Zebra Technologies CARD PRINTER User Manual

CARD PRINTERS

SECURITY  MEMBERSHIP  LOYALTY  RETAIL

CONTENTS

Page 3 Introduction

Pages 4 to 7 Zebra Card Printers

DED Limited

Formed in 1982, privately owned DED Limited is based in Lydd, on the South Coast of England. Over the past 20 years, the company has become a leader in the design, manufacture and distribution of:

 Specialist (Kiosk) Printers  PoS (Point of Sale) Equipment  CCD and Laser Barcode Scanners  Magnetic and Smart Card Readers & Writers  Cash Drawers, Pole Displays and Plastic

Card Printers

- literally hundreds of products which cover a very broad spectrum of the Industrial, Retail and Leisure markets.

Pages 8 to 10 Magicard Printers

Page 11 Fargo Printers

Page 12 Speciality Printers

Page 13 Card Equipment

Pages 14 to 16 Card Printer Software

Page 17 Consumables

Page 18 Accessories

Pages 19 to 20 ID Accessories

We employ a dedicated and enthusiastic team of engineers and graduates, manufacturing, marketing and distributing a co-ordinated range of products. Our purpose-built Headquarters on the Kent coast provide an ideal working environment for the Sales and Administration support functions, as well as incorporating state-ofthe-art design facilities and a large demonstration room.

In addition to the Mill Road Headquarters building, nearby we have another well-equipped, purpose-built manufacturing premises with excellent facilities and a dedicated staff, which provides the flexibility needed for producing either large volumes or more limited quantities. An EMC-shielded Test Room enables us to test and self-certify product in accordance with the relevant European Directives.

Our extensive design facilities enable Customers to work closely with our highly trained staff to establish the essential design requirements of a specific application and agree the detailed specification, using the most advanced CAD techniques. All our resources are accessible to Customers in order to ensure an efficient and cost-effective design solution to their individual requirements.

Our Production and Stores facilities also ensure Customer’s requirements are speedily and efficiently fulfilled. The system is entirely computer-controlled and allows both large quantities of product and single units to be manufactured simultaneously. The comprehensive manufacturing capabilities have been designed to handle everything from a small single unit

- a printer interface - to the assembly of complete printers. The Stores department holds over 3000 items in stock at all times, all of which are batch controlled with individual serial numbers and barcodes to enable full product traceability and ensure items are used on a first-in, first-out principle.

We are accredited by NQA to the international ISO9001:2000 Quality Standard and a major Distributor for a number of world-class companies including Star Micronics, Zebra, Axiohm, Posiflex, Vibrant, Metrologic, Data Modul, Neuron and N5 Software. With these well established partnerships, we are strategically placed to meet the current demands and future requirements of all our Customers.

DED Limited

MILL ROAD, LYDD, KENT TN29 9EJ TEL: 01797 320636 or 07000 DEDLTD FAX: 01797 320273 card@ded.co.uk www.ded.co.uk

In the year 2000, the company commenced distribution of the market leading Posiflex and Star

Asia product ranges, thereby considerably increasing the product offering to Customers.

We are also proud to have obtained Zebra Elite Partnership status and be an Axiohm Distributor for mechanisms and portable printers in the UK.

As part of the ISO9001:2000 certification, we employ networked computers to ensure Customer’s orders are accurately and speedily processed. Thanks to the volume of stocks held and the efficiency of our internal systems, the vast majority of orders are despatched on the same day. The emphasis historically placed on quality by us has always worked to our advantage, resulting as it has in the winning of at least one new Customer per day over the past year. Many of these new Customers have come to us via recommendations from amongst our many satisfied existing Customers.

With a 100% inspection and test policy encompassing pre-manufacture inspection, in-process inspection, pre-test inspection and final inspection, customers can be sure that they are purchasing a highly reliable product. Testing is rigorously controlled and all data is collated and analysed using ISO9001 procedures.

An Introduction To

Plastic Card Printing

Plastic cards have become part of everyone’s life, from credit cards to driver’s licences, membership cards to ID badges. Their size, portability and durability have made them the vehicle of choice for many applications.

Plastic card printers offer the ability to quickly and easily produce a custom card tailored to an application or to personalise a preprinted card on demand, at the point of issue. They are simple to integrate with image capture systems (digital cameras, scanners etc.) and most databases. Digitally printed plastic cards start with a blank plastic card that can be printed with any combination of graphics, text, photographs and barcodes. Additional electronic information can also be encoded, such as magnetic stripes and Smart Card chips.

How It Works

All plastic card printers feature the same basic printing operations; dye sublimation and/or thermal transfer

Encoding Data Onto The Card

Information can also be stored on the card in a number of different formats:

printing. Both techniques involve a

ribbon being heated as it passes

under a thermal print head. Thermal

transfer heats and transfers ink onto the plastic card surface

Barcode - These are available in a wide variety of types

(known as symbologies) and are ideal for storing a card or other number for time & attendance, asset tagging and data capture applications.

whereas dye sublimation heats and

undergoes a chemical change process that turns the ink into a gaseous state which then “dyes” the plastic card. The ribbon used in colour dye sublimation printing is divided into separate colour panels; Yellow, Magenta, and Cyan. These are most commonly seen as part of a ribbon referred to as YMCKO which also includes a thermal transfer black designed for printing barcodes and a UV overlay to prevent the dye sublimation print from fading. The dye from the ribbon is applied to the

Magnetic Stripe - This is the most commonly used data

storage format on a plastic card and can be encoded in both HiCo (more durable) and Lo-Co (less durable) formats. Selecting which type of magnetic stripe to adopt depends on how the card is to be used. The chart shows applications where magnetic stripes are used and which type is commonly used for that application.

Applications Lo-Co Hi-Co Usage

Access Control

Membership Cards

Time and Attendance

Debit/Credit/Loyalty Cards

 Weekly/Monthly

 Daily

plastic card as a multi-pass operation where the card passes under the printhead once for each of the ribbon panels. (Colour Ribbon)

yellow

magenta

cyan

black

overlay yellow

magenta

cyan

black

overlay

All printers are also capable of printing in monochrome using a single colour ribbon. These ribbons are less expensive than full colour multi-panel ribbons and are available in Black, White, Silver, Gold, Red, Green and Blue

. (Monochrome Ribbon)

black

Smart Card - These can be used to store a much greater

amount of information than a magnetic stripe. Most versions can be encoded using a Zebra printer and one of the specialist encoder modules from DED. Smart Cards are commonly used for cashless payment, loyalty and bank/medical record storage.

Proximity Cards – These can store a similar amount of information to a smart card but the card does not need to

come into physical contact with the reader. A small loop aerial located in the card surface allows information to be transmitted between the card and reader from a small distance. Proximity cards are ideal for applications where a higher speed of

Card Durability and Security

transaction is required such as public transport passes.

The chart below shows the typical levels of durability and security achieved using the various printers and/or ribbon combinations.

Material

Overlay Vanish

Overlay Vanish with Built-In Bitmap

Overlay Vanish with Hologram

Clear Overlaminate Patch

Overlaminate Patch with Hologram

Printer

P110, P120, P205, P210, P310, P330, P420 Alto, Tempo, Avalon, Rio, Tango, Prima C30

P310, P330, P420 Prima

P520, P640 Prima & Laminator, Sicura

Card Life

Up to 2 years

Up to 5 years (P520) 5 years Magicard Up to 7 years (P640)

Durabilty

Normal

High

Security

None

Visual - Low

Visual - High

None

Visual - High

Zebra Card Printers

The Zebra range of plastic card printers is the world’s leading brand of on-demand plastic card

printer. The range consists of a wide selection of models suitable for producing simple single colour business cards up to full colour, dual sided cards with holographic lamination. All printers are supplied complete with Windows 95/98/NT/2000 & XP Printer Drivers and all cables ready for

connection to any software package.

Added features across the range include Hi/Lo-Co switchable magnetic stripe encoders and smart card contacts (except P100 & P200 Series). Most printers in the range are covered by a two year warranty including unlimited pass printhead cover proving just how reliable the range is. Whatever

your application and size of business, there is a Zebra plastic card printer to suit you.

A Quick Guide To The Zebra Range

Monochrome Colour Double Card Thickness Magnetic Stripe Smart Card Proximity Lamination

Printing Printing Sided Printing Capability Encoding Encoding Card

P110i  0.50 - 0.76mm Trks 1 & 2

P120i  0.50 – 0.76mm Trks 1 & 2

P330i  0.25 – 1.52mm Trks 1, 2 & 3 

P430i  0.25 – 1.52mm Trks 1, 2 & 3 

P640i  0.25 – 1.52mm Trks 1, 2 & 3 

P110i Single Sided Value Colour Card Printer

The P110i’s versatility and affordability make this printer the smart choice for first time buyers. From IDs to access control cards to gift cards, Zebra’s P110i delivers big ideas at a small price.

Zebra P110i Advantages include: Versatile: Print single-sided; Monochrome or full-color; Automatic card-

feed or CardSenseTM single cardfeed.

Easy-to-Use: Small; Lightweight; Reliable; 16-Character LCD

display; Blue touch-points; Translucent card-cover; Toolless

printhead replacement.

Economical: Most-affordable single-side printer. Innovative

Patent-Pending Technology: Compact design based on integrated card feeder; Easy to replace Load-N-GoTM ribbon cartridge with integrated card-cleaning roller.

Use the P210i printer for:

 Personalised Loyalty & Gift Cards

 Membership Cards

 Photo ID Cards

Order Codes:

P110i Card Printer - USB P110i Card Printer - Magnetic Encoder - USB

Encoding

Features Include:

 Dye sublimation/thermal transfer print

technologies

 Load-N-GoTM ribbon cartridge with

integrated card-cleaning roller

 RFID ribbon technology for automatic

driver configuration

 Integrated card feeder  Card feeder capacity: 100 cards (30 mil)  Card output hopper capacity:

45 cards (30 mil)

 30 seconds per card full-color single-sided

(YMCKO)

 Automatic ribbon synchronisation

Options:

 Tracks 1 & 2 Hi/Lo Co magnetic stripe

encoder

P120i Entry Level Dual Sided Colour Card Printer

The P120i is the latest addition to the Zebra Technologies range of plastic card printers available from DED. It is set to revolutionise the industry thanks to a host of new design features designed to make card printing easier, faster and more reliable than ever before

A new card input feeder doubles as a card flip-over unit which not only saves space but for the first time brings automatic dual sided card

printing to entry level market.

The printer lid opens at the touch of a button to allow easy access

for cleaning and ribbon changes, which in turn are made simple

thanks to drop-in loading ribbon cassettes with integrated cleaning

roller. The ribbons feature Zebra’s new i series intelligence which have automatic driver setup & ribbon low notification.

The print speed is less than 35 seconds for card printed full colour front and back thanks to an all new mechanism and electronics. Interface is USB with Windows driver support for 2000 & XP. An optional magnetic stripe encoder unit is also available.

As streamlined design, compact footprint and easy to use operator LCD display complete the package to make P120i the only card to choose.

Use the P120i printer for:

 Access Control Cards

 ID Cards

 Business Cards

Telephone : 01797 320636 Fax : 01797 320273 Website : www.ded.co.uk Email : card@ded.co.uk

Order Codes:

P120i Card Printer - USB P120i Card Printer - Magnetic Encoder - USB

Features Include:

 Single or full colour printing 

Dual sided card printing



USB Interface



Less than 35 seconds per full colour card



Windows 2000/XP Drivers



Optional magnetic stripe encoding

Options:

 Tracks 1 & 2 Hi/Lo Co magnetic stripe

encoder

P330i Dual Sided Colour Card Printer with Dual Laminator

The next generation of the world’s leading card printer, Zebra’s P330 i is the most powerful and flexible card printer in its class. Easy to use, this single-sided card printer produces reliable and high performance printing at an affordable price.

With new advantages the Zebra P330i ID card printer is the newest of

the reliable P300 series of Zebra ID card printers. The P330i ID card

printer includes a new revolutionary angled card feeder design. It also

features a powerful LCD display, the printhead brackets open twice as

wide as the P310 ID card printer and it comes with a 16 MB memory

as standard.

Optional features for the Zebra P330i include Ethernet connectivity

and pass through contact and contactless smart chip encoding options.

Use the P330i printer for:

 Photo ID Cards

 Employee Badges

 Membership Cards

 Loyalty Cards

Order Codes:

P330i - USB P330i-E - Ethernet & USB P330iM - Tracks 1,2 & 3 Hi-Co/Lo-Co Encoder, USB P330iM-E - Tracks 1,2 & 3 Hi-Co/Lo-Co Encoder, Ethernet & USB P330iE - Chip Card Contacts, USB P330iE-E - Chip Card Contacts, Ethernet & USB P330iEM - Tracks 1,2 & 3 Hi-Co/Lo-Co Encoder, Card Chip Contacts, USB P330iEM-E - Tracks 1,2 & 3 Hi-Co/Lo-Co Encoder, Card Chip Contacts, Ethernet & USB

P430i Dual Sided Colour Card Printer

The Zebra P430i is part of the latest generation of Zebra’s most popular card printer family, with tens of thousands of printers installed worldwide.

Designed and built for demanding environments, the P430i delivers reliability and performance for high volume card production. Expansion options for networking and card encoding give the P430i the flexibility to meet your specific requirements.

Affordable and easy to use, the Zebra P430i is the new leader in dual-

sided performance card printers.

Features Include:

 25 Sec/Card Full Colour Print Speed  USB or USB with built-in Ethernet  100 card capacity (220 high capacity

feeder option)

 LCD for immediate printer status  16 MB image memory standard  Bi-directional driver communication 

Windows drivers for 2000 and XP

 300 dpi print resolution  Colour dye sublimation or monochrome

thermal transfer printing

 25 seconds per card full colour single

sided (YMCKO)

 4 seconds per card for resin black (K)

Options:

 Built in Ethernet  Smart card contact and contactless  Magnetic encoder  Cleaning supplies  High capacity feeder (220)

Features Include:

 Dye sublimation/thermal transfer print

technologies

 Easy-to-use operator control panel & LCD  RFID ribbon technology for automatic

driver configuration

 Print speed over 102 cards per hour, edge

to edge (full colour-dual sided)

 4Mb image memory  100 card input hopper capacity

(0.76mm Cards)

 100 card output hopper capacity

(0.76mm Cards)

 Colour or Monochrome Printing on various

thicknesses of Plastic Cards

 Self-cleaning cartridge system  Automatic ribbon synchronisation

Use the P420i printer for:

 Access Control Cards

 Corporate ID Cards

 Personalisation of Bank Cards

 Secure ID Cards

Order Codes:

Contact sales

P640i Dual Sided Colour Card Printer with Dual Laminator

For durable, secure cards of exceptional quality, the Zebra (formally Eltron) P640i is the best choice. The P640i’s design provides reliability for continuous-print applications thanks to it dual roll laminating system which applies near edge linerless laminate patches to both sides of the card simultaneously, in a single pass. This means fast production of highly durable cards protected by laminate patches on both sides.

The patented P640i card transport mechanism allows highly accurate card positioning, resulting in high-quality colour printing and precision

details that are difficult to copy. This level of accurate control also

allows you to print “micro text” of less than 15 micron high and even

“grey on grey” printing which to the naked eye looks like a plain block

but under magnification is clear as printed text.

Other security features include custom design hologram laminates, UV printing ribbon, operator ID key option and ID Log software that

creates a unique record of each card produced.

Cards printed on the Zebra P640i last between four and seven years and can withstand a variety of stresses, including abrasion, UV light exposure, temperature extremes, water, chemicals, bending and folding.

Use the P720 printer for:

 Access Control Cards

 Driver’s Licences

 Government & National ID Cards

Order Codes:

P640i - USB P640i-E - USB, Ethernet P640iM - Tracks 1,2 & 3 Hi-Co/Lo-Co Encoder, USB P640iM-E - Tracks 1,2 & 3 Hi-Co/Lo-Co Encoder, USB & Ethernet P640iE - Chip Card Contacts, USB P640iE-E - Chip Card Contacts, USB & Ethernet P640iEM - Tracks 1,2 & 3 Hi-Co/Lo-Co Encoder, Chip Card Contacts, USB P640iEM-E - Tracks 1,2 & 3 Hi-Co/Lo-Co Encoder, Chip Card Contacts, USB & Ethernet

Options:

 3 track Hi/Lo-Co switchable magnetic

stripe encoder

 Smart card contact station  USB, RS232C & Ethernet Options  High Capacity Feeder (220 Cards)

Features Include:

 Dye Sublimation print technology  Micro card positioning card transport for

enhanced print quality

 Covert text printing of less than  15micron high characters  Grey on Grey hidden text printing  Single pass dual sided wasteless

lamination

 Flip-over unit for automatic printing of

both card sides

 Easy to use operator control panel  Rugged all metal case with viewing

window

 High speed colour printing/laminating -

75 cards per hour (YMCK & 1.0mil lamination front & reverse)

 150 card input hopper capacity

(0.76mm Cards)

 Self cleaning ribbon system  Automatic ribbon & laminate roll

synchronisation

Options:

 3 track Hi/Lo-Co switchable magnetic

stripe encoder

 ID Key security protection system  10/100 BASE T Ethernet Interface

Telephone : 01797 320636 Fax : 01797 320273 Website : www.ded.co.uk Email : card@ded.co.uk

D310 & D420 Large Capacity Card Feeder Kiosk Mounting Kits

The D310 & D420 large capacity card feeders have been developed for use with the Zebra P310 & P420 series of plastic card printers for applications where the standard card feeder capacity is not sufficient.

The feeders are available in kit form designed to allow retro fit to any P310 or P420 printer or as a complete, ready built printer/feeder package.

The feeder kit consists of all parts, cables and instructions to allow a printer to be quickly and easily upgraded. The standard printer cover and card feeder must be removed and a new feeder base/support plate and printer cover fitted. A new wiring loom takes power from the printer’s main PCB to drive the feeder which is still controlled by the standard Zebra Windows driver for ease of integration.

The complete printer assemblies are supplied as a P310 monochrome, P310 colour or P420 colour printer complete with the 200 or 400 card feeder unit. Options on these units include a 3 track Hi/Lo-Co switchable magnetic encoder and Smart Card contacts.

For applications where the printer is being used inside a kiosk, we offer a set of full extension runners that allow the printer to be easily withdrawn from the kiosk for maintenance and consumable changes. The runners can be mounted to allow access from either the front or rear of the kiosk.

In addition to the standard “Out Of Cards” status returned to the host PC by the Windows driver, the feeder unit also has an adjustable “Card Low” status which can be monitored via a separate RS232C port. The card low level can be adjusted between 10 and 50 cards.

Features Include:

 Supplied in kit form or ready built

 200 or 400 card capacity

 Card out and card low warnings  Uses standard Eltron Windows

drivers

 Simple to fit

Use a D310 & D420 modified printer for:

 Kiosk Integration  Large Volume Bureau  Exhibition/Conference

Issuing

 Transport Ticket Issuing

Printing

Badge

Order Codes:

Codes are for kit only but can also be supplied as a complete printer – contact DED sales for more information.

D310-200-00 – 200 card capacity feeder kit for P310 Series (0.76mm cards) D310-400-00 – 400 card capacity feeder kit for P310 Series (0.76mm cards) D420-200-00 – 200 card capacity feeder kit for P420 Series (0.76mm cards) D420-400-00 – 400 card capacity feeder kit for P420 Series (0.76mm cards)

Options:

 Extending runner kit

Telephone : 01797 320636 Fax : 01797 320273 Website : www.ded.co.uk Email : card@ded.co.uk

Services

At DED we pride ourselves on offering the highest level of after-sales service,

supporting you and your printer to ensure many years of reliable operation.

We offer a range of services from basic telephone support to on-site service. Something to

suit every requirement and budget.

Technical Support

We offer free telephone and unlimited technical support and advice on all of our printers, software and accessories. Our Engineers are trained to the highest standards by Zebra and our other leading suppliers, enabling us to answer any questions that you might have on any of our products.

Software Support

The majority of software supplied by DED is covered by free lifetime telephone support with upgrades available free of charge from our website. We can also offer an on-line support service which allows us to dial into your PC (only with authorisation from the customer) via a phoneline to directly fix any software problems. This service requires the installation of an analogue or ISDN phoneline with internet access.

Return-To-Base Servicing

For non-urgent repairs or pre service contract inspections, we offer a return-to-base servicing facility. Simply return your printer to our Service Department who will carry out an inspection before providing you with an estimate of costs for the necessary work. Once approved, the work is carried out together with a full clean and check/adjustment of all printer settings.

Courier Swap-Out Service Contract

When a faster repair time is required we can offer a next working day, courier swap-out service contract. With this service we will send a loan printer (of the same or higher specification) to you and at the same time collect your faulty unit and return it to DED. We will carry out any repairs necessary and then return the printer to you by the same method. The contract covers all parts and labour (including the printhead in first two years only).

Printer & Software Rental

Do you ever find a time when demand for plastic cards cannot be met with your existing printing solution? If so then the Rental Service from DED is the answer. For a very low cost you can rent any printer in the Zebra range together with CardCreator software (if required) for any period from a single week upwards. All rental printers are supplied covered by a swap-out service contract for total peace of mind. Typical applications include University/College new year student registrations and exhibition/conference badging.

Card Printing Bureau Service

The card printing bureau service from DED is ideal if you require a low volume of cards or simply do not have time to produce them yourself. We can produce any number of cards in single or full colour, including barcode printing and magnetic stripe encoding. You can supply card artwork ready to use in electronic format or we can produce it ourselves to your design. Variable card data should ideally be supplied in electronic format. To ensure a fast & efficient service, our network of Resellers carries out most of our Bureau work, each working to the same high standards and at the same time offering a local service.

Technical Support Contact Details:

Service Contract, Rental & Bureau Service Quotations - 01797 320636 Email -

card@ded.co.uk

Repair Queries & Bookings - 01797 322560 Technical Support Hotline - 01797 322590 Email -

cardtech@ded.co.uk

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