Zebra Technologies Cameo 2 User Manual
Portable Printer
User's Manual
Part No. UMAN-EN2+ Rev.G, March, 2003
Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation. It is
intended solely for the information and use of parties operating and maintaining the
equipment described herein. Such proprietary information may not be used,
reproduced, or disclosed to any other parties for any other purpose without the
expressed written permission of Zebra Technologies Corporation.
Product Improvements
Since continuous product improvement is a policy of Zebra Technologies Corporation, all
specifications and signs are subject to change without notice.
FCC Compliance Statement
NOTE: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provided
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
WARNING: Exposure to Radio Frequency radiation. To conform to FCC RF exposure
requirements this device shall be used in accordance with the operating conditions and
instructions listed in this manual.
NOTE: This unit was tested with shielded cables on the peripheral devices. Shielded
cables must be used with the unit to insure compliance
Changes or modifications to this unit not expressly approved by Zebra Technologies
Corporation could void the user’s authority to operate this equipment.
Canadian Compliance Statement
"IC:" before the equipment certification number signifies that the Industry Canada
technical specifications were met. It does not guarantee that the certified product will
operate to the user's satisfaction.
Liability Disclaimer
Inasmuch as every effort has been made to supply accurate information in this manual,
Zebra Technologies Corporation is not liable for any erroneous information or omissions.
Zebra Technologies Corporation reserves the right to correct any such errors and
disclaims liability resulting therefrom.
No Liability for Consequential Damage
In no event shall Zebra Technologies Corporation or anyone else involved in the
creation, production, or delivery of the accompanying product (including hardware and
software) be liable for any damages whatsoever (including, without limitation, damages
for loss of business profits, business interruption, loss of business information, or other
pecuniary loss) arising out of the use of or the results of use of or inability to use such
product, even if Zebra Technologies Corporation has been advised of the possibility of
such damages. Because some states do not allow the exclusion of liability for
consequential or incidental damages, the above limitation may not apply to you.
Copyrights
The copyrights in this manual and the system described therein are owned by Zebra
Technologies Corporation. All rights are reserved. Unauthorized reproduction of this
manual or the software in any of the system modules may result in imprisonment of up
to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be
subject to civil liability.
All products and brand names are trademarks of their respective companies. All rights
reserved.
©
2003 Zebra Technologies Corporation
ii
CONTENTS
Introduction ................................................................... O-1
Printer Specifications ................................................... O-2
Physical ......................................................................... O-2
Environmental ............................................................... O-2
Printing Characteristics ................................................. O-2
Communications Interface ............................................ O-2
Communications Protocol ............................................. O-3
Pin Assignments............................................................ O-3
Media Type.................................................................... O-4
Media Handling ............................................................. O-4
Software Features......................................................... O-4
Formats ......................................................................... O-5
Accessories and Options .............................................. O-5
Power ............................................................................ O-5
Controls ......................................................................... O-6
Keypad Functions ......................................................... O-6
Self Test ........................................................................ O-6
Batteries and Charging................................................. O-7
Removing and Replacing Batteries............................... O-7
Conditioning .................................................................. O-7
Chargers ....................................................................... O-8
Low Battery Shutdown .................................................. O-8
Battery Safety Warnings ............................................... O-9
Installation of Media.................................................... O-11
Peeler Not In Use.........................................................O-11
Peeler In Use ...............................................................O-11
Troubleshooting .......................................................... O-13
Self Test ...................................................................... O-13
Troubleshooting Guide ................................................ O-13
Maintenance ................................................................ O-16
Cleaning The Print Head ............................................. O-17
Cleaning The Platen.................................................... O-17
Cleaning The Peeler Roller ........................................ O-17
Cleaning Sensors........................................................ O-17
Linerless Media Printers ............................................. O-18
continued next page
iii
Communicating to the Printer ................................... O-20
Cable Communications ............................................... O-21
IR Communications ..................................................... O-22
Bluetooth™ Networking Overview .............................. O-23
APPENDIX A
Interface Cables .............................................................A-1
APPENDIX B
Media Supplies...............................................................A-4
APPENDIX C
Maintenance Supplies.................................................... A-5
APPENDIX D
Product Support .............................................................A-6
Patent Information ................................ inside back cover
iv
Operation Section
INTRODUCTION
The Encore™2 Portable
Printer is the latest
development in
direct thermal printing
technology
from Zebra
Technologies Corporation. This portable printer is
ideally suited to
print shelf labels,
tickets, price
change stickers,
receipts,
linerless labels
and any other
mobile application
where on-site printing
is required.
Integrated battery status and
hardware diagnostics circuits, as well as its compact size,
make the Encore 2 ideal for mobile printing. The Encore
2 can be configured for wireless communications via
Bluetooth™ or infrared (IrDA) interfaces.
This manual should be read in its entirety before attempting operation of the printer. Further information
regarding this printer’s features and operation can be
found in the Mobile Printing Systems Programming
Manual available on diskette as part DISK-PTRPROMAN or on our website at:
http://www.zebra.com/SS/manuals.htm.
E
NCORE
™2 P
RINTER
O-1
UMAN-EN2+
.
PRINTER SPECIFICATIONS
Physical
Height: 5.1" (130 mm)
Width: 4.0" (102 mm)
Depth: 3.12" (79 mm)
Weight: 1.3 lbs. (.58 kg) with batteries/
no media
Environmental
Operating temperature: 14° to 104°F (-10° to
40°C)
Storage temperature: -4° to 140°F (-20° to 60°C)
Relative humidity: 95% non-condensing
The Encore 2 automatically compensates for head
temperature when printing. The printer has protection
circuitry to prevent damage due to excessive print head
temperatures.
Printing Characteristics
Print Head Life: 1,964,160"(50 Km) (nominal)
(estimated)
Technology: Direct Thermal
Print Speed: 2-3 IPS (50.8-76.2 mm)
Print Head Width: 1.9" (48 mm)
Print Head Density: 203 DPI (8 dots/mm)
Number of Dots: 384
Communications Interface
•Built-in RS-232 port for one-way or two-way communication to terminal or other host up to 38.4K BPS.
•Wireless: Infrared communications via IrDA specifications, or Bluetooth™ protocol.
UMAN-EN2+
O-2
Communications Protocol
The Encore 2 supports RTS/CTS (hardware) and XON/
XOFF handshaking protocols to synchronize with the
host terminal. The handshaking protocol and the baud
rate is programmable. The default communications
parameters are:
Handshaking = RTS/CTS Baud Rate = 9,600
Parity = None Data Bits = 8
Stop Bits = 1
Pin Assignments
The following are the pin assignments for the 8-pin DIN
RS232C serial connector.
Pin Pin Signal Signal
Number Name Type Description
1 RXD input Receive Data
2TXD output Transmit Data
3CTS input Clear To Send from host
4RTS output Request To Send
set high when printer
is ready to accept command/
data
5GND Ground
6NCNo Connect
7 DSR input Data Set Ready
Low to high transition turns
printer on, High to low
transition turns printer off
(if enabled)
8 DTR output Data Terminal Ready
set high when printer is on
(set to battery voltage for
“S” versions)
O-3
UMAN-EN2+
Media Type
•Paper Labels
•Synthetic Labels
•Plain paper
•Tags
•Two-part thermal receipts
• Linerless labels (on linerless models only)
Media Handling
Media Width: Max. 2.12" (54 mm)
Min. 1.0" (25 mm)
Maximum Print Width: 1.9" (48 mm)
Media Core Size: .75" (19 mm)
•Adjustable stock width
•Easy stock loading system
•Automatic label peeler
•Optional label present sensor
Software Features
•Vertical or horizontal printing
• Left, right, or center justification
•Scale to fit
• Concatenation
• Line print mode
•Programmable label odometer with on-demand
terminal reporting
•Serial number reporting to terminal on demand
•Automatic print head temperature compensation
•Programmable inactivity shut-off
•Out of paper/head-up error LED indicator
•Power On/Off from terminal or built-in keypad
•Black bar/gap sensing
UMAN-EN2+
O-4
Formats
• 25 Resident fonts
•Optional international character fonts
• Flash memory for down-loadable programs, label
formats, fonts and graphics
• Fully scalable fonts
•Built-in graphics support
Accessories and Options
•Single battery pack fast charger
• Four battery pack fast charger
•Extra NiMH battery pack
•Belt or shoulder strap options
•Protective environmental boot
•Soft Case
•Variety of interface cables
• IrDA Option
•Bluetooth™ standard short range radio frequency
(SRRF) interface option
Power
The Encore 2 utilizes a removable battery pack. If not
connected to a terminal with DTR present, the printer will
automatically power off to conserve battery life. The
time-out value can be programmed from the host terminal; the factory default time-out is two minutes.
Additional power features include:
•Charge duration of 600 to 800 labels
• Low battery indicated by flashing LED and reported to
terminal on demand
•Power on/off controlled from terminal or built-in key-
pad
O-5
UMAN-EN2+
Keypad Functions
CONTROLS
Feed Switch:
Advances media to
next label or sense
mark without printing.
Power Light:
Indicates
Printer is
turned on
Status Light: Steady
light indicates printer is
either out of media, or
head release latch is
open.
Flashing during data
transmission between
host and printer
indicates normal
wireless operation.
On switch:
momentary on action
turns printer on
Low Battery Light:
Flashes when battery is
near its shut-off voltage.
Steady light indicates
battery must be
recharged or replaced.
Off switch: turns
printer off.
Self Test
The Encore 2 can perform a self test which will print a
solid black line to insure all elements of the print head are
working, and then print out the version of software loaded
in the printer. Refer to the Troubleshooting section for
more details on interpreting the self-test.
The self test is activated by the following key sequence:
1. Press the "FEED" key
2. While still holding down the "FEED" key, turn on
the printer by pressing and releasing the "ON" key.
3. Release the "FEED" key
The Encore 2 will perform the self test and then remain
on.
UMAN-EN2+
O-6
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