Zebra TC52 TC52 Touch Computer Product Reference Guide for Android 9.0 Pie (en)
TC52
Touch Computer
Product Reference
Guide
for Android ™ 9.0 Pie
MN-003642-03EN
Copyright
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many
jurisdictions worldwide. Google, Android, Google Play and other marks are trademarks of Google LLC. All
other trademarks are the property of their respective owners. ©2021 Zebra Technologies Corporation and/or
its affiliates. All rights reserved.
COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to
zebra.com/copyright
.
WARRANTY: For complete warranty information, go to zebra.com/warranty
END USER LICENSE AGREEMENT: For complete EULA information, go to zebra.com/eula
Terms of Use
• Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining
the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to
any other parties for any other purpose without the express, written permission of Zebra Technologies.
• Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
• Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
• Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever (including,
without limitation, consequential damages including loss of business profits, business interruption, or loss of
business information) arising out of the use of, the results of use of, or inability to use such product, even if
Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
.
.
Revision History
Changes to the original guide are listed below:
Change Date Description
-01 Rev A 7/2019 Initial release.
-02 Rev. A 4/2020 Update charging temperature in Troubleshooting section.
-03 Rev. A 7/2021 Correct hard reset key combination on page 190. Update GMS Restricted section
on page 173.
2
Table of Contents
Copyright......................................................................................................................... 2
Terms of Use................................................................................................................... 2
Revision History .............................................................................................................. 2
About This Guide.............................................................................................................................. 10
Configurations............................................................................................................... 10
Notational Conventions................................................................................................. 10
Service Information ....................................................................................................... 11
Getting Started.................................................................................................................................. 12
Introduction ................................................................................................................... 12
Unpacking ..................................................................................................................... 12
Features........................................................................................................................ 13
Setting Up the Device ................................................................................................... 15
Installing a microSD Card....................................................................................... 15
Installing the Battery ............................................................................................... 17
Charging the Battery............................................................................................... 17
Charging Indicators ................................................................................................ 18
Zebra Visibility Services................................................................................................ 18
Replacing the Battery.................................................................................................... 19
Replacing the microSD Card......................................................................................... 20
Using the Device............................................................................................................................... 22
Home Screen ................................................................................................................ 22
Status Icons ..................................................................................................... 24
Battery Optimization ............................................................................................... 28
Suspend Mode.............................................................................................................. 29
Transferring Files with a Host Computer via USB......................................................... 29
Disconnect from the Host Computer ...................................................................... 30
3
Settings.............................................................................................................................................. 31
Display Settings ............................................................................................................ 31
Setting Notification LED.......................................................................................... 34
Wake-Up Sources......................................................................................................... 35
Button Remapping ........................................................................................................ 36
Remapping a Button............................................................................................... 36
Keyboards..................................................................................................................... 36
Editing Text ...................................................................................................... 37
Entering Numbers, Symbols, and Special Characters ..................................... 37
Keyboard Configuration.......................................................................................... 39
Enabling Keyboards ......................................................................................... 39
Language Usage........................................................................................................... 39
Changing the Language Setting ............................................................................. 39
Adding Words to the Dictionary .............................................................................. 39
Keyboard Settings .................................................................................................. 40
Applications ...................................................................................................................................... 41
Switching Between Recent Apps............................................................................ 44
ActiveEdge Touch Zone................................................................................................ 44
Configuring ActiveEdge .......................................................................................... 45
Selecting Apps for a Drawer................................................................................... 46
Using ActiveEdge ................................................................................................... 48
Battery Manager............................................................................................................ 50
Camera ......................................................................................................................... 52
Taking Photos......................................................................................................... 52
Taking a Panoramic Photo ..................................................................................... 53
Recording Videos ................................................................................................... 53
Photo Settings............................................................................................................... 55
Front Camera ................................................................................................... 55
Rear Camera.................................................................................................... 55
Video Settings .................................................................................................. 56
Front Camera ................................................................................................... 56
Rear Camera.................................................................................................... 56
DataWedge Demonstration........................................................................................... 58
Scanner Selection .................................................................................................. 58
Device Central............................................................................................................... 59
Diagnostic Tool ............................................................................................................. 62
Settings................................................................................................................... 62
Battery Test Information ......................................................................................... 63
GPS Test Information ............................................................................................. 63
System Test Information......................................................................................... 63
WLAN Test Information .......................................................................................... 63
4
WWAN Test Information......................................................................................... 64
Bluetooth Test Information ..................................................................................... 64
PTT Express Voice Client ............................................................................................. 65
PTT Audible Indicators ........................................................................................... 65
PTT Notification Icons ............................................................................................ 65
Enabling PTT Communication................................................................................ 66
Selecting a Talk Group ........................................................................................... 66
PTT Communication............................................................................................... 66
Creating a Group Call ...................................................................................... 66
Responding with a Private Response..................................................................... 67
Disabling PTT Communication ............................................................................... 67
SimulScan Demo .......................................................................................................... 68
Printing the Sample Forms............................................................................................ 69
Using the Postal, Transportation and Logistics Example ....................................... 70
Using the Manufacturing Example.......................................................................... 71
Settings................................................................................................................... 73
Advanced Settings.................................................................................................. 73
Creating a Demo Customization............................................................................. 74
Default Templates .................................................................................................. 75
Data Capture ..................................................................................................................................... 80
Introduction ................................................................................................................... 80
Imaging ......................................................................................................................... 80
Digital Camera .............................................................................................................. 80
Linear Imager................................................................................................................ 81
Operational Modes ................................................................................................. 81
RS507/RS507x Hands-Free Imager ............................................................................. 81
RS6000 Bluetooth Ring Scanner .................................................................................. 82
DS3678 Digital Scanner................................................................................................ 82
LI3678 Linear Scanner.................................................................................................. 83
DS2278 Digital Scanner................................................................................................ 83
Scanning Considerations .............................................................................................. 84
Scanning with Internal Imager....................................................................................... 84
Scanning with Internal Camera..................................................................................... 86
Scanning with RS6000 Bluetooth Ring Scanner........................................................... 86
Scanning with RS507/RS507X Hands-Free Imager ..................................................... 88
Scanning with the DS3678 Bluetooth Scanner ............................................................. 89
Scanning with LI3678 Linear Imager............................................................................. 90
Scanning with DS2278 Digital Scanner ........................................................................ 91
Pairing the RS507/RS507X/RS6000 Hands-Free Imager ............................................ 92
Pairing Using Near Field Communication ..................................................................... 92
5
Pairing in HID Mode Using Near Field Communication.......................................... 92
Pairing Using Simple Serial Interface ..................................................................... 93
Pairing Using Bluetooth Human Interface Device .................................................. 94
Pairing a Bluetooth Scanner ......................................................................................... 95
Pairing Using Simple Serial Interface ..................................................................... 95
Pairing Using Bluetooth Human Interface Device .................................................. 96
Enabling DataWedge.............................................................................................. 98
Wireless........................................................................................................................................... 101
Wireless Local Area Networks .................................................................................... 101
WLAN Configuration ................................................................................................... 103
Bluetooth..................................................................................................................... 108
Adaptive Frequency Hopping...................................................................................... 108
Security................................................................................................................. 108
Bluetooth Profiles ................................................................................................. 109
Bluetooth Power States ........................................................................................ 110
Bluetooth Radio Power......................................................................................... 110
Near Field Communications ................................................................................. 112
Reading NFC Cards ............................................................................................. 112
Sharing Information Using NFC............................................................................ 113
Accessories..................................................................................................................................... 115
Introduction ................................................................................................................. 115
Accessories................................................................................................................. 115
Battery Charging ......................................................................................................... 118
Main Battery Charging.......................................................................................... 118
Spare Battery Charging ........................................................................................ 118
Charging Temperature ......................................................................................... 119
1-Slot USB Charge Cradle.......................................................................................... 120
Setup .................................................................................................................... 121
Charging the Device ............................................................................................. 121
Inserting a Device with Rugged Boot into Cradle ................................................. 122
4-Slot Charge Only Cradle with Battery Charger ........................................................ 123
Setup .................................................................................................................... 124
Charging the Device ............................................................................................. 124
Inserting a TC52 with Rugged Boot into Cradle ................................................... 126
5-Slot Charge Only Cradle.......................................................................................... 127
Setup .................................................................................................................... 128
Charging the Device ............................................................................................. 128
6
Inserting a Device with Rugged Boot into Cradle ................................................. 129
5-Slot Ethernet Cradle................................................................................................. 130
Setup .................................................................................................................... 131
Daisy-chaining Ethernet Cradles .......................................................................... 131
Ethernet Settings .................................................................................................. 132
Configuring Ethernet Proxy Settings .............................................................. 132
Configuring Ethernet Static IP Address.......................................................... 133
Charging the Device ............................................................................................. 133
Inserting a TC52 with Rugged Boot into Cradle ................................................... 134
Establishing Ethernet Connection .................................................................. 134
LED Indicators ...................................................................................................... 135
4-Slot Battery Charger ................................................................................................ 136
Setup .................................................................................................................... 136
Single Charger Setup..................................................................................... 136
Two Charger Setup ........................................................................................ 137
Charging Spare Batteries ..................................................................................... 138
Rugged Boot ............................................................................................................... 140
Installation ............................................................................................................ 140
Installing Stylus..................................................................................................... 141
Charging with Cradles .......................................................................................... 142
Basic Hand Strap Kit................................................................................................... 144
Installation ............................................................................................................ 144
Removal ............................................................................................................... 145
2.5 mm Audio Adapter ................................................................................................ 147
3.5 mm Audio Adapter ................................................................................................ 148
Rugged Charge/USB Cable........................................................................................ 149
Connecting to TC52.............................................................................................. 149
Connecting to TC52 with Rugged Boot ................................................................ 150
USB Communication ............................................................................................ 151
Charging the Device ............................................................................................. 151
Disconnecting the Rugged Charge/USB Cable.................................................... 152
Trigger Handle ............................................................................................................ 154
Installing the Rugged Boot ................................................................................... 154
Installing the Optional Lanyard ............................................................................. 155
Inserting the Device into the Trigger Handle ........................................................ 156
Removing the Device from the Trigger Handle .................................................... 157
Power Supply.............................................................................................................. 159
5-Slot Cradle Rack Installation.................................................................................... 160
4-Slot Battery Chargers Rack Installation ................................................................... 163
Rack Mount Installation............................................................................................... 166
Wall Installation........................................................................................................... 169
Bottom Tray Assembly ......................................................................................... 169
7
Bracket Wall Mounting.......................................................................................... 169
Application Deployment................................................................................................................. 171
Security ....................................................................................................................... 171
Secure Certificates...................................................................................................... 171
Installing a Secure Certificate ..................................................................................... 171
Development Tools ..................................................................................................... 172
EMDK for Android................................................................................................. 172
StageNow ............................................................................................................. 173
GMS Restricted........................................................................................................... 173
ADB USB Setup ................................................................................................... 173
Application Installation ................................................................................................ 174
Installing Applications Using the Android Debug Bridge ...................................... 175
Installing Applications Using a microSD Card ...................................................... 175
Performing a System Update...................................................................................... 176
Downloading the System Update Package .......................................................... 176
Performing an Enterprise Reset.................................................................................. 178
Downloading the Enterprise Reset Package ........................................................ 178
Using ADB ............................................................................................................ 179
Performing a Factory Reset ........................................................................................ 180
Downloading the Factory Reset Package ............................................................ 180
Storage........................................................................................................................ 182
Enterprise Folder .................................................................................................. 183
Viewing App Details.............................................................................................. 184
Maintenance and Troubleshooting ............................................................................................... 185
Introduction ................................................................................................................. 185
Maintaining the Device................................................................................................ 185
Display Best Practices ................................................................................................ 185
Image Retention ................................................................................................... 185
Battery Safety Guidelines ..................................................................................... 186
Cleaning Instructions................................................................................................... 186
Cleaning and Disinfecting Guidelines................................................................... 187
Approved Cleaning and Disinfectant Agents for TC52 ......................................... 187
Approved Cleaning and Disinfectant Agents for TC52-HC................................... 187
Special Cleaning Notes ........................................................................................ 187
Cleaning Frequency ............................................................................................. 188
Cleaning the Device.................................................................................................... 188
Housing ................................................................................................................ 188
Display.................................................................................................................. 188
8
Camera and Exit Window ..................................................................................... 188
Battery Guide Slots............................................................................................... 188
Battery Connector and Locating Magnet Cleaning............................................... 188
Cleaning Cradle Connectors....................................................................................... 189
Troubleshooting .......................................................................................................... 190
Resetting the Device ............................................................................................ 190
Performing a Soft Reset................................................................................. 190
Performing a Hard Reset ............................................................................... 190
TC52..................................................................................................................... 190
1-Slot Charge Only Cradle ................................................................................... 192
4-Slot Charge Only Cradle with Battery Charger Troubleshooting....................... 193
5-Slot Charge Only Cradle Troubleshooting......................................................... 194
5-Slot Ethernet Cradle Troubleshooting ............................................................... 195
4-Slot Battery Charger Troubleshooting ............................................................... 195
Technical Specifications................................................................................................................ 197
Decode Distances ................................................................................................ 197
I/O Connector Pin-Outs ........................................................................................ 198
1-Slot Charge Only Cradle Technical Specifications............................................ 199
4-Slot Charge Only Cradle with Battery Charger Technical Specifications .......... 199
5-Slot Charge Only Cradle Technical Specifications............................................ 200
5-Slot Ethernet Cradle Technical Specifications .................................................. 200
4-Slot Battery Charger Technical Specifications .................................................. 201
Trigger Handle Technical Specifications .............................................................. 201
Rugged Charge/USB Cable Technical Specifications.......................................... 202
Index ................................................................................................................................................ 203
9
About This Guide
Configurations
This guide covers the following configurations:
Table 1 Configurations
Configuration Radios Display Memory
TC520K-1 WLAN: 802.11
a/b/g/n//ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0
Low Energy
TC520K-1 WLAN: 802.11
a/b/g/n//ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0
Low Energy
5.0” High
Definition
(1280 x
720) LCD
5.0” High
Definition
(1280 x
720) LCD
4 GB RAM /
32 GB Flash
4 GB RAM /
32 GB Flash
Notational Conventions
The following conventions are used in this document:
• Bold text is used to highlight the following:
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen
Data Capture
Options
2D imager
(SE-4710) and
integrated NFC
2D imager
(SE-4710) and
integrated NFC
Operating
System
Android-based,
Google™ Mobile
Services (GMS)
9
Android-based,
AOSP 9 (China
only)
• Key names on a keypad
• Button names on a screen.
• Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential.
• Sequential lists (for example, those that describe step-by-step procedures) appear as numbered
lists.
10
Service Information
If you have a problem with your equipment, contact Customer Support for your region. Contact information is
available at: zebra.com/support
When contacting support, please have the following information available:
• Serial number of the unit (found on manufacturing label)
• Model number or product name (found on manufacturing label)
• Software type and version number.
Customer Support responds to calls by email or telephone within the time limits set forth in support
agreements.
If the problem cannot be solved by Customer Support, you may need to return the equipment for servicing and
will be given specific directions. We are not responsible for any damages incurred during shipment if the
approved shipping container is not used. Shipping the units improperly can possibly void the warranty.
Remove the microSD card from the device before shipping for service.
If the device was purchased from a business partner, contact that business partner for support.
About This Guide
.
Software Versions
To determine the current software versions:
1. Swipe down from the Status bar with two fingers to open the Quick Access panel and then touch .
2. Touch About phone.
3. Scroll to view the following information:
• Model
• Android version
• Android security patch version
• Kernel version
• Build number.
To determine the device serial number, touch About phone > Status.
• Serial number
11
Getting Started
Introduction
This chapter provides information for getting the device up and running for the first time.
Unpacking
1. Carefully remove all protective material from the device and save the shipping container for later
storage and shipping.
2. Verify that the following were received:
• Touch computer
• >
15.48 Watt hours (typical) / > 4,150 mAh PowerPrecision+ Lithium-ion battery
• Regulatory Guide.
3. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Global
Customer Support center immediately.
4. Prior to using the device for the first time, remove the protective shipping film that covers the scan
window, display and camera window.
12
Features
Figure 1 Front View
Getting Started
14
13
5
4
3
2
1
8
6
7
8
9
10
11
12
Table 2 Front View Features
Number Item Function
1 Front Camera Takes photos and videos.
2 Receiver Use for audio playback in Handset mode.
3 Data Capture LED Indicates data capture status.
4 Microphone Use for communications in Speakerphone mode.
5 Proximity Sensor Determines proximity for turning off display when in handset mode.
6 Light Sensor Determines ambient light for controlling display backlight intensity.
7 Charging/Notification LED Indicates battery charging status while charging and application
generated notifications.
8 ActiveEdge Touch Zone Programmable dynamic soft key positioned near the perimeter of
the display for one-touch access to a frequently used application or
function.
9 Touch Screen Displays all information needed to operate the device.
10 Speaker Provides audio output for video and music playback. Provides
audio in speakerphone mode.
13
Getting Started
Table 2 Front View Features (Continued)
Number Item Function
11 Interface Connector Provides USB host and client communications, audio and device
charging via cables and accessories.
CAUTION: Do not remove the interface connector to ensure proper
device sealing.
12 Microphone Use for communications in Handset mode.
13 Scan Button Initiates data capture (programmable).
14 PTT Button Initiates push-to-talk communications (programmable).
Figure 2 Rear View
15
16
19
27
26
25
24
18
19
20
21
23
22
17
Table 3 Back View Features
Number Item Function
15 Battery >
15.48 Watt hours (typical) / > 4,150 mAh PowerPrecision+
Lithium-ion battery.
16 Basic Hand Strap Mount Provides mounting point for Basic Hand Strap accessory.
17 NFC Antenna Provides communication with other NFC-enabled devices.
18 Scan Button Initiates data capture (programmable).
19 Battery Release Latches Press to remove the battery.
20 Volume Up/Down Button Increase and decrease audio volume (programmable).
21 Rear Camera Takes photos and videos.
22 Camera Flash Provides illumination for the camera.
23 Power Button Turns the display on and off. Press and hold to reset the device,
power off or swap battery.
24 Microphone Use for noise cancellation.
14
Table 3 Back View Features (Continued)
Number Item Function
25 Exit Window Provides data capture using the imager.
26 Headset Jack For audio output to headset.
27 Programmable Button Programmable.
Setting Up the Device
To start using the device for the first time.
1. Install a micro secure digital (SD) card (optional).
2. Install hand strap (optional).
3. Install the battery.
4. Charge the device.
5. Power on the device.
Getting Started
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack.
Refer to the documentation provided with the card for more information, and follow the manufacturer’s
recommendations for use.
CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card.
Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the operator
is properly grounded.
1. Lift the access door.
Figure 3 Lift Access Door
2. Slide the microSD card holder to the unlock position.
15
Figure 4 Unlock microSD Card Holder
3. Lift the microSD card holder.
Figure 5 Lift the microSD Card Holder
Getting Started
4. Insert the microSD card into the card holder door ensuring that the card slides into the holding tabs on each
side of the door.
Figure 6 Insert microSD Card in Holder
5. Close the microSD card holder and slide into the lock position.
Figure 7 Re-install Access Door
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
1. Re-install the access door.
16
Figure 8 Replace Access Door
Installing the Battery
1. Insert the battery, bottom first, into the battery compartment in the back of the device.
Figure 9 Insert Bottom of Battery into Battery Compartment
Getting Started
2. Press the battery down into the battery compartment until the battery release latches snap into place.
Charging the Battery
Before using the device for the first time, charge the main battery until the green Charging/Notification light
emitting diode (LED) remains lit. To charge the device use a cable or a cradle with the appropriate power
supply. For information about the accessories available for the device see Accessories for more information.
The battery charges from fully depleted to 90% in approximately 2.5 hours and from fully depleted to 100% in
approximately three hours.
NOTE: In many cases the 90% charge provides plenty of charge for daily use. A full 100% charge lasts for
approximately 14 hours of use.
To achieve the best fast charging results use only Zebra charging accessories and batteries. Charge batteries
at room temperature with the device in sleep mode.
17
Charge batteries in temperatures from 5°C to 40°C (41°F to 104°F). The device or accessory always performs
battery charging in a safe and intelligent manner. At higher temperatures (for example: approximately +37°C
(+98°F)) the device or accessory may for small periods of time alternately enable and disable battery charging
to keep the battery at acceptable temperatures. The device or accessory indicates when charging is disabled
due to abnormal temperatures via its LED and a notification appears on the display.
To charge the main battery:
1. Connect the charging accessory to the appropriate power source.
2. Insert the device into a cradle or attach to a cable. The device turns on and begins charging. The
Charging/Notification LED blinks amber while charging, then turns solid green when fully charged.
Charging Indicators
Table 4 Charging/Notification LED Charging Indicators
State LED Indication
Off Device is not charging. Device is not inserted correctly in the
Slow Blinking Amber (1 blink
every 4 seconds)
Slow Blinking Red (1 blink every
4 seconds)
Solid Green Charging complete.
Getting Started
cradle or connected to a power source. Charger/cradle is not
powered.
Device is charging.
Device is charging but the battery is at end of useful life.
Solid Red Charging complete but the battery is at end of useful life.
Fast Blinking Amber (2
blinks/second)
Fast Blinking Red (2
blinks/second)
Zebra Visibility Services
The device captures and provides device analytics to a system administrator. The first time the device boots
(or after a Factory reset), the Zebra Services agreement screen displays.
Charging error, for example:
• Temperature is too low or too high.
• Charging has gone on too long without completion
(typically eight hours).
Charging error but the battery is at end of useful life., for
example:
• Temperature is too low or too high.
• Charging has gone on too long without completion
(typically eight hours).
18
Figure 10 Zebra Services
Touch the Device Data switch to disable the device from sending analytics data.
Replacing the Battery
Getting Started
NOTE: User modification of the device, particularly in the battery well, such as labels, asset tags, engravings,
stickers, etc., may compromise the intended performance of the device or accessories. Performance levels
such as sealing (Ingress Protection (IP)), impact performance (drop and tumble), functionality, temperature
resistance, etc. could be effected. DO NOT put any labels, asset tags, engravings, stickers, etc. in the battery
well.
CAUTION: Do not add or remove microSD card during battery replacement.
1. Press the Power button until the menu appears.
2. Touch Battery Swap.
3. Follow the on-screen instructions.
WARNING: Do not remove the battery until after the red LED completely turns off. Loss of data may result.
1. Wait for the red LED to completely turn off.
2. If hand strap is attached, remove hand strap.
3. Press the two battery latches in.
Figure 11 Press Battery Latches
19
Getting Started
4. Lift the battery from the device.
Figure 12 Lift the Battery
CAUTION: Replace the battery within 75 seconds. After 75 seconds the device reboots and data may be lost.
1. Insert the replacement battery, bottom first, into the battery compartment in the back of the device.
2. Press the battery down until the battery release latches snap into place.
3. Replace the hand strap, if required.
4. Press the Power button to turn on the device.
Replacing the microSD Card
To replace the microSD card:
1. Press the Power button until the menu appears.
2. Touch Power off.
3. Touch OK.
4. If hand strap is attached, slide the hand strap clip up toward the top of the device and then lift.
5. Press the two battery latches in.
6. Lift the battery from the device.
7. Lift the access door.
20
Getting Started
Figure 13 Remove Access Door
8. Remove microSD card from holder.
9. Insert the replacement microSD card.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
1. Replace the access door.
Figure 14 Replace Access Door
2. Insert the battery, bottom first, into the battery compartment in the back of the device.
3. Press the battery down until the battery release latches snap into place.
4. Replace the hand strap, if required.
5. Press and hold the Power button to turn on the device.
21
Using the Device
Home Screen
The Home screen displays when the device turns on. Depending upon the configuration, the Home screen
might appear different. Contact your system administrator for more information.
After a suspend or screen time-out, the Home screen displays with the lock sliders. Touch the screen and
slide up to unlock.
Figure 15 Home Screen
5
4
123
22
Table 5 Home Screen Items
Item Description
1 — Recent Button Displays recently used applications.
2 — Home Displays the Home screen.
3 — Back Displays the previous screen.
4 — Shortcut Icons Opens applications installed on the device.
5 — Status Bar Displays the time, status icons (right side), and notification icons (left
The Home screen provides four additional screens for placement of widgets and shortcuts. When
available, swipe the screen left or right to view the additional screens. The additional screens are not
viewable by default.
Setting Home Screen Rotation
By default the Home screen rotation is disabled.
Using the Device
side). For more information see Status Bar on page 26 and Managing
Notifications on page 25.
To enable Home screen rotation:
1. Touch and hold anywhere on the Home screen until the options appear.
2. Touch Home settings.
3. Touch the Allow Home screen rotation switch.
4. Touch .
5. Rotate the device.
Status Bar
The Status bar displays the time, notification icons (left side), and status icons (right side).
note:
Figure 16 Notification and Status Icons
Notification Icons
Some Status icons may not appear in the Status bar if there are too many icons to display.
Status Icons
If there are more notifications than can fit in the Status bar, a dot displays indicating that more notifications
exist. Swipe down from the Status bar to open the Notification panel and view all notifications and status.
23
Status Icons
Table 6 Status Icons
Icon Description
Using the Device
Alarm is active.
Main battery is fully charged.
Main battery is partially drained.
Main battery charge is low.
Main battery charge is very low.
Main battery is charging.
All sounds, except media and alarms, are silenced and vibrate mode is active.
Do Not Disturb mode active.
Airplane Mode is active. All radios are turned off.
Bluetooth is on.
The device is connected to a Bluetooth device.
Connected to a Wi-Fi network.
Not connected to a Wi-Fi network or no Wi-Fi signal.
Connected to an Ethernet network.
Speakerphone enabled.
Notification Icons
Table 7 Notification Icons
Icon Description
Main battery is low.
More notifications are available for viewing.
Data is syncing.
Indicates an upcoming event. Non-GMS devices only.
Indicates an upcoming event. GMS devices only.
Open Wi-Fi network is available.
24
Using the Device
Table 7 Notification Icons (Continued)
Icon Description
Song is playing.
Problem with sign-in or sync has occurred.
Device is uploading data.
Device is downloading data when animated and download is complete when static.
Device is connected via USB cable.
Device is connected to or disconnected from virtual private network (VPN).
Preparing internal storage by checking it for errors.
USB debugging is enabled on the device.
Headset is connected to the device.
PTT Express Voice client status. See the PTT Express PTT Notification Icons for a complete list.
Indicates that RxLogger app is running.
Indicates the Bluetooth scanner is connected to the device.
Indicates the RS507/RS507X or RS6000 is connected to the device in HID mode.
Managing Notifications
Notification icons report the arrival of new messages, calendar events, alarms, and ongoing events. When
a notification occurs, an icon appears in the Status bar with a brief description. See Notification Icons for a
list of possible notification icons and their description. Open the Notification panel to view a list of all the
notifications.
To open the Notification panel, drag the Status bar down from the top of the screen.
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Figure 17 Notification Panel
Using the Device
Quick Settings Bar
To respond to a notification, open the Notification panel and then touch a notification. The Notification
panel closes and the corresponding app opens.
To manage recent or frequently used notifications, open the Notification panel and then touch Manage
notifications. Touch the toggle switch next to an app to turn off all notifications, or touch an app for more
notification options.
To clear all notifications, open the Notification panel and then touch CLEAR ALL. All event-based
notifications are removed. Ongoing notifications remain in the list.
To close the Notification panel, swipe the Notification panel up.
Quick Access Panel
Use the Quick Access panel to access frequently used settings (for example, Airplane mode).
To see the full Quick Access panel:
• If the device is locked, swipe down once.
• If the device is unlocked, swipe down once with two fingers, or twice with one finger.
• If the Notification panel is open, swipe down from the Quick Settings bar.
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Using the Device
Figure 18 Quick Access Panel
NOTE: Not all icons are pictured. Icons may vary.
To change a setting, touch the icon:
• Display brightness - Use the slider to decrease or increase the brightness of the screen.
• Wi-Fi network - Turn Wi-Fi on or off. To open Wi-Fi settings, touch the Wi-Fi network name.
• Bluetooth settings - Turn Bluetooth on or off. To open Bluetooth settings, touch Bluetooth.
• Battery saver - Turn Battery saver mode on or off. When Battery saver mode is on the performance of
the device is reduced to preserve battery power.
• Invert colors - Invert the display colors.
• Do not disturb - Control how and when to receive notifications.
• Airplane mode - Turn Airplane mode on or off. When Airplane mode is on the device does not connect
to Wi-Fi or Bluetooth.
• Auto-rotate - Lock the device’s orientation in portrait or landscape mode or set to automatically rotate.
• Flashlight - Turn flashlight on or off. Turn camera flash on or off.
• Night Light - Tint the screen amber to make it easier to look at the screen in dim light. Set Night Light to
turn on automatically from sunset to sunrise, or at other times.
• Cast - Share phone content on Chromecast or a television with Google Cast built-in. Touch cast screen
to display a list of devices, then touch a device to begin casting.
Editing Icons on Quick Settings
The first several setting tiles from the Quick Access panel become the Quick Settings bar. Open the Quick
Access panel and touch to edit, add, or remove settings tiles.
Battery Management
NOTE: Prior to checking the battery charge level, remove the device from any AC power source (cradle or
cable).
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To check the charge status of the main battery, open Settings and touch About phone > Battery
Information.
Alternately, swipe up from the bottom of the screen and touch to open the Battery Manager app. Touch
Advanced info. See Battery Manager on page 67.
Battery present status indicates if the battery is present and Battery level lists the battery charge (as a
percentage of fully charged). The battery percentage can also be viewed next to the battery icon in the
quick access panel. Swipe down with two fingers from the status bar to open the quick access panel.
Monitoring Battery Usage
The Battery screen provides battery charge details and power management options to extend battery life.
1. Go to Settings.
2. Touch Battery.
To display battery information and power management options for a specific app:
1. Go to Settings.
Using the Device
2. Touch Apps & notifications.
3. Touch an app.
4. Touch Advanced > Battery.
Different apps display different information. Some apps include buttons that open screens with settings to
adjust power use. Use the DISABLE or FORCE CLOSE buttons to turn off apps that consume too much
power.
Low Battery Notification
When the battery charge level drops below 18%, the device displays a notice to connect the device to
power. The user should charge the battery using one of the charging accessories.
When the battery charge drops below 10%, the device displays a notice to connect the device to power.
The user must charge the battery using one of the charging accessories.
When the battery charge drops below 4%, the device turns off. The user must charge the battery using one
of the charging accessories.
Battery Optimization
Observe the following battery saving tips:
• Disable DataWedge Launcher profile. Refer to the Integrator Guide for Android 9.0.0 Pie for this device.
• Set the screen to turn off after a short period of non-use.
• Reduce screen brightness.
• Turn off all wireless radios when not in use.
• Turn off automatic syncing for Email, Calendar, Contacts, and other apps.
• Minimize use of apps that keep the device from suspending, for example, music and video apps.
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• Enable Battery Saver mode. Swipe down from the Status bar and then touch Battery saver.
Interactive Sensor Technology
The device contains sensors that monitor movement, orientation and ambient light:
• Gyroscope - Measures angular rotational velocity to detect rotation of the device.
• Accelerometer - Measures the linear acceleration of movement to detect the orientation of the device.
• Digital Compass - The digital compass or magnetometer provides simple orientation in relation to the
Earth's magnetic field. As a result, the device always knows which way is North so it can auto rotate
digital maps depending on the physical orientation of the device.
• Light Sensor - Detects ambient light and adjusts the screen brightness.
• Proximity Sensor - Detects the presence of nearby objects without physical contact.
In order to take advantage of these sensors, applications use API commands. Refer to the Zebra Android
EMDK for more information.
Suspend Mode
Using the Device
The device goes into suspend mode when you press the Power button or after a period of inactivity (set in
the Display settings window).
To wake the device from Suspend mode, press the Power button. The Lock screen displays. Swipe the
screen up to unlock. If the Pattern screen unlock feature is enabled, the Pattern screen appears instead of
the Lock screen. If the PIN or Password screen unlock feature is enabled, enter the PIN or password after
unlocking the screen.
NOTE: If you enter the PIN, password, or pattern incorrectly five times, you must wait 30 seconds before
trying again.
If you forget the PIN, password, or pattern contact your system administrator.
Transferring Files with a Host Computer via USB
Connect the device to a host computer using a USB cable or a USB cradle to transfer files between the
device and the host computer.
When connecting the device to a host computer, follow the host computer’s instructions for connecting and
disconnecting USB devices, to avoid damaging or corrupting files.
Transferring Files
note: Use Transfer files to copy files between the device (internal memory or microSD card) and the host computer.
1. Connect a USB cable to the device or place the device into a USB cradle.
2. Pull down the Notification panel and touch Charging this device via USB.
By default, No data transfer is selected.
3. Touch File Transfer.
note:
After you change the setting to File Transfer, and then disconnect the USB cable, the setting reverts back to
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No data transfer. If the USB cable is reconnected, select File Transfer again.
4. On the host computer, open a file explorer application.
5. Locate the device as a portable device.
6. Open the SD card or the Internal storage folder.
7. Copy files to and from the device or delete files as required.
Transferring Photos
To transfer photos using Photo Transfer Protocol (PTP):
note:
Use PTP to copy photos from either the microSD card or internal memory to the host computer.
1. Connect USB cable to the device or place the device into a USB cradle. See Accessories for setup
information.
2. Pull down the Notification panel and touch Charging this device via USB.
3. Touch PTP.
Using the Device
4. On the host computer, open a file explorer application.
5. Open the SD card or the Internal storage folder.
6. Copy or delete photos as required.
Disconnect from the Host Computer
To disconnect the device from the host computer:
CAUTION: Carefully follow the host computer’s instructions to unmount the microSD card and disconnect
USB devices correctly to avoid losing information.
1. On the host computer, unmount the device.
2. Remove the USB from the device or remove the device from the cradle.
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