Zebra TC25 Mobile Computer TC25 Rugged Smartphone Integrator Guide for Android™ 8.1.0 Oreo (en)
TC25
Rugged Smartphone
Integrator Guide
for Android ™ 8.1.0 Oreo
MN-003307-02 Rev. A
Copyright
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many
jurisdictions worldwide. Google, Android, Google Play and other marks are trademarks of Google LLC; Oreo is
a trademark of Mondelez International, Inc. group. All other trademarks are the property of their respective
owners. ©2019 Zebra Technologies Corporation and/or its affiliates. All rights reserved.
COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to
www.zebra.com/copyright
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WARRANTY: For complete warranty information, go to www.zebra.com/warranty
END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula
Terms of Use
• Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining
the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to
any other parties for any other purpose without the express, written permission of Zebra Technologies.
• Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
• Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
• Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever (including,
without limitation, consequential damages including loss of business profits, business interruption, or loss of
business information) arising out of the use of, the results of use of, or inability to use such product, even if
Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
.
.
Revision History
Changes to the original guide are listed below:
Change Date Description
-01 Rev A 1/2019 Initial release.
-02 Rev. A 8/2019 Remove Imager as Camera section from DataWedge chapter.
2
Table of Contents
Copyright ......................................................................................................................... 2
Terms of Use .................................................................................................................. 2
Revision History .............................................................................................................. 2
About This Guide........................................................................................................ 11
Introduction ................................................................................................................... 11
Configurations ............................................................................................................... 11
Software Versions ......................................................................................................... 11
Chapter Descriptions .................................................................................................... 12
Notational Conventions ................................................................................................. 12
Related Documents ...................................................................................................... 12
Service Information ....................................................................................................... 13
Provide Documentation Feedback ................................................................................ 13
Getting Started............................................................................................................ 14
Introduction ................................................................................................................... 14
Setup ............................................................................................................................. 14
Installing a microSD Card ...................................................................................... 14
Installing the SIM Card .......................................................................................... 16
Charging the Battery ............................................................................................. 18
Charging Indicators ............................................................................................... 20
Replacing the microSD Card ........................................................................................ 20
Replacing the SIM Card ................................................................................................ 22
Resetting the TC25 ....................................................................................................... 24
Performing a Soft Reset ........................................................................................ 24
Performing a Hard Reset ....................................................................................... 24
Accessories................................................................................................................. 25
Introduction ................................................................................................................... 25
3
Table of Contents
Accessories ................................................................................................................... 25
1-Slot Base Charge Only Cradle .................................................................................. 28
Setup ..................................................................................................................... 28
Cable Routing ........................................................................................................ 28
Connecting Cradles Together ............................................................................... 29
Charging the Device .............................................................................................. 30
Battery Charging ................................................................................................... 30
Charging Temperature .................................................................................... 31
1-Slot Ethernet Charge Cradle ..................................................................................... 32
Ethernet Bracket Installation ................................................................................. 32
USB/Ethernet Communication .............................................................................. 36
Ethernet LED Indicators .................................................................................. 37
Ethernet Settings ............................................................................................ 37
Configuring Ethernet Proxy Settings ............................................................... 37
Configuring Ethernet Static IP Address .
Charging the Device .............................................................................................. 39
Battery Charging ................................................................................................... 40
Charging Temperature .................................................................................... 40
5-Slot Charge Only Cradle ........................................................................................... 41
Charging the TC25 ................................................................................................ 41
Battery Charging ................................................................................................... 42
Charging Temperature .................................................................................... 42
Extended Power Pack .................................................................................................. 43
Installation ............................................................................................................. 43
Charging ................................................................................................................ 43
Power Pack Charging ............................................................................................ 45
Charging Temperature .................................................................................... 46
Check Power Level ............................................................................................... 46
Resetting the Extended Power Pack ..................................................................... 47
Vehicle Cradle ............................................................................................................... 48
Assembling the Mount ........................................................................................... 48
Installing on the Windshield ................................................................................... 48
Installing the Dash Mount ...................................................................................... 49
Installing the Device .............................................................................................. 49
Connecting Power ................................................................................................. 50
Removing the Device ............................................................................................ 51
5-Slot Cradle Rack Installation ..................................................................................... 52
Rack Mount Installation ................................................................................................ 55
Wall Installation ............................................................................................................ 58
Bottom Tray Assembly .......................................................................................... 58
Bracket Wall Mounting .......................................................................................... 58
......................................................... 38
4
Table of Contents
USB Communication .................................................................................................. 60
Introduction ................................................................................................................... 60
Transferring Files .................................................................................................. 60
Transferring Photos ............................................................................................... 61
Disconnect from the Host Computer ..................................................................... 61
DataWedge ................................................................................................................. 62
Introduction ................................................................................................................... 62
Basic Scanning ............................................................................................................. 62
Profiles .......................................................................................................................... 62
Profile0 .................................................................................................................. 63
Plug-ins ......................................................................................................................... 63
Input Plug-ins ........................................................................................................ 63
Process Plug-ins ................................................................................................... 64
Output Plug-ins ...................................................................................................... 64
Profiles Screen .............................................................................................................. 64
Profile Context Menu ............................................................................................. 65
Options Menu ........................................................................................................ 65
Disabling DataWedge ............................................................................................ 66
Creating a New Profile .................................................................................................. 66
Profile Configuration .............................................................................................. 66
Associating Applications ........................................................................................ 67
Data Capture Plus ................................................................................................. 69
Barcode Input ........................................................................................................ 71
Enabled ......................................................................................................................... 71
Scanner Selection ........................................................................................... 71
Auto Switch to Default on Event ..................................................................... 71
Decoders ......................................................................................................... 72
Decoder Params ............................................................................................. 74
Codabar .......................................................................................................... 74
UPC EAN Params ........................................................................................... 79
Reader Params ............................................................................................... 81
Scan Params .................................................................................................. 84
UDI Params .................................................................................................... 85
Multibarcode params ...................................................................................... 85
Voice Input ............................................................................................................ 85
Keystroke Output ............................................................................................ 86
Intent Output .......................................................................................................... 88
Intent Overview ............................................................................................... 89
IP Output ............................................................................................................... 90
Usage .............................................................................................................. 91
Using IP Output with IPWedge ....................................................................... 91
Using IP Output without IPWedge .................................................................. 92
5
Table of Contents
Generating Advanced Data Formatting Rules .............................................................. 94
Configuring ADF Plug-in ........................................................................................ 94
Creating a Rule ............................................................................................... 94
Defining a Rule ............................................................................................... 95
Defining an Action ........................................................................................... 95
Deleting a Rule ............................................................................................... 95
Order Rules List .............................................................................................. 96
Deleting an Action ........................................................................................... 97
ADF Example .................................................................................................. 97
DataWedge Settings ................................................................................................... 100
Importing a Configuration File ............................................................................. 101
Exporting a Configuration File ............................................................................. 101
Importing a Profile File ........................................................................................ 101
Exporting a Profile ............................................................................................... 102
Restoring DataWedge ......................................................................................... 102
Configuration and Profile File Management ................................................................ 102
Enterprise Folder ................................................................................................. 102
Auto Import .......................................................................................................... 102
Programming Notes .................................................................................................... 103
Overriding Trigger Key in an Application ............................................................. 103
Capture Data and Taking a Photo in the Same Application ................................ 103
Disabling DataWedge .......................................................................................... 103
Soft Scan Trigger ................................................................................................ 103
Function Prototype ........................................................................................ 104
Scanner Input Plugin ........................................................................................... 104
Function Prototype ........................................................................................ 104
Parameters ................................................................................................... 104
Return Values ............................................................................................... 104
Example ........................................................................................................ 105
Comments ..................................................................................................... 105
Enumerate Scanners ........................................................................................... 105
Function Prototype ........................................................................................ 105
Parameters ................................................................................................... 106
Return Values ............................................................................................... 106
Example ........................................................................................................ 107
Comments ..................................................................................................... 107
Set Default Profile ............................................................................................... 108
Default Profile Recap .................................................................................... 108
Usage Scenario ............................................................................................ 108
Function Prototype ........................................................................................ 108
Parameters ................................................................................................... 108
Return Values ............................................................................................... 108
Example ........................................................................................................ 109
Comments ..................................................................................................... 109
Reset Default Profile ........................................................................................... 109
6
Table of Contents
Function Prototype ........................................................................................ 110
Parameters ................................................................................................... 110
Return Values ............................................................................................... 110
Example ........................................................................................................ 110
Comments ..................................................................................................... 110
Switch To Profile ................................................................................................. 111
Profiles Recap ............................................................................................... 111
Usage Scenario ............................................................................................ 111
Function Prototype ........................................................................................ 111
Parameters ................................................................................................... 111
Return Values ............................................................................................... 112
Example ........................................................................................................ 112
Comments ..................................................................................................... 112
Notes ............................................................................................................. 113
Settings...................................................................................................................... 114
Introduction ................................................................................................................. 114
WLAN Configuration ................................................................................................... 114
Configuring a Secure Wi-Fi Network ................................................................... 114
Manually Adding a Wi-Fi Network ....................................................................... 115
Configuring for a Proxy Server ............................................................................ 116
Configuring the Device to Use a Static IP Address ............................................. 117
Wi-Fi Preferences ................................................................................................ 118
Additional Wi-Fi Settings ..................................................................................... 119
Setting Screen Lock .................................................................................................... 119
Setting Screen Lock Using PIN ........................................................................... 120
Setting Screen Unlock Using Password .............................................................. 121
Setting Screen Unlock Using Pattern .................................................................. 121
Passwords ........................................................................................................... 122
Accounts ..................................................................................................................... 122
Language Usage ......................................................................................................... 122
Changing the Language Setting .......................................................................... 123
Adding Words to the Dictionary ........................................................................... 123
Keyboard Settings ............................................................................................... 123
Button Remapping ...................................................................................................... 123
Remapping a Button ................................................................................................... 124
PTT Express Configuration ......................................................................................... 125
RxLogger .................................................................................................................... 125
RxLogger Configuration ...................................................................................... 126
RxLogger Settings ........................................................................................ 127
ANR Module .................................................................................................. 127
Kernel Module ............................................................................................... 127
Logcat Module .............................................................................................. 128
7
Table of Contents
LTS Module ................................................................................................... 129
Qxdm Module ................................................................................................ 129
Ramoops Module .......................................................................................... 130
Resource Module .......................................................................................... 130
Snapshot Module .......................................................................................... 130
TCPDump Module ........................................................................................ 131
Tombstone Module ....................................................................................... 131
Configuration File ................................................................................................ 131
Enabling Logging ................................................................................................. 131
Disabling Logging ................................................................................................ 132
Extracting Log Files ............................................................................................. 132
RxLogger Utility ........................................................................................................... 132
App View ............................................................................................................. 132
Viewing Logs ................................................................................................. 133
RxLogger Utility ........................................................................................................... 134
Archive Data ................................................................................................. 135
Overlay View ....................................................................................................... 135
Initiating the Main Chat Head ........................................................................ 135
Removing the Main Chat Head ..................................................................... 135
Viewing Logs ............................................................................................................... 136
Removing a Sub Chat Head Icon ................................................................. 137
Backup .......................................................................................................... 137
About Phone ............................................................................................................... 137
Application Deployment........................................................................................... 139
Introduction ................................................................................................................. 139
Security ....................................................................................................................... 139
Secure Certificates ...................................................................................................... 139
Installing a Secure Certificate ..................................................................................... 139
Configuring Credential Storage Settings ............................................................. 140
Development Tools ..................................................................................................... 140
Android Application Development ....................................................................... 140
Development Workstation ............................................................................. 140
Target Device ................................................................................................ 141
EMDK for Android ............................................................................................... 141
StageNow ............................................................................................................ 141
ADB USB Setup .......................................................................................................... 141
Enabling USB Debugging ........................................................................................... 142
Application Installation ................................................................................................ 142
Installing Applications Using the USB Connection .............................................. 142
Installing Applications Using the Android Debug Bridge ..................................... 144
Installing Applications Using a microSD Card ..................................................... 145
Uninstalling an Application .................................................................................. 146
8
Table of Contents
Performing a System Update ...................................................................................... 147
Downloading the System Update Package ......................................................... 147
Using microSD Card ............................................................................................ 147
Using ADB ........................................................................................................... 148
Verify System Update Installation ....................................................................... 149
Performing an Enterprise Reset .................................................................................. 149
Downloading the Enterprise Reset Package ....................................................... 149
Using microSD Card ............................................................................................ 149
Using ADB ........................................................................................................... 150
Performing a Factory Reset ........................................................................................ 151
Downloading the Factory Reset Package ........................................................... 151
Using microSD Card ............................................................................................ 151
Using ADB ........................................................................................................... 151
Storage ....................................................................................................................... 152
Random Access Memory .................................................................................... 152
Internal Storage ................................................................................................... 153
External Storage .................................................................................................. 154
Formatting a microSD Card or USB Drive as Portable Storage ................... 155
Formatting a microSD Card as Internal Memory .......................................... 157
Enterprise Folder ................................................................................................. 158
App Management ........................................................................................................ 158
Viewing App Details ............................................................................................ 159
Managing Downloads ................................................................................................. 160
Maintenance and Troubleshooting ......................................................................... 161
Introduction ................................................................................................................. 161
Maintaining the TC25 .................................................................................................. 161
Display Best Practices ................................................................................................ 161
Image Retention .................................................................................................. 161
Cleaning Instructions .................................................................................................. 162
Approved Cleanser Active Ingredients ................................................................ 162
Harmful Ingredients ............................................................................................. 162
Cleaning Instructions ........................................................................................... 162
Special Cleaning Notes ....................................................................................... 162
Cleaning Materials Required ............................................................................... 162
Cleaning Frequency ............................................................................................ 163
Cleaning the TC25 ...................................................................................................... 163
Housing ............................................................................................................... 163
Display ................................................................................................................. 163
Camera and Exit Window .................................................................................... 163
Connector Cleaning ............................................................................................. 163
9
Table of Contents
Cleaning Cradle Connectors ............................................................................... 163
Troubleshooting ......................................................................................................... 165
TC25 .................................................................................................................... 165
1-Slot Base Charge Only Cradle ......................................................................... 167
1-Slot Ethernet Cradle ......................................................................................... 168
5-Slot Charge Only Cradle Troubleshooting ....................................................... 169
Technical Specifications.......................................................................................... 170
TC25 ........................................................................................................................... 170
Decode Distances ............................................................................................... 173
2-Pin I/O Connector Pin-Outs .............................................................................. 174
1-Slot Base Charge Only Cradle Technical Specifications ................................. 175
1-Slot Ethernet Cradle Technical Specifications ................................................. 175
5-Slot Charge Only Cradle Technical Specifications ........................................... 176
Trigger Handle Technical Specifications ............................................................. 177
Extended Power Pack Technical Specifications ................................................. 177
Index........................................................................................................................... 178
10
About This Guide
Introduction
This guide provides information about using the TC25 rugged smartphone and accessories.
NOTE: Screens and windows pictured in this guide are samples and can differ from actual screens.
Configurations
This guide covers the following configurations:
Table 1 Configurations
Configuration
Radios
Android 7.1
Operating System
Memory
RAM/Flash
Data Capture
8 MP Camera
Access Door
TC25AJ-10B101xx WAN/LAN/PAN GMS 2 GB/16 GB SE2100 Yes Blank
TC25AJ-10C102xx WAN/LAN/PAN GMS 2 GB/16 GB SE4710 No 2-Pin
TC25BJ-10B101xx WAN/LAN/PAN GMS 2 GB/16 GB SE2100 Yes Blank
TC25BJ-10C102xx WAN/LAN/PAN GMS 2 GB/16 GB SE4710 No 2-Pin
Software Versions
To determine the current software versions:
1. Swipe down from the Status bar to open the Quick Settings bar.
2. Touch > System.
3. Touch About phone.
11
4. Scroll to view the following information:
• Model
• Android version
• Android security patch version
• Kernel version
• Build number.
To determine the device serial number, touch About phone > Status.
• Serial number
Chapter Descriptions
Topics covered in this guide are as follows:
• Getting Started provides information on getting the TC25 up and running for the first time.
• Accessories describes the available accessories and how to use them with the TC25.
• DataWedge describes how to use and configure the DataWedge application.
• USB Communication describes how to transfer files with a host computer.
• Settings provides the settings for configuring the TC25.
• Application Deployment provides information for developing and managing applications.
• Maintenance and Troubleshooting includes instructions on cleaning and storing the TC25, and provides
troubleshooting solutions for potential problems during TC25 operation.
• Technical Specifications provides the technical specifications for the TC25.
About This Guide
Notational Conventions
The following conventions are used in this document:
• Bold text is used to highlight the following:
• Dialog box, window, and screen names
• Drop-down list and list box names
• Check box and radio button names
• Button names on a screen.
• Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential
• Sequential lists (for example, lists that describe step-by-step procedures) appear as numbered lists.
Related Documents
• TC25 Quick Start Guide, p/n MN-003052-xx.
• TC25 Regulatory Guide, p/n MN-003053-xx.
• TC25 Rugged Smartphone User Guide for Android Version 8.1.0, p/n MN-003308-xx.
12
For the latest version of this guide and all guides, go to: www.zebra.com/support.
Service Information
If you have a problem with your equipment, please use the Self-Help support resources available at
www.zebra.com. If the support provided via the Self-Help resources is not sufficient, you may contact Zebra
Global Customer Support for your region. Contact information is available at: zebra.com/support
When contacting support, please have the following information available:
• Serial number of the unit
• Model number or product name
• Software type and version number.
Zebra responds to calls by email, telephone or fax within the time limits set forth in support agreements.
If your problem cannot be solved by Zebra Customer Support, you may need to return your equipment for
servicing and will be given specific directions. Zebra is not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the
warranty.
About This Guide
.
If you purchased your Zebra business product from a Zebra business partner, contact that business partner for
support.
Provide Documentation Feedback
If you have comments, questions, or suggestions about this guide, send an email to
EVM-Techdocs@zebra.com
.
13
Getting Started
Introduction
This chapter provides information for getting the device up and running for the first time.
Setup
Perform this procedure to start using the TC25 for the first time.
1. Install a micro secure digital (SD) card (optional).
2. Installing a nano SIM card
3. Charge the TC25.
4. Power on the TC25.
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the access
door. Refer to the documentation provided with the card for more information, and follow the
manufacturer’s recommendations for use.
CAUTION: Use proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card. Proper ESD
precautions include, but are not limited to, working on an ESD mat and ensuring that the operator is properly
grounded.
14
Getting Started
1. Using a 0# Phillips screwdriver, remove two screws securing the access door.
Figure 1 Remove Access Door
2. Remove access door.
Figure 2 Remove Access Door
3. Align the microSD card with the SD card slot.
Figure 3 Align microSD Card
15
Getting Started
4. Push the microSD card into the SD card slot.
Figure 4 Push microSD Card into the SD Card Slot
5. Replace the access Door.
6. Secure the access door using the two screws.
Figure 5 Secure Access Door
Installing the SIM Card
NOTE: Only use a nano SIM card.
Only use nano SIM cards that meet the ESTI TS102.221 standard for nano SIM cards, form factor 4FF (0.67 mm thick). Do
not use SIM cards that are cut from thicker mini or micro SIM cards.
CAUTION: Use proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD precautions
include, but not limited to, working on an ESD mat and ensuring that the user is properly grounded.
16
Getting Started
1. Using a 0# Phillips screwdriver, remove two screws securing the access door.
Figure 6 Remove Access Door
2. Align the SIM card with the SIM card slot with the contacts facing down and the cut edge toward the top of
the device.
Figure 7 Align SIM Card with Slot
3. Push the SIM card in until it locks into the slot.
Figure 8 Push SIM Card into Slot
17
4. Re-install the access door.
Figure 9 Replace Access Door
Getting Started
Charging the Battery
Before using the TC25 for the first time, charge the internal battery until the green Charging/Notification light
emitting diode (LED) remains lit. To charge the TC25 use a USB-C cable or a cradle with the appropriate
power supply. For information about the accessories available for the TC25 see Accessories on page 25 for
more information.
The internal battery charges from fully depleted to 90% in approximately four hours and from fully depleted to
100% in approximately five hours.
NOTE: In many cases the 90% charge provides plenty of charge for daily use. A full 100% charge lasts for approximately
10 hours of use.
Use only Zebra charging accessories and batteries. Charge batteries at room temperature with the TC25 in sleep mode.
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The TC25 or accessory always performs
battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37°C (+98°F))
the TC25 or accessory may for small periods of time alternately enable and disable battery charging to keep
the battery at acceptable temperatures. The TC25 or accessory indicates when charging is disabled due to
abnormal temperatures via its LED and a notification appears on the display.
To charge the main battery:
1. Connect the charging accessory to the appropriate power source.
18
Getting Started
2. Insert the TC25 into a cradle or attach to a cable. The TC25 turns on and begins charging. The
Charging/Notification LED blinks amber while charging, then turns solid green when fully charged.
Figure 10 Charging with Cradle
IMPORTANT: Use only the Zebra USB-C Cable for charging.
Figure 11 Charging with USB Cable
19
Charging Indicators
Table 2 Charging/Notification LED Charging Indicators
State LED Indication
Off TC25 is not charging. TC25 is not inserted correctly in
Getting Started
the cradle or connected to a power source.
Charger/cradle is not powered.
Slow Blinking Amber (1 blink every 4
seconds)
Slow Blinking Red (1 blink every 4
seconds)
Solid Green Charging complete.
Solid Red Charging complete but the battery is at end of useful
Fast Blinking Amber (2 blinks/second) Charging error, e.g.:
Fast Blinking Red (2 blinks/second) Charging error but the battery is at end of useful life.,
TC25 is charging.
TC25 is charging but the battery is at end of useful life.
See system administrator for battery replacement
services.
life. See system administrator for battery replacement
services.
• Temperature is too low or too high.
• Charging has gone on too long without completion
(typically eight hours).
e.g.:
• Temperature is too low or too high.
• Charging has gone on too long without completion
(typically eight hours).
See system administrator for battery replacement
services.
Replacing the microSD Card
To replace the microSD card:
1. Press the Power button until the menu appears.
2. Touch Power off.
3. Touch OK.
4. If hand strap is attached, remove the hand strap.
5. Using a #0 Phillips screwdriver, remove two screws securing the access door.
20
Getting Started
6. Remove access door.
Figure 12 Remove Access Door
7. Slide the microSD card out of the SD card slot.
Figure 13 Align microSD Card
8. Lift the microSD card.
9. Align the replacement microSD card with the SD card slot.
Figure 14 Align microSD Card
21
Getting Started
10.Push the microSD card into the SD card slot.
Figure 15 Push microSD Card into the SD Card Slot
11.Replace the access Door.
12.Secure the access door using the two screws.
Figure 16 Secure Access Door
13.Replace the hand strap, if required.
14.Press and hold the Power button to turn on the device.
Replacing the SIM Card
NOTE: Only use a nano SIM card.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
TC25 must be powered off when replacing the SIM card.
To replace the SIM card:
1. Press the Power button until the menu appears.
2. Touch Power off.
3. Touch OK.
4. If hand strap is attached, slide the hand strap clip up toward the top of the TC25 and then lift.
22
Getting Started
5. Using a 0# Phillips screwdriver, remove two screws securing the access door.
Figure 17 Remove Access Door
6. Push the SIM card in to eject the card.
7. Remove the SIM card from the slot.
8. Align the replacement SIM card with the SIM card slot with the contacts facing down and the cut edge
toward the top of the device.
Figure 18 Align SIM Card with Slot
9. Push the SIM card in until it locks into the slot.
Figure 19 Push SIM Card into Slot
23
10.Re-install the access door.
Figure 20 Replace Access Door
11.Replace the hand strap, if required.
Getting Started
12.Press and hold the Power button to turn on the TC25.
Resetting the TC25
There are four reset functions:
• Soft reset
• Hard reset
• Enterprise reset. See Performing an Enterprise Reset on page 149.
• Factory reset See Performing a Factory Reset on page 151.
Performing a Soft Reset
Perform a soft reset if applications stop responding.
1. Press and hold the Power button until the menu appears.
2. Touch Reset.
3. The device reboots.
Performing a Hard Reset
CAUTION: Performing a hard reset with a SD card installed in the TC25 may cause damage or data corruption to the SD
card.
Perform a hard reset if the TC25 stops responding.
1. Simultaneously press the Power and Volume Up buttons for at least five seconds.
2. When the screen turns off, release the buttons.
3. The TC25 reboots.
24
Accessories
Introduction
This chapter provides information for using the accessories for the device.
Accessories
This table lists the accessories available for the TC25.
Table 3 TC25 Accessories
Accessory Part Number Description
Cradles
1-Slot Base Charge Only
Cradle
1-Slot Ethernet Cradle CRD-TC2X-SE1ET-01 Provides device charging and
5-Slot Charge Only
Cradle
Cradle Mount BRKT-SCRD-SMRK-01 Mounts the 5-Slot Charge Only Cradle to a
Batteries and Chargers
Extended Power Pack BTRY-TC2X-PRPK1-01 Charges the TC25 internal battery to
CRD-TC2X-BS1CO-01 Provides charging for device and
Extended power pack. Requires power
supply (PWR-WUA5V12W0xx), and
USB-C cable.
communication, and charging for
Extended Power Pack. Requires power
supply (PWR-BGA12V50W0WW), DC line
cord (CBL-DC-388A1-01), and
country-specific AC line cord.
CRD-TC2X-SE5CO-01 Charges up to five devices. Requires
power supply (PWR-BGA12V108W0WW),
DC line cord (CBL-DC-382A1-01), and
country-specific AC line cord.
wall or rack.
provide additional power and extend the
shift time.
25
Table 3 TC25 Accessories (Continued)
Accessory Part Number Description
Vehicle Solutions
Accessories
Cigarette Light Adapter
Auto Charge Cable
Vehicle Cradle CRD-TC2X-VCH1-01 Provides mounting solution for the device
Miscellaneous
Trigger Handle TRG-TC2X-SNP1-01 Adds gun-style handle with a scanner
Screen Protector KT-TC20-SCRNP1-01 Add additional screen protection.
SmartDEX Solution DX30 Provides wireless DEX communications to
Ethernet Bracket BRKT-TC51-ENET1-01 Use to connect the USB/Ethernet Adapter
USB/Ethernet Module MOD-MT2-EU1-01 Use with 1-Slot Ethernet Cradle to provide
Cradle Mating Adapter KIT-TC2X-BS1FT-05 Use the optional mating adapter to
CHG-AUTO-USB1-01 Provides power to the device from a
cigarette lighter socket.
in a vehicle.
trigger for comfortable and productive
scanning.
the TC25.
to the 1-Slot Ethernet Cradle.
Ethernet connectivity.
connect two or more cradles together.
Each cradle still requires a power supply
(5-pack).
Carrying Solutions
TC2X Soft Holster SG-TC2X-HLSTR1-01 Use to hold the device on hip. Accepts
TC25 device with Trigger Handle.
TC2X Hand Strap SG-TC2X-HSTRP1-01 Replacement hand strap (3–pack).
Wrist/Arm Mount SG-TC2X-ARMNT-01 Use to mount the TC25 to the forearm.
Small Wrist Mount Strap SG-WT4023221-03R Replacement small wrist mount strap
Large Wrist Mount Strap SG-WT4023221-04R Replacement long wrist mount strap.
Power Supplies
Power Supply PWR-BGA12V50W0WW Provides power to the 1-Slot Ethernet
Cradle. Requires DC Line Cord, p/n
CBL-DC-388A1-01 and country specific
three wire grounded AC line cord sold
separately.
Power Supply PWR-BGA12V108W0WWProvides power to the 5-Slot Charge Only
cradle. Requires DC Line Cord, p/n
CBL-DC-382A1-01 and country specific
three wire grounded AC line cord sold
separately.
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Accessories
Table 3 TC25 Accessories (Continued)
Accessory Part Number Description
Power Supply PWR-WUA5V12W0US Provides 5 VDC, 2.5 A power to the
USB-C cable. Includes plug adapter for
use in the United States.
Power Supply PWR-WUA5V12W0GB Provides 5 VDC, 2.5 A power to the
USB-C cable. Includes plug adapter for
use in the European Union.
Power Supply PWR-WUA5V12W0EU Provides 5 VDC, 2.5 A power to the
USB-C cable. Includes plug adapter for
use in the United Kingdom.
Power Supply PWR-WUA5V12W0AU Provides 5 VDC, 2.5 A power to the
USB-C cable. Includes plug adapter for
use in Australia.
Power Supply PWR-WUA5V12W0CN Provides 5 VDC, 2.5 A power to the
USB-C cable. Includes plug adapter for
use in China.
Power Supply PWR-WUA5V12W0BR Provides 5 VDC, 2.5 A power to the
USB-C cable. Includes plug adapter for
use in Brazil.
Power Supply PWR-WUA5V12W0KR Provides 5 VDC, 2.5 A power to the
USB-C cable. Includes plug adapter for
use in Korea.
Power Supply PWR-WUA5V12W0IN Provides 5 VDC, 2.5 A power to the
USB-C cable. Includes plug adapter for
use in India.
DC Line Cord CBL-DC-382A1-01 Provides power from the power supply
(PWR-BGA12V108W0WW) to the 5-Slot
Charge Only Cradle.
DC Line Cord CBL-DC-388A1-01 Provides power from the power supply
(PWR-BGA12V50W0WW) to the 1-Slot
Ethernet Cradle.
2-Way DC Line Cord CBL-DC-377A1-01 Use to charge two 5-Slot Charge only
Cradles with one power supply.
2-Way DC Line Cord CBL-DC-379A1-01 Use to charge one 1-Slot Ethernet Cradle
and one 5-Slot Charge Only Cradle with
one power supply.
4-Way DC Line Cord CBL-DC-380A1-01 Use to charge four 1-Slot Ethernet Cradles
with one power supply.
US AC Line Cord 23844-00-00R 7.5 feet long, grounded, three wire for
power supply.
USB-C Cable CBL-TC2X-USBC-01 The USB cable used to connect PC to
single slot USB cradle.
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1-Slot Base Charge Only Cradle
The 1-Slot Base Charge Only Cradle provide 5 VDC for charging:
• TC25
• Extended Power Pack
• TC25 and Extended Power Pack
• TC25 with Trigger Handle.
Setup
Figure 21 1-Slot Base Charge Only Cradle Setup
Power Supply
Accessories
USB-C Cable
Cable Routing
To cradle provides three ways to route the USB cable:
• Rear
• Left side
• Right side.
USB C Port
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Figure 22 USB Cable Routing
Cable Holder
Insert the USB-C cable connector into the USB port. Routing the cable to the rear, left, or right and use cable
holders to secure cable.
Connecting Cradles Together
The 1-Slot Base Charge Only Cradle can be connected together to form a row of cradles using the optional
mounting brackets.
Accessories
Cable Holder
1. Align a mounting bracket on either side of cradle.
Figure 23 Align Mounting Bracket
2. Press the mounting bracket into the cradle.
3. Place cradle on flat surface.
4. Align second cradle.
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Figure 24 Align Cradles
5. Press the cradle down ensuring that the bracket studs snap into the receiving holes in the cradle.
Charging the Device
To charge a device:
1. Insert the device into the slot to begin charging.
Accessories
Figure 25 Battery Charging
Charge/Notification
LED
2. Ensure the device is seated properly.
Battery Charging
The device’s Charging/Notification LED indicates the status of the battery charging in the device. See Table 2
on page 20 for device charging status. The battery charges from fully depleted to 90% in approximately four
hours and from fully depleted to 100% in approximately five hours.
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