Zebra ZC10L-00QT0US00 User Manual
ZC10L™
Card Printer
User Guide
P1091978-001
Copyright
© 2017 ZIH Corp. and/or its afliates. All rights reserved. ZEBRA and the stylized Zebra head are
trademarks of ZIH Corp., registered in many jurisdictions worldwide. All other trademarks are the
property of their respective owners.
COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to www.zebra.com/copyright
WARRANTY: For complete warranty information, go to www.zebra.com/warranty
END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula
Terms of Use
Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation
and its subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties
operating and maintaining the equipment described herein. Such proprietary information may not be
used, reproduced, or disclosed to any other parties for any other purpose without the express, written
permission of Zebra Technologies.
Product Improvements Continuous improvement of products is a policy of Zebra Technologies. All
specications and designs are subject to change without notice.
Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering
specications and manuals are correct; however, errors do occur. Zebra Technologies reserves the right
to correct any such errors and disclaims liability resulting therefrom.
Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation,
production, or delivery of the accompanying product (including hardware and software) be liable for any
damages whatsoever (including, without limitation, consequential damages including loss of business
prots, business interruption, or loss of business information) arising out of the use of, the results of use
of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of
such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
Contents
Introduction .....................................................................................................................1
Printer Components ............................................................................................................................... 2
Printer Status LEDs ...............................................................................................................................3
Setup ................................................................................................................................5
Unpacking the Printer ............................................................................................................................5
Loading Cards ........................................................................................................................................6
Installing the Card Catcher ....................................................................................................................7
Installing the Cleaning Roller .................................................................................................................8
Installing the Print Ribbon ...................................................................................................................... 8
Windows Driver Installation ....................................................................................................................9
Connecting Power ................................................................................................................................14
Connecting USB ..................................................................................................................................14
Tab Waste Bin .....................................................................................................................................15
Maintenance .................................................................................................................. 17
Cleaning the Printhead ........................................................................................................................17
Cleaning the Platen ..............................................................................................................................18
Cleaning the Cleaning Roller ...............................................................................................................18
Cleaning the Outer Cover ....................................................................................................................19
Cleaning the Filters .............................................................................................................................. 19
Transporting the Printer .......................................................................................................................19
Troubleshooting ...........................................................................................................21
Failure Symptoms ................................................................................................................................ 21
Card Jam .............................................................................................................................................22
Power Supply Interrupted during Printing ............................................................................................23
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Introduction
This manual contains setup, maintenance, and troubleshooting information for the Zebra ZC10L Card Printer.
Designed especially to meet the needs of the Hospitality market, Zebra’s ZC10L™ is the only large-format,
direct-to-card printer that can print full, edge-to-edge color cards in one printing process.
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Printer Components
Introduction: Printer Components
① ② ③
④ ⑤
Front View Rear View Top View
①
②
③
④
⑤
⑥
⑦
⑧
Printer Status Indicators Printer status display LEDs are located on the panel.
Top Cover Open the top cover when replacing a ribbon or card, or when
Card Drawer Open the card drawer when inserting cards, or when performing
Card Drawer Release Press to open the card drawer.
Power Switch Turns on (|) and off (O) power to the printer.
Power Connection
USB Connection
Top Cover Release Grasp and squeeze to open top cover.
⑦
⑥
⑧
performing maintenance.
maintenance.
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Introduction: Printer Status LEDs
Printer Status LEDs
LED Display Description
Power Media Error
○ ○ ○ Printer power is off.
☼ ○ ○ Printer is initializing; printhead is cooling or heating.
● ○ ○ Printer is ready.
● ○ ☼ Top cover or card drawer is open.
● ○ ● Card jam; mechanical error; main PCBA error.
● ☼ ● Print ribbon is not supported.
● ● ● Card feed error; out of ribbon, tab waste bin is full
● ☼ ☼ Print ribbon is synchronizing.
● On, ○ Off, ☼ Flashing
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Setup
Unpacking the Printer
Step 1. Inspect the shipping container to ensure that no damage has occurred during shipment. If any
damage is apparent, le a claim with the shipper.
Step 2. Open the shipping container.
Step 3. Remove the packing material and accessories
Important • Save all the packing material and the shipping carton in case the Printer needs to be
moved or shipped. If the original material is lost or damaged, a replacement Shipping Kit can be
ordered from Zebra.
Step 4. Make sure the following items are included with the printer:
Card Catcher Cleaning Roller
USB Cable Power Cable
If any items are missing, please contact your supplier.
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