PS20
Personal Shopper
Product Reference
Guide
for Android ™ 9.0 Pie
MN-003570-02EN Rev A
Copyright
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many
jurisdictions worldwide. Google, Android, Google Play and other marks are trademarks of Google LLC. All
other trademarks are the property of their respective owners. ©2021 Zebra Technologies Corporation and/or
its affiliates. All rights reserved.
COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to
www.zebra.com/copyright
WARRANTY: For complete warranty information, go to www.zebra.com/warranty.
END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula.
Terms of Use
• Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining
the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to
any other parties for any other purpose without the express, written permission of Zebra Technologies.
• Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
• Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
• Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever (including,
without limitation, consequential damages including loss of business profits, business interruption, or loss of
business information) arising out of the use of, the results of use of, or inability to use such product, even if
Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
.
Revision History
Changes to the original guide are listed below:
Change Date Description
-01 Rev A 07/2019 Initial release.
-02 Rev A
09/2021
Update GMS Res
tricted.
2
Table of Contents
Copyright ......................................................................................................................... 2
Terms of Use ..................................................................................................................2
Revision History ..............................................................................................................2
About This Guide........................................................................................................ 11
Configurations ............................................................................................................... 11
Notational Conventions ................................................................................................. 11
Service Information ....................................................................................................... 12
Software Versions ......................................................................................................... 12
Getting Started............................................................................................................ 13
Unpacking .....................................................................................................................13
Removing the Screen Protection Film ................................................................... 13
Features ........................................................................................................................ 14
Status LED ....................................................................................................................15
Scan Key ....................................................................................................................... 16
Setting Up the Device ................................................................................................... 17
Charging the Battery ..................................................................................................... 17
Charging Temperature .......................................................................................... 19
LED Status Indicators ............................................................................................ 19
Replacing the Battery .................................................................................................... 20
Compatibility .................................................................................................................21
Battery Comparison ...................................................................................................... 21
Powering on the Device ................................................................................................ 22
Zebra Visibility Services ................................................................................................ 22
Using the Device ......................................................................................................... 24
Home Screen ................................................................................................................ 24
Setting Home Screen Rotation .............................................................................. 25
3
Table of Contents
Status Bar .............................................................................................................. 25
Status Icons .................................................................................................... 26
Notification Icons ............................................................................................. 26
Managing Notifications .................................................................................... 27
Quick Access Panel ........................................................................................ 28
Editing Icons on Quick Settings ...................................................................... 29
Battery Management ..................................................................................................... 29
Monitoring Battery Usage ...................................................................................... 29
Low Battery Notification ......................................................................................... 30
Battery Optimization .............................................................................................. 30
Suspend Mode .............................................................................................................. 30
Transferring Files with a Host Computer via USB ........................................................ 30
Transferring Files .................................................................................................. 30
Transferring Photos ............................................................................................... 31
Disconnect from the Host Computer ..................................................................... 31
Settings........................................................................................................................ 32
Accessing Settings ........................................................................................................ 32
Display Settings ............................................................................................................ 32
Setting the Screen Brightness ............................................................................... 32
Setting Night Light ................................................................................................. 32
Setting Screen Rotation ........................................................................................ 33
Setting Screen Timeout ......................................................................................... 33
Ambient Display .................................................................................................... 33
Setting Font Size ................................................................................................... 34
Setting Display Size .............................................................................................. 34
Setting Screen Saver ............................................................................................ 34
Configuring Screen Saver Settings ................................................................. 35
Setting the Date and Time ............................................................................................ 36
General Sound Setting .................................................................................................. 36
Sound Options ....................................................................................................... 37
Remapping a Button ..................................................................................................... 37
Keyboards .....................................................................................................................38
Keyboard Configuration ......................................................................................... 38
Enabling Keyboards ........................................................................................ 38
Switching Between Keyboards ....................................................................... 38
Using the Android and Gboard Keyboards ............................................................ 38
Editing Text ..................................................................................................... 38
Entering Numbers, Symbols, and Special Characters .................................... 38
Using the Enterprise Keyboard ............................................................................. 39
Numeric Tab ................................................................................................... 39
Alpha Tab ........................................................................................................ 39
4
Table of Contents
Additional Character Tab ................................................................................ 39
Scan Tab ......................................................................................................... 40
Language Usage ........................................................................................................... 40
Changing the Language Setting ............................................................................ 40
Adding Words to the Dictionary ............................................................................. 41
Applications ................................................................................................................ 42
Accessing Apps ............................................................................................................ 45
Switching Between Recent Apps .......................................................................... 45
Battery Manager ........................................................................................................... 45
Camera ........................................................................................................................ 48
Taking Photos ....................................................................................................... 48
Recording Videos .................................................................................................. 49
Photo Settings ....................................................................................................... 50
Front Camera .................................................................................................. 50
Video Settings ....................................................................................................... 50
Front Camera .................................................................................................. 50
Cradle Firmware Updater ............................................................................................. 52
Sending the Firmware File Using Intents .............................................................. 53
Send an intent using ADB: .............................................................................. 53
Send an intent using MDM .............................................................................. 54
Send the file using the Recovery Method ....................................................... 54
Send an Airwatch intent .................................................................................. 54
Send a SOTI intent ......................................................................................... 54
Cradle Utility ................................................................................................................. 55
Controlling the Cradle ............................................................................................ 55
Setting the Cradle .................................................................................................. 56
Performing Cradle Diagnostics .............................................................................. 56
Viewing Cradle Information ................................................................................... 57
Smart Cradle Configuration ......................................................................................... 58
Support .................................................................................................................. 58
Prerequisites/Assumptions .................................................................................... 58
Error Prevention .................................................................................................... 58
Accessing CradleSmartConfig .............................................................................. 59
Using CradleSmartConfig ...................................................................................... 59
Auditing ................................................................................................................. 62
Quick Audit ...................................................................................................... 62
Full Audit ......................................................................................................... 62
Wall Map Examples ............................................................................................... 63
DataWedge Demonstration .......................................................................................... 64
Scanner Selection ................................................................................................. 64
Device Central ............................................................................................................. 65
5
Table of Contents
Scan and Pair Tab ................................................................................................. 65
Scan and Pair ................................................................................................. 65
Scan to Pair .................................................................................................... 66
Manually Pairing ............................................................................................. 66
Peripherals Tab ..................................................................................................... 66
My Device Tab ...................................................................................................... 66
Unpairing a Peripheral ........................................................................................... 66
Paging an RS6000 Ring Scanner ......................................................................... 67
Diagnostic Tool ............................................................................................................ 68
Settings ................................................................................................................. 69
Battery Test Information ........................................................................................ 69
GPS Test Information ............................................................................................ 70
System Test Information ....................................................................................... 70
WLAN Test Information ......................................................................................... 70
WWAN Test Information ........................................................................................ 70
Bluetooth Test Information .................................................................................... 70
Enterprise Browser ...................................................................................................... 71
Enterprise Browser Application ............................................................................. 71
RxLogger ......................................................................................................................72
RxLogger Configuration ........................................................................................ 72
Configuration File .................................................................................................. 72
Enabling Logging ................................................................................................... 72
Disabling Logging .................................................................................................. 72
Extracting Log Files ............................................................................................... 73
Backup .................................................................................................................. 73
RxLogger Utility ..................................................................................................... 73
Initiating the Main Chat Head .......................................................................... 73
Removing the Main Chat Head ....................................................................... 73
Viewing Logs ................................................................................................... 73
Removing a Sub Chat Head Icon ................................................................... 74
Backing Up In Overlay View ........................................................................... 74
Sound Recorder ........................................................................................................... 75
Data Capture................................................................................................................ 76
Introduction ................................................................................................................... 76
Scanning Considerations .............................................................................................. 76
Scanning Bar Codes ..................................................................................................... 76
Scanning Tips ................................................................................................. 78
Decode Screen Notification ................................................................................... 78
Hands Free Scanning ................................................................................................... 78
Settings ................................................................................................................. 78
Scanning Mode ..................................................................................................... 79
6
Table of Contents
Proximity Range .................................................................................................... 79
DataWedge ................................................................................................................... 80
Enabling DataWedge ............................................................................................ 80
Disabling DataWedge ............................................................................................ 80
Decoders ............................................................................................................... 80
Wireless ....................................................................................................................... 83
Wireless Local Area Networks ...................................................................................... 83
Accessing Settings ........................................................................................................ 84
Connecting to a Wi-Fi Network ..................................................................................... 84
Removing a Wi-Fi Network .................................................................................... 84
WLAN Configuration ..................................................................................................... 85
Configuring a Secure Wi-Fi Network ..................................................................... 85
Manually Adding a Wi-Fi Network ......................................................................... 86
Configuring for a Proxy Server .............................................................................. 86
Configuring the Device to Use a Static IP Address ............................................... 87
Wi-Fi Preferences .................................................................................................. 88
Additional Wi-Fi Settings ....................................................................................... 88
Wi-Fi Direct ............................................................................................................ 89
Wi-Fi Advanced Features ...................................................................................... 89
Bluetooth ....................................................................................................................... 90
Adaptive Frequency Hopping ................................................................................ 90
Security ................................................................................................................. 90
Bluetooth Profiles .................................................................................................. 91
Bluetooth Power States ......................................................................................... 91
Bluetooth Radio Power .......................................................................................... 92
Enabling Bluetooth .......................................................................................... 92
Disabling Bluetooth ......................................................................................... 92
Discovering Bluetooth Device(s) ........................................................................... 92
Changing the Bluetooth Name .............................................................................. 93
Connecting to a Bluetooth Device ......................................................................... 93
Selecting Profiles on the Bluetooth Device ........................................................... 93
Unpairing a Bluetooth Device ................................................................................ 93
Cast ............................................................................................................................... 94
Accessories................................................................................................................. 95
Accessories ...................................................................................................................95
Installation of the Single Slot Cradle ............................................................................. 98
Charging Modes .................................................................................................... 98
Standard Charging Mode ................................................................................ 98
Fast Charging Mode ....................................................................................... 98
7
Table of Contents
Mounting the Single Slot Cradle on a Dispenser Wall ........................................... 98
Wiring .................................................................................................................. 101
Assembly ............................................................................................................. 102
System Cabling ................................................................................................... 103
Installation of the Three Slot Cradle ............................................................................ 105
Mounting Configurations ..................................................................................... 105
High Density Configuration ........................................................................... 105
Super High Density Configuration ................................................................. 106
Desktop Configuration .................................................................................. 107
Charging Modes .................................................................................................. 107
Standard Charging Mode .............................................................................. 108
Fast Charging Mode ..................................................................................... 108
Mounting the Three Slot Cradle on a Dispenser Wall ......................................... 109
Releasing the PS20 from the Charging Cradles ......................................................... 114
Software Release Using the Menu ...................................................................... 115
Software Release Using the Cradle Utility .......................................................... 115
Manual Release Using a Release Key ................................................................ 115
Manual Release of the PS20 from the Single Slot Cradle ............................ 115
Manual Release of the PS20 from the Three Slot Cradle ............................. 116
USB Cable Battery Cover ........................................................................................... 117
Installing the USB Cable Battery Cover .............................................................. 117
Removing the USB Cable Battery Cover ............................................................ 118
Soft Holster ................................................................................................................. 119
Using the Belt Clip ............................................................................................... 119
Using the Shoulder Strap .................................................................................... 121
Application Deployment........................................................................................... 122
Introduction ................................................................................................................. 122
Security ....................................................................................................................... 122
Secure Certificates ...................................................................................................... 122
Installing a Secure Certificate ..................................................................................... 122
Configuring Credential Storage Settings ............................................................. 123
Development Tools ..................................................................................................... 123
Android Application Development ....................................................................... 123
Development Workstation ............................................................................. 123
Target Device ................................................................................................ 123
EMDK for Android ............................................................................................... 124
StageNow ............................................................................................................ 124
MX Features ........................................................................................................ 124
GMS Restricted ............................................................................................. 125
ADB USB Setup .......................................................................................................... 125
Enabling USB Debugging ........................................................................................... 125
8
Table of Contents
Application Installation ................................................................................................ 126
Installing Applications Using the USB Connection .............................................. 126
Installing Applications Using the Android Debug Bridge ..................................... 126
Uninstalling an Application .................................................................................. 127
Performing a System Update ...................................................................................... 127
Downloading the System Update Package ......................................................... 127
Using ADB ........................................................................................................... 127
Verify System Update Installation ............................................................................... 128
Performing an Enterprise Reset .................................................................................. 128
Downloading the Enterprise Reset Package ....................................................... 129
Using ADB ........................................................................................................... 129
Performing a Factory Reset ........................................................................................ 130
Downloading the Factory Reset Package ........................................................... 130
Using ADB ........................................................................................................... 130
Storage .......................................................................................................................131
Random Access Memory ............................................................................................ 131
On Device Storage .............................................................................................. 132
Internal Storage ................................................................................................... 132
Enterprise Folder ................................................................................................. 132
App Management ........................................................................................................ 132
Viewing App Details .................................................................................................... 133
Managing Downloads ................................................................................................. 133
Maintenance and Troubleshooting ........................................................................ 134
Introduction ................................................................................................................. 134
Maintaining the Device ................................................................................................ 134
Battery Safety Guidelines ........................................................................................... 134
Long Term Storage ..................................................................................................... 135
Cleaning Instructions .................................................................................................. 135
Approved Cleanser Active Ingredients ................................................................ 135
Harmful Ingredients ............................................................................................. 136
Device Cleaning Instructions ............................................................................... 136
Special Cleaning Notes ....................................................................................... 136
Cleaning Materials Required ............................................................................... 136
Cleaning Frequency ............................................................................................ 137
Cleaning the Device ............................................................................................ 137
Housing ......................................................................................................... 137
Display .......................................................................................................... 137
Camera and Exit Window ............................................................................. 137
Cleaning Battery Connectors .............................................................................. 137
Cleaning Cradle Connectors ............................................................................... 137
9
Table of Contents
Troubleshooting .......................................................................................................... 138
Resetting the Device ........................................................................................... 138
Performing a Soft Reset ................................................................................ 138
Performing a Hard Reset .............................................................................. 138
Entering into Recovery Mode .............................................................................. 139
PS20 .................................................................................................................... 140
Cradles ................................................................................................................ 142
Specifications............................................................................................................ 143
Introduction ................................................................................................................. 143
Data Capture Supported Symbologies ................................................................ 143
Three Slot Cradle ................................................................................................ 143
Single Slot Cradle ................................................................................................ 144
PS20 Interface Connector Pin-Outs ............................................................................ 144
Cable Specifications ................................................................................................... 145
Power Supply Cable, Y-type ............................................................................... 145
Cradle Interconnection Cable .............................................................................. 145
Index
10
About This Guide
Configurations
This guide covers the following configurations:
Table 1
Configuration Radios Display Memory
PS20 Base WLAN: 802.11
a/b/g/n/d/h/i/k/r/v/ac
WPAN: Bluetooth
v5.0
PS20 Plus WLAN: 802.11
a/b/g/n/d/h/i/k/r/v/ac
WPAN: Bluetooth
v5.0
WVGA 4.0”
color
WVGA 4.0”
color
4 GB RAM/16
GB Flash
4 GB RAM/16
GB Flash
4 GB RAM/32
GB Flash
Notational Conventions
Data Capture
Options
SE2100 Android
SE4710 +
Digimarc
Operating
System
Open Source
Project
(AOSP)/
Google
Mobile
Services
(GMS)
9.0
Android
Open Source
Project
(AOSP)/
Google
Mobile
Services
(GMS)
9.0
The following conventions are used in this document:
11
• Bold text is used to highlight the following:
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen
• Key names on a keypad
• Button names on a screen.
• Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential.
• Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists.
Service Information
If you have a problem with your equipment, contact Customer Support for your region. Contact information is
available at: www.zebra.com/support
About This Guide
.
When contacting support, please have the following information available:
• Serial number of the unit (found on manufacturing label)
• Model number or product name (found on manufacturing label)
• Software type and version number
Customer Support responds to calls by email or telephone within the time limits set forth in support
agreements.
If the problem cannot be solved by Customer Support, you may need to return the equipment for servicing and
will be given specific directions. We are not responsible for any damages incurred during shipment if the
approved shipping container is not used. Shipping the units improperly can possibly void the warranty.
If the device was purchased from a business partner, contact that business partner for support.
Software Versions
To determine the current software versions:
1. Go to Settings.
2. Touch System.
3. Touch About phone.
4. Scroll to view the following information:
•Model
• Android version
• Build number.
To determine the device serial number, touch About phone > Status.
• Serial number
12
Getting Started
Unpacking
Carefully remove all protective material from the device and save the shipping container for later
storage and shipping.
Verify that the box contains all the equipment listed below:
• PS20 (includes lithium-ion battery)
• Regulatory Guide
Inspect the equipment for damage. If you are missing any equipment or if you find any damaged
equipment, contact Support immediately. See Service Information on page 12 for contact information.
Removing the Screen Protection Film
A screen protection film is applied to the PS20 screen to protect the screen during shipping. To
remove the screen protector, carefully lift the thin film off the touch screen display.
13
Features
Scan Key
Touch Screen
LED Status
Camera
Microphone
Figure 1 Features - Front View
Getting Started
Table 2 Features- Front View
Item Function
Microphone Use for audio input and SmartLens locationing. Allows shoppers to
speak to a store associate via push-to-talk or to a virtual assistant via
speech-to-text.
Camera With the front-facing camera, the device supports Visible Light
LED Status Indicates the battery charge state while charging or the scan/decode
Touch Screen Displays all information needed to operate the device.
Scan Key Use for trigger input for scanner or as a Select/Enter key.
Communications (VLC) indoor positioning/locationing applications. In
addition, the camera is used for image/face recognition. Available on
Plus configurations.
status.
Red: Barcode scan in progress (Scan key is pressed).
Single Green Blink: Successful decode.
14
Getting Started
Power Connector
Battery Cover
Speaker
Scan Exit
Window
Branding Plate Slot
Figure 2 Features - Back and Side View
Table 3 Features-
Scan Exit
Window
Speaker Provides audio output for video, music, notifications, and PTT.
Battery Cover Encloses the battery and attaches to the device’s handle.
Power/Cradle
I/OConnector
Branding Plate
Slot
Status LED
The Status LED indicates imaging and charging status.
Back and Side View
Item Function
Provides data capture using the scanner.
Provides charging via cradle and cradle communication to lock/unlock
the cradle slots. Use to perform a hard reset with the terminal reboot
tool.
Provides space for custom logo.
15
Getting Started
Status LED
Figure 3 PS20 Status LED
Table 4 Status LED Indications
LED State Indication
Imaging
Off Normal operation or PS20 is turned off.
Red Imaging in progress (Scan key is pressed).
Single Green Blink Successful decode.
Charging (PS20 docked in cradle)
Off Power not applied to cradle.
Blinking Green Charging.
Solid Green Charging complete.
Blinking Red Charging error, for example:
Scan Key
The Scan key operates the imager when a scanning application is active. When the PS20 is turned off, press
the Scan key for three seconds to power on the PS20.
PS20 not inserted properly.
Charging LED feature disabled.
Temperature is too low or too high.
Charging has gone on too long without completion (typically eight hours).
16
Figure 4 Scan Key
Scan Key
Setting Up the Device
To start using the device for the first time:
Getting Started
• Charge the battery to at least 30% capacity.
NOTE: When the device is shipped from the factory, it is placed into Ship Mode, where the device enters its lowest possible
power state. The device can exit Ship Mode by docking it in a powered cradle or in a powered USB cable. Fully charging the
battery pack to 100% is recommended immediately after exiting ship mode to calibrate the state of charge.
Charging the Battery
Use one of the following accessories to charge the PS20.
Table 5 Charging Cradles
Description Part Number
Single Slot Cradle CRD-MC18-1SLOT-01 CBL-DC-394A1-01
CBL-DC-393A1-02
CBL-DC-392A1-02
High Density (HD) Three Slot Cradle
(Locking)
High Density (HD) Three Slot Cradle
(Non-Locking)
CRD-MC18-3SLCKH-01 CBL-DC-394A1-01
CBL-DC-393A1-02
CBL-DC-392A1-02
CRD-MC18-SLOTH-01 CBL-DC-394A1-01
CBL-DC-393A1-02
CBL-DC-392A1-02
DC
Cable
Cables
Interconnect
Cable
25-66431-01R
25-66430-01R
25-66431-01R
25-66430-01R
25-66431-01R
25-66430-01R
Extension
Cable
_____
CBL-MC18EXINT1-01
CBL-MC18EXINT1-01
Super High Density (HD) Three Slot
Cradle (Locking)
NOTE: Ensure that you follow the guidelines for battery safety described in the PS20 Product Reference Guide.
CRD-MC18-3SLCKS-01 CBL-DC-394A1-01
CBL-DC-393A1-02
CBL-DC-392A1-02
17
25-66431-01R
25-66430-01R
CBL-MC18EXINT1-01
Getting Started
1. To charge the battery, connect the charging accessory to the appropriate power source.
2. Insert the PS20 into a cradle. The PS20 turns on and begins charging.
Figure 5 Single Slot Cradle
Figure 6 Three Slot Cradle
18
The battery charges 0 to 90% depending on the following conditions, measured at room temperature:
• When connected to a 1.0 cradle (normal charge mode), charge time is less than four hours.
• When connected to a 1.5 cradle (fast charge mode), charge time is less than three hours.
NOTE: To charge the battery in the device, it is recommended to use a charging cradle instead of the USB cable, since it is
more time efficient.
Charging Temperature
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The device or cradle always performs
battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37°C (+98°F))
the device or cradle may for small periods of time alternately enable and disable battery charging to keep the
battery at acceptable temperatures. The device and cradle indicates when charging is disabled due to
abnormal temperatures via its LED.
LED Status Indicators
By default, the charging LED indication is disabled.
Getting Started
To enable the charging LED indication:
1. Go to Settings.
2. Touch Display.
3. Touch Charging LED. The option switch turns green.
4. Touch .
Table 6 LED Status Indicators
LED State Indication
Imaging
Off Normal operation or PS20 is turned off.
Red Imaging in progress (Scan key is pressed).
Single Green Blink Successful decode.
Charging (PS20 docked in cradle)
Off Power not applied to cradle.
PS20 not inserted properly.
Charging LED feature disabled.
Blinking Green Charging.
Solid Green Charging complete.
Blinking Red Charging error, for example:
Temperature is too low or too high.
Charging has gone on too long without completion (typically eight hours).
19
Replacing the Battery
Press down plastic tab to release
To replace the battery:
1. Touch and hold the soft power button until the menu appears.
2. Touch Power Off.
3. Touch OK.
CAUTION: The PS20 must be off before removing the battery. Failing to turn off the PS20 before removing the battery may
damage the data stored on flash memory or corrupt the operating system files.
4. Loosen the captive screw that secures the battery cover, using a Phillips (PH00)screwdriver.
5. Lift the battery cover from the handle.
6. Inside the battery compartment, press down the plastic tab of the battery cable connector and slide it out of
the shrouded male pin connector.
7. Remove the battery from the battery compartment.
Figure 7 Remove the Battery
Getting Started
8. With the replacement battery, guide and press the battery cable connector into the shrouded male pin
connector inside the battery compartment. The connector is designed to only fit one way.
9. Place the battery inside the battery compartment.
10.Place the battery cover onto the handle.
11.Secure the battery cover with the screw, using a Phillips (
PH00)screwdriver.
20
Figure 8 Installing the Battery
Battery Cover
Battery
Battery
Compartment
Battery Cable
Connector
Shrouded Male
Pin Connector
Battery
Compartment
Getting Started
Compatibility
The table below displays compatibility between the PS20 and MC18 devices and accessories.
Table 7 Compatibility
PS20 Yes No Yes
MC18 No Yes Yes
• PS20 PowerPrecision+ batteries are compatible with all PS20 devices and MC18 Single Slot and Three
Slot cradles.
• PS20 PowerPrecision+ batteries are not compatible with MC18 devices.
• MC18 PowerPrecision+ batteries are not compatible with PS20 devices.
Battery Comparison
The table below displays a comparison of the PS20 batteries with the MC18 batteries.
Table 8 Battery Comparison
Battery Type PowerPrecision+ PowerPrecision+
PS20
Batteries
Feature MC18 PS20
MC18
Batteries
MC18
Cradles
Battery Capacity 2,275 mAh 3,500 mAh
Charging Mode Standard and Fast Standard and Fast
21
Powering on the Device
The PS20 starts automatically as soon as power is applied; either with a charged battery installed or when
inserted into the cradle.
If charged battery is installed and the PS20 is turned off, press the Scan key to turn on.
Getting Started
When the PS20 is powered on for the first time, it initializes its system. The splash
period of time.
Figure 9 Splash Screen
The splash screen is followed by the boot animation screen and then the Home Screen.
Figure 10 Home Screen
screen appears for a short
Zebra Visibility Services
The device captures and provides device analytics to a system administrator. The first time the device boots
(or after a Factory reset), the Zebra Services agreement screen displays.
22
Getting Started
Figure 11 Zebra Services
1. Touch the Device Data switch to disable the device from sending analytics data.
2. Touch OK.
23
Using the Device
1
2345
6
Home Screen
Turn on the device to display the Home screen. Depending on the configuration, the Home screen may
appear different. Contact your system administrator for more information.
After a suspend or screen time-out, the Home screen displays with the lock slider. Touch the screen
and slide up to unlock. For screen locking information, see Un-Locking the Screen.
The Home screen provides additional screens for placement of widgets and shortcuts. Swipe the
screen left or right to view the additional screens.
NOTE:
By default, non-GMS devices do not have the same icons on the Home screen as GMS. Icons are shown below
for example only.
Home screen icons can be configured by the user and may look different than shown.
The Home screen consists of the following:
24
Table 9 Home Screen Items
Notification Icons
Status Icons
Item Description
1 — Status Bar Displays the time, status icons (right side), and notification icons (left side). For
more information see Notification Icons on page 26 and Managing Notifications on
page 27.
2 — Power Icon Places the PS20 in suspend mode when touched and opens menu when touched
and held.
3 — Menu Icon Displays running applications.
4 — Home Icon Displays the Home screen.
5 — Back Icon Displays the previous screen.
6 — Shortcut Icons Opens applications installed on the PS20. See App Shortcuts and Widgets on
page 54 for more information.
Setting Home Screen Rotation
By default the Home screen rotation is disabled.
Using the Device
To enable Home screen rotation:
1. Touch and hold anywhere on the Home screen until the options appear.
2. Touch Home settings.
3. Touch the Allow Home screen rotation switch.
4. Touch .
5. Rotate the device.
Status Bar
The Status bar displays the time, notification icons (left side), and status icons (right side).
NOTE: Some Status icons may not appear in the Status bar if there are too many icons to display.
Figure 12 Notification and Status Icons
If there are more notifications than can fit in the Status bar, a dot displays indicating that more notifications
exist. Swipe down from the Status bar to open the Notification panel and view all notifications and status.
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Using the Device
Status Icons
Table 10 Status Icons
Icon Description
Alarm is active.
Main battery is fully charged.
Main battery is partially drained.
Main battery charge is low.
Main battery charge is very low.
Main battery is charging.
All sounds, except media and alarms, are silenced and vibrate mode is active.
Do Not Disturb mode active.
Airplane Mode is active. All radios are turned off.
Bluetooth is on.
The device is connected to a Bluetooth device.
Connected to a Wi-Fi network.
Not connected to a Wi-Fi network or no Wi-Fi signal.
Connected to an Ethernet network.
Speakerphone enabled.
Notification Icons
Table 11 Notification Icons
Icon Description
Main battery is low.
More notifications are available for viewing.
Data is syncing.
Indicates an upcoming event. Non-GMS devices only.
Indicates an upcoming event. GMS devices only.
Open Wi-Fi network is available.
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Using the Device
Quick Settings Bar
Table 11 Notification Icons (Continued)
Icon Description
Song is playing.
Problem with sign-in or sync has occurred.
Device is uploading data.
Device is downloading data when animated and download is complete when static.
Device is connected to or disconnected from virtual private network (VPN).
Preparing internal storage by checking it for errors.
USB debugging is enabled on the device.
Indicates that RxLogger app is running.
Indicates the Bluetooth scanner is connected to the device.
Indicates the RS6000 is connected to the device in HID mode.
Managing Notifications
Notification icons report the arrival of new messages, calendar events, alarms, and ongoing events. When a
notification occurs, an icon appears in the Status bar with a brief description. See Notification Icons for a list of
possible notification icons and their description. Open the Notification panel to view a list of all the notifications.
To open the Notification panel, drag the Status bar down from the top of the screen.
Figure 13 Notification Panel
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Using the Device
To respond to a notification, open the Notification panel and then touch a notification. The Notification panel
closes and the corresponding app opens.
To manage recent or frequently used notifications, open the Notification panel and then touch Manage
notifications. Touch the toggle switch next to an app to turn off all notifications, or touch an app for more
notification options.
To clear all notifications, open the Notification panel and then touch CLEAR ALL. All event-based notifications
are removed. Ongoing notifications remain in the list.
To close the Notification panel, swipe the Notification panel up.
Quick Access Panel
Use the Quick Access panel to access frequently used settings (for example, Airplane mode).
Figure 14 Quick Settings Bar
To see the full Quick Access panel:
• If the device is locked, swipe down once.
• If the device is unlocked, swipe down once with two fingers, or twice with one finger.
• If the Quick Settings bar is open, touch the Down arrow.
• If the Notification panel is open, swipe down from the Quick Settings bar.
Figure 15 Quick Access Panel
NOTE: Not all icons are pictured. Icons may vary.
To change a setting, touch the icon:
• Display brightness - Use the slider to decrease or increase the brightness of the screen.
• Wi-Fi network - Turn Wi-Fi on or off. To open Wi-Fi settings, touch the Wi-Fi network name.
• Bluetooth settings - Turn Bluetooth on or off. To open Bluetooth settings, touch Bluetooth.
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• Battery power - Indicates percentage of battery power remaining. Touch to view battery usage.
• Do not disturb - Control how and when to receive notifications.
• Airplane mode - Turn Airplane mode on or off. When Airplane mode is on the device does not connect to
Wi-Fi or Bluetooth.
• Auto-rotate - Lock the device’s orientation in portrait or landscape mode or set to automatically rotate.
• Cast - Share phone content on Chromecast or a television with Google Cast built-in. Touch cast screen to
display a list of devices, then touch a device to begin casting.
• Screenshot - Takes a snapshot of the current screen.
• VolumeHead - Creates a floating volume control +/- that can be used to change the volume of the speaker.
It is normally used for Push to Talk use cases where the user needs to adjust the speaker volume.
Editing Icons on Quick Settings
The first several setting tiles from the Quick Access panel become the Quick Settings bar. Open the Quick
Access panel and touch to edit, add, or remove settings tiles.
Battery Management
NOTE: Prior to checking the battery charge level, remove the device from any AC power source (cradle or cable).
Using the Device
To check the charge status of the main battery, open Settings and touch System > About phone > Battery
Information.
Battery present status indicates if the battery is present and Battery level lists the battery charge (as a
percentage of fully charged). The battery percentage can also be viewed next to the battery icon in the quick
access panel. Swipe down with two fingers from the status bar to open the quick access panel.
Monitoring Battery Usage
The Battery screen provides battery charge details and power management options to extend battery life.
1. Go to Settings.
2. Touch Battery.
To display battery information and power management options for a specific app:
1. Go to Settings.
2. Touch Apps & notifications.
3. Touch an app.
4. Touch Advanced > Battery.
Different apps display different information. Some apps include buttons that open screens with settings to
adjust power use. Use the DISABLE or FORCE CLOSE buttons to turn off apps that consume too much
power.
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Low Battery Notification
When the battery charge level drops below 18%, the device displays a notice to connect the device to power.
The user should charge the battery using one of the charging accessories.
When the battery charge drops below 10%, the device displays a notice to connect the device to power. The
user must charge the battery using one of the charging accessories.
When the battery charge drops below 5%, the device turns off. The user must charge the battery using one of
the charging accessories.
Battery Optimization
Observe the following battery saving tips:
• Set the screen to turn off after a short period of non-use.
• Reduce screen brightness.
• Turn off all wireless radios when not in use.
• Turn off automatic syncing for Email, Calendar, Contacts, and other apps.
• Minimize use of apps that keep the device from suspending, for example, music and video apps.
Using the Device
Suspend Mode
The device goes into suspend mode when you press the Scan button or after a period of inactivity (if the Never
setting is changed to something else in Settings > Display > Advanced > Sleep).
To wake the device from Suspend mode, press the Scan button. The Lock screen displays. Swipe the screen
up to unlock. If the Pattern screen unlock feature is enabled, the Pattern screen appears instead of the Lock
screen. If the PIN or Password screen unlock feature is enabled, enter the PIN or password after unlocking the
screen. See Un-Locking the Screen.
NOTE: If you enter the PIN, password, or pattern incorrectly five times, you must wait 30 seconds before trying again.
If you forget the PIN, password, or pattern contact your system administrator.
Transferring Files with a Host Computer via USB
Connect the device to a host computer using a USB cable to transfer files between the device and the host
computer.
When connecting the device to a host computer, follow the host computer’s instructions for connecting and
disconnecting USB devices, to avoid damaging or corrupting files.
Transferring Files
NOTE: Use Transfer files to copy files between the device (internal memory) and the host computer.
1. Connect a USB cable to the device.
2. Pull down the Notification panel and touch USB charging this device.
By default, Charge this device is selected.
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