COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to www.zebra.com/
copyright.
WARRANTY: For complete warranty information, go to www.zebra.com/warranty
END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula
Terms of Use
•Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and
maintaining the equipment described herein. Such proprietary information may not be used, reproduced,
or disclosed to any other parties for any other purpose without the express, written permission of Zebra
Technologies.
•Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
•Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
•Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever
(including, without limitation, consequential damages including loss of business profits, business
interruption, or loss of business information) arising out of the use of, the results of use of, or inability to
use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
.
.
Revision History
Changes to the original guide are listed below:
ChangeDateDescription
-01 Rev A10/2017Initial release.
-02 Rev. A1/2018Add TC75x information.
-03 Rev. A4/2018Update approved cleanser active ingredients.
2
ChangeDateDescription
-04 Rev A7/2018Added note in Maintenance and Troubleshooting. SmartMU section only applies to
LifeGuard 8 or earlier.
-05 Rev A11/2018Add step to Remapping a Button. If remapping Back, Home, Search, or Menu
button, perform a Soft Reset.
-06 Rev A8/2019Remove Imager as Camera from DataWedge chapter. Add note to battery
installation instructions warning against putting anything inside the battery well.
3
Table of Contents
Terms of Use .................................................................................................................................... 2
Revision History ................................................................................................................................ 2
Table of Contents................................................................................................................................... 4
HAN XIN .............................................................................................................................................................. 93
Interleaved 2 of 5 ................................................................................................................ 93
Matrix 2 of 5 ........................................................................................................................ 94
This guide provides information about using the TC70x and TC75x touch computers and accessories.
NOTE: Screens and windows pictured in this guide are samples and can differ from actual screens.
Documentation Set
The documentation set provides information for specific user needs, and includes:
•TC70x/TC75x Quick Start Guide - describes how to get the TC70x/TC75x up and running.
•TC70x/TC75x User Guide for Android Version 7.1.2 - describes how to use the TC70x and TC75x.
•TC70x/TC75x Integrator Guide for Android Version 7.1.2 - describes how to set up the TC70x and TC75x
and accessories.
Configurations
This guide covers the following configurations:
12
About This Guide
ConfigurationRadiosDisplayMemory
TC700KWLAN: 802.11
a/b/g/n/d/h/i/r
WPAN:
Bluetooth v4.0
Low Energy
TC75EKWWAN:
HSPA+/LTE/
CDMA
WLAN: 802.11
a/b/g/n/d/h/i/r
WPAN:
Bluetooth v4.0
Low Energy
TC75FKWWAN:
HSPA+/LTE
WLAN: 802.11
a/b/g/n/d/h/i/r
WPAN:
Bluetooth v4.0
Low Energy
4.7” High
Definition (1280
x 720) LCD
4.7” High
Definition (1280
x 720) LCD
4.7” High
Definition (1280
x 720) LCD
2 GB RAM/16
GB Flash
2 GB RAM/16
GB Flash (SLC
High Reliability
Flash)
2 GB RAM/16
GB Flash (SLC
High Reliability
Flash)
Data Capture
Options
2D imager,
camera, or
integrated NFC
2D imager,
camera, or
integrated NFC
2D imager,
camera and
integrated NFC
Operating
System
Android 7.1.2
Android 7.1.2
Android 7.1.2
TC75GKWWAN:
HSPA+/LTE
WLAN: 802.11
a/b/g/n/d/h/i/r
WPAN:
Bluetooth v4.0
Low Energy
Software Versions
To determine the current software versions touch > About phone.
•Model number- Displays the model number.
•Android version - Displays the operating system version.
•Kernel version - Displays the kernel version number.
•Build number - Displays the software build number.
To determine the device serial number touch > About phone > Status.
•Serial number - Displays the serial number.
4.7” High
Definition (1280
x 720) LCD
2 GB RAM/16
GB Flash (SLC
High Reliability
Flash)
2D imager,
camera and
integrated NFC
Android 7.1.2
13
Chapter Descriptions
Topics covered in this guide are as follows:
•Getting Started provides information on getting the TC70x/TC75x up and running for the first time.
•Accessories describes the available accessories and how to use them with the TC70x/TC75x.
•USB Communication describes how to connect the TC70x/TC75x to a host computer using USB.
•DataWedge describes how to use and configure the DataWedge application.
•Settings provides the settings for configuring the TC70x/TC75x.
•Application Deployment provides information for developing and managing applications.
•Maintenance and Troubleshooting includes instructions on cleaning and storing the TC70x/TC75x, and
provides troubleshooting solutions for potential problems during TC70x/TC75x operation.
•Technical Specifications provides the technical specifications for the TC70x/TC75x.
Notational Conventions
About This Guide
The following conventions are used in this document:
•Bold text is used to highlight the following:
•Dialog box, window and screen names
•Drop-down list and list box names
•Check box and radio button names
•Icons on a screen
•Key names on a keypad
•Button names on a screen.
•Bullets (•) indicate:
•Action items
•Lists of alternatives
•Lists of required steps that are not necessarily sequential.
•Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
Related Documents
•TC70x/TC75x Quick Start Guide for Android Version 6.0.1, p/n MN-002879-xx.
•TC70x Regulatory Guide, p/n MN-002960-xx.
•TC75x Regulatory Guide, p/n MN-002880-xx.
•TC70x/TC75x User Guide for Android Version 7.1.2, p/n MN-002881-xx.
For the latest version of this guide and all guides, go to: www.zebra.com/support
14
Service Information
If you have a problem with the equipment, contact Customer Support in the region. Contact information is available
at: http://www.zebra.com/support
When contacting support, please have the following information available:
•Serial number of the unit (found on manufacturing label)
•Model number or product name (found on manufacturing label)
•Software type and version number
•IMEI number
About This Guide
.
Customer Support responds to calls by email or telephone within the time limits set forth in support agreements.
If the problem cannot be solved by Customer Support, the user may need to return the equipment for servicing and
will be given specific directions. We are not responsible for any damages incurred during shipment if the approved
shipping container is not used. Shipping the units improperly can possibly void the warranty. Remove the SIM card
and/or microSD card from the device before shipping for service.
If the device was purchased from a business partner, contact that business partner for support.
Provide Documentation Feedback
If you have comments, questions, or suggestions about this guide, send an email to EVM-Techdocs@zebra.com.
15
Getting Started
Introduction
This chapter provides information for getting the device up and running for the first time.
Setup
Perform this procedure to start using the TC70x/TC75x for the first time.
•Install a SIM card (TC75x only).
•Install a SAM card.
•Install a micro secure digital (SD) card (optional).
•Install hand strap (optional).
•Install the battery.
•Charge the TC70x/TC75x.
•Power on the TC70x/TC75x.
Installing the SIM Card
NOTE: TC75x only.
CAUTION:For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD
precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly
grounded.
NOTE: The TC75x may contain one mini SIM slot and two nano SIM slots. If using a micro SIM card, a third-party
SIM adapter is required. By default, use a nano SIM card in slot 1.
1.Remove access cover.
16
Getting Started
nano SIM Slot 2
nano SIM Slot 1
(default)
mini SIM/SAM
Slot
Figure 1 TC75x SIM Slot Locations
2.Insert a SIM card into the SIM slot with the cut edge toward the middle of the device and the contacts facing
down.
Figure 2 nano SIM Card Installation
Figure 3 Mini SIM Card Installation
3.Ensure that the SIM card is seated properly.
Installing the SAM Card
CAUTION:For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD
NOTE: The TC70x/TC75x contains one slot for a mini SAM card. If using a micro SAM card, a third-party
adapter is required. On the TC75x, when using a SAM card, only a nano SIM card can be used.
precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly
grounded.
17
Getting Started
Mini SAM Slot
1.Remove access cover.
2.Insert a SAM card into the SAM slot with the cut edge toward the middle of the device and the contacts facing
down.
Figure 4 SAM Card Installation
3.Ensure that the SAM card is seated properly.
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack. Refer to
the documentation provided with the card for more information, and follow the manufacturer’s recommendations for
use.
CAUTION:For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD
precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly
grounded.
1.Remove the hand strap, if installed.
2.Lift the access door.
Figure 5 Lift Access Door
3.Insert the microSD card into the card holder door ensuring that the card slides into the holding tabs on each
side of the door.
18
Getting Started
Figure 6 Insert microSD Card in Holder
4.Re-install the access door.
Installing the Hand Strap and Battery
NOTE: User modification of the device, particularly in the battery well, such as labels, asset tags, engravings,
stickers, etc., may compromise the intended performance of the device or accessories. Performance levels such as
sealing (Ingress Protection (IP)), impact performance (drop and tumble), functionality, temperature resistance, etc.
could be effected. DO NOT put any labels, asset tags, engravings, stickers, etc. in the battery well.
To install the hand strap and battery:
NOTE: Installation of the hand strap is optional. Skip this section if not installing the hand strap.
1.Remove the hand strap filler from the hand strap slot. Store the hand strap filler in a safe place for future
replacement.
Figure 7 Remove Filler
2.Insert the hand strap plate into the hand strap slot.
19
Getting Started
Figure 8 Insert Hand Strap
3.Insert the battery, bottom first, into the battery compartment in the back of the TC70x/TC75x.
Figure 9 Insert Bottom of Battery into Battery Compartment
4.Press the battery down into the battery compartment until the battery release latches snap into place.
Figure 10 Press Down on Battery
5.Place hand strap clip into hand strap mounting slot and pull down until it snaps into place.
20
Figure 11 Secure Hand Strap Clip
Installing the Battery
NOTE: User modification of the device, particularly in the battery well, such as labels, asset tags, engravings,
stickers, etc., may compromise the intended performance of the device or accessories. Performance levels such as
sealing (Ingress Protection (IP)), impact performance (drop and tumble), functionality, temperature resistance, etc.
could be effected. DO NOT put any labels, asset tags, engravings, stickers, etc. in the battery well.
To install the battery:
1.Insert the battery, bottom first, into the battery compartment in the back of the TC70x/TC75x.
Getting Started
Figure 12 Insert Bottom of Battery into Battery Compartment
2.Press the battery down into the battery compartment until the battery release latches snap into place.
Figure 13 Press Down on Battery
Charging the Battery
Before using the TC70x/TC75x for the first time, charge the main battery until the green Charging/Notification light
emitting diode (LED) remains lit. To charge the TC70x/TC75x, use a cable or a cradle with the appropriate power
supply. For information about the accessories available for the TC70x/TC75x, see Accessories for more
information.
•Snap-On USB Cable
•Charging Cable Cup
21
Getting Started
•2-Slot Charge Only Cradle
•2-Slot USB/Ethernet Cradle
•5-Slot Charge Only Cradle
•5-Slot Ethernet Cradle
•Charge Only Vehicle Cradle
•Auto Charging Cable Cup.
•Serial Cable Cup
The 4,620 mAh battery fully charges in less than five hours at room temperature.
Charge batteries in temperatures from 0 °C to 40 °C (32 °F to 104 °F). The TC70x/TC75x or accessory always
performs battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37 °C (+98
°F)) the TC70x/TC75x or accessory may for small periods of time alternately enable and disable battery charging
to keep the battery at acceptable temperatures. The TC70x/TC75x or accessory indicates when charging is
disabled due to abnormal temperatures via its LED.
1.To charge the main battery, connect the charging accessory to the appropriate power source.
2.Insert the TC70x/TC75x into a cradle or attach to a cable. The TC70x/TC75x turns on and begins charging.
The Charging/Notification LED blinks amber while charging, then turns solid green when fully charged.
Charging Indicators
Table 1 Charging/Notification LED Charging Indicators
StateIndication
OffThe device is not charging. The device is not inserted correctly in the cradle or
connected to a power source. Charger/cradle is not powered.
Slow Blinking Amber (1 blink
every 4 seconds)
Solid GreenCharging complete.
Fast Blinking Amber (2
blinks/second)
Slow Blinking Red (1 blink
every 4 seconds)
Solid RedCharging complete but the battery is at end of useful life.
Fast Blinking Red (2
blinks/second)
The device is charging.
Charging error, e.g.:
•Temperature is too low or too high.
•Charging has gone on too long without completion (typically eight
hours).
Thedevice is charging but the battery is at end of useful life.
Charging error but the battery is at end of useful life., e.g.:
•Temperature is too low or too high.
•Charging has gone on too long without completion (typically eight
hours).
22
Replacing the Battery
NOTE: User modification of the device, particularly in the battery well, such as labels, asset tags, engravings,
stickers, etc., may compromise the intended performance of the device or accessories. Performance levels such as
sealing (Ingress Protection (IP)), impact performance (drop and tumble), functionality, temperature resistance, etc.
could be effected. DO NOT put any labels, asset tags, engravings, stickers, etc. in the battery well.
CAUTION:Do not add or remove SIM, SAM or microSD card during battery replacement.
1.Remove any accessory attached to the device.
2.For devices with the Battery Swap mode feature:
a.Press the Power button until the menu appears.
b.Touch Battery Swap.
c.Follow the on-screen instructions.
d.Wait for the LED to turn off.
3.For devices without Battery Swap mode feature:
a.Press the Power button until the menu appears.
b.Touch Power off.
c.Touch OK.
4.If hand strap is attached, slide the hand strap clip up toward the top of the TC70x/TC75x and then lift.
Getting Started
Figure 14 Remove Hand Strap Clip
5.Press the two battery latches in.
23
Figure 15 Press Battery Latches
Getting Started
6.Lift the battery from the TC70x/TC75x.
Figure 16 Lift the Battery
CAUTION:Replace the battery within two minutes. After two minutes the device reboots and data may be lost.
24
Getting Started
7.Insert the replacement battery, bottom first, into the battery compartment in the back of the TC70x/TC75x.
8.Press the battery down until the battery release latch snaps into place.
9.Replace the hand strap, if required.
10. Press and hold the Power button to turn on the TC70x/TC75x.
Replacing the SIM or SAM Card
NOTE: SIM replacement applies to TC75x only.
To replace the SIM or SAM card:
1.Press and hold the Power button until the menu appears.
2.Touch Power off.
3.Touch OK.
4.If hand strap is attached, slide the hand strap clip up toward the top of the TC70x/TC75x and then lift.
Figure 17 Remove Hand Strap Clip
5.Press the two battery latches in.
6.Lift the battery from the TC70x/TC75x.
7.Lift the access door.
Figure 18 Remove Access Door
8.Remove card from holder.
25
Figure 19 Remove Mini SIM/SAM Card
Figure 20 Remove Nano SIM Card
Getting Started
9.Insert the replacement card.
Figure 21 Insert Mini SIM/SAM Card
Figure 22 Insert Nano SIM Card
10. Replace the access door.
26
Getting Started
Figure 23 Replace Access Door
11. Press the access door down and ensure that it is properly seated.
12. Insert the battery, bottom first, into the battery compartment in the back of the TC70x/TC75x.
13. Press the battery down until the battery release latch snaps into place.
14. Replace the hand strap, if required.
15. Press and hold the Power button to turn on the TC70x/TC75x.
Replacing the microSD Card
To replace the microSD card:
1.Press the Power button until the menu appears.
2.Touch Power off.
3.Touch OK.
4.If hand strap is attached, slide the hand strap clip up toward the top of the TC70x/TC75x and then lift.
Figure 24 Remove Hand Strap Clip
5.Press the two battery latches in.
6.Lift the battery from the TC70x/TC75x.
7.Lift the access door.
27
Getting Started
Figure 25 Remove Access Door
8.Remove microSD card from holder.
9.Press the access door down and ensure that it is properly seated.
10. Insert the replacement microSD card.
11. Replace the access door.
Figure 26 Replace Access Door
12. Insert the battery, bottom first, into the battery compartment in the back of the TC70x/TC75x.
13. Press the battery down until the battery release latch snaps into place.
14. Replace the hand strap, if required.
15. Press and hold the Power button to turn on the TC70x/TC75x.
Resetting the Device
There are four reset functions:
•Soft reset
•Hard reset
•Enterprise reset. See Performing an Enterprise Reset on page 169.
•Factory reset. See Performing a Factory Reset on page 171.
Performing a Soft Reset
Perform a soft reset if applications stop responding.
1.Press and hold the Power button until the menu appears.
2.Touch Reset.
3.The device reboots.
28
Getting Started
Performing a Hard Reset
CAUTION:Performing a hard reset with a SD card installed in the TC70x/TC75x may cause damage or data
corruption to the SD card.
Perform a hard reset if the TC70x/TC75x stops responding.
1.Simultaneously press the Power, Scan and Volume Up buttons for at least four seconds.
2.When the screen turns off, release the buttons.
3.The TC70x/TC75x reboots.
29
Accessories
Introduction
This chapter provides information for using the accessories for the device.
Accessories
This table lists the accessories available for the TC70x/TC75x.
Table 2 Accessories
AccessoryPart NumberDescription
Cradles
2-Slot Charge Only
Cradle
2-Slot USB/Ethernet
Cradle
5-Slot Charge Only
Cradle
5-Slot Ethernet CradleCRD-TC7X-SE5EU1–01Provides device charging and provides Ethernet
Cradle MountBRKT-SCRD-SMRK-01Mounts the 5-Slot Charge Only Cradle, 5-Slot Ethernet
Batteries and Chargers
4,620 mAh
PowerPrecision+ battery
CRD-TC7X-SE2CPP-01Provides device and spare battery charging. Use with
power supply, p/n PWRS-14000-148R.
CRD-TC7X-SE2EPP-01Provides device and spare battery charging and USB
communication with a host computer and Ethernet
communication with a network. Use with power supply,
p/n PWRS-14000-148R.
CRD-TC7X-SE5C1-01Charges up to five devices. Use with power supply, p/n
PWRS-14000-241R and DC line cord, p/n
50-16002-029R. Can accommodate one 4-Slot Battery
Charger using the Battery Adapter Cup.
communication for up to five devices. Use with power
supply, p/n PWRS-14000-241R and DC line cord, p/n
50-16002-029R. Can accommodate one 4-Slot Battery
Charger using the Battery Adapter Cup.
Cradle, and 4-Slot Battery Charger to a wall or rack.
BTRY-TC7X-46MPP-01
BTRY-TC7X-46MPP-10
Replacement battery (single pack).
Replacement battery (10–pack).
30
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