Zebra TTP8000 TTP8000 Operator Guide (en)

Zebra® TTP 8000

Kiosk Receipt Printer

Operator Guide

P1024109-001 Rev. A

2

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Ṗ㩫㠦㍲ ㌂㣿䞮⓪ ộ㦚 ⳿㩗㦒⪲ 䞮Ⳇ, ⳾✶ 㰖㡃㠦㍲ ㌂㣿䞶 㑮

㧞㔋┞┺.

© 2010 ZIH Corp. The copyrights in this manual and the software and/or firmware in the printer described

therein are owned by ZIH Corp. and Zebra’s licensors. Unauthorized reproduction of this manual or the software
and/or firmware in the printer may result in imprisonment of up to one year and fines of up to $10,000
(17 U.S.C.506). Copyright violators may be subject to civil liability.

This product may contain ZPL
and Monotype Imaging fonts. Software © ZIH Corp. All rights reserved worldwide.

ZebraLink, Element Energy Equalizer, E
head graphic, ZPL and ZPL II are registered trademarks of ZIH Corp. All rights reserved worldwide.

All other brand names, product names, or trademarks belong to their respective holders. For additional trademark
information, please see “Trademarks” on the product CD.

Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its

subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and
maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed
to any other parties for any other purpose without the express, written permission of Zebra Technologies Corporation.

Product Improvements Continuous improvement of products is a policy of Zebra Technologies Corporation.

All specifications and designs are subject to change without notice.

®

, ZPL II®, and ZebraLink™ programs; Element Energy Equalizer™ Circuit; E3™;

3

and all product names and numbers are trademarks, and Zebra, the Zebra

Liability Disclaimer Zebra Technologies Corporation takes steps to ensure that its published Engineering

specifications and manuals are correct; however, errors do occur. Zebra Technologies Corporation reserves the right
to correct any such errors and disclaims liability resulting therefrom.

Limitation of Liability In no event shall Zebra Technologies Corporation or anyone else involved in the creation,

production, or delivery of the accompanying product (including hard ware and software) be liab le for any damages
whatsoever (including, without limitation, consequential damages including loss of busin ess profi ts, business
interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such
product, even if Zebra Technologies Corporation has been advised of the possibility of such damages. Some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply to you.

P1024109-001 Rev. A TTP 8000 Operator Guide 1/29/2010

Contents

1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Updating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2 • Product Presentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Control Board Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Feed Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Using the Feed button: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

3 • Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Installation Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Electrostatic Discharges, and Earth Currents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Ambient Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Connecting to the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Using the Parallel Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Using the USB Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Connecting the Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Making a Test Printout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Paper Path Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Paper Width . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Paper Level Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Installing a Printer Driv er . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

01/29/2010 TTP 8000 Operator Guide P1024109-001

Contents

4

4 • Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Installing a Paper Roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Preparations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Using Auto Load . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Using Manual Load . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Self-test Printout and Other Power ON Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Power ON Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

P1024109-001 TTP 8000 Operator Guide 01/29/2010

About This Manual

This manual contains the information required to install the printer and to run it from a host
computer such as a PC.

1

Introduction

Updating

The TTP 8000 series consists of TTP 8200 with a resolution of 203 dpi, and TTP 8300 with a
resolution of 300 dpi. This manual applies to both versions and notes are made where they
differ.

Programming on page 31 gives the applicable control-codes and escape-sequences supported
by the printer processor firmware.

Other chapters of the manual contain information about the printer status codes,
communications parameters, test print functions, specifications, etc.

This manual will be updated as, from time to time, printer functions and features may be added
or amended. You will always find the latest edition on our web site (http://www.zebra.com).

If you require functions not found in this manual edition please contact Technical Support for
your region or the Zebra partner the printer was purchased from.

01/29/2010 TTP 8000 Operator Guide P1024109-001

About This Document

6

Contacts

Contacts

Technical Support via the Internet is available 24 hours per day, 365 days per year.

Web Site: www.zebra.com
E-mail Back Technical Library:

E-mail address: [e-mail]
Subject line: Emaillist

Self Service Knowledge Base: www.zebra.com/knowledgebase
Online Case Registration: www.zebra.com/techrequest

Which Department

Do You Need?

Regional Headquarters Zebra Technologies Corporation

475 Half Day Road, Suite 500
Lincolnshire, IL 60069 USA

T: [phone]
Toll-free [phone]
F: [phone]

Technical Support

For questions on the
operation of Zebra
equipment and software,
please call your distributor.
For additional assistance,
contact us.

Please have your model and
serial numbers available.

Repair Service
Department

For back-to-base service and
repair.

Technical Training
Department

For Zebra product training
courses.

Inquiry Department

For product literature and
distributor and dealer
information.

Customer Service
Department (US)

Internal Sales
Department (UK)

For printers, parts, media,
and ribbon, please call your
distributor or contact us.

Key:

T: Telephone
F: Facsimile
E: E-mail

T: +1 877 ASK ZEBRA (275 9327)
F: [phone]

Hardware: [e-mail]
Software: [e-mail]

Kiosk printers:

T: [phone]
E: [e-mail]

T: +1 877 ASK ZEBRA (275 9327)
F: [phone]

E: [e-mail]
To request a repair in the U.S.,

go to www.zebra.com/repair
T: [phone]

T: [phone]
F: [phone]

E: [e-mail]

T: +1 877 ASK ZEBRA (275 9327)
E: [e-mail]

T: +1 877 ASK ZEBRA (275 9327)
E: [e-mail]

The Americas

.

Europe, Middle East,

and Africa

Zebra Technologies Europe Limited
Dukes Meadow
Millboard Road
Bourne End
Buckinghamshire, SL8 5XF
United Kingdom

T: [phone]
F: [phone]

T: [phone]
F: [phone]

E: [e-mail]

T: [phone]
F: [phone]

New requests: [e-mail]
Status updates:

[e-mail]

T: [phone]
F: [phone]

E: [e-mail]

T: [phone]
F: [phone]

E: [e-mail]

T: [phone]
F: [phone]

E: [e-mail]

Asia Pacific

and India

Zebra Technologie s Asia Pacific
Pte. Ltd.
120 Robinson Road
#06-01 Parakou Building
Singapore 068913

T: + 65 6858 0722
F: [phone]

T: [phone]
F: [phone]

E: China: [e-mail]

All other areas:

[e-mail]

T: [phone]
F: [phone]

E: China: [e-mail]

All other areas:

[e-mail]

T: + 65 6858 0722
F: [phone]

E: China: [e-mail]

All other areas:

[e-mail]

E: China: [e-mail]

All other areas:

AP [e-mail]

T: [phone]
F: [phone]

E: China: [e-mail]

All other areas:

[e-mail]

P1024109-001 Rev. A TTP 8000 Operator Guide 1/29/10

2

Product Presentation

The TTP 8000 kiosk printer series consists of a family of printers that will print A4 or Letter
paper width depending on the printer configurati on. Different configurations and paper
handling options are available.

Figure 1 • TTP 8000 Printers

Note • Roll holders shown in Figure 1 are options.

01/29/2010 TTP 8000 Operator Guide P1024109-001

Product Presentation

8

Figure 2 • Printer Exterior, Side View

The TTP 8000 series of kiosk printers use direct thermal printing. The print speed is up to
100 mm per second.

The printer has an integrated control board that communicates with the host computer through
either an USB orIEEE-1284 bi-directional parallel port. Printer drivers for Microsoft Windows
are available. The USB and parallel interface printers are compatible with the Plug and Play
standard. It is also possible to address the printer directly from the kiosk software without
using a driver.

The flip-up printhead and presenter modules give the operator complete access to the paper
path for maintenance purposes.

The loop generating presenter mechanism handles documents of various lengths. It holds the
printout until printed, then cuts and presents the complete printout to the customer. The
“retract and retain” function can retract uncollected printouts into a wastebasket inside the
kiosk.

Note • The compact version of the printer does not have presenter or ret ract function, and the

vertical printer has limited use of retract as the retract path faces the same direction as the
normal eject path.

P1024109-001 TTP 8000 Operator Guide 01/29/2010

Figure 3 • Printer Exterior, Rear View

Product Presentation

9

01/29/2010 TTP 8000 Operator Guide P1024109-001