Zebra TC52 TC52 Touch Computer Product Reference Guide for Android 10 (en)
TC52
Touch Computer
Product Reference
Guide
for Android™ 10
MN-003834-02EN Rev. A
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in
many jurisdictions worldwide. Google, Android, Google Play and other marks are trademarks of Google
LLC. All other trademarks are the property of their respective owners.
© 2021 Zebra Technologies Corporation and/or its affiliates. All rights reserved.
For further information regarding legal and proprietary statements, go to:
COPYRIGHTS:zebra.com/copyright
WARRANTY:zebra.com/warranty
END USER LICENSE AGREEMENT: zebra.com/eula
Terms of Use
Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and
maintaining the equipment described herein. Such proprietary information may not be used, reproduced,
or disclosed to any other parties for any other purpose without the express, written permission of Zebra
Technologies.
Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever
(including, without limitation, consequential damages including loss of business profits, business
interruption, or loss of business information) arising out of the use of, the results of use of, or inability to
use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
Revision History
Revision Date Description
-01EN Rev.A 7/2020 Initial release.
-02EN Rev. A 7/2021
Update hard reset button combination on page 183.
Update GMS Restricted section on page 166.
2
Table of Contents
About This Guide.............................................................................................................................. 12
Configurations............................................................................................................... 12
Notational Conventions................................................................................................. 12
Icon Conventions .......................................................................................................... 13
Service Information ....................................................................................................... 13
Determining Software Versions..................................................................................... 13
Determining the Serial Number..................................................................................... 14
Getting Started.................................................................................................................................. 15
Introduction ................................................................................................................... 15
Unpacking ..................................................................................................................... 15
Device Features............................................................................................................ 16
Setting Up the Device ................................................................................................... 18
Installing a microSD Card....................................................................................... 18
Installing the Battery ............................................................................................... 20
Charging the Battery............................................................................................... 20
Charging Indicators ................................................................................................ 21
Replacing the Battery.................................................................................................... 21
Replacing the microSD Card......................................................................................... 23
Using the Device............................................................................................................................... 24
Home Screen ................................................................................................................ 24
Setting Home Screen Rotation ............................................................................... 25
Status Bar............................................................................................................... 25
Notification Icons.............................................................................................. 25
Status Icons ..................................................................................................... 26
Managing Notifications ........................................................................................... 27
Opening the Quick Access Panel ........................................................................... 28
Quick Access Panel Icons................................................................................ 29
Editing Icons on the Quick Settings Bar ................................................................. 30
3
Battery Management..................................................................................................... 30
Checking Battery Status ......................................................................................... 30
Monitoring Battery Usage ....................................................................................... 30
Low Battery Notification.......................................................................................... 31
Interactive Sensor Technology...................................................................................... 31
Waking the Device ........................................................................................................ 31
USB Communication..................................................................................................... 31
Transferring Files.................................................................................................... 32
Transferring Photos ................................................................................................ 32
Disconnect from the Host Computer ...................................................................... 32
Settings.............................................................................................................................................. 33
Accessing Settings........................................................................................................ 33
Display Settings ............................................................................................................ 33
Setting the Screen Brightness Manually................................................................. 33
Setting the Screen Brightness Automatically.......................................................... 33
Setting Night Light .................................................................................................. 33
Setting Screen Rotation.......................................................................................... 34
Setting Screen Timeout .......................................................................................... 34
Setting Font Size .................................................................................................... 35
Notification LED Brightness Level .......................................................................... 35
Touch Panel Mode ................................................................................................. 35
Setting the Date and Time ............................................................................................ 36
General Sound Setting.................................................................................................. 36
Sound Options........................................................................................................ 37
Setting Wake-Up Sources............................................................................................. 37
Remapping a Button ..................................................................................................... 38
Remappable Keys......................................................................................................... 38
Keyboards..................................................................................................................... 38
Keyboard Configuration.......................................................................................... 39
Enabling Keyboards ......................................................................................... 39
Switching Between Keyboards......................................................................... 39
Using the Android and Gboard Keyboards............................................................. 39
Edit Text ........................................................................................................... 39
Entering Numbers, Symbols, and Special Characters ..................................... 39
Using the Enterprise Keyboard............................................................................... 39
Numeric Tab..................................................................................................... 40
Alpha Tab......................................................................................................... 40
Additional Character Tab ................................................................................. 40
Scan Tab.......................................................................................................... 40
Language Usage........................................................................................................... 40
Changing the Language Setting ............................................................................. 40
4
Adding Words to the Dictionary .............................................................................. 40
Notifications................................................................................................................... 41
Setting App Notifications ........................................................................................ 41
Viewing Notification Settings for All Apps ........................................................ 41
Controlling Lock Screen Notifications .............................................................. 42
Blink Light......................................................................................................... 42
Applications ...................................................................................................................................... 43
Accessing Apps............................................................................................................. 46
Switching Between Recent Apps............................................................................ 46
Battery Manager............................................................................................................ 46
Opening Battery Manager ...................................................................................... 46
Battery Manager Information Tab........................................................................... 47
Battery Manager Swap Tab.................................................................................... 48
Camera ......................................................................................................................... 49
Taking Photos......................................................................................................... 49
Taking a Panoramic Photo ..................................................................................... 50
Recording Videos ................................................................................................... 50
Photo Settings ........................................................................................................ 51
Rear Camera Photo Settings ........................................................................... 51
Front Camera Photo Settings........................................................................... 52
Video Settings ........................................................................................................ 53
Rear Camera Video Settings ........................................................................... 53
Front Camera Video Settings........................................................................... 54
DataWedge Demonstration........................................................................................... 55
Scanner Selection .................................................................................................. 55
PTT Express Voice Client ............................................................................................. 56
PTT Express User Interface ................................................................................... 56
PTT Audible Indicators ........................................................................................... 57
PTT Notification Icons ............................................................................................ 57
Enabling PTT Communication................................................................................ 57
Selecting a Talk Group ........................................................................................... 58
PTT Communication............................................................................................... 58
Creating a Group Call ...................................................................................... 58
Responding with a Private Response .............................................................. 59
Disabling PTT Communication ............................................................................... 59
RxLogger....................................................................................................................... 60
RxLogger Configuration.......................................................................................... 60
Configuration File ................................................................................................... 60
Enabling Logging.................................................................................................... 60
Disabling Logging ................................................................................................... 60
Extracting Log Files ................................................................................................ 60
5
Backing Up ............................................................................................................. 60
RxLogger Utility ...................................................................................................... 61
Initiating the Main Chat Head........................................................................... 61
Removing the Main Chat Head ........................................................................ 61
Viewing Logs.................................................................................................... 61
Removing a Sub Chat Head Icon..................................................................... 61
Backing Up In Overlay View............................................................................. 61
Sound Recorder............................................................................................................ 62
Data Capture ..................................................................................................................................... 63
Imaging ......................................................................................................................... 63
Digital Camera .............................................................................................................. 63
Linear Imager................................................................................................................ 64
Operational Modes ................................................................................................. 64
RS5100 Ring Scanner .................................................................................................. 65
RS6000 Bluetooth Ring Scanner .................................................................................. 65
DS3678 Digital Scanner................................................................................................ 66
LI3678 Linear Scanner.................................................................................................. 66
DS2278 Digital Scanner................................................................................................ 67
Scanning Considerations .............................................................................................. 67
Scanning with Internal Imager....................................................................................... 67
Scanning with Internal Camera..................................................................................... 69
Scanning with RS6000 Bluetooth Ring Scanner........................................................... 71
Scanning with RS5100 Ring Scanner........................................................................... 72
Scanning with the DS3678 Bluetooth Scanner ............................................................. 74
Scanning with LI3678 Linear Imager............................................................................. 74
Scanning with DS2278 Digital Scanner ........................................................................ 75
Pairing the Bluetooth Ring Scanner.............................................................................. 76
Pairing Using Near Field Communication............................................................... 76
Pairing in HID Mode Using Near Field Communication.......................................... 77
Pairing Using Simple Serial Interface ..................................................................... 78
Pairing Using Bluetooth Human Interface Device .................................................. 79
Pairing a Bluetooth Scanner ......................................................................................... 80
Pairing Using Simple Serial Interface ..................................................................... 80
Pairing Using Bluetooth Human Interface Device .................................................. 80
DataWedge ................................................................................................................... 81
Enabling DataWedge.............................................................................................. 81
Disabling DataWedge............................................................................................. 81
Supported Decoders............................................................................................... 82
...................................................................................................................................... 84
6
Wireless............................................................................................................................................. 85
Wireless Local Area Networks ...................................................................................... 85
Connecting to a Wi-Fi Network............................................................................... 86
Removing a Wi-Fi Network..................................................................................... 86
WLAN Configuration ..................................................................................................... 86
Configuring a Secure Wi-Fi Network ...................................................................... 86
Manually Adding a Wi-Fi Network .......................................................................... 87
Configuring for a Proxy Server ............................................................................... 88
Configuring the Device to Use a Static IP Address ................................................ 89
Wi-Fi Preferences................................................................................................... 89
Additional Wi-Fi Settings ........................................................................................ 89
Wi-Fi Direct............................................................................................................. 90
Bluetooth....................................................................................................................... 90
Adaptive Frequency Hopping ................................................................................. 91
Security................................................................................................................... 91
Bluetooth Profiles ................................................................................................... 92
Bluetooth Power States .......................................................................................... 93
Bluetooth Radio Power........................................................................................... 93
Enabling Bluetooth ........................................................................................... 93
Disabling Bluetooth .......................................................................................... 93
Discovering Bluetooth Device(s) ............................................................................ 93
Changing the Bluetooth Name ............................................................................... 94
Connecting to a Bluetooth Device .......................................................................... 94
Selecting Profiles on the Bluetooth Device............................................................. 94
Unpairing a Bluetooth Device ................................................................................. 94
Cast............................................................................................................................... 94
Near Field Communications.......................................................................................... 95
Reading NFC Cards ............................................................................................... 95
Sharing Information Using NFC.............................................................................. 96
Enterprise NFC Settings......................................................................................... 97
Accessories....................................................................................................................................... 98
Battery Charging ......................................................................................................... 101
Main Battery Charging.......................................................................................... 101
Spare Battery Charging ........................................................................................ 101
Charging Temperature ......................................................................................... 102
1-Slot USB Charge Cradle.......................................................................................... 103
Setup .................................................................................................................... 104
Charging the Device ............................................................................................. 104
Inserting a Device with Rugged Boot into Cradle ................................................. 105
1-Slot Workstation Docking Cradle ............................................................................. 106
7
Setup .................................................................................................................... 108
Ethernet Setup...................................................................................................... 109
Scanner Setup...................................................................................................... 109
Security................................................................................................................. 109
Using the Workstation Cradle............................................................................... 109
Changing Monitor Resolution ............................................................................... 109
Charging the Device ............................................................................................. 109
Inserting a TC5X with Rugged Boot into Cradle ......................................................... 110
Setup .................................................................................................................... 112
Ethernet Settings............................................................................................ 112
Configuring Ethernet Proxy Settings .............................................................. 112
Configuring Ethernet Static IP Address.......................................................... 113
4-Slot Charge Only Cradle with Battery Charger ........................................................ 117
Setup .................................................................................................................... 118
Charging the Device ............................................................................................. 118
Inserting a TC52 with Rugged Boot into Cradle ................................................... 120
5-Slot Charge Only Cradle.......................................................................................... 121
Setup .................................................................................................................... 122
Charging the Device ............................................................................................. 122
Inserting a Device with Rugged Boot into Cradle ................................................. 123
5-Slot Ethernet Cradle................................................................................................. 124
Setup .................................................................................................................... 125
Daisy-chaining Ethernet Cradles .......................................................................... 125
Ethernet Settings .................................................................................................. 126
Configuring Ethernet Proxy Settings .............................................................. 126
Configuring Ethernet Static IP Address.......................................................... 127
Charging the Device ............................................................................................. 127
Inserting a TC52 with Rugged Boot into Cradle ................................................... 128
Establishing Ethernet Connection .................................................................. 128
LED Indicators ...................................................................................................... 129
4-Slot Battery Charger ................................................................................................ 130
Setup .................................................................................................................... 130
Single Charger Setup..................................................................................... 130
Two Charger Setup ........................................................................................ 131
Charging Spare Batteries ..................................................................................... 132
Rugged Boot ............................................................................................................... 134
Installation ............................................................................................................ 134
Installing Stylus..................................................................................................... 135
Charging with Cradles .......................................................................................... 136
Basic Hand Strap Kit................................................................................................... 138
Installation ............................................................................................................ 138
8
Removal ............................................................................................................... 139
2.5 mm Audio Adapter ................................................................................................ 141
3.5 mm Audio Adapter ................................................................................................ 142
Rugged Charge/USB Cable........................................................................................ 143
Connecting to TC52.............................................................................................. 143
Connecting to TC52 with Rugged Boot ................................................................ 144
USB Communication ............................................................................................ 145
Charging the Device ............................................................................................. 145
Disconnecting the Rugged Charge/USB Cable.................................................... 146
Trigger Handle ............................................................................................................ 147
Installing the Rugged Boot ................................................................................... 147
Installing the Optional Lanyard ............................................................................. 149
Inserting the Device into the Trigger Handle ........................................................ 149
Removing the Device from the Trigger Handle .................................................... 150
Power Supply.............................................................................................................. 152
5-Slot Cradle Rack Installation.................................................................................... 153
4-Slot Battery Chargers Rack Installation ................................................................... 156
Rack Mount Installation............................................................................................... 159
Wall Installation........................................................................................................... 162
Bottom Tray Assembly ......................................................................................... 162
Bracket Wall Mounting.......................................................................................... 162
Application Deployment................................................................................................................. 164
Security ....................................................................................................................... 164
Secure Certificates...................................................................................................... 164
Installing a Secure Certificate ..................................................................................... 164
Configuring Credential Storage Settings .............................................................. 165
Development Tools ..................................................................................................... 165
Android Application Development ........................................................................ 165
Development Workstation .............................................................................. 165
Enabling Developer Options .......................................................................... 165
EMDK for Android................................................................................................. 166
StageNow ............................................................................................................. 166
GMS Restricted........................................................................................................... 166
ADB USB Setup.......................................................................................................... 166
Enabling USB Debugging..................................................................................... 166
Application Installation ................................................................................................ 167
Installing Applications Using the USB Connection ............................................... 167
Installing Applications Using the Android Debug Bridge ...................................... 168
Installing Applications Using a microSD Card ...................................................... 168
Uninstalling an Application ................................................................................... 169
9
Performing a System Update...................................................................................... 169
Downloading the System Update Package .......................................................... 170
Performing a System Update Using microSD Card.............................................. 170
Performing a System Update Using ADB............................................................. 170
Verifying System Update Installation.................................................................... 171
Enterprise Reset ......................................................................................................... 171
Performing an Enterprise Reset From Device Settings........................................ 171
Downloading the Enterprise Reset Package ........................................................ 172
Performing an Enterprise Reset Using microSD Card ......................................... 172
Performing an Enterprise Reset Using ADB......................................................... 172
Performing a Factory Reset ........................................................................................ 173
Downloading the Factory Reset Package ............................................................ 173
Performing a Factory Reset Using microSD Card................................................ 173
Performing a Factory Reset Using ADB ............................................................... 174
Storage........................................................................................................................ 175
Random Access Memory ..................................................................................... 175
Viewing Memory............................................................................................. 175
Internal Storage .................................................................................................... 175
Viewing Internal Storage ................................................................................ 175
External Storage................................................................................................... 176
Viewing External Storage............................................................................... 176
Formatting a microSD Card ........................................................................... 176
Formatting a microSD Card as Internal Memory............................................ 176
Enterprise Folder .................................................................................................. 176
Managing Apps ........................................................................................................... 177
App Details ........................................................................................................... 177
Managing Downloads.................................................................................................. 177
Maintenance and Troubleshooting ............................................................................................... 178
Maintaining the Device................................................................................................ 178
Display Best Practices ................................................................................................ 178
Image Retention ................................................................................................... 178
Battery Safety Guidelines ..................................................................................... 179
Cleaning Instructions................................................................................................... 179
Cleaning and Disinfecting Guidelines................................................................... 179
Approved Cleaning and Disinfectant Agents for TC52 ......................................... 180
Approved Cleaning and Disinfectant Agents for TC52-HC................................... 180
Special Cleaning Notes ........................................................................................ 180
Cleaning Frequency ............................................................................................. 181
Cleaning the Device.................................................................................................... 181
Housing ................................................................................................................ 181
10
Display.................................................................................................................. 181
Camera and Exit Window ..................................................................................... 181
Battery Guide Slots............................................................................................... 181
Battery Connector and Locating Magnet Cleaning............................................... 181
Cleaning Cradle Connectors....................................................................................... 182
Troubleshooting .......................................................................................................... 182
Resetting the Device ............................................................................................ 182
Performing a Soft Reset................................................................................. 182
Performing a Hard Reset ............................................................................... 183
TC52..................................................................................................................... 183
1-Slot Charge Only Cradle ................................................................................... 185
1-Slot Workstation Docking Cradle....................................................................... 186
2-Slot USB/Ethernet Cradle.................................................................................. 187
4-Slot Charge Only Cradle with Battery Charger Troubleshooting....................... 188
5-Slot Charge Only Cradle Troubleshooting......................................................... 188
5-Slot Ethernet Cradle Troubleshooting ............................................................... 189
4-Slot Battery Charger Troubleshooting ............................................................... 189
Technical Specifications................................................................................................................ 191
Decode Distances ................................................................................................ 191
I/O Connector Pin-Outs ........................................................................................ 192
1-Slot Charge Only Cradle Technical Specifications............................................ 193
1-Slot Workstation Docking Cradle Technical Specifications ............................... 193
2-Slot USB/Ethernet Cradle Technical Specifications .......................................... 194
4-Slot Charge Only Cradle with Battery Charger Technical Specifications .......... 194
5-Slot Charge Only Cradle Technical Specifications............................................ 195
5-Slot Ethernet Cradle Technical Specifications .................................................. 195
4-Slot Battery Charger Technical Specifications .................................................. 196
Trigger Handle Technical Specifications .............................................................. 196
Rugged Charge/USB Cable Technical Specifications.......................................... 197
11
About This Guide
This guide provides information about setting up and using the TC52 touch computer. Some screens
shown in this guide may differ from the actual screens shown on the device.
Configurations
This guide covers the following configurations:
Table 1 Configurations
Configuration Radios Display Memory
TC520K-1 WLAN: 802.11
a/b/g/n//ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0
Low Energy
TC520K-1 WLAN: 802.11
a/b/g/n//ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0
Low Energy
5.0” High
Definition
(1280 x
720) LCD
5.0” High
Definition
(1280 x
720) LCD
4 GB RAM /
32 GB Flash
4 GB RAM /
32 GB Flash
Notational Conventions
Notational conventions are used to highlight important information.
• Bold text is used to highlight the following:
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen
Data Capture
Options
2D imager
(SE-4710) and
integrated NFC
2D imager
(SE-4710) and
integrated NFC
Operating
System
Android-based,
Google™ Mobile
Services (GMS)
10
Android-based,
AOSP 10 (China
only)
• Key names on a keypad
• Button names on a screen.
• Bullets (•) indicate:
• Action items
• Lists of alternatives
12
• Lists of required steps that are not necessarily sequential.
• Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists.
Icon Conventions
The following icons are used throughout the document. The icons and their associated meanings are
described below.
NOTE: The text here indicates information that is supplemental for the user to know and that is not required to
complete a task.
IMPORTANT: The text here indicates information that is important for the user to know.
CAUTION: If the precaution is not heeded, the user could receive minor or moderate injury.
WARNING: If danger is not avoided, the user CAN be seriously injured or killed.
About This Guide
DANGER: If danger is not avoided, the user WILL be seriously injured or killed.
Service Information
If you have a problem with your equipment, contact Customer Support for your region. Contact information is
available at: zebra.com/support
When contacting support, please have the following information available:
• Serial number of the unit (found on manufacturing label)
• Model number or product name (found on manufacturing label)
• Software type and version number
Customer Support responds to calls by email or telephone within the time limits set forth in support
agreements.
If the problem cannot be solved by Customer Support, the user may need to return the equipment for servicing
and will be given specific directions. We are not responsible for any damages incurred during shipment if the
approved shipping container is not used. Shipping the units improperly can possibly void the warranty. If
applicable, remove the microSD card from the device before shipping for service.
If the device was purchased from a business partner, contact that business partner for support.
.
Determining Software Versions
Before contacting Customer Support, determine the current software version on your device.
1. Swipe down from the Status bar with two fingers to open the Quick Access panel, and then touch .
2. Touch About phone.
3. Scroll to view the following information:
• Battery information
13
About This Guide
• Emergency information
• SW components
• Legal information
• Model & hardware
• Android version
• Android security patch level
• Android security patch version
• Kernel version
• Build number
Determining the Serial Number
Before contacting Customer Support, determine the serial number of your device.
1. Swipe down from the Status bar with two fingers to open the Quick Access panel, and then touch .
2. Touch About phone > Model & hardware > Serial number.
14
Getting Started
Introduction
This section provides information for getting the device up and running for the first time.
Unpacking
1. Carefully remove all protective material from the device and save the shipping container for later
storage and shipping.
2. Verify that the following were received:
• Touch computer
• >
15.48 Watt hours (typical) / > 4,150 mAh PowerPrecision+ Lithium-ion battery
• Regulatory Guide.
3. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Customer
Support center immediately.
4. Prior to using the device for the first time, remove the protective shipping film that covers the scan
window, display and camera window.
15
Device Features
Figure 1 Front View
Getting Started
14
13
5
4
3
2
1
8
6
7
8
9
10
11
12
Number Item Function
1 Front Camera Takes photos and videos.
2 Receiver Use for audio playback in Handset mode.
3 Data Capture LED Indicates data capture status.
4 Microphone Use for communications in Speakerphone mode.
5 Proximity Sensor Determines proximity for turning off display when in handset mode.
6 Light Sensor Determines ambient light for controlling display backlight intensity.
7 Charging/Notification LED Indicates battery charging status while charging and application
generated notifications.
8 ActiveEdge Touch Zone Programmable dynamic soft key positioned near the perimeter of
the display for one-touch access to a frequently used application or
function.
9 Touch Screen Displays all information needed to operate the device.
10 Speaker Provides audio output for video and music playback. Provides
audio in speakerphone mode.
11 Interface Connector Provides USB host and client communications, audio and device
charging via cables and accessories.
CAUTION: Do not remove the interface connector to ensure proper
device sealing.
16
Getting Started
Number Item Function
12 Microphone Use for communications in Handset mode.
13 Scan Button Initiates data capture (programmable).
14 PTT Button Initiates push-to-talk communications (programmable).
Figure 2 Rear View
15
16
19
27
26
25
24
18
19
20
21
23
22
17
Number Item Function
15 Battery PowerPrecision+ Lithium-ion battery.
16 Basic Hand Strap Mount Provides mounting point for Basic Hand Strap accessory.
17 NFC Antenna Provides communication with other NFC-enabled devices.
18 Scan Button Initiates data capture (programmable).
19 Battery Release Latches Press to remove the battery.
20 Volume Up/Down Button Increase and decrease audio volume (programmable).
21 Rear Camera Takes photos and videos.
22 Camera Flash Provides illumination for the camera.
23 Power Button Turns the display on and off. Press and hold to reset the device,
power off or swap battery.
24 Microphone Use for noise cancellation.
25 Exit Window Provides data capture using the imager.
26 Headset Jack For audio output to headset.
27 Programmable Button Programmable.
17
Setting Up the Device
To start using the device for the first time:
1. Install a micro secure digital (SD) card (optional).
2. Install hand strap (optional).
3. Install the battery.
4. Charge the device.
5. Power on the device.
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack.
Refer to the documentation provided with the card for more information, and follow the manufacturer’s
recommendations for use.
CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card.
Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the operator
is properly grounded.
Getting Started
1. Lift the access door.
2. Slide the microSD card holder to the unlock position.
18
Getting Started
Lift the microSD card holder.
3.
4. Insert the microSD card into the card holder door ensuring that the card slides into the holding tabs on each
side of the door.
5. Close the microSD card holder and slide into the lock position.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
6. Re-install the access door.
19
Installing the Battery
1. Insert the battery, bottom first, into the battery compartment in the back of the device.
2. Press the battery down into the battery compartment until the battery release latches snap into place.
Getting Started
Charging the Battery
Before using the device for the first time, charge the main battery until the green Charging/Notification light
emitting diode (LED) remains lit. To charge the device use a cable or a cradle with the appropriate power
supply. For information about the accessories available for the device see Accessories for more information.
The battery charges from fully depleted to 90% in approximately 2.5 hours, and from fully depleted to 100% in
approximately three hours.
NOTE: In many cases the 90% charge provides plenty of charge for daily use. A full 100% charge lasts for
approximately 14 hours of use. To achieve the best fast charging results use only Zebra charging accessories
and batteries. Charge batteries at room temperature with the device in sleep mode.
Charge batteries in temperatures from 5°C to 40°C (41°F to 104°F). The device or accessory always performs
battery charging in a safe and intelligent manner. At higher temperatures (for example: approximately +37°C
(+98°F)) the device or accessory may for small periods of time alternately enable and disable battery charging
to keep the battery at acceptable temperatures. The device or accessory indicates when charging is disabled
due to abnormal temperatures via its LED and a notification appears on the display.
To charge the main battery:
1. Connect the charging accessory to the appropriate power source.
2. Insert the device into a cradle or attach to a cable. The device turns on and begins charging. The
Charging/Notification LED blinks amber while charging, then turns solid green when fully charged.
20
Charging Indicators
Table 2 Charging/Notification LED Charging Indicators
State LED Indication
Off Device is not charging. Device is not inserted correctly in the
Slow Blinking Amber (1 blink
every 4 seconds)
Slow Blinking Red (1 blink every
4 seconds)
Solid Green Charging complete.
Solid Red Charging complete but the battery is at end of useful life.
Getting Started
cradle or connected to a power source. Charger/cradle is not
powered.
Device is charging.
Device is charging but the battery is at end of useful life.
Fast Blinking Amber (2
blinks/second)
Fast Blinking Red (2
blinks/second)
Zebra Visibility Services
The device captures and provides device analytics to a system administrator. The first time the device boots
(or after a Factory reset), the Zebra Services agreement screen displays.
1. Touch the Device Data switch to disable the device from sending analytics data.
2. Touch OK.
Replacing the Battery
Charging error, for example:
• Temperature is too low or too high.
• Charging has gone on too long without completion
(typically eight hours).
Charging error but the battery is at end of useful life, for
example:
• Temperature is too low or too high.
• Charging has gone on too long without completion
(typically eight hours).
NOTE: User modification of the device, particularly in the battery well, such as labels, asset tags, engravings,
stickers, etc., may compromise the intended performance of the device or accessories. Performance levels
such as sealing (Ingress Protection (IP)), impact performance (drop and tumble), functionality, temperature
resistance, etc. could be effected. DO NOT put any labels, asset tags, engravings, stickers, etc. in the battery
well.
CAUTION: Do not add or remove microSD card during battery replacement.
1. Press the Power button until the menu appears.
2. Touch Battery Swap.
21
Getting Started
Follow the on-screen instructions.
3.
WARNING: Do not remove the battery until after the red LED completely turns off. Loss of data may result.
4. Wait for the red LED to completely turn off.
5. If hand strap is attached, remove hand strap.
6. Press the two battery latches in.
7. Lift the battery from the device.
CAUTION: Replace the battery within 75 seconds. After 75 seconds the device reboots and data may be lost.
8. Insert the replacement battery, bottom first, into the battery compartment in the back of the device.
9. Press the battery down until the battery release latches snap into place.
10. Replace the hand strap, if required.
11. Press the Power button to turn on the device.
22
Replacing the microSD Card
To replace the microSD card:
1. Press the Power button until the menu appears.
2. Touch Power off.
3. Touch OK.
4. If hand strap is attached, slide the hand strap clip up toward the top of the device and then lift.
5. Press the two battery latches in.
6. Lift the battery from the device.
7. Lift the access door.
Getting Started
8. Remove microSD card from holder.
9. Insert the replacement microSD card.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
10. Replace the access door.
11. Insert the battery, bottom first, into the battery compartment in the back of the device.
12. Press the battery down until the battery release latches snap into place.
13. Replace the hand strap, if required.
14. Press and hold the Power button to turn on the device.
23
Using the Device
Home Screen
Turn on the device to display the Home screen. Depending on how your system administrator configured
your device, your Home screen may appear differently than the graphics in this section.
After a suspend or screen time-out, the Home screen displays with the lock slider. Touch the screen and
slide up to unlock.
The Home screen provides four additional screens to place widgets and shortcuts. Swipe the screen left or
right to view the additional screens.
NOTE: By default, AOSP devices do not have the same icons on the Home screen as GMS devices. Icons
are shown below for example only.
Home screen icons can be configured by the user and may look different than shown.
Figure 3 Home Screen
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1 Status Bar Displays the time, status icons (right side), and notification icons (left side).
For more information see Notification Icons on page 25 and Managing
Notifications on page 27.
2 Widgets Launches stand-alone apps that run on the Home screen.
3 Shortcut Icons Opens apps installed on the device.
4 Folder Contains apps.
5 Back Displays the previous screen.
6 Home Displays the Home screen.
7 Recent Displays recently used applications.
Setting Home Screen Rotation
By default, the Home screen rotation is disabled.
1. Touch and hold anywhere on the Home screen until the options appear.
2. Touch Home settings.
3. Touch the Allow Home screen rotation switch.
Using the Device
4. Touch the Home button.
5. Rotate the device.
Status Bar
The Status bar displays the time, notification icons (left side), and status icons (right side).
If there are more notifications than can fit in the Status bar, a dot displays indicating that more notifications
exist. Swipe down from the Status bar to open the Notification panel and view all notifications and status.
Figure 4 Notification and Status Icons
1 Notification Icons. See Notification Icons on page 25.
2 Status Icons. See Status Icons on page 26.
Notification Icons
Notification icons indicate app events and messages.
1
2
25
Using the Device
Table 3 Notification Icons
Icon Description
Main battery is low.
More notifications are available for viewing.
Data is syncing.
Indicates an upcoming event. AOSP devices only.
Indicates an upcoming event. GMS devices only.
Open Wi-Fi network is available.
Audio is playing.
Problem with sign-in or sync has occurred.
Device is uploading data.
Status Icons
Status icons display system information for the device.
Table 4 Status Icons
Animated: the device is downloading data. Static: the download is complete.
Device is connected to or disconnected from a virtual private network (VPN).
Preparing internal storage by checking it for errors.
USB debugging is enabled on the device.
BT Headset is connected to the device.
PTT Express Voice client status. See the PTT Express PTT Notification Icons for a
complete list.
Indicates the RxLogger app is running.
Indicates the Bluetooth scanner is connected to the device.
Indicates the ring scanner is connected to the device in HID mode.
Icon Description
Alarm is active.
Main battery is fully charged.
Main battery is partially drained.
26
Using the Device
Table 4 Status Icons (Continued)
Icon Description
Main battery charge is low.
Main battery charge is very low.
Main battery is charging.
All sounds, except media and alarms, are muted. Vibrate mode is active.
Do Not Disturb mode active.
Airplane Mode is active. All radios are turned off.
Bluetooth is on.
The device is connected to a Bluetooth device.
Connected to a Wi-Fi network. Indicates the Wi-Fi version number.
Not connected to a Wi-Fi network or no Wi-Fi signal.
Connected to an Ethernet network.
Speakerphone enabled.
Managing Notifications
Notification icons report the arrival of new messages, calendar events, alarms, and ongoing events. When
a notification occurs, an icon appears in the Status bar with a brief description. See Notification Icons for a
list of possible notification icons and their description.
1. To view a list of all notifications, open the Notification panel by dragging the Status bar down from the
top of the screen.
27
Using the Device
Quick Settings Bar
To respond to a notification, open the Notification panel and then touch a notification. The Notification
2.
panel closes and the corresponding app opens.
3. To manage recent or frequently used notifications, open the Notification panel and then touch Manage
notifications. Touch the toggle switch next to an app to turn off all notifications, or touch an app for
more notification options.
4. To clear all notifications, open the Notification panel and then touch CLEAR ALL. All event-based
notifications are removed. Ongoing notifications remain in the list.
5. To close the Notification panel, swipe the Notification panel up.
Opening the Quick Access Panel
Use the Quick Access panel to access frequently used settings (for example, Airplane mode). To get to the
Quick Access Panel:
• If the device is locked, swipe down once.
• If the device is unlocked, swipe down once with two fingers, or twice with one finger.
• If the Notification panel is open, swipe down from the Quick Settings bar.
28
Using the Device
NOTE: Not all icons are pictured. Icons may vary.
Quick Access Panel Icons
• Display brightness - Use the slider to decrease or increase the brightness of the screen.
• Wi-Fi network - Turn Wi-Fi on or off. To open Wi-Fi settings, touch the Wi-Fi network name.
• Bluetooth settings - Turn Bluetooth on or off. To open Bluetooth settings, touch Bluetooth.
• Battery saver - Turn Battery saver mode on or off. When Battery saver mode is on the performance of
the device is reduced to preserve battery power.
• Invert colors - Invert the display colors.
• Do not disturb - Control how and when to receive notifications.
• Airplane mode - Turn Airplane mode on or off. When Airplane mode is on the device does not connect
to Wi-Fi or Bluetooth.
• Auto-rotate - Lock the device’s orientation in portrait or landscape mode or set to automatically rotate.
• Flashlight - Turn flashlight on or off. Turn camera flash on or off.
• Night Light - Tint the screen amber to make it easier to look at the screen in dim light. Set Night Light to
turn on automatically from sunset to sunrise, or at other times.
• Screen Cast - Share phone content on Chromecast or a television with Google Cast built-in. Touch cast
screen to display a list of devices, then touch a device to begin casting.
• Dark Theme - Toggles dark theme on and off. Dark themes reduce the luminance emitted by the
screen, while meeting minimum color contrast ratios. It helps improve visual ergonomics by reducing
eye strain, adjusting brightness to current lighting conditions, and facilitating screen use in dark
environments, while conserving battery power.
• Grayscale - Turn grayscale on and off. Grayscale turns the screen black and white, reducing phone
distractions and improving battery life.
• Focus mode - Turn on to pause distracting apps. To open Focus mode settings, touch and hold.
29
Using the Device
Editing Icons on the Quick Settings Bar
The first several setting tiles from the Quick Access panel become the Quick Settings bar.
• Open the Quick Access panel and touch to edit, add, or remove settings tiles.
Battery Management
Observe the recommended battery optimization tips for your device.
• Set the screen to turn off after a short period of non-use.
• Reduce screen brightness.
• Turn off all wireless radios when not in use.
• Turn off automatic syncing for Email, Calendar, Contacts, and other apps.
• Minimize use of apps that keep the device from suspending, for example, music and video apps.
NOTE: Before checking the battery charge level, remove the device from any AC power source (cradle or
cable).
Checking Battery Status
• Open Settings and touch About phone > Battery Information.
Or, swipe up from the bottom of the screen and touch to open the Battery Manager app. See
Battery Manager on page 46.
• Battery present status indicates if the battery is present.
• Battery level lists the battery charge (as a percentage of fully charged).
• Swipe down with two fingers from the status bar to open the quick access panel.
• Battery percentage is displayed next to the battery icon.
Monitoring Battery Usage
The Battery screen provides battery charge details and power management options to extend battery life.
1. Go to Settings.
2. Touch Battery.
Display battery information and power management options for a specific app.
1. Go to Settings.
2. Touch Apps & notifications.
3. Touch an app.
4. Touch Advanced > Battery.
Different apps display different information. Some apps include buttons that open screens with settings to
adjust power use. Use the DISABLE or FORCE CLOSE buttons to turn off apps that consume too much
power. Use the DISABLE or FORCE STOP buttons to turn off apps that consume too much power.
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