TC25
Rugged Smartphone
User Guide
for Android ™ 7.1.2 Nougat
MN-003051-04 Rev. A
Copyright
© 2018 ZIH Corp. and/or its affiliates. All rights reserved. ZEBRA and the stylized Zebra head are trademarks of
ZIH Corp., registered in many jurisdictions worldwide. Google, Google Play and other marks are trademarks of
Google Inc. All other trademarks are the property of their respective owners.
COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to www.zebra.com/copyright.
WARRANTY: For complete warranty information, go to www.zebra.com/warranty.
END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula.
Terms of Use
• Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and
maintaining the equipment described herein. Such proprietary information may not be used, reproduced,
or disclosed to any other parties for any other purpose without the express, written permission of Zebra
Technologies.
• Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
• Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
• Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever
(including, without limitation, consequential damages including loss of business profits, business
interruption, or loss of business information) arising out of the use of, the results of use of, or inability to
use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
Revision History
Changes to the original guide are listed below:
Change Date Description
-01 Rev A 9/2017 Initial Release
-02 Rev A 1/2018 Add note about SIM card thickness (page 17). Add note that Indonesian
-03 Rev A 2/2018 Maintenance release updates for BSP 04-14-XX.
-04 Rev. A 9/2018 Correct WLAN Security and Encryption information on page 162.
configurations do not support LTE.
2
Table of Contents
Copyright ........................................................................................................................................... 2
Terms of Use .................................................................................................................................... 2
Revision History ................................................................................................................................ 2
Table of Contents................................................................................................................................... 3
About This Guide
Configurations ................................................................................................................................. 10
Chapter Descriptions ...................................................................................................................... 10
Notational Conventions ................................................................................................................... 11
Related Documents and Software .................................................................................................. 11
Service Information ......................................................................................................................... 11
Provide Documentation Feedback .................................................................................................. 12
Getting Started
Unpacking ....................................................................................................................................... 13
Features .......................................................................................................................................... 14
Setup ............................................................................................................................................... 16
Installing a microSD Card ......................................................................................................... 16
Installing the SIM Card .............................................................................................................. 18
Charging the Battery ................................................................................................................. 19
Charging Indicators ................................................................................................................... 21
Google Account Setup .............................................................................................................. 22
Zebra Visibility Services ............................................................................................................ 22
Replacing the microSD Card .......................................................................................................... 22
Replacing the SIM Card .................................................................................................................. 24
Accessing Device Settings .............................................................................................................. 26
Battery Management ....................................................................................................................... 26
Monitor Battery Usage .............................................................................................................. 26
Low Battery Notification ............................................................................................................ 27
Battery Optimization .................................................................................................................. 27
Turning Off the Radios ........................................................................................................ 28
Setting the Date and Time .............................................................................................................. 28
Display Setting ................................................................................................................................ 28
Setting the Screen Brightness ................................................................................................... 28
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Table of Contents
Setting Screen Rotation ............................................................................................................ 29
Setting Screen Timeout Setting ................................................................................................ 29
Setting Font Size ....................................................................................................................... 29
Setting the Charge LED ............................................................................................................ 30
Setting the Charge LED ............................................................................................................ 30
General Sound Setting .................................................................................................................... 31
Wake-Up Sources ........................................................................................................................... 32
Using the TC25
Google Mobile Services .................................................................................................................. 34
Home Screen .................................................................................................................................. 34
Setting Home Screen Rotation .................................................................................................. 35
Status Bar ................................................................................................................................. 36
Status Icons ........................................................................................................................ 36
Notification Icons ................................................................................................................. 38
Managing Notifications .............................................................................................................. 38
Setting Application Notifications .......................................................................................... 39
Viewing Notification Settings for All Apps ........................................................................... 39
Controlling Lock Screen Notifications ................................................................................. 39
Quick Settings ........................................................................................................................... 40
Edit Icons on Quick Settings ............................................................................................... 41
Application Shortcuts and Widgets ........................................................................................... 41
Adding an Application to the Home Screen ........................................................................ 41
Adding a Widget to the Home Screen ................................................................................. 41
Moving Items on the Home Screen ..................................................................................... 42
Removing an Application Shortcut or Widget from the Home Screen ................................ 42
Folders ...................................................................................................................................... 42
Creating a Folder ................................................................................................................ 42
Naming Folders ................................................................................................................... 42
Removing a Folder .............................................................................................................. 42
Home Screen Wallpaper ........................................................................................................... 43
Using the Touchscreen ................................................................................................................... 43
On-Screen Keyboards .................................................................................................................... 43
Editing Text ......................................................................................................................... 43
Entering Numbers, Symbols and Special Characters ......................................................... 44
Switching Language Keyboards ................................................................................................ 44
Configuring the Keyboard ......................................................................................................... 44
GMS Keyboard .................................................................................................................... 44
Do Not Disturb Feature ................................................................................................................... 45
Limit Sounds and Vibrations ..................................................................................................... 45
Alarms Only ......................................................................................................................... 45
Priority Notifications Only .................................................................................................... 46
Automatically Block Sounds and Vibrations .................................................................................... 46
Silence Sounds During Certain Times ...................................................................................... 46
Silence Sounds During Events and Meetings ........................................................................... 47
Turn Sounds Back On ............................................................................................................... 47
Override Do Not Disturb for Specific Apps ................................................................................ 47
Applications ..................................................................................................................................... 48
Accessing Applications ............................................................................................................. 50
Switching Between Recent Applications ................................................................................... 51
4
Table of Contents
Un-Locking the Screen ................................................................................................................... 51
Scheduled Power On and Off ......................................................................................................... 52
Resetting the Device ....................................................................................................................... 54
Performing a Soft Reset ............................................................................................................ 54
Performing a Hard Reset .......................................................................................................... 54
Suspend Mode ................................................................................................................................ 54
Transferring Files with a Host Computer via USB .......................................................................... 55
Transferring Files using Media Transfer Protocol ..................................................................... 55
Transferring Files using Photo Transfer Protocol ...................................................................... 55
Disconnect from the Host Computer ......................................................................................... 56
Calls
Emergency Calling .......................................................................................................................... 57
Audio Modes ................................................................................................................................... 57
Using a Bluetooth Headset ............................................................................................................. 57
Adjusting Audio Volume .................................................................................................................. 57
Making a Call Using the Dialer ........................................................................................................ 58
Dialer Dialing Options ............................................................................................................... 60
Making a Call Using Contacts ......................................................................................................... 60
Using the Dialer ......................................................................................................................... 60
Using the Contacts Application ................................................................................................. 61
Making a Call Using Call History ..................................................................................................... 61
Making a Conference Call ............................................................................................................... 62
Making a Call Using a Bluetooth Headset ...................................................................................... 64
Answering Calls .............................................................................................................................. 64
Call Settings .................................................................................................................................... 65
Display Options ......................................................................................................................... 65
Sounds and Vibrations .............................................................................................................. 65
Quick Responses ...................................................................................................................... 66
Speed Dial Settings ................................................................................................................... 66
Calls .......................................................................................................................................... 66
Call Blocking ............................................................................................................................. 66
Accessibility ............................................................................................................................... 67
Applications
File Browser .................................................................................................................................... 68
Messaging ....................................................................................................................................... 70
Sending a Text Message .......................................................................................................
Sending a Multimedia Message ................................................................................................ 70
Contacts .......................................................................................................................................... 72
Adding a Contact ....................................................................................................................... 72
Editing Contacts ........................................................................................................................ 72
Deleting Contacts ...................................................................................................................... 72
Camera ........................................................................................................................................... 74
Taking Photos ........................................................................................................................... 74
Taking a Panoramic Photo ........................................................................................................ 75
Recording Videos ...................................................................................................................... 75
Photo Settings ........................................................................................................................... 76
Video Settings ........................................................................................................................... 77
5
... 70
Table of Contents
Photos ............................................................................................................................................. 79
Working with Albums ................................................................................................................. 80
Deleting an Album ............................................................................................................... 80
Working with Photos ................................................................................................................. 81
Viewing and Browsing Photos ............................................................................................. 81
Cropping a Photo ................................................................................................................ 81
Setting a Photo as a Contact Icon ....................................................................................... 82
Share a Photo ..................................................................................................................... 82
Deleting a Photo .................................................................................................................. 82
Working with Videos .................................................................................................................. 83
Watching Videos ................................................................................................................. 83
Sharing a Video ................................................................................................................... 83
Deleting a Video .................................................................................................................. 83
DataWedge Demonstration ............................................................................................................. 84
Sound Recorder .............................................................................................................................. 86
PTT Express Voice Client ............................................................................................................... 87
PTT Audible Indicators .............................................................................................................. 87
Notification Icons ....................................................................................................................... 88
Enabling PTT Communication .................................................................................................. 88
Selecting a Talk Group .............................................................................................................. 89
PTT Communication ................................................................................................................. 89
Creating a Group Call ......................................................................................................... 89
Responding with a Private Response ................................................................................. 89
Disabling PTT Express Voice Client Communication ............................................................... 89
RxLogger ........................................................................................................................................ 91
Enabling Logging ...................................................................................................................... 91
Disabling Logging ...................................................................................................................... 91
RxLogger Utility ............................................................................................................................... 92
Diagnostic Tool ............................................................................................................................... 93
Settings ............................................................................................................................... 95
Battery Test Information ...................................................................................................... 95
GPS Test Information .......................................................................................................... 95
System Test Information ..................................................................................................... 96
WLAN Test Information ....................................................................................................... 96
WWAN Test Information ..................................................................................................... 96
Bluetooth Test Information .................................................................................................. 96
Data Capture
Imaging ........................................................................................................................................... 97
Operational Modes .................................................................................................................... 97
RS507 Hands-Free Imager ............................................................................................................. 98
RS6000 Bluetooth Ring Scanner .................................................................................................... 98
Scanning Considerations ................................................................................................................ 99
Barcode Scanning with Internal SE2100 Imager ............................................................................ 99
SE2100 Picklist Mode ....................................................................................................... 100
SE2100 Basic MultiBarcode Mode .................................................................................... 101
Barcode Scanning with Internal SE4710 Imager .......................................................................... 102
SE4710 Basic MultiBarcode Mode .................................................................................... 103
Barcode Capture with RS6000 Bluetooth Ring Scanner .............................................................. 104
Barcode Capture with RS507 Hands-Free Imager ....................................................................... 105
6
Table of Contents
Pairing the Bluetooth Imager ........................................................................................................ 107
Pairing Using Simple Serial Interface ...................................................................................... 107
Pairing Using Bluetooth Human Interface Device ................................................................... 107
DataWedge ................................................................................................................................... 108
Enabling DataWedge .............................................................................................................. 108
Disabling DataWedge ............................................................................................................. 108
Wireless
Wireless Wide Area Networks ...................................................................................................... 109
Sharing the Mobile Data Connection ...................................................................................... 109
USB Tethering ................................................................................................................... 109
Bluetooth Tethering ........................................................................................................... 110
Portable Wi-Fi Hotspot ...................................................................................................... 110
Cellular Network Settings ........................................................................................................ 111
Disabling Data When Roaming ......................................................................................... 111
Enhanced 4G LTE Mode ................................................................................................... 111
Search for MicroCell .......................................................................................................... 112
Editing the Access Point Name ......................................................................................... 112
Locking the SIM Card .............................................................................................................. 112
Data Usage ............................................................................................................................. 113
Set Data Usage Warning .................................................................................................. 114
Set Data Limit .................................................................................................................... 114
Wireless Local Area Networks ...................................................................................................... 114
Scan and Connect to a Wi-Fi Network .................................................................................... 115
Remove a Wi-Fi Network ........................................................................................................ 116
Bluetooth ....................................................................................................................................... 116
Adaptive Frequency Hopping .................................................................................................. 117
Security ................................................................................................................................... 117
Bluetooth Profiles .................................................................................................................... 117
Bluetooth Power States ........................................................................................................... 118
Bluetooth Radio Power ........................................................................................................... 118
Enabling Bluetooth ............................................................................................................ 119
Disabling Bluetooth ........................................................................................................... 119
Discovering Bluetooth Device(s) ............................................................................................. 119
Changing the Bluetooth Name ................................................................................................ 119
Connecting to a Bluetooth Device ........................................................................................... 120
Selecting Profiles on the Bluetooth Device ............................................................................. 120
Unpairing a Bluetooth Device .................................................................................................. 120
Accessories
Accessories ................................................................................................................................... 121
1-Slot Base Charge Only Cradle ................................................................................................... 124
Charging the Device ................................................................................................................ 124
Battery Charging ..................................................................................................................... 125
Charging Temperature ...................................................................................................... 125
1-Slot Ethernet Charge Cradle ...................................................................................................... 126
USB/Ethernet Communication ................................................................................................ 126
Ethernet LED Indicators .................................................................................................... 127
Establishing Ethernet Connection ..................................................................................... 128
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Table of Contents
Charging the Device ................................................................................................................ 128
Battery Charging ..................................................................................................................... 128
Charging Temperature ...................................................................................................... 129
5-Slot Charge Only Cradle ............................................................................................................ 130
Charging the TC25 .................................................................................................................. 130
Battery Charging ..................................................................................................................... 131
Charging Temperature ...................................................................................................... 131
Extended Power Pack ................................................................................................................... 132
Installation ............................................................................................................................... 132
Charging .................................................................................................................................. 132
Power Pack Charging ............................................................................................................. 134
Charging Temperature ...................................................................................................... 135
Check Power Level ................................................................................................................. 135
Resetting the Extended Power Pack ....................................................................................... 136
Trigger Handle .............................................................................................................................. 137
Installing the Optional Lanyard ................................................................................................ 137
Inserting the Device into the Trigger Handle ........................................................................... 138
Removing the Device from the Trigger Handle ....................................................................... 139
Wrist/Arm Mount ........................................................................................................................... 141
Wrist/Arm Mount Installation ................................................................................................... 141
Device Installation ................................................................................................................... 142
Device Removal ...................................................................................................................... 144
Scanning ................................................................................................................................. 144
Strap Installation ..................................................................................................................... 145
Hand Strap .................................................................................................................................... 147
Soft Holster ................................................................................................................................... 150
Adjusting the Holster ............................................................................................................... 150
Maintenance and Troubleshooting
Maintaining the TC25 .................................................................................................................... 153
Display Best Practices .................................................................................................................. 154
Image Retention ...................................................................................................................... 154
Battery Safety Guidelines ............................................................................................................. 154
Cleaning Instructions .................................................................................................................... 155
Approved Cleanser Active Ingredients .................................................................................... 155
Harmful Ingredients ................................................................................................................. 155
Cleaning Instructions ........................................................................................................
Special Cleaning Notes ........................................................................................................... 155
Cleaning Materials Required ................................................................................................... 155
Cleaning Frequency ................................................................................................................ 156
Cleaning the TC25 ........................................................................................................................ 156
Housing ................................................................................................................................... 156
Display .................................................................................................................................... 156
Camera and Exit Window ........................................................................................................ 156
Connector Cleaning ...................................................................................................................... 156
Cleaning Cradle Connectors ......................................................................................................... 156
Troubleshooting ............................................................................................................................ 158
TC25 ....................................................................................................................................... 158
....... 155
8
Table of Contents
Technical Specifications
TC25 ............................................................................................................................................. 161
Index
9
About This Guide
This guide provides information about using the TC25 Rugged Smartphone and accessories.
NOTE Screens and windows pictured in this guide are samples and can differ from actual screens.
This guide applies to model numbers: TC25AJ, TC25BJ, and TC25CJ.
Configurations
This guide covers the following configurations:
Table 1 Configurations
Configuration
TC25AJ-10B101xx WAN/LAN/PAN GMS 2 GB/16 GB SE2100 Yes Blank
TC25AJ-10C102xx WAN/LAN/PAN GMS 2 GB/16 GB SE4710 No 2-Pin
TC25BJ-10B101xx WAN/LAN/PAN GMS 2 GB/16 GB SE2100 Yes Blank
TC25BJ-10C102xx WAN/LAN/PAN GMS 2 GB/16 GB SE4710 No 2-Pin
NOTE: Indonesia configurations do not support LTE.
Chapter Descriptions
Topics covered in this guide are as follows:
• Getting Started provides information on getting the TC25 up and running for the first time.
• Using the TC25 provides information for operating the TC25.
• Calls provides instructions for making phone calls.
Radios
Android 7.1
Operating System
Memory
RAM/Flash
Data Capture
8 MP Camera
Access Door
10
• Applications provides information on using applications installed on the TC25.
• Data Capture provides information on capture barcode data.
• Wireless
• Accessories
• Maintenance and Troubleshooting
solutions for potential problems during TC25 operation.
• Technical Specifications provides the technical specifications for the TC25.
provides information on the various wireless options.
provides information on using the accessories for the TC25.
Notational Conventions
The following conventions are used in this document:
• Bold text is used to highlight the following:
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen
• Key names on a keypad
• Button names on a screen.
• Bullets (•) indicate:
About This Guide
includes instructions on cleaning and provides troubleshooting
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential.
• Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
Related Documents and Software
The following documents provide more information about the TC25 rugged smartphone.
• TC25 Quick Reference Guide, p/n MN-003052-xx
• TC25 Regulatory Guide, p/n MN-003053-xx
• TC25 Rugged Smartphone Integrator Guide, p/n MN-003055-xx
For the latest version of this guide and all guides, go to: zebra.com/support
Service Information
If you have a problem with your equipment, please use the Self-Help support resources available at
www.zebra.com. If the support provided via the Self-Help resources is not sufficient, you may contact Zebra Global
Customer Support for your region. Contact information is available at: zebra.com/support
.
.
When contacting support, please have the following information available:
• Serial number of the unit
11
About This Guide
• Model number or product name
• Software type and version number.
Zebra responds to calls by email, telephone or fax within the time limits set forth in support agreements.
If your problem cannot be solved by Zebra Customer Support, you may need to return your equipment for servicing
and will be given specific directions. Zebra is not responsible for any damages incurred during shipment if the
approved shipping container is not used. Shipping the units improperly can possibly void the warranty.
If you purchased your Zebra business product from a Zebra business partner, contact that business partner for
support.
Provide Documentation Feedback
If you have comments, questions, or suggestions about this guide, send an email to EVM-Techdocs@zebra.com.
12
Getting Started
This chapter provides information for getting the device up and running for the first time.
Unpacking
Carefully remove all protective material from the TC25 and save the shipping container for later storage and
shipping.
1. Verify that the following were received:
• TC25 rugged smartphone
• Regulatory Guide.
2. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Global Customer
Support center immediately.
3. Prior to using the TC25 for the first time, remove the protective shipping film that covers the scan window,
display and camera window.
13
Features
7
1
2
3
4
5
8
9
11
12
10
6
13
Figure 1 TC25 Front View
Getting Started
Table 2 Front View Features
Number Item Function
1 Scan Button Initiates data capture (programmable).
Yellow button: TC25 with SE4710 imager.
Gray button: TC25 with SE2100 imager.
2 PTT Button Initiates push-to-talk communications (programmable).
3 Microphone Use for communications in Handset mode.
4 Power Contacts Provides power for charging the TC25.
5 USB-C Connector Provides USB host and client communications, and device charging via
cables and accessories.
6 Speaker Provides audio output for video and music playback. Provides audio in
7 Touch Screen Displays all information needed to operate the TC25.
8 Charging/Notification LED Indicates battery charging status while charging and application
speakerphone mode.
generated notifications.
9 Data Capture LED Indicates data capture status.
10 Microphone Use for communications in Speakerphone mode.
11 Receiver Use for audio playback in Handset mode.
14
Getting Started
5
4
1
2
8
6
3
9
7
Table 2 Front View Features (Continued)
Number Item Function
12 Light Sensor Determines ambient light for controlling display backlight intensity.
13 Proximity Sensor Determines proximity for turning off display when in handset mode.
Figure 2 TC25 Rear View
Table 3 Back View Features
Number Item Function
1 Imager Window Provides data capture using the imager.
2 Power Button Turns the display on and off. Press and hold to reset the device or
power off the device.
3 Camera Flash Provides illumination for the camera.
4 Camera Takes photos and videos.
5 Scan Button Initiates data capture.
6 Volume Up/Down Button Increase and decrease audio volume.
7 Hand Strap Mount Point Provides latching point for the hand strap.
8 Access Door Provides access to microSD card slot and SIM card slot. Optional 2-Pin
Access Door is available on device with the SE4710 imager for use with
the Trigger Handle.
9 Hand Strap Mount Point Provides latching point for the hand strap.
15
Setup
Perform this procedure to start using the TC2X for the first time.
1. Install a micro secure digital (SD) card (optional).
2. Installing a nano SIM card
3. Charge the TC25.
4. Power on the TC25.
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the access door. Refer to
the documentation provided with the card for more information, and follow the manufacturer’s recommendations for
use.
CAUTION Use proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card. Proper
ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the operator
is properly grounded.
Getting Started
1. Using a 0# Phillips screwdriver, remove two screws securing the access door.
Figure 3 Remove Access Door
2. Remove access door.
16
Getting Started
Figure 4 Remove Access Door
3. Align the microSD card with the SD card slot.
Figure 5 Align microSD Card
4. Push the microSD card into the SD card slot.
Figure 6 Push microSD Card into the SD Card Slot
5. Replace the access Door.
6. Secure the access door using the two screws.
17
Figure 7 Secure Access Door
Installing the SIM Card
Getting Started
NOTE Only use a nano SIM card.
Only use nano SIM cards that meet the ESTI TS102.221 standard for nano SIM cards, form factor 4FF
(0.67 mm thick). Do not use SIM cards that are cut from thicker mini or micro SIM cards.
CAUTION Use proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD
precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly
grounded.
1. Using a 0# Phillips screwdriver, remove two screws securing the access door.
Figure 8 Remove Access Door
2. Align the SIM card with the SIM card slot with the contacts facing down and the cut edge toward the top of the
device.
18
Getting Started
Figure 9 Align SIM Card with Slot
3. Push the SIM card in until it locks into the slot.
Figure 10 Push SIM Card into Slot
4. Re-install the access door.
Figure 11 Replace Access Door
Charging the Battery
Before using the TC25 for the first time, charge the internal battery until the green Charging/Notification light
emitting diode (LED) remains lit. To charge the TC25 use a USB-C cable or a cradle with the appropriate power
supply. For information about the accessories available for the TC25 see Accessories for more information.
19
Getting Started
The internal battery charges from fully depleted to 90% in approximately four hours and from fully depleted to
100% in approximately five hours.
NOTE In many cases the 90% charge provides plenty of charge for daily use. A full 100% charge lasts for
approximately 10 hours of use.
Use only Zebra charging accessories and batteries. Charge batteries at room temperature with the TC25 in
sleep mode.
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The TC25 or accessory always performs
battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37°C (+98°F)) the
TC25 or accessory may for small periods of time alternately enable and disable battery charging to keep the
battery at acceptable temperatures. The TC25 or accessory indicates when charging is disabled due to abnormal
temperatures via its LED and a notification appears on the display.
To charge the main battery:
1. Connect the charging accessory to the appropriate power source.
2. Insert the TC25 into a cradle or attach to a cable. The TC25 turns on and begins charging. The
Charging/Notification LED blinks amber while charging, then turns solid green when fully charged.
Figure 12 Charging with Cradle
IMPORTANT Use only the Zebra USB-C Cable for charging.
20
Figure 13 Charging with USB Cable
Charging Indicators
Getting Started
Table 4 Charging/Notification LED Charging Indicators
State LED Indication
Off TC25 is not charging. TC25 is not inserted correctly in the
cradle or connected to a power source. Charger/cradle is
not powered.
Slow Blinking Amber (1 blink every 4
seconds)
Slow Blinking Red (1 blink every 4
seconds)
Solid Green Charging complete.
Solid Red Charging complete but the battery is at end of useful life.
Fast Blinking Amber (2 blinks/second) Charging error, e.g.:
TC25 is charging.
TC25 is charging but the battery is at end of useful life. See
system administrator for battery replacement services.
See system administrator for battery replacement services.
• Temperature is too low or too high.
• Charging has gone on too long without completion
(typically eight hours).
Fast Blinking Red (2 blinks/second) Charging error but the battery is at end of useful life., e.g.:
• Temperature is too low or too high.
• Charging has gone on too long without completion
(typically eight hours).
See system administrator for battery replacement services.
21
Getting Started
Google Account Setup
NOTE The TC25 has to be connected to the internet in-order to set up a Google ™ account.
The first time the TC25 starts, the Setup Wizard displays. Follow the on-screen instructions to set up a Google
account, configure Google Wallet for purchasing items from the Play Store, entering your personal information, and
enabling backup/restore features.
Zebra Visibility Services
IMPORTANT Zebra Visibility Services applies to BSP 04-14-XX and above.
The TC25 captures and provides device analytics to a system administrator. The first time the TC25 boots (or after
a Factory and Enterprise reset), the Zebra Services agreement screen displays.
Figure 14 Zebra Services
Touch OK to allow the TC25 to send analytics data. Touch the Device Data switch to disable the TC25 from
sending analytics data and then OK.
Replacing the microSD Card
To replace the microSD card:
1. Press the Power button until the menu appears.
2. Touch Power off.
3. Touch OK.
4. If hand strap is attached, remove the hand strap.
5. Using a 0# Phillips screwdriver, remove two screws securing the access door.
22
Getting Started
Figure 15 Remove Access Door
6. Remove access door.
7. Slide the microSD card out of the SD card slot.
Figure 16 Remove microSD Card
8. Lift the microSD card.
9. Align the replacement microSD card with the SD card slot.
Figure 17 Align microSD Card
10. Push the microSD card into the SD card slot.
23
Getting Started
Figure 18 Push microSD Card into the SD Card Slot
11. Replace the access Door.
12. Secure the access door using the two screws.
Figure 19 Secure Access Door
13. Replace the hand strap, if required.
14. Press and hold the Power button to turn on the TC25.
Replacing the SIM Card
NOTE Only use a nano SIM card.
CAUTION Access door must be replaced and securely seated to ensure proper device sealing.
TC25 must be powered off when replacing the SIM card.
To replace the SIM card:
1. Press the Power button until the menu appears.
2. Touch Power off.
3. Touch OK.
4. If hand strap is attached, slide the hand strap clip up toward the top of the TC25 and then lift.
5. Using a 0# Phillips screwdriver, remove two screws securing the access door.
24
Getting Started
Figure 20 Remove Access Door
6. Push the SIM card in to eject the card.
7. Remove the SIM card from the slot.
8. Align the replacement SIM card with the SIM card slot with the contacts facing down and the cut edge toward
the top of the device.
Figure 21 Align SIM Card with Slot
9. Push the SIM card in until it locks into the slot.
Figure 22 Push SIM Card into Slot
10. Re-install the access door.
25
Getting Started
Figure 23 Replace Access Door
11. Replace the hand strap, if required.
12. Press and hold the Power button to turn on the TC25.
Accessing Device Settings
Throughout this guide, the user can access device settings:
1. Swipe down from the status bar and then touch .
2. On the Home screen, swipe up from the bottom of the screen and touch .
Battery Management
NOTE Prior to checking the battery charge level, remove the TC25 from any AC power source (cradle or cable).
To check the charge status of the main battery, open Settings and touch About phone > Battery
Management.
Battery status indicates that the battery is discharging and Battery level lists the battery charge (as a percentage
of fully charged).
Monitor Battery Usage
The Battery screen lists which applications consume the most battery power. Also use it to turn off applications
that were downloaded if they are consuming too much power.
1. Swipe down from the status bar and then touch .
2. Touch Battery.
26
Getting Started
Figure 24 Battery Screen
The Battery screen lists the applications using the battery. The discharge graph at the top of the screen shows the
rate of the battery discharge since last charged (short periods of time when connected to a charger are shown as
thin green lines at the bottom of the chart), and how long it has been running on battery power.
Touch an application in the Battery screen to display details about its power consumption. Different applications
display different information. Some applications include buttons that open screens with settings to adjust power
use.
Low Battery Notification
When the battery charge level drops below 20%, the TC25 displays a notice to connect the TC25 to power.The
user should charge the battery using one of the charging accessories.
Figure 25 Low Battery Notification
When the battery charge drops below 10%, the TC25 displays a notice to connect the TC25 to power. The user
must charge the battery using one of the charging accessories.
When the battery charge drops below 4%, the TC25 turns off.
The user must charge the TC25 using one of the charging accessories.
Battery Optimization
Observe the following battery saving tips:
• Disable DataWedge Launcher profile. Refer to the TC25 Rugged Smartphone Integrator Guide for Android
7.1.2 for instructions.
• Set the screen to turn off after a short period of non-use. See Setting Screen Timeout Setting on page 29.
27
• Set the TC25 to turn off when not in use. See Scheduled Power On and Off on page 52.
• Reduce screen brightness. See Setting the Screen Brightness on page 28.
• Turn off all wireless radios when not in use.
• Turn off automatic syncing for Email, Calendar, Contacts and other applications.
• Minimize use of applications that keep the TC25 from suspending, for example, music and video
applications.
Turning Off the Radios
To turn off all the radios:
1. Press the Power button until the menu appears.
2. Touch Airplane mode. The airplane icon appears in the Status bar indicating that all the radios are off.
Setting the Date and Time
The date and time is automatically synchronized using a NITZ server when the TC25 is connected to a cellular
network.The user is only required to set the time zone or set the date and time when not connected to a cellular
network or if the wireless LAN does not support Network Time Protocol (NTP).
Getting Started
1. Swipe down from the status bar and then touch .
2. Touch Date & time.
3. Touch Automatic date & time to disable automatic date and time synchronization.
4. Touch Set date.
5. In the calendar, set today’s date.
6. Touch OK.
7. Touch Set time.
8. Touch the green circle, drag to the current hour and then release.
9. Touch the green circle, drag to the current minute and then release.
10. Touch AM or PM.
11. Touch OK.
12. Touch Automatic time zone to disable automatic date and time synchronization.
13. Touch Select time zone.
14. Select the current time zone from the list.
15. Touch .
Display Setting
Use Display settings to change the screen brightness, change the background image, enable screen rotation, set
sleep time and change font size.
Setting the Screen Brightness
To manually set the screen brightness:
28
Getting Started
1. Swipe down with two fingers from the status bar to open the quick access panel.
2. Slide the icon to adjust the screen brightness level.
Figure 26 Brightness Slider
To let the TC25 automatically adjust the screen brightness using the built-in light sensor:
1. Swipe down from the status bar and then touch .
2. Touch Display.
3. Touch Brightness Level.
4. Touch Adaptive brightness to automatically adjust the brightness.
5. Touch .
Setting Screen Rotation
By default, screen rotation is disabled. To enable screen rotation:
1. Swipe down from the status bar and then touch .
2. Touch Display.
3. Touch When device is rotated and select Rotate to contents of the screen to set the TC25 to automatically
switch orientation when the TC25 is rotated.
4. Touch .
Setting Screen Timeout Setting
To set the screen sleep time:
1. Swipe down from the status bar and then touch .
2. Touch Display.
3. Touch Sleep.
4. Select one of the sleep values.
• 15 seconds
• 30 seconds
• 1 minute (default)
• 2 minutes
• 5 minutes
• 10 minutes
• 30 minutes
5. Touch .
Setting Font Size
To set the size of the font is system applications:
29
Getting Started
1. Swipe down from the status bar and then touch .
2. Touch Display.
3. Touch Font size.
Figure 27 Font Settings
4. Select one of the font size values.
• Small
• Default (default)
• Large
• Largest
5. Touch .
Setting the Charge LED
By default, the Charging/Notification LED is off when the device is charging and the screen is off. To turn on the
LED when the screen is off and the device is charging:
1. Swipe down with two fingers from the status bar to open the quick access panel and then touch .
2. Touch Display.
3. Touch Charging LED to enable the Charging/Notification LED when the screen is off.
Setting the Charge LED
The user can place the Charging/Notification LED in Standard Mode (default) or Quiet Mode. In Standard Mode,
the Charging/Notification LED is on when the device is charging, and the display is on or off. In Quiet Mode,
Charging/Notification LED is off when the screen is on and the device is charging, and on when the screen is off
and the device is charging.
To enable Quiet Mode:
1. Swipe down with two fingers from the status bar to open the quick access panel and then touch .
2. Touch Display.
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