Zebra R110Xi, R170Xi User Manual

Zebra

XiIIIPlus™/R110Xi™/R170Xi™

User Guide

owned by ZIH Corp. Unauthorized reproduction of this manual or the software and/or firmware in the label printer may result in imprisonment of up to one year and fines of up to $10,000 (17U.S.C.506). Copyright violators may be subject to civil liability.

ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra logo, ZPL, ZPL II, Element Energy Equalizer Circuit, and E

All other brand names, product names, or trademarks belong to their respective holders. For additional trademark information, please see “Trademarks” on the product CD.

Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its

subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies.

Product Improvements Continuous improvement of products is a policy of Zebra Technologies. All specifications and

designs are subject to change without notice.

Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineerin g specifications and manuals are

correct; however, errors do occur. Zebra Te chnologies reser ves the right to correct any such errors and disclaims liability resulting therefrom.

Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation, production, or

delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

FCC Radiation Exposure Statement (for printers with RFID encoders) This equipment complies with

FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

This transmitter must not be co-located or operating in conjunction with any other antenn a or transmitter.

Part Number: 13383L-003 Rev. A

Declaration of Conformity

I have determined that the Zebra printers identified as the

iii

XiIIIPlus™ Series

110XiIIIPlus, R110Xi, 140XiIIIPlus,

170XiIIIPlus, R170Xi, 220XiIIIPlus

manufactured by:

Zebra Technologies Corporation

333 Corporate Woods Parkway

Vernon Hills, Illinois 60061-3109 U.S.A.

Have been shown to comply with the applicable technical standards of the FCC

For Home, Office, Commercial, and Industrial use

If no unauthorized change is made in the equipment,

and if the equipment is properly maintained and operated.

8/11/06 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-003 Rev. A

Compliance Information

FCC Compliance Statement

This device complies with Part 15 rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause

undesired operation.

The user is cautioned that any changes or modifications not expressly approved by Zebra Technologies could void the user’s authority to operate the equipment. To ensure compliance, this printer must be used with Shielded Communication Cables.

FCC Radiation Exposure Statement (for printers with RFID encoders)

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be instal led and operated with minimum distance 20cm between the radiator and your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Canadian DOC Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

13383L-003 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 8/11/06

Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Web Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

The Americas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Europe, Africa, Middle East, and India . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Asia Pacific. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Control Panel LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Control Panel Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Control Panel Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2 • Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Store the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Ship the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Recycle the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

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Contents

Select a Site for the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Select a Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Provide Proper Operating Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Provide a Data Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Provide a Power Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Select a Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Connector Locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Types of Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Data Cable Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Types of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Ribbon Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

When to Use Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Coated Side of Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

3 • Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Prepare the Media for Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Print Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Load Media in Tear-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Load Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Remove Used Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Adjust Media Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Upper Media Sensor—Inside Half of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Upper Media Sensor—Outside Half of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Lower Media Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Adjust Printhead Pressure and Toggle Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Toggle Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

4 • Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Enter Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Exit Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Change Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Default Password Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Print a Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Print a Network Configuration Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

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Contents

Control Panel Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

How to View or Modify Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Additional Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Standard Printer Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

5 • Print Modes and Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

RFID Capability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

XML-Enabled Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Print Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Select the Print Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Tear-Off Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Load Media in Peel-Off Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Load Media in Cutter Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Load Media in Rewind Mode (No Cutter) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Load Media in Rewind Mode with Cutter Option . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

vii

6 • Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Cleaning Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Clean the Exterior. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Clean the Media Compartment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Clean the Printhead and Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Clean the Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Ribbon and Label-Available Sensor Locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Transmissive (Media) Sensor Locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Clean the Snap Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Standard Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

RFID-Enabled and RFID-Ready Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Clean the Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Replace the Fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

7 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Troubleshooting Checklists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Calibration Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Communications Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Ribbon Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

RFID Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Miscellaneous Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

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Contents

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Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Power-On Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

PAUSE Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

FEED Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

FEED and PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Communications Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Sensor Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

8 • Data Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Parallel Data Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Parallel Cabling Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Parallel Port Interconnections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Serial Data Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Hardware Control Signal Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Pin Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

RS-232 Interface Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

USB 2.0 Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Applicator Interface Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Applicator Signals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Applicator Interface Connector Pin Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Jumper Configurations and Pinouts for +5 V I/O Operation . . . . . . . . . . . . . . . . . . . 176

Pinouts for +24-28 V I/O Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

9 • PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

PCMCIA PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

10 • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Print Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Zebra Programming Language (ZPL). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Agency Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

XiIIIPlus Non-RFID or RFID-Ready without RFID Reader Installed. . . . . . . . . . . . . 186

RXi or XiIIIPlus with RFID Reader Installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Environmental Conditions for Operation and Storage . . . . . . . . . . . . . . . . . . . . . . . 189

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Contents

Print Specifications by Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

110XiIIIPlus and R110Xi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

90XiIIIPlus, 96XiIIIPlus, and 140XiIIIPlus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

170XiIIIPlus, R170Xi, and 220XiIIIPlus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Media Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

110XiIIIPlus and R110Xi Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

140XiIIIPlus, 170XiIIIPlus, R170Xi, and 220XiIIIPlus Printers . . . . . . . . . . . . . . . . . 197

90XiIIIPlus and 96XiIIIPlus Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

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Contents

Notes • ___________________________________________________________________

__________________________________________________________________________

13383L-003 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 8/11/06

About This Document

This section provides you with contact information, documen t struc ture and organization, and additional reference documents.

Contents

Who Should Use This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

The Americas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Europe, Africa, Middle East, and India. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Asia Pacific . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

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About This Document

Who Should Use This Document

This User Guide is intended for use by any person who n eeds to perform routin e maintena nce, upgrade, or troubleshoot problems with the printer.

How This Document Is Organized

The User Guide is set up as follows:

Section Description

Introduction on page 7 This section provides a high-level overview of the

Printer Setup on page 15 This section provides the tasks that you must

Operations on page 31 This section provides the procedures for loading

printer and its components.

complete and the issues that you must consider before you load and configure your printer.

and calibrating the printer.

Configuration on page 57 This section describes the control panel parameters

that are used to configure the printer for operation.

Print Modes and Options on page 91 This section describes the print modes and other

options available for the printer.

Routine Maintenance on page 121 This section provides routine cleaning and

maintenance procedures.

Troubleshooting on page 135 This section provides information about errors that

you might need to troubleshoot. Assorted diagnostic tests are included.

Data Ports on page 163 This section describes the standard communication

ports available to connect the printer to your computer or network.

PC Cards on page 179 This section describes the optional cards that can

be used with the printer and gives instructions for installation.

Specifications on page 183 This section provides the features of and

specifications for this printer.

Glossary on page 201 The glossary provides a list of common terms.

13383L-003 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 8/11/06

Contacts

Web Site

The Americas

About This Document

Contacts

You can contact Zebra Technologies at the following:

http://www.zebra.com

Technical Support via the Internet is available 24 hours per day, 365 days per year. Go to

http://www.zebra.com/support.

Regional Headquarters Technical Support Customer Service Dept.

Zebra Technologies International, LLC 333 Corporate Woods Parkway Vernon Hills, Illinois 60061.3109 U.S.A T: +1 847 793 2600 Toll-f ree +1 800 423 0422 F: +1 847 913 8766

T: +1 847 913 2259 F: +1 847 913 2578

Hardware: hwtsamerica@zebra.com Software: swtsamerica@zebra.com

For printers, parts, media, and ribbon, please call your distributor, or contact us.

T: +1 866 230 9494 E: VHCustServ@zebra.com

Europe, Africa, Middle East, and India

Regional Headquarters Technical Support Internal Sales Dept.

Zebra Technologies Europe Limited Zebra House The Valley Centre, Gordon Road High Wycombe Buckinghamshire HP13 6EQ, UK

T: +44 (0)1494 472872 F: +44 (0) 1494 450103

T: +44 (0) 1494 768298 F: +44 (0) 1494 768210 Germany: Tsgermany@zebra.com France: Tsfrance@zebra.com Spain/Portugal: Tsspain@zebra.com All other areas: Tseurope@zebra.com

Asia Pacific

Regional Headquarters Technical Support Customer Service

Zebra Technologies Asia Pacific, LLC 16 New Industrial Road #05-03 Hudson TechnoCentre Singapore 536204

T: +65 6858 0722 F: +65 6885 0838

T: +65 6858 0722 F: +65 6885 0838 E: tsasiapacific@zebra.com

For printers, parts, media, and ribbon, please call your distributor, or contact us.

T: +44 (0) 1494 768316 F: +44 (0) 1494 768244 E: mseurope@zebra.com

For printers, parts, media, and ribbon, please call your distributor, or contact us.

T: +65 6858 0722 F: +65 6885 0837

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About This Document

Document Conventions

The following conventions are used throughout this document to convey certain information.

Alternate Color (online only) Cross-references contain hot links to other sections in this guide. If you are viewing this guide online in .p df format, you can click the cross-reference (blue text) to jump directly to its location.

LCD Display Examples Text from a printer’s Liquid Crystal Display (LCD) appears in

Bubbledot ICG font.

Command Line Examples Command line examples appear in Courier New font. For example, type

Files and Directories File names and directories appear in Courier New font. For example, the

Icons Used

ZTools to get to the Post-Install scripts in the bin directory.

Zebra<version number>.tar file and the /root directory.

Caution • Warns you of the potential for electrostatic discharge.

Caution • Warns you of a potential electric shock situation.

Caution • Warns you of a situation where excessive heat could cause a burn.

Caution • Advises you that failure to take or avoid a specific action could result in physical

harm to you.

Caution • (No icon) Advises you that failure to take or avoid a specific action could result in

physical harm to the hardware.

Important • Advises you of informatio n that is essential to complete a task.

Note • Indicates neutral or positive information that emphasizes or supplements important

points of the main text.

Example • Provides an example, often a scenario, to better clarify a section of text.

Tools • Tells you what tools you need to complete a given task.

13383L-003 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 8/11/06

About This Document

Document Conventions

Illustration Callouts Callouts are used when an illustration contains information that needs to be labeled and described. A table that contains the labels and descriptions follows the graphic. Figure 1 provides an example.

Figure 1 • Sample Figure with Callouts

SETUP/EXIT button

CALIBRATE button

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About This Document

Document Conventions

Notes • ___________________________________________________________________

__________________________________________________________________________

13383L-003 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 8/11/06

Introduction

This section provides a high-level overview of the printer and its components.

Contents

External View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Printer Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Control Panel LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Control Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Control Panel Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

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Introduction

External View

Figure 2 shows the outside of the printer.

Figure 2 • Exterior of Printer

Front

Rear

Control panel

Media door

Electronics cover

Power switch (O = Off, I = On)

AC power connector

13383L-003 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 8/11/06

Printer Components

Figure 3 shows the components inside the media compartment of your printer. Depending on

installed options, your printer may look slightly different.

Figure 3 • Printer Components

4 5

Introduction

Printer Components

3 2

Printhead-open lever

Peel-off/tear-off bar

Platen roller

Ribbon take-up spindle

Ribbon supply spindle

Media supply hanger

Media supply guide

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Introduction

Control Panel

All controls and indicators for the printer are located on the control panel (Figure 4).

•The control panel Liquid Crystal Display (LCD) shows the operating status and printer

parameters.

•The control panel buttons are used to cont rol the printer operations and to set parameters.

•The control panel lights (LEDs) show the printer’s operating status or indicate which

control panel buttons are active.

Figure 4 • Location of Control Panel Buttons and Lights

3 4

5 6 7

LCD

PLUS button

MINUS button

PREVIOUS button

NEXT/SAVE button

SETUP/EXIT button

FEED button

PAUSE button

CANCEL button

CALIBRATE button

Indicator lights

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Control Panel LCD

The control panel LCD functions differently in different printer modes.

•In Operating mode, the LCD displays the printer’s status, sometimes in conjunction wit h

a control panel light (see Contr ol Pan el Lights on page 13). When the printer is receiving data, the control panel shows the word spaces.

•In Pause mode, the printer stops printing temporarily.

•In Setup mode, you can use the control panel LCD to view or modify printer parameters

(see Control Panel Parameters on page 63).

•In Error mode, the LCD may display an alert or error message (see LCD Error Messages

on page 137).

Control Panel Buttons

Table 1 describes the function of each button.

Introduction

Control Panel

DATA and cycles through a series of dots and

Table 1 • Control Panel Buttons

Button Appearance Function

PAUSE

Stops and restarts the printing process or removes error messages and clears the LCD.

• If the printer is idle, it enters Pause mode immediately.

• If the printer is printing, the label is completed before the prin ter pauses.

FEED

Advances a blank label.

• If the printer is idle or paused, the label is fed immediately.

• If the printer is printing, the label is fed after printing finishes.

CANCEL

effects:

• Cancels the label format that is currently printing.

• If no label format is printing, the next one to be printed is canceled.

• If no label formats are waiting to be printed, T o clear the printer’s entire label format memory, press and hold

When the formats are cleared, the DATA light turns off.

CALIBRATE

Calibrates the printer for the following:

• Media length

• Media type (continuous or non-continuous)

• Print mode (direct thermal or thermal transfer)

• Sensor values For more information on calibration, see Calibrate the Printer on page 48.

SETUP/EXIT

Enters and exits Setup mode.

functions only in Pause mode. Pressing CANCEL once has these

CANCEL is ignored.

CANCEL.

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Introduction

Control Panel

Table 1 • Control Panel Buttons (Continued)

Button

Appearance

Function

When in Setup mode, scrolls the LCD to the previous parameter. Press and hold to scroll quickly.

NEXT/SAVE

• When in Setup mode, scrolls the LCD to the next parameter. Press and hold to scroll quickly.

• When exiting Setup mode, saves any changes you have made in the configuration and calibration sequence.

LEFT OVAL Changes the parameter values. Common uses are to decrease a value, to

answer “no,” to scroll through choices, or to change the cursor position while entering the password.

RIGHT OVAL

Changes the parameter values. Common uses are to increase a value, to answer “yes,” to scroll through choices, or to change values while entering the password.

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Control Panel Lights

Table 2 describes lights on the control panel that indicate different printer conditions.

Note • If two operating conditions oc cur simultan eously (for example, one tha t causes a light

to be on constantly and one that causes the same light to flash), the light flashes.

Table 2 • Control Panel Lights

Light Appearance Status Indication

POWER Off The printer is off or power is not applied.

On The printer is on.

Introduction

Control Panel

TAKE LABEL

Off Normal operation. Flashing (Peel mode only.) The label is available. Printing pauses

until the label is removed.

ERROR Off Normal operation—no printer errors.

Flashing A printer error exists. Check the LCD for more information.

CHECK RIBBON

Off Normal operation—ribbon (if used) is properly loaded. On Printing is paused, the LCD displays a warning message,

and the PAUSE light is on.

• If the printer is in Direct Thermal Mode: ribbon is loaded.

• If the printer is in Thermal Transfer Mode: no ribbon is loaded.

PAPER OUT Off Normal operation—media is properly loaded.

On No media is under the media sensor. Printing is paused, the

LCD shows an error message, and the PAUSE light is on.

PAUSE Off Normal operation.

On The printer stopped all printing operations. Causes include:

• PAUSE was pressed

• A label format included a pause command

• The online verifier detected an error

• A printer error was detected.

The LCD gives additional information.

DATA Off Normal operation. No data being received or processed.

On The printer is processing data or is printing. No data is being

received.

Flashing The printer is receiving data from or sending status

information to the host computer.

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Introduction

Control Panel

Notes • ___________________________________________________________________

__________________________________________________________________________

13383L-003 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 8/11/06

Printer Setup

This section provides the tasks that you must complete and the issues that you must consider before you load and configure your printer.

Contents

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Store the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Ship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Recycle the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Select a Site for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Select a Surface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Provide a Data Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Provide a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Select a Communication Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Connector Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Types of Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Data Cable Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Power Cord Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Types of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Ribbon Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Coated Side of Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

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Printer Setup

Before You Begin

Review this checklist, and resolve any issues before you set up or use your printer.

 Unpack and Inspect the Printer Have you unpacked the printer and inspected it for

 Select a Site Have you selected an appropriate location for the printer? If y ou have no t,

 Connect to a Data Source Have you determined how the printer will connect to a

 Attach a Power Cord Do you have the correct power cord for your printer? If you are

 Select Media Do you have the correct media for your application? If you are unsure,

 Select Ribbon Do you need to use ribbon, and is the appropriate ribbon available, if

damage? If you have not, see Unpack and Inspect the Printer on page 17.

see Select a Site for the Printer on page 18.

data source (usually a computer)? For more information, see Select a Communication

Interface on page 19.

unsure, see Power Cord Specifications on page 25. To attach the power cord and connect the printer to a power source, see Connect the Printer to a Power Source on page 24.

see Types of Media on page 26.

needed? If you are unsure, see Ribbon Overview on page 28.

13383L-003 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 8/11/06

Handling the Printer

This section describes how to handle your printer.

Unpack and Inspect the Printer

When you receive the printer, immediately unpack it and inspect for shipping damage.

• Save all packing materials.

• Check all exterior surfaces for damage.

• Raise the media door, and inspect the media compartment for damage to components.

If you discover shipping damage upon inspection:

• Immediately notify the shipping company and file a damage report.

• Keep all packaging material for shipping company inspection.

• Notify your authorized Zebra reseller.

Important • Zebra Technologies is not responsible for any damage incurred during the

shipment of the equipment and will not repair this damage under warranty.

Printer Setup

Handling the Printer

Store the Printer

If you are not placing the printer into immediate operation, repackage it using the original packing materials. You may store the printer under the conditions shown in Table 3.

Temperature Relative Humidity

–40°F to 140°F (–40° to 60°C) 5% to 85% non-condensing

Ship the Printer

If you must ship the printer:

• Remove any media or ribbon from the printer to avoid damaging the printer.

• Carefully pack the printer into the original container or a suitable alternate container to avoid damage during transit. A shipping container can be purchased from Zebra if the original packaging has been lost or destroyed.

Recycle the Printer

Table 3 • Storage Temperature and Humidity

This printer is recyclable. If you must dispose of the printer, do not do so in unsorted municipal waste. Please recycle accordin g to yo ur lo cal standards. For more information, see http://www.zebra.com/environment.

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Printer Setup

Select a Site for the Printer

Consider the following when selecting an appropriate location for your printer.

Select a Surface

Select a solid, level surface of sufficient size and strength to accommodate the printer and other equipment (such as a computer), if necessary. The choices include a table, countertop, desk, or cart. For the printer’s weight and dimensions, see General Specifications on page 188.

Provide Proper Operating Conditions

This printer is designed to function in a wide range of environmental and electrical conditions, including a warehouse or factory floor. For more information on the required conditions, see

General Specifications on page 188. Table 4 shows the temperature and relative humidity requirements for the printer when it is

operating.

Table 4 • Operating Temperature and Humidity

Mode Temperature Relative Humidity

Thermal Transfer 41° to 104°F (5° to 40°C) 20 to 85% non-condensing Direct Thermal 32° to 104°F (0° to 40°C) 20 to 85% non-condensing

Allow Proper Space

The printer should have enough space around it for you to be able to open the media door. To allow for proper ventilation and cooling, leave open space on all sides of the printer.

Caution • Do not place any padding or cushioning material behind or under the printer

because this restricts air flow and could cause the printer to overheat.

Provide a Data Source

If the printer will be located away from the data source (such as a computer), the selected site must provide the appropriate connections to that data source. For more information on the types of communication interfaces and their limitations, see Select a Communication Interfac e

on page 19.

Provide a Power Source

Place the printer within a short distance of a power outlet that is easily accessible.

13383L-003 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 8/11/06

Select a Communication Interface

The way that you connect your pri nter to a data source depend s on th e communic ation op tions installed in the printer. You may use any available connection to send commands and label formats from a host computer to the printer.

Caution • Ensure that the printer power is off (O) before connecting data communications

cables. Connecting a data communications cable while the power is on ( printer.

Note • You must supply all interface cables or wireless cards for your application. Refer to

Data Cable Requirements on page 23 for specific cable requirements.

Connector Locations

Refer to Figure 5. The printer comes standard with an Electronics Industries Association (EIA) RS-232 serial interface (DB-9 connector), an IEEE 1284 bidirectional parallel interface, and a USB 2.0-compatible interface. You may use either of these interface methods to send commands and label formats from a computer to the printer.

Printer Setup

Select a Communication Interface

I) may damage the

Figure 5 • Cable Connections

1 2

Parallel interface connector

USB 2.0 connector

DB-9 serial interface connector

8/11/06 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-003 Rev. A

Printer Setup

Select a Communication Interface

Types of Connections

The method of connecting the printer to a data source depends on the communication options installed in the printer and the host computer. This section provides basic information about common interfaces.

When communicating via the serial data port (RS-232), the baud rate, number of data and stop bits, the parity, and the XON/XOFF or DTR control should be set to match those of the host computer. See Table 9, Printer Parameters on page 64 to configure these parameters. When communicating via the parallel port, the previously mentioned parameters do not apply.

RS-232 Serial A serial communication method consisting of data and control signals; available as a standard feature on most personal computers and other hosts.

• Advantages: Cables and connectors are readily available from computer equipment stores and suppliers; easy to connect; two-way communication between the computer and the printer; relatively long cable length.

• Disadvantages: Slower than the parallel connection; limited to 50 feet (15.24 m) of c able; may need to change printer parameters to match host computer; need to use a null-modem adaptor to connect to the printer if using a standard modem cable.

Figure 6 • Connecting the Printer through the Serial Data Port

9-Pin Female Connector

and Standard Modem Cable

Printer Computer Printer Computer

Null-modem adaptor (if using a standard modem cable)

9-pin male connector, connected to printer or null-modem adaptor

9-pin female connector, connected to computer

25-pin female connector, connected to computer

Maximum cable length = 50 ft. (15 m)

25-Pin Female Connector

and Null Modem Cable

13383L-003 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 8/11/06

+ 194 hidden pages

Zebra R110Xi, R170Xi User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Declaration of Conformity

Compliance Information

Contents

About This Document

Who Should Use This Document

How This Document Is Organized

Contacts

Web Site

The Americas

Europe, Africa, Middle East, and India

Asia Pacific

Document Conventions

Introduction

External View

Printer Components

Control Panel

Control Panel LCD

Control Panel Buttons

Control Panel Lights

Printer Setup

Before You Begin

Handling the Printer

Unpack and Inspect the Printer

Store the Printer

Ship the Printer

Recycle the Printer

Select a Site for the Printer

Select a Surface

Provide Proper Operating Conditions

Allow Proper Space

Provide a Data Source

Provide a Power Source

Select a Communication Interface

Connector Locations

Types of Connections