Zebra TC25 Mobile Computer TC25 Rugged Smartphone Integrator Guide for Android™ Version 7.1.2 (en)
TC25
Rugged Smartphone
Integrator Guide
for Android ™ 7.1.2 Nougat
MN-003055-04 Rev. A
Copyright
© 2018 ZIH Corp. and/or its affiliates. All rights reserved. ZEBRA and the stylized Zebra head are trademarks of
ZIH Corp., registered in many jurisdictions worldwide. All other trademarks are the property of their respective
owners.
COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to www.zebra.com/
copyright.
WARRANTY: For complete warranty information, go to www.zebra.com/warranty.
END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula.
Terms of Use
• Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and
maintaining the equipment described herein. Such proprietary information may not be used, reproduced,
or disclosed to any other parties for any other purpose without the express, written permission of Zebra
Technologies.
• Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
• Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
• Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever
(including, without limitation, consequential damages including loss of business profits, business
interruption, or loss of business information) arising out of the use of, the results of use of, or inability to
use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
Revision History
Changes to the original guide are listed below:
Change Date Description
-01 Rev A 11/2017 Initial release.
-02 Rev B 1/2018 Add note about SIM card thickness (page 22).
-03 Rev A 3/2018 Update DataWedge chapter for Basic Multibarcode feature. Correct SE-4710
-04 Rev A 9/2018 Update WLAN Security and Encryption information on page 160.
specifications.
2
3
Table of Contents
Copyright ........................................................................................................................................... 2
Terms of Use .................................................................................................................................... 2
Revision History ................................................................................................................................ 2
Table of Contents................................................................................................................................... 3
About This Guide
Introduction ..................................................................................................................................... 10
Configurations ................................................................................................................................. 10
Software Versions ........................................................................................................................... 10
Chapter Descriptions ...................................................................................................................... 11
Notational Conventions ................................................................................................................... 11
Related Documents ........................................................................................................................ 11
Service Information ......................................................................................................................... 12
Provide Documentation Feedback .................................................................................................. 12
Getting Started
Introduction ..................................................................................................................................... 13
Setup ............................................................................................................................................... 13
Installing a microSD Card ......................................................................................................... 13
Installing the SIM Card .............................................................................................................. 15
Charging the Battery ................................................................................................................. 17
Charging Indicators ................................................................................................................... 19
Replacing the microSD Card .......................................................................................................... 20
Replacing the SIM Card .................................................................................................................. 22
Resetting the TC25 ......................................................................................................................... 23
Performing a Soft Reset ............................................................................................................ 24
Performing a Hard Reset .......................................................................................................... 24
Performing an Enterprise Reset ................................................................................................ 24
Download the Enterprise Reset Package ........................................................................... 24
Using microSD Card ........................................................................................................... 24
Using ADB ........................................................................................................................... 25
Performing a Factory Reset ...................................................................................................... 25
Download the Factory Reset Package ................................................................................ 26
Using microSD Card ........................................................................................................... 26
3
Table of Contents
Using ADB ........................................................................................................................... 26
Accessories
Introduction ..................................................................................................................................... 28
Accessories ..................................................................................................................................... 28
1-Slot Base Charge Only Cradle ..................................................................................................... 31
Setup ......................................................................................................................................... 31
Cable Routing ........................................................................................................................... 31
Connecting Cradles Together ................................................................................................... 32
Charging the Device .................................................................................................................. 33
Battery Charging ....................................................................................................................... 33
Charging Temperature ........................................................................................................ 34
1-Slot Ethernet Charge Cradle ........................................................................................................ 35
Ethernet Bracket Installation ..................................................................................................... 35
USB/Ethernet Communication .................................................................................................. 39
Ethernet LED Indicators ...................................................................................................... 40
Ethernet Settings ................................................................................................................. 40
Configuring Ethernet Proxy Settings ................................................................................... 40
Configuring Ethernet Static IP Address ............................................................................... 41
Charging the Device .................................................................................................................. 42
Battery Charging ....................................................................................................................... 43
Charging Temperature ........................................................................................................ 43
5-Slot Charge Only Cradle .............................................................................................................. 44
Charging the TC25 .................................................................................................................... 44
Battery Charging ....................................................................................................................... 45
Charging Temperature ........................................................................................................ 45
Extended Power Pack ..................................................................................................................... 46
Installation ................................................................................................................................. 46
Charging .................................................................................................................................... 46
Power Pack Charging ............................................................................................................... 48
Charging Temperature ........................................................................................................ 49
Check Power Level ................................................................................................................... 49
Resetting the Extended Power Pack ......................................................................................... 50
5-Slot Cradle Rack Installation ........................................................................................................ 51
Rack Mount Installation ................................................................................................................... 55
Wall Installation ............................................................................................................................... 58
Bottom Tray Assembly .............................................................................................................. 58
Bracket Wall Mounting .............................................................................................................. 58
USB Communication
Introduction ..................................................................................................................................... 60
Transferring Files using Media Transfer Protocol ..................................................................... 60
Transferring Files using Photo Transfer Protocol ...................................................................... 61
Disconnect from the Host Computer ......................................................................................... 61
DataWedge
Introduction ..................................................................................................................................... 62
Basic Scanning ............................................................................................................................... 62
4
Table of Contents
Profiles ............................................................................................................................................ 63
Profile0 ...................................................................................................................................... 63
Plug-ins ........................................................................................................................................... 63
Input Plug-ins ............................................................................................................................ 64
Process Plug-ins ....................................................................................................................... 64
Output Plug-ins ......................................................................................................................... 64
Profiles Screen ................................................................................................................................ 65
Profile Context Menu ................................................................................................................. 65
Options Menu ............................................................................................................................ 66
Disabling DataWedge ............................................................................................................... 66
Creating a New Profile .................................................................................................................... 66
Profile Configuration ....................................................................................................................... 66
Associating Applications ........................................................................................................... 67
Data Capture Plus ..................................................................................................................... 69
Bar Code Input .......................................................................................................................... 71
Enabled ............................................................................................................................... 71
Scanner Selection ............................................................................................................... 71
Decoders ................................................................................................................................... 71
Decoder Params ....................................................................................................................... 73
Codabar .............................................................................................................................. 73
Code 11 ............................................................................................................................... 73
Code128 .............................................................................................................................. 74
Code39 ................................................................................................................................ 75
Code93 ................................................................................................................................ 75
Composite AB ..................................................................................................................... 75
Discrete 2 of 5 ..................................................................................................................... 76
GS1 DataBar Limited .......................................................................................................... 76
HAN XIN .............................................................................................................................. 76
Interleaved 2 of 5 ................................................................................................................ 76
Matrix 2 of 5 ........................................................................................................................ 77
MSI ...................................................................................................................................... 77
Trioptic 39 ........................................................................................................................... 77
UK Postal ............................................................................................................................ 77
UPCA .........................................................................................................................
UPCE0 ................................................................................................................................ 78
UPCE1 ................................................................................................................................ 78
US Planet ............................................................................................................................ 78
Decode Lengths .................................................................................................................. 78
UPC EAN Params ..................................................................................................................... 79
Reader Params ......................................................................................................................... 81
Scan Params ............................................................................................................................. 82
UDI Parameters ........................................................................................................................ 84
Multibarcode params ................................................................................................................. 84
Keep Enabled on Suspend ....................................................................................................... 84
Keystroke Output ...................................................................................................................... 84
Intent Output ............................................................................................................................. 85
Intent Overview ......................................................................................................................... 86
IP Output ................................................................................................................................... 87
Usage ........................................................................................................................................ 88
Using IP Output with IPWedge .................................................................................................. 88
Using IP Output without IPWedge ............................................................................................. 89
......... 77
5
Table of Contents
Generating Advanced Data Formatting Rules ................................................................................ 90
Configuring ADF Plug-in ........................................................................................................... 91
Creating a Rule ................................................................................................................... 91
Defining a Rule .................................................................................................................... 91
Defining Criteria .................................................................................................................. 92
Defining an Action ..................................................................................................................... 93
Deleting a Rule .......................................................................................................................... 93
Order Rules List ........................................................................................................................ 94
Deleting an Action ..................................................................................................................... 96
ADF Example ............................................................................................................................ 96
DataWedge Settings ................................................................................................................. 99
Importing a Configuration File ................................................................................................. 100
Exporting a Configuration File ................................................................................................. 100
Importing a Profile File ............................................................................................................ 100
Exporting a Profile ................................................................................................................... 100
Restoring DataWedge ............................................................................................................. 101
Configuration and Profile File Management .................................................................................. 101
Enterprise Folder ..................................................................................................................... 101
Auto Import .............................................................................................................................. 101
Programming Notes ...................................................................................................................... 102
Overriding Trigger Key in an Application ................................................................................. 102
Capture Data and Taking a Photo in the Same Application .................................................... 102
Disable DataWedge on Device and Mass Deploy .................................................................. 102
Soft Scan Feature ................................................................................................................... 102
Sample .................................................................................................................................... 103
Scanner Input Plugin ............................................................................................................... 103
Function Prototype ............................................................................................................ 103
Parameters ........................................................................................................................ 103
Return Values ................................................................................................................... 103
Example ............................................................................................................................ 104
Comments ......................................................................................................................... 104
Enumerate Scanners .............................................................................................................. 104
Function Prototype ............................................................................................................ 104
Parameters ........................................................................................................................ 104
Return Values ................................................................................................................
Example ............................................................................................................................ 105
Comments ......................................................................................................................... 106
Set Default Profile ................................................................................................................... 106
Default Profile Recap ........................................................................................................ 106
Usage Scenario ................................................................................................................. 106
Function Prototype ............................................................................................................ 106
Parameters ........................................................................................................................ 106
Return Values ................................................................................................................... 106
Example ............................................................................................................................ 107
Comments ......................................................................................................................... 107
Reset Default Profile ............................................................................................................... 108
Function Prototype ............................................................................................................ 108
Parameters ........................................................................................................................ 108
Return Values ................................................................................................................... 108
Example ............................................................................................................................ 108
Comments ......................................................................................................................... 108
... 105
6
Table of Contents
Switch To Profile ..................................................................................................................... 109
Profiles Recap ................................................................................................................... 109
Usage Scenario ................................................................................................................. 109
Function Prototype ............................................................................................................ 109
Parameters ........................................................................................................................ 109
Return Values ................................................................................................................... 110
Example ............................................................................................................................ 110
Comments ......................................................................................................................... 110
Notes ................................................................................................................................. 111
Settings
Introduction ................................................................................................................................... 112
WLAN Configuration ..................................................................................................................... 112
Configuring a Wi-Fi Network ................................................................................................... 112
Manually Adding a Wi-Fi Network ........................................................................................... 114
Configuring for a Proxy Server ................................................................................................ 115
Configuring the Device to Use a Static IP Address ................................................................. 116
Advanced Wi-Fi Settings ......................................................................................................... 116
Screen Unlock Settings ................................................................................................................. 117
Set Screen Unlock Using PIN ........................................................................................... 117
Set Screen Unlock Using Password ................................................................................. 118
Set Screen Unlock Using Pattern ...................................................................................... 119
Passwords .................................................................................................................................... 120
System Language Usage .............................................................................................................. 120
Adding Languages .................................................................................................................. 120
Selecting a Language ............................................................................................................. 120
Removing a Language ............................................................................................................ 120
Adding Words to the Dictionary ............................................................................................... 121
Keyboard Settings ......................................................................................................................... 121
Enabling Keyboards ................................................................................................................ 121
Configuring a Keyboard .......................................................................................................... 121
PTT Express Configuration ........................................................................................................... 122
RxLogger ...................................................................................................................................... 122
RxLogger Configuration .......................................................................................................... 122
ANR Module ...................................................................................................................... 123
Kernal Module ................................................................................................................... 123
Logcat Module ................................................................................................................
LTS Module ....................................................................................................................... 125
Ramoops Module .............................................................................................................. 125
Resource Module .............................................................................................................. 125
Snapshot Module .............................................................................................................. 126
TCPDump Module ............................................................................................................. 126
Tombstone Module ........................................................................................................... 127
Configuration File .................................................................................................................... 127
Enabling Logging .................................................................................................................... 127
Disabling Logging .................................................................................................................... 127
Extracting Log Files ................................................................................................................. 127
RxLogger Utility ............................................................................................................................. 128
App View ................................................................................................................................. 128
Viewing Logs ..................................................................................................................... 128
... 123
7
Table of Contents
Backup .............................................................................................................................. 129
Archiving ........................................................................................................................... 129
Overlay View ........................................................................................................................... 129
Removing the Main Chat Head ......................................................................................... 130
Viewing Logs ..................................................................................................................... 130
Removing a Sub Chat Head Icon ...................................................................................... 131
Backup .............................................................................................................................. 131
About Phone ................................................................................................................................. 131
Application Deployment
Introduction ................................................................................................................................... 133
Security ......................................................................................................................................... 133
Secure Certificates ........................................................................................................................ 133
Installing a Secure Certificate ....................................................................................................... 133
Configuring Credential Storage Settings ................................................................................. 134
Development Tools ....................................................................................................................... 134
Android .................................................................................................................................... 134
EMDK for Android ................................................................................................................... 136
StageNow ................................................................................................................................ 136
ADB USB Setup ............................................................................................................................ 136
Enabling USB Debugging ....................................................................................................... 136
Application Installation .................................................................................................................. 137
Installing Applications Using the USB Connection .................................................................. 137
Installing Applications Using the Android Debug Bridge ......................................................... 139
Installing Applications Using a microSD Card ......................................................................... 139
Uninstalling an Application ...................................................................................................... 140
Performing a System Update ........................................................................................................ 141
Download the System Update Package .................................................................................. 141
Using microSD Card ............................................................................................................... 141
Using ADB ............................................................................................................................... 142
Verify System Update Installation ........................................................................................... 143
Storage ......................................................................................................................................... 143
Random Access Memory ........................................................................................................ 143
Internal Storage ....................................................................................................................... 144
External Storage ..................................................................................................................... 145
Formatting a microSD Card .............................................................................................. 146
Format as Internal Memory ............................................................................................... 147
Enterprise Folder ..................................................................................................................... 148
Application Management ........................................
Viewing Application Details ..................................................................................................... 149
Managing Downloads ................................................................................................................... 149
...................................................................... 148
Maintenance and Troubleshooting
Introduction ................................................................................................................................... 151
Maintaining the TC25 .................................................................................................................... 151
Display Best Practices .................................................................................................................. 152
Image Retention ...................................................................................................................... 152
Cleaning Instructions .................................................................................................................... 152
Approved Cleanser Active Ingredients .................................................................................... 152
8
Table of Contents
Harmful Ingredients ................................................................................................................. 152
Cleaning Instructions ............................................................................................................... 152
Special Cleaning Notes ........................................................................................................... 153
Cleaning Materials Required ................................................................................................... 153
Cleaning Frequency ................................................................................................................ 153
Cleaning the TC25 ........................................................................................................................ 153
Housing ................................................................................................................................... 153
Display .................................................................................................................................... 153
Camera and Exit Window ........................................................................................................ 153
Connector Cleaning ................................................................................................................ 153
Cleaning Cradle Connectors ................................................................................................... 154
Troubleshooting ............................................................................................................................ 154
TC25 ....................................................................................................................................... 155
1-Slot Base Charge Only Cradle ............................................................................................. 157
1-Slot Ethernet Cradle ............................................................................................................. 157
5-Slot Charge Only Cradle Troubleshooting ........................................................................... 158
Technical Specifications
TC25 ............................................................................................................................................. 159
Decode Distances ................................................................................................................... 162
2-Pin I/O Connector Pin-Outs ................................................................................................. 163
1-Slot Base Charge Only Cradle Technical Specifications ..................................................... 164
1-Slot Ethernet Cradle Technical Specifications ..................................................................... 164
5-Slot Charge Only Cradle Technical Specifications .............................................................. 165
Trigger Handle Technical Specifications ................................................................................. 166
Extended Power Pack Technical Specifications ..................................................................... 166
Index
9
About This Guide
Introduction
This guide provides information about using the TC25 rugged smartphone and accessories.
NOTE Screens and windows pictured in this guide are samples and can differ from actual screens.
Configurations
This guide covers the following configurations:
Table 1 Configurations
Configuration
TC25AJ-10B101xx WAN/LAN/PAN GMS 2 GB/16 GB SE2100 Yes Blank
TC25AJ-10C102xx WAN/LAN/PAN GMS 2 GB/16 GB SE4710 No 2-Pin
TC25BJ-10B101xx WAN/LAN/PAN GMS 2 GB/16 GB SE2100 Yes Blank
TC25BJ-10C102xx WAN/LAN/PAN GMS 2 GB/16 GB SE4710 No 2-Pin
TC25CJ-20B101CN WAN/LAN/PAN AOSP 2 GB/16 GB SE2100 Yes Blank
TC25CJ-20C102CN WAN/LAN/PAN AOSP 2 GB/16 GB SE4710 Yes 2-Pin
Software Versions
To determine the current software versions touch > About phone.
Radios
Android 7.1
Operating System
10
Memory
RAM/Flash
Data Capture
8 MP Camera
Access Door
• Model number- Displays the model number.
• Android version - Displays the operating system version.
• Kernel version - Displays the kernel version number.
• Build number - Displays the software build number.
To determine the device serial number touch > About phone > Status.
• Serial number - Displays the serial number.
Chapter Descriptions
Topics covered in this guide are as follows:
• Getting Started provides information on getting the TC25 up and running for the first time.
• Accessories describes the available accessories and how to use them with the TC25.
• DataWedge describes how to use and configure the DataWedge application.
• USB Communication describes
• Settings provides the settings for configuring the TC25.
About This Guide
• Application Deployment provides information for developing and managing applications.
• Maintenance and Troubleshooting includes instructions on cleaning and storing the TC25, and provides
troubleshooting solutions for potential problems during TC25 operation.
• Technical Specifications provides the technical specifications for the TC25.
Notational Conventions
The following conventions are used in this document:
• Bold text is used to highlight the following:
• Dialog box, window, and screen names
• Drop-down list and list box names
• Check box and radio button names
• Button names on a screen.
• Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential
• Sequential lists (for example, lists that describe step-by-step procedures) appear as numbered lists.
Related Documents
• TC25 Quick Start Guide, p/n MN-003052-xx.
• TC25 Regulatory Guide, p/n MN-003053-xx.
• TC25 Rugged Smartphone User Guide for Android Version 7.1.2, p/n MN-003051-xx.
11
For the latest version of this guide and all guides, go to: www.zebra.com/support.
Service Information
If you have a problem with your equipment, please use the Self-Help support resources available at
www.zebra.com. If the support provided via the Self-Help resources is not sufficient, you may contact Zebra Global
Customer Support for your region. Contact information is available at: zebra.com/support
When contacting support, please have the following information available:
• Serial number of the unit
• Model number or product name
• Software type and version number.
Zebra responds to calls by email, telephone or fax within the time limits set forth in support agreements.
If your problem cannot be solved by Zebra Customer Support, you may need to return your equipment for servicing
and will be given specific directions. Zebra is not responsible for any damages incurred during shipment if the
approved shipping container is not used. Shipping the units improperly can possibly void the warranty.
If you purchased your Zebra business product from a Zebra business partner, contact that business partner for
support.
About This Guide
.
Provide Documentation Feedback
If you have comments, questions, or suggestions about this guide, send an email to EVM-Techdocs@zebra.com.
12
Getting Started
Introduction
This chapter provides information for getting the device up and running for the first time.
Setup
Perform this procedure to start using the TC25 for the first time.
1. Install a micro secure digital (SD) card (optional).
2. Install a nano SIM card
3. Charge the TC25.
4. Power on the TC25.
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the access door. Refer to
the documentation provided with the card for more information, and follow the manufacturer’s recommendations for
use.
CAUTION Use proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card. Proper
ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the operator
is properly grounded.
1. Using a 0# Phillips screwdriver, remove two screws securing the access door.
13
Figure 1 Remove Access Door
2. Remove access door.
Figure 2 Remove Access Door
Getting Started
3. Align the microSD card with the SD card slot.
Figure 3 Align microSD Card
4. Push the microSD card into the SD card slot.
14
Getting Started
Figure 4 Push microSD Card into the SD Card Slot
5. Replace the access Door.
6. Secure the access door using the two screws.
Figure 5 Secure Access Door
Installing the SIM Card
NOTE Only use a nano SIM card.
Only use nano SIM cards that meet the ESTI TS102.221 standard for nano SIM cards, form factor 4FF
(0.67 mm thick). Do not use SIM cards that are cut from thicker mini or micro SIM cards.
CAUTION Use proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD
precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly
grounded.
1. Using a 0# Phillips screwdriver, remove two screws securing the access door.
15
Getting Started
Figure 6 Remove Access Door
2. Align the SIM card with the SIM card slot with the contacts facing down and the cut edge toward the top of the
device.
Figure 7 Align SIM Card with Slot
3. Push the SIM card in until it locks into the slot.
Figure 8 Push SIM Card into Slot
4. Re-install the access door.
16
Figure 9 Replace Access Door
Getting Started
Charging the Battery
Before using the TC25 for the first time, charge the internal battery until the green Charging/Notification light
emitting diode (LED) remains lit. To charge the TC25 use a USB-C cable or a cradle with the appropriate power
supply. For information about the accessories available for the TC25 see Accessories for more information.
The internal battery charges from fully depleted to 90% in approximately four hours and from fully depleted to
100% in approximately five hours.
NOTE In many cases the 90% charge provides plenty of charge for daily use. A full 100% charge lasts for
approximately 10 hours of use.
Use only Zebra charging accessories and batteries. Charge batteries at room temperature with the TC25 in
sleep mode.
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The TC25 or accessory always performs
battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37°C (+98°F)) the
TC25 or accessory may for small periods of time alternately enable and disable battery charging to keep the
battery at acceptable temperatures. The TC25 or accessory indicates when charging is disabled due to abnormal
temperatures via its LED and a notification appears on the display.
To charge the main battery:
1. Connect the charging accessory to the appropriate power source.
2. Insert the TC25 into a cradle or attach to a cable. The TC25 turns on and begins charging. The
Charging/Notification LED blinks amber while charging, then turns solid green when fully charged.
17
Figure 10 Charging with Cradle
Getting Started
IMPORTANT Use only the Zebra USB-C Cable for charging.
18
Figure 11 Charging with USB Cable
Charging Indicators
Getting Started
Table 2 Charging/Notification LED Charging Indicators
State LED Indication
Off TC25 is not charging. TC25 is not inserted correctly in the
cradle or connected to a power source. Charger/cradle is
not powered.
Slow Blinking Amber (1 blink every 4
seconds)
Slow Blinking Red (1 blink every 4
seconds)
Solid Green Charging complete.
Solid Red Charging complete but the battery is at end of useful life.
Fast Blinking Amber (2 blinks/second) Charging error, e.g.:
TC25 is charging.
TC25 is charging but the battery is at end of useful life. See
system administrator for battery replacement services.
See system administrator for battery replacement services.
• Temperature is too low or too high.
• Charging has gone on too long without completion
(typically eight hours).
Fast Blinking Red (2 blinks/second) Charging error but the battery is at end of useful life., e.g.:
• Temperature is too low or too high.
• Charging has gone on too long without completion
(typically eight hours).
See system administrator for battery replacement services.
19
Replacing the microSD Card
To replace the microSD card:
1. Press the Power button until the menu appears.
2. Touch Power off.
3. Touch OK.
4. If hand strap is attached, remove the hand strap.
5. Using a 0# Phillips screwdriver, remove two screws securing the access door.
Figure 12 Remove Access Door
Getting Started
6. Remove access door.
7. Slide the microSD card out of the SD card slot.
Figure 13 Remove microSD Card
8. Lift the microSD card.
9. Align the replacement microSD card with the SD card slot.
20
Getting Started
Figure 14 Align microSD Card
10. Push the microSD card into the SD card slot.
Figure 15 Push microSD Card into the SD Card Slot
11. Replace the access Door.
12. Secure the access door using the two screws.
Figure 16 Secure Access Door
13. Replace the hand strap, if required.
14. Press and hold the Power button to turn on the TC25.
21
Replacing the SIM Card
NOTE Only use a nano SIM card.
CAUTION Access door must be replaced and securely seated to ensure proper device sealing.
TC25 must be powered off when replacing the SIM card.
To replace the SIM card:
1. Press the Power button until the menu appears.
2. Touch Power off.
3. Touch OK.
4. If hand strap is attached, slide the hand strap clip up toward the top of the TC25 and then lift.
5. Using a 0# Phillips screwdriver, remove two screws securing the access door.
Figure 17 Remove Access Door
Getting Started
6. Push the SIM card in to eject the card.
7. Remove the SIM card from the slot.
8. Align the replacement SIM card with the SIM card slot with the contacts facing down and the cut edge toward
the top of the device.
22
Getting Started
Figure 18 Align SIM Card with Slot
9. Push the SIM card in until it locks into the slot.
Figure 19 Push SIM Card into Slot
10. Re-install the access door.
Figure 20 Replace Access Door
11. Replace the hand strap, if required.
12. Press and hold the Power button to turn on the TC25.
Resetting the TC25
There are four reset functions:
• Soft reset
23
Getting Started
• Hard reset
• Enterprise reset. See Performing an Enterprise Reset on page 24.
• Factory reset See Performing a Factory Reset on page 25.
Performing a Soft Reset
Perform a soft reset if applications stop responding.
1. Press and hold the Power button until the menu appears.
2. Touch Reset.
3. The device reboots.
Performing a Hard Reset
CAUTION Performing a hard reset with a SD card installed in the TC25 may cause damage or data corruption to
the SD card.
Perform a hard reset if the TC25 stops responding.
1. Simultaneously press the Power and Volume Up buttons for at least five seconds.
2. When the screen turns off, release the buttons.
3. The TC25 reboots.
Performing an Enterprise Reset
An Enterprise Reset erases all data in the /cache and /data partitions and clears all device settings, except those
in the
/enterprise partition.
Before performing an Enterprise Reset, copy all applications and the key remap configuration file that you want to
persist after the reset into the
Perform Enterprise Reset using either a microSD card or using ADB.
Download the Enterprise Reset Package
Download the system update package:
1. Go to the Zebra Support web site, www.zebra.com/support.
2. Download the Enterprise Reset file to a host computer.
Using microSD Card
1. Copy the Enterprise Reset zip file to the root of the microSD card.
• Copy the zip file to a microSD card using a host computer (see USB Communication for more information)
and then installing the microSD card into the device (see Replacing the microSD Card on page 20 for more
information).
• Connect the device with a microSD card already installed to the host computer and copy zip file to the
microSD card. See USB Communication for more information. Disconnect the device from the host
computer.
2. Press and hold the Power button until the menu appears.
3. Touch Reboot.
/enterprise/usr/persist folder.
24
Getting Started
4. Touch OK. The device resets.
5. Press and hold the PTT button until the device vibrates. The Android Recovery screen appears.
6. Press the Up and Down Volume buttons to navigate to the apply update from SD card.
7. Press the Power button.
8. Press the Up and Down Volume buttons to navigate to the Enterprise Reset file.
9. Press the Power button. The Enterprise Reset occurs and then the device returns to the Recovery screen.
10. Press the Power button.
Using ADB
To perform an Enterprise Reset using ADB:
1. Connect the device to the Zebra USB-C cable or insert the device into the 1-Slot Ethernet Cradle.
2. Connect the cable or cradle to the host computer.
3. On the device, swipe down from the status bar and then touch .
4. Touch Developer options.
5. Slide the switch to the ON position.
6. Touch USB Debugging. A check appears in the check box. The Allow USB debugging? dialog box appears.
7. Touch OK.
8. On the host computer, open a command prompt window and type:
adbdevices.
The following displays:
Listofdevicesattached
XXXXXXXXXXXXXXXdevice
NOTE If device number does not appear, ensure that ADB drivers are installed properly.
9. Type:
adbrebootrecovery
10. Press Enter. The Android Recovery screen appears.
11. Press the Volume Up and Volume Down buttons to navigate to apply from adb.
12. Press the Power button.
13. On the host computer command prompt window type:
adbsideload<file>
(where XXXXXXXXXXXXXXX is the device number).
where: <file> = the path and filename of the zip file.
14. Press Enter. The Enterprise Reset package installs and the device reboots.
Performing a Factory Reset
A Factory Reset erases all data in the /cache, /data and /enterprise partitions in internal storage and clears all
device settings. A Factory Reset returns the device to the last installed operating system image. To revert to a
previous operating system version, re-install that operating system image. See Performing a System Update on
page 141 for more information.
25
Getting Started
Download the Factory Reset Package
Download the Factory Reset package:
1. Go to the Zebra Support & Downloads web site, www.zebra.com/support.
2. Download the appropriate Factory Reset file to a host computer.
Using microSD Card
1. Copy the Factory Reset zip file to the root of the microSD card.
• Copy the zip file to a microSD card using a host computer (see USB Communication for more information)
and then installing the microSD card into the device (see Replacing the microSD Card on page 20 for more
information).
• Connect the device with a microSD card already installed to the host computer and copy zip file to the
microSD card. See USB Communication for more information. Disconnect the device from the host
computer.
2. Press and hold the Power button until the menu appears.
3. Touch Reboot.
4. Touch OK. The device resets.
5. Press and hold the PTT button until the device vibrates. The System Recovery screen appears.
6. Press the Up and Down Volume buttons to navigate to the apply update from sdcard.
7. Press the Power button.
8. Press the Up and Down Volume buttons to navigate to the Android Reset file.
9. Press the Power button. The Factory Reset occurs and then the device returns to the Recovery screen.
10. Press the Power button.
Using ADB
To perform an Factory Reset using ADB:
1. Connect the device to the USB-C Cable or insert the device into the 1-Slot Ethernet Cradle.
2. Connect the cable or cradle to the host computer.
3. On the device, swipe down from the status bar and then touch .
4. Touch Developer options.
5. Slide the switch to the ON position.
6. Touch USB Debugging. A check appears in the check box. The Allow USB debugging? dialog box appears.
7. Touch OK.
8. On the host computer, open a command prompt window and use the adb command:
adbrebootrecovery
9. Press Enter. The Android Recovery screen appears.
10. Press the Volume Up and Volume Down buttons to navigate to apply from adb.
11. Press the Power button.
12. On the host computer, open a command prompt window and use the adb command:
adbdevices.
The following displays:
Listofdevicesattached
26
Getting Started
XXXXXXXXXXXXXXXdevice (where XXXXXXXXXXXXXXX is the device number).
NOTE If device number does not appear, ensure that ADB drivers are installed properly.
13. Type:
adbrebootrecovery
14. Press Enter. The System Recovery screen appears.
15. Press the Volume Up and Volume Down buttons to navigate to apply from adb.
16. Press the Power button.
17. On the host computer command prompt window type:
adbsideload<file>
where: <file> = the path and filename of the zip file.
18. Press Enter. The Factory Reset package installs and then the device reboots.
27
Accessories
Introduction
This chapter provides information for using the accessories for the device.
Accessories
This table lists the accessories available for the TC25.
Table 3 TC25 Accessories
Accessory Part Number Description
Cradles
1-Slot Base Charge Only
Cradle
1-Slot Ethernet Cradle CRD-TC2X-SE1ET-01 Provides device charging and communication,
5-Slot Charge Only Cradle CRD-TC2X-SE5CO-01 Charges up to five devices. Requires power
Cradle Mount BRKT-SCRD-SMRK-01 Mounts the 5-Slot Charge Only Cradle to a wall
Batteries and Chargers
Extended Power Pack BTRY-TC2X-PRPK1-01 Charges the TC25 internal battery to provide
CRD-TC2X-BS1CO-01 Provides charging for device and Extended
power pack. Requires power supply
(PWR-WUA5V12W0xx), and USB-C cable.
and charging for Extended Power Pack.
Requires power supply
(PWR-BGA12V50W0WW), DC line cord
(CBL-DC-388A1-01), and country-specific AC
line cord.
supply (PWR-BGA12V108W0WW), DC line
cord (CBL-DC-382A1-01), and country-specific
AC line cord.
or rack.
additional power and extend the shift time.
28
Table 3 TC25 Accessories (Continued)
Accessory Part Number Description
Vehicle Solutions
Accessories
Cigarette Light Adapter
Auto Charge Cable
Miscellaneous
Trigger Handle TRG-TC2X-SNP1-01 Adds gun-style handle with a scanner trigger for
Screen Protector KT-TC20-SCRNP1-01 Add additional screen protection.
SmartDEX Solution DX30 Provides wireless DEX communications to the
Ethernet Bracket BRKT-TC51-ENET1-01 Use to connect the USB/Ethernet Adapter to the
USB/Ethernet Module MOD-MT2-EU1-01 Use with 1-Slot Ethernet Cradle to provide
Cradle Mating Adapter KIT-TC2X-BS1FT-05 Use the optional mating adapter to connect two
Carrying Solutions
TC2X Soft Holster SG-TC2X-HLSTR1-01 Use to hold the device on hip. Accepts TC25
CHG-AUTO-USB1-01 Provides power to the device from a cigarette
lighter socket.
comfortable and productive scanning.
TC25.
1-Slot Ethernet Cradle.
Ethernet connectivity.
or more cradles together. Each cradle still
requires a power supply (5-pack).
device with Trigger Handle.
TC2X Hand Strap SG-TC2X-HSTRP1-01 Replacement hand strap (3–pack).
Wrist/Arm Mount SG-TC2X-ARMNT-01 Use to mount the TC25 to the forearm.
Small Wrist Mount Strap SG-WT4023221-03R Replacement small wrist mount strap
Large Wrist Mount Strap SG-WT4023221-04R Replacement long wrist mount strap.
Power Supplies
Power Supply PWR-BGA12V50W0WW Provides power to the 1-Slot Ethernet Cradle.
Requires DC Line Cord, p/n CBL-DC-388A1-01
and country specific three wire grounded AC line
cord sold separately.
Power Supply PWR-BGA12V108W0WW Provides power to the 5-Slot Charge Only
cradle. Requires DC Line Cord, p/n
CBL-DC-382A1-01 and country specific three
wire grounded AC line cord sold separately.
Power Supply PWR-WUA5V12W0US Provides 5 VDC, 2.5 A power to the USB-C
cable. Includes plug adapter for use in the
United States.
Power Supply PWR-WUA5V12W0GB Provides 5 VDC, 2.5 A power to the USB-C
cable. Includes plug adapter for use in the
European Union.
29
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