TC55
INTEGRATOR GUIDE
Copyrights
The products described in this document may include copyrighted computer programs. Laws in the United States and
other countries preserve for certain exclusive rights for copyrighted computer programs. Accordingly, any
copyrighted computer programs contained in the products described in this document may not be copied or
reproduced in any manner without the express written permission.
©
2015 Symbol Technologies, Inc. All Rights Reserved
No part of this document may be reproduced, transmitted, stored in a retrieval system, or translated into any language
or computer language, in any form or by any means, without the prior written permission.
Furthermore, the purchase of our products shall not be deemed to grant either directly or by implication, estoppel or
otherwise, any license under the copyrights, patents or patent applications, except for the normal non-exclusive,
royalty-free license to use that arises by operation of law in the sale of a product.
Disclaimer
Please note that certain features, facilities, and capabilities described in this document may not be applicable to or
licensed for use on a particular system, or may be dependent upon the characteristics of a particular mobile subscriber
unit or configuration of certain parameters. Please refer to your contact for further information.
3 | Copyrights
Trademarks
Zebra and the Zebra head graphic are registered trademarks of ZIH Corp. The Symbol logo is a registered trademark
of Symbol Technologies, Inc., a Zebra Technologies company.
MN000017A03-B | February 2015
5 | Revision History
Revision History
Changes to the original guide are listed below:
Change Date Description
A01 Rev. A 10/15/2013 Initial release.
A01 Rev. B 12/12/13 Minor corrections.
A02 Rev A 04/02/14 Add support for configurations with Google Mobile Services (Standard Configu-
ration) and TC55CH.
A03 Rev A 08/5/14 Add TC55CH with 3G Voice and Data configuration support.
A03 Rev B 02/15/15 Zebra rebranding.
MN000017A03-B | February 2015
Contents
Copyrights........................................................................................................................................ 3
Revision History...............................................................................................................................5
About This Guide...........................................................................................................................11
Documentation Set.............................................................................................................................................. 11
Configurations.....................................................................................................................................................11
Chapter Descriptions........................................................................................................................................... 12
Notational Conventions.......................................................................................................................................13
Icon Conventions.................................................................................................................................................13
Service Information.............................................................................................................................................13
Chapter 1: Getting Started....................................................................................15
Unpacking........................................................................................................................................................... 15
Setup....................................................................................................................................................................15
Installing the SIM Card........................................................................................................................... 15
Installing an Optional microSD Card......................................................................................................18
Installing the Battery............................................................................................................................... 20
Charging the Battery............................................................................................................................... 22
Charging the Main Battery..........................................................................................................22
Charging LED Status...................................................................................................................23
Charging Temperature.................................................................................................................23
Powering On the TC55................................................................................................................24
Replacing the 2,940 mAh Battery....................................................................................................................... 24
Replacing the 4,410 mAh Battery....................................................................................................................... 26
Replacing the microSD Card...............................................................................................................................28
Resetting the Device............................................................................................................................................30
Performing a Soft Reset.......................................................................................................................... 30
Performing a Hard Reset......................................................................................................................... 30
Performing an Enterprise Reset...............................................................................................................31
Performing a Factory Reset.....................................................................................................................32
Contents | 7
Chapter 2: Accessories...........................................................................................33
TC55 Accessories................................................................................................................................................33
Five Slot Charge Only Cradle............................................................................................................................. 34
Installing a Cup....................................................................................................................................... 35
Handstrap Installation..........................................................................................................................................37
Chapter 3: USB Communication..........................................................................39
Connecting to a Host Computer via USB........................................................................................................... 39
Connecting to the TC55 as a Media Device............................................................................................39
Connecting to the TC55 as an Installer................................................................................................... 39
Disconnect from the Host Computer...................................................................................................................40
Chapter 4: DataWedge Configuration................................................................. 41
Basic Scanning.................................................................................................................................................... 41
Using the Camera.................................................................................................................................... 41
Using the Imager..................................................................................................................................... 42
Profiles.................................................................................................................................................................43
8 | Contents
Plug-ins................................................................................................................................................................43
Profiles Screen.....................................................................................................................................................44
Disabling DataWedge..............................................................................................................................46
Creating a New Profile........................................................................................................................................46
Profile Configuration...........................................................................................................................................47
Bar Code Input........................................................................................................................................ 47
Keystroke Output.................................................................................................................................... 54
Intent Output............................................................................................................................................55
Intent Overview...........................................................................................................................56
IP Output................................................................................................................................................. 57
Generating Advanced Data Formatting Rules.....................................................................................................58
Configuring ADF Plug-in........................................................................................................................58
Creating a Rule............................................................................................................................59
Defining a Rule........................................................................................................................... 59
Defining Criteria..........................................................................................................................60
Defining an Action...................................................................................................................... 61
Deleting a Rule............................................................................................................................62
Order Rules List.......................................................................................................................... 62
Deleting an Action.......................................................................................................................63
ADF Example..............................................................................................................................63
DataWedge Settings............................................................................................................................................ 66
Importing a Configuration File................................................................................................................67
Exporting a Configuration File................................................................................................................67
Importing a Profile File........................................................................................................................... 67
Exporting a Profile.................................................................................................................................. 67
Restoring DataWedge..............................................................................................................................68
Configuration and Profile File Management.......................................................................................................68
Programming Notes.............................................................................................................................................69
Overriding Trigger Key in an Application.............................................................................................. 69
Capture Data and Taking a Photo in the Same Application....................................................................69
Disable DataWedge on TC55 and Mass Deploy.....................................................................................69
Soft Scan Feature.....................................................................................................................................69
Chapter 5: Administrator Utilities....................................................................... 71
Required Software...............................................................................................................................................71
On-device Application Installation..................................................................................................................... 71
Multi-user/AppLock Configuration.................................................................................................................... 71
Enterprise Administrator Application................................................................................................................. 72
Creating Users......................................................................................................................................... 72
Adding Packages..................................................................................................................................... 73
Creating Groups...................................................................................................................................... 74
Creating Remote Authentication.............................................................................................................74
Save Data.................................................................................................................................................75
Exporting File..........................................................................................................................................75
Importing User List................................................................................................................................. 75
Importing Group List...............................................................................................................................76
Importing Package List........................................................................................................................... 76
Editing a User..........................................................................................................................................76
Deleting a User........................................................................................................................................76
Editing a Group....................................................................................................................................... 76
Deleting a Group..................................................................................................................................... 76
Editing a Package.................................................................................................................................... 77
Deleting a Package.................................................................................................................................. 77
MultiUser Administrator..................................................................................................................................... 77
Importing a Password..............................................................................................................................77
Contents | 9
Disabling the Multi-user Feature.............................................................................................................78
Enabling Remote Authentication............................................................................................................ 78
Disabling Remote Authentication........................................................................................................... 79
Enabling Data Separation........................................................................................................................79
Disabling Data Separation.......................................................................................................................79
Delete User Data..................................................................................................................................... 80
Capturing a Log File................................................................................................................................80
AppLock Administrator...................................................................................................................................... 80
Installing Groups and White Lists...........................................................................................................80
Enabling Application Lock..................................................................................................................... 81
Disabling Application Lock.................................................................................................................... 81
Manual File Configuration.................................................................................................................................. 81
Determining Applications Installed on the Device................................................................................. 83
Secure Storage.....................................................................................................................................................83
Installing a Key....................................................................................................................................... 83
Viewing Key List.................................................................................................................................... 84
Deleting a Key.........................................................................................................................................84
Volumes...................................................................................................................................................84
Creating Volume Using EFS File................................................................................................85
Creating a Volume Manually...................................................................................................... 85
Mounting a Volume.....................................................................................................................86
Listing Volumes.......................................................................................................................... 86
Unmounting a Volume................................................................................................................ 86
Deleting a Volume.......................................................................................................................86
Encrypting an SD Card................................................................................................................86
Creating an EFS File............................................................................................................................... 86
Off-line Extraction Tool..........................................................................................................................87
Creating an Image....................................................................................................................... 87
Mounting an Image..................................................................................................................... 88
Unmounting an Image.................................................................................................................88
Chapter 6: Settings.................................................................................................89
Location Settings.................................................................................................................................................89
Screen Unlock Settings....................................................................................................................................... 90
Single User Mode....................................................................................................................................90
Set Screen Unlock Using PIN..................................................................................................... 90
Set Screen Unlock Using Password............................................................................................ 91
Set Screen Unlock Using Pattern................................................................................................ 92
Multiple User Mode................................................................................................................................ 93
Passwords............................................................................................................................................................ 94
Button Programming........................................................................................................................................... 94
Programming a Button............................................................................................................................ 94
Exporting a Programmable Key Configuration File............................................................................... 95
Importing a Programmable Key Configuration File............................................................................... 95
Accounts..............................................................................................................................................................96
Language Usage.................................................................................................................................................. 96
Changing the Language Setting.............................................................................................................. 96
Adding Words to the Dictionary............................................................................................................. 96
Keyboard Settings............................................................................................................................................... 97
About Phone........................................................................................................................................................97
Chapter 7: Application Deployment.....................................................................99
Security................................................................................................................................................................99
Secure Certificates...................................................................................................................................99
10 | Contents
Installing a Secure Certificate................................................................................................................. 99
Configuring Credential Storage Settings...............................................................................................100
Development Tools........................................................................................................................................... 100
ADB USB Setup................................................................................................................................................101
Application Installation..................................................................................................................................... 101
Installing Applications Using the USB Connection..............................................................................101
Installing Applications Using the Android Debug Bridge.................................................................... 102
Uninstalling an Application...................................................................................................................102
Updating the System......................................................................................................................................... 103
Enterprise Enable.............................................................................................................................................. 104
Storage...............................................................................................................................................................105
Random Access Memory...................................................................................................................... 105
Internal Storage..................................................................................................................................... 105
External Storage.................................................................................................................................... 107
Enterprise Folder................................................................................................................................... 107
Application Management.................................................................................................................................. 108
Viewing Application Details.................................................................................................................108
Stopping an Application........................................................................................................................109
Changing Application Location............................................................................................................ 109
Managing Downloads............................................................................................................................110
RxLogger...........................................................................................................................................................110
RxLogger Configuration....................................................................................................................... 110
Enabling Logging..................................................................................................................................113
Disabling Logging.................................................................................................................................113
Extracting Log Files.............................................................................................................................. 114
MLog Manager..................................................................................................................................................114
Exporting QXDM Logs.........................................................................................................................115
Chapter 8: Maintenance and Troubleshooting................................................. 117
Maintaining the TC55....................................................................................................................................... 117
Battery Safety Guidelines..................................................................................................................................117
Cleaning Instructions.........................................................................................................................................118
Cleaning the TC55.................................................................................................................................119
Connector Cleaning...................................................................................................................119
Cleaning Cradle Connectors......................................................................................................119
Troubleshooting.................................................................................................................................................120
Troubleshooting the TC55.....................................................................................................................120
Five-Slot Charge Only Cradle CRDUNIV-55–5000R Troubleshooting.............................................. 122
Chapter 9: Technical Specifications................................................................... 123
TC55 Technical Specifications......................................................................................................................... 123
TC55 Decode Zone........................................................................................................................................... 126
SE-655 Decode Distances..................................................................................................................... 127
TC55 Connector Pin-Outs.................................................................................................................................128
Five-Slot Charge Only Cradle CRDUNIV-55-5000R Technical Specifications..............................................130
Chapter 10: Keypad Remap Strings.................................................................. 131
About This Guide
This guide provides information about setting up and configuring the TC55 and it’s accessories.
Note: Screens and windows pictured in this guide are samples and can differ from actual screens.
Documentation Set
The documentation set for the TC55 provides information for specific user needs, and includes:
• TC55 Quick Start Guide - describes how to get the device up and running.
• TC55 User Guide - describes how to use the device.
• TC55 Integrator Guide - describes how to set up the device and accessories.
11 | About This Guide
Configurations
This guide covers the following configurations:
Configuration Radios Display Memory
TC55AH
Professional
Configuration
TC55AH
Standard
Configuration
TC55BH
Professional
Configuration
WLAN:
802.11a/b/g/n
WPAN: Bluetooth v4.0 and
NFC
WWAN: LTE
WLAN:
802.11a/b/g/n
WPAN: Bluetooth v4.0 and
NFC
WWAN: LTE
WLAN:
802.11a/b/g/n
WPAN: Bluetooth v4.0 and
NFC
4.3” color
WVGA
4.3” color
WVGA
4.3” color
WVGA
1 GB RAM / 8
GB Flash
1 GB RAM / 8
GB Flash
1 GB RAM / 8
GB Flash
Data Capture
Options
Linear imager and
camera, 2D imager and camera
or camera
Linear imager and
camera or camera
Linear imager and
camera, 2D imager and camera
or camera
Operating System
Android-based,
Android OpenSource Project
4.1.2
Android-based,
Android OpenSource Project
4.1.2 with Google
Mobile Services
(GMS)
Android-based,
Android OpenSource Project
4.1.2
WWAN: HSPA+
TC55BH WLAN:
802.11a/b/g/n
4.3” color
WVGA
1 GB RAM / 8
GB Flash
Linear imager and
camera or camera
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Android-based,
Android Open-
Table continued…
12 | About This Guide
Configuration Radios Display Memory
Standard
Configuration
TC55CH with
LTE Data
Professional
Configuration
TC55CH with 3G
Voice & Data
Professional
Configuration
WPAN: Bluetooth v4.0 and
NFC
WWAN: HSPA+
WLAN:
802.11a/b/g/n
WPAN: Bluetooth v4.0 and
NFC
WWAN: CDMA/
EvDO, LTE
WLAN:
802.11a/b/g/n
WPAN: Bluetooth v4.0 and
NFC
WWAN: CDMA/
EvDO
4.3” color
WVGA
4.3” color
WVGA
1 GB RAM / 8
GB Flash
1 GB RAM / 8
GB Flash
Data Capture
Options
Linear imager and
camera or camera
Linear imager and
camera or camera
Operating System
Source Project
4.1.2 with GMS
Android-based,
Android OpenSource Project
4.1.2
Android-based,
Android OpenSource Project
4.1.2
Software Versions
To determine the current software versions touch > > About phone.
• Serial number – Displays the serial number.
• Model number – Displays the model number.
• Android version – Displays the operating system version.
• Kernel version – Displays the kernel version number.
• Build number – Displays the software build number.
Chapter Descriptions
Topics covered in this guide are as follows:
• Getting Started on page 15 provides information on getting the TC55 up and running for the first time.
• Accessories on page 33 describes the available accessories and how to use them with the TC55.
• USB Communication on page 39 describes how to connect the TC55 to a host computer using USB.
• DataWedge Configuration on page 41 describes how to use and configure the DataWedge application.
• Administrator Utilities on page 71 provides information for using the suite of administrative tools for
configuring the TC55.
• Settings on page 89 provides the settings for configuring the TC55.
• Application Deployment on page 99 provides information for developing and managing applications.
• Maintenance and Troubleshooting on page 117 includes instructions on cleaning and storing the TC55, and
provides troubleshooting solutions for potential problems during TC55 operation.
• Technical Specifications on page 123 provides the technical specifications for the TC55.
• Keypad Remap Strings on page 131 provides a list of remap strings used when remapping keys.
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Notational Conventions
The following conventions are used in this document:
• Italics are used to highlight the following:
- Chapters and sections in this and related documents
- Icons on a screen.
• Bold text is used to highlight the following:
- Dialog box, window, and screen names
- Drop-down list and list box names
- Check box and radio button names
- Button names on a screen.
• Bullets (•) indicate:
- Action items
- Lists of alternatives
- Lists of required steps that are not necessarily sequential
• Sequential lists (for example, lists that describe step-by-step procedures) appear as numbered lists.
About This Guide | 13
Icon Conventions
The documentation set is designed to give the reader more visual clues. The following graphic icons are used
throughout the documentation set. These icons and their associated meanings are described below.
Warning: The word WARNING with the associated safety icon implies information that, if disregarded,
could result in death or serious injury, or serious product damage.
Caution: The word CAUTION with the associated safety icon implies information that, if disregarded,
may result in minor or moderate injury, or serious product damage.
Note: NOTE contains information more important than the surrounding text, such as exceptions or
preconditions. They also refer the reader elsewhere for additional information, remind the reader how to
complete an action (when it is not part of the current procedure, for instance), or tell the reader where
something is located on the screen. There is no warning level associated with a note.
Service Information
If you have a problem with your equipment, contact Global Customer Support Center for your region. Contact
information is available at: http://www.zebra.com/support.
When contacting the Global Customer Support Center, please have the following information available:
• Serial number of the unit (found on manufacturing label)
• Model number or product name (found on manufacturing label)
• Software type and version number
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14 | About This Guide
Figure 1: Manufacturing Label Location
We responds to calls by email or telephone within the time limits set forth in support agreements.
If your problem cannot be solved by the Global Customer Support Center, you may need to return your equipment for
servicing and will be given specific directions. We are not responsible for any damages incurred during shipment if
the approved shipping container is not used. Shipping the units improperly can possibly void the warranty.
If you purchased your product from a business partner, contact that business partner for support.
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15 | Getting Started
Chapter
1
Getting Started
This chapter provides the features of the TC55 and explains how to set it up for the first time.
Unpacking
Carefully remove all protective material from the TC55 and save the shipping container for later storage and shipping.
Verify the following items are in the box:
• TC55
• Lithium-ion battery (2,940 mAh or 4,410 mAh)
• Charge Cable
• Quick Start Guide
• Regulatory Guide.
Note: Power Supply, p/n PWRS-124306–01R, is required and must be purchased separately.
Inspect the equipment for damage. If any equipment is missing or damaged, contact the Zebra Support Center
immediately. See Service Information on page 13 for contact information.
Setup
To start using the TC55 for the first time:
• Install the SIM Card.
• Install microSD card (optional).
• Install the battery.
• Charge the TC55.
• Power on the TC55.
• Set up Google account.
Installing the SIM Card
Caution:
For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD
precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly
grounded.
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16 | Getting Started
Note:
The TC55 accepts a full size SIM card. If using a micro or nano SIM card, a third-party SIM adapter is
required.
TC55AH, TC55BH and TC55CH with LTE Data devices require an activated SIM card. Obtain the card
from a service provider.TC55CH with 3G Voice & Data devices do not require a SIM card.
On TC55CH with LTE Data devices, if this is a new account, ensure that the account is set up for LTE
data. Obtain a SIM card from Verizon. If you have an existing LTE account that you want to move over to
this device, just install your currently active SIM card. No additional activation will be required. If this is a
new account: provide the device IMEI number (located on the label under the battery) and the SIM card
number to your service provider. After the service provider activates your account, install the SIM card.
The TC55CH must be in good LTE coverage for activation to take place. Following the on-screen process.
On TC55CH with 3G Voice & Data devices, if this is a new account,: provide the device IMEI number
(located on the label under the battery) to your service provider. After the service provider activates your
account, following the on-screen process for activation.
Procedure:
1 Slide the SIM card holder toward the bottom of the TC55 to unlock.
Figure 2: Unlock SIM Card Holder
2 Lift the SIM door.
3 Insert the SIM card with the cut edge and the contacts facing up.
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Figure 3: Install SIM Card
Getting Started | 17
4 Close the SIM card holder.
Figure 4: Close SIM Card Holder
5 Slide the SIM card holder toward the top of the TC55 to lock into place.
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18 | Getting Started
Figure 5: Lock SIM Card Holder
Installing an Optional microSD Card
Caution:
For proper electrostatic discharge (ESD) precautions to avoid damaging the SD card. Proper ESD
precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly
grounded.
Changing the microSD card can change the functionality of the TC55.
Note: The TC55 supports microSD cards up to 32 GB.
Procedure:
1 Slide the microSD card door toward the top of the TC55 to unlock.
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Figure 6: Unlock microSD Card Door
OPEN
LOCK
Getting Started | 19
2 Lift the SD card door.
3 Align the microSD card with the card holder. Ensure that the contacts on the card are facing down and toward the
card holder.
4 Insert the microSD card into the card holder.
Figure 7: Insert microSD Card
5 Close the SD card door.
6 Slide the SD card door toward the bottom of the TC55 to lock into place.
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OPEN
LOCK
20 | Getting Started
Figure 8: Lock SD Card Door
Installing the Battery
There are two sizes of batteries available for the TC55; a 2,940 mAh battery and a 4,410 mAh battery.
Procedure:
1 Align the three tabs on the bottom of the battery with the three slots in the battery compartment.
2 Press the battery down and then rotate until it locks into place.
Figure 9: Inserting the 2,940 mAh Battery
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Getting Started | 21
Figure 10: Inserting the 4,410 mAh Battery
3 Align the battery cover with the back of the device and press the battery cover down until it snaps into place.
Figure 11: Install the Battery Cover
4 Press around the edge of the cover to ensure that the battery cover is seated properly.
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22 | Getting Started
Figure 12: Secure Cover
Charging the Battery
Caution: Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on
page 117.
Charging the Main Battery
Before using the TC55 for the first time, charge the main battery until the light emitting diode (LED) turns solid green
(see Charging LED Status on page 23 for charge status indications). To charge the TC55, use the Rugged Charge
Cable with the optional power supply.
Note: Only connect the Rugged Charge Cable to the optional power supply. Do not connect the Rugged
Charge Cable to a host computer for charging.
February 2015 | MN000017A03-B
Figure 13: Connect the Rugged Charge Cable
Getting Started | 23
The TC55 begins charging. The LED blinks green while charging, then turns solid green when fully charged. The
2,940 mAh battery charges in approximately three hours and the 4,410 mAh battery charges in approximately 4.5
hours.
Charging LED Status
Table 1: Charging LED Status
Status Indications
Off
Slow blinking green (1
blink every two seconds)
Solid green Charging complete.
Slow blinking red (1
blink every two seconds)
Fast blinking red (2
blinks / per second)
TC55 is not inserted correctly in the cradle.
TC55 is not connected to a power source.
Cable or cradle is not powered.
TC55 is charging.
Battery is in an extremely low power state (normal slow charging mode).
Charging error:
• Temperature is too low or too high.
• Charging has gone on too long without completion (typically eight hours).
Charging Temperature
Charge batteries in temperatures from 0 °C to 40 °C (32 °F to 104 °F). Note that charging is intelligently controlled
by the TC55. To accomplish this, for small periods of time, the TC55 or accessory alternately enables and disables
MN000017A03-B | February 2015
24 | Getting Started
battery charging to keep the battery at acceptable temperatures. The TC55 or accessory indicates when charging is
disabled due to abnormal temperatures via its LED.
Powering On the TC55
Note: Ensure that the battery cover is properly installed. Otherwise, the TC55 will not power on.
If the TC55 did not turn on when the battery was installed, press the Power button. The LED flashes green and the
device vibrates. The splash screen displays for about a minute as the TC55 boots.
Replacing the 2,940 mAh Battery
Procedure:
1 Press the Power button until the menu displays.
2 Touch Power off.
3 Touch OK.
4 Place thumbnail at notch and lift the battery cover.
Figure 14: Remove the Battery Cover
5 Note: Do not pull the battery tab straight out. Pull at a 45 degree angle.
Pull the battery tab down at a 45 degree angle.
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Figure 15: Remove 2,940 mAh Battery
Getting Started | 25
6 Remove the battery from the battery compartment.
7 Align the three tabs on the bottom of the replacement battery with the three slots in the battery compartment.
8 Press the battery down and rotate until it locks into place.
Figure 16: Inserting the 2,940 mAh Battery
9 Align the battery cover with the back of the device.
Figure 17: Align the Battery Cover
10 Press around the edge of the cover to ensure that the battery cover is seated properly.
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26 | Getting Started
Figure 18: Secure the Battery Cover
11 Press the Power button to turn on the TC55.
Replacing the 4,410 mAh Battery
Procedure:
1 Press the Power button until the menu displays.
2 Touch Power off.
3 Touch OK.
4 Place thumbnail at notch and lift the battery cover.
Figure 19: Remove the Battery Cover
5 With two fingers, press the battery down.
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Getting Started | 27
Figure 20: Remove 4,410 mAh Battery
6 Rotate the battery out of the compartment.
7 Align the three tabs on the bottom of the replacement battery with the three slots in the battery compartment.
8 Press the battery down and rotate until it locks into place.
Figure 21: Inserting the 4,410 mAh Battery
9 Align the battery cover with the back of the device.
Figure 22: Align the Battery Cover
10 Press around the edge of the cover to ensure that the battery cover is seated properly.
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28 | Getting Started
Figure 23: Secure the Battery Cover
11 Press the Power button to turn on the TC55.
Replacing the microSD Card
Caution:
For proper electrostatic discharge (ESD) precautions to avoid damaging the SD card. Proper ESD
precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly
grounded.
Changing the microSD card can change the functionality of the TC55.
Ensure that you follow the procedures to shut down the TC55 before replacing the microSD card. Data
corruption can occur if reading or writing to the microSD card and power is removed.
Note: The TC55 supports microSD cards up to 32 GB.
To replace the microSD card:
Procedure:
1 Press the Power button until the menu displays.
2 Touch Power off.
3 Touch OK.
4 Wait for the device to power off completely.
5 Remove the battery cover.
6 Remove the battery.
7 Slide the microSD card cover up to unlock.
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Figure 24: Unlock microSD Card Cover
OPEN
LOCK
Getting Started | 29
8 Lift the microSD card cover.
9 Remove the microSD card from the card holder.
10 Align the replacement microSD card with the card holder. Ensure that the contacts on the card are facing down
and toward the card holder.
11 Insert the microSD card into the card holder.
Figure 25: Insert microSD Card
12 Close the microSD card cover.
13 Slide the microSD card cover down to lock into place.
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OPEN
LOCK
30 | Getting Started
Figure 26: Lock microSD Card Cover
14 Replace the battery.
15 Align the battery cover with the back of the device and press the battery cover down until it snaps into place.
16 Press the Power button to turn on the device.
Resetting the Device
There are four reset functions:
• Soft Reset
• Hard Reset
• Enterprise Reset
• Factory Reset.
Performing a Soft Reset
Perform a soft reset if applications stop responding.
Procedure:
1 Press and hold the Power button until the menu appears.
2 Touch Reset.
3 The device reboots.
Performing a Hard Reset
Caution: Performing a hard reset with a SD card installed in the TC55 may cause damage or data
corruption to the SD card.
Perform a hard reset if the TC55 stops responding.
Procedure:
1 Simultaneously press the Power, Programmable and Volume Up buttons.
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