TC57
Touch Computer
Product Reference Guide
for Android™11
MN-004225-01EN Rev A
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many
jurisdictions worldwide. Google, Android, Google Play and other marks are trademarks of Google LLC. All
other trademarks are the property of their respective owners. ©2021 Zebra Technologies Corporation and/
or its affiliates. All rights reserved.
Information in this document is subject to change without notice. The software described in this document
is furnished under a license agreement or nondisclosure agreement. The software may be used or copied
only in accordance with the terms of those agreements.
For further information regarding legal and proprietary statements, please go to:
SOFTWARE: zebra.com/linkoslegal.
COPYRIGHTS: zebra.com/copyright.
WARRANTY: zebra.com/warranty.
END USER LICENSE AGREEMENT: zebra.com/eula.
Terms of Use
Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and
maintaining the equipment described herein. Such proprietary information may not be used, reproduced,
or disclosed to any other parties for any other purpose without the express, written permission of Zebra
Technologies.
Copyright
Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever (including,
without limitation, consequential damages including loss of business profits, business interruption, or loss
of business information) arising out of the use of, the results of use of, or inability to use such product, even
if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
Contents
About This Guide............................................................................................................................................13
Configurations......................................................................................................................................... 13
Notational Conventions........................................................................................................................14
Icon Conventions................................................................................................................................... 14
Service Information................................................................................................................................14
Determining Software Version...........................................................................................................15
Determining the Serial Number.........................................................................................................15
Getting Started................................................................................................................................................16
Unpacking the Device..........................................................................................................................16
Features.................................................................................................................................................... 17
Setting Up the Device..........................................................................................................................18
Installing the SIM Card................................................................................................................. 18
Installing a microSD Card...........................................................................................................20
Installing the Battery.................................................................................................................... 22
Charging the Battery....................................................................................................................23
Charging Indications.....................................................................................................................24
Replacing the Battery.......................................................................................................................... 24
Replacing the microSD Card............................................................................................................. 25
Replacing the SIM Card...................................................................................................................... 27
Using the Device........................................................................................................................................... 30
Home Screen......................................................................................................................................... 30
Setting the Home Screen Rotation..........................................................................................32
Status Bar........................................................................................................................................ 32
3
Contents
Managing Notifications................................................................................................................36
Opening the Quick Access Panel............................................................................................ 37
Editing Icons on the Quick Settings Bar................................................................................ 39
Battery Management............................................................................................................................39
Low Battery Notification..............................................................................................................39
Turning Off the Radios................................................................................................................39
Interactive Sensor Technology......................................................................................................... 39
Waking the Device............................................................................................................................... 40
USB Communication............................................................................................................................ 40
Transferring Files...........................................................................................................................40
Transferring Photos....................................................................................................................... 41
Disconnecting from the Host Computer..................................................................................41
Applications.................................................................................................................................................... 42
Installed Applications...........................................................................................................................42
Accessing Apps............................................................................................................................. 43
Switching Between Recent Apps............................................................................................. 43
Battery Manager....................................................................................................................................44
Opening Battery Manager.......................................................................................................... 44
Battery Manager Information Tab.............................................................................................44
Battery Manager Swap Tab....................................................................................................... 46
Camera.....................................................................................................................................................46
Taking Photos................................................................................................................................ 46
Recording Videos..........................................................................................................................48
Photo Settings................................................................................................................................49
DWDemo..................................................................................................................................................53
DWDemo Icons..............................................................................................................................53
Selecting a Scanner..................................................................................................................... 53
PTT Express Voice Client...................................................................................................................54
PTT Express User Interface....................................................................................................... 54
PTT Audible Indicators................................................................................................................55
PTT Notification Icons..................................................................................................................55
Enabling PTT Communication...................................................................................................56
Selecting a Talk Group............................................................................................................... 56
4
Contents
PTT Communication.....................................................................................................................56
Creating a Group Call..................................................................................................................57
Responding with a Private Response..................................................................................... 57
Disabling PTT Communication.................................................................................................. 57
RxLogger..................................................................................................................................................57
RxLogger Configuration.............................................................................................................. 58
Configuration File..........................................................................................................................58
Enabling Logging.......................................................................................................................... 58
Disabling Logging......................................................................................................................... 58
Extracting Log Files......................................................................................................................58
Backing Up Data........................................................................................................................... 58
RxLogger Utility............................................................................................................................. 58
Settings............................................................................................................................................................60
Accessing Settings............................................................................................................................... 60
Display Settings.....................................................................................................................................60
Setting the Screen Brightness Automatically....................................................................... 60
Setting the Screen Brightness Manually................................................................................ 60
Setting Night Light.........................................................................................................................61
Setting Screen Rotation............................................................................................................... 61
Setting Screen Timeout................................................................................................................61
Setting Lock Screen Notifications............................................................................................ 62
Setting Font Size...........................................................................................................................62
Setting Display Size..................................................................................................................... 62
Notification LED Brightness Level............................................................................................62
Setting Touch Panel Mode.........................................................................................................63
Setting the Date and Time.................................................................................................................63
General Sound Setting........................................................................................................................64
Sound Options............................................................................................................................... 64
Zebra Volume Controls...............................................................................................................64
Setting Wake-Up Sources..................................................................................................................65
Remapping a Button............................................................................................................................65
Remappable Keys.................................................................................................................................66
Keyboards............................................................................................................................................... 66
5
Contents
Keyboard Configuration.............................................................................................................. 66
Using the Android and Gboard Keyboards........................................................................... 67
Enterprise Keyboard.....................................................................................................................67
Language Usage...................................................................................................................................68
Changing the Language Setting...............................................................................................68
Adding Words to the Dictionary...............................................................................................68
Notifications............................................................................................................................................ 68
Setting App Notifications............................................................................................................69
Viewing Notifications................................................................................................................... 69
Controlling Lock Screen Notifications.....................................................................................69
Enabling Blink Light......................................................................................................................70
Calls...................................................................................................................................................................71
Emergency Calling................................................................................................................................. 71
Audio Modes........................................................................................................................................... 71
Bluetooth Headset.................................................................................................................................71
Wired Headset....................................................................................................................................... 72
Adjusting Audio Volume..................................................................................................................... 72
Making a Call Using the Dialer.........................................................................................................72
Accessing Dialing Options..........................................................................................................73
Make a Call Using Contacts.............................................................................................................. 73
Using the Dialer.............................................................................................................................73
Using the Contacts App..............................................................................................................74
Make a Call Using Call History......................................................................................................... 74
Using the Call History List.......................................................................................................... 74
Making a Conference Call on GSM.................................................................................................75
Making a Call Using a Bluetooth Headset.................................................................................... 75
Answering Calls..................................................................................................................................... 76
Call Settings............................................................................................................................................76
Data Capture...................................................................................................................................................79
Imaging.....................................................................................................................................................79
Digital Camera........................................................................................................................................79
6
Contents
Operational Modes...............................................................................................................................80
Scanning Considerations....................................................................................................................80
Scanning with Internal Imager........................................................................................................... 81
Scanning with Internal Camera.........................................................................................................82
Scanning with the RS507/RS507X Hands-Free Imager.............................................................83
Scanning with the RS6000 Bluetooth Ring Scanner..................................................................86
Scanning with the RS5100 Ring Scanner...................................................................................... 88
Scanning with the DS3678 Bluetooth Scanner............................................................................90
Scanning with the LI3678 Linear Imager....................................................................................... 92
Scanning with the DS2278 Digital Scanner.................................................................................. 93
Scanning with the DS8178 Digital Scanner................................................................................... 94
Pairing a Bluetooth Ring Scanner....................................................................................................95
Pairing in SSI Mode Using Near Field Communication......................................................96
Pairing in HID Mode Using Near Field Communication.....................................................96
Pairing Using Simple Serial Interface (SSI).............................................................................97
Pairing Using Bluetooth Human Interface Device............................................................... 98
Pairing a Bluetooth Scanner..............................................................................................................99
Pairing in SSI Mode Using Near Field Communication......................................................99
Pairing in HID Mode Using Near Field Communication.....................................................99
DataWedge.............................................................................................................................................101
Enabling DataWedge...................................................................................................................101
Disabling DataWedge..................................................................................................................101
Supported Decoders................................................................................................................... 101
Wireless..........................................................................................................................................................109
Wireless Wide Area Networks.........................................................................................................109
Sharing the Mobile Data Connection....................................................................................109
Data Usage......................................................................................................................................111
Cellular Network Settings.......................................................................................................... 112
Wireless Local Area Network............................................................................................................113
Connecting to a Wi-Fi Network................................................................................................ 114
Removing a Wi-Fi Network........................................................................................................ 114
WLAN Configuration.................................................................................................................... 114
Bluetooth.................................................................................................................................................119
7
Contents
Adaptive Frequency Hopping...................................................................................................119
Security...........................................................................................................................................120
Bluetooth Profiles........................................................................................................................ 120
Bluetooth Power States..............................................................................................................121
Bluetooth Radio Power...............................................................................................................121
Enabling Bluetooth......................................................................................................................122
Disabling Bluetooth.....................................................................................................................122
Discovering Bluetooth Device(s)............................................................................................. 122
Changing the Bluetooth Name................................................................................................122
Connecting to a Bluetooth Device.........................................................................................123
Selecting Profiles on the Bluetooth Device......................................................................... 123
Unpairing a Bluetooth Device..................................................................................................123
Cast..........................................................................................................................................................123
Near Field Communication...............................................................................................................123
Reading NFC Cards.................................................................................................................... 124
Sharing Information Using NFC...............................................................................................125
Enterprise NFC Settings............................................................................................................ 125
Accessories....................................................................................................................................................127
Device Accessories.............................................................................................................................127
Main Battery Charging.......................................................................................................................130
Spare Battery Charging.....................................................................................................................130
Charging Temperature........................................................................................................................131
1-Slot USB Cradle................................................................................................................................. 131
Setup............................................................................................................................................... 132
Charging the Device in the Cradle.........................................................................................133
Inserting a TC5X with Rugged Boot into Cradle................................................................ 134
1-SlotWorkstation Docking Cradle................................................................................................. 134
Setup............................................................................................................................................... 136
Ethernet Settings..........................................................................................................................137
Scanner Setup.............................................................................................................................. 138
Security........................................................................................................................................... 139
Using the Workstation Cradle..................................................................................................139
Changing Monitor Resolution...................................................................................................139
8
Contents
Charging the Device in the Cradle........................................................................................ 139
Inserting a TC5X with Rugged Boot into Cradle................................................................ 140
2-Slot USB/Ethernet Cradle..............................................................................................................140
Setup............................................................................................................................................... 142
Ethernet Settings......................................................................................................................... 142
Inserting a TC5X with Rugged Boot into Cradle................................................................ 144
Charging the Device in the Cradle.........................................................................................144
5-Slot Charge Only Cradle............................................................................................................... 145
Setup................................................................................................................................................147
Charging the Device in the Cradle......................................................................................... 147
Inserting a TC5X with Rugged Boot into Cradle................................................................ 148
5-Slot Ethernet Cradle....................................................................................................................... 148
Setup............................................................................................................................................... 150
Daisy-chaining Ethernet Cradles.............................................................................................150
Ethernet Settings.......................................................................................................................... 151
Charging the Device in the Cradle........................................................................................ 153
Inserting a TC5X with Rugged Boot into Cradle................................................................ 154
Establishing Ethernet Connection...........................................................................................154
4-Slot Battery Charger....................................................................................................................... 155
Single Charger Setup.................................................................................................................155
Two Charger Setup.....................................................................................................................156
Charging Spare Batteries..........................................................................................................158
Rugged Boot.........................................................................................................................................159
Installation...................................................................................................................................... 159
Installing Plastic Stylus...............................................................................................................160
Charging with Cradles.................................................................................................................161
2.5 mm Audio Adapter......................................................................................................................162
3.5 mm Audio Adapter...................................................................................................................... 163
Rugged Charge/USB Cable............................................................................................................. 165
Connecting Rugged Charge/USB Cable to Device........................................................... 165
Connecting to TC5X with Rugged Boot............................................................................... 166
USB Communication................................................................................................................... 167
Charging the Device...................................................................................................................167
Disconnecting the Rugged Charge/USB Cable..................................................................168
9
Contents
Trigger Handle..................................................................................................................................... 169
Installing the Rugged Boot....................................................................................................... 169
Removing the Device from the Trigger Handle................................................................... 171
Installing the Optional Lanyard................................................................................................172
Inserting the Device into the Trigger Handle...................................................................... 173
Power Supply........................................................................................................................................174
5-Slot Cradle Rack Installation.........................................................................................................174
4-Slot Battery Chargers Rack Installation..................................................................................... 177
Rack Mount Installation..................................................................................................................... 180
Wall Installation.................................................................................................................................... 183
Bottom Tray Assembly...............................................................................................................183
Mountingthe Bracket................................................................................................................. 184
Application Deployment..............................................................................................................................186
Security...................................................................................................................................................186
Secure Certificates......................................................................................................................186
Installing a Secure Certificate.................................................................................................. 186
Configuring Credential Storage Settings.............................................................................. 187
Android Development Tools............................................................................................................ 187
Android Development Workstation........................................................................................ 187
Enabling Developer Options.................................................................................................... 187
EMDK for Android....................................................................................................................... 188
StageNow for Android............................................................................................................... 188
GMS Restricted.............................................................................................................................189
ADB USB Setup........................................................................................................................... 189
Application Installation Methods..................................................................................................... 190
Installing Applications Using the USB Connection............................................................ 190
Installing Applications Using the Android Debug Bridge..................................................191
Installing Applications Using Wireless ADB.......................................................................... 191
Installing Applications Using a microSD Card.....................................................................193
Uninstalling an Application....................................................................................................... 194
Android System Update.................................................................................................................... 194
Performing a System Update Using microSD Card...........................................................194
Performing a System Update Using ADB.............................................................................195
10
Contents
Performing a System Update Using Wireless ADB........................................................... 196
Verifying System Update Installation..................................................................................... 197
Android-Enterprise Reset.................................................................................................................. 197
Performing an Enterprise Reset Using microSD Card...................................................... 198
Performing an Enterprise Reset Using ADB........................................................................198
Performing an Enterprise Reset Using Wireless ADB.......................................................199
Android Factory Reset.......................................................................................................................201
Performing a Factory Reset Using microSD Card..............................................................201
Performing a Factory Reset Using ADB.............................................................................. 202
Performing a Factory Reset Using Wireless ADB............................................................. 203
Android Storage..................................................................................................................................204
Random Access Memory......................................................................................................... 205
Internal Storage.......................................................................................................................... 205
External Storage......................................................................................................................... 206
Enterprise Folder........................................................................................................................ 207
Managing Apps................................................................................................................................... 207
App Details................................................................................................................................... 207
Managing Downloads....................................................................................................................... 208
Maintenance and Troubleshooting...........................................................................................................209
Maintaining the Device.....................................................................................................................209
Display Best Practices...................................................................................................................... 209
Best Practices for Enterprise Mobile Computing Devices Operating in Hot
Environments and Direct Sunlight.............................................................................................210
Battery Safety Guidelines................................................................................................................. 210
Cleaning Instructions...........................................................................................................................211
Cleaning and Disinfecting Guidelines.................................................................................... 211
Approved Cleaning and Disinfectant Agents...................................................................... 212
Special Cleaning Notes............................................................................................................. 212
Cleaning Frequency....................................................................................................................212
Cleaning the Device...........................................................................................................................213
Housing...........................................................................................................................................213
Display.............................................................................................................................................213
Camera and Exit Window..........................................................................................................213
11
Contents
Battery Guide Slots..................................................................................................................... 213
Cleaning the Battery Connector and Locating Magnet.................................................... 213
Cleaning Cradle Connectors............................................................................................................214
Troubleshooting................................................................................................................................... 215
Resetting the Device..................................................................................................................215
DeviceTroubleshooting.............................................................................................................215
1-Slot Charge Only Cradle Troubleshooting........................................................................ 218
1-Slot Workstation Docking Cradle Troubleshooting.........................................................218
2-Slot USB/Ethernet Cradle Troubleshooting......................................................................219
5-Slot Charge Only Cradle Troubleshooting......................................................................220
4-Slot Battery Charger Troubleshooting...............................................................................221
5-Slot Ethernet Cradle Troubleshooting...............................................................................221
Technical Specifications............................................................................................................................. 223
SE4710 Decode Distances...............................................................................................................223
I/O Connector Pin-Outs.................................................................................................................... 224
1-Slot Charge Only Cradle Technical Specifications................................................................ 224
1-Slot Workstation Docking Cradle Technical Specifications.................................................225
2-Slot USB/Ethernet Cradle Technical Specifications..............................................................226
4-Slot Charge Only Cradle with Battery Charger Technical Specifications........................226
5-Slot Charge Only Cradle Technical Specifications................................................................227
5-Slot Ethernet Cradle Technical Specifications....................................................................... 228
4-Slot Battery Charger Technical Specifications....................................................................... 228
Trigger Handle Technical Specifications.....................................................................................229
Rugged Charge/USB Cable Technical Specifications............................................................. 229
12
About This Guide
About This Guide
This guide provides information about setting up and using the TC57touch computers. Some screens
shown in this guide may differ from the actual screens shown on the device.
Configurations
This guide covers the following configurations:
Table 1Configurations
Configuration Radios Display Memory Data Capture
Options
TC57HO-1 WLAN: 802.11
a/b/g/n/ac/
d/h/i/r/k/v3/
w WPAN:
Bluetooth v5.0
Low Energy
WWAN: HSPA
+/ LTE/CDMA
TC57JO-1 WLAN: 802.11
a/b/g/n/ac/
d/h/i/r/k/v3/
w WPAN:
Bluetooth v5.0
Low Energy
WWAN: HSPA
+/ LTE/CDMA
TC57HO-2 WLAN: 802.11
a/b/g/n/ac/
d/h/i/r/k/v3/
w WPAN:
Bluetooth v5.0
Low Energy
WWAN: HSPA
+/ LTE
5.0” High
Definition
(1280 x 720)
LCD
5.0” High
Definition
(1280 x 720)
LCD
5.0” High
Definition
(1280 x 720)
LCD
4 GB RAM / 32
GB Flash
4 GB RAM / 32
GB Flash
4 GB RAM / 32
GB Flash
2D imager
(SE-4710) and
integrated NFC
2D imager
(SE-4710) and
integrated NFC
2D imager
(SE-4710) and
integrated NF
Operating
System
Androidbased,Google
™ Mobile
Services (GMS)
11
Android-based,
AOSP 11 (China
only)
Google
™ Mobile
Services (GMS)
11.
13
Notational Conventions
The following conventions are used in this document:
• Bold text is used to highlight the following:
• Dialog box, window, and screen names
• Drop-down list and list box names
• Checkbox and radio button names
• Icons on a screen
• Key names on a keypad
• Button names on a screen
• Bullets (•) indicate:
• Action items
• List of alternatives
• Lists of required steps that are not necessarily sequential.
• Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists.
About This Guide
Icon Conventions
The documentation set is designed to give the reader more visual clues. The following graphic icons are
used throughout the documentation set.
NOTE: The text here indicates information that is supplemental for the user to know and that is
not required to complete a task.The text here indicates information that is important for the user
to know.
IMPORTANT: The text here indicates information that is important for the user to know.
CAUTION: If the precaution is not heeded, the user could receive a minor or moderate injury.
WARNING: If danger is not avoided, the user CAN be seriously injured or killed.
DANGER: If danger is not avoided, the user WILL be seriously injured or killed.
Service Information
If you have a problem with your equipment, contact Zebra Global Customer Support for your region.
Contact information is available at: zebra.com/support.
When contacting support, please have the following information available:
• Serial number of the unit
• Model number or product name
• Software type and version number
14
Zebra responds to calls by email, telephone, or fax within the time limits set forth in support agreements.
If your problem cannot be solved by Zebra Customer Support, you may need to return your equipment for
servicing and will be given specific directions. Zebra is not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void
the warranty.
If you purchased your Zebra business product from a Zebra business partner, contact that business partner
for support.
Determining Software Version
Before contacting Customer Support, determine the current software version on your device.
1.
Swipe down from the Status bar with two fingers to open the Quick Access panel, and then touch .
2. Touch About phone.
3. Scroll to view the following information:
• Status
• Battery information
About This Guide
• Emergency information
• SW components
• Legal information
• Model & hardware
• Model
• Android version
• Android security patch level
• Android security patch version
• Google Play system update
• Baseband version
• Kernel version
• Build Fingerprint
• Build number
• Android Security Update
To determine the device IMEI information (WWAN only), touch About phoneIMEI:
• IMEI - Displays the IMEI number for the device.
• IMEI SV - Displays the IMEI software version (SV) number for the device.
Determining the Serial Number
Before contacting Customer Support, determine the serial number of your device.
15
Getting Started
Getting Started
This section provides information for getting the device up and running for the first time.
Unpacking the Device
Unpacking the device from the box.
1. Carefully remove all protective material from the device and save the shipping container for later
storage and shipping.
2. Verify that the following were received:
• Touch computer
• >15.48 Watt hours (typical) / >4,150 mAh PowerPrecision+ Lithium-ion battery
• Regulatory Guide.
3. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Global
Customer Support center immediately.
4. Prior to using the device for the first time, remove the protective shipping film that covers the scan
window, display and camera window.
16
Features
1
2
3
4
5
6
7
8
9
10
11
12
8
13
14
Getting Started
This section provides a list of features.
1 Front Camera
2 Receiver
3 Data Capture LED
4 Microphone
5 Proximity Sensor
6 Light Sensor
7 Charging/Notification LED
8 ActiveEdge Touch Zone
9 Touch Screen
10 Speaker
11 Interface Connector
12 Microphone
13 Scan Button
14 PTT Button
17
1
2
3
4
5
6
7
8
9
10
11
4
1 Battery
2 NFC Antenna
3 Scan Button
4 Battery Release Latch
5 Volume Up/Down Button
Getting Started
6 Rear Camera
7 Camera Flash
8 Power Button
9 Microphone
10 Exit Window
11 Headphone Jack
12 Programmable Button
Setting Up the Device
To use the device for the first time.
To start using the device for the first time.
1. Install a nano SIM card.
2. Install a micro secure digital (SD) card (optional).
3. Install hand strap (optional).
4. Install the battery.
5. Charge the device.
6. Power on the device.
Installing the SIM Card
18
Getting Started
NOTE: Only use a nano SIM card.
CAUTION: For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card.
Proper ESD precautions include, but not limited to, working on an ESD mat and ensuring that the
user is properly grounded.
1. Remove access cover.
2. Slide the SIM card holder to the unlock position.
3. Lift the SIM card holder door.
4. Place the nano SIM card into the card holder with contacts facing down.
19
Getting Started
5. Close the SIM card holder door.
6. Slide to SIM card holder door to the lock position.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
7. Re-install the access door.
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack.
Refer to the documentation provided with the card for more information, and follow the manufacturer's
recommendations for use.
CAUTION—ESD: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the
microSD card. Proper ESD precautions include, but are not limited to, working on an ESD mat and
ensuring the operator is properly grounded.
20
Getting Started
1. Lift the access door.
2. Slide the microSD card holder to the Open position.
3. Lift the microSD card holder door.
4. Insert the microSD card into the card holder ensuring that the card slides into the holding tabs on each
side of the door.
21
Getting Started
5. Close the microSD card holder door.
6. Slide the microSD card holder door to the Lock position.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
7. Re-install the access door.
Installing the Battery
This section describes how to install the battery into the TC57 device.
NOTE: User modification of the device, particularly in the battery well, such as labels, asset
tags, engravings, stickers, etc., may compromise the intended performance of the device or
accessories. Performance levels such as sealing (Ingress Protection (IP)), impact performance
(drop and tumble), functionality, temperature resistance, etc. could be effected. DO NOT put any
labels, asset tags, engravings, stickers, etc. in the battery well.
22
1. Insert the battery, bottom first, into the battery compartment in the back of the device.
Figure 1Insert Bottom of Battery into Battery Compartment
2. Press the battery down into the battery compartment until the battery release latches snap into place.
Charging the Battery
Getting Started
Before using the device for the first time, charge the main battery until the green Charging/Notification light
emitting diode (LED) remains lit. To charge the device use a cable or a cradle with the appropriate power
supply.
For information about the accessories available for the device see Accessories for more information. The
battery charges from fully depleted to 90% in approximately 2.5 hours, and from fully depleted to 100% in
approximately three hours.
NOTE:
In many cases the 90% charge provides plenty of charge for daily use. A full 100% charge lasts
for approximately 14 hours of use.
To achieve the best fast charging results use only Zebra charging accessories and batteries.
Charge batteries at room temperature with the device in sleep mode.
Charge batteries in temperatures from 5°C to 40°C (41°F to 104°F). The device or accessory always
performs battery charging in a safe and intelligent manner. At higher temperatures (for example:
approximately +37°C (+98°F)) the device or accessory may for small periods of time alternately enable and
disable battery charging to keep the battery at acceptable temperatures. The device or accessory indicates
when charging is disabled due to abnormal temperatures via its LED and a notification appears on the
display.
To charge the main battery:
1. Connect the charging accessory to the appropriate power source.
2. Insert the device into a cradle or attach to a cable. The device turns on and begins charging. The
Charging/Notification LED blinks amber while charging, then turns solid green when fully charged.
23
Charging Indications
The charging/notification LED indicates charging status.
Table 2Charging/Notification LED Charging Indicators
State LED Indications
Off Device is not charging. Device is not inserted correctly in the
Getting Started
cradle or connected to a power source. Charger/cradle is not
powered.
Slow Blinking Amber
(1 blink every 4
seconds)
Slow Blinking Red
(1 blink every 4
seconds)
Solid Green Charging complete.
Solid Red Charging complete but the battery is at end of useful life.
Fast Blinking Amber
(2 blinks/second)
Fast Blinking Red
(2 blinks/second)
Device is charging.
Device is charging but the battery is at end of useful life.
Charging error, e.g.:
• Temperature is too low or too high.
•
• Charging has gone on too long without completion (typically
eight hours).
•
Charging error but the battery is at end of useful life., e.g.:
• Temperature is too low or too high.
• Charging has gone on too long without completion (typically
eight hours).
Replacing the Battery
Replacing the battery in the TC57 device.
NOTE: User modification of the device, particularly in the battery well, such as labels, asset
tags, engravings, stickers, etc., may compromise the intended performance of the device or
accessories. Performance levels such as sealing (Ingress Protection (IP)), impact performance
(drop and tumble), functionality, temperature resistance, etc. could be effected. DO NOT put any
labels, asset tags, engravings, stickers, etc. in the battery well.
CAUTION: Do not add or remove microSD card during battery replacement.
1. Press the Power button until the menu appears.
2. Touch Battery Swap.
24
Getting Started
3. Follow the on-screen instructions.
WARNING: Do not remove the battery until after the red LED completely turns off. This may
result in loss of data.
4. Wait for the red LED to completely turn off.
5. If hand strap is attached, remove hand strap.
6. Press the two battery latches in.
7. Lift the battery from the device.
CAUTION: Replace the battery within 75 seconds. After 75 seconds the device reboots and data
may be lost.
8. Insert the replacement battery, bottom first, into the battery compartment in the back of the device.
9. Press the battery down until the battery release latches snap into place.
10. Replace the hand strap, if required.
11. Press the Power button to turn on the device.
Replacing the microSD Card
Use these procedures to replaceamicroSD card.
To replace the microSD card:
1. Press the Power button until the menu appears.
25
Getting Started
2. Touch Power off.
3. Touch OK.
4. If hand strap is attached, slide the hand strap clip up toward the top of the device and then lift.
5. Press the two battery latches in.
6. Lift the battery from the device.
7. Lift the access door.
8. Remove microSD card from the holder.
9. Insert the replacement microSD card.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
10. Replace the access door.
11. Insert the battery, bottom first, into the battery compartment in the back of the device.
12. Press the battery down until the battery release latches snap into place.
13. Replace the hand strap, if required.
14. Press and hold the Power button to turn on the device.
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Replacing the SIM Card
Use these procedures to replacea SIM card.
NOTE: User modification of the device, particularly in the battery well, such as labels, asset
tags, engravings, stickers, etc., may compromise the intended performance of the device or
accessories. Performance levels such as sealing (Ingress Protection (IP)), impact performance
(drop and tumble), functionality, temperature resistance, etc. could be effected. DO NOT put any
labels, asset tags, engravings, stickers, etc. in the battery well.
To replace the SIM card:
1. Press the Power button until the menu appears.
2. Touch Power off.
3. Touch OK.
4. If hand strap is attached, slide the hand strap clip up toward the top of the device and then lift.
5. Press the two battery latches in.
6. Lift the battery from the device.
7. Lift the access door.
Getting Started
8. Slide the SIM card door to the unlock position.
27
Getting Started
9. Lift the SIM card holder door.
10. Remove the SIM card.
11. Place the new SIM card into the card holder with contacts facing down.
12. Close the SIM card holder.
13. Slide the SIM card holder door to the lock position.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
28
Getting Started
14. Replace the access door.
15. Insert the battery, bottom first, into the battery compartment in the back of the device.
16. Press the battery down until the battery release latch snaps into place.
17. Replace the hand strap, if required.
18. Press and hold the Power button to turn on the device.
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Using the Device
Using the Device
This section explains how to use your device.
Home Screen
Turn on the device to display the Home screen. Depending on how your system administrator configured
your device, your Home screen may appear differently than the graphics in this section.
After a suspend or screen time-out, the Home screen displays with the lock slider. Touch the screen and
slide up to unlock. The Home screen provides four additional screens to place widgets and shortcuts.
Swipe the screen left or right to view the additional screens.
NOTE: By default, AOSP devices do not have the same icons on the Home screen as GMS
devices. Icons are shown below for example only.
Home screen icons can be configured by the user and may look different than shown.
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