Quick Start Guide
QLn Series Mobile Printers
Introduction
Battery Install &
Charging
Introduction
Thank you for choosing the Zebra QLn™ Series Mobile Printers. These rugged printers will
become a productive and efficient addition to
your workplace thanks to their innovative design. Because
it is made by Zebra Technologies you can be assured of
world-class support for all of your bar code printers, software, and supplies.
This document provides an easy reference for operating
and maintaining the QLn Series Mobile Printer.
Complete and current documentation for this printer
is provided by the QLn Series User Guide available on the
Internet at: www.zebra.com/manuals.
QLn Series Overview (QLn320 Shown)
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Media Loading
Connect Printer/
Printer Controls
Cleaning and
Troubleshooting
Accessories and
Contact Info
QLn320
QLn320 QLn220
Media width:
1.0 in. to 3.125 in.
(25,4 mm to 79,4 mm)
Printer Dimensions
H: 6.85 in. (173,659 mm)*
W: 4.65 in.(117,856 mm)
D: 3.15 in (76,9 mm)
* with belt clip
Media width:
.63 in. to 2.18 in.
(16 mm to 55,37 mm)
Printer Dimension
H: 6.73 in. (170,9 mm)*
W: 3.60 in. (91,4 mm)
D: 2.75 in. (69,9 mm)
* with belt clip
QLn220
Always refer to the Important Safety Information data
sheet shipped with each printer and the Technical Bulletin
shipped with each battery pack. These documents detail
procedures to ensure maximum reliability and safety while
using this printer.
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1. Platen Roller
2. Bar Sensor
3. Media Support Disks
4. Tear Bar
5. Label Present Sensor
6. Peeler Lever
7. Peeler Bail
8. Latch Release Lever
9. Keypad
10. Strap Post
11. LCD Screen
12. Printhead
13. Media Cover
14. Gap Sensor
15. Power Button
16. Feed Button
17. LED Charge Indicator
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1615
P1031679-002 Rev. A
© ZIH Corp 2011
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Quick Start Guide
QLn Series Mobile Printers
Removing the BatteryQLn Series Overview continued
Introduction
Battery Install &
Charging
Media Loading
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Rotate the Belt Clip out of the
way of the Battery
Squeeze clip on battery pack
and remove.
Connect Printer/
Printer Controls
Cleaning and
Troubleshooting
18. Belt Clip
19. Battery
20. USB/RS232 Comm Ports
21. MAC Address Label
22. Docking Contacts
23. DC Input
Installing the Battery
QLn Series Smart
Battery
Accessories and
Contact Info
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Quick Start Guide
QLn Series Mobile Printers
Introduction
Battery Install &
Charging
Charging the Battery
There are five (5) ways to charge the QLn Series battery,
two of which being with the battery outside the printer (Quad
Charger and Smart Charger-2), and three inside the printer
(AC Power Adapter, Single Bay Ethernet Cradle, and Four Bay
Ethernet Cradle). All five options are detailed in the following
sections.
UCLI72-4 Quad Charger
The UCLI72-4 Quad Charger charges up to four QLn Series
battery packs simultaneously. Batteries must be removed
from the printer to be charged in the Quad Charger.
The indicators under the battery will allow you to monitor the
charging process per the table below:
1. Plug Power Supply
into A.C. Outlet.
2. Slide Battery Pack
into Charger bay
Smart Charger-2 (SC2) Single Battery Charger
Battery
Pack
Charge Status
LED Indicator
Health Status
LED Indicator
Media Loading
Connect Printer/
Printer Controls
Cleaning and Trouble
shooting
3. Rock Battery Pack
into place
Fast Charge
Fault
-
Amber
Indicator
Full Charge
Ready
Green
Indicator
Fast Charge
Full Charge
Fault
Ready
Charger Bay
Fast Charge
Fault
Full Charge
Ready
Power Indicator
Power Supply
Fast Charge
Full Charge
Fault
Ready
Power
• Plug the SC2 charger into the AC outlet.
• Insert the smart battery pack in the SC2 charger.
• The LED on the front of the charger will indicate the battery pack’s
charge status. Green indicates fully charged, Yellow indicates charging, and Amber indicates a fault.
When the SC2 is plugged in but no battery is present, the Charge Status LED
indicator will be green.
• A second LED will indicate the health of the battery pack:
Green=GOOD, Yellow=CAPACITY DIMINISHED, Yellow
Flashing=PAST USEFUL LIFE, and Amber=UNUSABLE-REPLACE
BATTERY. If the LED is off, there is either no battery or power present.
Consult the QLn Series User Guide available at www.zebra.com/manuals for
complete information on using the SC2 Single Charger.
Accessories and
Contact Info
Amber Green
Battery Status
On O Charging
On Flashing
O On
80% charged (O.K.
to use)
Completely
Charged
Flashing O Fault
The charge state of the QLn Series battery is reected by the LED Charge
Indicator located on the front of printer (as illustrated in the Printer Controls
section on Page 8).
Caution • Do not incinerate, disassemble, short circuit, or expose to
temperatures higher than 60oC (140oF).
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Quick Start Guide
QLn Series Mobile Printers
AC Power Adapter (included in kit p/n P1031365-024)
Ethernet Cradle (Single Bay & Four Bay)
Single Bay (QLn-EC)
Introduction
Battery Install &
Charging
Media Loading
Qln320 AC
Adapter
AC Power Cord
(varies with
location)
DC Input Jack
• Open the protective cover on the QLn Series printer
to expose the DC input charger jack.
• Connect the appropriate AC power cord for your geography
to the adapter and then plug the power cord into an AC receptacle.
• Plug the barrel plug from the AC adapter into the
charger jack on the printer.
Release Button
Ethernet Status
Indicator
LED Function LED Status Indication
Power Solid Green Power On
Ethernet Blinking Green Ethernet Activity
Power Status
Indicator
NOTE: Remove the “Docking Cradle Access” label (shown below) on the bottom
of the printer before docking the printer in the cradle.
Connect Printer/
Printer Controls
Cleaning and Trouble
shooting
Accessories and
Contact Info
• The printer will power up and begin charging. The printer
can be left on or turned off at this point. Charging will continue in either state, the status of which will be monitored
by the LED charge indicator on the front of the printer.
-
Batteries are shipped uncharged. Remove protective shrink-
wrap and labels from new battery packs and allow them to
charge completely prior to initial use.
While it’s possible to charge the battery when using the
printer, charge times will increase under this condition.
DOCKING CRADLE ACCESS
Four Bay (QLn-EC4)
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Quick Start Guide
QLn Series Mobile Printers
Loading the Media
Introduction
Battery Install &
Charging
A.
Media Cover
ips open
B.
Pull Media Supports
apart where shown.
Media Roll
Note direction media
pulls o the roll.
C.
Pull Media out of
Printer
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Close Media
Cover
Media Loading
Connect Printer/
Printer Controls
Cleaning and Trouble
shooting
Press Latch Button
-
Accessories and
Contact Info
5
Quick Start Guide
QLn Series Mobile Printers
Introduction
Battery Install &
Charging
Loading the Media (Peeler Activated)
B.A. C.
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4
Media Loading
Connect Printer/
Printer Controls
Cleaning and Trouble
shooting
D.
6
-
E.
To disengage the peeler
bail, press down until it
locks in the home position.
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Accessories and
Contact Info
6
Quick Start Guide
QLn Series Mobile Printers
Connecting the Printer
Connect The Printer With a Cable
You can connect your printer to a terminal or a PC using either RS232C or USB protocols. USB drivers are included in the Zebra Design-
er Driver which is available on the QLn Series product CD or can be downloaded from the Zebra Web site at www.zebra.com/software .
Introduction
Battery Install &
Charging
Media Loading
Connect Printer/
Printer Controls
Cable Communications with a Terminal.
RS232C or USB Communications
Communications
Port
Cable to Terminal
Refer to Appendix A in the QLn Series
User Guide for part numbers.
Terminal
Cable Communications with a PC
RS232
Connector
RS-232C or USB Communications
Cable to Computer
Refer to Appendix A in the User Guide
for part numbers.
USB
Connector
Cleaning and
Troubleshooting
Accessories and
Contact Info
To provide strain relief for the communication cables, twist the locking cap
in a clockwise direction to secure. Only
one cable can be used at a time in this
orientation.
Locking Cap
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Quick Start Guide
QLn Series Mobile Printers
Introduction
Battery Install &
Charging
Printer Controls
Power Button
Press to turn unit on. There will be a 10
second boot up time.
Press again to turn unit o
LED Charge Indicator
Solid Yellow: Charging
Solid Green: Fully charged
O: No DC Power Applied
O: With DC Power Applied: Charge Fault
Feed Button
Press to advance a blank label or a software determined length of journal media.
Media Loading
Connect Printer/
Printer Controls
Cleaning and
Troubleshooting
Printer Status Bar
Indicates the status of several
printer functions.**
Main Menu Screen
Displays graphical options in-
cluding Communication, Display,
Media, Battery, and Help.
Status Screen
Default screen the
printer will display
when the user is not
navigating the main
menu screen.
Navigation Bar
Displays user-selectable
options.
Soft Keys
Press to select a
function on the
Navigation Bar.
Accessories and
Contact Info
Four Way Navigation
Buttons
Scroll through menu
choices on Status Screen
Press “OK” to enter.
** Not every icon will be displayed on the Status Bar at one
time, only those applicable to the
printer’s conguration.
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Quick Start Guide
QLn Series Mobile Printers
Introduction
Battery Install &
Charging
Cleaning the Printers
Caution • To avoid possible personal injury or damage to the printer never insert sharp or
Peeler Bar
pointed objects into the printer mechanism.
Scraper
Platen Surface
Avoid using alcohol on
linerless platen surface
Bar Sensor
Bearing Points
Linerless Platens only
Media Loading
Connect Printer/
Printer Controls
Cleaning and
Troubleshooting
Printhead
Elements
Label Present
Sensor
Gap Sensor
Tear Bar
Area Cleaning Method Interval
Printhead Use the supplied cleaning pen to clean the print
elements from end to end (the print elements are
located in the thin gray line on the printhead).
Platen Surface
Linerless Platen
Surface
Peeler bar
Scraper (Linerless
units only)
Rotate the platen roller and clean it thoroughly
with the cleaning pen.
Units with linerless platens: Rotate platen & clean
bearing points only. Avoid use of alcohol on the
surface of linerless platens!
Clean thoroughly with the cleaning pen. As needed
Clean thoroughly with the cleaning pen.
After every ve rolls of media (or more often,
if needed) Linerless media requires more
frequent cleaning
After every ve rolls of media (or more
often, if needed)
Media Support Disks
Linerless units only
Linerless View
Accessories and
Contact Info
Tear bar Clean thoroughly with the cleaning pen.
Exterior Wipe with water-dampened cloth
Interior
Interior of units
with Linerless
Platens
Brush/air blow. Ensure the Bar Sensor, Gap
Sensor and Label Present Sensor windows are
free of dust.
Clean inside surfaces of Media Supports & Media
Support Disks with the supplied cleaning pen or 70%
isopropyl alcohol on a cotton swab.
As needed
After every ve rolls of media (or more
often, if needed)
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Quick Start Guide
QLn Series Mobile Printers
Troubleshooting
LCD Control Panel
The top of the display shows icons indicating the status of various printer functions. Check
the indicator status and refer to the referenced Troubleshooting table below.
Introduction
Battery Install &
Charging
Media Loading
Icon Status Indication
On
Not Present
Blinking
Antenna Blinking
Antenna Blinking 1 Parenthesis Solid
Antenna and 2 Parentheses Solid
Antenna and 2 Parentheses Blinking
Not Present
4 Bars >80% Charged
3 Bars 60%-80% Charged
2 Bars 40%-60% Charged
1 Bar 20%-40% Charged
0 Bars Low Battery
4 Bars Blinking w/ Lightning Bolt Charging at >80% Capacity
3 Bars Blinking w/ Lightning Bolt Charging at 60-80% Capacity
Associated/Attempting WLAN Authentication
Bluetooth Link established
Bluetooth Link inactive
Connecting and Transmitting Labels
Looking for AP
Associated and Authenticated
Receiving Data
No Radio Present
Connect Printer/
Printer Controls
Cleaning and
Troubleshooting
2 Bars Blinking w/ Lightning Bolt Charging at 40-60% Capacity
1 Bar Blinking w/ Lightning Bolt Charging at 20-40% Capacity
0 Bars w/ Lightning Bolt Charging at <20% Capacity
Blinking Media Cover Open
Blinking Retrieving printer data
Solid Connected & Not Receiving Label Data
Not Present No Ethernet Connection
Blinking Data processing in progress
Steady No data being processed
Blinking Out of Media
Steady Media present
Blinking
Not Present No error exists
4 Bars 802.11 signal strength > 75%
3 Bars 802.11 signal strength </= 75%
2 Bars 802.11 signal strength </= 50% but >25%
Error exists (excluding Media Out and Head Latch
Open)
Accessories and
Contact Info
1 Bar 802.11 signal strength </= 25%
0 Bars No signal strength
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Quick Start Guide
QLn Series Mobile Printers
Introduction
Battery Install &
Charging
Accessories
Adjustable Shoulder Strap
Pull
Strap
here to
shorten
Hand Strap
Pull Strap
here to
lengthen
Hold Buckle
Insert loop
into cut-outs
on printer.
Secure loop
over button to
fasten.
Media Loading
Connect Printer/
Printer Controls
Cleaning and
Troubleshooting
Belt Clip (standard on most printers)
To use: Hook the clip over your belt, and ensure that the clip is
securely attached to the belt. The belt clip will pivot in all directions to allow you to move freely while wearing the printer.
Soft Case
Both the QLn220 and 320 have soft case options that
also allow you to carry the printer from your belt.
Belt
Clip printer to
belt
Accessories and
Contact Info
Printer can pivot
freely
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Quick Start Guide
QLn Series Mobile Printers
Introduction
Battery Install &
Charging
Product Support
For product support, and the latest versions of all customer documentation, contact
Zebra Technologies at: www.zebra.com
Refer to Appendix D in the QLn320 User Guide for more detailed contact information
In the AmerIcAs contAct:
Zebra Technologies Corporation
475 Half Day Road, Suite 500
Lincolnshire, IL 60069
Phone: +1.847.634.6700 or +1.866.230.9494
Fax: +1.847.913.8766
Media Loading
Connect Printer/
Printer Controls
In europe, AfrIcA, the mIddle eAst, And IndIA contAct:
Zebra Technologies Europe Limited
Dukes Meadow, Millboard Road
Bourne End
Buckinghamshire, SL8 5XF, UK
Phone: +44.1628.556000
Fax: +44.1628.556001
In the AsIA pAcIfIc regIon contAct:
Zebra Technologies Asia Pacic Pte. Ltd.
120 Robinson Road
#06-01 Parakou Building
Singapore 068913
Phone: +65-6858 0722
Fax: +65-6885 0838
Go to www.zebra.com/contact for complete contact information.
Cleaning and
Troubleshooting
Accessories and
Contact Info
Zebra Technologies Corporation
475 Half Day Road, Suite 500
Lincolnshire, IL 60069
Phone: +1.847.634.6700 or +1.800.423.0442
Fax: +1.847.913.8766
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