TC25
Rugged Smartphone
User Guide
for Android ™ 8.1.0 Oreo
MN-003308-01 Rev. A
Copyright
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many
jurisdictions worldwide. Google, Android, Google Play and other marks are trademarks of Google LLC; Oreo is a
trademark of Mondelez International, Inc. group. All other trademarks are the property of their respective owners.
©2019 Zebra Technologies Corporation and/or its affiliates. All rights reserved.
COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to www.zebra.com/
copyright.
WARRANTY: For complete warranty information, go to www.zebra.com/warranty
END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula
Terms of Use
• Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra
Technologies”). It is intended solely for the information and use of parties operating and maintaining the
equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any
other parties for any other purpose without the express, written permission of Zebra Technologies.
• Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
• Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
• Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever (including,
without limitation, consequential damages including loss of business profits, business interruption, or loss of
business information) arising out of the use of, the results of use of, or inability to use such product, even if
Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not
apply to you.
.
.
Revision History
Changes to the original guide are listed below:
Change Date Description
-01 Rev A 3/2018 Initial Release
2
Table of Contents
Copyright ......................................................................................................................... 2
Terms of Use ..................................................................................................................2
Revision History ..............................................................................................................2
Table of Contents.......................................................................................................... 3
About This Guide........................................................................................................ 11
Configurations ............................................................................................................... 11
Chapter Descriptions .................................................................................................... 11
Notational Conventions ................................................................................................. 12
Related Documents and Software ................................................................................ 12
Service Information ....................................................................................................... 12
Provide Documentation Feedback ................................................................................ 13
Getting Started............................................................................................................ 14
Unpacking .....................................................................................................................14
Features ........................................................................................................................ 15
Setup ............................................................................................................................ 17
Installing a microSD Card ...................................................................................... 17
Installing the SIM Card .......................................................................................... 19
Charging the Battery ............................................................................................. 20
Charging Indicators ............................................................................................... 22
Google Account Setup .......................................................................................... 23
Zebra Visibility Services ................................................................................................ 23
Replacing the microSD Card ........................................................................................ 24
Replacing the SIM Card ................................................................................................ 26
Accessing Device Settings ............................................................................................ 27
Battery Management ..................................................................................................... 27
Monitoring Battery Usage ...................................................................................... 28
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Table of Contents
Low Battery Notification ......................................................................................... 28
Battery Optimization .............................................................................................. 29
Turning Off the Radios .................................................................................................. 29
Setting the Date and Time ............................................................................................ 29
Display Settings ............................................................................................................ 30
Setting the Screen Brightness ............................................................................... 30
Setting Screen Rotation ................................................................................................ 30
Setting Screen Timeout ......................................................................................... 30
Setting Font Size ................................................................................................... 31
Setting Screen Rotation ........................................................................................ 32
Setting Display Size .............................................................................................. 32
Setting the Charge LED ........................................................................................ 32
General Sound Setting .................................................................................................. 33
Using the Device ......................................................................................................... 35
Google Mobile Services ................................................................................................ 35
Home Screen ................................................................................................................ 35
Home Screen ................................................................................................................ 36
Setting Home Screen Rotation .............................................................................. 37
Status Bar .............................................................................................................. 37
Status Icons .................................................................................................... 37
Notification Icons ................................................................................................... 39
Managing Notifications .......................................................................................... 40
Setting App Notifications ................................................................................. 40
Viewing Notification Settings for All Apps ....................................................... 41
Controlling Lock Screen Notifications ............................................................. 41
Quick Access Panel .............................................................................................. 41
Editing Icons on Quick Settings ...................................................................... 42
App Shortcuts and Widgets ................................................................................... 43
Adding an App Shortcut to the Home Screen ................................................. 43
Adding a Widget to the Home Screen ............................................................. 43
Moving Items on the Home Screen ................................................................. 44
Removing an App Shortcut or Widget from the Home Screen ....................... 44
Folders .................................................................................................................. 44
Creating a Folder ............................................................................................ 44
Naming Folders ............................................................................................... 44
Removing a Folder .......................................................................................... 45
Home Screen Wallpaper ....................................................................................... 45
Using the Touchscreen ................................................................................................. 45
On-Screen Keyboards .................................................................................... 45
Editing Text ........................................................................................................... 46
Entering Numbers, Symbols and Special Characters ........................................... 46
4
Table of Contents
Hiding On-Screen Keyboard ................................................................................. 46
Switching Language Keyboards ............................................................................ 46
Configuring the Keyboard ...................................................................................... 47
AOSP Keyboard .............................................................................................. 47
GMS Keyboard ............................................................................................... 47
Do Not Disturb Feature ......................................................................................... 47
Limit Sounds and Vibrations .................................................................................. 47
Total Silence ................................................................................................... 48
Alarms Only .................................................................................................... 48
Priority Notifications Only ................................................................................ 48
Automatically Block Sounds and Vibrations .................................................................. 49
Silence Sounds During Certain Times .................................................................. 49
Silence Sounds During Events and Meetings ....................................................... 49
Turn Sounds Back On ........................................................................................... 50
Override Do Not Disturb for Specific Apps ............................................................ 50
Apps .............................................................................................................................. 51
Accessing Apps ............................................................................................................ 53
Switching Between Recent Apps .......................................................................... 54
Un-Locking the Screen ................................................................................................. 55
Resetting the Device ............................................................................................. 57
Performing a Soft Reset ........................................................................................ 57
Performing a Hard Reset ....................................................................................... 57
Suspend Mode .............................................................................................................. 58
Transferring Files with a Host Computer via USB ........................................................ 58
Transferring Files .................................................................................................. 58
Transferring Photos ............................................................................................... 59
Disconnect from the Host Computer ..................................................................... 59
Calls ............................................................................................................................. 60
Introduction ................................................................................................................... 60
Emergency Calling ........................................................................................................ 60
Audio Modes ................................................................................................................. 60
Using a Bluetooth Headset ........................................................................................... 60
Adjusting Audio Volume ................................................................................................ 60
Making a Call Using the Dialer ...................................................................................... 61
Dialer Dialing Options ............................................................................................ 62
Making a Call Using Contacts ....................................................................................... 62
Using the Dialer ..................................................................................................... 63
Using the Contacts App ......................................................................................... 63
Making a Conference Call on GSM .............................................................................. 65
Making a Conference Call on GSM .............................................................................. 67
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Table of Contents
Making a Call Using a Bluetooth Headset .................................................................... 70
Answering Calls ............................................................................................................ 70
Call Settings .................................................................................................................. 71
Applications ................................................................................................................ 73
Camera ........................................................................................................................ 74
Taking Photos ....................................................................................................... 74
Taking a Panoramic Photo .................................................................................... 75
Recording Videos .................................................................................................. 75
Photo Settings ....................................................................................................... 76
Rear Camera .................................................................................................. 77
Video Settings ....................................................................................................... 77
Rear Camera .................................................................................................. 78
Contacts ................................................................................................................ 78
Adding a Contact ................................................................................................... 78
Editing Contacts .................................................................................................... 78
Deleting Contacts .................................................................................................. 79
DataWedge Demonstration .......................................................................................... 80
Scanner Selection ................................................................................................. 81
Diagnostic Tool ............................................................................................... 81
Settings ................................................................................................................. 84
Battery Test Information ........................................................................................ 84
GPS Test Information ............................................................................................ 85
System Test Information ....................................................................................... 85
WLAN Test Information ......................................................................................... 85
WWAN Test Information ........................................................................................ 85
Bluetooth Test Information .................................................................................... 86
Files ............................................................................................................................. 87
Gallery .......................................................................................................................... 88
Working with Albums ............................................................................................. 89
Sharing an Album ........................................................................................... 90
Getting Album Information .............................................................................. 90
Deleting an Album ........................................................................................... 90
Working with Photos .............................................................................................. 91
Cropping a Photo ........................................................................................... 91
Setting a Photo as a Contact Icon .................................................................. 91
Sharing a Photo .............................................................................................. 92
Deleting a Photo ............................................................................................. 92
Working with Videos .............................................................................................. 92
Watching Videos ............................................................................................. 92
Sharing a Video .............................................................................................. 92
Deleting a Video .............................................................................................. 93
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Table of Contents
Photos .......................................................................................................................... 94
Working with Albums ............................................................................................. 95
Deleting an Album ........................................................................................... 96
Working with Photos .............................................................................................. 96
Viewing and Browsing Photos ........................................................................ 96
Cropping a Photo ............................................................................................ 97
Setting a Photo as a Contact Icon .................................................................. 98
Sharing a Photo .............................................................................................. 98
Deleting a Photo ............................................................................................. 99
Working with Videos .............................................................................................. 99
Watching a Video ............................................................................................ 99
Sharing a Video .............................................................................................. 99
Deleting a Video .............................................................................................. 99
PTT Express Voice Client .......................................................................................... 100
PTT Audible Indicators ........................................................................................ 100
PTT Notification Icons ......................................................................................... 100
Enabling PTT Communication ............................................................................. 101
Selecting a Talk Group ........................................................................................ 101
PTT Communication ............................................................................................ 101
Creating a Group Call ................................................................................... 102
Responding with a Private Response ........................................................... 102
Disabling PTT Express Voice Client Communication .......................................... 102
RxLogger ............................................................................................................. 102
Enabling Logging ....................................................................................................... 104
RxLogger Utility .......................................................................................................... 105
Sound Recorder .......................................................................................................... 105
Data Capture.............................................................................................................. 107
Imaging .......................................................................................................................107
Operational Modes .............................................................................................. 107
RS507/RS507x Hands-Free Imager ................................................................... 108
RS6000 Bluetooth Ring Scanner ................................................................................ 109
Scanning Considerations ............................................................................................ 109
Barcode Scanning with Internal SE2100 Imager ................................................. 109
SE2100 Picklist Mode ................................................................................... 110
SE2100 Basic MultiBarcode Mode ............................................................... 111
Barcode Scanning with Internal SE4710 Imager ........................................................ 112
SE4710 Basic MultiBarcode Mode ............................................................... 113
Scanning with RS6000 Bluetooth Ring Scanner ......................................................... 114
Scanning with RS507/RS507X Hands-Free Imager ................................................... 115
Pairing the RS507/RS507X/RS6000 Hands-Free Imager .......................................... 117
Pairing Using Simple Serial Interface .................................................................. 117
Pairing Using Bluetooth Human Interface Device ............................................... 117
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Table of Contents
DataWedge ................................................................................................................ 119
Enabling DataWedge .......................................................................................... 119
Disabling DataWedge .......................................................................................... 119
Wireless ..................................................................................................................... 120
Wireless Wide Area Networks .................................................................................... 120
Sharing the Mobile Data Connection ................................................................... 120
Enabling USB Tethering ............................................................................... 120
Enabling Bluetooth Tethering ........................................................................ 121
Enabling Wi-Fi Hotspot ................................................................................. 121
Configuring the Wi-Fi Hotspot ....................................................................... 121
Cellular Network Settings .................................................................................... 122
Disabling Data When Roaming ..................................................................... 122
Enhanced 4G LTE Mode .............................................................................. 122
Indonesian configurations do not support LTE. ............................................ 122
Using Search for MicroCell ........................................................................... 122
Configuring the Access Point Name .................................................................... 122
Locking the SIM Card .......................................................................................... 123
Data Usage ......................................................................................................... 123
Setting Data Usage Warning ........................................................................ 124
Setting Data Limit .......................................................................................... 124
Wireless Local Area Networks ............................................................................ 124
Connecting to a Wi-Fi Network ................................................................................... 125
Removing a Wi-Fi Network .................................................................................. 126
Bluetooth .....................................................................................................................126
Adaptive Frequency Hopping .............................................................................. 127
Security ............................................................................................................... 127
Bluetooth Profiles ................................................................................................ 128
Bluetooth Power States ....................................................................................... 129
Bluetooth Radio Power ........................................................................................ 129
Enabling Bluetooth ........................................................................................ 129
Disabling Bluetooth ....................................................................................... 129
Discovering Bluetooth Device(s) ......................................................................... 130
Changing the Bluetooth Name ............................................................................ 130
Connecting to a Bluetooth Device ....................................................................... 130
Selecting Profiles on the Bluetooth Device ......................................................... 130
Unpairing a Bluetooth Device .............................................................................. 131
Accessories............................................................................................................... 132
Accessories ................................................................................................................. 132
1-Slot Base Charge Only Cradle ................................................................................. 134
Charging the Device ............................................................................................ 135
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Table of Contents
Battery Charging ................................................................................................. 136
Charging Temperature .................................................................................. 136
1-Slot Ethernet Cradle ............................................................................................... 137
USB/Ethernet Communication ............................................................................ 137
Ethernet LED Indicators ................................................................................ 138
Establishing Ethernet Connection ................................................................. 139
Charging the Device ............................................................................................ 139
Battery Charging ................................................................................................. 140
Charging Temperature .................................................................................. 140
5-Slot Charge Only Cradle ......................................................................................... 141
Charging the TC20 .............................................................................................. 141
Battery Charging ................................................................................................. 142
Charging Temperature .................................................................................. 142
Extended Power Pack ................................................................................................ 143
Installation ........................................................................................................... 143
Charging .............................................................................................................. 143
Power Pack Charging .......................................................................................... 145
Charging Temperature .................................................................................. 146
Check Power Level ............................................................................................. 146
Resetting the Extended Power Pack ................................................................... 147
Trigger Handle ........................................................................................................... 148
Installing the Optional Lanyard ............................................................................ 148
Inserting the Device into the Trigger Handle ....................................................... 149
Removing the Device from the Trigger Handle ................................................... 150
Wrist/Arm Mount ........................................................................................................ 152
Wrist/Arm Mount Installation ............................................................................... 152
Device Installation ............................................................................................... 153
Device Removal .................................................................................................. 155
Scanning ............................................................................................................. 155
Strap Installation .................................................................................................. 156
Hand Strap ................................................................................................................. 158
Soft Holster ................................................................................................................ 161
Adjusting the Holster ........................................................................................... 161
Maintenance and Troubleshooting ......................................................................... 164
Maintaining the TC25 .................................................................................................. 164
Display Best Practices ................................................................................................ 164
Image Retention .................................................................................................. 164
Long-Term Storage ..................................................................................................... 164
Cleaning Instructions .................................................................................................. 165
Approved Cleanser Active Ingredients ................................................................ 165
Harmful Ingredients ............................................................................................. 165
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Table of Contents
Cleaning Instructions ........................................................................................... 165
Special Cleaning Notes ....................................................................................... 165
Cleaning Materials Required ............................................................................... 165
Cleaning Frequency ............................................................................................ 166
Cleaning the TC25 ...................................................................................................... 166
Housing ............................................................................................................... 166
Display ................................................................................................................. 166
Camera and Exit Window .................................................................................... 166
Connector Cleaning .................................................................................................... 166
Cleaning Cradle Connectors ....................................................................................... 166
Troubleshooting .......................................................................................................... 167
TC25 .................................................................................................................... 167
Technical Specifications.......................................................................................... 170
TC25 ........................................................................................................................... 170
Index........................................................................................................................... 174
10
About This Guide
This guide provides information about using the TC25 Rugged Smartphone and accessories.
NOTE: Screens and windows pictured in this guide are samples and can differ from actual screens.
This guide applies to model numbers: TC25AJ, TC25BJ, and TC25CJ.
Configurations
This guide covers the following configurations:
Table 1 Configurations
Configuration
Radios
Android 8.1.0
Operating System
Memory
RAM/Flash
Data Capture
8 MP Camera
Access Door
TC25AJ-10B101xx WAN/LAN/PAN GMS 2 GB/16 GB SE2100 Yes Blank
TC25AJ-10C102xx WAN/LAN/PAN GMS 2 GB/16 GB SE4710 No 2-Pin
TC25BJ-10B101xx WAN/LAN/PAN GMS 2 GB/16 GB SE2100 Yes Blank
TC25BJ-10C102xx WAN/LAN/PAN GMS 2 GB/16 GB SE4710 No 2-Pin
NOTE: Indonesia configurations do not support LTE.
Chapter Descriptions
Topics covered in this guide are as follows:
• Getting Started provides information on getting the TC25 up and running for the first time.
• Using the Device provides information for operating the TC25.
• Calls provides instructions for making phone calls.
• Applications provides information on using applications installed on the TC25.
• Data Capture provides information on capture barcode data.
• Wireless
provides information on the various wireless options.
11
• Accessories
provides information on using the accessories for the TC25.
• Maintenance and Troubleshooting
for potential problems during TC25 operation.
• Technical Specifications provides the technical specifications for the TC25.
Notational Conventions
The following conventions are used in this document:
• Bold text is used to highlight the following:
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen
• Key names on a keypad
• Button names on a screen.
• Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential.
• Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
includes instructions on cleaning and provides troubleshooting solutions
Related Documents and Software
The following documents provide more information about the TC25 rugged smartphone.
• TC25 Quick Reference Guide, p/n MN-003052-xx
• TC25 Regulatory Guide, p/n MN-003053-xx
• TC25 Rugged Smartphone Integrator Guide, p/n MN-003307-xx
For the latest version of this guide and all guides, go to: zebra.com/support
Service Information
If you have a problem with your equipment, please use the Self-Help support resources available at
www.zebra.com. If the support provided via the Self-Help resources is not sufficient, you may contact Zebra
Global Customer Support for your region. Contact information is available at: zebra.com/support
When contacting support, please have the following information available:
• Serial number of the unit
• Model number or product name
• Software type and version number.
Zebra responds to calls by email, telephone or fax within the time limits set forth in support agreements.
.
.
If your problem cannot be solved by Zebra Customer Support, you may need to return your equipment for
servicing and will be given specific directions. Zebra is not responsible for any damages incurred during
12
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the
warranty.
If you purchased your Zebra business product from a Zebra business partner, contact that business partner for
support.
Provide Documentation Feedback
If you have comments, questions, or suggestions about this guide, send an email to
EVM-Techdocs@zebra.com
.
13
Getting Started
This chapter provides information for getting the device up and running for the first time.
Unpacking
Carefully remove all protective material from the device and save the shipping container for later storage and
shipping.
1. Verify that the following were received:
• touch computer
• Regulatory Guide.
2. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Global Customer
Support center immediately.
3. Prior to using the device for the first time, remove the protective shipping film that covers the scan window,
display and camera window.
14
Features
7
1
2
3
4
5
8
9
11
12
10
6
13
Figure 1 TC25 Front View
Table 2 Front View Features
Number Item Function
1 Scan Button Initiates data capture (programmable).
Yellow button: TC25 with SE4710 imager.
Gray button: TC25 with SE2100 imager.
2 PTT Button Initiates push-to-talk communications (programmable).
3 Microphone Use for communications in Handset mode.
4 Power Contacts Provides power for charging the TC25.
5 USB-C Connector Provides USB host and client communications, and device
charging via cables and accessories.
6 Speaker Provides audio output for video and music playback. Provides
audio in speakerphone mode.
7 Touch Screen Displays all information needed to operate the TC25.
8 Charging/Notification LED Indicates battery charging status while charging and application
generated notifications.
9 Data Capture LED Indicates data capture status.
10 Microphone Use for communications in Speakerphone mode.
11 Receiver Use for audio playback in Handset mode.
15
Table 2 Front View Features (Continued)
5
4
1
2
8
6
3
9
7
Number Item Function
12 Light Sensor Determines ambient light for controlling display backlight intensity.
13 Proximity Sensor Determines proximity for turning off display when in handset mode.
Figure 2 TC25 Rear View
Table 3 Back View Features
Number Item Function
1 Imager Window Provides data capture using the imager.
2 Power Button Turns the display on and off. Press and hold to reset the device or
power off the device.
3 Camera Flash Provides illumination for the camera.
4 Camera Takes photos and videos.
5 Scan Button Initiates data capture.
6 Volume Up/Down Button Increase and decrease audio volume.
7 Hand Strap Mount Point Provides latching point for the hand strap.
8 Access Door Provides access to microSD card slot and SIM card slot. Optional
2-Pin Access Door is available on device with the SE4710 imager
for use with the Trigger Handle.
9 Hand Strap Mount Point Provides latching point for the hand strap.
16
Setup
Perform this procedure to start using the TC2X for the first time.
1. Install a micro secure digital (SD) card (optional).
2. Installing a nano SIM card
3. Charge the TC25.
4. Power on the TC25.
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the access door.
Refer to the documentation provided with the card for more information, and follow the manufacturer’s
recommendations for use.
CAUTION: Use proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card. Proper ESD precau-
tions include, but are not limited to, working on an ESD mat and ensuring that the operator is properly grounded.
1. Using a 0# Phillips screwdriver, remove two screws securing the access door.
Figure 3 Remove Access Door
2. Remove access door.
17
Figure 4 Remove Access Door
3. Align the microSD card with the SD card slot.
Figure 5 Align microSD Card
4. Push the microSD card into the SD card slot.
Figure 6 Push microSD Card into the SD Card Slot
5. Replace the access Door.
6. Secure the access door using the two screws.
18
Figure 7 Secure Access Door
Installing the SIM Card
NOTE: Only use a nano SIM card.
Only use nano SIM cards that meet the ESTI TS102.221 standard for nano SIM cards, form factor 4FF (0.67 mm thick). Do
not use SIM cards that are cut from thicker mini or micro SIM cards.
CAUTION: Use proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD precautions
include, but not limited to, working on an ESD mat and ensuring that the user is properly grounded.
1. Using a 0# Phillips screwdriver, remove two screws securing the access door.
Figure 8 Remove Access Door
2. Align the SIM card with the SIM card slot with the contacts facing down and the cut edge toward the top of
the device.
19
Figure 9 Align SIM Card with Slot
3. Push the SIM card in until it locks into the slot.
Figure 10 Push SIM Card into Slot
4. Re-install the access door.
Figure 11 Replace Access Door
Charging the Battery
Before using the TC25 for the first time, charge the internal battery until the green Charging/Notification light
emitting diode (LED) remains lit. To charge the TC25 use a USB-C cable or a cradle with the appropriate
20
power supply. For information about the accessories available for the TC25 see Accessories for more
information.
The internal battery charges from fully depleted to 90% in approximately four hours and from fully depleted to
100% in approximately five hours.
NOTE: In many cases the 90% charge provides plenty of charge for daily use. A full 100% charge lasts for approximately
10 hours of use.
Use only Zebra charging accessories and batteries. Charge batteries at room temperature with the TC25 in sleep mode.
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The TC25 or accessory always performs
battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37°C (+98°F))
the TC25 or accessory may for small periods of time alternately enable and disable battery charging to keep
the battery at acceptable temperatures. The TC25 or accessory indicates when charging is disabled due to
abnormal temperatures via its LED and a notification appears on the display.
To charge the main battery:
1. Connect the charging accessory to the appropriate power source.
2. Insert the TC25 into a cradle or attach to a cable. The TC25 turns on and begins charging. The
Charging/Notification LED blinks amber while charging, then turns solid green when fully charged.
Figure 12 Charging with Cradle
IMPORTANT: Use only the Zebra USB-C Cable for charging.
21
Figure 13 Charging with USB Cable
Charging Indicators
Table 4 Charging/Notification LED Charging Indicators
State LED Indication
Off TC25 is not charging. TC25 is not inserted correctly in
the cradle or connected to a power source.
Charger/cradle is not powered.
Slow Blinking Amber (1 blink every 4
seconds)
Slow Blinking Red (1 blink every 4
seconds)
Solid Green Charging complete.
Solid Red Charging complete but the battery is at end of useful
TC25 is charging.
TC25 is charging but the battery is at end of useful life.
See system administrator for battery replacement
services.
life. See system administrator for battery replacement
services.
22
Table 4 Charging/Notification LED Charging Indicators (Continued)
State LED Indication
Fast Blinking Amber (2 blinks/second) Charging error, e.g.:
Fast Blinking Red (2 blinks/second) Charging error but the battery is at end of useful life.,
Google Account Setup
NOTE: The device has to be connected to the internet in order to set up a Google™ account.
A Google account is only required on devices with GMS software.
The first time the device starts, the Setup Wizard displays. Follow the on-screen instructions to set up a Google
account, configure Google Pay
information, and enable backup/restore features.
• Temperature is too low or too high.
• Charging has gone on too long without completion
(typically eight hours).
e.g.:
• Temperature is too low or too high.
• Charging has gone on too long without completion
(typically eight hours).
See system administrator for battery replacement
services.
™ for purchasing items from the Google Play ™ store, to enter your personal
Zebra Visibility Services
The device captures and provides device analytics to a system administrator. The first time the device boots
(or after a Factory reset), the Zebra Services agreement screen displays.
Figure 14 Zebra Services
Touch the Device Data switch to disable the device from sending analytics data.
23
Replacing the microSD Card
To replace the microSD card:
1. Press the Power button until the menu appears.
2. Touch Power off.
3. Touch OK.
4. If hand strap is attached, remove the hand strap.
5. Using a #0 Phillips screwdriver, remove two screws securing the access door.
6. Remove access door.
Figure 15 Remove Access Door
7. Slide the microSD card out of the SD card slot.
Figure 16 Align microSD Card
8. Lift the microSD card.
9. Align the replacement microSD card with the SD card slot.
24
Figure 17 Align microSD Card
10.Push the microSD card into the SD card slot.
Figure 18 Push microSD Card into the SD Card Slot
11.Replace the access Door.
12.Secure the access door using the two screws.
Figure 19 Secure Access Door
13.Replace the hand strap, if required.
14.Press and hold the Power button to turn on the device.
25
Replacing the SIM Card
NOTE: Only use a nano SIM card.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
TC25 must be powered off when replacing the SIM card.
To replace the SIM card:
1. Press the Power button until the menu appears.
2. Touch Power off.
3. Touch OK.
4. If hand strap is attached, slide the hand strap clip up toward the top of the TC25 and then lift.
5. Using a 0# Phillips screwdriver, remove two screws securing the access door.
Figure 20 Remove Access Door
6. Push the SIM card in to eject the card.
7. Remove the SIM card from the slot.
8. Align the replacement SIM card with the SIM card slot with the contacts facing down and the cut edge
toward the top of the device.
Figure 21 Align SIM Card with Slot
26
9. Push the SIM card in until it locks into the slot.
Figure 22 Push SIM Card into Slot
10.Re-install the access door.
Figure 23 Replace Access Door
11.Replace the hand strap, if required.
12.Press and hold the Power button to turn on the TC25.
Accessing Device Settings
To access device settings:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. On the Home screen, swipe up from the bottom of the screen and touch .
Battery Management
NOTE: Prior to checking the battery charge level, remove the device from any AC power source (cradle or cable).
To check the charge status of the main battery, open Settings and touch System > About phone > Battery
Information.
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Battery present status indicates if the battery is present and Battery level lists the battery charge (as a
percentage of fully charged). The battery percentage can also be viewed next to the battery icon in the quick
access panel. Swipe down with two fingers from the status bar to open the quick access panel.
Monitoring Battery Usage
The Battery screen provides battery charge details, power management options, and a list of apps that
consume the most battery power.
Use the power management options to extend battery life, or touch an app to display details about its power
consumption. Different apps display different information. Some apps include buttons that open screens with
settings to adjust power use. Use the DISABLE or FORCE CLOSE buttons to turn off apps that consume too
much power.
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch Battery.
Figure 24 Battery Screen
Low Battery Notification
When the battery charge level drops below 20%, the device displays a notice to connect the device to power.
The user should charge the battery using one of the charging accessories.
When the battery charge drops below 10%, the device displays a notice to connect the device to power. The
user must charge the battery using one of the charging accessories.
When the battery charge drops below 4%, the device turns off. The user must charge the battery using one of
the charging accessories.
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Figure 25 Low Battery Notification
Battery Optimization
Observe the following battery saving tips:
• Set the screen to turn off after a short period of non-use.
• Reduce screen brightness.
• Turn off all wireless radios when not in use.
• Turn off automatic syncing for Email, Calendar, Contacts, and other apps.
• Minimize use of apps that keep the device from suspending, for example, music and video apps.
Turning Off the Radios
To turn off all the radios:
1. Press the Power button until the menu appears.
2. Touch Airplane mode. The airplane icon appears in the Status bar indicating that all the radios are off.
Setting the Date and Time
You are only required to set the time zone or set the date and time if the wireless LAN does not support
Network Time Protocol (NTP).
To set the date and time:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch System > Date & time.
3. Touch Automatic date & time to disable automatic date and time synchronization.
4. Touch Set date.
5. In the calendar, set today’s date.
6. Touch OK.
7. Touch Set time.
8. Touch the green circle, drag to the current hour and then release.
9. Touch the green circle, drag to the current minute and then release.
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10.Touch AM or PM.
11.Touch OK.
12.Touch Use 24-hour format.
13.Touch .
Display Settings
Use Display settings to change the screen brightness, enable night light, change the background image,
enable screen rotation, set sleep time, and change font size.
Setting the Screen Brightness
To manually set the screen brightness using the touchscreen:
1. Swipe down with two fingers from the Status bar to open the Quick Access panel.
2. Slide the icon to adjust the screen brightness level.
Figure 26 Brightness Slider
To let the device automatically adjust the screen brightness using the built-in light sensor:
1. Swipe down from the status bar to open the quick settings bar and then touch .
2. Touch Display.
3. If disabled, touch Adaptive brightness to automatically adjust the brightness.
By default, Adaptive brightness is enabled. Toggle the switch to disable.
4. Touch .
Setting Screen Rotation
By default, screen rotation is disabled. To enable screen rotation:
1. Swipe down from the status bar and then touch .
2. Touch Display.
3. Touch When device is rotated and select Rotate to contents of the screen to set the TC25 to
automatically switch orientation when the TC25 is rotated.
4. Touch .
Setting Screen Timeout
To set the screen sleep time:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
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