COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to
www.zebra.com/copyright.
WARRANTY: For complete warranty information, go to www.zebra.com/warranty.
END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula.
Terms of Use
•Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining
the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to
any other parties for any other purpose without the express, written permission of Zebra Technologies.
•Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
•Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
•Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever (including,
without limitation, consequential damages including loss of business profits, business interruption, or loss of
business information) arising out of the use of, the results of use of, or inability to use such product, even if
Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
This guide provides information about using the TC52 touch computer and accessories.
NOTE: Screens and windows pictured in this guide are samples and can differ from actual screens.
Documentation Set
The documentation set provides information for specific user needs, and includes:
•TC52 Touch Computer Quick Start Guide - describes how to get the device up and running.
•TC52 Touch Computer User Guide for Android 8.1 Oreo - describes how to use the device.
•TC52 Touch Computer Integrator Guide for Android 8.1 Oreo - describes how to set up the device
and accessories.
Configurations
This guide covers the following configurations:
Figure 1 Configurations
ConfigurationRadiosDisplayMemory
TC520K-1WLAN: 802.11
a/b/g/n//ac/d/h/i/r/k/v
WPAN: Bluetooth v5.0
Low Energy
TC520K-1WLAN: 802.11
a/b/g/n//ac/d/h/i/r/k/v
WPAN: Bluetooth v5.0
Low Energy
3
/w
3
/w
5.0” High
Definition
(1280 x
720) LCD
5.0” High
Definition
(1280 x
720) LCD
4 GB RAM /
32 GB Flash
4 GB RAM /
32 GB Flash
Software Versions
To determine the current software versions:
1. Swipe down from the Status bar to open the Quick Settings bar.
Data Capture
Options
2D imager
(SE-4710) and
integrated NFC
2D imager
(SE-4710) and
integrated NFC
Operating
System
Android-based,
Google™ Mobile
Services (GMS)
8.1.0
Android-based,
AOSP 8.1.0
(China only)
12
2. Touch > System.
3. Touch About phone.
4. Scroll to view the following information:
•Model
•Android version
•Android security patch version
•Kernel version
•Build number.
To determine the device serial number, touch About phone > Status.
•Serial number.
Chapter Descriptions
Topics covered in this guide are as follows:
•Getting Started provides information on getting the device up and running for the first time.
•Using the Device provides information for operating the device.
•Applications provides information on using applications installed on the device.
•Data Capture provides information for capturing bar code data using the imager.
•Wireless provides information on the various wireless options.
•Accessories provides information for using the accessories for the device.
•Maintenance and Troubleshooting includes instructions on cleaning and provides troubleshooting solutions
for potential problems during device operation.
•Technical Specifications provides the technical specifications for the device.
About This Guide
Notational Conventions
The following conventions are used in this document:
•Bold text is used to highlight the following:
•Dialog box, window and screen names
•Drop-down list and list box names
•Check box and radio button names
•Icons on a screen
•Key names on a keypad
•Button names on a screen.
•Bullets (•) indicate:
•Action items
•Lists of alternatives
•Lists of required steps that are not necessarily sequential.
•Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
•DS2278 Digital Scanner Product Reference Guide, p/n, MN-002915-xx.
About This Guide
For the latest version of this guide and all guides, go to: zebra.com/support
Service Information
If you have a problem with your equipment, contact Customer Support for your region. Contact information is
available at: zebra.com/support
When contacting support, please have the following information available:
•Serial number of the unit (found on manufacturing label)
•Model number or product name (found on manufacturing label)
•Software type and version number.
Customer Support responds to calls by email or telephone within the time limits set forth in support
agreements.
If the problem cannot be solved by Customer Support, the user may need to return the equipment for servicing
and will be given specific directions. We are not responsible for any damages incurred during shipment if the
approved shipping container is not used. Shipping the units improperly can possibly void the warranty.
Remove the microSD card from the device before shipping for service.
If the device was purchased from a business partner, contact that business partner for support.
.
.
14
About This Guide
Provide Documentation Feedback
If you have comments, questions, or suggestions about this guide, send an email to
EVM-Techdocs@zebra.com
.
15
Getting Started
Introduction
This chapter provides information for getting the device up and running for the first time.
Unpacking
1. Carefully remove all protective material from the device and save the shipping container for later
storage and shipping.
2. Verify that the following were received:
•touch computer
•4,300 mAh (typical)/4,050 mAh (minimum) PowerPrecision+ Lithium-ion battery
•Regulatory Guide.
3. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Global
Customer Support center immediately.
4. Prior to using the device for the first time, remove the protective shipping film that covers the scan
window, display and camera window.
16
Features
9
14
13
12
11
10
7
6
5
3
2
4
1
8
8
Figure 2 Front View
Getting Started
Table 1 Front View Features
NumberItemFunction
1Front CameraTakes photos and videos.
2ReceiverUse for audio playback in Handset mode.
3Data Capture LEDIndicates data capture status.
4MicrophoneUse for communications in Speakerphone mode.
5Proximity SensorDetermines proximity for turning off display when in handset mode.
6Light SensorDetermines ambient light for controlling display backlight intensity.
7Charging/Notification LEDIndicates battery charging status while charging and application
generated notifications.
8ActiveEdge Touch ZoneProgrammable dynamic soft key positioned near the perimeter of
the display for one-touch access to a frequently used application or
function.
9Touch ScreenDisplays all information needed to operate the device.
10SpeakerProvides audio output for video and music playback. Provides
audio in speakerphone mode.
17
Getting Started
27
18
20
21
15
23
26
19
19
22
17
16
25
24
Table 1 Front View Features (Continued)
NumberItemFunction
11Interface ConnectorProvides USB host and client communications, audio and device
charging via cables and accessories.
CAUTION: Do not remove the interface connector to ensure proper
device sealing.
12MicrophoneUse for communications in Handset mode.
13Scan ButtonInitiates data capture (programmable).
15Battery4,300 mAh (typical)/4,050 mAh (minimum) PowerPrecision+
Lithium-ion battery.
16Basic Hand Strap MountProvides mounting point for Basic Hand Strap accessory.
17NFC AntennaProvides communication with other NFC-enabled devices.
18Scan ButtonInitiates data capture (programmable).
19Battery Release LatchesPress to remove the battery.
20Volume Up/Down ButtonIncrease and decrease audio volume (programmable).
21Rear CameraTakes photos and videos.
22Camera FlashProvides illumination for the camera.
23Power ButtonTurns the display on and off. Press and hold to reset the device,
power off or swap battery.
18
Setup
Getting Started
Table 2 Back View Features (Continued)
NumberItemFunction
24MicrophoneUse for noise cancellation.
25Exit WindowProvides data capture using the imager.
26Headset JackFor audio output to headset.
27Programmable ButtonProgrammable.
Perform this procedure to start using the device for the first time.
1. Install a micro secure digital (SD) card (optional).
2. Install hand strap (optional).
3. Install the battery.
4. Charge the device.
5. Power on the device.
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack.
Refer to the documentation provided with the card for more information, and follow the manufacturer’s
recommendations for use.
CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card. Proper ESD pre-
cautions include, but are not limited to, working on an ESD mat and ensuring that the operator is properly grounded.
1. Lift the access door.
Figure 4 Lift Access Door
2. Slide the microSD card holder to the unlock position.
19
Figure 5 Unlock microSD Card Holder
3. Lift the microSD card holder.
Figure 6 Lift the microSD Card Holder
Getting Started
4. Insert the microSD card into the card holder door ensuring that the card slides into the holding tabs on each
side of the door.
Figure 7 Insert microSD Card in Holder
5. Close the microSD card holder and slide into the lock position.
Figure 8 Re-install Access Door
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
6. Re-install the access door.
20
Figure 9 Replace Access Door
Installing the Battery
1. Insert the battery, bottom first, into the battery compartment in the back of the device.
Figure 10 Insert Bottom of Battery into Battery Compartment
Getting Started
2. Press the battery down into the battery compartment until the battery release latches snap into place.
Charging the Battery
Before using the device for the first time, charge the main battery until the green Charging/Notification light
emitting diode (LED) remains lit. To charge the device use a cable or a cradle with the appropriate power
supply. For information about the accessories available for the device see Accessories for more information.
The battery charges from fully depleted to 90% in approximately 2.5 hours and from fully depleted to 100% in
approximately three hours.
NOTE: In many cases the 90% charge provides plenty of charge for daily use. A full 100% charge lasts for approximately
14 hours of use.
To achieve the best fast charging results use only Zebra charging accessories and batteries. Charge batteries at room
temperature with the device in sleep mode.
21
Charge batteries in temperatures from 5°C to 40°C (°F to 104°F). The device or accessory always performs
battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37°C (+98°F))
the device or accessory may for small periods of time alternately enable and disable battery charging to keep
the battery at acceptable temperatures. The device or accessory indicates when charging is disabled due to
abnormal temperatures via its LED and a notification appears on the display.
To charge the main battery:
1. Connect the charging accessory to the appropriate power source.
2. Insert the device into a cradle or attach to a cable. The device turns on and begins charging. The
Charging/Notification LED blinks amber while charging, then turns solid green when fully charged.
Charging Indicators
Table 3 Charging/Notification LED Charging Indicators
StateLEDIndication
OffDevice is not charging. Device is not inserted correctly in the
Getting Started
cradle or connected to a power source. Charger/cradle is not
powered.
Slow Blinking Amber (1 blink
every 4 seconds)
Slow Blinking Red (1 blink every
4 seconds)
Solid GreenCharging complete.
Solid RedCharging complete but the battery is at end of useful life.
Fast Blinking Amber (2
blinks/second)
Fast Blinking Red (2
blinks/second)
Google Account Setup
Device is charging.
Device is charging but the battery is at end of useful life.
Charging error, e.g.:
•Temperature is too low or too high.
•Charging has gone on too long without completion
(typically eight hours).
Charging error but the battery is at end of useful life., e.g.:
•Temperature is too low or too high.
•Charging has gone on too long without completion
(typically eight hours).
NOTE: The device has to be connected to the internet in order to set up a Google™ account.
A Google account is only required on devices with GMS software.
The first time the device starts, the Setup Wizard displays. Follow the on-screen instructions to set up a Google
account, configure Google Wallet for purchasing items from the Play Store, to enter your personal information,
and enable backup/restore features.
22
Zebra Visibility Services
The device captures and provides device analytics to a system administrator. The first time the device boots
(or after a Factory reset), the Zebra Services agreement screen displays.
Figure 11 Zebra Services
Getting Started
Touch the Device Data switch to disable the device from sending analytics data.
Replacing the Battery
CAUTION: Do not add or remove microSD card during battery replacement.
1. Press the Power button until the menu appears.
2. Touch Battery Swap.
3. Follow the on-screen instructions.
WARNING: Do not remove the battery until after the red LED completely turns off. Loss of data may result.
4. Wait for the red LED to completely turn off.
5. If hand strap is attached, remove hand strap.
6. Press the two battery latches in.
23
Figure 12 Press Battery Latches
7. Lift the battery from the device.
Figure 13 Lift the Battery
Getting Started
CAUTION: Replace the battery within 75 seconds. After 75 seconds the device reboots and data may be lost.
8. Insert the replacement battery, bottom first, into the battery compartment in the back of the device.
9. Press the battery down until the battery release latches snap into place.
10.Replace the hand strap, if required.
11.Press the Power button to turn on the device.
Replacing the microSD Card
To replace the microSD card:
1. Press the Power button until the menu appears.
2. Touch Power off.
3. Touch OK.
4. If hand strap is attached, slide the hand strap clip up toward the top of the device and then lift.
24
5. Press the two battery latches in.
6. Lift the battery from the device.
7. Lift the access door.
Figure 14 Remove Access Door
8. Remove microSD card from holder.
Getting Started
9. Insert the replacement microSD card.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
10.Replace the access door.
Figure 15 Replace Access Door
11.Insert the battery, bottom first, into the battery compartment in the back of the device.
12.Press the battery down until the battery release latches snap into place.
13.Replace the hand strap, if required.
14.Press and hold the Power button to turn on the device.
Accessing Device Settings
To access device settings:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
25
2. On the Home screen, swipe up from the bottom of the screen and touch .
Battery Management
NOTE: Prior to checking the battery charge level, remove the device from any AC power source (cradle or cable).
To check the charge status of the main battery, open Settings and touch System > About phone > Battery
Information.
Alternately, swipe up from the bottom of the screen and touch to open the Battery Manager app. Touch
Advanced info. See Battery Manager on page 67.
Battery present status indicates if the battery is present and Battery level lists the battery charge (as a
percentage of fully charged). The battery percentage can also be viewed next to the battery icon in the quick
access panel. Swipe down with two fingers from the status bar to open the quick access panel.
Monitoring Battery Usage
The Battery screen provides battery charge details, power management options, and a list of which apps
consume the most battery power.
Getting Started
Use the power management options to extend battery life, or touch an app to display details about its power
consumption. Different apps display different information. Some apps include buttons that open screens with
settings to adjust power use. Use the DISABLE or FORCE CLOSE buttons to turn off apps that consume too
much power.
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch Battery.
Figure 16 Battery Screen
26
Low Battery Notification
When the battery charge level drops below 18%, the device displays a notice to connect the device to power.
The user should charge the battery using one of the charging accessories.
When the battery charge drops below 10%, the device displays a notice to connect the device to power. The
user must charge the battery using one of the charging accessories.
When the battery charge drops below 4%, the device turns off. The user must charge the battery using one of
the charging accessories.
Figure 17 Low Battery Notification
Getting Started
Battery Optimization
Observe the following battery saving tips:
•Disable DataWedge Launcher profile. Refer to the Integrator Guide for Android 8.1 for this device.
•Set the screen to turn off after a short period of non-use.
•Reduce screen brightness.
•Turn off all wireless radios when not in use.
•Turn off automatic syncing for Email, Calendar, Contacts, and other apps.
•Minimize use of apps that keep the device from suspending, for example, music and video apps.
•Enable Battery Saver mode. Swipe down from the Status bar and then touch Battery saver.
Setting the Date and Time
The user is only required to set the time zone or set the date and time if the wireless LAN does not support
Network Time Protocol (NTP).
To set the date and time:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch System > Date & time.
3. Touch Automatic date & time to disable automatic date and time synchronization.
4. Touch Automatic time zone to disable automatic time zone synchronization.
5. Touch Set date.
6. In the calendar, set today’s date.
27
7. Touch OK.
8. Touch Set time.
9. Touch the green circle, drag to the current hour and then release.
10.Touch the green circle, drag to the current minute and then release.
11.Touch AM or PM.
12.Touch OK.
13.Touch Select time zone.
14.Select the current time zone from the list.
15.Touch .
Display Settings
Use Display settings to change the screen brightness, enable night light, change the background image,
enable screen rotation, set sleep time and change font size.
Getting Started
Setting the Screen Brightness
To manually set the screen brightness:
1. Swipe down with two fingers from the Status bar to open the Quick Access panel.
2. Slide the icon to adjust the screen brightness level.
Figure 18 Brightness Slider
To let the device automatically adjust the screen brightness using the built-in light sensor:
1. Swipe down from the status bar to open the quick settings bar and then touch .
2. Touch Display.
3. If disabled, touch Adaptive brightness to automatically adjust the brightness.
By default, Adaptive brightness is enabled. Toggle the switch to disable.
4. Touch .
Setting Screen Rotation
By default, screen rotation is enabled.
To disable screen rotation:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch Display > Advanced.
28
3. Touch Auto-rotate screen.
NOTE: To change the Home screen rotation, see Setting Home Screen Rotation on page 29.
4. Touch .
Setting Home Screen Rotation
By default the Home screen rotation is disabled. To enable Home screen rotation:
NOTE: Screen rotation must be enabled to rotate the Home screen.
1. Touch and hold anywhere on the Home screen until the options appear.
2. Touch HOME SETTINGS.
3. Touch Allow Home screen rotation.
4. Touch .
5. Rotate the device.
Getting Started
Figure 19 Rotated Home Screen
Setting Screen Timeout
To set the screen sleep time:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch Display > Advanced > Sleep.
29
3. Select one of the sleep values.
•15 seconds
•30 seconds
•1 minute (default)
•2 minutes
•5 minutes
•10 minutes
•30 minutes.
4. Touch .
Setting Font Size
To set the size of the font in system apps:
1. Swipe down from the Status bar to open the Quick Settings panel and then touch .
2. Touch Display > Advanced.
Getting Started
3. Touch Font size.
Figure 20 Font Settings
4. Select one of the font size values.
•Small
•Default
•Large
•Largest.
5. Touch .
30
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