TTPM2 Ticket Printer/Encoder
Operators’ Guide
Publ No.: 00861-000 Ed. A October 3, 2001
SW95045
Related manuals
TTPM2 Selection Guide, 101193
TTPM2 Operators’ Guide, 00861-000
TTPM2 Technical Specification, 00874-000
TTPM2 Installation and Programming Manual, 00759-000
TTPM2 Service Manual, 00693-000
This is a publication of Swecoin AB
Box 322, SE-192 30 Sollentuna, Sweden
Phone +46 8 623 45 60
Fax +46 8 594 709 89
E-mail
Web site http://www.swecoin.se
© SWECOIN AB 2001
All rights reserved. Reproduction in whole or in parts is pro-
hibited without written consent of the copyright owner. We
have taken great care to ensure that the information in this
manual is correct and complete. However, if you discover
any errors or omissions, or if you wish to make suggestions
for improvements, you are welcome to send your comments
to us. Swecoin AB disclaims any liability resulting from the
use of this information and reserves the right to make
changes without notice.
Edition A, October, 2001
Printed in Sweden
techsupport@swecoin.se
sales@swecoin.se
This edition of the manual is based on firmware 906-350
and control board 2448-901.
2 TTPM2 Operators’ Guide October, 01
CONTENTS
1 Introduction ..................................................................................................................4
2 Operation ...................................................................................................................... 5
3 Maintenance ................................................................................................................. 9
4 Faultfinding................................................................................................................. 14
2.1 Switching on ................................................................................................... 5
2.2 Operator controls ............................................................................................ 6
2.3 Loading tickets................................................................................................ 7
3.1 Daily (performed by operator)........................................................................ 9
3.2 Weekly (performed by trained operator or handyman)................................ 10
3.3 Annual (performed by technician)................................................................. 13
3.4 Cleaning products shopping list.................................................................... 13
4.1 No tickets produced and yellow indicator ON ............................................... 14
4.2 No/faint print ................................................................................................. 14
4.3 Barcode unreadable ..................................................................................... 14
4.4 Many encoding retries .................................................................................. 15
4.5 Frequent paper jams..................................................................................... 15
Striped tickets.......................................................................................................... 15
4.7 Messages on your screen............................................................................. 16
4.8 Indicators on the printer ................................................................................ 17
5 Corrective actions...................................................................................................... 18
5.1 General reset ................................................................................................ 18
5.2 Paper jam removal........................................................................................ 18
5.3 Self test......................................................................................................... 19
6 Moving the printer ...................................................................................................... 20
6.1 Secure shipping ............................................................................................ 20
6.2 Secure smooth paper path ........................................................................... 20
6.3 Ensure interference free environment .......................................................... 21
6.4 Use correct serial cable ................................................................................ 21
7 Ticket stock ................................................................................................................ 22
October, 01 TTPM2 Operators’ Guide 3
1 INTRODUCTION
This manual should help you maintain your printer in top condition over many years and
hundreds of thousands of tickets.
The essence of this manual is that a clean printer is a reliable printer!
The regularity of the outlined maintenance is greatly affected by the ticket volume of your
application. But is a good rule to spend a few minutes taking care of your printer before or
after a big event, or when the day is over before you put out the light and go home.
4 TTPM2 Operators’ Guide October, 01
2 OPERATION
2.1 Switching on
The power switch is on the rear right side of the printer. Do not press any other button
when turning on the printer for normal operation.
Power
ON/OFF switch
Power cable
receptacle
Fuse holder
Interface
connector
Figure 1. Position of the Power ON/OFF switch.
SW00016
October, 01 TTPM2 Operators’ Guide 5
2.2 Operator controls
The front panel has three buttons and three indicators with the following functions.
Red indicator
Error, turn OFF
and ON the printer
to clear.
Yellow Indicator
Fixed: Out of paper.
Blinking: Print command
received, but out of paper.
Green indicator
Fixed:
Power ON & printer ready.
Blinking:
Flickering:
Temporarily OFF:
Insert ticket.
Receiving data.
2
Commands are executed.
Figure 2. Indicators and pushbuttons
Rear pushbutton
Press and hold at power ON to turn on paper
jam clearing mode. Press front button to
advance ticket forward and middle button to
retract ticket backwards. Turn printer OFF
and ON to exit paper jam clearing mode.
Center pushbutton
Ejects any document in
the selected ticket track.
(Same as when an !E
command is received.)
Front pushbutton
1.Cuts and ejects a ticket .
2. Press and hold at power ON to enter
self test mode. Press again to encode
and print one ticket. The printout
shows current firmware version. Turn
printer OFF and ON to exit self test
mode.
1
Using the buttons and indicators will be further explained later in this manual.
1
SW97108
1
Do not hold the front button depressed! Doing so will result in erroneously cut tickets often resulting in paper jam.
2
On CD 200 versions, load new ticket stock, then press the center pushbutton.
6 TTPM2 Operators’ Guide October, 01
2.3 Loading tickets
NOTE! – Do not turn off the printer to load tickets.
2.3.1 Single and dual track versions
Position the tickets behind the printer with the magnetic stripe facing down on the left
side of the printer.
Insert the ticket material in the rear ticket entry until it stops.
> One ticket length
90°
SW97116
Figure 3. Positioning the ticket stock
Figure 4. Position of the magnetic stripe when loading paper
CAUTION! – NEVER store the tickets on the floor. Stones that enter the
printer together with the ticket material destroy the printhead.
CAUTION! – Make sure that the ticket path between the ticket material
is free from hard edges
October, 01 TTPM2 Operators’ Guide 7
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