Zebra TC51 and TC51-HC Touch Computer TC51 Touch Computer Integrator Guide for Android™ 8.1.0 Oreo
TC51
Touch Computer
Integrator Guide
for Android ™ 8.1.0 Oreo
MN-003309-03
Copyright
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many
jurisdictions worldwide. Google, Android, Google Play and other marks are trademarks of Google LLC; Oreo is a
trademark of Mondelez International, Inc. group. All other trademarks are the property of their respective owners.
©2019 Zebra Technologies Corporation and/or its affiliates. All rights reserved.
COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to www.zebra.com/
copyright.
WARRANTY: For complete warranty information, go to www.zebra.com/warranty
END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula
Terms of Use
• Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and
maintaining the equipment described herein. Such proprietary information may not be used, reproduced,
or disclosed to any other parties for any other purpose without the express, written permission of Zebra
Technologies.
• Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
• Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
• Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever
(including, without limitation, consequential damages including loss of business profits, business
interruption, or loss of business information) arising out of the use of, the results of use of, or inability to
use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
.
.
Revision History
Changes to the original guide are listed below:
Change Date Description
-01 Rev A 10/2018 Initial release.
-02 Rev. A 6/2019 Remove reference to Image Capture on page 111. Add TC51-HC cleaning on page
-03 Rev. A 12/2019 Updated battery details in Charging the Battery section.
164.
2
Table of Contents
Copyright ......................................................................................................................... 2
Terms of Use .................................................................................................................. 2
Revision History .............................................................................................................. 2
Table of Contents.......................................................................................................... 3
About This Guide........................................................................................................ 11
Introduction ................................................................................................................... 11
Documentation Set ....................................................................................................... 11
Configurations ............................................................................................................... 11
Software Versions ......................................................................................................... 12
Chapter Descriptions .................................................................................................... 12
Notational Conventions ................................................................................................. 12
Related Documents ...................................................................................................... 13
Service Information ....................................................................................................... 13
Provide Documentation Feedback ................................................................................ 13
Getting Started............................................................................................................ 14
Introduction ................................................................................................................... 14
Setup ............................................................................................................................. 14
Installing a microSD Card ...................................................................................... 14
Installing the Battery .............................................................................................. 17
Charging the Battery ............................................................................................. 17
Charging Indicators ............................................................................................... 18
Replacing the Battery .................................................................................................... 18
Replacing the microSD Card ........................................................................................ 19
Resetting the Device ..................................................................................................... 20
Performing a Soft Reset ........................................................................................ 21
Performing a Hard Reset ....................................................................................... 21
3
Table of Contents
Accessories................................................................................................................. 22
Introduction ................................................................................................................... 22
Accessories ................................................................................................................... 22
1-Slot USB Charge Cradle ........................................................................................... 26
Charging the Device ..................................................................................................... 26
Inserting a Device with Rugged Boot into Cradle ........................................... 27
Main Battery Charging ........................................................................................... 28
Charging Temperature .................................................................................... 28
4-Slot Charge Only Cradle with Battery Charger ......................................................... 29
Charging the Device ....................................................................................... 29
Charging a Spare Battery ............................................................................................. 30
Inserting a Device with Rugged Boot into Cradle ......................................................... 31
Battery Charging ........................................................................................................... 32
Main Battery Charging .................................................................................... 32
Spare Battery Charging .................................................................................. 32
Charging Temperature .................................................................................... 32
5-Slot Charge Only Cradle .............................................................................. 33
Charging the Device ..................................................................................................... 33
Inserting a Device with Rugged Boot into Cradle ........................................... 34
Main Battery Charging ........................................................................................... 34
Charging Temperature .................................................................................... 35
5-Slot Ethernet Cradle ................................................................................................. 36
Daisy-chaining Ethernet Cradles .................................................................... 36
Ethernet Settings ................................................................................................... 37
Configuring Ethernet Proxy Settings ............................................................... 37
Configuring Ethernet Static IP Address .......................................................... 38
Charging the Device ....................................................................................... 39
Inserting a Device with Rugged Boot into Cradle ........................................... 40
Main Battery Charging ........................................................................................... 40
Charging Temperature .................................................................................... 41
Establishing Ethernet Connection ......................................................................... 41
LED Indicators ................................................................................................ 41
4-Slot Battery Charger ........................................................................................... 41
Charging Spare Batteries ...................................................................................... 41
Single Charger Setup ...................................................................................... 42
Two Charger Setup ......................................................................................... 42
Battery Charging ............................................................................................. 44
Spare Battery Charging .................................................................................. 44
Charging Temperature .................................................................................... 44
Rugged Charge/USB Cable ............................................................................ 44
Connecting to the Device ...................................................................................... 45
Connecting to Device with Rugged Boot ............................................................... 46
USB Communication ............................................................................................. 47
Charging the Device .............................................................................................. 47
4
Table of Contents
Main Battery Charging ........................................................................................... 48
Charging Temperature .......................................................................................... 48
5-Slot Cradle Rack Installation ..................................................................................... 49
4-Slot Battery Chargers Rack Installation ..................................................................... 51
Rack Mount Installation ................................................................................................ 55
Wall Installation ............................................................................................................. 57
Bottom Tray Assembly .................................................................................................. 57
Bracket Wall Mounting .......................................................................................... 57
DataWedge ................................................................................................................. 60
Introduction ................................................................................................................... 60
Basic Scanning ............................................................................................................. 60
Profiles .......................................................................................................................... 61
Profile0 .................................................................................................................. 61
Plug-ins ......................................................................................................................... 61
Input Plug-ins ........................................................................................................ 62
Process Plug-ins ................................................................................................... 62
Output Plug-ins ...................................................................................................... 62
Profiles Screen .............................................................................................................. 62
Profile Context Menu .................................................................................................... 63
Options Menu ........................................................................................................ 63
Disabling DataWedge ............................................................................................ 64
Creating a New Profile .................................................................................................. 64
Profile Configuration ..................................................................................................... 64
Associating Applications ............................................................................................... 65
Data Capture Plus ......................................................................................................... 67
Bar Code Input ...................................................................................................... 69
Enabled ........................................................................................................... 69
Scanner Selection ........................................................................................... 69
Decoders ......................................................................................................... 69
Decoder Params ................................................................................................... 71
UPC EAN Params ........................................................................................... 77
Reader Params ............................................................................................... 79
Scan Params .................................................................................................. 81
UDI Params .................................................................................................... 82
Keep enabled on suspend .............................................................................. 83
SimulScan Input .................................................................................................... 83
Keystroke Output ................................................................................................... 84
Intent Output .......................................................................................................... 85
Intent Overview ............................................................................................... 86
IP Output ............................................................................................................... 87
Usage .............................................................................................................. 88
5
Table of Contents
Using IP Output with IPWedge .............................................................................. 89
Using IP Output without IPWedge .................................................................. 90
Generating Advanced Data Formatting Rules ................................................ 91
Configuring ADF Plug-in ........................................................................................ 91
Creating a Rule ............................................................................................... 92
Defining a Rule ............................................................................................... 92
Defining an Action ........................................................................................... 93
Deleting a Rule ............................................................................................... 93
.............................................................................................................................. 93
Order Rules List .............................................................................................. 93
Deleting an Action ........................................................................................... 95
ADF Example .................................................................................................. 95
DataWedge Settings ..................................................................................................... 98
Importing a Configuration File ............................................................................... 99
Exporting a Configuration File ......................................................................... 99
Importing a Profile File .......................................................................................... 99
Exporting a Profile ............................................................................................... 100
Restoring DataWedge ......................................................................................... 100
Reporting ............................................................................................................. 100
Configuration and Profile File Management ................................................................ 101
Enterprise Folder ........................................................................................................ 101
Auto Import .......................................................................................................... 101
Programming Notes ............................................................................................ 101
Overriding Trigger Key in an Application ............................................................. 101
Capture Data and Taking a Photo in the Same Application ................................ 102
Disabling DataWedge .......................................................................................... 102
Soft Scan Trigger ................................................................................................ 102
Function Prototype ........................................................................................ 102
Scanner Input Plugin ........................................................................................... 102
Function Prototype .............................................................................................. 103
Parameters ................................................................................................... 103
Return Values ............................................................................................... 103
Example ........................................................................................................ 103
Comments ..................................................................................................... 104
Enumerate Scanners ........................................................................................... 104
Function Prototype ........................................................................................ 104
Parameters ................................................................................................... 104
Return Values ............................................................................................... 104
Example ........................................................................................................ 105
Comments ..................................................................................................... 105
Set Default Profile ............................................................................................... 106
Default Profile Recap .................................................................................... 106
Usage Scenario ............................................................................................ 106
Function Prototype ........................................................................................ 106
6
Table of Contents
Parameters ................................................................................................... 106
Return Values ............................................................................................... 106
Example ........................................................................................................ 107
Comments ..................................................................................................... 107
Reset Default Profile ........................................................................................... 107
Function Prototype ........................................................................................ 108
Parameters ................................................................................................... 108
Return Values ............................................................................................... 108
Example ........................................................................................................ 108
Comments ..................................................................................................... 108
Switch To Profile ................................................................................................. 109
Profiles Recap ............................................................................................... 109
Usage Scenario ............................................................................................ 109
Function Prototype ........................................................................................ 109
Parameters ................................................................................................... 109
Return Values ............................................................................................... 110
Example ........................................................................................................ 110
Comments ..................................................................................................... 110
Notes ............................................................................................................. 111
USB Communication ................................................................................................ 112
Introduction ................................................................................................................. 112
Transferring Files with a Host Computer via USB ...................................................... 112
Transferring Files ................................................................................................ 112
Transferring Photos ............................................................................................. 113
Disconnect from the Host Computer ................................................................... 113
Settings...................................................................................................................... 114
Introduction ................................................................................................................. 114
WLAN Configuration ................................................................................................... 114
Configuring a Secure Wi-Fi Network ................................................................... 114
Manually Adding a Wi-Fi Network ....................................................................... 115
Configuring for a Proxy Server ............................................................................ 116
Configuring the Device to Use a Static IP Address ............................................. 117
Advanced Wi-Fi Settings ..................................................................................... 118
Additional Wi-Fi Settings ..................................................................................... 119
Setting Screen Lock .................................................................................................... 119
Setting Screen Lock Using PIN ........................................................................... 120
Setting Screen Unlock Using Password .............................................................. 121
Setting Screen Unlock Using Pattern .................................................................. 122
Passwords ........................................................................................................... 123
Button Remapping ...................................................................................................... 123
7
Table of Contents
Remapping a Button ................................................................................................... 124
Accounts ..................................................................................................................... 125
Language Usage ......................................................................................................... 125
Changing the Language Setting .......................................................................... 125
Adding Words to the Dictionary ........................................................................... 126
Keyboard Settings ............................................................................................... 126
PTT Express Configuration ......................................................................................... 126
RxLogger ............................................................................................................. 126
RxLogger Configuration ...................................................................................... 127
RxLogger Settings ...................................................................................................... 128
ANR Module .................................................................................................. 128
Kernel Module ............................................................................................... 128
Logcat Module .............................................................................................. 129
LTS Module ................................................................................................... 130
Qxdm Module ................................................................................................ 130
Ramoops Module .......................................................................................... 131
Resource Module .......................................................................................... 131
Snapshot Module .......................................................................................... 131
TCPDump Module ........................................................................................ 132
Tombstone Module ....................................................................................... 132
Configuration File ................................................................................................ 132
Enabling Logging ................................................................................................. 132
Disabling Logging ................................................................................................ 133
Extracting Log Files ............................................................................................. 133
RxLogger Utility ........................................................................................................... 133
App View ............................................................................................................. 133
Viewing Logs ................................................................................................. 134
RxLogger Utility ................................................................................................... 135
Archive Data ................................................................................................. 136
Overlay View ....................................................................................................... 136
Initiating the Main Chat Head ...................................................................................... 136
Removing the Main Chat Head ..................................................................... 136
Viewing Logs ................................................................................................. 137
Removing a Sub Chat Head Icon ................................................................. 138
Backup .......................................................................................................... 138
About Phone ............................................................................................................... 138
Application Deployment........................................................................................... 140
Introduction ................................................................................................................. 140
Security ....................................................................................................................... 140
Secure Certificates ...................................................................................................... 140
Installing a Secure Certificate ..................................................................................... 140
Configuring Credential Storage Settings ............................................................. 141
8
Table of Contents
Development Tools ..................................................................................................... 141
Android Application Development ....................................................................... 141
Development Workstation ............................................................................. 141
Target Device ................................................................................................ 142
EMDK for Android ............................................................................................... 142
StageNow ............................................................................................................ 142
ADB USB Setup .......................................................................................................... 142
Enabling USB Debugging ........................................................................................... 143
Application Installation ................................................................................................ 143
Installing Applications Using the USB Connection .............................................. 143
Installing Applications Using the Android Debug Bridge ..................................... 145
Installing Applications Using a microSD Card ..................................................... 146
Uninstalling an Application .................................................................................. 147
Performing a System Update ...................................................................................... 148
Downloading the System Update Package ......................................................... 148
Using microSD Card ............................................................................................ 148
Using ADB ........................................................................................................... 149
Verify System Update Installation ............................................................................... 150
Performing an Enterprise Reset .................................................................................. 150
Downloading the Enterprise Reset Package ....................................................... 150
Using microSD Card ............................................................................................ 150
Using ADB ........................................................................................................... 150
Performing a Factory Reset ........................................................................................ 151
Downloading the Factory Reset Package ........................................................... 151
Using microSD Card ............................................................................................ 152
Using ADB ........................................................................................................... 152
Storage ....................................................................................................................... 153
Random Access Memory .................................................................................... 153
Internal Storage ................................................................................................... 154
External Storage .................................................................................................. 155
Formatting a microSD Card or USB Drive as Portable Storage ................... 156
Formatting a microSD Card as Internal Memory .......................................... 158
Enterprise Folder ........................................................................................................ 159
App Management ........................................................................................................ 159
Viewing App Details ............................................................................................ 160
Managing Downloads ................................................................................................. 161
Maintenance and Troubleshooting ......................................................................... 162
Introduction ................................................................................................................. 162
Maintaining the Device ................................................................................................ 162
Display Best Practices ................................................................................................ 162
9
Table of Contents
Image Retention .................................................................................................. 162
Battery Safety Guidelines .................................................................................... 163
Cleaning Instructions .................................................................................................. 163
Cleaning and Disinfecting Guidelines .................................................................. 164
Approved Cleanser Active Ingredients For TC51 ................................................ 164
Approved Disinfectant Cleaners for TC51-Healthcare ........................................ 164
Harmful Ingredients ............................................................................................. 164
Device Cleaning Instructions ............................................................................... 165
Special Cleaning Notes ....................................................................................... 165
Cleaning Frequency ............................................................................................ 165
Cleaning the Device .................................................................................................... 165
Housing ............................................................................................................... 165
Display ................................................................................................................. 165
Camera and Exit Window .................................................................................... 165
Battery Guide Slots ............................................................................................. 166
Battery Connector and Locating Magnet Cleaning ..................................................... 166
Cleaning Cradle Connectors ....................................................................................... 166
Troubleshooting .......................................................................................................... 167
TC51 ........................................................................................................................... 167
1-Slot Charge Only Cradle .................................................................................. 169
4-Slot Charge Only Cradle with Battery Charger Troubleshooting ...................... 170
5-Slot Charge Only Cradle Troubleshooting ....................................................... 171
5-Slot Ethernet Cradle Troubleshooting .............................................................. 172
4-Slot Battery Charger Troubleshooting .............................................................. 172
Technical Specifications.......................................................................................... 174
Introduction ................................................................................................................. 174
TC51 ........................................................................................................................... 174
Decode Distances ............................................................................................... 177
I/O Connector Pin-Outs ....................................................................................... 178
1-Slot Charge Only Cradle Technical Specifications ........................................... 178
4-Slot Charge Only Cradle with Battery Charger Technical Specifications ......... 179
5-Slot Charge Only Cradle Technical Specifications ........................................... 179
5-Slot Ethernet Cradle Technical Specifications ................................................. 180
4-Slot Battery Charger Technical Specifications ................................................. 180
Trigger Handle Technical Specifications ............................................................. 181
Rugged Charge/USB Cable Technical Specifications ......................................... 181
Index........................................................................................................................... 182
10
About This Guide
Introduction
This guide provides information about using the device touch computer and accessories. The device
refers to both the TC51 (Standard) and TC51-HC (Healthcare) configurations, except where noted.
NOTE: Screens and windows pictured in this guide are samples and can differ from actual screens.
Documentation Set
The documentation set for the device provides information for specific user needs, and includes:
• TC51 Touch Computer Quick Start Guide - describes how to get the device up and running.
• TC51 Touch Computer User Guide for Android Version 8.1.0 Oreo - describes how to use the
device.
• TC51 Touch Computer Integrator Guide for Android Version 8.1.0 Oreo - describes how to set up
the device and accessories.
Configurations
This guide covers the following configurations:
Configuration Radios Display Memory
TC510K-1 WLAN: 802.11
a/b/g/n/d/h/i/k/r
WPAN:
Bluetooth v4.1
Low Energy
TC510K-2 WLAN: 802.11
a/b/g/n/d/h/i/k/r
WPAN:
Bluetooth v4.1
Low Energy
5.0” High
Definition (1280
x 720) LCD
5.0” High
Definition (1280
x 720) LCD
2 GB RAM / 16
GB Flash or 4
GB RAM / 32
GB Flash
2 GB RAM / 16
GB Flash or 4
GB RAM / 32
GB Flash
11
Data Capture
Options
2D imager
(SE-4710) and
integrated NFC
2D imager
(SE-4710) and
integrated NFC
Operating
System
Android-based,
Google ™
Mobile Services
(GMS) 8.1.0.
Android-based,
Android
Open-Source
Project 8.1.0.
Software Versions
To determine the current software versions:
1. Swipe down from the Status bar to open the Quick Settings bar.
2. Touch > System.
3. Touch About phone.
4. Scroll to view the following information:
• Model
• Android version
• Kernel version
• Build number.
To determine the device serial number, touch About phone > Status.
• Serial number
Chapter Descriptions
About This Guide
Topics covered in this guide are as follows:
• Getting Started provides information on getting the device up and running for the first time.
• Accessories describes the available accessories and how to use them with the device.
• DataWedge describes how to use and configure the DataWedge application.
• USB Communication describes how to connect the device to a host computer and transfer files.
• Settings provides the settings for configuring the device.
• Application Deployment provides information for developing and managing applications.
• Maintenance and Troubleshooting includes instructions on cleaning and storing the device, and provides
troubleshooting solutions for potential problems during device operation.
• Technical Specifications provides the technical specifications for the device.
Notational Conventions
The following conventions are used in this document:
• Bold text is used to highlight the following:
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen
• Key names on a keypad
• Button names on a screen.
• Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential.
12
• Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists.
Related Documents
• TC51 Touch Computer Quick Start Guide, p/n MN-002879-xx.
• TC51 Touch Computer Regulatory Guide, p/n MN-002880-xx.
• TC51 Touch Computer User Guide for Android 8.1.0 Oreo, p/n MN-003274-xx.
About This Guide
For the latest version of this guide and all guides, go to: www.zebra.com/support
Service Information
If you have a problem with your equipment, contact Customer Support for your region. Contact information is
available at: www.zebra.com/support
When contacting support, please have the following information available:
• Serial number of the unit (found on manufacturing label)
• Model number or product name (found on manufacturing label)
• Software type and version number
Customer Support responds to calls by email or telephone within the time limits set forth in support
agreements.
If the problem cannot be solved by Customer Support, you may need to return the equipment for servicing and
will be given specific directions. We are not responsible for any damages incurred during shipment if the
approved shipping container is not used. Shipping the units improperly can possibly void the warranty.
Remove the microSD card from the device before shipping for service.
If the device was purchased from a business partner, contact that business partner for support.
.
.
Provide Documentation Feedback
If you have comments, questions, or suggestions about this guide, send an email to
EVM-Techdocs@zebra.com
.
13
Getting Started
Introduction
This chapter provides information for getting the device up and running for the first time.
Setup
Perform this procedure to start using the device for the first time.
1. Install a micro secure digital (SD) card (optional).
2. Install the battery.
3. Charge the device.
4. Power on the device.
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the battery
pack. Refer to the documentation provided with the card for more information, and follow the
manufacturer’s recommendations for use.
CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card. Proper
ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the operator is properly
grounded.
14
Getting Started
1. Lift the access door.
Figure 1 Lift Access Door
2. Slide the microSD card holder to the unlock position.
Figure 2 Unlock microSD Card Holder
3. Lift the microSD card holder.
Figure 3 Lift the microSD Card Holder
15
Getting Started
4. Insert the microSD card into the card holder door ensuring that the card slides into the holding tabs on each
side of the door.
Figure 4 Insert microSD Card in Holder
5. Close the microSD card holder and slide into the lock position.
Figure 5 Re-install Access Door
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
6. Re-install the access door.
Figure 6 Replace Access Door
16
Installing the Battery
1. Insert the battery, bottom first, into the battery compartment in the back of the device.
Figure 7 Insert Bottom of Battery into Battery Compartment
Getting Started
2. Press the battery down into the battery compartment until the battery release latches snap into place.
Charging the Battery
Before using the device for the first time, charge the main battery until the green Charging/Notification light
emitting diode (LED) remains lit. To charge the device use a cable or a cradle with the appropriate power
supply. For information about the accessories available for the device see Accessories for more information.
The >
15.48 Watt hours (typical) / > 4,150 mAh battery charges from fully depleted to 90% in approximately 2.5
hours and from fully depleted to 100% in approximately three hours.
NOTE: In many cases the 90% charge provides plenty of charge for daily use. A full 100% charge lasts for approximately
14 hours of use.
To achieve the best fast charging results use only Zebra charging accessories and batteries. Charge batteries at room temperature with the device in sleep mode.
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The device or accessory always performs
battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37°C (+98°F))
the device or accessory may for small periods of time alternately enable and disable battery charging to keep
the battery at acceptable temperatures. The device or accessory indicates when charging is disabled due to
abnormal temperatures via its LED and a notification appears on the display.
To charge the main battery:
1. Connect the charging accessory to the appropriate power source.
2. Insert the device into a cradle or attach to a cable. The device turns on and begins charging. The
Charging/Notification LED blinks amber while charging, then turns solid green when fully charged.
17
Charging Indicators
Table 1 Charging/Notification LED Charging Indicators
State LED Indication
Off Device is not charging. Device is not inserted correctly in the
Getting Started
cradle or connected to a power source. Charger/cradle is not
powered.
Slow Blinking Amber (1 blink
every 4 seconds)
Slow Blinking Red (1 blink every
4 seconds)
Solid Green Charging complete.
Solid Red Charging complete but the battery is at end of useful life.
Fast Blinking Amber (2
blinks/second)
Fast Blinking Red (2
blinks/second)
Replacing the Battery
Device is charging.
Device is charging but the battery is at end of useful life.
Charging error, e.g.:
• Temperature is too low or too high.
• Charging has gone on too long without completion
(typically eight hours).
Charging error but the battery is at end of useful life., e.g.:
• Temperature is too low or too high.
• Charging has gone on too long without completion
(typically eight hours).
CAUTION: Do not add or remove microSD card during battery replacement.
1. Press the Power button until the menu appears.
2. Touch Battery Swap.
3. Follow the on-screen instructions.
WARNING: Do not remove the battery until after the red LED completely turns off. Loss of data may result.
4. Wait for the red LED to completely turn off.
5. If hand strap is attached, remove hand strap.
18
6. Press the two battery latches in.
Figure 8 Press Battery Latches
7. Lift the battery from the device.
Figure 9 Lift the Battery
Getting Started
CAUTION: Replace the battery within 90 seconds. After 90 seconds the device reboots and data may be lost.
8. Insert the replacement battery, bottom first, into the battery compartment in the back of the device.
9. Press the battery down until the battery release latches snap into place.
10.Replace the hand strap, if required.
11.Press the Power button to turn on the device.
Replacing the microSD Card
To replace the microSD card:
1. Press the Power button until the menu appears.
2. Touch Power off.
3. Touch OK.
4. If hand strap is attached, slide the hand strap clip up toward the top of the device and then lift.
19
5. Press the two battery latches in.
6. Lift the battery from the device.
7. Lift the access door.
Figure 10 Remove Access Door
8. Remove microSD card from holder.
Getting Started
9. Insert the replacement microSD card.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
10.Replace the access door.
Figure 11 Replace Access Door
11.Insert the battery, bottom first, into the battery compartment in the back of the device.
12.Press the battery down until the battery release latches snap into place.
13.Replace the hand strap, if required.
14.Press and hold the Power button to turn on the device.
Resetting the Device
There are four reset functions:
• Soft reset
20
• Hard reset
• Enterprise reset. See Performing an Enterprise Reset on page 150.
• Factory reset See Performing a Factory Reset on page 151.
Performing a Soft Reset
Perform a soft reset if applications stop responding.
1. Press and hold the Power button until the menu appears.
2. Touch Reboot and then select OK.
3. The device reboots.
Performing a Hard Reset
CAUTION: Performing a hard reset with a microSD card installed in the device may cause damage or data corruption to the
microSD card. All un-saved data is lost after performing a hard reset.
Perform a hard reset if the device stops responding.
Getting Started
1. Simultaneously press and hold the Power button, the PTT button, and the Volume Up button for at least
four seconds.
2. When the screen turns off, release the buttons.
The device reboots.
21
Accessories
Introduction
This chapter provides information for using the accessories for the device.
Accessories
This table lists the accessories available for the device.
Table 2 Accessories
Accessory Part Number Description
Cradles
1-Slot USB/Charge Only
Cradle Kit
4-Slot Charge Only Cradle
with Battery Charger Kit
5-Slot Charge Only Cradle
Kit
5-Slot Ethernet Cradle Kit CRD-TC51-5SETH-01 Provides device charging and provides
Cradle Mount BRKT-SCRD-SMRK-01 Mounts the 5-Slot Charge Only Cradle, 5-Slot
USB-Ethernet Adapter KT-TC51-ETH1-01 Provides USB and Ethernet communication
Batteries and Chargers
PowerPrecisionPlus
Battery
CRD-TC51-1SCU-01 Provides device charging and communication.
CRD-TC51-5SC4B-01 Charges up to four devices and four spare
CRD-TC51-5SCHG-01 Charges up to five devices. Includes, cradle,
BTRY-TC51-43MA1-01
BTRY-TC51-43MA1-10
Includes cradle, power supply
(PWR-BGA12V50W0WW) and DC line cord.
batteries. Includes cradle, power supply
(PWR-BGA12V108W0WW) and DC line cord
power supply (PWR-BGA12V108W0WW)
and DC line cord.
Ethernet communication for up to five
devices. Includes cradle, power supply
(PWR-BGA12V108W0WW) and DC line cord.
Ethernet Cradle, and 4-Slot Battery Charger
to a wall or rack.
with the 1-Slot USB/Charge Only Cradle Kit.
Replacement battery (single pack).
Replacement battery (10–pack).
22
Accessories
Table 2 Accessories (Continued)
Accessory Part Number Description
4-Slot Battery Charger Kit SAC-TC51-4SCHG-01 Charges up to four battery packs. Includes
cradle, power supply
(PWR-BGA12V50W0WW) and DC line cord.
Charge Only Vehicle
Cradle
Charge and Communication Cables
Rugged Charge/USB
Cable
Rugged USB-C Adapter ADPTR-TC56-USBC-01 Provides communication and power to the
USB-C Communication
and Charge Cable
USB Communication
Cable
Audio Accessories
2.5 mm Audio Adapter CBL-TC51-HDST25-01 Plugs into the device and provides audio to a
2.5 mm Headset HDST-25MM-PTVP-01 Use for PTT and VoIP calls.
3.5 mm Audio Adapter CBL-TC51-HDST35-01 Plugs into the device and provides audio to a
3.5 mm Headset HDST-35MM-PTVP-01 Use for PTT and VoIP calls.
Miscellaneous
Rugged Boot SG-TC5X-EXO1-01 Provides additional protection for the device.
Trigger Handle TRG-TC51-SNP1-01 Adds gun-style handle with a scanner trigger
Trigger Handle Kit (with
Rugged Boot)
Screen Protector KT-TC51-SCRNP1-01 Add additional screen protection.
SmartDEX Solution DEX30 Provides wireless DEX communications to the
Wrist Lanyard SG-PD40-WLD1-01 Use to hold the device on wrist. For use with
Rugged I/O Connector ADP-TC51-RGIO1-03 Replacement Rugged I/O Connector (3-pack).
Carrying Solutions
Soft Holster SG-TC51-HLSTR1-01 Use to hold the device on hip. Accepts device
Hand Strap SG-TC51-EHDSTP1-03 Replacement hand strap with hand strap
CRD-TC56-CVCD1-01 Charges and securely holds the device.
Requires power cable CHG-AUTO-CLA1-01
or CHG-AUTO-HWIRE1-01, sold separately.
CBL-TC51-USB1-01 Provides communication and power to the
device. Requires power supply
PWR-WUA5V12W0xx.
device using a USB-C cable
(CBL-TC5X-USBC2A-01).
CBL-TC5X-USBC2A-01 Provides UBC-A to USB-C communication
and power to the device.
25-124330-01R Provides micro USB to USB communication
for use with 1-Slot USB/Charge Only Cradle
Kit.
wired headset with 2.5 mm plug.
wired headset with collared 3.5 mm plug.
for comfortable and productive scanning.
Requires Rugged Boot.
TRG-TC51-TRG1-01 Adds gun-style handle with a scanner trigger
for comfortable and productive scanning.
device.
Trigger Handle or Rugged Boot.
with Rugged Boot and Trigger Handle
mounting clip (3–pack).
23
Accessories
Table 2 Accessories (Continued)
Accessory Part Number Description
Basic Hand Strap SG-TC51-BHDSTP1-03 Provide a hand strap to assist in holding the
device without a Rugged Boot.
Stylus and Coiled Tether SG-TC7X-STYLUS-03 Stylus with coiled tether (3-pack).
Power Supplies
Power Supply PWR-BGA12V50W0WW Provides power to the 1-Slot USB Charge
cradle and 4-Slot Spare Battery Charger.
Requires AC line cord.
Power Supply PWR-BGA12V108W0WW Provides power to the 4-Slot Charge Only
Cradle with battery Charger, 5-Slot Charge
Only cradle and the 5-Slot Ethernet Cradle.
Requires DC Line Cord, p/n 50–16002–029R
and country specific three wire grounded AC
line cord sold separately.
Power Supply PWR-WUA5V12W0US Provides 12 VDC, 2.5 A power to the Rugged
Charge/USB cable. Includes plug adapter for
use in the United States.
Power Supply PWR-WUA5V12W0GB Provides 12 VDC, 2.5 A power to the Rugged
Charge/USB cable. Includes plug adapter for
use in the European Union.
Power Supply PWR-WUA5V12W0EU Provides 12 VDC, 2.5 A power to the Rugged
Charge/USB cable. Includes plug adapter for
use in the United Kingdom.
Power Supply PWR-WUA5V12W0AU Provides 12 VDC, 2.5 A power to the Rugged
Charge/USB cable. Includes plug adapter for
use in Australia.
Power Supply PWR-WUA5V12W0CN Provides 12 VDC, 2.5 A power to the Rugged
Charge/USB cable. Includes plug adapter for
use in China.
Power Supply PWR-WUA5V12W0IN Provides 12 VDC, 2.5 A power to the Rugged
Charge/USB cable. Includes plug adapter for
use in India.
Power Supply PWR-WUA5V12W0KR Provides 12 VDC, 2.5 A power to the Rugged
Charge/USB cable. Includes plug adapter for
use in Korea.
Power Supply PWR-WUA5V12W0BR Provides 12 VDC, 2.5 A power to the Rugged
Charge/USB cable. Includes plug adapter for
use in Brazil.
DC Line Cord CBL-DC-381A1-01 Provides power from the power supply
(PWR-BGA12V108W0WW) to the 4-Slot
Charge Only Cradle with Battery Charger,
5-Slot Charge Only Cradle and 5-Slot
Ethernet Cradle.
24
Accessories
Table 2 Accessories (Continued)
Accessory Part Number Description
DC Line Cord CBL-DC-388A1-01 Provides power from the power supply
(PWR-BGA12V50W0WW) to the 1-Slot
USB/Charge Only Cradle and 4-Slot Battery
Charger.
2-way DC Cable CBL-DC-523A1-01 Connects one power supply
(PWR-BGA12V108W0WW) to two 4-Slot
Battery Chargers.
US AC Line Cord 23844-00-00R Provide power to power supplies.
25
1-Slot USB Charge Cradle
CAUTION: Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 163.
The 1-Slot USB Charge Cradle:
• Provides 5 VDC power for operating the device.
• Charges the device’s battery.
• Provides USB communication with host computer.
Figure 12 1–Slot USB Charge Cradle Setup
DC Line Cord
Accessories
AC Line Cord
Power Supply
Charging the Device
To charge a device:
NOTE: If the device has a Rugged Boot, remove the cup insert before inserting the device. See Inserting a Device with
Rugged Boot into Cradle on page 27
1. Insert the device into the slot to begin charging.
USB Cable
.
26
Figure 13 Battery Charging
Accessories
Power LED
2. Ensure the device is seated properly.
Inserting a Device with Rugged Boot into Cradle
Each cradle cup has an insert that must be removed prior to inserting the device with Rugged Boot. Remove
the insert and then insert the device into the cup.
Figure 14 Remove Insert from Cup
27
Main Battery Charging
The device’s Charging/Notification LED indicates the status of the battery charging in the device. See Table 1
on page 18 for device charging status. The >
fully depleted to 90% in approximately 2.5 hours and from fully depleted to 100% in approximately three hours.
NOTE: In many cases the 90% charge provides plenty of charge for daily use. A full 100% charge lasts for approximately
14 hours of use.
To achieve the best fast charging results use only Zebra charging accessories and batteries. Charge batteries at room temperature with the device in sleep mode.
Charging Temperature
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The device or cradle always performs
battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37°C (+98°F))
the device or cradle may for small periods of time alternately enable and disable battery charging to keep the
battery at acceptable temperatures. The device and cradle indicates when charging is disabled due to
abnormal temperatures via its LED.
Accessories
15.48 Watt hours (typical) / > 4,150 mAh battery charges from
28
Accessories
4-Slot Charge Only Cradle with Battery Charger
CAUTION: Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 163.
The 4-Slot Charge Only Cradle with Battery Charger:
• Provides 5 VDC power for operating the device.
• Simultaneously charges up to four devices and up to four spare batteries using the Battery Charger
Adapter.
Figure 15 4-Slot Charge Only Cradle with Battery Charger Setup
Power Supply
AC Line Cord
DC Line Cord
Charging the Device
To charge a device:
NOTE: If the device has a Rugged Boot, remove the cup insert before inserting the device. By default, the device includes
an interface connector. If the interface connector is removed for USB Type C cable connectivity, then it must be replaced
before charging or receiving an Ethernet IP address if placed in a cradle.
1. Insert the device into the slot to begin charging.
29
Figure 16 Charging a Device
Accessories
2. Ensure the device is seated properly.
Charging a Spare Battery
To charge a spare battery:
1. Insert the battery into a slot to begin charging.
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