TC72/TC77
Touch Computer
User Guide
for Android ™ 10
MN-004055-04EN
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in
many jurisdictions worldwide. Google, Android, Google Play and other marks are trademarks of Google
LLC. All other trademarks are the property of their respective owners.
© 2022 Zebra Technologies Corporation and/or its affiliates. All rights reserved.
For further information regarding legal and proprietary statements, go to:
COPYRIGHTS:www.zebra.com/copyright
WARRANTY:www.zebra.com/warranty
END USER LICENSE AGREEMENT: www.zebra.com/eula
Terms of Use
Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and
maintaining the equipment described herein. Such proprietary information may not be used, reproduced,
or disclosed to any other parties for any other purpose without the express, written permission of Zebra
Technologies.
Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever
(including, without limitation, consequential damages including loss of business profits, business
interruption, or loss of business information) arising out of the use of, the results of use of, or inability to
use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
Revision History
Changes to the original guide are listed below:
Change Date Description
-01 Rev A 9/2020 Initial release.
-02 Rev A 11/2020 Add WWAN information and best practices for hot environments.
-03 Rev A 11/2021 Fix description of GMS Restricted Mode
-04 Rev A 2/2022 Added SE4770 Decode Distances
2
Table of Contents
About This Guide.............................................................................................................................. 13
Configurations................................................................................................................ 13
Notational Conventions.................................................................................................. 13
Icon Conventions ........................................................................................................... 14
Service Information ........................................................................................................ 14
Determining Software Versions...................................................................................... 14
Determining the Serial Number...................................................................................... 15
Getting Started.................................................................................................................................. 16
Introduction .................................................................................................................... 16
Unpacking ...................................................................................................................... 16
Features......................................................................................................................... 17
Setting Up the Device .................................................................................................... 19
Removing the SIM Lock Access Cover .................................................................. 20
Installing the SIM Card ........................................................................................... 20
Installing the SAM Card.......................................................................................... 22
Installing a microSD Card....................................................................................... 23
Installing the Hand Strap and Battery..................................................................... 26
Installing the Battery ............................................................................................... 27
Charging the Battery............................................................................................... 28
Charging Indicators ................................................................................................ 28
Zebra Visibility Services................................................................................................. 29
Replacing the Battery..................................................................................................... 29
Replacing the SIM or SAM Card.................................................................................... 31
Replacing the microSD Card.......................................................................................... 33
Data Capture ..................................................................................................................................... 36
Introduction .................................................................................................................... 36
Integrated Imager........................................................................................................... 36
Operational Modes ................................................................................................. 36
3
Digital Camera........................................................................................................ 37
RS507/RS507X Hands-Free Imager.............................................................................. 37
RS6000 Bluetooth Ring Scanner ................................................................................... 37
DS3678 Digital Scanner................................................................................................. 38
Scanning Considerations ............................................................................................... 38
Scanning with Internal Imager........................................................................................ 38
Scanning with Integrated Camera.................................................................................. 40
Scanning with RS507/RS507X Hands-Free Imager ...................................................... 40
Scanning with RS6000 Bluetooth Ring Scanner............................................................ 42
Scanning with the DS3608 USB Scanner or DS3678 Bluetooth Scanner ..................... 43
Pairing the RS507/RS507X/RS6000 Hands-Free Imager ............................................. 44
Pairing Using Near Field Communication............................................................... 44
Pairing in HID Mode Using Near Field Communication.......................................... 45
Pairing Using Simple Serial Interface (SSI)............................................................ 45
Pairing Using Bluetooth Human Interface Device .................................................. 46
Pairing a Bluetooth Scanner .......................................................................................... 47
Pairing Using Bluetooth Human Interface Device .................................................. 47
DataWedge .................................................................................................................... 48
Enabling DataWedge.............................................................................................. 48
Disabling DataWedge............................................................................................. 48
Supported Decoders............................................................................................... 48
....................................................................................................................................... 50
Using the Device............................................................................................................................... 51
Home Screen ................................................................................................................. 51
Setting Home Screen Rotation ............................................................................... 52
Status Bar............................................................................................................... 52
Notification Icons.............................................................................................. 52
Status Icons ..................................................................................................... 54
Managing Notifications ........................................................................................... 55
Opening the Quick Access Panel ........................................................................... 56
Quick Access Panel Icons................................................................................ 56
Editing Icons on the Quick Settings Bar ................................................................. 57
Battery Management...................................................................................................... 57
Checking Battery Status ......................................................................................... 57
Monitoring Battery Usage ....................................................................................... 58
Low Battery Notification.......................................................................................... 58
Interactive Sensor Technology....................................................................................... 58
Waking the Device ......................................................................................................... 58
USB Communication...................................................................................................... 59
Transferring Files.................................................................................................... 59
4
Transferring Photos ................................................................................................ 59
Disconnect from the Host Computer ...................................................................... 60
Settings.............................................................................................................................................. 61
Accessing Settings......................................................................................................... 61
Display Settings ............................................................................................................. 61
Setting the Screen Brightness Manually................................................................. 61
Setting the Screen Brightness Automatically.......................................................... 61
Setting Night Light .................................................................................................. 61
Setting Screen Rotation.......................................................................................... 62
Setting Screen Timeout .......................................................................................... 62
Lock Screen Display............................................................................................... 62
Setting Touch Key Light ......................................................................................... 63
Setting Font Size .................................................................................................... 63
Notification LED Brightness Level .......................................................................... 63
Touch Panel Mode ................................................................................................. 64
Setting the Date and Time ............................................................................................. 64
General Sound Setting................................................................................................... 65
Sound Options........................................................................................................ 65
Setting Wake-Up Sources.............................................................................................. 66
Remapping a Button ...................................................................................................... 66
Keyboards...................................................................................................................... 66
Keyboard Configuration.......................................................................................... 67
Enabling Keyboards ......................................................................................... 67
Switching Between Keyboards......................................................................... 67
Using the Android and Gboard Keyboards............................................................. 67
Edit Text ........................................................................................................... 67
Entering Numbers, Symbols, and Special Characters ..................................... 67
Using the Enterprise Keyboard............................................................................... 67
Numeric Tab..................................................................................................... 68
Alpha Tab......................................................................................................... 68
Additional Character Tab ................................................................................. 68
Scan Tab.......................................................................................................... 68
Language Usage............................................................................................................ 68
Changing the Language Setting ............................................................................. 68
Adding Words to the Dictionary .............................................................................. 68
Notifications.................................................................................................................... 69
Setting App Notifications ........................................................................................ 69
Viewing Notification Settings for All Apps ........................................................ 69
Controlling Lock Screen Notifications .............................................................. 69
Blink Light......................................................................................................... 70
5
Applications ...................................................................................................................................... 71
Accessing Apps.............................................................................................................. 74
Switching Between Recent Apps............................................................................ 74
Battery Manager............................................................................................................. 74
Opening Battery Manager ...................................................................................... 74
Battery Manager Information Tab........................................................................... 75
Battery Manager Swap Tab.................................................................................... 76
Camera ......................................................................................................................... 77
Taking Photos......................................................................................................... 77
Taking a Panoramic Photo ..................................................................................... 78
Recording Videos ................................................................................................... 78
Photo Settings ........................................................................................................ 79
Rear Camera Photo Settings ........................................................................... 79
Front Camera Photo Settings........................................................................... 80
Video Settings ........................................................................................................ 81
Rear Camera Video Settings ........................................................................... 81
Front Camera Video Settings........................................................................... 82
DataWedge Demonstration............................................................................................ 82
Scanner Selection .................................................................................................. 83
PTT Express Voice Client ............................................................................................. 84
PTT Express User Interface ................................................................................... 84
PTT Audible Indicators ........................................................................................... 85
PTT Notification Icons ............................................................................................ 85
Enabling PTT Communication................................................................................ 85
Selecting a Talk Group ........................................................................................... 86
PTT Communication............................................................................................... 86
Creating a Group Call ...................................................................................... 86
Responding with a Private Response .............................................................. 86
Disabling PTT Communication ............................................................................... 87
RxLogger....................................................................................................................... 88
RxLogger Configuration.......................................................................................... 88
Configuration File ................................................................................................... 88
Enabling Logging.................................................................................................... 88
Disabling Logging ................................................................................................... 88
Extracting Log Files ................................................................................................ 88
Backing Up ............................................................................................................. 88
RxLogger Utility ...................................................................................................... 89
Initiating the Main Chat Head........................................................................... 89
Removing the Main Chat Head ........................................................................ 89
Viewing Logs.................................................................................................... 89
Removing a Sub Chat Head Icon..................................................................... 89
Backing Up In Overlay View............................................................................. 89
Sound Recorder............................................................................................................. 89
6
Wireless............................................................................................................................................... 1
Wireless Local Area Networks ......................................................................................... 1
Connecting to a Wi-Fi Network................................................................................. 2
Removing a Wi-Fi Network....................................................................................... 2
WLAN Configuration ........................................................................................................ 2
Configuring a Secure Wi-Fi Network ........................................................................ 2
Manually Adding a Wi-Fi Network ............................................................................ 3
Configuring for a Proxy Server ................................................................................. 5
Configuring the Device to Use a Static IP Address .................................................. 5
Wi-Fi Preferences..................................................................................................... 6
Additional Wi-Fi Settings .......................................................................................... 6
Wi-Fi Direct............................................................................................................... 7
Wireless Wide Area Networks.......................................................................................... 7
Sharing the Mobile Data Connection........................................................................ 7
Enabling USB Tethering..................................................................................... 7
Enabling Bluetooth Tethering............................................................................. 8
Enabling Wi-Fi Hotspot ...................................................................................... 8
Configuring the Wi-Fi Hotspot ............................................................................ 8
Data Usage............................................................................................................... 9
Setting Data Usage Warning.............................................................................. 9
Setting Data Limit............................................................................................... 9
Cellular Network Settings ....................................................................................... 10
Data When Roaming........................................................................................ 10
Setting Preferred Network Type....................................................................... 10
Using Search for MicroCell .............................................................................. 10
Configuring the Access Point Name ................................................................ 10
Locking the SIM Card....................................................................................... 11
Default SIM Slot Configuration......................................................................... 11
Dual SIM Dual Standby.................................................................................... 11
Bluetooth........................................................................................................................ 12
Adaptive Frequency Hopping ................................................................................. 12
Security................................................................................................................... 12
Bluetooth Profiles ................................................................................................... 13
Bluetooth Power States .......................................................................................... 14
Bluetooth Radio Power........................................................................................... 14
Enabling Bluetooth ........................................................................................... 14
Disabling Bluetooth .......................................................................................... 14
Discovering Bluetooth Device(s) ............................................................................ 14
Changing the Bluetooth Name ............................................................................... 15
Connecting to a Bluetooth Device .......................................................................... 15
Selecting Profiles on the Bluetooth Device............................................................. 15
Unpairing a Bluetooth Device ................................................................................. 15
Cast................................................................................................................................ 16
7
Near Field Communications........................................................................................... 16
Reading NFC Cards ............................................................................................... 16
Sharing Information Using NFC.............................................................................. 17
Enterprise NFC Settings......................................................................................... 18
....................................................................................................................................... 18
Calls ................................................................................................................................................... 19
Emergency Calling......................................................................................................... 19
Audio Modes .................................................................................................................. 19
Bluetooth Headset.......................................................................................................... 19
Wired Headset ............................................................................................................... 19
Adjusting Audio Volume................................................................................................. 20
Making a Call Using the Dialer....................................................................................... 20
Accessing Dialing Options...................................................................................... 21
Making a Call Using Contacts........................................................................................ 21
Using the Dialer ...................................................................................................... 21
Using the Contacts App.......................................................................................... 21
Making a Call Using Call History.................................................................................... 21
Using the Call History List ...................................................................................... 21
Making a Conference Call on GSM................................................................................ 22
Making a Call Using a Bluetooth Headset...................................................................... 22
Answering Calls ............................................................................................................. 23
Call Settings................................................................................................................... 23
Accessories....................................................................................................................................... 25
Battery Charging ............................................................................................................ 28
Main Battery Charging............................................................................................ 28
Spare Battery Charging .......................................................................................... 28
Charging Temperature ........................................................................................... 29
2-Slot Charge Only Cradle............................................................................................. 29
2-Slot Charge Only Cradle Setup ........................................................................... 30
Charging the Device with the 2-Slot Charge Only Cradle ...................................... 30
Charging the Spare Battery with the 2-Slot Charge Only Cradle ........................... 31
2-Slot USB-Ethernet Cradle.......................................................................................... 32
2-Slot USB-Ethernet Cradle Setup ......................................................................... 33
Charging the Device with the 2-Slot USB-Ethernet Cradle .................................... 33
Charging the Spare Battery with the 2-Slot USB-Ethernet Cradle ......................... 34
USB and Ethernet Communication......................................................................... 35
Ethernet LED Indicators ................................................................................... 35
Establishing Ethernet Connection .................................................................... 35
8
Ethernet Settings.............................................................................................. 36
Configuring Ethernet Proxy Settings ................................................................ 36
Configuring Ethernet Static IP Address............................................................ 36
5-Slot Charge Only Cradle............................................................................................ 38
5-Slot Charge Only Cradle Setup ........................................................................... 38
Charging the Device with the 5-Slot Charge Only Cradle ...................................... 39
Installing the Four Slot Battery Charger ................................................................. 40
Removing the Four Slot Battery Charger ............................................................... 43
4-Slot Charge Only Cradle with Battery Charger .......................................................... 45
4-Slot Charge Only Cradle with Battery Charger Setup ......................................... 46
Charging the Device with a 4-Slot Charge Only Cradle with Battery Charger........ 46
Charging the Batteries with a 4-Slot Charge Only Cradle with Battery Charger .... 47
5-Slot Ethernet Cradle................................................................................................... 49
5-Slot Ethernet Cradle Setup.................................................................................. 50
Daisy-chaining Ethernet Cradles ............................................................................ 50
Charging the Device with a 5-Slot Ethernet Cradle ................................................ 51
Installing the Four Slot Battery Charger ................................................................. 53
Removing the Four Slot Battery Charger ............................................................... 56
Ethernet Communication ........................................................................................ 57
Ethernet LED Indicators ................................................................................... 57
Establishing Ethernet Connection .................................................................... 57
Ethernet Settings.............................................................................................. 57
Configuring Ethernet Proxy Settings ................................................................ 58
Configuring Ethernet Static IP Address............................................................ 58
4-Slot Battery Charger ................................................................................................... 59
4-Slot Battery Charger Setup ................................................................................. 59
Charging Spare Batteries in the 4-Slot Battery Charger......................................... 59
3.5 mm Audio Adapter ................................................................................................... 60
Connecting a Headset to the 3.5 mm Audio Adapter ............................................. 61
Attaching the 3.5 mm Audio Adapter...................................................................... 62
Device with 3.5 mm Audio Adapter in Holster ........................................................ 62
Removing the 3.5 mm Audio Adapter..................................................................... 62
Snap-On USB Cable...................................................................................................... 63
Connecting the Snap-On USB Cable ..................................................................... 63
USB Communication with the Snap-On USB Cable............................................... 64
Charging the Device with the Snap-On USB Cable ............................................... 64
Disconnecting the Snap-On USB Cable from the Device....................................... 65
Charging Cable Cup....................................................................................................... 65
Charging the Device with the Charging Cable Cup ................................................ 66
Snap-On DEX Cable...................................................................................................... 67
Connecting the Snap-On DEX Cable ..................................................................... 67
DEX Communication .............................................................................................. 68
9
Disconnecting the Snap-On DEX Cable from the Device....................................... 68
Trigger Handle ............................................................................................................... 69
Installing the Attachment Plate to Trigger Handle .................................................. 69
Installing the Trigger Handle Plate ......................................................................... 70
Inserting the Device into the Trigger Handle .......................................................... 71
Removing the Device from the Trigger Handle ...................................................... 72
Vehicle Charging Cable Cup.......................................................................................... 74
Charging the Device with the Vehicle Charging Cable........................................... 75
Vehicle Cradle................................................................................................................ 76
Inserting the Device into the Vehicle Cradle........................................................... 77
Removing the Device from the Vehicle Cradle....................................................... 78
Charging the Device in the Vehicle Cradle............................................................. 79
TC7X Vehicle Communication Charging Cradle............................................................ 79
Inserting the Device into the TC7X Vehicle Communication Charging Cradle....... 79
Inserting the Device into the TC7X Vehicle Communication Charging Cradle....... 80
Charging the Device in the TC7X Vehicle Communication Charging Cradle ......... 80
USB IO Hub ................................................................................................................... 81
Connecting Cables to the USB IO Hub .................................................................. 81
Connecting External Cable to the USB IO Hub ...................................................... 82
Powering the Vehicle Cradle .................................................................................. 83
Audio Headset Connection..................................................................................... 83
Replacing the Hand Strap.............................................................................................. 84
Application Deployment................................................................................................................... 88
Security .......................................................................................................................... 88
Secure Certificates......................................................................................................... 88
Installing a Secure Certificate ........................................................................................ 88
Configuring Credential Storage Settings ................................................................ 89
Development Tools ........................................................................................................ 89
Android Application Development .......................................................................... 89
Development Workstation ................................................................................ 89
Enabling Developer Options ............................................................................ 89
EMDK for Android................................................................................................... 90
StageNow ............................................................................................................... 90
GMS Restricted.............................................................................................................. 90
ADB USB Setup............................................................................................................. 90
Enabling USB Debugging....................................................................................... 90
Application Installation ................................................................................................... 91
Installing Applications Using the USB Connection ................................................. 91
Installing Applications Using the Android Debug Bridge ........................................ 92
Installing Applications Using a microSD Card ........................................................ 92
10
Uninstalling an Application ..................................................................................... 93
Performing a System Update......................................................................................... 94
Downloading the System Update Package ............................................................ 94
Performing a System Update Using microSD Card................................................ 94
Performing a System Update Using ADB............................................................... 94
Verifying System Update Installation...................................................................... 95
Enterprise Reset ............................................................................................................ 95
Performing an Enterprise Reset From Device Settings.......................................... 95
Downloading the Enterprise Reset Package .......................................................... 96
Performing an Enterprise Reset Using microSD Card ........................................... 96
Performing an Enterprise Reset Using ADB........................................................... 96
Performing a Factory Reset ........................................................................................... 97
Downloading the Factory Reset Package .............................................................. 97
Performing a Factory Reset Using microSD Card.................................................. 97
Performing a Factory Reset Using ADB ................................................................. 98
Storage........................................................................................................................... 99
Random Access Memory ....................................................................................... 99
Viewing Memory............................................................................................... 99
Internal Storage ...................................................................................................... 99
Viewing Internal Storage .................................................................................. 99
External Storage..................................................................................................... 99
Viewing External Storage............................................................................... 100
Formatting a microSD Card ........................................................................... 100
Formatting a microSD Card as Internal Memory............................................ 100
Enterprise Folder .................................................................................................. 100
Managing Apps ............................................................................................................ 100
App Details ........................................................................................................... 101
Managing Downloads................................................................................................... 101
Maintenance and Troubleshooting ............................................................................................... 102
Maintaining the Device................................................................................................. 102
Battery Safety Guidelines............................................................................................. 102
Cleaning Instructions.................................................................................................... 103
Approved Cleanser Active Ingredients ................................................................. 103
Harmful Ingredients .............................................................................................. 104
Device Cleaning Instructions ................................................................................ 104
Special Cleaning Notes ........................................................................................ 104
Cleaning Materials Required ................................................................................ 104
Cleaning Frequency ............................................................................................. 105
Cleaning the Device..................................................................................................... 105
Housing .......................................................................................................... 105
Display ........................................................................................................... 105
11
Camera and Exit Window............................................................................... 105
Cleaning Battery Connectors................................................................................ 105
Cleaning Cradle Connectors ................................................................................ 105
Troubleshooting ........................................................................................................... 106
Performing a Soft Reset ....................................................................................... 106
Performing a Hard Reset...................................................................................... 106
TC72/TC77 ........................................................................................................... 106
2-Slot Charge Only Cradle ................................................................................... 109
2-Slot USB/Ethernet Cradle.................................................................................. 110
5-Slot Charge Only Cradle ................................................................................... 111
5-Slot Ethernet Cradle .......................................................................................... 112
4-Slot Battery Charger.......................................................................................... 112
Technical Specifications................................................................................................................ 114
Data Capture Supported Symbologies......................................................................... 114
SE4750-SR Decode Distances.................................................................................... 114
SE4770 Decode Distances .......................................................................................... 115
I/O Connector Pin-Outs............................................................................................... 116
2-Slot Charge Only Cradle Technical Specifications ................................................... 116
2-Slot USB/Ethernet Cradle Technical Specifications.................................................. 117
5-Slot Charge Only Cradle Technical Specifications ................................................... 117
5-Slot Ethernet Cradle Technical Specifications.......................................................... 118
4-Slot Battery Charger Technical Specifications.......................................................... 118
Charge Only Vehicle Cradle Technical Specifications................................................. 119
Trigger Handle Technical Specifications...................................................................... 119
Charging Cable Cup Technical Specifications............................................................. 119
Snap-On USB Cable Technical Specifications ............................................................ 120
DEX Cable Technical Specifications............................................................................ 120
Index ................................................................................................................................................ 121
12
About This Guide
Configurations
This guide covers the following configurations:
Configuratio
n
TC720L WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v
w
WPAN: Bluetooth
v5.0 Low Energy
TC77HL WWAN:
HSPA+/LTE/CDMA
WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v
w
WPAN: Bluetooth
v5.0 Low Energy
Notational Conventions
Notational conventions are used to highlight important information.
• Bold text is used to highlight the following:
• Dialog box, window and screen names
Radios Display Memory
4.7” High
3
Definition
/
(1280 x 720)
LCD
4.7” High
Definition
(1280 x 720)
LCD
3
/
4 GB
RAM/32 GB
Flash
4 GB
RAM/32 GB
Flash
Data
Capture
Options
2D imager,
camera and
integrated
NFC
2D imager,
camera and
integrated
NFC
Operating
System
Android 10
Android 10
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen
• Key names on a keypad
• Button names on a screen.
• Bullets (•) indicate:
• Action items
13
• Lists of alternatives
• Lists of required steps that are not necessarily sequential.
• Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists.
Icon Conventions
The following icons are used throughout the document. The icons and their associated meanings are
described below.
NOTE: The text here indicates information that is supplemental for the user to know and that is not
required to complete a task.
IMPORTANT: The text here indicates information that is important for the user to know.
CAUTION: If the precaution is not heeded, the user could receive minor or moderate injury.
WARNING: If danger is not avoided, the user CAN be seriously injured or killed.
About This Guide
DANGER: If danger is not avoided, the user WILL be seriously injured or killed.
Service Information
If you have a problem with your equipment, contact Customer Support for your region. Contact information
is available at: zebra.com/support
When contacting support, please have the following information available:
• Serial number of the unit (found on manufacturing label)
• Model number or product name (found on manufacturing label)
• Software type and version number
• IMEI number
Customer Support responds to calls by email or telephone within the time limits set forth in support
agreements.
If the problem cannot be solved by Customer Support, the user may need to return the equipment for
servicing and will be given specific directions. We are not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void
the warranty. Remove the SIM card and/or microSD card from the device before shipping for service.
If the device was purchased from a business partner, contact that business partner for support.
.
Determining Software Versions
Before contacting Customer Support, determine the current software version on your device.
1. Swipe down from the Status bar with two fingers to open the Quick Access panel, and then touch .
2. Touch About phone.
14
About This Guide
Scroll to view the following information:
3.
• Battery information
• SW components
• Legal information
• Model & hardware
• Android version
• Android security patch level
• Baseband version
• Kernel version
• Build number
To determine the device IMEI information (WWAN only), touch About phone > IMEI.
• IMEI - Displays the IMEI number for the device.
• IMEI SV - Displays the IMEI SV number for the device.
Determining the Serial Number
Before contacting Customer Support, determine the serial number of your device.
Touch About phone > Model & hardware > Serial number.
15
Getting Started
Introduction
This chapter provides information to get the device up and running for the first time.
Unpacking
1. Carefully remove all protective material from the device and save the shipping container for later
storage and shipping.
2. Verify that the following are included:
• Touch computer
• 4,620 mAh PowerPercision+ Lithium-ion battery
• Hand strap
• Regulatory Guide.
3. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Global
Customer Support center immediately.
4. Prior to using the device for the first time, remove the protective shipping film that covers the scan
window, display, and camera window.
16
Features
Figure 1 Front View
15
16
17
18
14
Getting Started
12
13
11
1
2
3
4
5
6
10
9
8
7
Table 1 Front View Features
Number Item Function
1 Touch
Displays all information needed to operate the device.
Screen
2 Scan Button Initiates data capture (programmable).
3 PTT Button Initiates push-to-talk communications (programmable).
4 Back Button Displays the previous screen.
5 Home Button Displays the Home screen with a single press.
On device with GMS, opens the Google Now screen when held for a short
period of time.
6 Microphone Use for communications in Handset mode.
7 Charging
Provides power to the device from cables and cradles.
Contacts
8 Speaker Provides audio output for video and music playback. Provides audio in
speakerphone mode.
9 Search
Opens the Recent App screen.
Button
10 Menu Button Opens a menu with items that affect the current screen or app.
11 Light Sensor Determines ambient light for controlling display backlight intensity.
12 Proximity
Determines proximity for turning off display when in handset mode.
Sensor
17
Getting Started
Table 1 Front View Features (Continued)
Number Item Function
13 Power Button Turns the display on and off. Press and hold to reset the device, power off or
swap battery.
14 Microphone Use for communications in Speakerphone mode.
15 Receiver Use for audio playback in Handset mode.
16 Charging/Not
ification LED
17 Data Capture
LED
18 Front Facing
Camera
Figure 2 Rear View
Indicates battery charging status while charging and app generated
notifications.
Indicates data capture status.
Use to take photos and videos (optional).
27
26
25
19
30
20
29
28
24
21
22
22
24
23
Table 2 Back View Features
Number Item Function
19 Interface
Connector
Provides USB host and client communications, audio and device charging
via cables and accessories.
20 Exit Window Provides data capture using the imager.
21 Microphone Use during video recording and for noise cancellation.
22 Scan Button Initiates data capture (programmable).
23 Volume
Increase and decrease audio volume (programmable).
Up/Down
Button
24 Battery
Press to remove the battery.
Release
Latches
25 Elastic
Use to hold optional stylus.
Sleeve
26 Battery Provides power to the device.
18
Table 2 Back View Features (Continued)
Number Item Function
27 Hand strap Use to securely hold the device in your hand.
28 Hand strap
Mounting
Point
29 Camera Takes photos and videos.
30 Camera
Flash
Setting Up the Device
To start using the device for the first time:
1. Removing the SIM Lock Access Cover (TC77 with SIM Lock only).
2. Install a SIM card (TC77 only).
3. Install a SAM card.
Getting Started
Provides latching point for the hand strap.
Provides illumination for the camera.
4. Install a micro secure digital (SD) card (optional).
5. Install hand strap (optional).
6. Install the battery.
7. Charge the device.
8. Power on the device.
19
Getting Started
Removing the SIM Lock Access Cover
TC77 with SIM Lock only.
TC77 models with the SIM Lock feature include an access door that is secured using a Microstix 3ULR-0
screw. To remove the access cover, use a Microstix TD-54(3ULR-0) screwdriver to remove the screw from
the access panel.
Figure 3 Remove Secure Access Cover Screw
After re-installing the access cover, make sure to use a Microstix TD-54(3ULR-0) screwdriver to re-install
the screw.
Installing the SIM Card
TC77 only.
Only use a nano SIM card.
Follow proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD
precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly
grounded.
1. Lift the access door.
20
Getting Started
Figure 4 TC77 SIM Slot Locations
nano SIM
Slot 1 (default)
2. Slide the SIM card holder to the unlock position.
nano SIM
Slot 2
3. Lift the SIM card holder door.
21
Getting Started
Place the nano SIM card into the card holder with contacts facing down.
4.
5. Close the SIM card holder door and slide to the lock position.
6. Replace the access door.
7. Press the access door down and ensure that it is properly seated.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
Installing the SAM Card
CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the Secure Access
Module (SAM) card. Proper ESD precautions include, but not limited to, working on an ESD mat and
ensuring that the user is properly grounded.
NOTE: If using a micro SAM card, a third-party adapter is required.
22
Getting Started
1.
Lift the access door.
2. Insert a SAM card into the SAM slot with the cut edge toward the middle of the device and the contacts
facing down.
Mini SAM Slot
3. Ensure that the SAM card is seated properly.
4. Replace the access door.
5. Press the access door down and ensure that it is properly seated.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack.
Refer to the documentation provided with the card for more information, and follow the manufacturer’s
recommendations for use.
CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card.
Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the
operator is properly grounded.
1. Remove the hand strap, if installed.
2. If the device has a secure access door, use a Microstix 0 screwdriver to remove the 3ULR-0 screw.
23
Getting Started
Figure 5 Remove Secure Access Door Screw
3. Lift the access door.
4. Slide the microSD card holder to the Open position.
5. Lift the microSD card holder.
24
Getting Started
Insert the microSD card into the card holder door ensuring that the card slides into the holding tabs on
6.
each side of the door.
7. Close the microSD card holder door and slide the door to the Lock position.
8. Replace the access door.
9. Press the access door down and ensure that it is properly seated.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
25
Getting Started
If the device has a secure access door, use a Microstix 0 screwdriver to install the 3ULR-0 screw.
10.
Installing the Hand Strap and Battery
NOTE: User modification of the device, particularly in the battery well, such as labels, asset tags,
engravings, stickers, etc., may compromise the intended performance of the device or accessories.
Performance levels such as sealing (Ingress Protection (IP)), impact performance (drop and tumble),
functionality, temperature resistance, etc. could be effected. DO NOT put any labels, asset tags,
engravings, stickers, etc. in the battery well.
NOTE: Installation of the hand strap is optional. Skip this section if not installing the hand strap.
1. Remove the hand strap filler from the hand strap slot. Store the hand strap filler in a safe place for
future replacement.
2. Insert the hand strap plate into the hand strap slot.
26
Getting Started
Insert the battery, bottom first, into the battery compartment in the back of the device.
3.
4. Press the battery down into the battery compartment until the battery release latches snap into place.
5. Place hand strap clip into hand strap mounting slot and pull down until it snaps into place.
Installing the Battery
NOTE: User modification of the device, particularly in the battery well, such as labels, asset tags,
engravings, stickers, etc., may compromise the intended performance of the device or accessories.
Performance levels such as sealing (Ingress Protection (IP)), impact performance (drop and tumble),
functionality, temperature resistance, etc. could be effected. DO NOT put any labels, asset tags,
engravings, stickers, etc. in the battery well.
27
Getting Started
Insert the battery, bottom first, into the battery compartment in the back of the device.
1.
2. Press the battery down into the battery compartment until the battery release latches snap into place.
Charging the Battery
Before using the device for the first time, charge the main battery until the green Charging/Notification light
emitting diode (LED) remains lit. To charge the device, use a cable or a cradle with the appropriate power
supply. For information about the accessories available for the device, see Accessories for more
information.
The 4,620 mAh battery fully charges in less than five hours at room temperature.
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The device or accessory always
performs battery charging in a safe and intelligent manner. At higher temperatures (approximately +37°C
(+98°F)) the device or accessory may, for small periods of time, alternately enable and disable battery
charging to keep the battery at acceptable temperatures. The device or accessory indicates when charging
is disabled due to abnormal temperatures via its LED.
To charge the main battery:
1. Connect the charging accessory to the appropriate power source.
2. Insert the device into a cradle or attach to a cable. The device turns on and begins charging. The
Charging/Notification LED blinks amber while charging, then turns solid green when fully charged.
Charging Indicators
Table 3 Charging/Notification LED Charging Indicators
State Indication
Off The device is not charging. The device is not inserted correctly in
the cradle or connected to a power source. Charger/cradle is not
powered.
Slow Blinking Amber (1 blink every
4 seconds)
Solid Green Charging complete.
The device is charging.
28
Table 3 Charging/Notification LED Charging Indicators (Continued)
State Indication
Fast Blinking Amber (2
blinks/second)
Slow Blinking Red (1 blink every 4
seconds)
Solid Red Charging complete but the battery is at end of useful life.
Fast Blinking Red (2 blinks/second) Charging error but the battery is at end of useful life.
Zebra Visibility Services
Getting Started
Charging error:
• Temperature is too low or too high.
• Charging has gone on too long without completion (typically
eight hours).
The device is charging but the battery is at end of useful life.
• Temperature is too low or too high.
• Charging has gone on too long without completion (typically
eight hours).
The device captures and provides device analytics to a system administrator. The first time the device
boots (or after a Factory reset), the Zebra Services agreement screen displays.
1. Leave Device Data enabled if you want the device to send analytics data.
2. Touch the Device Data switch to disable the device from sending analytics data.
3. Touch OK to confirm selection.
Replacing the Battery
NOTE: User modification of the device, particularly in the battery well, such as labels, asset tags,
engravings, stickers, etc., may compromise the intended performance of the device or accessories.
Performance levels such as sealing (Ingress Protection (IP)), impact performance (drop and tumble),
functionality, temperature resistance, etc. could be effected. DO NOT put any labels, asset tags,
engravings, stickers, etc. in the battery well.
CAUTION: Do not add or remove SIM, SAM or microSD card during battery replacement.
1. Remove any accessory attached to the device.
2. Press the Power button until the menu appears.
3. Touch Battery Swap.
4. Follow the on-screen instructions.
5. Wait for the LED to turn off.
6. If hand strap is attached, slide the hand strap clip up toward the top of the device and then lift.
29
7.
Press the two battery latches in.
Getting Started
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