Zebra TTP 2000 Kiosk Printer TTP2000 Operator Guide (en)
Zebra® TTP 2000
Kiosk Receipt Printer
Operator Guide
P1022870-002
© 2014 ZIH Corp. The copyrights in this manual and the software and/or firmware in the printer described
therein are owned by ZIH Corp. and Zebra’s licensors. Unauthorized reproduction of this manual or the software
and/or firmware in the printer may result in imprisonment of up to one year and fines of up to $10,000
(17 U.S.C.506). Copyright violators may be subject to civil liability.
This product may contain ZPL
®
, ZPL II®, and ZebraLink™ programs; Element Energy Equalizer™ Circuit; E3™;
and Monotype Imaging fonts. Software © ZIH Corp. All rights reserved worldwide.
ZebraLink, Element Energy Equalizer, E
3
and all product names and numbers are trademarks, and Zebra, the Zebra
head graphic, ZPL and ZPL II are registered trademarks of ZIH Corp. All rights reserved worldwide.
All other brand names, product names, or trademarks belong to their respective holders. For additional trademark
information, please see “Trademarks” on the product CD.
Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its
subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and
maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed
to any other parties for any other purpose without the express, written permission of Zebra Technologies Corporation.
Product Improvements Continuous improvement of products is a policy of Zebra Technologies Corporation.
All specifications and designs are subject to change without notice.
Liability Disclaimer Zebra Technologies Corporation takes steps to ensure that its published Engineering
specifications and manuals are correct; however, errors do occur. Zebra Technologies Corporation reserves the right
to correct any such errors and disclaims liability resulting therefrom.
Limitation of Liability In no event shall Zebra Technologies Corporation or anyone else involved in the creation,
production, or delivery of the accompanying product (including hardware and software) be liable for any damages
whatsoever (including, without limitation, consequential damages including loss of business profits, business
interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such
product, even if Zebra Technologies Corporation has been advised of the possibility of such damages. Some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply to you.
Contents
1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Updating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2 • Product Presentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Looping Presenter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Feed Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Power Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
3 • Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Installing a Paper Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Installation Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Quick-Fit Hubs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using a Zebra Roll Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Design Your Own Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Electrostatic Discharges and Earth Currents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Ambient Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Installing a Paper-Low Sensor (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connecting to the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Connecting the TTP 2010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Connecting the TTP 2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Connecting the TTP 2030 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Connecting the Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Making a Self-Test Printout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Customizing the Self-Test Printout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Installing a Printer Driv er . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
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Contents
4
4 • Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Installing a Paper Roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
P1022870-002 TTP 2000 Operator Guide 10/18/2014
About This Manual
Updating
1
Introduction
This manual will be updated as, from time to time, printer functions and features may be added
or amended. You will always find the most recent edition on our web site at www.zebra.com.
If you require functions not found in this manual edition, please contact Technical Support for
your region or the Zebra partner the printer was purchased from.
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Introduction
6
P1022870-002 TTP 2000 Operator Guide 10/18/2014
2
Presenter driver
Loop area
Printhead
Paper entry
Control
board
Control panel on both
sides of the printer
Retract exit
(to waste basket)
Printout
exit
Cutter
Product Presentation
The TTP 2000 series are kiosk printers for 58 to 82.5 mm paper using direct thermal printing.
All models feature an integrated guillotine cutter, control board, and a looping presenter with a
built-in retract-and-retain function. The print speed is up to 150 mm per second and the
presenting speed up to 300 mm per second to ensure high throughput.
The printhead can easily be opened to give the operator access to the paper path and printhead
for maintenance purposes.
Figure 1 • Principle of Operation
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Product Presentation
8
The communication interface of the control board differs between the versions of TTP 2000:
TTP 2010 TTP 2020 TTP 2030
Interface Serial Parallel USB
Printer drivers for different versions of Windows, OPOS, and Linux are available, and the
USB and Parallel version of the printer is compatible with the Plug and Play standard.
The printer’s control command language makes it easier to print directly from the kiosk
software without using a driver.
P1022870-002 TTP 2000 Operator Guide 10/18/2014
Product Presentation
Print
Cut
Present
Printout
Store printout
in loop
Retract to wastebasket
Print
Cut
Present
Retract
Looping Presenter
Looping Presenter
Figure 2 • Looping Presenter
The TTP 2000 series printers feature a looping presenter mechanism with a built-in retract-and-retain
function. The following illustrations provide an overview of the functionality of the various stages of printer
operation.
• It handles documents of various lengths by
storing the printed paper in a loop.
9
• It holds the printout until fully printed and cut
before presenting the completed printout to
the customer.
• A portion of the printout is presented. When
the customer takes the receipt, the printer
detects the motion of the paper and issues the
rest of the receipt.
• The retract-and-retain function can retract
uncollected printouts and drop them in a
wastebasket inside the kiosk. Retracts are
reported to the driver so any remaining data
for that printout can be deleted.
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Product Presentation
Feed Button
Status Indicator
Power Indicator
Printhead lock/
cutter protection
Interface
Connector
Power
Connector
Paper low
Connector
Printhead lock/cutter
guard
F
e
e
d
P
o
w
e
r
S
t
a
t
u
s
R
10
Controls
Controls
Figure 3 • Rear View
The Feed button and indicators are duplicated on both sides of the printer so that they are
easily accessible regardless of how the printer is installed.
Feed Button
The blue Feed button has several functions:
• Press and release will feed, cut, and present a complete page.
• Any data in the print buffer will be printed.
If the buffer is empty the page will be blank.
In black-mark mode, the page will be synchronized with the black-mark.
• Press and hold the Feed button until the paper starts moving and a self-test page showing
the printer configuration will be printed, cut, and presented (see Making a Self-Test
Printout on page 24).
• Press and hold Feed while closing the printhead and the printer will enter top of form
sensor calibration mode.
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