Zebra TTP 7030 Kiosk Printer TTP 7030 Operator Guide

Zebra® TTP 7030™

Kiosk Receipt Printer

Operator Guide

P1050170-001

2

© 2012 ZIH Corp. The copyrights in this manual and the software and/or firmware in the TTP 7030 described

therein are owned by ZIH Corp. and Zebra’s licensors. Unauthorized reproduction of this manual or the software
and/or firmware in the TTP 7030 may result in imprisonment of up to one year and fines of up to $10,000
(17 U.S.C.506). Copyright violators may be subject to civil liability.

This product may contain ZPL®, ZPL II®, and ZebraLink™ programs; Element Energy Equalizer™ Circuit; E3™;
and Monotype Imaging fonts. Software © ZIH Corp. All rights reserved worldwide.

ZebraLink, Element Energy Equalizer, E3 and all product names and numbers are trademarks, and Zebra, the Zebra
head graphic, ZPL and ZPL II are registered trademarks of ZIH Corp. All rights reserved worldwide.

All other brand names, product names, or trademarks belong to their respective holders. For additional trademark
information, please see “Trademarks” on the product CD.

Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its

subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and
maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed
to any other parties for any other purpose without the express, written permission of Zebra Technologies.

Product Improvements Continuous improvement of products is a policy of Zebra Technologies. All

specifications and designs are subject to change without notice.

Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering specifications and

manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.

Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation, production,

or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever
(including, without limitation, consequential damages including loss of business profits, business interruption, or loss
of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra
Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

FCC Radiation Exposure Statement (for printers with radios or RFID encoders) This equipment

complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be
installed and operated with minimum distance 20cm between the radiator and your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

P1050170-001 TTP 7030™ Operator Guide 02/01/2012

Contents

1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2 • Product Presentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Control Board Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Feed Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

3 • Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Installation Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Electrostatic Discharges, and Earth Currents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Ambient Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Connecting To The Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Connect the TTP 7030 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Using a Serial Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Connecting the Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Making A Test Printout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Installing A Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Paper Level Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

4 • Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Installing a Paper Roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

02/01/2012 TTP 7030 Operator Guide P1050170-001

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P1050170-001 TTP 7030 Operator Guide 02/01/2012

About This Manual

This manual contains the information required to install and operate the TTP7030 printer and
to run it from a host computer such as a PC.

1

Introduction

Updating

This manual will be updated as, from time to time, printer functions and features may be added
or amended. You will always find the latest edition on our web site (

If you require functions not found in this manual edition, please contact Technical Support for
your region or the Zebra partner the printer was purchased from.

http://www.zebra.com).

02/01/2012 TTP 7030™ Operator Guide P1050170-001

About This Document

6

Contacts

Contacts

Technical Support via the Internet is available 24 hours per day, 365 days per year.

Web Site: www.zebra.com
E-mail Back Technical Library:

E-mail address: [e-mail]
Subject line: Emaillist

Self Service Knowledge Base: www.zebra.com/knowledgebase
Online Case Registration: www.zebra.com/techrequest

Which Department

Do You Need?

Regional Headquarters

Technical Support

For questions on the operation
of Zebra equipment and
software, please call your
distributor. For additional
assistance, contact us.

Please have your model and
serial numbers available.

Repair Service
Department

For back-to-base service and
repair.

Technical Training
Department

For Zebra product training
courses.

Inquiry Department

For product literature and
distributor and dealer
information.

Customer Service
Department (US)
Internal Sales Department
(UK)

For printers, parts, media, and
ribbon, please call your
distributor or contact us.

Key:

T: Telephone
F: Facsimile
E: E-mail

The Americas

Zebra Technologies Corporation
475 Half Day Road, Suite 500
Lincolnshire, IL 60069 USA
T: [phone]
Toll-free [phone]
F: [phone]

T: +1 877 ASK ZEBRA (275 9327)
F: [phone]

Hardware: [e-mail]
Software: [e-mail]

Kiosk printers:

T: [phone]
E: [e-mail]

T: +1 877 ASK ZEBRA (275 9327)
F: [phone]

E: [e-mail]
To request a repair in the U.S.,

go to www.zebra.com/repair.
T: [phone]

T: [phone]
F: [phone]

E: [e-mail]

T: +1 877 ASK ZEBRA (275 9327)
E: [e-mail]

T: +1 877 ASK ZEBRA (275 9327)
E: [e-mail]

Europe, Middle East,

and Africa

Zebra T echnologies Europe Limited
Dukes Meadow
Millboard Road
Bourne End
Buckinghamshire, SL8 5XF
United Kingdom

T: [phone]
F: [phone]

T: [phone]
F: [phone]

E: [e-mail]

T: [phone]
F: [phone]

New requests: [e-mail]
Status updates:

[e-mail]

T: [phone]
F: [phone]

E: [e-mail]

T: [phone]
F: [phone]

E: [e-mail]

T: [phone]
F: [phone]

E: [e-mail]

Asia Pacific

and India

Zebra Technologies Asia
Pacific Pte. Ltd.
120 Robinson Road
#06-01 Parakou Building
Singapore 068913

T: + 65 6858 0722
F: [phone]

T: [phone]
F: [phone]

E: China: [e-mail]

All other areas:

[e-mail]

T: [phone]
F: [phone]

E: China: [e-mail]

All other areas:

[e-mail]

T: + 65 6858 0722
F: [phone]

E: China: [e-mail]

All other areas:

[e-mail]

E: China: [e-mail]

All other areas:

AP [e-mail]

T: [phone]
F: [phone]

E: China: [e-mail]

All other areas:

[e-mail]

P1050170-001 TTP 7030™ Operator Guide 02/01/2012

2

Product Presentation

The TTP 7030 kiosk printer uses direct thermal printing. The print speed is up to 75 mm per
second.

The printer has an integrated control board. The TTP 7030 communicates with the host
computer through the USB interface and can be equipped with an optional serial port.

Figure 1 • Printer Exterior, Rear View

Paper entry

Serial ada pter (option )

Indicators for 24 and 5V

Ro ll hold er pape r lev el sensors

Printer drivers for Microsoft Windows™ are available, and the printer is compatible with the
Plug and Play standard. It is also possible to address the printer directly from the kiosk
software without using drivers.

The loop generating presenter mechanism handles documents of various lengths. It holds the
printout until printed, then cuts and presents the complete printout to the customer. The retract­and-retain version of the printer can retract uncollected printouts into a wastebasket inside the
kiosk.

A flip-up print module gives the operator access to the paper path, and print head, for
maintenance purposes.

J1

IEEE-1284C

J10

Power

J8

USB

J13

SW98051B

02/01/2012 TTP 7030™ Operator Guide P1050170-001

Product Presentation

8

Figure 2 • Printer Exterior, Side View

P1050170-001 TTP 7030™ Operator Guide 02/01/2012