure Type

Zebra offers two types of wristband: adhesive closure and clip closure.

Adhesive Wristbands

Zebra Z-Band™ Direct Wristbands are fastened with adhesives that are part of the wristband.

To fasten an adhesive wristband, complete these steps:

Figure 8 • Adhesive Closure Wristband

1. Remove the cover from the adhesive.

2. Wrap the wristband around a person’s wrist or ankle, and then press the exposed adhesive

to the wristband.

Important • To keep the wristband from being too loose or too tight, place your finger

between the wristband and the person’s wrist or ankle while fastening the wristband. Do not attempt to adjust the wristband after it is fastened. The tamper-evident slits under the adhesive tear if you try to remove the wristband.

61207L-001 Rev. A HC100 User Guide 4/23/08

Clip Wristbands

XXX

X X

XXXX

XXXXX

XXX

Zebra Z-Band™ QuickClip Wristbands are fastened with clips.

Figure 9 • Clip Closure Wristband

To fasten a clip wristband, complete these steps:

1. Insert the post on a clip through a hole on the wristband.

2. Wrap the wristband around a person’s wrist or ankle, and then thread the post through the

lone hole on the opposite end of the wristband. If necessary, move the clip to a different hole to resize the wristband.

Introduction to the HC100

Media Cartridges and Wristbands

3. Fold the clip over, and press to lock it.

X X

4/23/08 HC100 User Guide 61207L-001 Rev. A

Introduction to the HC100

Z-Band QuickClip

3 4

Z-Band Direct

3 4

Media Cartridges and Wristbands

Wristband Print Zone

The best area for printing varies by wristband type. For best results, design your wristband formats so that they print in the recommended print zone of the wristband (Figure 10). Avoid printing over the clip holes (Z-Band QuickClip ) or the tamper-evident slits (Z-Band Direct).

Figure 10 • Media Home Position and Recommended Print Zone

Non-printable area

(shown in red) Media home position The media home position (0,0) occurs 1 in. (25.4 mm) from the leading

You cannot print on approximately the first 1 inch (25.4 mm) of each wristband because the media does not backfeed into the printer.

edge of the wristband.

Recommended print start

position Recommended print zone

(shown in green)

The start position from the leading edge of the wristband varies by wristband type (see Table 2).

This area is recommended for printing because it is visible on the patient after the wristband is secured.

Table 2 • Recommended Print Start Position by Label Type

Wristband Type Wristband Length Start Position from the Leading Edge

Z-Band Direct 11 in. (279 mm) 4.5 in. (114 mm)

7 in. (178 mm) 2.5 in. (64 mm) 6 in. (152 mm) 2 in. (51 mm)

Z-Band QuickClip 11 in. (279 mm) 6.25 in. (159 mm)

7 in. (178 mm) 3.25 in. (83 mm)

61207L-001 Rev. A HC100 User Guide 4/23/08

Printer Setup

This section provides instructions for setting up the pri nter, connecting it to your network, and preparing it for use.

Contents

Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Store the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Ship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Preparing the Printer for Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Site Selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Connect to Data Communication Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Connect to Power Source and Turn on Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Insert Media Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

4/23/08 HC100 User Guide 61207L-001 Rev. A

Printer Setup

Handling the Printer

This section describes how to handle your printer.

Unpack and Inspect the Printer

When you receive the printer, immediately unpack it and inspect for shipping damage.

• Save all packing materials.

• Check all exterior surfaces for damage.

If you discover shipping damage upon inspection:

• Immediately notify the shipping company and file a damage report.

• Keep all packaging material for shipping company inspection.

• Notify your authorized Zebra reseller

Important • Zebra Technologies Corporation is not responsible for any damage incurred

during the shipment of the equipment and will not repair this damage under warranty.

Store the Printer

If you are not placing the printer into immediate operation, repackage it using the original packing materials. You may store the printer under the conditions shown in Table 3.

Temperature Relative Humidity

–40°F to 140°F (–40° to 60°C) 5% to 85% non-condensing

Ship the Printer

If you must ship the printer:

• Turn off (

• Remove any media cartridges f rom the printer.

• Make sure that upper cover is closed.

• Carefully pack the printer into the original container or a suitable alternate container to avoid damage during transit. A shipping container can be purchased from Zebra if the original packaging has been lost or destroyed.

Table 3 • Storage Temperature and Humidity

O) the printer, and disconnect all cables.

61207L-001 Rev. A HC100 User Guide 4/23/08

Preparing the Printer for Use

To prepare the printer for use, select an appropriate location for the printer, connect the appropriate cables to the printer, turn on the printer power, and then select and insert a media cartridge.

Site Selection

Select a solid, level surface within reach of an available power outlet. To allow for proper ventilation and cooling, leave open space on all sides of the printer.

Caution • Do not place any padding or cushioning material under the unit or next to the

back of the unit. This can prevent proper cooling and cause the unit to overheat.

Connect to Data Communication Interfaces

Select a data communication interface that is supported by both your printer and your computer or your Local Area Network (LAN). You may send wristband formats to the printer through any of its data communication ports.

Printer Setup

Preparing the Printer for Use

Figure 11 shows the location of the data communication ports. Table 4 provides basic

information about the data communication interfaces.

Figure 11 • Data Communication Ports

Serial port

Optional ZebraNet 10/100 Internal Print Server

(wired Ethernet) port USB port

Caution • Be careful not to plug a USB cable into the optional 10/100 wired Ethernet port

on the printer. Doing so will damage the connector. The 10/100 wired Ethernet port comes with a plastic plug to protect it from accidental damage.

4/23/08 HC100 User Guide 61207L-001 Rev. A

+ 63 hidden pages