TC75
MN-002901-03
Touch Computer
Integrator Guide
for Version 5.1.1
TC75 Integrator Guide
for Version 5.1.1
MN-002901-03
Rev A
April 2018
ii TC75 Integrator Guide
No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means,
without permission in writing from Zebra. This includes electronic or mechanical means, such as photo copying,
recording, or information storage and retrieval systems. The material in this manual is subject to change
without notice.
The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on
a licensed basis. Zebra grants to the user a non-transferable and non-exclusive license to use each software
or firmware program delivered hereunder (licensed program) . Except as n oted below, such licen se may not b e
assigned, sublicensed, or otherwise tran sfe rr e d by th e user without prior written consent of Zebra. No right to
copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall
not modify , merge, or incorporate any for m or portion of a licensed program with other pro gram material, create
a derivative work from a licensed program , or us e a li censed program in a network without written permission
from Zebra. The user agrees to maintain Zebra’s copyright notice on the licensed programs delivered
hereunder , and to include the same on any au thorized copies it m akes, in whole or in part. The user agrees not
to decompile, disassemble, decode, or reverse engineer any licensed program delivered to the user or any
portion thereof.
Zebra reserves the right to make changes to any software or product to improve reliability, function, or design.
Zebra does not assume any product liability arising out of, or in connection with, the application or use of any
product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any Zebra Technologies
Corporation, intellectual property rights. An implied license only exists for equipment, circuits, and su bsystems
contained in Zebra products.
Revision History
Changes to the original manual are listed below:
Change Date Description
Rev A 8/2016 Initial release.
-02 Rev. A 11/2017 Remove Import/Export Button Remapping configuration. It is not supported in Lollipop.
-03 Rev. A 4/2018 Update approved cleanser active ingredients.
iii
iv TC75 Integrator Guide
TABLE OF CONTENTS
Revision History................................................................................................................................. iii
Table of Contents
About This Guide
Introduction...................................................................................................................................... xiii
Documentation Set .......................................................................................................................... xiii
Configurations.................................................................................................................................. xiii
Software Versions............................................................................................................................ xiv
Chapter Descriptions ....................................................................................................................... xiv
Notational Conventions.................................................................................................................... xv
Icon Conventions............................................................................................................................. xv
Related Documents ......................................................................................................................... xvi
Service Information.......................................................................................................................... xvi
Chapter 1: Getting Started
Introduction .................................................................................................................................... 1-1
Setup .............................................................................................................................................. 1-1
Installing the SIM Card ............................................................................................................. 1-1
Installing the SAM Card ........................................................................................................... 1-3
Installing a microSD Card ........................................................................................................ 1-3
Installing the Hand Strap and Battery ............................................................................................ 1-4
Installing the Battery ...................................................................................................................... 1-6
Charging the Battery ................................................................................................................ 1-6
Charging Indicators ............................................................................................................ 1-7
Replacing the Battery ..................................................................................................................... 1-7
Replacing the microSD Card ......................................................................................................... 1-9
Resetting the TC75 ...................................................................................................................... 1-10
Performing a Soft Reset ......................................................................................................... 1-11
Performing a Hard Reset ....................................................................................................... 1-11
Performing an Enterprise Reset ............................................................................................. 1-11
vi TC75 Integrator Guide
Performing a Factory Reset ................................................................................................... 1-12
Chapter 2: Accessories
Introduction .................................................................................................................................... 2-1
Accessories .................................................................................................................................... 2-1
2-Slot Charge Only Cradle ............................................................................................................. 2-5
Setup ........................................................................................................................................ 2-6
Charging the Device ................................................................................................................. 2-6
Charging the Spare Battery ...................................................................................................... 2-7
Battery Charging ...................................................................................................................... 2-8
Main Battery Charging ....................................................................................................... 2-8
Spare Battery Charging ...................................................................................................... 2-8
Charging Temperature ............................................................................................................. 2-8
2-Slot USB/Ethernet Cradle ........................................................................................................... 2-9
Setup ...................................................................................................................................... 2-10
Charging the Device ............................................................................................................... 2-10
Charging the Spare Battery .................................................................................................... 2-11
Battery Charging .................................................................................................................... 2-12
Main Battery Charging ..................................................................................................... 2-12
Spare Battery Charging .................................................................................................... 2-12
Charging Temperature ........................................................................................................... 2-13
USB/Ethernet Communication ............................................................................................... 2-13
Ethernet LED Indicators ................................................................................................... 2-13
Ethernet Settings .............................................................................................................. 2-14
Configuring Ethernet Proxy Settings ................................................................................ 2-14
Configuring Ethernet Static IP Address ............................................................................ 2-15
5-Slot Charge Only Cradle ........................................................................................................... 2-16
Setup ...................................................................................................................................... 2-17
Charging the TC75 ................................................................................................................. 2-17
Battery Charging .................................................................................................................... 2-18
Main Battery Charging ..................................................................................................... 2-18
Charging Temperature ........................................................................................................... 2-18
Installing the Four Slot Battery Charger ................................................................................. 2-19
Removing the 4-Slot Battery Charger .................................................................................... 2-23
5-Slot Ethernet Cradle ................................................................................................................. 2-24
Setup ...................................................................................................................................... 2-25
Daisy-chaining Ethernet Cradles ............................................................................................ 2-25
Ethernet Settings .............................................................................................................. 2-26
Configuring Ethernet Proxy Settings ................................................................................ 2-26
Configuring Ethernet Static IP Address ............................................................................ 2-27
LED Indicators ........................................................................................................................ 2-28
Charging the TC75 ................................................................................................................. 2-28
Battery Charging .................................................................................................................... 2-30
Main Battery Charging ..................................................................................................... 2-30
Spare Battery Charging .................................................................................................... 2-30
Charging Temperature ........................................................................................................... 2-31
Establishing Ethernet Connection .......................................................................................... 2-31
Installing the 4-Slot Battery Charger ...................................................................................... 2-31
Removing the 4-Slot Battery Charger .................................................................................... 2-36
Table of Contents vii
4-Slot Battery Charger ................................................................................................................. 2-37
Setup ...................................................................................................................................... 2-37
Charging Spare Batteries ....................................................................................................... 2-37
Battery Charging .................................................................................................................... 2-38
Spare Battery Charging .................................................................................................... 2-38
Charging Temperature ........................................................................................................... 2-39
Magnetic Stripe Reader ............................................................................................................... 2-40
Attaching the MSR ................................................................................................................. 2-40
Removing the MSR ................................................................................................................ 2-40
Reading Magnetic Stripe Cards ............................................................................................. 2-41
Magnetic Stripe Reader Notification ....................................................................................... 2-42
MSR Provisioning ................................................................................................................... 2-42
Changing the Password ............................................................................ ........... .......... ........ 2-43
Trigger Handle ............................................................................................................................. 2-44
Installing the Trigger Handle Plate ......................................................................................... 2-44
Inserting the Device into the Trigger Handle .......................................................................... 2-45
Removing the Device from the Trigger Handle ...................................................................... 2-46
Hand Strap Replacement ............................................................................................................. 2-47
Chapter 3: USB Communication
Introduction .................................................................................................................................... 3-1
Connecting to a Host Computer via USB ....................................................................................... 3-1
Connecting to the TC75 as a Media Device ............................................................................. 3-1
Connecting to the TC75 as a Camera ...................................................................................... 3-2
Disconnect from the Host Computer ........................................................................................ 3-2
Chapter 4: DataWedge
Introduction .................................................................................................................................... 4-1
Basic Scanning .............................................................................................................................. 4-1
Profiles ........................................................................................................................................... 4-2
Profile0 ..................................................................................................................................... 4-2
Plug-ins .......................................................................................................................................... 4-3
Input Plug-ins ........................................................................................................................... 4-3
Process Plug-ins ...................................................................................................................... 4-3
Output Plug-ins ......................................................................................... ........... .......... .......... 4-3
Profiles Screen ............................................................................................................................... 4-4
Profile Context Menu ................................................................................................................ 4-4
Options Menu ........................................................................................................................... 4-5
Disabling DataWedge .............................................................................................................. 4-5
Creating a New Profile ................................................................................................................... 4-5
Profile Configuration ...................................................................................................................... 4-6
Associating Applications .......................................................................................................... 4-7
Data Capture Plus .................................................................................................................... 4-9
Bar Code Input ....................................................................................................................... 4-12
Enabled ............................................................................................................................ 4-12
Scanner Selection ............................................................................................................ 4-12
Decoders ................................................................................................................................ 4-12
Decoder Params .................................................................................................................... 4-13
viii TC75 Integrator Guide
Codabar ........................................................................................................................... 4-13
Code 11 .................................................................................................................................... ........................ 4-14
Code128 ........................................................................................................................... 4-14
Code39 ............................................................................................................................. 4-15
Code93 ............................................................................................................................. 4-15
Composite AB .................................................................................................................. 4-16
Discrete 2 of 5 .................................................................................................................. 4-16
GS1 DataBar Limited ....................................................................................................... 4-16
HAN XIN ........................................................................................................................... 4-16
Interleaved 2 of 5 ............................................................................................................. 4-16
Matrix 2 of 5 ..................................................................................................................... 4-17
MSI ................................................................................................................................... 4-17
Trioptic 39 ........................................................................................................................ 4-17
UK Postal (RS507) ........................................................................................................... 4-17
UPCA ............................................................................................................................... 4-18
UPCE0 ............................................................................................................................. 4-18
UPCE1 ............................................................................................................................. 4-18
US Planet ......................................................................................................................... 4-18
Decode Lengths ............................................................................................................... 4-19
UPC EAN Params .................................................................................................................. 4-19
Reader Params ...................................................................................................................... 4-21
Scan Params .......................................................................................................................... 4-22
SimulScan Input ..................................................................................................................... 4-23
MSR Input .............................................................................................................................. 4-24
Keystroke Output ................................................................................................................... 4-24
Intent Output .......................................................................................................................... 4-25
Intent Overview ...................................................................................................................... 4-26
IP Output ................................................................................................................................ 4-28
Usage ..................................................................................................................................... 4-28
Using IP Output with IPWedge ............................................................................................... 4-29
Using IP Output without IPWedge .......................................................................................... 4-30
Generating Advanced Data Formatting Rules ............................................................................. 4-31
Configuring ADF Plug-in ........................................................................................................ 4-31
Creating a Rule ................................................................................................................ 4-32
Defining a Rule ................................................................................................................. 4-32
Defining Criteria ............................................................................................................... 4-34
Defining an Action .................................................................................................................. 4-35
Deleting a Rule ....................................................................................................................... 4-36
Order Rules List ..................................................................................................................... 4-36
Deleting an Action .................................................................................................................. 4-37
ADF Example ......................................................................................................................... 4-38
DataWedge Settings .............................................................................................................. 4-40
Importing a Configuration File ................................................................................................ 4-41
Exporting a Configuration File ................................................................................................ 4-42
Importing a Profile File ........................................................................................................... 4-42
Exporting a Profile .................................................................................................................. 4-42
Restoring DataWedge ............................................................................................................ 4-42
Configuration and Profile File Management ................................................................................. 4-43
Enterprise Folder .................................................................................................................... 4-43
Auto Import ............................................................................................................................. 4-43
Table of Contents ix
Programming Notes ..................................................................................................................... 4-43
Overriding Trigger Key in an Application ................................................................................ 4-43
Capture Data and Taking a Photo in the Same Application ................................................... 4-44
Disable DataWedge on Device and Mass Deploy ................................................................. 4-44
Soft Scan Feature .................................................................................................................. 4-44
Sample ................................................................................................................................... 4-44
Chapter 5: Administrator Utilities
Introduction .................................................................................................................................... 5-1
Required Software ......................................................................................................................... 5-1
On-device Application Installation .................................................................................................. 5-1
Multi-user/AppLock Configuration .................................................................................................. 5-2
Enterprise Administrator Application .............................................................................................. 5-2
Creating Users ......................................................................................................................... 5-2
Adding Packages ..................................................................................................................... 5-3
Creating Groups ....................................................................................................................... 5-4
Creating Remote Authentication .............................................................................................. 5-5
Save Data ................................................................................................................................ 5-5
Exporting File ........................................................................................................................... 5-5
Importing User List ................................................................................................................... 5-6
Importing Group List ................................................................................................................. 5-6
Importing Package List ............................................................................................................. 5-6
Editing a User ........................................................................................................................... 5-6
Deleting a User ........................................................................................................................ 5-6
Editing a Group ........................................................................................................................ 5-6
Deleting a Group ...................................................................................................................... 5-7
Editing a Package .................................................................................................................... 5-7
Deleting a Package .................................................................................................................. 5-7
MultiUser Administrator .................................................................................................................. 5-8
Importing a Password .............................................................................................................. 5-8
Disabling the Multi-user Feature .............................................................................................. 5-9
Enabling Remote Authentication .............................................................................................. 5-9
Disabling Remote Authentication ........................................................................................... 5-10
Enabling Data Separation ...................................................................................................... 5-10
Disabling Data Separation ..................................................................................................... 5-10
Delete User Data .................................................................................................................... 5-10
Capturing a Log File ............................................................................................................... 5-11
AppLock Administrator ................................................................................................................. 5-12
Enabling Application Lock ...................................................................................................... 5-12
Disabling Application Lock ..................................................................................................... 5-12
Manual File Configuration ............................................................................................................ 5-12
Groups File ............................................................................................................................. 5-12
White List File ......................................................................................................................... 5-13
Package List File .................................................................................................................... 5-14
Groups File ............................................................................................................................. 5-14
White List File ......................................................................................................................... 5-14
Determining Applications Installed on the Device .................................................................. 5-15
Package List File .................................................................................................................... 5-15
x TC75 Integrator Guide
Chapter 6: Settings
Introduction .................................................................................................................................... 6-1
WWAN Configuration ..................................................................................................................... 6-1
Default SIM Slot Configuration ................................................................................................. 6-1
Preferred Network Selection .................................................................................................... 6-2
Band Preferences .................................................................................................................... 6-3
Screen Unlock Settings .................................................................................................................. 6-4
Single User Mode .......................................................................................................................... 6-4
Set Screen Unlock Using PIN .................................................................................................. 6-4
Set Screen Unlock Using Password ........................................................................................ 6-5
Set Screen Unlock Using Pattern ............................................................................................. 6-6
Multiple User Mode ........................................................................................................................ 6-8
Passwords ..................................................................................................................................... 6-8
Button Remapping ......................................................................................................................... 6-9
Remapping a Button ................................................................................................................ 6-9
Accounts ...................................................................................................................................... 6-10
Language Usage .......................................................................................................................... 6-10
Changing the Language Setting ............................................................................................. 6-11
Adding Words to the Dictionary .............................................................................................. 6-11
Keyboard Settings ........................................................................................................................ 6-11
PTT Express Configuration .......................................................................................................... 6-11
About Phone ................................................................................................................................ 6-11
Chapter 7: Application Deployment
Introduction .................................................................................................................................... 7-1
Security .......................................................................................................................................... 7-1
Secure Certificates ......................................................................................................................... 7-1
Installing a Secure Certificate ........................................................................................................ 7-1
Configuring Credential Storage Settings .................................................................................. 7-2
Development Tools ............................................................................................................. ........... 7-2
ADB USB Setup ............................................................................................................................. 7-3
Enabling USB Debugging ........................................................................................................ 7-3
Application Installation ................................................................................................................... 7-4
Installing Applications Using the USB Connection ......................................................................... 7-4
Installing Applications Using the Android Debug Bridge ................................................................ 7-5
Installing Applications Using a microSD Card .......................................................................... 7-6
Uninstalling an Application ............................................................................................................. 7-6
System Update .............................................................................................................................. 7-7
Storage .......................................................................................................................................... 7-8
Random Access Memory ......................................................................................................... 7-8
External Storage ...................................................................................................................... 7-9
Internal Storage ...................................................................................................................... 7-10
Enterprise Folder .................................................................................................................... 7-11
Application Management ............................................................................................................. 7-11
Viewing Application Details .................................................................................................... 7-12
Stopping an Application ............................................................................................................... 7-13
Changing Application Location ................................................................................................. ... 7-14
Managing Downloads .................................................................................................................. 7-14
RxLogger ..................................................................................................................................... 7-15
Table of Contents xi
RxLogger Configuration ......................................................................................................... 7-15
Main Log Plug-in .............................................................................................................. 7-16
Snapshot Plug-in .............................................................................................................. 7-17
Logcat Plug-in .................................................................................................................. 7-17
PushPullClient Plug-in ...................................................................................................... 7-18
TCPDump Plug-in ............................................................................................................ 7-19
ANR Plugin ....................................................................................................................... 7-19
Kernal Plug-in ................................................................................................................... 7-19
Configuration File ................................................................................................................... 7-20
Enabling Logging ................................................................................................................... 7-20
Disabling Logging ................................................................................................................... 7-20
Extracting Log Files ................................................................................................................ 7-20
Chapter 8: Maintenance and Troubleshooting
Introduction .................................................................................................................................... 8-1
Maintaining the TC75 ..................................................................................................................... 8-1
Battery Safety Guidelines .............................................................................................................. 8-1
Cleaning Instructions ..................................................................................................................... 8-2
Approved Cleanser Active Ingredients ..................................................................................... 8-2
Harmful Ingredients .................................................................................................................. 8-3
Cleaning Instructions ................................................................................................................ 8-3
Special Cleaning Notes ............................................................................................................ 8-3
Cleaning Materials Required .................................................................................................... 8-3
Cleaning Frequency ................................................................................................................. 8-3
Cleaning the TC75 ......................................................................................................................... 8-4
Housing .................................................................................................................................... 8-4
Display ..................................................................................................................................... 8-4
Camera and Exit Window ......................................................................................................... 8-4
Connector Cleaning .................................................................................. ........... .......... .......... 8-5
Cleaning Cradle Connectors .................................................................................................... 8-5
Troubleshooting ............................................................................................................................. 8-5
TC75 ........................................................................................................................................ 8-6
2-Slot Charge Only Cradle ....................................................................................................... 8-9
2-Slot USB/Ethernet Cradle ................................................................................................... 8-10
5-Slot Charge Only Cradle Troubleshooting .......................................................................... 8-11
5-Slot Ethernet Cradle Troubleshooting ................................................................................. 8-12
4-Slot Battery Charger Troubleshooting ................................................................................. 8-12
Magnetic Stripe Reader MSR-TC7X-SNP1-01 ...................................................................... 8-13
Introduction ................................................................................................................................... A-1
TC75 ............................................................................................................................................. A-1
SE4750-SR Decode Distances ............................................................................................... A-4
I/O Connector Pin-Outs ........................................................................................................... A-5
2-Slot Charge Only Cradle Technical Specifications .............................................................. A-6
2-Slot USB/Ethernet Cradle Technical Specifications ............................................................. A-6
5-Slot Charge Only Cradle Technical Specifications .............................................................. A-7
5-Slot Ethernet Cradle Technical Specifications ..................................................................... A-8
4-Slot Battery Charger Technical Specifications ..................................................................... A-8
Charge Only Vehicle Cradle Technical Specifications ............................................................ A-9
Magnetic Stripe Reader Technical Specifications ................................................................... A-9
xii TC75 Integrator Guide
Trigger Handle Technical Specifications ............................................................................... A-10
Charging Cable Cup Technical Specifications ...................................................................... A-11
Snap-On USB Cable Technical Specifications ..................................................................... A-11
Snap-On Serial Cable Technical Specifications .................................................................... A-11
DEX Cable Technical Specifications ..................................................................................... A-12
.............................................................................................................................................. A-12
Keypad Remap Strings ................................................................................................................. B-1
ABOUT THIS GUIDE
Introduction
This guide provides information about using the TC75 touch computer and accessories.
NOTE Screens and windows pictured in this guide are samples and can differ from actual screens.
Documentation Set
The documentation set for the TC75 provides information for specific user needs, and includes:
•
TC75 Quick Start Guide - describes how to get the TC75 up and running.
•
TC75 User Guide - describes how to use the TC75.
•
TC75 Integrator Guide - describes how to set up the TC75 and accessories.
Configurations
This guide covers the following configurations:
xiv TC75 Integrator Guide
Configuration Radios Display Memory
TC75AH
Professional
(without Google
Mobile Services
(GMS))
TC75BH
Professional
(without Google
Mobile Services
(GMS))
TC75AH
Standard (with
GMS)
TC75BH
Standard (with
GMS)
WWAN: LTE
WLAN: 802.11
a/b/g/n/d/h/i/k/r
WP AN: Bluetooth
v4.0 Low Energy
WWAN: HSPA+
WLAN: 802.11
a/b/g/n/d/h/i/k/r
WP AN: Bluetooth
v4.0 Low Energy
WWAN: LTE
WLAN: 802.11
a/b/g/n/d/h/i/k/r
WP AN: Bluetooth
v4.0 Low Energy
WWAN: HSPA+
WLAN: 802.11
a/b/g/n/d/h/i/k/r
WP AN: Bluetooth
v4.0 Low Energy
4.7” High
Definition (1280 x
720) LCD
4.7” High
Definition (1280 x
720) LCD
4.7” High
Definition (1280 x
720) LCD
4.7” High
Definition (1280 x
720) LCD
1 GB RAM / 8 GB
Flash (SLC High
Reliability Flash)
1 GB RAM / 8 GB
Flash (SLC High
Reliability Flash)
1 GB RAM / 8 GB
Flash (SLC High
Reliability Flash)
1 GB RAM / 8 GB
Flash (SLC High
Reliability Flash)
Data Capture
Options
2D imager and
integrated NFC
2D imager and
integrated NFC
2D imager and
integrated NFC
2D imager and
integrated NFC
Operating
System
Android-based,
Android
Open-Source
Project 5.1.1.
Android-based,
Android
Open-Source
Project 5.1.1.
Android-based,
Android
Open-Source
Project 5.1.1 with
GMS.
Android-based,
Android
Open-Source
Project 5.1.1 with
GMS.
Software Versions
To determine the current software versions touch > About phone.
•
Model number- Displays the model number.
•
Android version - Displays the operating system version.
•
Kernel version - Displays the kernel version number.
•
Build number - Displays the software build number.
To determine the device serial number touch > About phone > Status.
•
Serial number - Displays the serial number.
Chapter Descriptions
Topics covered in this guide are as follows:
•
Chapter 1, Getting Started provides information on get tin g th e T C 75 up an d ru n nin g fo r the fi rst time .
•
Chapter 2, Accessories describes the available accessories and how to use them with the TC75.
•
Chapter 3, USB Communication describes how to connect the TC75 to a host computer using USB.
•
Chapter 4, DataWedge describes how to use and configure the DataWedge application.
•
Chapter 5, Administrator Utilities provides information for using the suite of administrative tools for
configuring the TC75.
•
Chapter 6, Settings provides the settings for configuring the TC75.
•
Chapter 7, Application Deployment provides information for developing and managing applications.
•
Chapter 8, Maintenance and Troubleshooting includes instructions on cleaning and storing the TC75, and
provides troubleshooting solutions for potential problems during TC75 operation.
•
Appendix A, Technical Specifications provides the technical specifications for the TC75.
Notational Conventions
The following conventions are used in this document:
•
Italics are used to highlight the following:
• Chapters and sections in this and related documents
• Icons on a screen.
•
Bold text is used to highlight the following:
• Dialog box, window, and screen names
• Drop-down list and list box names
• Check box and radio button names
• Button names on a screen.
About This Guide xv
•
Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily seq ue nt ial
•
Sequential lists (for example, lists that describe step-by-step procedures) appear as numbered lists.
Icon Conventions
The documentation set is designed to give the reader more visual clues. The following graphic icons are used
throughout the documentation set. These icons and their associated meanings are described below.
NOTE NOTE contains information more important than the surrounding text, such as exceptions or
preconditions. They also refer the reader elsewhere for additional information, remind the reader how to
complete an action (when it is not part of the current procedure, for instance), or tell the reader where
something is located on the screen. There is no warning level associated with a note.
CAUTION The word CAUTION with the associated safety icon implies information that, if disregarded, may result
in minor or moderate injury, or serious product damage.
WARNING! The word WARNING with the associated safety icon implies information that, if disregarded,
could result in death or serious injury, or serious product damage.
xvi TC75 Integrator Guide
Related Documents
•
TC75 Quick Start Guide, p/n MN001727Axx.
•
TC75 Regulatory Guide, p/n MN001704Axx.
•
TC75 User Guide, p/n MN-002900-xx.
For the latest version of this guide and all guides, go to: http://www.zebra.com/support.
Service Information
If you have a problem with the equipment, contact Customer Support in the region. Co ntact information is available
at: http://www.zebra.com/support
When contacting support, please have the following information available:
•
Serial number of the unit (found on manufacturing label)
•
Model number or product name (found on manufacturing label)
.
•
Software type and version number
•
IMEI number
Customer Support responds to calls by email or telephone within the time limits set forth in support agreements.
If the problem cannot be solved by Customer Support, the user may need to return the equipment for servicing and
will be given specific directions. We are not responsible for any damages incurred during shipment if the approved
shipping container is not used. Shipping the units improperly can possibly void the warranty. Remove the SIM card
and/or microSD card from the device before shipping for service.
If the device was purchased from a business partner, contact that business partner for support.
CHAPTER 1 GETTING STARTED
Introduction
This chapter provides information for getting the device up and running for the first time.
Setup
Perform this procedure to start using the TC75 for the fir st time.
1. Install a SIM card.
2. Install a micro secure digital (SD) card (optional).
3. Install hand strap (optional).
4. Install the battery.
5. Charge the TC75.
6. Power on the TC75.
Installing the SIM Card
CAUTION For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD
precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly
grounded.
NOTE The TC75 may contain one mini SIM slot and two nano SIM slots. If using a micro SIM card, a third-party
SIM adapter is required. By default, use a nano SIM card in slot 1.
1. Remove access cover.
1 - 2 TC75 Integrator Guide
321
Figure 1-1 SIM Slot Locations
1 mini SIM/SAM Slot
2 nano SIM Slot 1 (default)
3 nano SIM Slot 2
2. Insert a SIM card into the SIM slot with the cut edge toward the middle of the device and the contacts facing
down.
Figure 1-2 nano SIM Card Installation
Figure 1-3 Mini SIM Card Installation
3. Ensure that the SIM card is seated properly.
Getting Started 1 - 3
Installing the SAM Card
CAUTION For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD
precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly
grounded.
NOTE The TC75 contains one slot for a mini SAM card. If using a micro SAM card, a third-party adapter is
required. When using a SAM card, only a nano SIM card can be used.
1. Remove access cover.
2. Insert a SAM card into the SAM slot with the cut edge toward the middle of the device and the contacts facing
down.
Figure 1-4 SAM Card Installation
3. Ensure that the SAM card is seated properly.
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is locate d under the batte ry pack. Refer to
the documentation provided with the card for more information, and follow the manufacturer’s recommendations for
use.
CAUTION For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD
precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly
grounded.
1. Remove the hand strap, if installed.
2. Lift the access door.
Figure 1-5 Lift Access Door
1 - 4 TC75 Integrator Guide
3. Insert the microSD card into the card holder door ensuring that the card slides into the holding tabs on each
side of the door.
Figure 1-6 Insert microSD Card in Holder
4. Re-install the access door.
Installing the Hand Strap and Battery
To install the hand strap and battery:
NOTE Installation of the hand strap is optional. Skip this section if not installing the hand strap.
1. Remove the hand strap filler from the hand strap slot. Store the hand strap filler in a safe place for future
replacement.
Figure 1-7 Remove Filler
2. Insert the hand strap plate into the hand strap slot.
Figure 1-8 Insert Hand Strap
3. Insert the battery, bottom first, into the battery compartment in the back of the TC75.
Getting Started 1 - 5
Figure 1-9 Insert Bottom of Battery into Battery Compartment
4. Press the battery down into the battery compartment until the battery release latches snap into place.
Figure 1-10 Press Down on Battery
5. Place hand strap clip into hand strap mounting slot and pull down until it snaps into place.
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Figure 1-11 Secure Hand Strap Clip
Installing the Battery
To install the battery:
1. Insert the battery, bottom first, into the battery compartment in the back of the TC75.
Figure 1-12 Insert Bottom of Battery into Battery Compartment
2. Press the battery down into the battery compartment until the battery release latches snap into place.
Figure 1-13 Press Down on Battery
Charging the Battery
Before using the TC75 for the first time, charge the main battery until the g reen Cha rging /Notifica tion lig ht emitting
diode (LED) remains lit. To charge the TC75, use a cable or a cradle with the appropriate power supply. For
information about the accessories available for the TC75, see Chapter 2, Accessories for more information.
• Snap-On USB Cable
• Charging Cable Cup
• 2-Slot Charge Only Cradle
• 2-Slot USB/Ethernet Cradle
• 5-Slot Charge Only Cradle
• 5-Slot Ethernet Cradle
• Charge Only Vehicle Cradle
Getting Started 1 - 7
• Auto Charging Cable Cup.
• Serial Cable Cup
The 4,620 mAh battery fully charges in less than six hours at room temperature.
Charge batteries in temperatures from 0 °C to 40 °C (32 °F to 104 °F). The TC75 or accessory always performs
battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37 °C (+98 °F)) the
TC75 or accessory may for small periods of time alternately enable and disable battery charging to keep the
battery at acceptable temperatures. The TC75 or accessory indicates when charging is disabled due to abnormal
temperatures via its LED.
1. To charge the main battery, connect the charging accessory to the appropriate power source.
2. Insert the TC75 into a cradle or attach to a cable. The TC75 turns on and begins charging. The
Charging/Notification LED blinks amber while charging, then turns solid green when fully charged.
Charging Indicators
Table 1-1 Charging/Notification LED Charging Indicators
State Indication
Off TC75 is not charging. TC75 is not inserted correctly in the cradle or connected to
Slow Blinking Amber (1 blink
every 2 seconds)
Solid Green Charging complete.
Fast Blinking Amber (2
blinks/second)
Slow Blinking Red (1 blink
every 2 seconds)
Solid Red Charging complete but the battery is at end of useful life.
Fast Blinking Red (2
blinks/second)
Replacing the Battery
a power source. Charger/cradle is not powered.
TC75 is charging.
Charging error, e.g.:
• Temperature is too low or too high.
• Charging has gone on too long without completion (typically eight hours).
TC75 is charging but the battery is at end of useful life.
Charging error but the battery is at end of useful life., e.g.:
• Temperature is too low or too high.
• Charging has gone on too long without completion (typically eight hours).
CAUTION Do not add or remove SIM, SAM or microSD card during battery replacement.
1. Remove any accessory attached to the device.
2. Press the Power button until the menu appears.
3. Touch Battery Swap.
4. Follow the on-screen instructions.
5. Wait for the LED to turn off.
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6. If hand strap is attached, slide the hand strap clip up toward the top of the TC75 and then lift.
Figure 1-14 Remove Hand Strap Clip
7. Press the two battery latches in.
Figure 1-15 Press Battery Latches
8. Lift the battery from the TC75.
Getting Started 1 - 9
Figure 1-16 Lift the Battery
CAUTION Replace the battery within two minutes. After two minutes the device reboots and data may be lost.
9. Insert the replacement battery, bottom first, into the battery compartment in the back of the TC75.
10. Press the battery down until the battery release latch snaps into place.
11. Replace the hand strap, if required.
12. Press and hold the Power button to turn on the TC75.
Replacing the microSD Card
To replace the microSD card:
1. Press the Power button until the menu appears.
2. Touch Power off.
3. Touch OK.
4. If hand strap is attached, slide the hand strap clip up toward the top of the TC75 and then lift.
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Figure 1-17 Remove Hand Strap Clip
5. Press the two battery latches in.
6. Lift the battery from the TC75.
7. Lift the access door.
Figure 1-18 Remove Access Door
8. Remove microSD card from holder.
9. Press the access door down and ensure that it is properly seated.
10. Insert the replacement microSD card.
11. Replace the access door.
Figure 1-19 Replace Access Door
12. Insert the battery, bottom first, into the battery compartment in the back of the TC75.
13. Press the battery down until the battery release latch snaps into place.
14. Replace the hand strap, if required.
15. Press and hold the Power button to turn on the TC75.
Resetting the TC75
There are four reset functions:
• Soft reset
• Hard reset
• Enterprise reset
• Factory reset.
Performing a Soft Reset
Perform a soft reset if applications stop responding.
1. Press and hold the Power button until the menu appears.
2. Touch Reset.
3. The device reboots.
Performing a Hard Reset
CAUTION Performing a hard reset with a SD card installed in the TC75 may cause damage or data corruption to
the SD card.
Getting Started 1 - 11
Perform a hard reset if the TC75 stops responding.
1. Simultaneously press the Power, Scan and Volume Up buttons for at least four seconds.
2. When the screen turns off, release the buttons.
3. The TC75 reboots.
Performing an Enterprise Reset
An Enterprise Reset erases all data in the /cache and /data partitions and clears all device settings, except those
in the
/enterprise partition.
Before performing an Enterprise Reset, copy all applications and the key remap configuration file that you want to
persist after the reset into the
1. Download the Enterprise Reset file from the Support Central web site.
2. Copy the Enterprise Reset zip file to the root of the microSD card or the root of the Internal Storage. See
Chapter 3, USB Communication.
3. Press and hold the Power button until the menu appears.
4. Touch Reset.
5. Touch OK. The device resets.
6. Press and hold the PTT button until the device vibrates. The System Recovery screen appears.
/enterprise/usr/persist folder.
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Figure 1-20 System Recovery Screen
7. Press the Up and Down Volume buttons to navigate to the apply update from sdcard or apply from Internal
SD card option.
8. Press the PTT button.
9. Press the Up and Down Volume buttons to navigate to the Enterprise Reset zip file.
10. Press the PTT button. The Enterprise Reset occurs and then the device resets.
Performing a Factory Reset
A Factory Reset erases all data in the /cache, /data and /enterprise partitions in internal storage and clears
all device settings. A Factory Reset returns the device to the last installed operating system image. To revert to a
previous operating system version, re-install that operating system image. See System Update on page 7-7 for
more information.
1. Download the Factory Reset file from the Support Central web site.
2. Copy the Factory Reset zip file to the root of the microSD card or the root of Internal Storage. See Chapter 3,
USB Communication.
3. Press and hold the Power button until the menu appears.
4. Touch Reset.
5. Touch OK. The device resets.
6. Press and hold the PTT button until the device vibrates. The System Recovery screen appears.
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