Introduction
Battery Install &
Charging
Introduction
Thank you for choosing the Zebra QLn™ Series Mobile Printers. These rugged printers will
become a productive and efficient addition to
your workplace thanks to their innovative design. Because
it is made by Zebra Technologies you can be assured of
world-class support for all of your bar code printers, software, and supplies.
This document provides an easy reference for operating
and maintaining the QLn Series Mobile Printer.
Complete and current documentation for this printer
is provided by the QLn Series User Guide available on the
Internet at: www.zebra.com/manuals.
QLn Series Overview (QLn320 Shown)
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Media Loading
Connect Printer/
Printer Controls
Cleaning and
Troubleshooting
Accessories and
Contact Info
QLn320
QLn320 QLn220
Media width:
1.0 in. to 3.125 in.
(25,4 mm to 79,4 mm)
Printer Dimensions
H: 6.85 in. (173,659 mm)*
W: 4.65 in.(117,856 mm)
D: 3.15 in (76,9 mm)
* with belt clip
Media width:
.63 in. to 2.18 in.
(16 mm to 55,37 mm)
Printer Dimension
H: 6.73 in. (170,9 mm)*
W: 3.60 in. (91,4 mm)
D: 2.75 in. (69,9 mm)
* with belt clip
QLn220
Always refer to the Important Safety Information data
sheet shipped with each printer and the Technical Bulletin
shipped with each battery pack. These documents detail
procedures to ensure maximum reliability and safety while
using this printer.
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1. Platen Roller
2. Bar Sensor
3. Media Support Disks
4. Tear Bar
5. Label Present Sensor
6. Peeler Lever
7. Peeler Bail
8. Latch Release Lever
9. Keypad
10. Strap Post
11. LCD Screen
12. Printhead
13. Media Cover
14. Gap Sensor
15. Power Button
16. Feed Button
17. LED Charge Indicator
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1615
P1031679-002 Rev. A
© ZIH Corp 2011
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Introduction
Battery Install &
Charging
Printer Controls
Power Button
Press to turn unit on. There will be a 10
second boot up time.
Press again to turn unit o
LED Charge Indicator
Solid Yellow: Charging
Solid Green: Fully charged
O: No DC Power Applied
O: With DC Power Applied: Charge Fault
Feed Button
Press to advance a blank label or a software determined length of journal media.
Media Loading
Connect Printer/
Printer Controls
Cleaning and
Troubleshooting
Printer Status Bar
Indicates the status of several
printer functions.**
Main Menu Screen
Displays graphical options in-
cluding Communication, Display,
Media, Battery, and Help.
Status Screen
Default screen the
printer will display
when the user is not
navigating the main
menu screen.
Navigation Bar
Displays user-selectable
options.
Soft Keys
Press to select a
function on the
Navigation Bar.
Accessories and
Contact Info
Four Way Navigation
Buttons
Scroll through menu
choices on Status Screen
Press “OK” to enter.
** Not every icon will be displayed on the Status Bar at one
time, only those applicable to the
printer’s conguration.
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Cleaning the Printers
Caution • To avoid possible personal injury or damage to the printer never insert sharp or
pointed objects into the printer mechanism.
Introduction
Battery Install &
Charging
Media Loading
Printhead
Elements
Label Present
Sensor
Peeler Bar
Platen Surface
Avoid using alcohol on
linerless platen surface
Bar Sensor
Gap Sensor
Tear Bar
Scraper
Bearing Points
Linerless Platens only
Media Support Disks
Linerless units only
Linerless View
Connect Printer/
Printer Controls
Cleaning and
Troubleshooting
Accessories and
Contact Info
Area Cleaning Method Interval
Printhead Use the supplied cleaning pen to clean the print
elements from end to end (the print elements are
located in the thin gray line on the printhead).
Platen Surface
Linerless Platen
Surface
Peeler bar
Scraper (Linerless
units only)
Tear bar Clean thoroughly with the cleaning pen.
Exterior Wipe with water-dampened cloth
Interior
Interior of units
with Linerless
Platens
Rotate the platen roller and clean it thoroughly
with the cleaning pen.
Units with linerless platens: Rotate platen & clean
bearing points only. Avoid use of alcohol on the
surface of linerless platens!
Clean thoroughly with the cleaning pen. As needed
Clean thoroughly with the cleaning pen.
Brush/air blow. Ensure the Bar Sensor, Gap
Sensor and Label Present Sensor windows are
free of dust.
Clean inside surfaces of Media Supports & Media
Support Disks with the supplied cleaning pen or 70%
isopropyl alcohol on a cotton swab.
After every ve rolls of media (or more often,
if needed) Linerless media requires more
frequent cleaning
After every ve rolls of media (or more
often, if needed)
As needed
After every ve rolls of media (or more
often, if needed)
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Troubleshooting
LCD Control Panel
The top of the display shows icons indicating the status of various printer functions. Check
the indicator status and refer to the referenced Troubleshooting table below.
Introduction
Battery Install &
Charging
Media Loading
Icon Status Indication
On
Not Present
Blinking
Antenna Blinking
Antenna Blinking 1 Parenthesis Solid
Antenna and 2 Parentheses Solid
Antenna and 2 Parentheses Blinking
Not Present
4 Bars >80% Charged
3 Bars 60%-80% Charged
2 Bars 40%-60% Charged
1 Bar 20%-40% Charged
0 Bars Low Battery
4 Bars Blinking w/ Lightning Bolt Charging at >80% Capacity
3 Bars Blinking w/ Lightning Bolt Charging at 60-80% Capacity
Associated/Attempting WLAN Authentication
Bluetooth Link established
Bluetooth Link inactive
Connecting and Transmitting Labels
Looking for AP
Associated and Authenticated
Receiving Data
No Radio Present
Connect Printer/
Printer Controls
Cleaning and
Troubleshooting
2 Bars Blinking w/ Lightning Bolt Charging at 40-60% Capacity
1 Bar Blinking w/ Lightning Bolt Charging at 20-40% Capacity
0 Bars w/ Lightning Bolt Charging at <20% Capacity
Blinking Media Cover Open
Blinking Retrieving printer data
Solid Connected & Not Receiving Label Data
Not Present No Ethernet Connection
Blinking Data processing in progress
Steady No data being processed
Blinking Out of Media
Steady Media present
Blinking
Not Present No error exists
4 Bars 802.11 signal strength > 75%
3 Bars 802.11 signal strength </= 75%
2 Bars 802.11 signal strength </= 50% but >25%
Error exists (excluding Media Out and Head Latch
Open)
Accessories and
Contact Info
1 Bar 802.11 signal strength </= 25%
0 Bars No signal strength
10
Introduction
Battery Install &
Charging
Accessories
Adjustable Shoulder Strap
Pull
Strap
here to
shorten
Hand Strap
Pull Strap
here to
lengthen
Hold Buckle
Insert loop
into cut-outs
on printer.
Secure loop
over button to
fasten.
Media Loading
Connect Printer/
Printer Controls
Cleaning and
Troubleshooting
Belt Clip (standard on most printers)
To use: Hook the clip over your belt, and ensure that the clip is
securely attached to the belt. The belt clip will pivot in all directions to allow you to move freely while wearing the printer.
Soft Case
Both the QLn220 and 320 have soft case options that
also allow you to carry the printer from your belt.
Belt
Clip printer to
belt
Accessories and
Contact Info
Printer can pivot
freely
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Introduction
Battery Install &
Charging
Product Support
For product support, and the latest versions of all customer documentation, contact
Zebra Technologies at: www.zebra.com
Refer to Appendix D in the QLn320 User Guide for more detailed contact information
In the AmerIcAs contAct:
Zebra Technologies Corporation
475 Half Day Road, Suite 500
Lincolnshire, IL 60069
Phone: +1.847.634.6700 or +1.866.230.9494
Fax: +1.847.913.8766
Media Loading
Connect Printer/
Printer Controls
In europe, AfrIcA, the mIddle eAst, And IndIA contAct:
Zebra Technologies Europe Limited
Dukes Meadow, Millboard Road
Bourne End
Buckinghamshire, SL8 5XF, UK
Phone: +44.1628.556000
Fax: +44.1628.556001
In the AsIA pAcIfIc regIon contAct:
Zebra Technologies Asia Pacic Pte. Ltd.
120 Robinson Road
#06-01 Parakou Building
Singapore 068913
Phone: +65-6858 0722
Fax: +65-6885 0838
Go to www.zebra.com/contact for complete contact information.
Cleaning and
Troubleshooting
Accessories and
Contact Info
Zebra Technologies Corporation
475 Half Day Road, Suite 500
Lincolnshire, IL 60069
Phone: +1.847.634.6700 or +1.800.423.0442
Fax: +1.847.913.8766
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