TC57
Touch Computer
Product Reference
Guide
for Android™ 10
MN-003708-02EN Rev. A
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many
jurisdictions worldwide. Google, Android, Google Play and other marks are trademarks of Google LLC. All
other trademarks are the property of their respective owners. ©2021 Zebra Technologies Corporation and/or
its affiliates. All rights reserved.
COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to
zebra.com/copyright
.
WARRANTY: For complete warranty information, go to zebra.com/warranty
END USER LICENSE AGREEMENT: For complete EULA information, go to zebra.com/eula
Terms of Use
• Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining
the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to
any other parties for any other purpose without the express, written permission of Zebra Technologies.
• Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
• Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
• Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever (including,
without limitation, consequential damages including loss of business profits, business interruption, or loss of
business information) arising out of the use of, the results of use of, or inability to use such product, even if
Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
.
.
Revision History
Changes to the original guide are listed below:
Change Date Description
-01EN Rev A 10/2020 Initial release.
-02EN Rev. A 7/2021 Update hard reset button combination on page 197. Update GMS Restricted
paragraph on page 180.
2
Table of Contents
Terms of Use.................................................................................................................... 2
Revision History ............................................................................................................... 2
About This Guide.............................................................................................................................. 13
Configurations................................................................................................................ 13
Notational Conventions.................................................................................................. 13
Icon Conventions ........................................................................................................... 14
Service Information ........................................................................................................ 14
Determining Software Versions...................................................................................... 15
Determining the Serial Number...................................................................................... 15
Getting Started.................................................................................................................................. 16
Introduction .................................................................................................................... 16
Unpacking ...................................................................................................................... 16
Features......................................................................................................................... 17
Setting Up the Device .................................................................................................... 19
Installing the SIM Card ........................................................................................... 19
Installing a microSD Card....................................................................................... 21
Installing the Battery ............................................................................................... 23
Charging the Battery............................................................................................... 24
Charging Indicators ................................................................................................ 24
Google Account Setup............................................................................................ 25
Replacing the Battery ............................................................................................. 25
Replacing the microSD Card.......................................................................................... 26
Replacing the SIM Card ......................................................................................... 27
Using the Device............................................................................................................................... 30
Home Screen ................................................................................................................. 30
Setting Home Screen Rotation ............................................................................... 31
3
Table of Contents
Status Bar............................................................................................................... 31
Notification Icons.............................................................................................. 32
Status Icons ..................................................................................................... 33
Managing Notifications ........................................................................................... 34
Opening the Quick Access Panel ........................................................................... 35
Quick Access Panel Icons................................................................................ 35
Editing Icons on the Quick Settings Bar ................................................................. 36
Battery Management...................................................................................................... 36
Checking Battery Status ......................................................................................... 36
Monitoring Battery Usage ....................................................................................... 36
Low Battery Notification.......................................................................................... 37
Interactive Sensor Technology....................................................................................... 37
Waking the Device ......................................................................................................... 37
USB Communication...................................................................................................... 38
Transferring Files.................................................................................................... 38
Transferring Photos ................................................................................................ 38
Disconnect from the Host Computer ...................................................................... 39
Settings.............................................................................................................................................. 40
Accessing Settings......................................................................................................... 40
Display Settings ............................................................................................................. 40
Setting the Screen Brightness Manually................................................................. 40
Setting the Screen Brightness Automatically.......................................................... 40
Setting Night Light .................................................................................................. 40
Setting Screen Rotation.......................................................................................... 41
Setting Screen Timeout .......................................................................................... 41
Lock Screen Display............................................................................................... 41
Setting Font Size .................................................................................................... 42
Notification LED Brightness Level .......................................................................... 42
Touch Panel Mode ................................................................................................. 42
Setting the Date and Time ............................................................................................. 43
General Sound Setting................................................................................................... 43
Sound Options........................................................................................................ 43
Setting Wake-Up Sources.............................................................................................. 44
Remapping a Button ...................................................................................................... 45
Remappable Keys.......................................................................................................... 45
Keyboards...................................................................................................................... 45
Keyboard Configuration.......................................................................................... 46
Enabling Keyboards ......................................................................................... 46
Switching Between Keyboards......................................................................... 46
Using the Android and Gboard Keyboards............................................................. 46
4
Table of Contents
Edit Text ........................................................................................................... 46
Entering Numbers, Symbols, and Special Characters ..................................... 46
Using the Enterprise Keyboard............................................................................... 46
Numeric Tab..................................................................................................... 47
Alpha Tab......................................................................................................... 47
Additional Character Tab ................................................................................. 47
Scan Tab.......................................................................................................... 47
Language Usage............................................................................................................ 47
Changing the Language Setting ............................................................................. 47
Adding Words to the Dictionary .............................................................................. 47
Notifications.................................................................................................................... 48
Setting App Notifications ........................................................................................ 48
Viewing Notification Settings for All Apps ........................................................ 48
Controlling Lock Screen Notifications .............................................................. 48
Blink Light......................................................................................................... 49
Applications ...................................................................................................................................... 50
Accessing Apps.............................................................................................................. 53
Switching Between Recent Apps............................................................................ 53
Battery Manager............................................................................................................. 53
Opening Battery Manager ...................................................................................... 54
Battery Manager Information Tab........................................................................... 54
Battery Manager Swap Tab.................................................................................... 55
Camera ......................................................................................................................... 56
Taking Photos......................................................................................................... 56
Taking a Panoramic Photo ..................................................................................... 57
Recording Videos ................................................................................................... 57
Photo Settings ........................................................................................................ 58
Rear Camera Photo Settings ........................................................................... 58
Front Camera Photo Settings........................................................................... 59
Video Settings ........................................................................................................ 60
Rear Camera Video Settings ........................................................................... 60
Front Camera Video Settings........................................................................... 61
DataWedge Demonstration............................................................................................ 61
Scanner Selection .................................................................................................. 62
PTT Express Voice Client ............................................................................................. 63
PTT Express User Interface ................................................................................... 63
PTT Audible Indicators ........................................................................................... 64
PTT Notification Icons ............................................................................................ 64
Enabling PTT Communication................................................................................ 64
Selecting a Talk Group ........................................................................................... 65
PTT Communication............................................................................................... 65
5
Table of Contents
Creating a Group Call ...................................................................................... 65
Responding with a Private Response .............................................................. 66
Disabling PTT Communication ............................................................................... 66
RxLogger....................................................................................................................... 67
RxLogger Configuration.......................................................................................... 67
Configuration File ................................................................................................... 67
Enabling Logging.................................................................................................... 67
Disabling Logging ................................................................................................... 67
Extracting Log Files ................................................................................................ 67
Backing Up ............................................................................................................. 67
RxLogger Utility ...................................................................................................... 68
Initiating the Main Chat Head........................................................................... 68
Removing the Main Chat Head ........................................................................ 68
Viewing Logs.................................................................................................... 68
Removing a Sub Chat Head Icon..................................................................... 68
Backing Up In Overlay View............................................................................. 68
Sound Recorder............................................................................................................. 68
Data Capture ..................................................................................................................................... 70
Imaging .......................................................................................................................... 70
Digital Camera ............................................................................................................... 70
Linear Imager................................................................................................................. 71
Operational Modes ................................................................................................. 71
RS5100 Ring Scanner ................................................................................................... 72
RS6000 Bluetooth Ring Scanner ................................................................................... 72
DS3678 Digital Scanner................................................................................................. 73
LI3678 Linear Scanner................................................................................................... 73
DS2278 Digital Scanner................................................................................................. 74
Scanning Considerations ............................................................................................... 74
Scanning with Internal Imager........................................................................................ 74
Scanning with Internal Camera...................................................................................... 76
Scanning with RS6000 Bluetooth Ring Scanner............................................................ 78
Scanning with RS5100 Ring Scanner............................................................................ 79
Scanning with the DS3678 Bluetooth Scanner .............................................................. 81
Scanning with LI3678 Linear Imager.............................................................................. 81
Scanning with DS2278 Digital Scanner ......................................................................... 82
Pairing the Bluetooth Ring Scanner............................................................................... 83
Pairing Using Near Field Communication............................................................... 83
Pairing in HID Mode Using Near Field Communication.......................................... 84
Pairing Using Simple Serial Interface ..................................................................... 85
Pairing Using Bluetooth Human Interface Device .................................................. 86
Pairing a Bluetooth Scanner .......................................................................................... 86
6
Table of Contents
Pairing Using Simple Serial Interface ..................................................................... 87
Pairing Using Bluetooth Human Interface Device .................................................. 87
DataWedge .................................................................................................................... 88
Enabling DataWedge.............................................................................................. 88
Disabling DataWedge............................................................................................. 88
Supported Decoders............................................................................................... 88
Wireless............................................................................................................................................. 91
Wireless Wide Area Networks........................................................................................ 91
Sharing the Mobile Data Connection...................................................................... 91
Enabling USB Tethering................................................................................... 91
Enabling Bluetooth Tethering........................................................................... 92
Enabling Wi-Fi Hotspot .................................................................................... 92
Configuring the Wi-Fi Hotspot .......................................................................... 92
Data Usage............................................................................................................. 93
Setting Data Usage Warning............................................................................ 93
Setting Data Limit............................................................................................. 93
Cellular Network Settings ....................................................................................... 94
Data When Roaming........................................................................................ 94
Setting Preferred Network................................................................................ 94
Using Search for MicroCell .............................................................................. 94
Configuring the Access Point Name ................................................................ 94
Locking the SIM Card....................................................................................... 95
Wireless Local Area Networks ....................................................................................... 95
Connecting to a Wi-Fi Network............................................................................... 96
Removing a Wi-Fi Network..................................................................................... 96
WLAN Configuration ...................................................................................................... 96
Configuring a Secure Wi-Fi Network ...................................................................... 96
Manually Adding a Wi-Fi Network .......................................................................... 97
Configuring for a Proxy Server ............................................................................... 98
Configuring the Device to Use a Static IP Address ................................................ 99
Wi-Fi Preferences................................................................................................... 99
Additional Wi-Fi Settings ........................................................................................ 99
Wi-Fi Direct........................................................................................................... 100
Bluetooth...................................................................................................................... 100
Adaptive Frequency Hopping ............................................................................... 101
Security................................................................................................................. 101
Bluetooth Profiles ................................................................................................. 102
Bluetooth Power States ........................................................................................ 103
Bluetooth Radio Power......................................................................................... 103
Enabling Bluetooth ......................................................................................... 103
Disabling Bluetooth ........................................................................................ 103
7
Table of Contents
Discovering Bluetooth Device(s) .......................................................................... 103
Changing the Bluetooth Name ............................................................................. 104
Connecting to a Bluetooth Device ........................................................................ 104
Selecting Profiles on the Bluetooth Device........................................................... 104
Unpairing a Bluetooth Device ............................................................................... 104
Cast.............................................................................................................................. 104
Near Field Communications......................................................................................... 105
Reading NFC Cards ............................................................................................. 105
Sharing Information Using NFC............................................................................ 106
Enterprise NFC Settings....................................................................................... 107
Calls ................................................................................................................................................. 108
Emergency Calling....................................................................................................... 108
Audio Modes ................................................................................................................ 108
Bluetooth Headset........................................................................................................ 108
Wired Headset ............................................................................................................. 109
Adjusting Audio Volume............................................................................................... 109
Making a Call Using the Dialer..................................................................................... 109
Accessing Dialing Options.................................................................................... 110
Making a Call Using Contacts...................................................................................... 110
Using the Dialer .................................................................................................... 110
Using the Contacts App........................................................................................ 110
Making a Call Using Call History.................................................................................. 110
Using the Call History List .................................................................................... 111
Making a Conference Call on GSM.............................................................................. 111
Making a Call Using a Bluetooth Headset.................................................................... 111
Answering Calls ........................................................................................................... 112
Call Settings................................................................................................................. 112
Accessories..................................................................................................................................... 114
Introduction .................................................................................................................. 114
Accessories.................................................................................................................. 114
Battery Charging .......................................................................................................... 117
Main Battery Charging.......................................................................................... 117
Spare Battery Charging ........................................................................................ 118
Charging Temperature ......................................................................................... 118
1-Slot USB Charge Cradle.......................................................................................... 119
Setup .................................................................................................................... 120
Charging the Device ............................................................................................. 120
8
Table of Contents
Inserting a Device with Rugged Boot into Cradle ................................................. 121
1-Slot Workstation Docking Cradle ............................................................................. 122
Setup .................................................................................................................... 124
Ethernet Setup...................................................................................................... 125
Scanner Setup...................................................................................................... 125
Security................................................................................................................. 125
Using the Workstation Cradle............................................................................... 126
Changing Monitor Resolution ............................................................................... 126
Charging the Device ............................................................................................. 126
Inserting a Device with Rugged Boot into Cradle......................................................... 126
Setup .................................................................................................................... 129
Ethernet Settings............................................................................................ 129
Configuring Ethernet Proxy Settings .............................................................. 129
Configuring Ethernet Static IP Address.......................................................... 130
4-Slot Charge Only Cradle with Battery Charger ........................................................ 134
Setup .................................................................................................................... 135
Charging the Device ............................................................................................. 135
Inserting a Device with Rugged Boot into Cradle ................................................. 137
5-Slot Charge Only Cradle.......................................................................................... 138
Setup .................................................................................................................... 139
Charging the Device ............................................................................................. 139
Inserting a Device with Rugged Boot into Cradle ................................................. 140
5-Slot Ethernet Cradle................................................................................................. 141
Setup .................................................................................................................... 142
Daisy-chaining Ethernet Cradles .......................................................................... 142
Ethernet Settings .................................................................................................. 143
Configuring Ethernet Proxy Settings .............................................................. 143
Configuring Ethernet Static IP Address.......................................................... 144
Charging the Device ............................................................................................. 144
Inserting a Device with Rugged Boot into Cradle ................................................. 145
Establishing Ethernet Connection .................................................................. 145
LED Indicators ...................................................................................................... 146
4-Slot Battery Charger ................................................................................................ 147
Setup .................................................................................................................... 147
Single Charger Setup..................................................................................... 147
Two Charger Setup ........................................................................................ 148
Charging Spare Batteries ..................................................................................... 149
Rugged Boot ............................................................................................................... 151
Installation ............................................................................................................ 151
Installing Stylus..................................................................................................... 152
9
Table of Contents
Charging with Cradles .......................................................................................... 153
2.5 mm Audio Adapter ................................................................................................ 155
3.5 mm Audio Adapter ................................................................................................ 156
Rugged Charge/USB Cable........................................................................................ 157
Connecting to a Device ........................................................................................ 157
Connecting to a Device with Rugged Boot ........................................................... 158
USB Communication ............................................................................................ 159
Charging the Device ............................................................................................. 159
Disconnecting the Rugged Charge/USB Cable.................................................... 160
Trigger Handle ............................................................................................................ 161
Installing the Rugged Boot ................................................................................... 161
Installing the Optional Lanyard ............................................................................. 163
Inserting the Device into the Trigger Handle ........................................................ 164
Removing the Device from the Trigger Handle .................................................... 164
Power Supply.............................................................................................................. 166
5-Slot Cradle Rack Installation.................................................................................... 167
4-Slot Battery Chargers Rack Installation ................................................................... 170
Rack Mount Installation............................................................................................... 173
Wall Installation........................................................................................................... 176
Bottom Tray Assembly ......................................................................................... 176
Bracket Wall Mounting.......................................................................................... 176
Application Deployment................................................................................................................. 178
Security ........................................................................................................................ 178
Secure Certificates....................................................................................................... 178
Installing a Secure Certificate ...................................................................................... 178
Configuring Credential Storage Settings .............................................................. 179
Development Tools ...................................................................................................... 179
Android Application Development ........................................................................ 179
Development Workstation .............................................................................. 179
Enabling Developer Options .......................................................................... 179
EMDK for Android................................................................................................. 180
StageNow ............................................................................................................. 180
GMS Restricted............................................................................................................ 180
ADB USB Setup........................................................................................................... 180
Enabling USB Debugging..................................................................................... 180
Application Installation ................................................................................................. 181
Installing Applications Using the USB Connection ............................................... 181
Installing Applications Using the Android Debug Bridge ...................................... 182
Installing Applications Using a microSD Card ...................................................... 182
Uninstalling an Application ................................................................................... 183
10
Table of Contents
Performing a System Update....................................................................................... 183
Downloading the System Update Package .......................................................... 184
Performing a System Update Using microSD Card.............................................. 184
Performing a System Update Using ADB............................................................. 184
Verifying System Update Installation.................................................................... 185
Enterprise Reset .......................................................................................................... 185
Performing an Enterprise Reset From Device Settings........................................ 185
Downloading the Enterprise Reset Package ........................................................ 186
Performing an Enterprise Reset Using microSD Card ......................................... 186
Performing an Enterprise Reset Using ADB......................................................... 186
Performing a Factory Reset ......................................................................................... 187
Downloading the Factory Reset Package ............................................................ 187
Performing a Factory Reset Using microSD Card................................................ 187
Performing a Factory Reset Using ADB ............................................................... 188
Storage......................................................................................................................... 189
Random Access Memory ..................................................................................... 189
Viewing Memory............................................................................................. 189
Internal Storage .................................................................................................... 189
Viewing Internal Storage ................................................................................ 189
External Storage................................................................................................... 189
Viewing External Storage............................................................................... 190
Formatting a microSD Card ........................................................................... 190
Formatting a microSD Card as Internal Memory............................................ 190
Enterprise Folder .................................................................................................. 190
Managing Apps ............................................................................................................ 190
App Details ........................................................................................................... 191
Managing Downloads................................................................................................... 191
Maintenance and Troubleshooting ............................................................................................... 192
Introduction .................................................................................................................. 192
Maintaining the Device................................................................................................. 192
Display Best Practices ................................................................................................. 192
Image Retention ................................................................................................... 192
Battery Safety Guidelines ..................................................................................... 193
Cleaning Instructions.................................................................................................... 193
Cleaning and Disinfecting Guidelines................................................................... 193
Approved Cleaning and Disinfectant Agents for TC57 ......................................... 194
Special Cleaning Notes ........................................................................................ 194
Cleaning Frequency ............................................................................................. 194
Cleaning the Device..................................................................................................... 195
Housing ................................................................................................................ 195
11
Table of Contents
Display.................................................................................................................. 195
Camera and Exit Window ..................................................................................... 195
Battery Guide Slots............................................................................................... 195
Battery Connector and Locating Magnet Cleaning............................................... 195
Cleaning Cradle Connectors........................................................................................ 196
Troubleshooting .......................................................................................................... 197
Resetting the Device ............................................................................................ 197
Performing a Soft Reset................................................................................. 197
Performing a Hard Reset ............................................................................... 197
TC57..................................................................................................................... 197
1-Slot Charge Only Cradle ................................................................................... 200
4-Slot Charge Only Cradle with Battery Charger Troubleshooting....................... 201
5-Slot Charge Only Cradle Troubleshooting......................................................... 201
5-Slot Ethernet Cradle Troubleshooting ............................................................... 202
4-Slot Battery Charger Troubleshooting ............................................................... 202
Technical Specifications................................................................................................................ 204
Decode Distances ................................................................................................ 204
I/O Connector Pin-Outs ........................................................................................ 205
1-Slot Charge Only Cradle Technical Specifications............................................ 206
4-Slot Charge Only Cradle with Battery Charger Technical Specifications .......... 206
5-Slot Charge Only Cradle Technical Specifications............................................ 207
5-Slot Ethernet Cradle Technical Specifications .................................................. 207
4-Slot Battery Charger Technical Specifications .................................................. 208
Trigger Handle Technical Specifications .............................................................. 208
Rugged Charge/USB Cable Technical Specifications.......................................... 209
Index ................................................................................................................................................ 210
12
About This Guide
Configurations
This guide covers the following configurations:
Table 1 Configurations
Configuration Radios Display Memory
TC57HO-1 WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v
WPAN: Bluetooth v5.0
Low Energy
WWAN: HSPA+/
LTE/CDMA
TC57JO-1 WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v
WPAN: Bluetooth v5.0
Low Energy
WWAN: HSPA+/
LTE/CDMA
TC57HO-2 WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v
WPAN: Bluetooth v5.0
Low Energy
WWAN: HSPA+/
LTE
3
/w
3
/w
3
/w
5.0” High
Definition
(1280 x
720) LCD
5.0” High
Definition
(1280 x
720) LCD
5.0” High
Definition
(1280 x
720) LCD
4 GB RAM / 32
GB Flash
4 GB RAM / 32
GB Flash
4 GB RAM / 32
GB Flash
Data Capture
Options
2D imager
(SE-4710) and
integrated NFC
2D imager
(SE-4710) and
integrated NFC
2D imager
(SE-4710) and
integrated NFC
Operating
System
Google™ Mobile
Services (GMS)
10.
Google™ Mobile
Services (GMS)
10.
Android Open
Source Project
(AOSP) 10
(China only).
Notational Conventions
Notational conventions are used to highlight important information.
• Bold text is used to highlight the following:
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen
13
• Key names on a keypad
• Button names on a screen.
• Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential.
• Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists.
Icon Conventions
The following icons are used throughout the document. The icons and their associated meanings are
described below.
NOTE: The text here indicates information that is supplemental for the user to know and that is not required to
complete a task.
IMPORTANT: The text here indicates information that is important for the user to know.
About This Guide
CAUTION: If the precaution is not heeded, the user could receive minor or moderate injury.
WARNING: If danger is not avoided, the user CAN be seriously injured or killed.
DANGER: If danger is not avoided, the user WILL be seriously injured or killed.
Service Information
If you have a problem with your equipment, contact Customer Support for your region. Contact information is
available at: zebra.com/support
When contacting support, please have the following information available:
• Serial number of the unit (found on manufacturing label)
• Model number or product name (found on manufacturing label)
• Software type and version number
• IMEI number
Customer Support responds to calls by email or telephone within the time limits set forth in support
agreements.
.
If the problem cannot be solved by Customer Support, the user may need to return the equipment for servicing
and will be given specific directions. We are not responsible for any damages incurred during shipment if the
approved shipping container is not used. Shipping the units improperly can possibly void the warranty.
Remove the SIM card and/or microSD card from the device before shipping for service.
If the device was purchased from a business partner, contact that business partner for support.
14
About This Guide
Determining Software Versions
Before contacting Customer Support, determine the current software version on your device.
1. Swipe down from the Status bar with two fingers to open the Quick Access panel, and then touch .
2. Touch About phone.
3. Scroll to view the following information:
• Battery information
• SW components
• Legal information
• Model & hardware
• Android version
• Android security patch level
• Android security patch version
• Kernel version
• Build number
To determine the device IMEI information (WWAN only), touch About phone > IMEI.
• IMEI - Displays the IMEI number for the device.
• IMEI SV - Displays the IMEI SV number for the device.
Determining the Serial Number
Before contacting Customer Support, determine the serial number of your device.
Touch About phone > Model & hardware > Serial number.
15
Getting Started
Introduction
This chapter provides information for getting the device up and running for the first time.
Unpacking
1. Carefully remove all protective material from the device and save the shipping container for later
storage and shipping.
2. Verify that the following were received:
• Touch computer
• >
15.48 Watt hours (typical) / > 4,150 mAh PowerPrecision+ Lithium-ion battery
• Regulatory Guide.
3. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Global
Customer Support center immediately.
4. Prior to using the device for the first time, remove the protective shipping film that covers the scan
window, display and camera window.
16
Features
Figure 1 Front View
Getting Started
14
13
5
4
3
2
1
8
6
7
8
9
10
11
12
Table 2 Front View Features
Number Item Function
1 Front Camera Takes photos and videos.
2 Receiver Use for audio playback in Handset mode.
3 Data Capture LED Indicates data capture status.
4 Microphone Use for communications in Speakerphone mode.
5 Proximity Sensor Determines proximity for turning off display when in handset mode.
6 Light Sensor Determines ambient light for controlling display backlight intensity.
7 Charging/Notification LED Indicates battery charging status while charging and application
generated notifications.
8 ActiveEdge Touch Zone Programmable dynamic soft key positioned near the perimeter of
the display for one-touch access to a frequently used application or
function.
9 Touch Screen Displays all information needed to operate the device.
10 Speaker Provides audio output for video and music playback. Provides
audio in speakerphone mode.
17
Getting Started
Table 2 Front View Features (Continued)
Number Item Function
11 Interface Connector Provides USB host and client communications, audio and device
charging via cables and accessories.
CAUTION: Do not remove the interface connector to ensure proper
device sealing.
12 Microphone Use for communications in Handset mode.
13 Scan Button Initiates data capture (programmable).
14 PTT Button Initiates push-to-talk communications (programmable).
Figure 2 Rear View
15
18
26
25
24
23
17
18
19
20
22
21
16
Table 3 Back View Features
Number Item Function
15 Battery PowerPrecision+ Lithium-ion Battery
16 NFC Antenna Provides communication with other NFC-enabled devices.
17 Scan Button Initiates data capture (programmable).
18 Battery Release Latches Press to remove the battery.
19 Volume Up/Down Button Increase and decrease audio volume (programmable).
20 Rear Camera Takes photos and videos.
21 Camera Flash Provides illumination for the camera.
22 Power Button Turns the display on and off. Press and hold to reset the device,
power off or swap battery.
23 Microphone Use for noise cancellation.
24 Exit Window Provides data capture using the imager.
18
Table 3 Back View Features (Continued)
Number Item Function
25 Headset Jack For audio output to headset.
26 Programmable Button Programmable.
Setting Up the Device
To start using the device for the first time.
1. Install a micro secure digital (SD) card (optional).
2. Installing a nano SIM card (optional)
3. Install hand strap (optional).
4. Install the battery.
5. Charge the device.
6. Power on the device.
Getting Started
Installing the SIM Card
NOTE: Only use a nano SIM card. Not applicable to TC57JO.
CAUTION: For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD
precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly
grounded.
1. Remove access cover.
19
Getting Started
Slide the SIM card holder to the unlock position.
2.
3. Lift the SIM card holder door.
4. Place the nano SIM card into the card holder with contacts facing down.
20
Getting Started
Close the SIM card holder door.
5.
6. Slide to SIM card holder door to the lock position.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
7. Re-install the access door.
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack.
Refer to the documentation provided with the card for more information, and follow the manufacturer’s
recommendations for use.
21
Getting Started
CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card.
Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the operator
is properly grounded.
1. Lift the access door.
2. Slide the microSD card holder to the unlock position.
3. Lift the microSD card holder.
4. Insert the microSD card into the card holder door ensuring that the card slides into the holding tabs on each
side of the door.
22
Getting Started
Close the microSD card holder and slide into the lock position.
5.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
6. Re-install the access door.
Installing the Battery
NOTE: User modification of the device, particularly in the battery well, such as labels, asset tags, engravings,
stickers, etc., may compromise the intended performance of the device or accessories. Performance levels
such as sealing (Ingress Protection (IP)), impact performance (drop and tumble), functionality, temperature
resistance, etc. could be effected. DO NOT put any labels, asset tags, engravings, stickers, etc. in the battery
well.
1. Insert the battery, bottom first, into the battery compartment in the back of the device.
23
Press the battery down into the battery compartment until the battery release latches snap into place.
2.
Charging the Battery
Before using the device for the first time, charge the main battery until the green Charging/Notification light
emitting diode (LED) remains lit. To charge the device use a cable or a cradle with the appropriate power
supply. For information about the accessories available for the device see Accessories for more information.
The battery charges from fully depleted to 90% in approximately 2.5 hours and from fully depleted to 100% in
approximately three hours.
NOTE: In many cases the 90% charge provides plenty of charge for daily use. A full 100% charge lasts for
approximately 14 hours of use.
To achieve the best fast charging results use only Zebra charging accessories and batteries. Charge batteries
at room temperature with the device in sleep mode.
Charge batteries in temperatures from 5°C to 40°C (41°F to 104°F). The device or accessory always performs
battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37°C (+98°F))
the device or accessory may for small periods of time alternately enable and disable battery charging to keep
the battery at acceptable temperatures. The device or accessory indicates when charging is disabled due to
abnormal temperatures via its LED and a notification appears on the display.
Getting Started
To charge the main battery:
1. Connect the charging accessory to the appropriate power source.
2. Insert the device into a cradle or attach to a cable. The device turns on and begins charging. The
Charging/Notification LED blinks amber while charging, then turns solid green when fully charged.
Charging Indicators
Table 4 Charging/Notification LED Charging Indicators
State LED Indication
Off Device is not charging. Device is not inserted correctly in the
Slow Blinking Amber (1 blink
every 4 seconds)
Slow Blinking Red (1 blink every
4 seconds)
Solid Green Charging complete.
cradle or connected to a power source. Charger/cradle is not
powered.
Device is charging.
Device is charging but the battery is at end of useful life.
24
Getting Started
Table 4 Charging/Notification LED Charging Indicators (Continued)
State LED Indication
Solid Red Charging complete but the battery is at end of useful life.
Fast Blinking Amber (2
blinks/second)
Fast Blinking Red (2
blinks/second)
Google Account Setup
NOTE: You must connect the device to the internet in order to set up a Google ™ account.
A Google account is only required on devices with GMS software.
The first time the device starts, the Setup Wizard displays. Follow the on-screen instructions to set up a Google
account, configure Google Pay
information, and enable backup or restore features.
Replacing the Battery
Charging error, for example:
• Temperature is too low or too high.
• Charging has gone on too long without completion
(typically eight hours).
Charging error but the battery is at end of useful life., for
example:
• Temperature is too low or too high.
• Charging has gone on too long without completion
(typically eight hours).
™ for purchasing items from the Google Play ™ store, to enter your personal
CAUTION: Do not add or remove microSD card during battery replacement.
1. Press the Power button until the menu appears.
2. Touch Battery Swap.
3. Follow the on-screen instructions.
WARNING: Do not remove the battery until after the red LED completely turns off. Loss of data may result.
4. Wait for the red LED to completely turn off.
5. If hand strap is attached, remove hand strap.
25
Press the two battery latches in.
6.
7. Lift the battery from the device.
Getting Started
CAUTION: Replace the battery within 75 seconds. After 75 seconds the device reboots and data may be lost.
8. Insert the replacement battery, bottom first, into the battery compartment in the back of the device.
9. Press the battery down until the battery release latches snap into place.
10. Replace the hand strap, if required.
11. Press the Power button to turn on the device.
Replacing the microSD Card
To replace the microSD card:
1. Press the Power button until the menu appears.
2. Touch Power off.
3. Touch OK.
4. If hand strap is attached, slide the hand strap clip up toward the top of the device and then lift.
5. Press the two battery latches in.
6. Lift the battery from the device.
26
Getting Started
Lift the access door.
7.
8. Remove microSD card from holder.
9. Insert the replacement microSD card.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
10. Replace the access door.
11. Insert the battery, bottom first, into the battery compartment in the back of the device.
12. Press the battery down until the battery release latches snap into place.
13. Replace the hand strap, if required.
14. Press and hold the Power button to turn on the device.
Replacing the SIM Card
To replace the SIM card:
1. Press the Power button until the menu appears.
2. Touch Power off.
3. Touch OK.
4. If hand strap is attached, slide the hand strap clip up toward the top of the device and then lift.
5. Press the two battery latches in.
6. Lift the battery from the device.
27
Getting Started
Lift the access door.
7.
8. Slide the SIM card door to the unlock position.
9. Lift the SIM card holder door.
10. Remove the SIM card.
11. Place the new SIM card into the card holder with contacts facing down.
28
Getting Started
Close the SIM card holder.
12.
13. Slide the SIM card holder door to the lock position.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
14. Replace the access door.
15. Insert the battery, bottom first, into the battery compartment in the back of the device.
16. Press the battery down until the battery release latch snaps into place.
17. Replace the hand strap, if required.
18. Press and hold the Power button to turn on the device.
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Using the Device
Home Screen
Turn on the device to display the Home screen. Depending on how your system administrator configured
your device, your Home screen may appear differently than the graphics in this section.
After a suspend or screen time-out, the Home screen displays with the lock slider. Touch the screen and
slide up to unlock.
The Home screen provides four additional screens to place widgets and shortcuts. Swipe the screen left or
right to view the additional screens.
NOTE: By default, AOSP devices do not have the same icons on the Home screen as GMS devices. Icons
are shown below for example only.
Home screen icons can be configured by the user and may look different than shown.
Figure 3 Home Screen
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