TC57
Touch Computer
Integrator Guide
for Android ™ 8.1.0 Oreo
MN-003232-06EN
Copyright
© 2021 ZIH Corp. and/or its affiliates. All rights reserved. ZEBRA and the stylized Zebra head are trademarks of
ZIH Corp., registered in many jurisdictions worldwide. Google, Android, Google Play and other marks are
trademarks of Google LLC; Oreo is a trademark of Mondelez International, Inc. group. All other trademarks are the
property of their respective owners.
COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to zebra.com/copyright
WARRANTY: For complete warranty information, go to zebra.com/warranty
END USER LICENSE AGREEMENT: For complete EULA information, go to zebra.com/eula
Terms of Use
• Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra
Technologies”). It is intended solely for the information and use of parties operating and maintaining the
equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any
other parties for any other purpose without the express, written permission of Zebra Technologies.
• Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
• Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
• Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever (including,
without limitation, consequential damages including loss of business profits, business interruption, or loss of
business information) arising out of the use of, the results of use of, or inability to use such product, even if
Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not
apply to you.
.
.
.
Revision History
Changes to the original guide are listed below:
Change Date Description
-01 Rev A 12/2018 Initial release.
-02 Rev A 7/2019 Added note to Installing the Battery.
-03 Rev. A 8/2019 Remove Imager as Camera section from DataWedge chapter.
-04 Rev. A 11/2019 Add TC57JO configuration. Update battery specification.
2
Change Date Description
-05EN Rev. A 4/2020 Update battery charging temperature in Troubleshooting section.
-06EN Rev. A 7/2021 Update hard reset key combination on page 27. Update GMS Restricted section
on page XX.
3
Table of Contents
Copyright ......................................................................................................................... 2
Terms of Use .................................................................................................................. 2
Introduction ................................................................................................................... 12
Documentation Set ....................................................................................................... 12
Configurations ............................................................................................................... 13
Software Versions ......................................................................................................... 13
Chapter Descriptions .................................................................................................... 14
Notational Conventions ................................................................................................. 14
Related Documents ...................................................................................................... 14
Service Information ....................................................................................................... 14
Getting Started............................................................................................................ 16
Introduction ................................................................................................................... 16
Setup ............................................................................................................................. 16
Installing a microSD Card ...................................................................................... 19
Installing the Battery .............................................................................................. 21
Charging the Battery ............................................................................................. 21
Charging Indicators ............................................................................................... 22
Google Account Setup .......................................................................................... 22
Zebra Visibility Services ................................................................................................ 23
Replacing the Battery .................................................................................................... 23
Replacing the microSD Card ........................................................................................ 24
Replacing the SIM Card ................................................................................................ 25
Resetting the TC57 ....................................................................................................... 28
Performing a Soft Reset ........................................................................................ 28
Performing a Hard Reset ....................................................................................... 28
Accessories................................................................................................................. 29
Introduction ................................................................................................................... 29
Accessories ................................................................................................................... 29
4
Table of Contents
1-Slot USB Charge Cradle ........................................................................................... 32
Charging the Device .............................................................................................. 33
Inserting a Device with Rugged Boot into Cradle ........................................... 34
Main Battery Charging .................................................................................... 35
Charging Temperature .................................................................................... 35
4-Slot Charge Only Cradle with Battery Charger ......................................................... 36
Charging the Device .............................................................................................. 36
Charging a Spare Battery ...................................................................................... 37
Inserting a Device with Rugged Boot into Cradle ........................................... 38
Main Battery Charging .................................................................................... 39
Spare Battery Charging .................................................................................. 39
Charging Temperature .................................................................................... 39
5-Slot Charge Only Cradle ............................................................................................ 40
Charging the Device .............................................................................................. 40
Inserting a Device with Rugged Boot into Cradle ........................................... 41
Main Battery Charging .................................................................................... 41
Charging Temperature .................................................................................... 42
5-Slot Ethernet Cradle ................................................................................................. 43
Daisy-chaining Ethernet Cradles ........................................................................... 43
Ethernet Settings ................................................................................................... 44
Configuring Ethernet Proxy Settings ............................................................... 44
Configuring Ethernet Static IP Address .......................................................... 45
Charging the Device .............................................................................................. 46
Inserting a Device with Rugged Boot into Cradle ........................................... 47
Main Battery Charging .................................................................................... 47
Charging Temperature .................................................................................... 48
Establishing Ethernet Connection ......................................................................... 48
LED Indicators ....................................................................................................... 48
4-Slot Battery Charger ................................................................................................. 49
Charging Spare Batteries ...................................................................................... 49
Single Charger Setup ...................................................................................... 49
Two Charger Setup ......................................................................................... 49
Spare Battery Charging .................................................................................. 51
Charging Temperature .................................................................................... 51
Rugged Charge/USB Cable ......................................................................................... 52
Connecting to the Device ...................................................................................... 52
Connecting to Device with Rugged Boot ............................................................... 53
USB Communication ............................................................................................. 54
Charging the Device .............................................................................................. 54
Main Battery Charging .................................................................................... 55
Charging Temperature .................................................................................... 55
5-Slot Cradle Rack Installation ...................................................................................... 55
4-Slot Battery Chargers Rack Installation ..................................................................... 58
Rack Mount Installation ................................................................................................. 61
5
Table of Contents
Wall Installation ............................................................................................................. 64
Bottom Tray Assembly .......................................................................................... 64
Bracket Wall Mounting .......................................................................................... 64
DataWedge ................................................................................................................. 67
Introduction ................................................................................................................... 67
Basic Scanning ............................................................................................................. 67
Profiles .......................................................................................................................... 68
Profile0 .................................................................................................................. 68
Plug-ins ......................................................................................................................... 68
Input Plug-ins ........................................................................................................ 69
Process Plug-ins ................................................................................................... 69
Output Plug-ins ...................................................................................................... 69
Profiles Screen .............................................................................................................. 69
Profile Context Menu ............................................................................................. 70
Options Menu ........................................................................................................ 70
Disabling DataWedge ............................................................................................ 71
Creating a New Profile .................................................................................................. 71
Profile Configuration ..................................................................................................... 71
Associating Applications ........................................................................................ 72
Data Capture Plus ................................................................................................. 74
Barcode Input ........................................................................................................ 76
Enabled ........................................................................................................... 76
Scanner Selection ........................................................................................... 76
Auto Switch to Default on Event ..................................................................... 76
Decoders ......................................................................................................... 77
Decoder Params ................................................................................................... 79
UPC EAN Params ........................................................................................... 85
Reader Params ............................................................................................... 87
Scan Params .................................................................................................. 89
UDI Params .................................................................................................... 90
Multibarcode params ...................................................................................... 91
Keep enabled on suspend .............................................................................. 91
SimulScan Input .................................................................................................... 91
Keystroke Output ................................................................................................... 92
Intent Output .......................................................................................................... 93
Intent Overview ............................................................................................... 94
IP Output ............................................................................................................... 95
Usage .............................................................................................................. 96
Using IP Output with IPWedge ....................................................................... 96
Using IP Output without IPWedge .................................................................. 97
Generating Advanced Data Formatting Rules .............................................................. 99
Configuring ADF Plug-in ........................................................................................ 99
6
Table of Contents
Creating a Rule ............................................................................................... 99
Defining a Rule ............................................................................................. 100
Defining an Action ......................................................................................... 100
Deleting a Rule ............................................................................................. 100
Order Rules List ............................................................................................ 101
Deleting an Action ......................................................................................... 102
ADF Example ................................................................................................ 102
DataWedge Settings ................................................................................................... 105
Importing a Configuration File ............................................................................. 106
Exporting a Configuration File ............................................................................. 106
Importing a Profile File ........................................................................................ 106
Exporting a Profile ............................................................................................... 107
Restoring DataWedge ......................................................................................... 107
Configuration and Profile File Management ................................................................ 107
Enterprise Folder ................................................................................................. 107
Auto Import .......................................................................................................... 107
Programming Notes .................................................................................................... 108
Overriding Trigger Key in an Application ............................................................. 108
Capture Data and Taking a Photo in the Same Application ................................ 108
Disabling DataWedge .......................................................................................... 108
Soft Scan Trigger ................................................................................................ 108
Function Prototype ........................................................................................ 109
Scanner Input Plugin ........................................................................................... 109
Function Prototype ........................................................................................ 109
Parameters ................................................................................................... 109
Return Values ............................................................................................... 109
Example ........................................................................................................ 110
Comments ..................................................................................................... 110
Enumerate Scanners ........................................................................................... 110
Function Prototype ........................................................................................ 110
Parameters ................................................................................................... 111
Return Values ............................................................................................... 111
Example ........................................................................................................ 112
Comments ..................................................................................................... 112
Set Default Profile ............................................................................................... 113
Default Profile Recap .................................................................................... 113
Usage Scenario ............................................................................................ 113
Function Prototype ........................................................................................ 113
Parameters ................................................................................................... 113
Return Values ............................................................................................... 113
Example ........................................................................................................ 114
Comments ..................................................................................................... 114
Reset Default Profile ........................................................................................... 114
Function Prototype ........................................................................................ 115
Parameters ................................................................................................... 115
7
Table of Contents
Return Values ............................................................................................... 115
Example ........................................................................................................ 115
Comments ..................................................................................................... 115
Switch To Profile ................................................................................................. 116
Profiles Recap ............................................................................................... 116
Usage Scenario ............................................................................................ 116
Function Prototype ........................................................................................ 116
Parameters ................................................................................................... 116
Return Values ............................................................................................... 117
Example ........................................................................................................ 117
Comments ..................................................................................................... 117
Notes ............................................................................................................. 118
...................................................................................................................... 118
USB Communication ................................................................................................ 119
Introduction ................................................................................................................. 119
Transferring Files with a Host Computer via USB ...................................................... 119
Transferring Files ................................................................................................ 119
Transferring Photos ............................................................................................. 120
Disconnect from the Host Computer ................................................................... 120
Settings...................................................................................................................... 121
Introduction ................................................................................................................. 121
WLAN Configuration ................................................................................................... 121
Configuring a Secure Wi-Fi Network ................................................................... 121
Manually Adding a Wi-Fi Network ....................................................................... 123
Configuring for a Proxy Server ............................................................................ 124
Configuring the Device to Use a Static IP Address ............................................. 125
Wi-Fi Preferences ................................................................................................ 126
Additional Wi-Fi Settings ..................................................................................... 127
Wi-Fi Direct .......................................................................................................... 127
WPS Push Button ................................................................................................ 128
WPS Pin Entry ..................................................................................................... 129
Setting Screen Lock .................................................................................................... 129
Setting Screen Lock Using PIN ........................................................................... 130
Setting Screen Unlock Using Password .............................................................. 131
Setting Screen Unlock Using Pattern .................................................................. 131
Passwords ........................................................................................................... 132
Button Remapping ...................................................................................................... 132
Remapping a Button ................................................................................................... 133
Accounts ..................................................................................................................... 134
Language Usage ......................................................................................................... 134
8
Table of Contents
Changing the Language Setting .......................................................................... 134
Adding Words to the Dictionary ........................................................................... 135
Keyboard Settings ............................................................................................... 135
PTT Express Configuration ......................................................................................... 135
RxLogger .................................................................................................................... 135
RxLogger Configuration ...................................................................................... 136
RxLogger Settings ............................................................................................... 137
ANR Module .................................................................................................. 137
Kernel Module ............................................................................................... 137
Logcat Module .............................................................................................. 138
LTS Module ................................................................................................... 139
Qxdm Module ................................................................................................ 139
Ramoops Module .......................................................................................... 140
Resource Module .......................................................................................... 140
Snapshot Module .......................................................................................... 140
TCPDump Module ........................................................................................ 141
Tombstone Module ....................................................................................... 141
Configuration File ................................................................................................ 141
Enabling Logging ................................................................................................. 141
Disabling Logging ................................................................................................ 142
Extracting Log Files ............................................................................................. 142
RxLogger Utility ................................................................................................... 142
App View ............................................................................................................. 143
Viewing Logs ................................................................................................. 143
RxLogger Utility ........................................................................................................... 145
Archive Data ................................................................................................. 145
Overlay View ....................................................................................................... 145
Initiating the Main Chat Head ...................................................................................... 145
Removing the Main Chat Head ..................................................................... 145
Viewing Logs ................................................................................................. 146
Removing a Sub Chat Head Icon ................................................................. 147
Backup .......................................................................................................... 147
About Phone ............................................................................................................... 147
Application Deployment........................................................................................... 149
Introduction ................................................................................................................. 149
Security ....................................................................................................................... 149
Secure Certificates ...................................................................................................... 149
Installing a Secure Certificate ..................................................................................... 149
Configuring Credential Storage Settings ............................................................. 150
Development Tools ..................................................................................................... 150
Android Application Development ....................................................................... 150
Development Workstation ............................................................................. 150
9
Table of Contents
Target Device ................................................................................................ 151
EMDK for Android ............................................................................................... 151
StageNow ............................................................................................................ 151
GMS Restricted ........................................................................................................... 151
ADB USB Setup .......................................................................................................... 152
Enabling USB Debugging ........................................................................................... 152
Application Installation ................................................................................................ 152
Installing Applications Using the USB Connection .............................................. 153
Installing Applications Using the Android Debug Bridge ..................................... 154
Installing Applications Using a microSD Card ..................................................... 155
Uninstalling an Application .................................................................................. 156
Performing a System Update ...................................................................................... 157
Downloading the System Update Package ......................................................... 157
Using microSD Card ............................................................................................ 157
Using ADB ........................................................................................................... 158
Verify System Update Installation ....................................................................... 159
Performing an Enterprise Reset .................................................................................. 159
Downloading the Enterprise Reset Package ....................................................... 159
Using microSD Card ............................................................................................ 159
Using ADB ........................................................................................................... 160
Performing a Factory Reset ........................................................................................ 161
Downloading the Factory Reset Package ........................................................... 161
Using microSD Card ............................................................................................ 161
Using ADB ........................................................................................................... 161
Storage ................................................................................................................ 162
Random Access Memory .................................................................................... 163
Internal Storage ................................................................................................... 163
External Storage .................................................................................................. 164
Formatting a microSD Card or USB Drive as Portable Storage ................... 165
Formatting a microSD Card as Internal Memory .......................................... 167
Enterprise Folder ........................................................................................................ 168
App Management ........................................................................................................ 168
Viewing App Details ............................................................................................ 169
Managing Downloads ................................................................................................. 170
Maintenance & Troubleshooting ............................................................................. 171
Introduction ................................................................................................................. 171
Maintaining the TC57 .................................................................................................. 171
Display Best Practices ................................................................................................ 171
Image Retention .................................................................................................. 171
Battery Safety Guidelines .................................................................................... 172
10
Table of Contents
Cleaning Instructions ........................................................................................... 172
Approved Cleanser Active Ingredients ................................................................ 173
Harmful Ingredients ............................................................................................. 173
Cleaning Instructions .................................................................................................. 173
Special Cleaning Notes ....................................................................................... 173
Recommended Cleaning Materials ..................................................................... 174
Cleaning Frequency ............................................................................................ 174
Cleaning the Device .................................................................................................... 174
Housing ............................................................................................................... 174
Display ................................................................................................................. 174
Camera and Exit Window .................................................................................... 174
Battery Guide Slots ............................................................................................. 174
Battery Connector and Locating Magnet Cleaning ..................................................... 174
Cleaning Cradle Connectors ....................................................................................... 175
Troubleshooting .......................................................................................................... 176
TC57 .................................................................................................................... 176
1-Slot Charge Only Cradle .................................................................................. 178
4-Slot Charge Only Cradle with Battery Charger Troubleshooting ...................... 179
5-Slot Charge Only Cradle Troubleshooting ....................................................... 180
5-Slot Ethernet Cradle Troubleshooting .............................................................. 181
4-Slot Battery Charger Troubleshooting .............................................................. 181
Technical Specifications.......................................................................................... 183
Introduction ................................................................................................................. 183
TC57 ........................................................................................................................... 183
Decode Distances ............................................................................................... 186
I/O Connector Pin-Outs ....................................................................................... 187
1-Slot Charge Only Cradle Technical Specifications .................................................. 187
4-Slot Charge Only Cradle with Battery Charger Technical Specifications ................ 188
5-Slot Charge Only Cradle Technical Specifications .................................................. 189
5-Slot Ethernet Cradle Technical Specifications ......................................................... 189
4-Slot Battery Charger Technical Specifications ......................................................... 190
Trigger Handle Technical Specifications ..................................................................... 190
Rugged Charge/USB Cable Technical Specifications ................................................ 191
Index........................................................................................................................... 192
11
About This Guide
Introduction
This guide provides information about using the device touch computer and accessories.
NOTE: Screens and windows pictured in this guide are samples and can differ from actual screens.
Documentation Set
The documentation set for the TC57 provides information for specific user needs, and includes:
• TC57 Touch Computer Quick Start Guide - describes how to get the TC57 up and running.
• TC57 Touch Computer User Guide for Android 8.1.0 Oreo - describes how to use the TC57.
• TC57 Touch Computer Integrator Guide for Android 8.1.0 Oreo - describes how to set up the TC57
and accessories.
12
Configurations
This guide covers the following configurations:
About This Guide
Configuration Radios Display Memory
TC57HO-1 WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v
/w
WPAN: Bluetooth
v5.0 Low Energy
WWAN: HSPA+/
LTE/CDMA
TC57HO-2 WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v
/w
WPAN: Bluetooth
v5.0 Low Energy
WWAN: HSPA+/
LTE
TC57JO WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v
/w
WPAN: Bluetooth
v5.0 Low Energy
WWAN: HSPA+/
LTE (data only)
5.0” High
3
Definition (1280 x
720) LCD
5.0” High
3
Definition (1280 x
720) LCD
5.0” High
3
Definition (1280 x
720) LCD
4 GB RAM / 32
GB Flash
4 GB RAM / 32
GB Flash
4 GB RAM / 32
GB Flash
Data Capture
Options
2D imager
(SE-4710) and
integrated NFC
2D imager
(SE-4710) and
integrated NFC
2D imager
(SE-4710) and
integrated NFC
Operating
System
Google ™ Mobile
Services (GMS)
8.1.0.
Android Open
Source Project
(AOSP) 8.1.0
(China only).
Google ™ Mobile
Services (GMS)
8.1.0.
Software Versions
To determine the current software versions:
1. Swipe down from the Status bar to open the Quick Settings bar.
2. Touch > System.
3. Touch About phone.
4. Scroll to view the following information:
• Model
• Android version
• Android security patch version
• Kernel version
• Build number.
To determine the device serial number, touch About phone > Status.
• Serial number
13
Chapter Descriptions
Topics covered in this guide are as follows:
• Getting Started provides information on getting the TC57 up and running for the first time.
• Accessories describes the available accessories and how to use them with the TC57.
• DataWedge describes how to use and configure the DataWedge application.
• USB Communication describes how to transfer files between the device and host computer.
• Settings provides the settings for configuring the TC57.
• Application Deployment provides information for developing and managing applications.
• Maintenance & Troubleshooting includes instructions on cleaning and storing the TC57, and provides
troubleshooting solutions for potential problems during TC57 operation.
• Technical Specifications provides the technical specifications for the TC57.
Notational Conventions
The following conventions are used in this document:
• Bold text is used to highlight the following:
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen
• Key names on a keypad
• Button names on a screen.
• Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential.
• Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists.
About This Guide
Related Documents
• TC57 Touch Computer Quick Start Guide, p/n MN-003234-xx.
• TC57 Touch Computer Regulatory Guide, p/n MN003251-xx.
• TC57 Touch Computer User Guide for Android 8.1.0 Oreo, p/n MN-003233-xx.
• RS507 Hands-free Imager Product Reference Guide, p/n 72E-12082-xx.
• DS36X8 Product Reference Guide, p/n MN-002689-xx.
• RS6000 User Guide, MN-002704-xx.
For the latest version of this guide and all guides, go to: zebra.com/support
Service Information
If you have a problem with your equipment, contact Customer Support for your region. Contact information is
available at: zebra.com/support
.
.
14
About This Guide
When contacting support, please have the following information available:
• Serial number of the unit (found on manufacturing label)
• Model number or product name (found on manufacturing label)
• Software type and version number
Customer Support responds to calls by email or telephone within the time limits set forth in support
agreements.
If the problem cannot be solved by Customer Support, you may need to return the equipment for servicing and
will be given specific directions. We are not responsible for any damages incurred during shipment if the
approved shipping container is not used. Shipping the units improperly can possibly void the warranty.
Remove the microSD card from the device before shipping for service.
If the device was purchased from a business partner, contact that business partner for support.
15
Getting Started
Introduction
This chapter provides information for getting the device up and running for the first time.
Setup
Perform this procedure to start using the device for the first time.
1. Install a micro secure digital (SD) card (optional).
2. Installing a nano SIM card (optional)
3. Install hand strap (optional).
4. Install the battery.
5. Charge the device.
6. Power on the device.
Installing the SIM Card
NOTE: Only use a nano SIM card. Not applicable to TC57JO.
CAUTION: For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD precautions
include, but not limited to, working on an ESD mat and ensuring that the user is properly grounded.
1. Remove access cover.
16
Getting Started
Figure 1 Remove Access Door
2. Slide the SIM card holder to the unlock position.
Figure 2 Unlock SIM Card Holder
3. Lift the SIM card holder door.
Figure 3 Lift the SIM Card Holder
4. Place the nano SIM card into the card holder with contacts facing down.
17
Figure 4 Place SIM Card in Holder
5. Close the SIM card holder door.
Figure 5 Close SIM Card Holder Door
Getting Started
6. Slide to SIM card holder door to the lock position.
Figure 6 Lock SIM Card Holder Door
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
7. Re-install the access door.
18
Figure 7 Replace Access Door
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack.
Refer to the documentation provided with the card for more information, and follow the manufacturer’s
recommendations for use.
Getting Started
CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card. Proper ESD
precautions include, but are not limited to, working on an ESD mat and ensuring that the operator is properly grounded.
1. Lift the access door.
Figure 8 Lift Access Door
2. Slide the microSD card holder to the unlock position.
Figure 9 Unlock microSD Card Holder
19
Getting Started
3. Lift the microSD card holder.
Figure 10 Lift the microSD Card Holder
4. Insert the microSD card into the card holder door ensuring that the card slides into the holding tabs on each
side of the door.
Figure 11 Insert microSD Card in Holder
5. Close the microSD card holder and slide into the lock position.
Figure 12 Re-install Access Door
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
6. Re-install the access door.
20
Figure 13 Replace Access Door
Installing the Battery
User modification of the device, particularly in the battery well, such as labels, asset tags, engravings, stickers, etc., may
compromise the intended performance of the device or accessories. Performance levels such as sealing (Ingress
Protection (IP)), impact performance (drop and tumble), functionality, temperature resistance, etc. could be effected. DO
NOT put any labels, asset tags, engravings, stickers, etc. in the battery well.
Getting Started
1. Insert the battery, bottom first, into the battery compartment in the back of the device.
Figure 14 Insert Bottom of Battery into Battery Compartment
2. Press the battery down into the battery compartment until the battery release latches snap into place.
Charging the Battery
Before using the device for the first time, charge the main battery until the green Charging/Notification light
emitting diode (LED) remains lit. To charge the device use a cable or a cradle with the appropriate power
supply. For information about the accessories available for the device see Accessories for more information.
The battery charges from fully depleted to 90% in approximately 2.5 hours and from fully depleted to 100% in
approximately three hours.
NOTE: In many cases the 90% charge provides plenty of charge for daily use. A full 100% charge lasts for approximately
14 hours of use.
21
To achieve the best fast charging results use only Zebra charging accessories and batteries. Charge batteries at room
temperature with the device in sleep mode.
Charge batteries in temperatures from 5°C to 40°C (°F to 104°F). The device or accessory always performs
battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37°C (+98°F))
the device or accessory may for small periods of time alternately enable and disable battery charging to keep
the battery at acceptable temperatures. The device or accessory indicates when charging is disabled due to
abnormal temperatures via its LED and a notification appears on the display.
To charge the main battery:
1. Connect the charging accessory to the appropriate power source.
2. Insert the device into a cradle or attach to a cable. The device turns on and begins charging. The
Charging/Notification LED blinks amber while charging, then turns solid green when fully charged.
Charging Indicators
Table 1 Charging/Notification LED Charging Indicators
Getting Started
State LED Indication
Off Device is not charging. Device is not inserted correctly in the
cradle or connected to a power source. Charger/cradle is not
powered.
Slow Blinking Amber (1 blink
every 4 seconds)
Slow Blinking Red (1 blink every
4 seconds)
Solid Green Charging complete.
Solid Red Charging complete but the battery is at end of useful life.
Fast Blinking Amber (2
blinks/second)
Fast Blinking Red (2
blinks/second)
Device is charging.
Device is charging but the battery is at end of useful life.
Charging error, e.g.:
• Temperature is too low or too high.
• Charging has gone on too long without completion
(typically eight hours).
Charging error but the battery is at end of useful life., e.g.:
• Temperature is too low or too high.
• Charging has gone on too long without completion
(typically eight hours).
Google Account Setup
NOTE: You must connect the device to the internet in order to set up a Google™ account.
A Google account is only required on devices with GMS software.
22
The first time the device starts, the Setup Wizard displays. Follow the on-screen instructions to set up a Google
account, configure Google Pay
information, and enable backup or restore features.
Zebra Visibility Services
The device captures and provides device analytics to a system administrator. The first time the device boots
(or after a Factory reset), the Zebra Services agreement screen displays.
Figure 15 Zebra Services
Getting Started
™ for purchasing items from the Google Play ™ store, to enter your personal
1. Touch the Device Data switch to disable the device from sending analytics data.
2. Touch OK.
Replacing the Battery
CAUTION: Do not add or remove microSD card during battery replacement.
3. Press the Power button until the menu appears.
4. Touch Battery Swap.
5. Follow the on-screen instructions.
WARNING: Do not remove the battery until after the red LED completely turns off. Loss of data may result.
6. Wait for the red LED to completely turn off.
7. If hand strap is attached, remove hand strap.
8. Press the two battery latches in.
23
Figure 16 Press Battery Latches
9. Lift the battery from the device.
Figure 17 Lift the Battery
Getting Started
CAUTION: Replace the battery within 75 seconds. After 75 seconds the device reboots and data may be lost.
10.Insert the replacement battery, bottom first, into the battery compartment in the back of the device.
11.Press the battery down until the battery release latches snap into place.
12.Replace the hand strap, if required.
13.Press the Power button to turn on the device.
Replacing the microSD Card
To replace the microSD card:
1. Press the Power button until the menu appears.
2. Touch Power off.
3. Touch OK.
4. If hand strap is attached, slide the hand strap clip up toward the top of the device and then lift.
5. Press the two battery latches in.
24
6. Lift the battery from the device.
7. Lift the access door.
Figure 18 Remove Access Door
8. Remove microSD card from holder.
9. Insert the replacement microSD card.
Getting Started
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
10.Replace the access door.
Figure 19 Replace Access Door
11.Insert the battery, bottom first, into the battery compartment in the back of the device.
12.Press the battery down until the battery release latches snap into place.
13.Replace the hand strap, if required.
14.Press and hold the Power button to turn on the device.
Replacing the SIM Card
NOTE: Only use a nano SIM card. Not applicable to TC57JO.
To replace the SIM card:
25
Getting Started
1. Press the Power button until the menu appears.
2. Touch Power off.
3. Touch OK.
4. If hand strap is attached, slide the hand strap clip up toward the top of the device and then lift.
5. Press the two battery latches in.
6. Lift the battery from the device.
7. Lift the access door.
Figure 20 Remove Access Door
8. Slide the SIM card door to the unlock position.
Figure 21 Unlock SIM Card Door
9. Lift the SIM card holder door.
26
Getting Started
Figure 22 Lift the SIM Card Door
10.Remove the SIM card.
11.Place the new SIM card into the card holder with contacts facing down.
12.Close the SIM card holder.
Figure 23 Close the SIM Card Door
13.Slide the SIM card holder door to the lock position.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
14.Replace the access door.
27
Getting Started
Figure 24 Replace Access Door
15.Insert the battery, bottom first, into the battery compartment in the back of the device.
16.Press the battery down until the battery release latch snaps into place.
17.Replace the hand strap, if required.
18.Press and hold the Power button to turn on the device.
Resetting the TC57
There are four reset functions:
• Soft reset
• Hard reset
• Enterprise reset. See Performing an Enterprise Reset on page 159.
• Factory reset See Performing a Factory Reset on page 161.
Performing a Soft Reset
Perform a soft reset if applications stop responding.
1. Press and hold the Power button until the menu appears.
2. Touch Reset.
3. The device reboots.
Performing a Hard Reset
CAUTION: Performing a hard reset with a microSD card installed in the device may cause damage or data corruption to the
microSD card. All un-saved data is lost after performing a hard reset.
Perform a hard reset if the device stops responding.
1. Simultaneously press the Power, left Scan, and Volume Up buttons for at least four seconds.
2. When the screen turns off, release the buttons.
The device reboots.
28
Accessories
Introduction
This chapter provides information for using the accessories for the device.
Accessories
This table lists the accessories available for the device.
Table 2 Accessories
Accessory Part Number Description
Cradles
1-Slot USB/Charge Only
Cradle Kit
4-Slot Charge Only Cradle
with Battery Charger Kit
5-Slot Charge Only Cradle
Kit
5-Slot Ethernet Cradle Kit CRD-TC51-5SETH-01 Provides device charging and provides
Cradle Mount BRKT-SCRD-SMRK-01 Mounts the 5-Slot Charge Only Cradle, 5-Slot
USB-Ethernet Adapter KT-TC51-ETH1-01 Provides USB and Ethernet communication
Batteries and Chargers
PowerPrecisionPlus
Battery
CRD-TC51-1SCU-01 Provides device charging and communication.
CRD-TC51-5SC4B-01 Charges up to four devices and four spare
CRD-TC51-5SCHG-01 Charges up to five devices. Includes, cradle,
BTRY-TC51-43MA1-01
BTRY-TC51-43MA1-10
Includes cradle, power supply
(PWR-BGA12V50W0WW) and DC line cord.
batteries. Includes cradle, power supply
(PWR-BGA12V108W0WW) and DC line cord
power supply (PWR-BGA12V108W0WW)
and DC line cord.
Ethernet communication for up to five
devices. Includes cradle, power supply
(PWR-BGA12V108W0WW) and DC line cord.
Ethernet Cradle, and 4-Slot Battery Charger
to a wall or rack.
with the 1-Slot USB/Charge Only Cradle Kit.
Replacement battery (single pack).
Replacement battery (10–pack).
29
Accessories
Table 2 Accessories (Continued)
Accessory Part Number Description
4-Slot Battery Charger Kit SAC-TC51-4SCHG-01 Charges up to four battery packs. Includes
cradle, power supply
(PWR-BGA12V50W0WW) and DC line cord.
Vehicle Solutions
Cigarette Light Adapter
Auto Charge Cable
Vehicle Communication
Charging Cradle
USB I/O Hub SHARE-USBH-01 Provides power and USB communication to
ProClip Charge Only
Vehicle Cradle
ProClip Hard-Wired Auto
Charger Cable
ProClip Cigarette Light
Adapter Auto Charge
Cable
RAM Mount RAM-B-166U Provides mounting for vehicle cradle.
Charge and Communication Cables
Rugged Charge/USB
Cable
Rugged USB-C Adapter ADPTR-TC56-USBC-01 Provides communication and power to the
USB-C Communication
and Charge Cable
USB Communication
Cable
Audio Accessories
2.5 mm Audio Adapter CBL-TC51-HDST25-01 Plugs into the device and provides audio to a
2.5 mm Headset HDST-25MM-PTVP-01 Use for PTT and VoIP calls.
3.5 mm Audio Adapter CBL-TC51-HDST35-01 Plugs into the device and provides audio to a
3.5 mm Headset HDST-35MM-PTVP-01 Use for PTT and VoIP calls.
CHG-AUTO-USB1-01 Provides power to the device from a cigarette
lighter socket.
CRD-TC56-UVCD1-01 Provides power for operating the device when
connected to the optional USB I/O Hub and
securely holds the device.
the Vehicle Communication Charging Cradle.
Requires power cable CHG-AUTO-CLA1-01
or CHG-AUTO-HWIRE1-01, sold separately.
3PTY-PCLIP-241389 Charges and securely holds the device with
Rugged Boot. Requires Hard-Wired Auto
Charger Cable (3PTY-PCLIP-945081) or
Cigarette Lighter Adapter
(3PTY-PCLIP-945082)
3PTY-PCLIP-945081 Provides hard-wired power to the Charge
Only Vehicle Cradle (CRD-TC56-CVCD1-01)
from a cigarette lighter socket.
3PTY-PCLIP-945082 Provides power to the ProClip Charge Only
Vehicle Cradle (3PTY-PCLIP-241389) from a
cigarette lighter socket.
CBL-TC51-USB1-01 Provides communication and power to the
device. Requires power supply
PWR-WUA5V12W0xx.
device using a USB-C cable
(CBL-TC5X-USBC2A-01).
CBL-TC5X-USBC2A-01 Provides UBC-A to USB-C communication
and power to the device.
25-124330-01R Provides micro USB to USB communication
for use with 1-Slot USB/Charge Only Cradle
Kit.
wired headset with 2.5 mm plug.
wired headset with collared 3.5 mm plug.
30
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