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Zebra QL420 Plus Uman-QLP-004.indd

Download
UMAN-QLP-004 Rev. B May 2013
Table of Contents
Proprietary Statements ............................................................................................4
Document Conventions ...........................................................................................6
Introduction to the QL Plus™ Series .....................................................................7
Unpacking and Inspection ............................................................... 7
Reporting Damage ........................................................................... 7
QL 220 Plus Overview ..............................................................................................8
QL 320 Plus Overview ..............................................................................................9
QL 420 Plus Overview ........................................................................................... 10
Getting Ready to Print ............................................................................................11
Battery ............................................................................................. 11
Installing the Battery ...................................................................................11
QL 220 Plus ..................................................................................................11
QL 420 Plus ..................................................................................................11
QL 320 Plus ..................................................................................................11
Charging the Battery with the LI72 Charger ...............................................12
Battery Safety ..............................................................................................18
Charger Safety .............................................................................................18
Loading the Media .......................................................................... 19
QL 420 Plus and QL 220 Plus Printers ........................................................19
QL 320 Plus Printers ....................................................................................20
All models ....................................................................................................21
QL 420 Plus Printers Only ...........................................................................22
Operator Controls .......................................................................... 24
Keypad Control Panel ..................................................................................24
LCD Control Panel .......................................................................................26
Programmable LCD Settings ......................................................................27
Verify the Printer Is Working .........................................................29
Printing a Configuration Label ....................................................................29
Connecting the Printer ................................................................... 29
Cable Communication .................................................................................30
IR Communications .....................................................................................33
Wireless Communications with Bluetooth™ ..............................................34
Bluetooth Networking Overview ................................................................34
WLAN Overview .............................................................................35
Setting Up the Software ................................................................35
Radio Regulatory Information ............................................................................ 37
Zebra Bluetooth Radio QL+ZBR3 ...............................................................37
WLAN Module Using 802.11b CF Radio (North America) .........................38
WLAN Module Using 802.11b CF Radio (Asia & EU Countries) ................39
Zebra 802.11b WLAN Radio Module ..........................................................41
Compact Flash (802.11b) and Bluetooth Co-located Radio Modules .......43
Using the Accessories.............................................................................................44
Belt Clip ........................................................................................................44
Kickstand .....................................................................................................45
Desk Stand...................................................................................................46
Carrying Strap .............................................................................................48
Preventive Maintenance ....................................................................................... 49
Extending Battery Life ...................................................................49
General Cleaning Instructions ....................................................... 50
QL 220 Plus Cleaning ...............................................................................51
2
QL 320 Plus Cleaning ...............................................................................53
QL 420 Plus Cleaning ...............................................................................55
Troubleshooting ......................................................................................................57
Keypad Control Panel..................................................................... 57
LCD Control Panel Indicators ........................................................58
Troubleshooting Topics .................................................................59
Troubleshooting Tests ................................................................... 61
Printing a Configuration Label ....................................................................61
Communications Diagnostics .....................................................................61
Contacting Technical Support .....................................................................62
Specications ............................................................................................................ 66
Printing Specifications ...............................................................................66
Memory and Communications Specifications ...........................................66
Label Specifications ....................................................................................67
Font and Bar Code Specifications ..............................................................68
Communications Ports ................................................................................69
Physical, Environmental and Electrical Specifications ..............................70
QL Plus Series Accessories .......................................................................74
Appendix A ................................................................................................................75
Interface Cables ...........................................................................................75
RS232 Cables ...............................................................................................75
USB Cable ....................................................................................................75
More Interface Cables .................................................................................76
Appendix B................................................................................................................. 77
Media Supplies ............................................................................................77
Appendix C ................................................................................................................77
Maintenance Supplies .................................................................................77
Appendix D ................................................................................................................ 78
Product Support ..........................................................................................78
Appendix E .................................................................................................................80
Battery Disposal ..........................................................................................80
Product Disposal .........................................................................................80
Appendix F ................................................................................................................. 81
Using zebra.com..........................................................................................81
Index ............................................................................................................................. 83
Patent Numbers ....................................................................................................... 85
3
Proprietary Statements
This manual contains proprietary information of Zebra Technologies Corporation. It is intended solely for the information and use of parties operating and maintaining the equip­ment described herein. Such proprietary information may not be used, reproduced, or dis­closed to any other par ties for any other purpose without the expressed written permission of Zebra Technologies Corporation.
Product Improvements
Since continuous product improvement is a policy of Zebra Technologies Corporation, all specifications and signs are subject to change without notice.
Agency Approvals and Regulatory Information
• Design certified by TUV • FCC par t 15
• Canadian STD RSS-210 • EN55024: European Immunity Standard
• EN60950 -1: Safety Standard • NOM/NYCE (Mexico)
• C-Tick (Australia) • EN55022:Class B European Electromagnetic Radiation St andard
Liability Disclaimer
Inasmuch as every effor t has been made to supply accurate information in this manual, Zebra Technologies Corporation is not liable for any erroneous information or omissions. Zebra Technologies Corporation reserves the right to correc t any such error s and disclaims
liability resulting therefrom.
No Liability for Consequential Damage
In no event shall Zebra Technologies Corporation or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and sof tware) be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or the results of use of or inability to use such product, even if Zebra Technologies Corporation has been advised of the possibility of such damages. Because some states do not allow the exclusion of liability for consequential or incidental damages, the above limitation may not apply to you.
Copyrights
The copyrights in this manual and the label print engine described therein are owned by Zebra Technologies Corporation. Unauthorized reproduction of this manual or the soft ware in the label print engine may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability. This product may contain ZPL®, ZPL II®, and ZebraLinktm programs; Element Energy Equal­izer® Circuit; E3®; and AGFA fonts. Soft ware © ZIH Corp. All rights reserved worldwide. ZebraLink and all product names and number s are trademarks, and Zebra, the Zebra logo, ZPL, ZPL II, Element Energy Equalizer Circuit, and E3 Circuit are registered trademarks of ZIH Corp. All rights reser ved worldwide.
®
Monot ype the United States Patent and Trademark Of fice and may be registered in certain jurisdic­tions. Andy Kai Inc. and may be registered in some jurisdictions. HY Gothic Hangul Angsana Andale trademarks of The Monotype Corporation registered in the United States Patent and Trade­mark Office and may be registered in certain jurisdictions. Century Gothic™, Bookman Old Style Monot ype Corporation and may be regis tered in certain jurisdictions. HGPGothicB is a trademark of the Ricoh company, Ltd. and may be registered in some ju­risdictions. Univers certain jurisdictions, exclusively licensed through Linotype Library GmbH, a wholly owned
, Intellifont® and UFST® are trademarks of Monotype Imaging, Inc. registered in
TM
, CG PalacioTM, CG Century SchoolbookTM, CG TriumvirateTM, CG TimesTM, Monot ype
TM
, Monot ype MinchoTM and Monotype SungTM are trademarks of Monotype Imaging,
TM
TM
is a trademark of Unity Progress Company (UPC) Limited.
®
, Arial®, Book Antiqua®, Corsiva®, Gill Sans®, Sorts® and Times New Roman® are
TM
is a trademark of Heidelberger Druckmaschinen AG, which may be registered in
is a trademark of Hanyang Systems, Inc.
TM
and Century SchoolbookTM are trademarks of The
4
subsidiary of Heidelberger Druckmaschinen AG.
®
Futura
is a trademark of Bauer Types SA registered in the United States Patent and Trade­mark Office and may be registered in some jurisdictions. TrueType
®
is a trademark of Apple Computer, Inc. registered in the United St ates Patent and Trademark Office and may be registered in certain jurisdictions. All other product names are the propert y of their respective owners.
All other brand names, product names, or trademarks belong to their respective holders.
©
2013 ZIH Corp.
5
Document Conventions
The following conventions are used throughout this docu-
ment to convey certain information:
Cautions, Important, and Note
Caution • Warns you of the potential for electrostatic discharge.
Caution • Warns you of a potential electric shock situation.
Caution • Warns you of a situation where excessive heat could cause
a burn
Caution • Advises you that failure to take or avoid a specic action
could result in physical harm to you.
Caution • Advises you that failure to take or avoid a specic action
could result in physical harm to the hardware.
Important • Advises you of information that is essential to complete a
task.
Note • Indicates neutral or positive information that emphasizes or
supplements important points of the main text.
6
Introduction to the QL Plus™ Series
Thank you for choosing one of our Zebra® QL Plus series Mobile Printers. These rugged printers are sure to become productive and efficient additions to your workplace thanks to their innovative design. Because they are made by Zebra Technologies, you’re assured of world-class support for all of your bar code printers, software, and supplies.
• This user’s guide gives you the information you will need to operate QL Plus series printers.
• QL Plus printers use the CPCL programming language. To create and print labels using the CPCL language, re­fer to the Mobile Printer Programming Guide (available at
www.zebra.com/manuals
ation program (available at which are both available on the Zebra
) and our Label Vista™ label cre-
www.zebra.com/software
Web site.
).
• QL Plus™ series printers also have EPL and ZPL II pro­gramming language emulation as a standard feature.
Manuals for the ZPL II or EPL2 label design programming
languages are also available on our Web site .
Unpacking and Inspection
Inspect the printer for possible shipping damage:
• Check all exterior surfaces for damage.
• Open the media cover (refer to “Loading the Media” in the Getting Ready to Print section) and inspect the media compartment for damage.
In case shipping is required, save the carton and all packing
material.
Reporting Damage
If you discover shipping damage:
• Immediately notify and file a damage report with the ship­ping company. Zebra Technologies Corporation is not re­sponsible for any damage incurred during shipment of the printer and will not cover the repair of this damage under its warranty policy.
• Keep the carton and all packing material for inspection.
• Notify your authorized Zebra re-seller.
7
QL 220 Plus Overview
Figure 1: QL 220 Plus
12
1
2
11
10
9
8
1 Platen Roller
2. Bar Sensor
3. Media Support
4. Latch
5. Latch Release Button
6. “D” Ring
7. Control Panel
8. QuickLink™ Module
9. Print Head
10. “E-Z Peel” Label Peeler
11. Media Support Disks
12. Media Cover
13. Belt Clip
14. Bat tery
15. Bat tery Charging Receptacle
16. RS-232 Communications Port
17. USB Port
3
4
5
6
7
13
14 15 16
17
8
QL 320 Plus Overview
Figure 1B: QL 320 Plus
1
12
17
16
11
10
9
8
1 Platen Roller
2. Bar Sensor
3. Media Suppor t Disks
4. Media Suppor t
5. “EZ-Peel” Peeler
6. Latch
7. Latch Release Lever
8. Control Panel
9. “D” Rings
10. QuickLink™ Module
11. Print Head
12. Media Cover
13. Belt Clip
14. Bat tery
15. Bat tery Charging Receptacle
16. USB Port
17. RS-232 Communications Port
15
2
3
4
5
6
7
13
14
9
QL 420 Plus Overview
Figure 1C: QL 420 Plus
3
14
1
2
3
13
12
11
9
10
1 Platen Roller
2. Bar Sensor
3. Media Rollers
4. Rear Media Slot
5. Media Support
6. “EZ-Peel” Peeler
7. Latch
8. Latch Release Button
9. “D” Rings
10. Control Panel
11. QuickLink™ Module
12. Print Head
13. Media Support Disks
14. Media Cover
15. RS-232 Communications Port
16. USB Port
17. Belt Clip
18. Bat tery
19. Bat tery Charging Receptacle
4
5
6
7
8
9
15 16
17
18
19
10
Getting Ready to Print
Battery
Installing the Battery
Important • Batteries are shipped partially charged. Remove
protective shrink-wrap and labels from new battery packs prior to use.
1. Rotate the belt clip to allow access to the battery com­partment.
2. Insert the battery into the printer as shown in Figure 2.
3. Rock the battery into the printer as shown until it locks in place.
When the battery is first installed, the control panel indica­tors may briefly turn on and then go off which indicates the battery is not fully charged (see “Charging the Battery” below and “Operator Controls”).
You must charge the batteries fully before using them for the first time. To ensure maximum battery capacity, new bat­teries should go through two or three complete charge/dis­charge cycles when first put into service.
Figure 2: Installing the Battery
Belt Clip
QL 220 Plus
Charger Jack
Battery
Belt Clip
Charger Jack
Battery
QL 320 Plus
Belt Clip
QL 420 Plus
11
Charging the Battery with the LI72 Charger
Figure 3: LI72 Single Charger
Battery Pack
Charger Jack
Figure 4: LI72 Single Charger Types
LI72 Charger
LI72 3-Wire Charge r
p/n AT17696 -x
Yellow Green
LI72 3-Wire Charge r
(Enhan ced)
p/n AT18737-x
12
The LI72 is a wall mounted fast charger with universal 110 to 230, 50-60 Hz. VAC input. Multiple A.C. plug configurations comply with most international standards. This charger is in­tended for use with Lithium Ion (Li-ion) batteries. QL series printers only utilize Li-ion batteries.
Two three-wire versions of the LI72 are offered as illustrated in Figure 4. The enhanced 3-Wire version (AT18737-x) offers improved charging features and will replace the LI72 3-Wire charger (AT17696-x).
Both of the LI72 models will charge a battery pack as fast as its charge level will allow, and then switch over to a mainte­nance charge to keep the charge at its maximum.
13
Charging Battery Packs with the LI72 Three-Wire Version (AT17696-x)
Plug the LI72 into the appropriate A.C. wall receptacle, and
then insert the charge cable into the battery pack charger jack.
The yellow/green charge indicator LED will indicate the sta-
tus of the charger as per the following table.
Do not charge batteries with the three-wire LI72 model while printing.
Attempting to print while charging can result in improperly charged batteries.
Indicator
Steady yellow indicator Standby AC power on; no battery
Slow (1 Hz) flashing yellow indicator
Fast (4 Hz) flashing green indicator
Slow (1 Hz) flashing green indicator
Fast (4 Hz) flashing yellow indicator
Steady green indicator Ready
Slow (1 Hz) flashing alternate yellow and green indicator
Charger
Function
Pre-Charge
Rapid Charge
Maintain
Error
Wait
Charger Status
being charged
Charger is applying trickle charge current (5% of maximum) to bring a cold battery temperature up to 0°C before starting a full charge cycle
Charger is applying the maximum charge rate to the battery
Charger is in trickle charge mode(10% of nominal charge value).
The battery may have an internal short, or its charge monitoring circuitry may be malfunctioning. The battery pack should not be used any further.
No charge is being applied to the battery
Battery temperature is too hot. Charging will not begin until battery temperature reaches 45°C.
Charging will cease three (3) hours after the charger has entered the
“Maintain” mode.
14
Charging Battery Packs with the LI72 Three-Wire Version (AT18737-x)
Plug the LI72 into the appropriate AC wall receptacle, then insert the charge cable into the battery pack charger jack.
The amber/green charge indicator LED will indicate the sta­tus of the charger as per the following table.
LED
Status
Green Solid
Amber Solid
Amber
Blinking
Operating Temperature
Storage Temperature
Input Voltage
Input Current
Output
Charger Status
Fully Charged
Charging
• Battery Contact Problem
1. Short Circuit of Output Terminals
2. Detection of Short Battery’s Circuit
3. No Contact + Terminal
• Over Voltage Protection
• Over Current Protection
• Temperature Waiting Time
0 to 40o C @ 30 to 85% Relative Humidit y
-30 to 60o C @ 10 to 90% Relative Humidity
AC100-240V 47-63Hz
0.18A MAX
DC 8.4V 800mA
15
Model UCLI72-4 Quad Charger
Fault
Fast Charge
Fault
Fast Charge
Fault
Fast Charge
Ready
Power
Full Charge
Ready
Full Charge
Ready
Full Charge
Full Charge
Fault
Fast Charge
Ready
Figure 5: Quad Charger
1. Slide Battery Pack into Charger bay
2. Rock Battery Pack into place
Amber Indicator
Charger Bay Green Indicator
Power Supply
Power Indicator
The UCLI72-4 Quad Charger is designed to charge up to four QL series battery packs simultaneously. Batteries must be re­moved from the printer to be charged in the Quad Charger.
1. Ensure that the charger has been installed properly per the Quad Charger instruction manual. Ensure that the power indicator on the front panel is on.
2. Remove any protective shrink-wrap and labels from all battery packs prior to use. Plug a battery pack into any one of the four charging bays as shown in Figure 5, noting the orientation of the battery pack. Slide the battery pack into the charging bay until it stops and then rock the battery pack back until it snaps into place. The amber indicator di-
16
continued
rectly under the battery being charged will turn on if the battery is properly inserted.
The indicators under the battery will allow you to monitor
the charging process per the table below:
Amber Green Battery Status
On Off Charging
On Flashing
Off On
Flashing Off Fault
80% charged (O.K. to use)
Completely Charged
Important • A fault condition is caused by a problem with the battery.
The charger may indicate a fault because the battery is too hot or cold to charge reliably. Try to charge the battery again when it returns to the room’s ambient temperature. If the amber indicator starts ashing on the second attempt, the battery should be discarded. Always dispose of batteries in a proper manner as described in Appendix E.
Quad Charger Cycle Times :
Battery
Status
Battery 80%
Charged
Battery Fully
Charged
QL 220Plus &
QL 320 Plus
1.25 Hrs. 2.5 Hrs.
2.5 Hrs. 5 Hrs.
QL 420
Plus
Note • These times are for completely discharged batteries.
Battery packs which are only partially discharged will take less time to reach their charged state. Batteries which have reached 80% of their charge capacity may be used, however, it is recommended that you allow the batteries to reach a full charge to maintain maximum battery life.
The UCLI72-4 Quad Charger has a safety feature which stops charging
a battery after six hours regardless of its charge state.
17
Battery Safety
Caution • Avoid accidental short circuiting of any battery. Allowing
battery terminals to contact conductive material will create a short circuit which could cause burns and other injuries or could start a re.
Important • Always refer to the Important Safety Information data
sheet shipped with each printer and the Technical Bulletin shipped with each battery pack. These documents detail procedures to ensure maximum reliability and safety while using this printer.
Important • Always dispose of used batteries properly. Refer to
Appendix E for more battery recycling information.
Caution • Use of any charger not approved specically by Zebra for
use with its batteries could cause damage to the battery pack or the printer and will void the warranty.
Charger Safety
Do not place any charger in locations where liquids or metallic
objects may be dropped into the charging bays.
Use care when installing either the LI72 Single Chargers or the
UCLI72-4 Quad Charger so that you do not block the ventilating slots on the top and bottom covers.
Ensure that the charger is plugged into a power source which will not
accidently be turned o if you will be charging batteries overnight.
18
Loading the Media
You can operate QL Plus printers in one of two different modes: Tear-Off or Peel-Off. Tear-Off mode allows you to tear off each label (or a strip of labels) after it is printed. In Peel-Off mode, the backing material is peeled away from the label as it is printed. After you remove this label, the next one is printed.
QL 420 Plus and QL 220 Plus Printers
1. Open the printer: Refer to Figure 6 (QL 420 shown).
• Press the latch release button on the side of the printer as shown at “1” below. The latch assembly will flip open automatically
• On the QL 420 Plus only, pull up the latch assembly com­pletely as shown at “2” to unlatch the Media Cover.
• Rotate the Media Cover back as shown at “3”, exposing the media compartment and the adjustable media sup­ports.
Figure 6: Opening the QL 420 Plus & QL 220 Plus
Media Supports
Media Compartment
19
QL 320 Plus Printers
1A. Open the printer: Refer to Figure 6a.
• Rotate the latch release levers on each side of the printer as shown at “1” below. The latch assembly will flip open automatically as shown at “2”.
• Rotate the Media Cover back as shown at “3”, exposing the media compartment and the adjustable media sup­ports.
Figure 6a: Opening the QL 320 Plus
Media Compartment
Media Supports
continued
20
All models
2. Load the media: Loading media from an internal supply. Refer to Figure 7.
• Grasp the media supports where shown and pull them apart. Insert the roll of media between them, and let the media supports close. Ensure that the media pulls off the core in the direction shown in Figure 6. The supports will adjust themselves to the width of the media, and the me­dia should be able to spin freely on the supports.
Figure 7: Loading Media (All Models)
Media Roll
Note direction media pulls o the roll.
Grasp Media Supports where shown and pull apart.
21
QL 420 Plus Printers Only
2A. Load the media from an external supply:
The QL 420 Plus has a loading slot in the rear of the media compartment which allows you to use standard 4” (101.6 mm) wide fan-fold media from an external supply. Refer to Figure
8. The external supply must be designed such that it does not exert excessive drag as media is fed through the printer, which could result in distorted printing.
Zebra can provide a vehicle mount (p/n DC16620-1) designed specifically for the QL 420 Plus which incorporates an external media supply bin.
• Pull the media supports apart, insert a Media Spacer (Zebra part number BA16625-1) between them, and let the media supports close. Insert the media from the exter-
Figure 8: Loading Media from an External Supply (QL 420 Plus only)
22
Media Spacer p/n BA16625-1
Feed media through rear feed slot
Surface of media to be printed must face the printhead
continued
nal supply through the rear feed slot, between the media guides and up through the media compartment as shown. Make sure the side of the media you will be printing on faces the print head.
3. Close the Media Cover: Refer to Figure 9.
• If you plan to use the printer in the tear-off mode, close the media cover as shown at “2”, then rotate the latch as­sembly as shown until it locks into place, as shown at “4”.
• If you plan to use the printer in the peel-off mode, peel a few labels off of the media and pull it out of the printer as shown at “1”. Close the media cover as shown at “2”. Rotate the “EZ-Peel” peeler bar until it locks into place on the latch, as shown at “3”, then rotate the Latch as shown until it locks into place, as shown at “4”.
• Turn on the printer or press the Feed button if the printer is already on.
The printer will advance the media to the next label, if
printing labels. If you are printing on journal media, the printer will advance a short strip of media.
Figure 9: Closing the Media Cover
Pull Media out of
Printer
Media Cover
“EZ-Peel” Peeler
Bar
Flip down if using media in
the peel-o mode.
Latch
Assembly
23
Operator Controls
QL Plus printers are available with one of two possible con­trol panels. The keypad control panel is detailed below and in Figure 10. The optional LCD control panel (Figure 11) allows easy display and selection of many printer functions as de­tailed on following pages.
Keypad Control Panel
The keypad control panel has three control buttons and two multipurpose indicators.
• The Power Button turns the printer on and off.
• The Feed Button advances a length of media which is determined by the type of media being used. Label me­dia will be advanced to the next gap or bar sense mark­er. Journal (plain) media will be advanced a length deter­mined by the printer’s software.
• The Function (FTN) Button is controlled by a printer’s specific application to support such functions as:
Print a battery level report. Print the Local Area Network (LAN) status Print a Short Range Radio Frequency (SRRF) status Print a media supply report
The Green LED on the left side of the control panel indicates
the status of several printer features:
• A slowly blinking sequence indicates the printer’s battery needs charging.
• Printers with a wireless QuickLink module installed: a quickly blinking sequence indicates the printer has not es­tablished a link to either a Local Area Network or a com­patible wireless equipped terminal.
• Printers with a wireless QuickLink module installed: A steadily lit indicator shows that the printer has estab­lished a wireless link, either to the LAN or to a compatible terminal.
• A steadily lit green indicator on a printer with no wireless option installed is a power-on indicator.
The Yellow LED on the right side of the control panel has
two indication conditions.
• A rapidly blinking yellow LED and a chime indicate that no application has been loaded into the printer.
continued
24
• Printers with a wireless QuickLink module installed: a rap­idly blinking LED indicates normal data transmission.
• A steadily lit yellow LED indicates an error condition. This can be caused by one of the following:
1. The media cover is not completely closed and latched.
2. The printer is out of media.
Figure 10: Standard Control Panel
Yellow LED
Steady Light indicates error condi­tion: out of media or media cover not closed.
Green LED
Steady Light indicates power on
and/or established RF link.
Fast Blink indicates no RF link (on RF
equipped units only)
Slow Blink means low battery
Power Button
Press to turn unit on.
Press again to turn
unit o
Fast Blink indicates RF activity (on RF equipped units only)
Fast blink with beeper indicates no application loaded
Feed Button
Press to advance the media one blank label or a software deter­mined length of journal media.
Function Button
Specic functions are under printer ap­plication control.
25
LCD Control Panel
The optional LCD control panel has buttons for the power on/off and media feed functions just as in the standard control panel. It also has two keys which allow navigation and selec­tion of menu options affecting printer functions.
The “Scroll” button allows scrolling through the various op­tions and settings. The “Select” button allows selection of the option or function displayed on the screen.
The top of the screen has a row of status icons which indi­cate the state of various printer functions:
Figure 11: Optional LCD Control Panel
Feed Button
Press to advance the media one blank label or a software determined length of journal media.
Power Button
Press to turn unit on. Press again to turn unit o
Printer Status Icons
Indicates the status of several printer functions
LCD
See LCD Functions Table for an overview of menu options
NOTE: LCD options are under specic ap­plication control. Not all options may be available In your printer’s application.
Scroll Button
Press to scroll through the menu choices on the LCD.
Select Button
Press to select a menu choice on the LCD.
26
continued
or Indicates Bluetooth communications status. A “bulb” icon appears on earlier printers; the “Bluetooth” icon (
) will appear on the most recent QL Plus series displays This icon will either be on to indicate a Bluetooth connection, or off. These icons appear only on printers with the Bluetooth wireless option installed.
Indicates that the printer is connected to a radio network via 802.11b/g protocols. It remains on with a valid connec­tion. If the icon is off, there is no connection to a radio network.
A flashing icon indicates low battery status. You should suspend printing operations and recharge or re­place the Battery Pack as soon as is convenient.
A flashing icon indicates that the media cover is open or
not properly latched.
Indicates normal printing activity.
Indicates that data transmission is occurring.
A flashing icon indicates that the printer does not detect any media. This could indicate an out of media condition, or improperly loaded media.
A flashing icon, in conjunction with a steadily lit
Bluetooth icon (
or ) or the 802.11b/g icon ( ) indi­cates wireless data transmission. It also indicates cable communications when the printer is connected via the se­rial (RS232) port.
Programmable LCD Settings
In addition to the status icons, the LCD on the control pan­el can display other printer settings and functions as text. Applications can be written to allow the user to view and /or modify these settings using the scroll and select keys on the display. Refer to the table on the following page for a partial set of printer features that can be displayed on the LCD.
The LCD backlighting option allows viewing of the screen in a dark environment, or provides better contrast in a very bright environment. Extensive use of the display backlight will decrease the time the printer can run between charges. Refer to the section “Extending Battery Life” for more information.
27
Extended LCD Functions
Function Default setting Scroll & Select Options
Sensor Type Bar
Baud Rate 19200
Data Bits 8
WLAN ID*
Label Top 000
Left Position 000
LCD Contrast 0
No-activity time-out* 60 sec.
Tear-off Position 00
Media Type Label
Media Width Sensing† Off
LCD Backlight Off
Factory Reset
(Resets all to factory
set values)
Factory Set Value
No
* Some parameters, such as the WLAN ID number and non-standard no-activity time out values can be set using a PC running Zebra’s Label Vista label creation program and a data cable link to the printer.
† Media width sensing is an option. Display for this option may not be visible, or selection options may change, depending on the printer’s application.
28
Bar
Gap
9600
19200
32400
7
8
N/A
Increase (+120 dots
Decrease (-120 dots max.)
Increase (+120 dots max.)
Decrease (-120 dots max.)
Increase
Decrease
60 sec.
5 min.
10 min.
30 min
Custom
Increase (+120 dots max.
Decrease (-120 dots max.
Label
Journal
On
Off
Display Width
On
Off
Momentary On w/ time delay
No
Yes
Verify the Printer Is Working
Before you connect the printer to your computer or portable data terminal, make sure that the printer is in proper working order. You can do this by printing a configuration label using the “two key reset” method. If you can’t get this label to print, refer to “Troubleshooting”.
Printing a Conguration Label
1. Turn the printer off. Load the media compartment with journal media (media with no black bars printed on the back)
2. Press and hold the Feed Button.
3. Press and release the Power button and keep the Feed button pressed. When printing starts, release the Feed button.
The unit will print a line of interlocking “x” characters to ensure all elements of the print head are working, print out the version of software loaded in the printer and then print two re­ports.
The first report indicates model, ROM version, serial num­ber, baud rate, etc. The second report prints out more de­tailed information on the printer’s configuration and parameter settings. If no second report appears, there is no application loaded. (See the Troubleshooting Section for sample printouts and a further discussion on how to use the configuration label as a diagnostic tool.)
Connecting the Printer
The printer must establish communications with a host ter­minal which sends the data to be printed. Communications occur in four basic ways:
• QL Plus series printers can communicate by cable via ei­ther RS-232C or USB 2.0 protocols. USB drivers are in­cluded in the Zebra Universal Driver which can be down­loaded from
• Linking to a host terminal via Infrared (usually by means of the industry standard IrDA protocol)
• By means of a Bluetooth™ short range radio frequency link.
• By means of a wireless LAN (Local Area Network) per
802.11b/g specifications.
www.zebra.com/drivers
.
29
Cable Communication
Caution • The printer should be turned o before connecting or disconnecting a communications cable.
All QL Plus series printers can communicate by cable; the specific cable supplied with your printer will vary with the host terminal and your model printer.
RS-232C Communications
The 8- pin circular connector on your communications cable plugs into the serial communications port on the side of the printer. QL Plus model printers also have a USB port.
USB Communications
The small connector on the USB cable plugs into the printer. The connectors are keyed to assure correct alignment; do not try to force the cable if it does not plug in. The other end of
Figure 12: Cable Communications
Communications
Port
Figure 13: Communications with a P.C.
Communications Cable to Terminal
Part numbers vary. Refer to Appendix A.
RS-232C or USB Communications Cable to Computer
Refer to Appendix A for part numbers.
30
the cable must be plugged into the host terminal as shown in Figure 12, or to a serial or USB port on a computer (Figure 13.) The QL Plus series is configured with the USB Open HCI inter­face driver allowing it to communicate with Windows® based devices.
USB drivers are included in the Zebra Universal Driver which can be downloaded from the Zebra Web site. Other terminals or communications devices may require the installation of special drivers to use the USB connection. Consult the factory for further details.
Providing Strain Relief for Communications Cable
If you are connecting a communications cable to the print­er permanently, use the strain relief features built into the belt clip retainer to prevent excessive strain on the communica­tions connector. There are two kinds of strain relief features. If you are using the printer with the standard belt clip, bend the cable in a broad loop to relieve stress on the connector and press it into the retaining feature on the belt clip retainer as shown in figure 14.
Figure 14: Communications Strain Relief
Press communications cable into strain relief feature on Belt Clip
31
If you have a printer equipped with the Kickstand option, you must first remove the belt clip retainer as shown in Figure 15, retaining the two screws holding the retainer to the lower cover. Arrange the communications cable in a broad loop as detailed above, and capture it in the strain relief feature on the bottom of the belt clip retainer. Then re-secure the belt clip retainer to the bottom cover of the printer.
Refer to the Using the Accessories section for more information on the
use of thekickstand option
Figure 15: Communications Strain Relief with Kickstand option
The kickstand is not shown in this view for clarity
1. Remove Belt Clip Retainer, along with Belt Clip and Kickstand.
2. Press communications cable into strain relief feature on bottom of Belt Clip
3. Reassemble Belt Clip to bottom cover.
32
IR Communications
Printers equipped for infrared (IR) communications are iden­tified by a small “IR” logo on the unit’s label. Printers with the IR option conform to the IrDA communications protocol.
IR functions are disabled if a communications cable is plugged into
the printer.
Ensure that there is a direct line of sight between the printer and the terminal that will be sending data. The IR window on the front of the printer must face the corresponding window on the terminal to properly send and receive signals.
IrDA compliant terminals will automatically initiate communi­cations to the printer. An IrDA terminal will seek out any link­able devices and establish communications between them, even turning the printer on if necessary.
Figure 16: IR Communications
1M (39”)
Area of IR Window
33
Wireless Communications with Bluetooth™
“Bluetooth” is a worldwide standard for the exchange of data between two devices via radio frequencies. Bluetooth ra­dios are relatively low powered to help prevent interference with other devices running at similar radio frequencies. This limits the range of a Bluetooth device to about 10 meters (32 feet). Both the printer and the device it communicates with must follow the Bluetooth standard. Other than conditions specified elsewhere in this manual, only one of the radio op­tions can be installed in the printer at one time and the anten­na used for these transmitters must not be co-located or must not operate in conjunction with any other antenna.
Bluetooth Networking Overview
Each Bluetooth enabled QL Plus printer is identified by a unique Bluetooth Device Address (BDA) loaded into its QuickLink module when manufactured. In order to exchange data, two Bluetooth enabled devices must establish a connec­tion.
Bluetooth software is always running in the background, ready to respond to connection requests. One device (known as the master or the client) must request a connection with an­other. The second device (the slave or the server) then accepts or rejects the connection. A Bluetooth enabled QL Plus print­er will normally act as a slave creating a miniature network with the terminal sometimes referred to as a “piconet”.
For the most part, communications using the Bluetooth pro­tocol are initiated and processed without any operator inter­vention.
QL 220 Plus and 420 Plus printers can be equipped with both a Bluetooth and an 802.11b radio, allowing communi­cations with both Bluetooth enabled devices and a Wireless Local Area Network (WLAN) (see WLAN discussion following).
34
continued
WLAN Overview
QL Plus printers can be equipped with radios using the in­dustry standard 802.11 protocols. They will have the FCC ID number on the serial number label on the back of the unit.
• QL Plus series Wireless Network Printers with the Zebra
802.11g WLAN radio module can be identified by the text “Wireless Network Printer” and FCC ID: I28MD-ZLAN11G on the serial number label on the back of the printer. The
802.11b/g performance radio option can be identified by FCC ID: 128MD-CXLAN11G.
• QL 220 and QL 420 Plus printers can be configured with both an 802.11b WLAN radio and a Bluetooth radio run­ning in the same unit. At present only one dual radio con­figuration is offered, with Bluetooth radio FCC ID “I28MD­BTCT2Y4” and 802.11b Compact flash radio FCC ID num­ber “I28MD-RW4137”. The FCC ID numbers and other regulatory information for both radios are located on the serial number label on the back of the printer.
These printers allow wireless communication as a node within a local area network, (LAN) and its wireless capabilities allow communications from any point within the LAN’s perim­eter. Printers equipped with the dual Bluetooth and 802.11b WLAN radio configuration can be linked to both a WLAN and a Bluetooth network. Methods of establishing communications to the printer will vary with each LAN application.
Methods of establishing communications to QL series print­ers will vary with each LAN application. General informa­tion on establishing WLAN communications can be found in either the ”CPCL Programmers Manual” or the “Quick Start Guide for Mobile Wireless Printers” both available on-line. More information and LAN configuration utilities are included in Zebra’s Label Vista™ program (version 2.8 and later). Label Vista may be downloaded from the Zebra Web site.
Setting Up the Software
QL Plus printers use Zebra’s CPCL Programming language which was designed for mobile printing applications. CPCL is fully described in the ”CPCL Programmers Manual”, available on-line at
You can also use Label Vista™, Zebra’s Windows
www.zebra.com/manuals
.
®
based la-
35
bel creation program which uses a graphical interface to cre­ate and edit labels in the CPCL language.
Refer to Appendix F for tips on downloading the Label Vista
application from Zebra’s Web site.
QL series printers with an optional memory upgrade can
®
support an interpreter for ZPL II
, or EPL programming lan­guages. QL Plus series printers also have interpreters for ZPL II® or EPL programming languages included as a standard part of their operating system.
If you plan to use ZPL II or EPL, refer to the appropriate Programming Guides which are also available on-line from Zebra’s Web site at
www.zebra.com/manuals
. If you choose to use a third party label preparation system, follow the installa­tion instructions included in the package.
36
Radio Regulatory Information
Zebra Bluetooth Radio QL+ZBR3
NOTE: The ZBR3 Bluetooth radio option will gradually be replaced
by the Zebra Embedded Bluetooth 2.0 Radio. This radio oers more Bluetooth functionality and is completely backwards compatible with any installations currently using the QL+ ZBR3 radio. The wireless options installed on your printer may be determined by printing a conguration label as detailed on pages 64-68.
Caution • Exposure to Radio Frequency Radiation. The radiated output
power of this internal Bluetooth radio is far below the FCC radio frequency exposure limits. The internal Bluetooth radio operates within guidelines found in radio frequency safety standards and recommendations. Do not use the printer in an unauthorized manner.
Note • The following section only applies when the QL+ZBR3
(FCC ID: I28MD-BTC2TY4) Bluetooth Radio is installed in a QL Plus series printer. Unless specied elsewhere in this manual, the antenna used for this transmitter must not be co-located or must not operate in conjunction with any other antenna.
European Regulatory Information for this Radio
This device is intended for use in all EU and EFTA member states.
Europe – EU Declaration of Conformity
This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/5/EC:
• EN55022 European Immunity Standard
• EN 60950-1 Safety of Information Technology Equipment
• EN 300 328 -2 V1.4.1 Technical requirements for spread-spectrum radio equipment
• EN 301 489 -1/-17 V1.5.1/1.2.1 -17 v1.2.1 EMC requirements for spread-spectrum radio equipment. This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states.
Important Notice:
Thi s device is a p or tab le RF printer intended for commercia l and industrial use in all EU and EFTA member state s.
37
WLAN Module Using 802.11b CF Radio (North America)
The following section only applies when the CF (Compact Flash) WLAN module (With FCC ID: I28MD-RW4137) is installed in a QL Plus series printer (note that only one of the radio op­tions can be installed in the printer at one time). Other than conditions specied elsewhere in this manual, only one of the radio options can be installed in the printer at one time and the antenna used for these transmitters must not be co-located or must not operate in conjunction with any other antenna.
QL model printers have the FCC ID number label on the front of the module, and QL Plus models have the FCC ID number on a label on the back of the unit.
Caution • Use of a QL Plus series printer with the radio module
marked with FCC ID: I28MD-RW4137 meets the FCC requirements for radio frequency (RF) radiation exposure in the standard body worn conguration with no minimum separation. In this conguration, which applies whether the belt clip or shoulder strap is used, the face of the printer from which paper is transported is facing away from the user’s body. The standard conguration must always be used when the printer is body worn.
The QL 220 Plus, QL 320 Plus and QL 420 Plus printers with this radio option have been SAR tested. The maximum SAR value measured for each model is listed below:
Model
SAR value W/Kg (1g average)
QL220 Plus 0.0618 QL 320 Plus 0.0500 QL 420 Plus 0.0432
38
)
WLAN Module Using 802.11b CF Radio (Asia & EU Countries)
The following section only applies when the CF (Compact Flash) WLAN module (With FCC ID: H9PLA4137) is installed in a QL Plus series printer. Other than conditions specied elsewhere in this manual, only one of the radio options can be installed in the printer at one time and the antenna used for these transmitters must not be co-located or must not operate in conjunction with any other antenna.
QL Plus models have the FCC ID number on a label on the back of the unit.
Caution • Use of a QL Plus series printer with the radio module
marked with FCC ID:H9PLA4137 meets the FCC requirements for radio frequency (RF) radiation exposure in the standard body worn conguration with no minimum separation. In this conguration, which applies whether the belt clip or shoulder strap is used, the face of the printer from which paper is transported is facing away from the user’s body. The standard conguration must always be used when the printer is body worn.
European Regulatory Information for this Radio
AT BE CY CZ DK
EE FI FR DE GR
HU IE IT LV LT
LU MT NL PL PT
SK SI ES SE GB
Note: -Member states in the EU with restrictive use for this device are crossed out! This device is also authorized for use in all EF TA member states (CH, IS, LI, NO)
Import ant Notice:
This de vice is a po rtable RF pr inter inten ded
for comm ercial and ind ustrial use i n all EU and EFTA memb er states exc ept in Fra nce wher e rest ricti ve use applies .
39
Europe – EU Declaration of Conformity
This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/5/EC:
• EN55022: European Immunity Standard
• EN 60950-1: Sa fety of Information Technology Equipment
• EN 300 328 -2 V1.6.1 Technical requirements for spread-spectrum radio equipment
• EN 301 489 -1/-17 V1.5.1/1.2.1 -17 v1.2.1 EMC requirements for spread-spectrum radio equipment.
This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states, except in France where restrictive use applies.
The use of this frequency band in France is subject to restrictions. You may only use channels 10 and 11 (2457 and 2462 MHz) on French territory, except in those French depar tments as listed in the table below where channels 1-13 (2412-2472 MHz) may be used. For more information see ht tp://w ww.anfr.fr/ and/or http:// www.art-telecom.fr
01 Ain 36 Indre 69 Rhone
02 Aisne 37 Indre et Loire 70 Haute Saone
03 Allier 39 Jura 71 Saone et Loire
05 Hautes Alpes 41 Loir et Cher 72 Sarthe
08 Ardennes 42 Loire 75 Paris
09 Ariege 45 Loiret 77 Seine et Marne
10 Aube 50 Manche 78 Yvelines
11 Aude 54 Meurthe et Moselle 79 Deux Sievres
12 Aveyron 55 Meuse 82 Tarn et Garonne
16 Charente 57 Moselle 84 Vaucluse
19 Correze 58 Nievre 86 Vienne
2A Corse Sud 59 Nord 88 Vosges
2B Haute Corse 60 Oise 89 Yonne
21 Cote d’Or 61 Orne 90 Territoire de Belfort
24 Dordogne 63 Puy de Dome 91 Essonne
25 Doubs 64 Pyrenees Atlantique 92 Hauts de Seine
26 Drome 65 Hautes Pyrenees 93 Seine St Denis
27 Eure 66 P yrenees Orientales 94 Val de Marne
32 Gers 67 Bas Rhin
35 Ille et Vilaine 68 Haute Rhin
40
Zebra 802.11b WLAN Radio Module
NOTE: The 802.11b radio option is available only on units with 4MB
Flash/8 MB RAM memory installed. The memory and wireless options installed on your printer may be determined by printing a conguration label as detailed on pages 64-68.
The following section only applies when the Zebra 802.11b WLAN radio module (With FCC ID: I28MD-ZLAN11B) is installed in a QL Plus series printer (note that only one of the radio options can be installed in the printer at one time). Other than conditions specied elsewhere in this manual, only one of the radio options can be installed in the printer at one time and the antenna used for these transmitters must not be co-located or must not operate in conjunction with any other antenna.
QL Plus models have the FCC ID number on a label on the back of the unit.
Caution •
The radiated output power of this internal 802.11b radio is far below the FCC radio frequency exposure limits. Nevertheless, this radio must be used in such a manner that the antenna is 2.5 cm. or further from the human body. The radio and antenna are mounted internally in this printer such that when the printer is worn with the back of the printer against the body and the front of the printer (where paper exits) away from the body, then the 2.5 cm distance between the antenna and the users body will be met. Do not use the printer in
an unauthorized manner.
European Regulatory Information for this Radio
AT BE CY CZ DK
EE FI FR DE GR
HU IE IT LV LT
LU MT NL PL PT
SK SI ES SE GB
Note: -Member states in the EU with restrictive use for this device are crossed out! This device is also authorized for use in all EF TA member states (CH, IS, LI, NO)
Import ant Notice:
This de vice is a po rtable RF pr inter inten ded for comm ercial and ind ustrial use i n all EU and EFTA me mber st ates except in Fr ance where r estricti ve use applies .
41
Europe – EU Declaration of Conformity
This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/5/EC:
• EN55022 European Immunity Standard
• EN 60950-1 Sa fety of Information Technology Equipment
• EN 300 328 -2 V1.6.1 Technical requirements for spread-spectrum radio equipment
• EN 301 489 -1/-17 V1.5.1/1.2.1 -17 v1.2.1 EMC requirements for spread-spectrum radio equipment.
This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states, except in France where restrictive use applies.
The use of this frequency band in France is subject to restrictions. You may only use channels 10 and 11 (2457 and 2462 MHz) on French territory, except in those French depar tments as listed in the table below where channels 1-13 (2412-2472 MHz) may be used. For more information see ht tp://w ww.anfr.fr/ and/or http:// www.art-telecom.fr
01 Ain 36 Indre 69 Rhone
02 Aisne 37 Indre et Loire 70 Haute Saone
03 Allier 39 Jura 71 Saone et Loire
05 Hautes Alpes 41 Loir et Cher 72 Sarthe
08 Ardennes 42 Loire 75 Paris
09 Ariege 45 Loiret 77 Seine et Marne
10 Aube 50 Manche 78 Yvelines
11 Aude 54 Meurthe et Moselle 79 Deux Sievres
12 Aveyron 55 Meuse 82 Tarn et Garonne
16 Charente 57 Moselle 84 Vaucluse
19 Correze 58 Nievre 86 Vienne
2A Corse Sud 59 Nord 88 Vosges
2B Haute Corse 60 Oise 89 Yonne
21 Cote d’Or 61 Orne 90 Territoire de Belfort
24 Dordogne 63 Puy de Dome 91 Essonne
25 Doubs 64 Pyrenees Atlantique 92 Hauts de Seine
26 Drome 65 Hautes Pyrenees 93 Seine St Denis
27 Eure 66 P yrenees Orientales 94 Val de Marne
32 Gers 67 Bas Rhin
35 Ille et Vilaine 68 Haute Rhin
42
Compact Flash (802.11b) and Bluetooth Co-located Radio Modules
NOTE: The co-located Bluetooth and 802.11b radio option is available
only on units with 4MB Flash/8 MB RAM memory installed. The memory and wireless options installed on your printer may be determined by printing a conguration label as detailed on pages 64-68.
The following section only applies when the CF (Compact Flash) WLAN module ( FCC ID: H9PLA4137) and Bluetooth module (FCC ID: I28MD-BTC2TY4) are installed in a QL 220 Plus or QL 420 Plus printer. This co-located radio conguration has demonstrated compliance to FCC regulations. The FCC ID numbers are on the serial number label on the back of the printer and can be read with the module installed.
Caution • Use of a QL 220 Plus or QL 420 Plus printer with
the radio module marked with both “FCC ID: H9PLA4137” and “I28MD-BTC2TY4” meets the FCC requirements for radio frequency (RF) radiation exposure in the standard body worn conguration with no minimum separation. In this conguration, which applies whether the belt clip or shoulder strap is used, the face of the printer from which paper is transported is facing away from the user’s body. The standard conguration must always be used when the printer is body worn. QL 220 Plus and QL 420 Plus printers with this radio option have been SAR tested. The maximum measured SAR values are listed below.
Model
SAR value W/Kg (1g average)
QL220 Plus 0.01
QL 420 Plus 0.39
European Regulatory Information for Co-located Radios
AT BE CY CZ DK
EE FI FR DE GR
HU IE IT LV LT
LU MT NL PL PT
SK SI ES SE GB
Note: -Member states in the EU with restrictive use for this device are crossed out! This device is also authorized for use in all EF TA member states (CH, IS, LI, NO)
Import ant Notice:
This de vice is a po rtable RF pr inter inten ded for comm ercial and ind ustrial use i n all EU and EFTA memb er states exc ept in Fra nce wher e rest ricti ve use applies .
43
)
continued
Using the Accessories
Belt Clip
Refer to Figure 17. All QL Plus printers are have a belt clip in­stalled as a standard feature. To use: hook the clip over your belt, and ensure that the clip is securely attached to the belt. The belt clip will pivot to allow you to move freely while wear­ing the printer.
The retainer for the Belt Clip has a strain relief feature which can be used with the communications cable. Refer to the sec­tion on Connecting the Printer.
Figure 17: Using the Belt Clip
Clip printer to belt
Printer can pivot freely
44
Kickstand
Refer to Figure 18 . The Kickstand option allows users to use the printer on a desktop. To use the optional Kickstand: Flip the Kickstand on the back of the printer open until you feel a slight detent. The printer will now sit at approximately a 30º to 45° angle on a desktop depending on the printer model.
The retainer for the Kickstand has strain relief features which can be used with the communications cable. Refer to the sec­tion on Connecting the Printer.
Caution • Do not use the printer while charging a battery with the
LI72 charger.
Figure 18: Using the Kickstand
45
continued
Desk Stand
Figure 19: Using the Optional Desk Stand
Hook Belt Clip over the Stand
Refer to Figure 19. To use the Desk Stand: Slide the printer onto the Desk Stand. The printer’s belt clip will hook onto the Desk Stand as shown and retain it in place. Ensure that the clip is securely attached to the Stand and the media compartment of the print­er is seated securely in the Stand.
Holes are provided to per­manently attach the Desk Stand to the work surface. Charger and data I/O cables may be plugged into the printer in the usual manner.
Desk Stand
Caution • Do not use the printer while charging a battery with the
LI72 charger.
46
Adjustable Shoulder Strap
Refer to Figure 20 if your printer is equipped for the shoul­der strap option. Snap each end of the shoulder strap into the “D” rings in the top of the printer. Hold the buckle and pull the strap as shown below until you achieve the desired length.
Figure 20: Using the Optional Shoulder Strap
Pull Strap here to lengthen
Hold Buckle
Pull Strap here
to shorten
Snap into “D” rings on printer
47
continued
Carrying Strap
Refer to Figures 21 and 21a. There are two varieties of car­rying strap. One of them clips onto the printer’s “D” rings as does the shoulder strap, and the other is secured to the printer permanently with loops in the strap secured by sleeves cap­tured between the printer’s upper and lower covers.
Either strap provides the user with a convenient and secure method of carrying the printer.
Figure 21: Detachable Carrying Strap
Snap into “D” rings on printer
Figure 21a: Permanent Carrying Strap
48
Preventive Maintenance
Extending Battery Life
• Never expose the battery to direct sunlight or tempera­tures over 104° F (40° C).
• Do not charge the battery when the temperature exceeds 104° F (40° C).
• Always use a Zebra charger designed specifically for Lithium-Ion batteries. Use of any other kind of charger may damage the battery.
• Use the correct media for your printing requirements. An authorized Zebra re-seller can help you determine the op­timum media for your application.
• If you print the same text or graphic on every label, con­sider using a pre-printed label.
• Choose the correct print darkness, and print speed for your media.
• Use software handshaking (XON/XOFF) whenever possi­ble.
• Select Tear-Off mode whenever possible (Peel-Off mode uses more power).
• If your printer has the optional LCD display, use the dis­play backlight only when necessary. Turn it off whenever it is not needed.
• Remove the battery if the printer won’t be used for a day or more and you’re not performing a maintenance charge.
• Consider purchasing an extra battery.
• Remember that any rechargeable battery will lose its ability to maintain a charge over time. It can only be re­charged a finite number of times before it must be re­placed. Always dispose of batteries properly. Refer to Appendix E for more information on battery disposal.
Caution • Do not print while the LI72 Wall Charger is plugged into the
unit. Unreliable battery charging can result.
49
General Cleaning Instructions
Caution • Avoid possible personal injury or damage to the printer: never
insert any pointed or sharp objects into the printer.
Always turn the printer o before performing any cleaning
procedures.
Use care when working near the tear bar. The edges are very sharp.
Caution • The printhead can be very hot after prolonged printing.
Allow it to cool o before attempting any cleaning procedures.
Only use a Zebra cleaning pen or a cotton swab saturated with
alcohol for cleaning the printhead.
Caution • Use only cleaning agents specied in the following tables.
Zebra Technologies Corporation will not be responsible for damage caused by any other cleaning materials used on this printer.
50
QL 220 Plus Cleaning
Area Method Interval
Use a Zebra cleaning pen or 70% isopropyl alcohol on a cotton swab
Printhead (Figure 22)
Platen Roller (Figure 22)
Platen Roller (Figure 22a)
Peel bar (Figure 22)
Scraper, Linerless units only (Figure 22))
Tear bar (Figure 22)
Exterior Water-dampened cloth or 70%
Interior (Figure 22)
Interior (Figure 22a)
to clean the print elements from end to end (the print elements are located in the thin gray line on the printhead).
Rotate the platen roller and clean it thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.
Units with linerless platens: Rotate platen & clean bearing points only.
Avoid use of alcohol on the surface of linerless platens
Clean thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.
isopropyl alcohol wipe.
Brush/air blow. Ensure the Bar Sensor, Gap Sensor and Label Present Sensor windows are free of dust.
Units with linerless platens: Clean inside surfaces of edge guides & media rollers with the cleaning pen or 70% isopropyl alcohol on a cotton swab.
After every five rolls of media (or more often, if needed), Linerless media requires more frequent cleaning
As needed
After every five rolls of media (or more often, if needed)
As needed
After every five rolls of media (or more often, if needed)
51
Peeler
Rollers
Tear Bar
Printhead
Elements
Label Presence Sensor
Peeler Bar
Bar Sensor
Platen surface
Figure 22: Cleaning the QL 220 Plus
Bearing Points
Linerless Platens only
Scraper
Linerless units only
Platen surface
Avoid using alcohol on linerless platen surface
Figure 22a: Cleaning the Linerless QL 220 Plus
Gap Sensor
Support Disks, Inner surfaces on both sides.
Linerless units only.
Bearing Points
Linerless Platens only
52
QL 320 Plus Cleaning
Area Method Interval
Use a Zebra cleaning pen or 70% isopropyl alcohol on a cotton swab
Printhead (Figure 23)
Platen Roller (Figure 23)
Peel bar (Figure 23)
Scraper, Linerless units only (Figure 23))
Tear bar (Figure 23)
Exterior Water-dampened cloth or 70%
Interior (Figure 23)
to clean the print elements from end to end (the print elements are located in the thin gray line on the printhead).
Rotate the platen roller and clean it thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.
Units with linerless platens: Rotate platen & clean bearing points only.
Avoid use of alcohol on the surface of linerless platens
Clean thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.
isopropyl alcohol wipe.
Brush/air blow. Ensure the Bar Sensor, Gap Sensor and Label Present Sensor windows are free of dust.
Units with linerless platens: Clean inside surfaces of edge guides & media rollers with the cleaning pen or 70% isopropyl alcohol on a cotton swab.
After every five rolls of media (or more often, if needed), Linerless media requires more frequent cleaning
As needed
After every five rolls of media (or more often, if needed)
As needed
After every five rolls of media (or more often, if needed)
53
Peeler Bar
Rollers
Located under “EZ-Peel”
Tear Bar
Printhead
Elements
Bearing Points
Linerless Platens only
Peeler Bar or Scraper
Scraper used on units with linerless platens only.
Peeler
Bar Sensor
Platen surface
Avoid using alcohol on linerless platen surface
Label Presence Sensor
Gap Sensor
Media Disks, Inner surfaces on both sides.
Units with linerless platens only.
Figure 23: Cleaning the QL 320 Plus
54
QL 420 Plus Cleaning
Area
Use a Zebra cleaning pen or 70% isopropyl alcohol on a cotton swab
Printhead (Figure 24)
Platen Roller (Figure 24)
Peel bar (Figure 24)
Scraper, Linerless units only (Figure 24))
Tear bar (Figure 24)
Exterior Water-dampened cloth or 70%
Interior (Figure 24)
Media Rollers (Figure 24)
to clean the print elements from end to end (the print elements are located in the thin gray line on the printhead).
Rotate the platen roller and clean it thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.
Units with linerless platens: Rotate platen & clean bearing points only.
Avoid use of alcohol on the surface of linerless platens
Clean thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.
isopropyl alcohol wipe.
Brush/air blow. Ensure the Bar Sensor, Gap Sensor and Label Present Sensor windows are free of dust.
Units with linerless platens: Clean inside surfaces of edge guides & media rollers with the cleaning pen or 70% isopropyl alcohol on a cotton swab.
Clean thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.
Units with linerless platens: Rotate media rollers & clean bearing points only. Avoid use of alcohol on the
surface of the media rollers!
Method Interval
After every five rolls of media (or more often, if needed), Linerless media requires more frequent cleaning
As needed
After every five rolls of media (or more often, if needed)
As needed
After every five rolls of media (or more often, if needed)
55
Peeler Bar Rollers
Tear Bar
Printhead
Elements
Bearing Points
Linerless Platens only
Label Presence Sensor
Peeler Bar or Scraper
Scraper used on units with linerless platens only.
Media
Roller
Bar Sensor
Figure 24: Cleaning the QL 420 Plus
Media
Roller
Avoid using alcohol on linerless media roller surfaces
Platen surface
Avoid using alcohol on linerless platen surface
56
Gap Sensor
Edge Guides, Inner surfaces on both sides.
Units with linerless platens only.
Bearing Points
Linerless Platens only
Troubleshooting
Figure 25 QL Plus Control Panels
Green LED
Keypad Control Panel
LCD Control Panel
Yellow LED
Status icons
Keypad Control Panel
If the printer is not functioning properly, refer to the chart below to find the state of the two LEDs on the Keypad Control Panel. Then refer to the Troubleshooting topic referenced in the chart to resolve the problem.
Green LED Yellow LED Indication
Steady Off Normal Operation, and/or
Off Off Power Of f 1
Fast Blink Off No RF Link 6, 11
Slow Blink Off Low Bat tery 3, 6, 7
Steady Steady Out of media, or Media
Steady Fast Blink Normal RF activity 8
Steady Fast Blink ,
Beeper Sounds
RF Link established
Cover not closed
No application 8
57
Ref. to Topic
n/a
9,
11
LCD Control Panel Indicators
The top of the display shows several icons which indicate the status of various printer functions. Check the indicator sta­tus, then refer to the Troubleshooting topic referenced in the chart to resolve the problem.
Icon Status Indication Ref. to
On Bluetooth Link established n/a
Off No Bluetooth Link 6
On Bluetooth link established n/a
Off No Bluetooth link 6
Flashing Transmitting/Receiving data n/a
On 802.11b/g RF Link established n/a
Off No 802.11b/g RF Link 6
Flashing Low Battery 3, 6, 7
Flashing Head latch not closed 9, 11
Flashing Indicates Printing activity n/a
Steady data processing in process 8
Flashing Out of Media 9,11
Blank Screen
n/a No applica-
Topic #
tion
QL Plus printers may have one of two LCD types. LCDs using the
Bluetooth icon (highlighted by a gray background in the table above) will gradually replace LCDs with the “light bulb” icon indicating Bluetooth activity. Printers with either type of display will function identically.
The “right facing” arrow icon will be activated in both LCD versions on
printers with the latest rmware updates.
58
continued
Troubleshooting Topics
1. No power
• Check that battery is installed properly.
• Recharge or replace battery as necessary.
Always dispose of batteries properly. Refer to Appendix E for more
information on proper battery disposal.
2. Media does not feed:
• Be sure print head is closed and latched.
• Check spindle holding media for any binding.
• If unit is equipped with label presence sensor: Ensure most recently printed label is removed. Also ensure label sensor is not blocked.
3. Poor or faded print or ashing:
• Clean print head.
• Check battery and recharge or replace as necessary. Always dispose of batteries properly. Refer to Appendix D for more information on proper battery disposal.
• Check quality of media.
4. Partial or missing print:
• Check media alignment
• Clean print head.
• Ensure printhead is properly closed and latched.
5. Garbled print:
• Check baud rate.
6. No print:
• Check baud rate.
• Replace battery.
• Check cable to terminal.
• Establish RF Link (Wireless units only) and/or restore LAN associativity (Printers with WLAN radios only).
• Invalid label format or command structure. Place printer in Communications Diagnostic (Hex Dump) Mode to diagnose problem.
7. Reduced battery charge life
• Check battery date code — if battery is one to two years old, short charge life may be due to normal aging.
• Recondition battery.
• Replace battery.
59
8. Yellow error light or ashing:
• No application or application corrupted: reload program.
• If using wireless communications: flashing indicator is normal while data is being transmitted or received.
9. Yellow error light always on, or ashing:
• Check that media is loaded and that the print head is closed and securely latched.
10. Skips labels:
• Check media for top of form sense mark or label gap.
• Check that the maximum print field has not been exceeded on label.
• Ensure bar or gap sensor is not blocked or malfunctioning
11. Communication error:
• Check media is loaded, head is closed and error light is off.
• Check baud rate.
• Replace cable to terminal.
12. Label jam:
• Open head release latch and media cover.
• Generously apply alcohol to printer in area of jammed label.
13. Blank LCD screen (only for units with LCD control panel)
• No application loaded or application corrupted: reload program.
60
Troubleshooting Tests
Printing a Conguration Label
To print out a listing of the printer’s current configuration fol-
low these steps:
1. Turn the printer off. Load the media compartment with journal media (media with no black bars printed on the back).
2. Press and hold the Feed Button.
3. Press and release the Power button and keep the Feed button pressed. When printing starts, release the Feed button.
Refer to Figure 26 for sample configuration printouts.
Communications Diagnostics
If there is a problem transferring data between the computer and the printer, try putting the printer in the Communications Diagnostics Mode (also referred to as the “DUMP” mode). The printer will print the ASCII characters and their text represen­tation (or the period ‘.’, if not a printable character) for any data
received from the host computer.
To enter Communications Diagnostics Mode:
1. Print a configuration label as described above.
2. At the end of 2nd diagnostics report, the printer will print: “Press FEED key to enter DUMP mode”.
3. Press the FEED key. The printer will print: “Entering DUMP mode”.
Note • If the FEED key is not pressed within 3 seconds, the printer
will print “DUMP mode not entered” and will resume normal operation.
4. At this point, the printer is in DUMP mode and will print the ASCII hex codes of any data sent to it, and their text representation (or “.” if not a printable character).
Additionally, a file with a “.dmp” extension containing the ASCII information will be created and stored in the printer’s memory. It can be viewed, “cloned” or deleted using the Label Vista application. (Refer the Label Vista documentation for more information.)
61
To terminate the Communications Diagnostics Mode and re-
turn the printer to normal operations:
1. Turn the printer OFF.
2. Wait 5 seconds.
3. Turn the printer ON.
Contacting Technical Support
If the printer fails to print the configuration label, or you en­counter problems not covered in the Troubleshooting Guide, contact Zebra Technical Support. Technical Support ad­dresses and phone numbers for your area can be found in Appendix D of this manual. You will need to supply the fol­lowing information:
• Model number and type (e.g. QL 420 Plus)
• Unit serial number (Found on the large label on the back of the printer, also found in the configuration label print­out. Refer to Figure 26)
• Product Configuration Code (PCC) (15 digit number found on the label on the back of the unit)
62
Print Head Test
Identifies Printer as a QL Plus series
End of First Report
Unit Serial Number
Application Number
Report appears only on units with wireless options in­stalled.
Units with no wireless op­tions will print an empty line and resume
Figure 26: QL Plus Conguration Label Example
63
This unit has a 802.11b radio option installed. This section details the radio’s net­work settings
Peripherals installed: In this ex­ample the LCD display option is installed.
Flash and RAM Memory Installed
Maximum Label Size
Resident Human Readable fonts installed
Figure 26a: QL Plus Conguration Label Example (continued)
64
continued
Files Loaded in Printer Memory (will include Pre-scaled or Scalable Fonts)
EPL and ZPL emulation is standard on QL Plus series
Figure 26b: QL Plus Conguration Label Example (continued)
65
Specifications
Note.- Printer specications are subject to change without notice.
Printing Specications
Pa
Parameter QL 220 Plus QL 320 Plus QL 420 Plus
Print Width
Print Speed
Distance from Print Element to Top of Form
Print Head Life, calculated
Print Density 203 dots/inch (8 dots/mm)
Up to 1.89 in.
(48 mm)
3 in./second (76.2 mm/second)
0.445 in. (11.3 mm) 89 dots
1,964,160 in. (50 Km) nominal
Memory and Communications Specications
Flash Memory 4 MB or 8 MB flash
RAM Memory 8 MB or 16 MB RAM
RS-232 serial port (8 Pin circular DIN connector)
Standard Communications
Optional Wireless Communications
Real Time Clock (RTC)
Configurable Baud rate (from 9600 to 57.6 Kbps), parity and data bits. Software (X-ON/X-OFF) or hardware (DTR/ STR) communication handshake protocols.
USB 2.0 Full Speed Inter face (12 Mbps)
Infrared wireless link meets IrDA 1.1 communications specifications: 2,400 to 115,200 Baud rate
Bluetooth compatible 2.4 GHz SRRF link
Optional wireless LAN capabilities comply with802.11b/g protocols
Time and date under application control. Refer to CPCL Programming Manual, available at www.zebra.com/manuals for RTC commands.
Up to 2.9 in.
(71.2 mm)
4 in./second (101.6 mm/second)
0.571 in. (14.5 mm) 116 dots
1
1
2
Up to 4.09 in.
(103.8 mm)
3 in./second (76.2 mm/second)
0.571 in. (14.5 mm) 116 dots
1. Memory configuration on your printer may be ascer tained by printing a configuration label as detailed on pages 64-68.
2. IrDA communications available only on units configured with Flash/RAM memor y configuration of 4MB/8MB.
66
Label Specications
Parameter QL220 Plus QL 320 Plus QL 420 Plus
Label or Tag Width
Max. Label/ Tag Length (w/std. memory)
Inter-label Gap.
Label Thickness 0.0025 in to 0.0065 in (0.064 mm to .165 mm)
Tag Thickness 0.0060 in. (0.152 mm) maximum
Max. Label Roll dia.
Label Inner Core
Black Mark Dimensions
Media Requirements
0.75 in. to 2.12 in. (16 to 53.8 mm)
20 in. (508 mm) 16 in. (406.4 mm) 20 in. (508 mm)
0.08 in. to 0.16 in. (.12 in. preferred)
2.20 (55.8 mm) O.D.
1.38 in. (35.05 mm) minimum dia. for linerless media (QL 420 Plus accepts linerless media on 0.75 in. cores.)
The reflective media black marks should extend past the center-line of the roll.
Minimum mark width: 0.5 in. (12.7 mm) perpendicular to edge of media, centered within the width of the roll. Mark length: 0.094 in. (2.4 mm) parallel to edge of media
Use Zebra brand direct thermal media that is outside wound. Media
may be reective (black mark) sensing, or transmissive (gap) sensing, die-cut, continuous, or linerless. QL 420 Plus models will accept fanfold media if used with an external media supply.
For die-cut labels, use only full auto dies.
1.5 in. to 3.1 in. (38.1 to 78.4 mm)
(2 mm to 4 mm, 3 mm preferred)
2.63 in. (66.8 mm) O.D.
0.75 in. (19 mm) minimum dia;
2 in. to 4.1 in. (50.8 to
104.1 mm)
67
Font and Bar Code Specications
25 bit-mapped fonts; 1 scalable font (CG Trimvirate
Standard Fonts
Available Optional Fonts
Linear Bar Codes Available
2-D Bar Codes Available
Rotation Angles 0°, 90 °, 180°, and 270°
*Contains UFST from Agfa Monotype Corporation
Bold Condensed*)
Downloadable optional bit-mapped & scalable fonts via Label Vista software.
Optional International character sets: Chinese 16 x 16 (trad), 16 x 16 (simplified),24 x 24 (simplified); Japanese 16 x 16, 24 x 24; Hebrew/Arabic
Codabar
UCC/EAN 128
Code 39
Code 93
EAN 8/JAN 8, 2 and 5 digit extensions
EAN 13/JAN 13, 2 and 5 digit extensions
EAN-8 Composite
EAN-13 Composite
lnterleaved 2 of 5
MSI/Plessey
FIM/POSTNET
UPC-A, 2 and 5 digit extensions
UPCA Composite
UPC E, 2 and 5 digit ex tensions
UPCE Composite
MaxiCode
PDF 417
Datamatrix (using ZPL emulation)
QR Code
RSS:
RSS-14 Truncated
RSS-14 Stacked
RSS-14 Stacked Omnidirectional
RSS Limited
RSS Expanded
68
Communications Ports
8
7
6
4
2
1
5
3
RS-232C
Pin# Signal Name Type Description
1 RXD input Receive Data
2 TXD output Transmit Data
3 CTS input Clear To Send from host
4 RTS output Request To Send set high when
5 GND Ground
6 NC No Connect
7 DSR input Data Set Ready: low to high
8 DTR output Data Terminal Ready: set high when
printer is ready to accept a command or data
transition turns printer on, high to low transition turns printer off (if enabled)
printer is on. Set to battery voltage for “S” versions (compatible with Symbol™ PIM)
Figure 27: RS-232C Communications Port (8 pin Circular DIN)
69
USB
Pin
Pin # Signal Name Type Description
1 VBUS - USB Bus Power
2 USB - bi-directional I/O signals
3 USB + bi-directional I/O signals
4 USB_ID - Identifies A /B connector
5 Return Ground
5
1
Figure 28: USB Communications Port
Physical, Environmental and Electrical Specications
Parameter
Weight w/ battery,excluding media & wireless options.
Temperature
Relative Humidity
Battery
Intrusion Protection (IP) Rating
QL 220 Plus QL 320 Plus QL 420 Plus
1.1 lbs. (0.50 kg. ) 1.65 lbs. (0.75 kg.) 2.0 lbs. (0.9 kg. )
Operating : 5° to 122° F (-15° to 50° C)
Storage: -13° to 158° F (-25° to 70° C) Range
Operating: 10% to 80% (non- condensing)
Storage: 10% to 90% (non-condensing)
Lithium-Ion, 7.4 VDC (nominal); 2
AHr.
14
Lithium-Ion, 7.4 VDC (nominal);
4 AHr
70
2.96 in.
75.2 mm
3.61 in.
91.7 mm
7.15 in.
181.6 mm
3.57 in.
90.7 mm
Figure 29: QL 220 Plus Overall Dimensions
71
7.52 in.
191.0 mm
4.67 in.
[118.7 mm]
8.27 in.
[210 mm]
8.16 in.
[207.4 mm]
3.18 in.
[80.7 mm]
3.9 in.
[100.2 mm]
(3x) #8-32
1.56 in. [39.7 mm]
2.80 in.
[71.1 mm]
1.18 in.[30.0 mm]
Figure 30: QL 320 Plus Overall Dimensions
1. Belt Clip must be removed to use all three mounting holes on the bottom of the QL 320 Plus.
continued
72
6.1 in.
[154.9 mm]
0.38 in.
[9.65 mm]
8.20 in.
[208 mm]
3.0 in.
[76.2 mm]
3.5 in.
[89 mm]
4.7 in.
1.63 in.
[41.4 mm]
4.98 in.
[126.5 mm]
3.83 in.
[97.3 mm]
7.8 in. [198.0 mm]
3.53 in.
[89.7 mm]
[119.3 mm]
3.57 in.
[90.7 mm]
Figure 31: QL 420 Plus Overall Dimensions
73
1.26 in. [32.0 mm]
0.79 in. [20.0 mm]
3.05 in.
[77.5 mm]
2.26 in [57.4 mm]
(4x) #8-32
0.74 in. [18.7 mm]
QL Plus Series Accessories
Description
Adjustable shoulder strap
Carr ying Strap
Protective soft case
Extra bat ter y packs
Desk Stand
Kickstand
Handi-Mount articulated arm and mounting plate
Model MM Q4 Vehicular Mount w/ external fanfold media storage
Model RCLI-DC Mobile Chargers-DC-DC run/charge units (input ranges from 12 to 60 VDC)
Model RCLI-AC- AC run/charge unit (100 to 240 VAC input)
Model LI72- Single Battery Charger (120-230 VAC input)
Model UCLI72- 4 Quad Battery Charger (100-240 VAC input)
Battery Eliminator- (A.C. Run and Charge)
QL 220
Plus
QL 320
Plus
• • •
• • •
• • •
• • •
• • •
• • •
• • •
• • •
• • •
• • •
• • •
QL 420
Plus
•
•
Refer to Appendix A for information on Data I/O Cables
For more accessory kit details and order numbers, contact the factory
or your authorized Zebra re-seller.
74
Appendix A
Pin 1
Pin 9
DB-9 Pin
Female Plug
(to P.C.)
8 Pin Male Plug (to printer)
(TXD) (RXD) (RTS) (CTS) (GND) (DTR) (DSR) Shield
(RXD) (TXD) (CTS) (RTS) (GND) (DSR) (DTR) Shield
3 2 7 8 5 4 6
1 2 3 4 5 7 8
1
4
6
7
3
5
8
2
PC Signals Printer Signals
PIN 1
6
(DSR)
SHIELD
(GND)
(DTR)
(CTS)
(RTS)
5 4
8
7
DB-9 PIN FEMALE
(PC Signals)
(RXD)
(TXD)23
8
(DTR)
SHIELD
5
(GND)
7
(DSR)
4
3
(RTS)
(CTS)
8 PIN DIN
(Printer Signals)
2
1
(TXD)
(RXD)
1
4
2
5
3
7
8
6
8 Pin Male Plug
(to printer)
PIN 9
Interface Cables RS232 Cables
Part Number ´BL11757-000; 8-Pin DIN to 9-Pin DB PC Cable (For Use With a Personal Computer) This part is also available as a coiled cable under Part Number BL15063-1.
Part Number BL16555-1 (Molded Right Angle DIN Housing to 9-Pin DB)
USB Cable
Part Number AT17010-1; USB A to USB Mini B Cable
75
More Interface Cables
Contact the Factory or your Zebra Sales Representative for more
information on interface cables to most major manufacturer’s data terminals.
You may also vist the Zebra Web site at:
www.zebra.com/accessories
for all series of Zebra mobile printers
for a listing of interface cables
76
Appendix B
Media Supplies
To insure maximum printer life and consistent print qual­ity and performance for your individual application, it is rec­ommended that only media produced by Zebra be used. Advantages include:
• Consistent quality and reliability of media products.
• Large range of stocked and standard formats.
• In-house custom format design service.
• Large production capacity which services the needs of many large and small media consumers including major retail chains world wide.
• Media products that meet or exceed industry standards.
For more information call Zebra Technologies Corporation at +1.866.230.9495 (U.S., Canada and Mexico) and ask to speak to a Media Sales Representative.
Appendix C
Maintenance Supplies
In addition to using quality media provided by Zebra, it is recommended that the printer be cleaned as prescribed in the maintenance section. The following items are available for this purpose:
• Cleaning Pen (12 pack), Reorder No. 105950-035
77
Appendix D
Product Support
When calling with a specific problem regarding your printer,
please have the following information on hand:
• Model number/type (e.g. QL 420 Plus)
• Unit serial number (refer to figure on opposite page)
• Product Configuration Code (PCC) (refer to figure on fol­lowing page))
In the Americas contact
Regional Headquarters Technical Support Customer Service
Zebra Technologies Corporation 475 Half Day Road, Suite 500 Lincolnshire, Illinois 60069 U.S.A T: +1 847 634 6700 Toll-free +1 800 423 0422 F: +1 847 913 8766
In Europe, Africa, the Middle East, and India contact
T: +1 847 913 2259 F: +1 847 913 2578 Hardware:
ts1america@ze bra.com
Software:
ts3america@zebr a.com
Regional Headquarters Technical Support Internal Sales Dept.
Zebra Technologies Europe Limited Dukes Meadow Millboard Road Bourne End Buckinghamshire SL8 5XF, UK
T: +44 (0)1628 556000 F: +44 (0)1628 556001
T: +44 (0) 1494 768298 F: +44 (0) 1494 768210 Germany: Tsgermany@zebra.com France: Tsfrance@ zebra.com Spain/ Portugal:
Tsspain @zebra .com
All other areas:
Tseurope@ze bra.com
Dept.
For printers, parts, media, and ribbon, please call your distributor, or contact us. T: +1 877 275 9327 E: clientcare@zebra.com
For printers, parts, media, and ribbon, please call you r dis tr ib ut or, or contact us. T: +44 (0) 1494 768316 F: +44 (0) 1494 768244 E:
cseurop e@zebra.com
In the Asia Pacic region contact
Regional Headquarters Technical Support Customer Service
Zebra Technologies Asia Pacic, LLC Refer to “About Zebra/Contact Us” at
www. zebra.com for complete contact
information. T: +65 6858 0722 F: +65 6885 0838
T: +65 6858 0722 F: +65 6885 0838 E: (China)
tschina@zebra.co m
All other areas:
tsasiap acic@zebra.com
78
For printers, parts, media, and ribbon, please call your distributor, or contact us. T: +65 6858 0722 F: +65 6885 0836 E: (China) order-csr@zebra.com All other areas:
csasiap acic@zebra.com
continued
Appendix D (continued)
Serial and PCC Number Locations for QL Plus Series Printers
Serial Number
Barcode
PCC
Barcode
QL320 PLus
QL 220 PLus
Serial Number
Barcode
PCC
Barcode
QL 420 PLus
79
Appendix E
Battery Disposal
The EPA certified RBRC® Battery Recycling Seal on the Lithium-Ion (Li-Ion) battery supplied with your printer indicates Zebra Technologies Corporation is voluntarily participating in an in­dustry program to collect and recycle these batteries at the end of their useful life, when
taken out of service in the United States or Canada. The RBRC program provides a convenient alternative to placing used Li-Ion batteries into the trash or the municipal waste stream, which may be illegal in your area.
Important • When the battery is depleted, insulate the terminals with
tape before disposal
Please call 1-800-8-BATTERY for information on Li-Ion bat­tery recycling and disposal bans/restrictions in your area. Zebra Technologies Corporation’s involvement in this program is part of our commitment to preserving our environment and conserving our natural resources.
Outside North America, please follow local battery recycling guidelines.
Product Disposal
site at:
http://www.zebra.com/environment
The majority of this printer’s components are
recyclable.
Do not dispose of any printer components in unsorted municipal waste. Please dispose of the battery according to your local regulations, and recycle the other printer components ac­cording to your local standards.
For more information, please see our web
80
Appendix F
Using zebra.com
The following examples use the search functions on Zebra’s
Web site for finding specific documents .
Go to http://www.zebra.com/us/en/support-downloads.html Select the appropriate printer in the Printer Support dropdown menu.
Select printer model (e.g. QL 420)
Click on the Manuals tab and select the desired language from the dropdown menu.
Select language
At the resulting screen, select “QL Plus Series User Guide (en)” or Download to view.t
81
Go to http://www.zebra.com/us/en/support-downloads/mobile/ql- 420 -plus.html#mainpartabs container=software
Click on Software & Utilities tab to download Label Vista.
82
Click on
“Download” to
download Label
Vista to your local
drive
Index
A
Accessories
Belt clip 44 Carrying Strap 48 Desk Stand 46 Kickstand 45 list of 74 Shoulder Strap 47 using 44
B
Battery, charging 12 Battery, installing 11 Battery life, tips for extending 49 Battery Safety Guidelines 18 Bluetooth™ Networking Overview
34
Bluetooth Device Address (BDA)
34
C
Charger, battery
LI72 single charger
three-wire version 15
LI72 Wall Chargers
Three-Wire Version 14
UCLI72-4 Quad Charger 16
charging times 17 front panel indicators 17
Charger Safety Guidelines 18 Cleaning
general instructions 50 QL 220 Plus 51 QL 320 Plus 53 QL 420 Plus 55
Communications
cable
strain relief for 31 infrared (IR) 33 RS232
Connector signals 69
with a cable 30 USB
Connector signals 70
with a cable 30
Communications diagnostics 61 Configuration label, printing 61
D
Damage, shipping 7 Declaration of Conformity
EU countries
Bluetooth radio 37
Compact Flash 802.11b 40 Zebra 802.11b WLAN 42
L
Label Vista 28,35
use in troubleshooting 61
M
Manual
CPCL Programming 7,35 EPL Programming 36 ZPL II Programming 36
Media, loading 19
fan-fold media 22
media spacer, use of 22 peel-o mode 23 QL 320 Plus 20 QL 420 Plus & QL 220 Plus 19 tear-o mode 23
O
Operator Controls 24
Keypad 24
error indicator 25
power-on indicator 24 LCD Control Panel 26
functions displayed 28
P
Platen
linerless 55
Programming language
CPCL 7 EPL 36 ZPL II 36
Q
QuickLink™ module 24,25
R
Radio optionsSee Wireless com-
munications Real Time Clock 66 Regulatory Information
Bluetooth radio (ZBR3) 37 Bluetooth radio (ZBR3 & QL+ZBR4) 37 CF WLAN radio 39 Zebra 802.11b Radio 41
S
Software 35 Specifications
Font/bar Code 68 Label 67
83
Memory/communications 66 Physical 70 printing 66
T
Troubleshooting
Communications Diagnostics Mode 61 Keypad control panel indicators 57 LCD control panel indicators 58
Troubleshooting tests 61
printing a conguration label 29,61
QL Plus conguration label example 63
Troubleshooting Topics 59
W
Wireless communications
Bluetooth™ radio 34,35 dual radio conguration 35 Infrared (IrDA) 33 Local Area Network 24
Zebra 802.11b WLAN Radio 41
WLAN Over view 35
84
he
s
Patent Numbers
This product and/or its use m ay be covered by one or m ore of t
follow ing U S patents and corresponding international patent
w orldw ide
D 275,286
D 347,021
D 389,178
D 430,199
D 433,702
D 549,768
3,964,673
4,019,676
4,044,946
4,360,798
4,369,361
4,387,297
4,460,120
4,496,831
4,593,186
4,607,156
4,673,805
4,736,095
4,758,717
4,816,660
4,845,350
4,896,026
4,897,532
4,923,281
4,933,538
4,992,717
5,015,833
5,017,765
5,021,641
5,029,183
5,047,617
5,103,461
5,113,445
5,140,144
5,132,709
5,142,550
5,149,950
5,157,687
5,168,148
5,168,149
5,180,904
5,229,591
5,230,088
5,235,167
5,243,655
5,247,162
5,250,791
5,250,792
5,262,627
5,267,800
5,280,163
5,280,164
5,280,498
5,304,786
5,304,788
5,321,246
5,335,170
5,364,133
5,367,151
5,372,439
5,373,148
5,378,882
5,396,053
5,396,055
5,399,846
5,408,081
5,410,139
5,410,140
5,412,198
5,415,482
5,418,812
5,420,411
5,436,440
5,444,231
5,449,891
5,449,893
5,468,949
5,479,000
5,479,002
5,479,441
5,486,057
5,503,483
5,504,322
5.519,381
5,528,621
5,532,469
5,543,610
5,545,889
5,552,592
5,570,123
5,578,810
5,589,680
5,612,531
5,642,666
5,657,066
5,680,459
5,726,630
5,768,991
5,790,162
5,791,796
5,806,993
5,813,343
5,816,718
5,820,279
5,848,848
5,860,753
5,872,585
5,874,980
909,233
5,
5,976,720
5,978,004
5,995,128
5,997,193
6,004,053
6,010,257
6,020,906
6,034,708
6,036,383
6,057,870
6,068,415
6,068,415
6,095,704
6,109,801
6,123,471
6,147,767
6,151,037
6,201,255 B1
6,231,253 B1
6,261,009
6,261,013
6,267,521
6,270,072 B1
6,285,845 B1
6,292,595
6,296,032
6,364,550
6,379,058 B1
6,409,401 B1
6,411,397 B1
6,428,227 B2
6,480,143
6,530,705
6,540,122
6,540,142
6,607,316
6,609,844
6,655,593
6,784,787
6,874,958
6,899,477
6,908,034
7,126,716
7,137,000
7,172,122
7,190,270
85
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