ShowCase
User Guide
ShowCase User Guide
72E-79050-01
Revision A
February 2006
© 2006 by Symbol Technologies, Inc. All rights reserved.
No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means, without permission in writing from
Symbol. This includes electronic or mechanical means, such as photocopying, recording, or information storage and retrieval systems. The material
in this manual is subject to change without notice.
The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on a licensed basis. Symbol grants
to the user a non-transferable and non-exclusive license to use each software or firmware program delivered hereunder (licensed program). Except
as noted below, such license may not be assigned, sublicensed, or otherwise transferred by the user without prior written consent of Symbol. No
right to copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall not modify, merge, or
incorporate any form or portion of a licensed program with other program material, create a derivative work from a licensed program, or use a
licensed program in a network without written permission from Symbol. The user agrees to maintain Symbol’s copyright notice on the licensed
programs delivered hereunder, and to include the same on any authorized copies it makes, in whole or in part. The user agrees not to decompile,
disassemble, decode, or reverse engineer any licensed program delivered to the user or any portion thereof.
Symbol reserves the right to make changes to any software or product to improve reliability, function, or design.
Symbol does not assume any product liability arising out of, or in connection with, the application or use of any product, circuit, or application
described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any Symbol Technologies, Inc., intellectual property rights.
An implied license only exists for equipment, circuits, and subsystems contained in Symbol products.
Symbol, Spectrum One, and Spectrum24 are registered trademarks of Symbol Technologies, Inc. Bluetooth is a registered trademark of Bluetooth
SIG. Microsoft, Windows and ActiveSync are either registered trademarks or trademarks of Microsoft Corporation. Other product names mentioned
in this manual may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.
Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300
http://www.symbol.com
Patents
This product is covered by one or more of the patents listed on the web site: www.symbol.com/patents
Revision History
Changes to the original manual are listed below:
Change Date Description
-01 Rev A February 2006 Initial Release
-
Contents
Revision History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
About This Guide
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Chapter Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Notational Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Related Documents and Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Symbol Support Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Chapter 1. Getting Started
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
Supported Readers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
Chapter 2. Installation
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Download the ShowCase Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
Installing ShowCase. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
ShowCase User Guidevi
Chapter 3. ShowCase Set-Up
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
ShowCase Console View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Add a Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6
View a Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13
View Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15
Configuration Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-17
Reader Firmware Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-17
Chapter 4. Using ShowCase
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Open ShowCase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3
ToolBar Dropdown Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3
Select A Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4
Read Tags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6
Unique Tags View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9
Exporting Tag Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-10
Name a Tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-11
Exit Read Tags View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13
Functions Dropdown Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13
Chapter 5. Repair / Remove / Update
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Download the ShowCase Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3
Repair ShowCase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3
Remove ShowCase. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-6
Update ShowCase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-9
Index
Tell Us What You Think
About This Guide
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Chapter Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Notational Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Related Documents and Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Symbol Support Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
ShowCase User Guideviii
Introduction
This User Guide describes how to install the ShowCase tool, and how to use the system to view an RFID reader.
Chapter Descriptions
Topics covered in this guide are as follows:
• Chapter 1, Getting Started provides a description of ShowCase and its features.
• Chapter 2, Installation describes the recommended requirements for ShowCase and how to install ShowCase on the host
computer.
• Chapter 3, ShowCase Set-Up describes how to set up a reader on the ShowCase application.
• Chapter 4, Using ShowCase describes how to use ShowCase to manage tags, view tag activity, and log tag information.
• Chapter 5, Repair / Remove / Update describes how to repair, remove and update the ShowCase software.
Notational Conventions
Conventions used in this document:
• Italics are used to highlight the following:
• Chapters and sections in this and related documents
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen.
• Bold text is used to highlight the following:
• Key names on a keypad
• Button names on a screen.
• Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential.
• Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
ix
Related Documents and Software
For more information about the AR and XR RFID Readers refer to:
• XR400/XR480 Series RFID Readers Quick Reference Guide, p/n 72-71466-xx
• XR Series Integrator Guide, p/n 72E-71773-xx
• XR Series Readers Interface Control Guide, p/n 72E-71803-xx
• XR400 Reader C API Programmer Reference Guide, p/n 72E-73028-xx
• DC600 Portal Integrator Guide, p/n 72E-71772-xx
• AR400 Readers, refer to: http://www.symbol.com/AR400.
For the latest version of this guide and related guides, go to: http://www.symbol.com/manuals.
ShowCase User Guidex
Service Information
If an equipment problem occurs, contact the appropriate regional Symbol Support Center. Before calling, locate the product model
number and serial number. Call the Support Center from a phone near the equipment so that the service person can try to talk through
the problem.
If the Symbol product was purchased from a Symbol Business Partner, contact that Business Partner for service
Symbol Support Center
For service information, warranty information or technical assistance contact or call the Symbol Support Center listed below. For the
latest service information go to http://www.symbol.com.:
United States
Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300
1-800-653-5350
Asia/Pacific
Symbol Technologies Asia, Inc (Singapore Branch)
230 Victoria Street #12-06/10
Bugis Junction Office Tower
Singapore 188024
Tel: +65-6796-9600
Fax: +65-6337-6488
Denmark/Danmark
Symbol Technologies AS
Dr. Neergaardsvej 3
2970 Hørsholm
7020-1718 (Inside Denmark)
+45-7020-1718 (Outside Denmark)
France
Symbol Technologies France
Centre d'Affaire d'Antony
3 Rue de la Renaissance
92184 Antony Cedex, France
01-40-96-52-21 (Inside France)
+33-1-40-96-52-50 (Outside France)
Canada
Symbol Technologies Canada, Inc.
2540 Matheson Boulevard East
Mississauga, Ontario, Canada L4W 4Z2
905-629-7226
Australia
Symbol Technologies Pty. Ltd.
432 St. Kilda Road
Melbourne, Victoria 3004
1-800-672-906 (Inside Australia)
+61-3-9866-6044 (Outside Australia)
Europe/Mid-East Distributor Operations
Contact your local distributor or call
+44 118 945 7360
Germany/Deutschland
Symbol Technologies GmbH
Waldstrasse 66
D-63128 Dietzenbach, Germany
6074-49020 (Inside Germany)
+49-6074-49020 (Outside Germany)
United Kingdom
Symbol Technologies
Symbol Place
Winnersh Triangle, Berkshire RG41 5TP
United Kingdom
0800 328 2424 (Inside UK)
+44 118 945 7529 (Outside UK)v
Austria/Österreich
Symbol Technologies Austria GmbH
Prinz-Eugen Strasse 70 / 2.Haus
1040 Vienna, Austria
01-5055794-0 (Inside Austria)
+43-1-5055794-0 (Outside Austria)
Finland/Suomi
Oy Symbol Technologies
Kaupintie 8 A 6
FIN-00440 Helsinki, Finland
9 5407 580 (Inside Finland)
+358 9 5407 580 (Outside Finland)
Italy/Italia
Symbol Technologies Italia S.R.L.
Via Cristoforo Columbo, 49
20090 Trezzano S/N Navigilo
Milano, Italy
2-484441 (Inside Italy)
+39-02-484441 (Outside Italy)
Latin America Sales Support
2730 University Dr.
Coral Springs, FL 33065 USA
1-800-347-0178 (Inside United States)
+1-954-255-2610 (Outside United States)
954-340-9454 (Fax)
Mexico/México
Symbol Technologies Mexico Ltd.
Torre P i casso
Boulevard Manuel Avila Camacho No 88
Lomas de Chapultepec CP 11000
Mexico City, DF, Mexico
5-520-1835 (Inside Mexico)
+52-5-520-1835 (Outside Mexico)
Netherlands/Nederland
Symbol Technologies
Kerkplein 2, 7051 CX
Postbus 24 7050 AA
Varsseveld, Netherlands
315-271700 (Inside Netherlands)
+31-315-271700 (Outside Netherlands)
xi
Norway/Norge
Symbol’s registered and mailing address:
Symbol Technologies Norway
Hoybratenveien 35 C
N-1055 OSLO, Norway
Symbol’s repair depot and shipping address:
Symbol Technologies Norway
Enebakkveien 123
N-0680 OSLO, Norway
+47 2232 4375
Sweden/Sverige
“Letter” address:
Symbol Technologies AB
Box 1354
S-171 26 SOLNA
Sweden
Visit/shipping address:
Symbol Technologies AB
Solna Strandväg 78
S-171 54 SOLNA
Sweden
South Africa
Symbol Technologies Africa Inc.
Block B2
Rutherford Estate
1 Scott Street
Waverly 2090 Johannesburg
Republic of South Africa
11-809 5311 (Inside South Africa)
+27-11-809 5311 (Outside South Africa)
Spain/España
Symbol Technologies S.L.
Avenida de Bruselas, 22
Edificio Sauce
Alcobendas, Madrid 28108
Spain
91 324 40 00 (Inside Spain)
+34 91 324 40 00 (Outside Spain)
Fax: +34.91.324.4010
Switchboard: 08 445 29 00 (domestic)
Call Center: +46 8 445 29 29 (international)
Support E-Mail: Sweden.Support@se.symbol.com
ShowCase User Guidexii
Getting Started
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
Supported Readers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
ShowCase User Guide1-2
Getting Started 1-3
Introduction
ShowCase is a tool which allows a host computer running the ShowCase application to connect to Symbol RFID readers. ShowCase
uses the reader interface not only to read tags, but to monitor multiple readers. It also allows the reader software to be upgraded
through the ShowCase interface.
ShowCase features:
• Connection to Multiple Readers: ShowCase allows monitoring multiple readers (connecting in multiple modes) in the
environment from a single host.
• Simplifies Software Upgrade: ShowCase allows the reader(s) software to be upgraded using ShowCase.
• Local Tag Naming: ShowCase allows the tag to be re-named locally.
• Ready to Use: The ShowCase default configuration matches reader settings, so installation and configuration of the system
and readers is quick and simple.
Screens and windows pictured in this guide are for illustration purposes and may differ from actual screens.
The applications described in this guide are not available on (or applicable to) all devices.
Procedures provided in this guide are not device specific and are intended to provide the application developers with an
overview of how the application works.
System Requirements
The minimum recommended configuration for a host computer is:
• Microsoft
• Minimum resolution of 1024x768 on a 24bit color
• 20 MB free disk space
• .NET Framework 1.1
• Minimum resolution: Include 96 dpi (normal font size).
• ShowCase requires an external ftp server for firmware upgrades.
®
Windows XP/2000 operating system with a Pentium 200Mhz processor and 128 MB RAM
Prerequisites
The following items are required for ShowCase:
• XR or AR reader with power supply
• Laptop (or other host computer)
• If using the LAN Update procedure, a Cat5 ethernet cable is required
• If using the Direct-Connect update procedure a Cat5 Crossover cable is required
• Null modem serial cable (optional)
• An (optional) ftp server on the host computer
Supported Readers
The ShowCase software currently supports the four port XR400 readers. The following readers are not supported:
•AR400
• XR480 (8 port functionality is not supported)
ShowCase User Guide1-4
Installation
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Download the ShowCase Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
Installing ShowCase. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
ShowCase User Guide2-2
Installation 2-3
Introduction
The ShowCase InstallShield Wizard enables quick and easy installation on the host computer.
Download the ShowCase Software
The ShowCase software is available for download from RFID Products downloads on the Symbol Developer Zone.
1. Create a folder on a host computer and name it: \ShowCaseInstall.
2. Login to the Symbol Developer Zone at http://www.devzone.symbol.com.
3. From the Developers Downloads page, select RFID Products and select the ShowCase Software download page. Download
the software zip file onto the host computer (\ShowCaseInstall directory) and unzip the file.
Installing ShowCase
The ShowCase software is included in the Symbol - ShowCase.exe file. Follow the steps to install the ShowCase
software.
1. Double click the ShowCaseInstall.exe file to launch the setup wizard. The ShowCase InstallShield Wizard automatically
launches the Preparing Setup window (see Figure 2-2).
Figure 2-1. ShowCase InstallShield Startup Window
2. The Preparing Setup window automatically launches the ShowCase Welcome window (see Figure 2-3).
Figure 2-2. Preparing Setup Window
ShowCase User Guide2-4
If ShowCase was previously installed the ShowCase Modify, Repair or Remove window appears (see Figure
5-8 on page 5-7). Complete the Remove ShowCase on page 5-6, and re-start the installation procedure from
the beginning.
3. Click Next on the ShowCase Welcome window and the Licence Agreement window appears (see Figure 2-4).
Figure 2-3. ShowCase Welcome Window
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