PS20
Personal Shopper
Product Reference
Guide
for Android ™ 9.0 Pie
MN-003570-02EN Rev A
Copyright
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many
jurisdictions worldwide. Google, Android, Google Play and other marks are trademarks of Google LLC. All
other trademarks are the property of their respective owners. ©2021 Zebra Technologies Corporation and/or
its affiliates. All rights reserved.
COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to
www.zebra.com/copyright
WARRANTY: For complete warranty information, go to www.zebra.com/warranty.
END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula.
Terms of Use
• Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining
the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to
any other parties for any other purpose without the express, written permission of Zebra Technologies.
• Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
• Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
• Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever (including,
without limitation, consequential damages including loss of business profits, business interruption, or loss of
business information) arising out of the use of, the results of use of, or inability to use such product, even if
Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
.
Revision History
Changes to the original guide are listed below:
Change Date Description
-01 Rev A 07/2019 Initial release.
-02 Rev A
09/2021
Update GMS Res
tricted.
2
Table of Contents
Copyright ......................................................................................................................... 2
Terms of Use ..................................................................................................................2
Revision History ..............................................................................................................2
About This Guide........................................................................................................ 11
Configurations ............................................................................................................... 11
Notational Conventions ................................................................................................. 11
Service Information ....................................................................................................... 12
Software Versions ......................................................................................................... 12
Getting Started............................................................................................................ 13
Unpacking .....................................................................................................................13
Removing the Screen Protection Film ................................................................... 13
Features ........................................................................................................................ 14
Status LED ....................................................................................................................15
Scan Key ....................................................................................................................... 16
Setting Up the Device ................................................................................................... 17
Charging the Battery ..................................................................................................... 17
Charging Temperature .......................................................................................... 19
LED Status Indicators ............................................................................................ 19
Replacing the Battery .................................................................................................... 20
Compatibility .................................................................................................................21
Battery Comparison ...................................................................................................... 21
Powering on the Device ................................................................................................ 22
Zebra Visibility Services ................................................................................................ 22
Using the Device ......................................................................................................... 24
Home Screen ................................................................................................................ 24
Setting Home Screen Rotation .............................................................................. 25
3
Table of Contents
Status Bar .............................................................................................................. 25
Status Icons .................................................................................................... 26
Notification Icons ............................................................................................. 26
Managing Notifications .................................................................................... 27
Quick Access Panel ........................................................................................ 28
Editing Icons on Quick Settings ...................................................................... 29
Battery Management ..................................................................................................... 29
Monitoring Battery Usage ...................................................................................... 29
Low Battery Notification ......................................................................................... 30
Battery Optimization .............................................................................................. 30
Suspend Mode .............................................................................................................. 30
Transferring Files with a Host Computer via USB ........................................................ 30
Transferring Files .................................................................................................. 30
Transferring Photos ............................................................................................... 31
Disconnect from the Host Computer ..................................................................... 31
Settings........................................................................................................................ 32
Accessing Settings ........................................................................................................ 32
Display Settings ............................................................................................................ 32
Setting the Screen Brightness ............................................................................... 32
Setting Night Light ................................................................................................. 32
Setting Screen Rotation ........................................................................................ 33
Setting Screen Timeout ......................................................................................... 33
Ambient Display .................................................................................................... 33
Setting Font Size ................................................................................................... 34
Setting Display Size .............................................................................................. 34
Setting Screen Saver ............................................................................................ 34
Configuring Screen Saver Settings ................................................................. 35
Setting the Date and Time ............................................................................................ 36
General Sound Setting .................................................................................................. 36
Sound Options ....................................................................................................... 37
Remapping a Button ..................................................................................................... 37
Keyboards .....................................................................................................................38
Keyboard Configuration ......................................................................................... 38
Enabling Keyboards ........................................................................................ 38
Switching Between Keyboards ....................................................................... 38
Using the Android and Gboard Keyboards ............................................................ 38
Editing Text ..................................................................................................... 38
Entering Numbers, Symbols, and Special Characters .................................... 38
Using the Enterprise Keyboard ............................................................................. 39
Numeric Tab ................................................................................................... 39
Alpha Tab ........................................................................................................ 39
4
Table of Contents
Additional Character Tab ................................................................................ 39
Scan Tab ......................................................................................................... 40
Language Usage ........................................................................................................... 40
Changing the Language Setting ............................................................................ 40
Adding Words to the Dictionary ............................................................................. 41
Applications ................................................................................................................ 42
Accessing Apps ............................................................................................................ 45
Switching Between Recent Apps .......................................................................... 45
Battery Manager ........................................................................................................... 45
Camera ........................................................................................................................ 48
Taking Photos ....................................................................................................... 48
Recording Videos .................................................................................................. 49
Photo Settings ....................................................................................................... 50
Front Camera .................................................................................................. 50
Video Settings ....................................................................................................... 50
Front Camera .................................................................................................. 50
Cradle Firmware Updater ............................................................................................. 52
Sending the Firmware File Using Intents .............................................................. 53
Send an intent using ADB: .............................................................................. 53
Send an intent using MDM .............................................................................. 54
Send the file using the Recovery Method ....................................................... 54
Send an Airwatch intent .................................................................................. 54
Send a SOTI intent ......................................................................................... 54
Cradle Utility ................................................................................................................. 55
Controlling the Cradle ............................................................................................ 55
Setting the Cradle .................................................................................................. 56
Performing Cradle Diagnostics .............................................................................. 56
Viewing Cradle Information ................................................................................... 57
Smart Cradle Configuration ......................................................................................... 58
Support .................................................................................................................. 58
Prerequisites/Assumptions .................................................................................... 58
Error Prevention .................................................................................................... 58
Accessing CradleSmartConfig .............................................................................. 59
Using CradleSmartConfig ...................................................................................... 59
Auditing ................................................................................................................. 62
Quick Audit ...................................................................................................... 62
Full Audit ......................................................................................................... 62
Wall Map Examples ............................................................................................... 63
DataWedge Demonstration .......................................................................................... 64
Scanner Selection ................................................................................................. 64
Device Central ............................................................................................................. 65
5
Table of Contents
Scan and Pair Tab ................................................................................................. 65
Scan and Pair ................................................................................................. 65
Scan to Pair .................................................................................................... 66
Manually Pairing ............................................................................................. 66
Peripherals Tab ..................................................................................................... 66
My Device Tab ...................................................................................................... 66
Unpairing a Peripheral ........................................................................................... 66
Paging an RS6000 Ring Scanner ......................................................................... 67
Diagnostic Tool ............................................................................................................ 68
Settings ................................................................................................................. 69
Battery Test Information ........................................................................................ 69
GPS Test Information ............................................................................................ 70
System Test Information ....................................................................................... 70
WLAN Test Information ......................................................................................... 70
WWAN Test Information ........................................................................................ 70
Bluetooth Test Information .................................................................................... 70
Enterprise Browser ...................................................................................................... 71
Enterprise Browser Application ............................................................................. 71
RxLogger ......................................................................................................................72
RxLogger Configuration ........................................................................................ 72
Configuration File .................................................................................................. 72
Enabling Logging ................................................................................................... 72
Disabling Logging .................................................................................................. 72
Extracting Log Files ............................................................................................... 73
Backup .................................................................................................................. 73
RxLogger Utility ..................................................................................................... 73
Initiating the Main Chat Head .......................................................................... 73
Removing the Main Chat Head ....................................................................... 73
Viewing Logs ................................................................................................... 73
Removing a Sub Chat Head Icon ................................................................... 74
Backing Up In Overlay View ........................................................................... 74
Sound Recorder ........................................................................................................... 75
Data Capture................................................................................................................ 76
Introduction ................................................................................................................... 76
Scanning Considerations .............................................................................................. 76
Scanning Bar Codes ..................................................................................................... 76
Scanning Tips ................................................................................................. 78
Decode Screen Notification ................................................................................... 78
Hands Free Scanning ................................................................................................... 78
Settings ................................................................................................................. 78
Scanning Mode ..................................................................................................... 79
6
Table of Contents
Proximity Range .................................................................................................... 79
DataWedge ................................................................................................................... 80
Enabling DataWedge ............................................................................................ 80
Disabling DataWedge ............................................................................................ 80
Decoders ............................................................................................................... 80
Wireless ....................................................................................................................... 83
Wireless Local Area Networks ...................................................................................... 83
Accessing Settings ........................................................................................................ 84
Connecting to a Wi-Fi Network ..................................................................................... 84
Removing a Wi-Fi Network .................................................................................... 84
WLAN Configuration ..................................................................................................... 85
Configuring a Secure Wi-Fi Network ..................................................................... 85
Manually Adding a Wi-Fi Network ......................................................................... 86
Configuring for a Proxy Server .............................................................................. 86
Configuring the Device to Use a Static IP Address ............................................... 87
Wi-Fi Preferences .................................................................................................. 88
Additional Wi-Fi Settings ....................................................................................... 88
Wi-Fi Direct ............................................................................................................ 89
Wi-Fi Advanced Features ...................................................................................... 89
Bluetooth ....................................................................................................................... 90
Adaptive Frequency Hopping ................................................................................ 90
Security ................................................................................................................. 90
Bluetooth Profiles .................................................................................................. 91
Bluetooth Power States ......................................................................................... 91
Bluetooth Radio Power .......................................................................................... 92
Enabling Bluetooth .......................................................................................... 92
Disabling Bluetooth ......................................................................................... 92
Discovering Bluetooth Device(s) ........................................................................... 92
Changing the Bluetooth Name .............................................................................. 93
Connecting to a Bluetooth Device ......................................................................... 93
Selecting Profiles on the Bluetooth Device ........................................................... 93
Unpairing a Bluetooth Device ................................................................................ 93
Cast ............................................................................................................................... 94
Accessories................................................................................................................. 95
Accessories ...................................................................................................................95
Installation of the Single Slot Cradle ............................................................................. 98
Charging Modes .................................................................................................... 98
Standard Charging Mode ................................................................................ 98
Fast Charging Mode ....................................................................................... 98
7
Table of Contents
Mounting the Single Slot Cradle on a Dispenser Wall ........................................... 98
Wiring .................................................................................................................. 101
Assembly ............................................................................................................. 102
System Cabling ................................................................................................... 103
Installation of the Three Slot Cradle ............................................................................ 105
Mounting Configurations ..................................................................................... 105
High Density Configuration ........................................................................... 105
Super High Density Configuration ................................................................. 106
Desktop Configuration .................................................................................. 107
Charging Modes .................................................................................................. 107
Standard Charging Mode .............................................................................. 108
Fast Charging Mode ..................................................................................... 108
Mounting the Three Slot Cradle on a Dispenser Wall ......................................... 109
Releasing the PS20 from the Charging Cradles ......................................................... 114
Software Release Using the Menu ...................................................................... 115
Software Release Using the Cradle Utility .......................................................... 115
Manual Release Using a Release Key ................................................................ 115
Manual Release of the PS20 from the Single Slot Cradle ............................ 115
Manual Release of the PS20 from the Three Slot Cradle ............................. 116
USB Cable Battery Cover ........................................................................................... 117
Installing the USB Cable Battery Cover .............................................................. 117
Removing the USB Cable Battery Cover ............................................................ 118
Soft Holster ................................................................................................................. 119
Using the Belt Clip ............................................................................................... 119
Using the Shoulder Strap .................................................................................... 121
Application Deployment........................................................................................... 122
Introduction ................................................................................................................. 122
Security ....................................................................................................................... 122
Secure Certificates ...................................................................................................... 122
Installing a Secure Certificate ..................................................................................... 122
Configuring Credential Storage Settings ............................................................. 123
Development Tools ..................................................................................................... 123
Android Application Development ....................................................................... 123
Development Workstation ............................................................................. 123
Target Device ................................................................................................ 123
EMDK for Android ............................................................................................... 124
StageNow ............................................................................................................ 124
MX Features ........................................................................................................ 124
GMS Restricted ............................................................................................. 125
ADB USB Setup .......................................................................................................... 125
Enabling USB Debugging ........................................................................................... 125
8
Table of Contents
Application Installation ................................................................................................ 126
Installing Applications Using the USB Connection .............................................. 126
Installing Applications Using the Android Debug Bridge ..................................... 126
Uninstalling an Application .................................................................................. 127
Performing a System Update ...................................................................................... 127
Downloading the System Update Package ......................................................... 127
Using ADB ........................................................................................................... 127
Verify System Update Installation ............................................................................... 128
Performing an Enterprise Reset .................................................................................. 128
Downloading the Enterprise Reset Package ....................................................... 129
Using ADB ........................................................................................................... 129
Performing a Factory Reset ........................................................................................ 130
Downloading the Factory Reset Package ........................................................... 130
Using ADB ........................................................................................................... 130
Storage .......................................................................................................................131
Random Access Memory ............................................................................................ 131
On Device Storage .............................................................................................. 132
Internal Storage ................................................................................................... 132
Enterprise Folder ................................................................................................. 132
App Management ........................................................................................................ 132
Viewing App Details .................................................................................................... 133
Managing Downloads ................................................................................................. 133
Maintenance and Troubleshooting ........................................................................ 134
Introduction ................................................................................................................. 134
Maintaining the Device ................................................................................................ 134
Battery Safety Guidelines ........................................................................................... 134
Long Term Storage ..................................................................................................... 135
Cleaning Instructions .................................................................................................. 135
Approved Cleanser Active Ingredients ................................................................ 135
Harmful Ingredients ............................................................................................. 136
Device Cleaning Instructions ............................................................................... 136
Special Cleaning Notes ....................................................................................... 136
Cleaning Materials Required ............................................................................... 136
Cleaning Frequency ............................................................................................ 137
Cleaning the Device ............................................................................................ 137
Housing ......................................................................................................... 137
Display .......................................................................................................... 137
Camera and Exit Window ............................................................................. 137
Cleaning Battery Connectors .............................................................................. 137
Cleaning Cradle Connectors ............................................................................... 137
9
Table of Contents
Troubleshooting .......................................................................................................... 138
Resetting the Device ........................................................................................... 138
Performing a Soft Reset ................................................................................ 138
Performing a Hard Reset .............................................................................. 138
Entering into Recovery Mode .............................................................................. 139
PS20 .................................................................................................................... 140
Cradles ................................................................................................................ 142
Specifications............................................................................................................ 143
Introduction ................................................................................................................. 143
Data Capture Supported Symbologies ................................................................ 143
Three Slot Cradle ................................................................................................ 143
Single Slot Cradle ................................................................................................ 144
PS20 Interface Connector Pin-Outs ............................................................................ 144
Cable Specifications ................................................................................................... 145
Power Supply Cable, Y-type ............................................................................... 145
Cradle Interconnection Cable .............................................................................. 145
Index
10
About This Guide
Configurations
This guide covers the following configurations:
Table 1
Configuration Radios Display Memory
PS20 Base WLAN: 802.11
a/b/g/n/d/h/i/k/r/v/ac
WPAN: Bluetooth
v5.0
PS20 Plus WLAN: 802.11
a/b/g/n/d/h/i/k/r/v/ac
WPAN: Bluetooth
v5.0
WVGA 4.0”
color
WVGA 4.0”
color
4 GB RAM/16
GB Flash
4 GB RAM/16
GB Flash
4 GB RAM/32
GB Flash
Notational Conventions
Data Capture
Options
SE2100 Android
SE4710 +
Digimarc
Operating
System
Open Source
Project
(AOSP)/
Google
Mobile
Services
(GMS)
9.0
Android
Open Source
Project
(AOSP)/
Google
Mobile
Services
(GMS)
9.0
The following conventions are used in this document:
11
• Bold text is used to highlight the following:
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen
• Key names on a keypad
• Button names on a screen.
• Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential.
• Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists.
Service Information
If you have a problem with your equipment, contact Customer Support for your region. Contact information is
available at: www.zebra.com/support
About This Guide
.
When contacting support, please have the following information available:
• Serial number of the unit (found on manufacturing label)
• Model number or product name (found on manufacturing label)
• Software type and version number
Customer Support responds to calls by email or telephone within the time limits set forth in support
agreements.
If the problem cannot be solved by Customer Support, you may need to return the equipment for servicing and
will be given specific directions. We are not responsible for any damages incurred during shipment if the
approved shipping container is not used. Shipping the units improperly can possibly void the warranty.
If the device was purchased from a business partner, contact that business partner for support.
Software Versions
To determine the current software versions:
1. Go to Settings.
2. Touch System.
3. Touch About phone.
4. Scroll to view the following information:
•Model
• Android version
• Build number.
To determine the device serial number, touch About phone > Status.
• Serial number
12
Getting Started
Unpacking
Carefully remove all protective material from the device and save the shipping container for later
storage and shipping.
Verify that the box contains all the equipment listed below:
• PS20 (includes lithium-ion battery)
• Regulatory Guide
Inspect the equipment for damage. If you are missing any equipment or if you find any damaged
equipment, contact Support immediately. See Service Information on page 12 for contact information.
Removing the Screen Protection Film
A screen protection film is applied to the PS20 screen to protect the screen during shipping. To
remove the screen protector, carefully lift the thin film off the touch screen display.
13
Features
Scan Key
Touch Screen
LED Status
Camera
Microphone
Figure 1 Features - Front View
Getting Started
Table 2 Features- Front View
Item Function
Microphone Use for audio input and SmartLens locationing. Allows shoppers to
speak to a store associate via push-to-talk or to a virtual assistant via
speech-to-text.
Camera With the front-facing camera, the device supports Visible Light
LED Status Indicates the battery charge state while charging or the scan/decode
Touch Screen Displays all information needed to operate the device.
Scan Key Use for trigger input for scanner or as a Select/Enter key.
Communications (VLC) indoor positioning/locationing applications. In
addition, the camera is used for image/face recognition. Available on
Plus configurations.
status.
Red: Barcode scan in progress (Scan key is pressed).
Single Green Blink: Successful decode.
14
Getting Started
Power Connector
Battery Cover
Speaker
Scan Exit
Window
Branding Plate Slot
Figure 2 Features - Back and Side View
Table 3 Features-
Scan Exit
Window
Speaker Provides audio output for video, music, notifications, and PTT.
Battery Cover Encloses the battery and attaches to the device’s handle.
Power/Cradle
I/OConnector
Branding Plate
Slot
Status LED
The Status LED indicates imaging and charging status.
Back and Side View
Item Function
Provides data capture using the scanner.
Provides charging via cradle and cradle communication to lock/unlock
the cradle slots. Use to perform a hard reset with the terminal reboot
tool.
Provides space for custom logo.
15
Getting Started
Status LED
Figure 3 PS20 Status LED
Table 4 Status LED Indications
LED State Indication
Imaging
Off Normal operation or PS20 is turned off.
Red Imaging in progress (Scan key is pressed).
Single Green Blink Successful decode.
Charging (PS20 docked in cradle)
Off Power not applied to cradle.
Blinking Green Charging.
Solid Green Charging complete.
Blinking Red Charging error, for example:
Scan Key
The Scan key operates the imager when a scanning application is active. When the PS20 is turned off, press
the Scan key for three seconds to power on the PS20.
PS20 not inserted properly.
Charging LED feature disabled.
Temperature is too low or too high.
Charging has gone on too long without completion (typically eight hours).
16
Figure 4 Scan Key
Scan Key
Setting Up the Device
To start using the device for the first time:
Getting Started
• Charge the battery to at least 30% capacity.
NOTE: When the device is shipped from the factory, it is placed into Ship Mode, where the device enters its lowest possible
power state. The device can exit Ship Mode by docking it in a powered cradle or in a powered USB cable. Fully charging the
battery pack to 100% is recommended immediately after exiting ship mode to calibrate the state of charge.
Charging the Battery
Use one of the following accessories to charge the PS20.
Table 5 Charging Cradles
Description Part Number
Single Slot Cradle CRD-MC18-1SLOT-01 CBL-DC-394A1-01
CBL-DC-393A1-02
CBL-DC-392A1-02
High Density (HD) Three Slot Cradle
(Locking)
High Density (HD) Three Slot Cradle
(Non-Locking)
CRD-MC18-3SLCKH-01 CBL-DC-394A1-01
CBL-DC-393A1-02
CBL-DC-392A1-02
CRD-MC18-SLOTH-01 CBL-DC-394A1-01
CBL-DC-393A1-02
CBL-DC-392A1-02
DC
Cable
Cables
Interconnect
Cable
25-66431-01R
25-66430-01R
25-66431-01R
25-66430-01R
25-66431-01R
25-66430-01R
Extension
Cable
_____
CBL-MC18EXINT1-01
CBL-MC18EXINT1-01
Super High Density (HD) Three Slot
Cradle (Locking)
NOTE: Ensure that you follow the guidelines for battery safety described in the PS20 Product Reference Guide.
CRD-MC18-3SLCKS-01 CBL-DC-394A1-01
CBL-DC-393A1-02
CBL-DC-392A1-02
17
25-66431-01R
25-66430-01R
CBL-MC18EXINT1-01
Getting Started
1. To charge the battery, connect the charging accessory to the appropriate power source.
2. Insert the PS20 into a cradle. The PS20 turns on and begins charging.
Figure 5 Single Slot Cradle
Figure 6 Three Slot Cradle
18
The battery charges 0 to 90% depending on the following conditions, measured at room temperature:
• When connected to a 1.0 cradle (normal charge mode), charge time is less than four hours.
• When connected to a 1.5 cradle (fast charge mode), charge time is less than three hours.
NOTE: To charge the battery in the device, it is recommended to use a charging cradle instead of the USB cable, since it is
more time efficient.
Charging Temperature
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The device or cradle always performs
battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37°C (+98°F))
the device or cradle may for small periods of time alternately enable and disable battery charging to keep the
battery at acceptable temperatures. The device and cradle indicates when charging is disabled due to
abnormal temperatures via its LED.
LED Status Indicators
By default, the charging LED indication is disabled.
Getting Started
To enable the charging LED indication:
1. Go to Settings.
2. Touch Display.
3. Touch Charging LED. The option switch turns green.
4. Touch .
Table 6 LED Status Indicators
LED State Indication
Imaging
Off Normal operation or PS20 is turned off.
Red Imaging in progress (Scan key is pressed).
Single Green Blink Successful decode.
Charging (PS20 docked in cradle)
Off Power not applied to cradle.
PS20 not inserted properly.
Charging LED feature disabled.
Blinking Green Charging.
Solid Green Charging complete.
Blinking Red Charging error, for example:
Temperature is too low or too high.
Charging has gone on too long without completion (typically eight hours).
19
Replacing the Battery
Press down plastic tab to release
To replace the battery:
1. Touch and hold the soft power button until the menu appears.
2. Touch Power Off.
3. Touch OK.
CAUTION: The PS20 must be off before removing the battery. Failing to turn off the PS20 before removing the battery may
damage the data stored on flash memory or corrupt the operating system files.
4. Loosen the captive screw that secures the battery cover, using a Phillips (PH00)screwdriver.
5. Lift the battery cover from the handle.
6. Inside the battery compartment, press down the plastic tab of the battery cable connector and slide it out of
the shrouded male pin connector.
7. Remove the battery from the battery compartment.
Figure 7 Remove the Battery
Getting Started
8. With the replacement battery, guide and press the battery cable connector into the shrouded male pin
connector inside the battery compartment. The connector is designed to only fit one way.
9. Place the battery inside the battery compartment.
10.Place the battery cover onto the handle.
11.Secure the battery cover with the screw, using a Phillips (
PH00)screwdriver.
20
Figure 8 Installing the Battery
Battery Cover
Battery
Battery
Compartment
Battery Cable
Connector
Shrouded Male
Pin Connector
Battery
Compartment
Getting Started
Compatibility
The table below displays compatibility between the PS20 and MC18 devices and accessories.
Table 7 Compatibility
PS20 Yes No Yes
MC18 No Yes Yes
• PS20 PowerPrecision+ batteries are compatible with all PS20 devices and MC18 Single Slot and Three
Slot cradles.
• PS20 PowerPrecision+ batteries are not compatible with MC18 devices.
• MC18 PowerPrecision+ batteries are not compatible with PS20 devices.
Battery Comparison
The table below displays a comparison of the PS20 batteries with the MC18 batteries.
Table 8 Battery Comparison
Battery Type PowerPrecision+ PowerPrecision+
PS20
Batteries
Feature MC18 PS20
MC18
Batteries
MC18
Cradles
Battery Capacity 2,275 mAh 3,500 mAh
Charging Mode Standard and Fast Standard and Fast
21
Powering on the Device
The PS20 starts automatically as soon as power is applied; either with a charged battery installed or when
inserted into the cradle.
If charged battery is installed and the PS20 is turned off, press the Scan key to turn on.
Getting Started
When the PS20 is powered on for the first time, it initializes its system. The splash
period of time.
Figure 9 Splash Screen
The splash screen is followed by the boot animation screen and then the Home Screen.
Figure 10 Home Screen
screen appears for a short
Zebra Visibility Services
The device captures and provides device analytics to a system administrator. The first time the device boots
(or after a Factory reset), the Zebra Services agreement screen displays.
22
Getting Started
Figure 11 Zebra Services
1. Touch the Device Data switch to disable the device from sending analytics data.
2. Touch OK.
23
Using the Device
1
2345
6
Home Screen
Turn on the device to display the Home screen. Depending on the configuration, the Home screen may
appear different. Contact your system administrator for more information.
After a suspend or screen time-out, the Home screen displays with the lock slider. Touch the screen
and slide up to unlock. For screen locking information, see Un-Locking the Screen.
The Home screen provides additional screens for placement of widgets and shortcuts. Swipe the
screen left or right to view the additional screens.
NOTE:
By default, non-GMS devices do not have the same icons on the Home screen as GMS. Icons are shown below
for example only.
Home screen icons can be configured by the user and may look different than shown.
The Home screen consists of the following:
24
Table 9 Home Screen Items
Notification Icons
Status Icons
Item Description
1 — Status Bar Displays the time, status icons (right side), and notification icons (left side). For
more information see Notification Icons on page 26 and Managing Notifications on
page 27.
2 — Power Icon Places the PS20 in suspend mode when touched and opens menu when touched
and held.
3 — Menu Icon Displays running applications.
4 — Home Icon Displays the Home screen.
5 — Back Icon Displays the previous screen.
6 — Shortcut Icons Opens applications installed on the PS20. See App Shortcuts and Widgets on
page 54 for more information.
Setting Home Screen Rotation
By default the Home screen rotation is disabled.
Using the Device
To enable Home screen rotation:
1. Touch and hold anywhere on the Home screen until the options appear.
2. Touch Home settings.
3. Touch the Allow Home screen rotation switch.
4. Touch .
5. Rotate the device.
Status Bar
The Status bar displays the time, notification icons (left side), and status icons (right side).
NOTE: Some Status icons may not appear in the Status bar if there are too many icons to display.
Figure 12 Notification and Status Icons
If there are more notifications than can fit in the Status bar, a dot displays indicating that more notifications
exist. Swipe down from the Status bar to open the Notification panel and view all notifications and status.
25
Using the Device
Status Icons
Table 10 Status Icons
Icon Description
Alarm is active.
Main battery is fully charged.
Main battery is partially drained.
Main battery charge is low.
Main battery charge is very low.
Main battery is charging.
All sounds, except media and alarms, are silenced and vibrate mode is active.
Do Not Disturb mode active.
Airplane Mode is active. All radios are turned off.
Bluetooth is on.
The device is connected to a Bluetooth device.
Connected to a Wi-Fi network.
Not connected to a Wi-Fi network or no Wi-Fi signal.
Connected to an Ethernet network.
Speakerphone enabled.
Notification Icons
Table 11 Notification Icons
Icon Description
Main battery is low.
More notifications are available for viewing.
Data is syncing.
Indicates an upcoming event. Non-GMS devices only.
Indicates an upcoming event. GMS devices only.
Open Wi-Fi network is available.
26
Using the Device
Quick Settings Bar
Table 11 Notification Icons (Continued)
Icon Description
Song is playing.
Problem with sign-in or sync has occurred.
Device is uploading data.
Device is downloading data when animated and download is complete when static.
Device is connected to or disconnected from virtual private network (VPN).
Preparing internal storage by checking it for errors.
USB debugging is enabled on the device.
Indicates that RxLogger app is running.
Indicates the Bluetooth scanner is connected to the device.
Indicates the RS6000 is connected to the device in HID mode.
Managing Notifications
Notification icons report the arrival of new messages, calendar events, alarms, and ongoing events. When a
notification occurs, an icon appears in the Status bar with a brief description. See Notification Icons for a list of
possible notification icons and their description. Open the Notification panel to view a list of all the notifications.
To open the Notification panel, drag the Status bar down from the top of the screen.
Figure 13 Notification Panel
27
Using the Device
To respond to a notification, open the Notification panel and then touch a notification. The Notification panel
closes and the corresponding app opens.
To manage recent or frequently used notifications, open the Notification panel and then touch Manage
notifications. Touch the toggle switch next to an app to turn off all notifications, or touch an app for more
notification options.
To clear all notifications, open the Notification panel and then touch CLEAR ALL. All event-based notifications
are removed. Ongoing notifications remain in the list.
To close the Notification panel, swipe the Notification panel up.
Quick Access Panel
Use the Quick Access panel to access frequently used settings (for example, Airplane mode).
Figure 14 Quick Settings Bar
To see the full Quick Access panel:
• If the device is locked, swipe down once.
• If the device is unlocked, swipe down once with two fingers, or twice with one finger.
• If the Quick Settings bar is open, touch the Down arrow.
• If the Notification panel is open, swipe down from the Quick Settings bar.
Figure 15 Quick Access Panel
NOTE: Not all icons are pictured. Icons may vary.
To change a setting, touch the icon:
• Display brightness - Use the slider to decrease or increase the brightness of the screen.
• Wi-Fi network - Turn Wi-Fi on or off. To open Wi-Fi settings, touch the Wi-Fi network name.
• Bluetooth settings - Turn Bluetooth on or off. To open Bluetooth settings, touch Bluetooth.
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• Battery power - Indicates percentage of battery power remaining. Touch to view battery usage.
• Do not disturb - Control how and when to receive notifications.
• Airplane mode - Turn Airplane mode on or off. When Airplane mode is on the device does not connect to
Wi-Fi or Bluetooth.
• Auto-rotate - Lock the device’s orientation in portrait or landscape mode or set to automatically rotate.
• Cast - Share phone content on Chromecast or a television with Google Cast built-in. Touch cast screen to
display a list of devices, then touch a device to begin casting.
• Screenshot - Takes a snapshot of the current screen.
• VolumeHead - Creates a floating volume control +/- that can be used to change the volume of the speaker.
It is normally used for Push to Talk use cases where the user needs to adjust the speaker volume.
Editing Icons on Quick Settings
The first several setting tiles from the Quick Access panel become the Quick Settings bar. Open the Quick
Access panel and touch to edit, add, or remove settings tiles.
Battery Management
NOTE: Prior to checking the battery charge level, remove the device from any AC power source (cradle or cable).
Using the Device
To check the charge status of the main battery, open Settings and touch System > About phone > Battery
Information.
Battery present status indicates if the battery is present and Battery level lists the battery charge (as a
percentage of fully charged). The battery percentage can also be viewed next to the battery icon in the quick
access panel. Swipe down with two fingers from the status bar to open the quick access panel.
Monitoring Battery Usage
The Battery screen provides battery charge details and power management options to extend battery life.
1. Go to Settings.
2. Touch Battery.
To display battery information and power management options for a specific app:
1. Go to Settings.
2. Touch Apps & notifications.
3. Touch an app.
4. Touch Advanced > Battery.
Different apps display different information. Some apps include buttons that open screens with settings to
adjust power use. Use the DISABLE or FORCE CLOSE buttons to turn off apps that consume too much
power.
29
Low Battery Notification
When the battery charge level drops below 18%, the device displays a notice to connect the device to power.
The user should charge the battery using one of the charging accessories.
When the battery charge drops below 10%, the device displays a notice to connect the device to power. The
user must charge the battery using one of the charging accessories.
When the battery charge drops below 5%, the device turns off. The user must charge the battery using one of
the charging accessories.
Battery Optimization
Observe the following battery saving tips:
• Set the screen to turn off after a short period of non-use.
• Reduce screen brightness.
• Turn off all wireless radios when not in use.
• Turn off automatic syncing for Email, Calendar, Contacts, and other apps.
• Minimize use of apps that keep the device from suspending, for example, music and video apps.
Using the Device
Suspend Mode
The device goes into suspend mode when you press the Scan button or after a period of inactivity (if the Never
setting is changed to something else in Settings > Display > Advanced > Sleep).
To wake the device from Suspend mode, press the Scan button. The Lock screen displays. Swipe the screen
up to unlock. If the Pattern screen unlock feature is enabled, the Pattern screen appears instead of the Lock
screen. If the PIN or Password screen unlock feature is enabled, enter the PIN or password after unlocking the
screen. See Un-Locking the Screen.
NOTE: If you enter the PIN, password, or pattern incorrectly five times, you must wait 30 seconds before trying again.
If you forget the PIN, password, or pattern contact your system administrator.
Transferring Files with a Host Computer via USB
Connect the device to a host computer using a USB cable to transfer files between the device and the host
computer.
When connecting the device to a host computer, follow the host computer’s instructions for connecting and
disconnecting USB devices, to avoid damaging or corrupting files.
Transferring Files
NOTE: Use Transfer files to copy files between the device (internal memory) and the host computer.
1. Connect a USB cable to the device.
2. Pull down the Notification panel and touch USB charging this device.
By default, Charge this device is selected.
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3. Touch Transfer files.
NOTE: After you change the setting to Transfer files, and then disconnect the USB cable, the setting reverts back to Charge
this device. If the USB cable is reconnected, select Transfer files again.
4. On the host computer, open a file explorer application.
5. Locate the device as a portable device.
6. Open the Internal storage folder.
7. Copy files to and from the device or delete files as required.
Transferring Photos
To transfer photos using Photo Transfer Protocol (PTP):
NOTE: Use PTP to copy photos from either the microSD card or internal memory to the host computer.
1. Connect USB cable to the device or place the device into a USB cradle. See Accessories for setup
information.
Using the Device
2. Pull down the Notification panel and touch Charging this device via USB.
3. Touch PTP.
4. On the host computer, open a file explorer application.
5. Open the Internal storage folder.
6. Copy or delete photos as required.
Disconnect from the Host Computer
To disconnect the device from the host computer:
CAUTION: Carefully follow the host computer’s instructions to disconnect USB devices correctly to avoid losing information.
1. On the host computer, unmount the device.
2. Remove the USB cable from the device.
31
Settings
Accessing Settings
Access Settings in any of the following ways:
• Swipe down with two fingers from the top of the Home screen to open the Quick Access panel and
touch .
• Double-swipe down from the top of the Home screen to open the Quick Access panel and touch .
• Swipe up from the bottom of the Home screen to open APPS and touch Settings.
Display Settings
Use Display settings to change the screen brightness, enable night light, change the background
image, enable screen rotation, set sleep time, and change font size.
Setting the Screen Brightness
To manually set the screen brightness using the touchscreen:
1. Swipe down with two fingers from the Status bar to open the Quick Access panel.
2. Slide the icon to adjust the screen brightness level.
Figure 16 Brightness Slider
Setting Night Light
The Night Light setting tints the screen amber, making the screen easier to look at in low light.
To enable night light:
1. Go to Settings.
2. Touch Display.
3. Touch Night Light.
4. Touch Schedule.
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5. Select one of the schedule values:
• None (default)
• Turns on at custom time
• Turns on from sunset to sunrise.
6. By default, Night Light is disabled. Touch TURN ON NOW to enable.
7. Adjust the tint using the Intensity slider.
8. Touch .
Setting Screen Rotation
By default, screen rotation is enabled.
To disable screen rotation:
1. Go to Settings.
2. Touch Display > Advanced.
Settings
3. Touch Auto-rotate screen.
NOTE: To change the Home screen rotation, see Setting Home Screen Rotation.
4. Touch .
Setting Screen Timeout
To set the screen sleep time:
1. Go to Settings.
2. Touch Display > Advanced > Sleep.
3. Select one of the sleep values.
• 15 seconds
• 30 seconds
• 1 minute
• 2 minutes
• 5 minutes
•10 minutes
• 30 minutes
• Never (default).
4. Touch .
Ambient Display
The Ambient display setting wakes the screen when notifications are received.
To disable ambient display:
33
1. Go to Settings.
2. Touch Display > Advanced.
3. Touch Ambient display.
4. In the When to show section, enable or disable an option using the switch.
5. Touch .
Setting Font Size
To set the size of the font in system apps:
1. Go to Settings.
2. Touch Display > Advanced.
3. Touch Font size.
4. Select one of the font size values.
•Small
• Default
•Large
• Largest.
Settings
5. Touch .
Setting Display Size
By default, display size is set to default.
To change the display size:
1. Go to Settings.
2. Touch Display > Advanced.
3. Touch Display size.
4. Touch - and + to change the display size.
•Small
• Default
•Large.
5. Touch .
Setting Screen Saver
To change the screen saver:
1. Go to Settings.
2. Touch Display > Advanced.
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Settings
3. Touch Screen saver.
4. Select the following:
• Current screen saver
• PSSScreenSaver (default)
•Clock
• Colors
• Photo Frame
• Photo Table
• Photos
• When to start
• While charging
• While docked
• While charging or docked (default)
• Never
5. Touch START NOW to see the screen saver.
6. Touch .
NOTE: To configure the screen saver settings, push screensaverconfig.xml to /enterprise/device/settings/screensaver. For
more information, see Ambient Display on page 35.
Configuring Screen Saver Settings
To configure screen saver settings:
1. Prepare an xml file with the name
• ENABLE – set to true to enable the screen saver; set to false to disable the screen saver.
• EXCEPTION_TIME_START – time in 24-hour format (only hours), after which the screen saver shall be
disabled.
• EXCEPTION_TIME_STOP – time in 24-hour format (only hours), after which the screen shall be
enabled again.
• SCREEN_TIMEOUT_CHARGING – The setting in Display > Advanced > Sleep while on the cradle
(idle timeout). The value corresponds to the screen timeout delay in milliseconds, while on the cradle.
• SCREEN_TIMEOUT_DISCHARGING – The setting in Display > Advanced > Sleep while out of the
cradle (idle timeout). The value corresponds to the screen timeout delay in milliseconds, while out of the
cradle.
NOTE: -1 for screen timeout indicates that the screen will never time out.
2. Push the configured screensaverconfig.xml file to the folder /enterprise/device/settings/screensaver.
screensaverconfig.xml and with the following fields:
3. If a different screen saver image is preferred rather than the default Zebra logo, create a 24-bit bmp image
named
4. Reboot the device.
Example screensaverconfig.xml
<?xml version="1.0" encoding="utf-8"?>
<screensaver>
screensaver.bmp and push it to the folder /enterprise/device/settings/screensaver.
35
Settings
<ENABLE>true</ENABLE>
<EXCEPTION_TIME_START>20</EXCEPTION_TIME_START>
<EXCEPTION_TIME_STOP>6</EXCEPTION_TIME_STOP>
<SCREEN_TIMEOUT_CHARGING>15000</SCREEN_TIMEOUT_CHARGING>
<SCREEN_TIMEOUT_DISCHARGING>30000</SCREEN_TIMEOUT_DISCHARGING>
</screensaver>
The above example of the
• Enables the screen saver feature.
• Defines no-screen saver time from 8 pm to 6 am.
• Sets the screen timeout to be 15 seconds on the cradle.
• Sets the screen timeout to be 30 seconds out of the cradle.
screensaverconfig.xml:
Setting the Date and Time
You are only required to set the time zone or set the date and time if the wireless LAN does not support
Network Time Protocol (NTP).
To set the date and time:
1. Go to Settings.
2. Touch System > Date & time.
3. Touch Automatic date & time to disable automatic date and time synchronization.
4. Touch Set date.
5. In the calendar, set today’s date.
6. Touch OK.
7. Touch Set time.
8. Touch the green circle, drag to the current hour and then release.
9. Touch the green circle, drag to the current minute and then release.
10.Touch AM or PM.
11.Touch OK.
12.Touch Use 24-hour format.
13.Touch .
General Sound Setting
Use the Sound settings to configure media and alarm volumes.
To access sound settings:
1. Go to Settings.
2. Touch Sound.
36
3. Touch an option to set sounds.
Sound Options
• Zebra volume controls
• Ring volume - Controls the ringtone volume.
• Media volume - Controls the music, games, and media volume.
• Alarm volume - Controls the alarm clock volume.
• Notifications volume - Controls the notification volume.
• Scanner volume - Controls the scanner volume.
• Volume presets
• - Mutes the ring, notifications, and scanner so that the device does not make sounds or vibrate.
• - All sounds except media and alarms are silenced and vibrate mode is active.
• - Enables all sounds at the user defined levels.
• Do Not Disturb preferences - Mutes some or all sounds and vibrations.
• Priority only allows - Use to set the priorities for the following:
• Reminders - Switch on or off.
• Events - Switch on or off.
• Alarms - This is always enabled.
• Advanced - Touch to display advanced sound options.
• Default notification sound - Touch to select a sound to play for all system notifications.
• Default alarm sound - Touch to select a sound to play for alarms.
• Other sounds and vibrations
• Screen locking sounds - Play a sound when locking and unlocking the screen (default – enabled).
• Charging sounds - Not applicable.
• Touch sounds - Play a sound when making screen selections (default – enabled).
• Vibrate on tap - Vibrate the device when making screen selections (default – disabled).
• Emergency alerts - Touch to configure emergency broadcast settings and notifications.
Settings
Remapping a Button
Buttons on the device can be programmed to perform different functions or as shortcuts to installed apps.
NOTE: It is not recommended to remap the scan button.
1. Go to Settings.
2. Touch Key Programmer. A list of programmable buttons displays.
3. Select the button to remap.
4. Touch the BUTTON REMAPPING tab or the SHORTCUT tab that lists the available functions and
applications.
5. Touch a function or application shortcut to map to the button.
37
NOTE: If you select an application shortcut, the application icon appears next to the button on the Key Programmer screen.
6. Touch .
Keyboards
Use the Languages & input settings to configure the on-screen keyboards. The device contains the following
keyboard settings:
• Android Keyboard - Non-GMS devices only
• Gboard - GMS devices only
• Enterprise Keyboard.
NOTE: By default the Enterprise and Virtual Keyboards are disabled.
Keyboard Configuration
Enabling Keyboards
Settings
To enable keyboards:
1. Go to Settings.
2. Touch System > Languages & input > Virtual keyboard > Manage keyboards.
3. Touch a keyboard to enable.
Switching Between Keyboards
To switch between keyboards, touch in a text box to display the current keyboard.
• On the Android or Gboard keyboards, touch and hold .
• On the Enterprise keyboard, touch .
Using the Android and Gboard Keyboards
Use the Android or Gboard keyboards to enter text in a text field. To configure the keyboard settings, touch and
hold
, (comma) and then select Android keyboard settings.
Editing Text
Edit entered text and use menu commands to cut, copy, and paste text within or across apps. Some apps do
not support editing some or all of the text they display; others may offer their own way to select text.
Entering Numbers, Symbols, and Special Characters
To enter numbers and symbols:
• Touch and hold one of the top-row keys until a menu appears then select a number or special character.
• Touch the Shift key once for a single capital letter. Touch the Shift key twice to lock in uppercase. Touch the
Shift key a third time to unlock Capslock.
• Touch
?123 to switch to the numbers and symbols keyboard.
38
• Touch the =\< key on the numbers and symbols keyboard to view additional symbols.
To enter special characters, touch and hold a number or symbol key to open a menu of additional symbols. A
larger version of the key displays briefly over the keyboard.
Using the Enterprise Keyboard
The Enterprise Keyboard contains the following keyboards:
• Numeric
•Alpha
• Special characters
• Data capture.
Numeric Tab
To access the numeric keyboard, touch the 123 tab. The keys displayed vary on the app being used. For
example, an arrow displays in Contacts, however Done displays in Email account setup.
Figure 17 Numeric Keyboard
Settings
Alpha Tab
To access the alpha keyboard, touch the EN tab.
Figure 18 Alpha Keyboard
Additional Character Tab
To access additional characters, touch the #*/ tab.
39
Settings
Figure 19 Symbols Keyboard
Touch to enter emoji icons in a text message.
Figure 20 Emoji Keyboard
Touch ABC to return to the Symbols keyboard.
Scan Tab
The Scan tab provides an easy data capture feature for scanning barcodes.
Figure 21 Scan Keyboard
Language Usage
Use the Language & input settings to change the device’s language, including words added to the dictionary.
Changing the Language Setting
1. Go to Settings.
2. Touch System > Languages & input.
3. Touch Languages. A list of available languages displays.
40
4. If the desired language is not listed, touch Add a language and select a language from the list.
5. Touch and hold to the right of the desired language, then drag it to the top of the list.
6. The operating system text changes to the selected language.
Adding Words to the Dictionary
1. Go to Settings.
2. Touch System > Languages & input > Advanced > Personal dictionary.
3. If prompted, select the language where this word or phase is stored.
4. Touch + to add a new word or phrase to the dictionary.
5. Enter the word or phrase.
6. In the Shortcut text box, enter a shortcut for the word or phrase.
7. Touch .
Settings
41
Applications
The APPS screen displays icons for all installed apps. The table below lists the apps installed on the
device. See Application Deployment for information on installing and uninstalling apps. For more
information on standard Android apps, go to www.support.google.com
Table 12 Apps
Icon Description
Battery Manager - Displays battery information, including charge level, status, health and wear
level.
Bluetooth Pairing Utility – Use to pair peripherals with the device by scanning a barcode.
Calculator - Provides the basic and scientific arithmetic functions.
.
Calendar - Use to manage events and appointments. GMS/GMS-Restricted only.
Calendar - Use to manage events and appointments. AOSP only.
Camera - Take photos or record videos. For more information see Camera. Available on Plus
configurations.
Chrome - Use to access the Internet or intranet. GMS only
Chromium - Use to access the Internet or intranet. AOSP only.
Clock - Use to schedule alarms for appointments or as a wake-up.
42
Applications
Table 12 Apps (Continued)
Icon Description
Contacts - Use to manage contact information. See Contacts for more information.
Cradle Firmware Updater - Use to update cradle firmware.
Cradle Utility - Use to control cradle functionality.
DataWedge - Enables data capture using the imager.
Device Central - Use to display detailed information about the device and connected
peripherals. See Device Central for more information.
Diagnostic Tool - Use to diagnose the device.
Drive - Upload photos, videos, documents, and other files to personal storage site. GMS only.
DWDemo - Provides a way to demonstrate the data capture features using the imager. See
DataWedge Demonstration for more information.
Email - Use to send and receive email. AOSP only.
Enterprise Browser - Industrial browser that provides everything needed to quickly build device
apps for barcode scanning, signature capture, payment processing, printing and most other
enterprise applications. For more information, refer to techdocs.zebra.com/enterprise-browser/.
Files - Organize and manage files on the device. See Files for more information.
Gallery - Use to view photos stored on the internal storage. For more information, see Gallery
for more information. AOSP only.
Gmail - Use to send and receive email using a Google ™ email account. GMS only
Google - Launches Google ™ search app. GMS only
43
Applications
Table 12 Apps (Continued)
Icon Description
Hangouts - Use to communicate with friends using text messages and photos. GMS only
Keep- Use to create, edit, and share notes. GMS only.
License Manager - Use to manage software licenses on the device.
Maps - Use to see your location on a map (with public transit, traffic, or satellite overlays).
Search for any business or place of interest. Provides turn-by-turn navigation with voice
guidance, traffic-avoidance, and alternate routes, for drivers, cyclists, walkers, and users of
public transportation. GMS only.
Music - Play music stored on the internal storage. AOSP only.
Photos - Use to sync photos with Google account. For more information, see Photo Settings.
GMS only.
Play Movies & TV - View movies and video on your device. GMS/GMS-Restricted only.
Play Music - Use to listen to music. GMS/GMS-Restricted only.
Play Store - Download music, movies, books, and Android apps and games from the Google
Play ™ Store. GMS only.
RxLogger - Use to diagnose device and app issues.
Search - Use to search the Web. Requires an Internet connection. AOSP only.
Settings - Use to configure the device.
Sound Recorder - Use to record audio. Available on Plus configurations.
StageNow - Allows the device to stage a device for initial use by initiating the deployment of
settings, firmware, and software.
44
Applications
Table 12 Apps (Continued)
Icon Description
Worry Free Wifi Analyzer - A diagnostic intelligent app. Use to diagnose surrounding area and
display network stats, such as coverage hole detection, or AP in vicinity. Refer to the Worry Free
Wi-Fi Analyzer Administrator Guide for Android.
YouTube - Use to view videos on the YouTube
Zebra Bluetooth - Use to configure Bluetooth logging.
Accessing Apps
All apps installed on the device are accessed using the APPS window.
1. On the Home screen, swipe up from the bottom of the screen.
2. Slide the APPS window up or down to view more app icons.
3. Touch an icon to open the app.
Switching Between Recent Apps
To switch between recent apps:
1. Touch . A window appears on the screen with icons of recently used apps.
2. Slide the apps displayed up and down to view all recently used apps.
™ web site. GMS only.
3. Swipe left or right to remove app from the list and force close the app.
4. Touch an icon to open an app or touch to return to the current screen.
Battery Manager
The Battery Manager provides detailed information about the battery.
To open Battery Manager, swipe up from the bottom of the Home screen and touch .
Table 13 Battery Icon Description
Battery
Icon
Battery charge level.
Description
45
Table 13 Battery Icon Description
Applications
Battery
Icon
Battery charging.
Battery charge level is below 20%.
• Battery level - The current battery charge level as a percentage. Displays -% when level is unknown.
• Time until full - The amount of time until the battery is fully charged.
• Time since charging - The amount of time since the device began charging.
• Time until empty - The amount of time until the battery is empty.
• Battery status
• Not charging - The device is not connected to AC power.
• Charging over AC - The device is connected to AC power and charging.
• Charging over USB - The device is connected to a host computer with a USB cable and charging.
• Discharging - That the battery is discharging.
• Full - That the battery is fully charged.
• Unknown - The battery status is unknown.
Description
• Battery health - The health of the battery. If a critical error occurs, appears. Touch to view the error
description.
• Decommission - The battery is past its useful life and should be replaced. See system administrator.
• Good - The battery is good.
• Charge error - An error occurred while charging. See system administrator.
• Over Current - An over-current condition occurred. See system administrator.
• Dead - The battery has no charge. Replace the battery.
• Over Voltage - An over-voltage condition occurred. See system administrator.
• Below Temperature - The battery temperature is below the operating temperature. See system
administrator.
• Failure Detected - A failure has been detected in the battery. See system administrator.
• Unknown - See system administrator.
• Wear level - The health of the battery in graphical form. When the wear level exceeds 80%, the bar color
changes to red.
46
Applications
• Advanced info - Touch to view additional battery information.
• Battery present status - Indicates that the battery is present.
• Battery level - The battery charge level as a percentage of scale.
• Battery scale - The battery scale level used to determine battery level (100).
• Battery voltage - The current battery voltage in millivolts.
• Battery temperature - The current battery temperature in degrees Centigrade.
• Battery technology - The type of battery.
• Battery current - The average current into or out of the battery over the last second in mAh.
• Battery manufacture date - The date of manufacture.
• Battery serial number - The battery serial number. The number matches the serial number printed on
the battery label.
• Battery part number - The battery part number.
• Battery rated capacity - Lists the rated capacity of the backup battery in mAh.
• Battery decommission status - Indicates if the battery is past its life span.
• Battery Good - The battery is in good health.
• Decommissioned Battery - The battery is past its useful life and should be replaced.
• Base cumulative charge - Cumulative charge using Zebra charging equipment only.
• App version - The application version number.
47
Camera
Camera Mode
Settings
Scene Mode
Shutter Button
Gallery
Color Effect
High Dynamic Range
NOTE: This app is available on the Plus configuration.
This section provides information for taking photos and recording videos using the integrated digital cameras.
The device saves photos and videos on the internal storage.
Taking Photos
NOTE: See Photo Settings for camera setting descriptions.
1. Swipe up from the bottom of the Home screen and touch Camera.
Figure 22 Camera Mode
Applications
2. If necessary, touch the Camera Mode icon and touch .
3. Frame the subject on the screen.
48
4. To zoom in or out, press two fingers on the display and pinch or expand fingers. The zoom controls appear
Camera Mode
Settings
Audio
Shutter Button
Gallery
Color Effect
on the screen.
5. Touch an area on the screen to focus. The focus circle appears. The two bars turn green when in focus.
6. Touch .
The camera takes a photo and a shutter sound plays.
The photo momentarily displays as a thumbnail in the lower left corner.
Recording Videos
1. Swipe up from the bottom of the Home screen and touch Camera.
2. Touch the camera mode menu and touch .
Figure 23 Video Mode
Applications
3. Point the camera and frame the scene.
4. To zoom in or out, press two fingers on the display and pinch or expand fingers. The zoom controls appear
on the screen.
5. Touch to start recording.
The video time remaining appears in the top left of the screen.
49
6. Touch to the end recording.
The video momentarily displays as a thumbnail in the lower left corner.
Photo Settings
In Photo mode, photo settings appear on screen. Touch to display the photo settings options.
Front Camera
• Selfie Flash - Turns screen white to help produce a little extra light in dimmer settings. Options: Off
(default), or On.
• Picture size - Set the size (in pixels) of the photo to: 5M pixels (default), 3M pixels, HD1080, 2M pixels,
HD720, 1M pixels, WVGA, VGA, or QVGA.
• Picture quality - Set picture quality setting to: Low, Standard (default) or High.
• Countdown timer - Set to: Off (default), 2 seconds, 5 seconds or 10 seconds.
• Storage – Set location to store the photo to: Phone.
• Face Detection - Select to turn face detection Off (default) or On.
• ISO - Set how sensitive the camera is to light. Options: Auto (default), ISO Auto (HJR), ISO100, ISO200,
ISO400, ISO800 or ISO1600.
• Exposure - Touch to adjust the exposure settings. Options: +2, +1, 0 (default), -1 or -2.
• White balance - Select how the camera adjusts colors in different kinds of light, to achieve the most
natural-looking colors:
Applications
• Incandescent - Adjust the white balance for incandescent lighting.
• Fluorescent - Adjust the white balance for florescent lighting.
• Auto - Adjust the white balance automatically (default).
• Daylight - Adjust the white balance for daylight.
• Cloudy - Adjust the white balance for a cloudy environment.
• Redeye reduction - Helps eliminate redeye effect. Options: Disabled (default), or Enable.
• ZSL - Set the camera to immediately take a picture when the button is pressed (default – enabled)
• Selfie Mirror - Options: Disable (default), or Enable.
• Shutter Sound - Options: Enable (default), or Disable.
• Anti Banding - Allows the camera to avoid problems caused by artificial light sources that are not constant.
These sources cycle (flicker) fast enough to go unnoticed to the human eye, appearing continuous. The
camera’s eye (its sensor) can still see this flicker. Options: Auto (default), 60 Hz, 50 Hz, or Off.
Video Settings
In Video mode, video settings appear on screen. Touch to display the video settings options.
Front Camera
• Video quality - Set video quality to: HD 1080p (default), HD 720p, SD 480p, VGA, CIF, or QVGA.
• Video duration - Set to: 30 seconds (MMS) or 30 minutes (default).
• Storage – Set the location to store the photo to: Phone.
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Applications
• White balance - Select how the camera adjusts colors in different kinds of light, to achieve the most
natural-looking colors.
• Incandescent - Adjust the white balance for incandescent lighting.
• Fluorescent - Adjust the white balance for florescent lighting.
• Auto - Adjust the white balance automatically (default).
• Daylight - Adjust the white balance for daylight.
• Cloudy - Adjust the white balance for a cloudy environment.
• Image Stabilization - Set to reduce blurry videos due to device movement. Options: On or Off (default).
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Cradle Firmware Updater
The Cradle Firmware Updater app (CradleFWUpdater) allows the manual updating of cradle firmware using
the PS20.
To update cradle firmware:
Applications
1. Go to the Zebra Support & Downloads web site, zebra.com/support
Representative.
2. Download the MC18CradleFWvx_x firmware file to a host computer.
3. Using Android Debug Bridge (adb) or the sideload process, copy the firmware file to the PS20.
4. Swipe up from the bottom of the Home screen and touch CradleFWUpdater.
The CradleFWUpdater screen displays.
Figure 24 CradleFWUpdater Screen
or contact a Zebra Support
5. Dock the device in the cradle.
6. Select FW File location.
The Files app opens.
7. Select the appropriate HEX firmware file and select OK.
The path of the selected file displays in the Input FW File text box.
8. Verify the filename and extension.
9. Select Program Firmware. A warning dialog displays Please don’t remove device from cradle until FW
Update complete. Continue?.
10.Select OK to initiate the firmware update process.
NOTE: During the firmware initiation process, the application resets the cradle. If the following error dialog displays: Please
manually reset the cradle and then press OK, the user is required to manually reset the cradle.
To manually reset the cradle:
a. Disconnect power from the power supply unit of the cradle.
b. Reconnect power to the power supply unit of the cradle.
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Applications
c. Select OK within 10 seconds after power on and before the LEDs on the cradle start glowing, to remove
the error message and continue. Failing to select OK before the LEDs starts glowing will re-display the
error message. If the user fails continuously 2 times, the firmware update process stops.
d. If the app is successful, it will start the downloading process.
11.After resetting the cradle, the app starts the firmware download process.
Figure 25 Cradle Firmware Updater - Firmware Download Process Screen
CAUTION: Do not attempt to disconnect power from the cradle or remove the device from the cradle during cradle firmware
update. Removing the device from the cradle while firmware update is ongoing would result in an incomplete firmware update, leaving the cradle with partial firmware.
To recover from the situation of partially downloaded firmware, open the Cradle Firmware Updater app an d pe rform a man-
ual reset of the cradle power when alerted.
12. When Download Complete displays on the screen, the firmware update process is completed
successfully. Select Unlock Cradle to unlock and remove the device from the cradle. Select Help for app
information and instructions for using the app.
Figure 26 Cradle Firmware Updater - Download Complete Screen
Sending the Firmware File Using Intents
Send an intent using ADB:
To send an intent using ADB:
1. Push the file to any location, preferably an sdcard or the following:
enterprise/device/settings/cradleupdate.
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Applications
2. Send the following intent:
adb shell am broadcast -a com.symbol.intent.cradlefw.update --es cradleFwPath
‘<filename-alongwithpath>’
Example:
adb shell am broadcast -a com.symbol.intent.cradlefw.update --es cradleFwPath
‘/enterprise/device/settings/cradleupdate/MC18CradleFWv5_1.txt
Send an intent using MDM
To send an intent using MDM:
1. Push the file to the internal storage memory.
2. Send the following command to change the permission of the file:
chmod 644 <file-alongwithpath>
3. Send the following intent:
adb shell am broadcast -a com.symbol.intent.cradlefw.update --es cradleFwPath
‘<filename-alongwithpath>’
Example:
adb shell am broadcast -a com.symbol.intent.cradlefw.update --es cradleFwPath
‘/enterprise/device/settings/cradleupdate/MC18CradleFWv5_1.txt
_chmod 644 /enterprise/device/settings/cradleupdate/MC18CradleFWv5_2.txt
Send the file using the Recovery Method
To send the file using the Recovery Method:
1. Put the device in Recovery Mode.
2. Select Update via adb > FullPackageUpdate.
3. Enter the following at a command prompt:
adb sideload <packagename>.
4. Reboot the device.
Send an Airwatch intent
To send an Airwatch intent:
1. Send the following intent:
broadcast=true,mode=implicit,action=com.symbol.intent.cradlefw.update,extraString=cradleFwPath=/enter
prise/device/settings/cradleupdate/MC18CradleFWv5_2.txt
Send a SOTI intent
To send a SOTI intent:
1. Send the following intent:
sendintent -b
"intent:#Intent;action=com.symbol.intent.cradlefw.update;S.cradleFwPath=/enterprise/device/settings/cradl
eupdate/MC18CradleFWv5_1.txt;end;"
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Cradle Utility
Use the Cradle Utility to:
• Perform cradle operations (for example, unlock cradle or set LED)
• Configure cradle information (for example, Row ID or Column ID)
• Read the cradle manufacturing information
• Read the cradle diagnostics information.
To use the Cradle Utility:
1. Dock the PS20 inside the cradle.
2. Swipe up from the bottom of the Home screen and touch .
NOTE: The cradle ID and location information and charge settings are retained across firmware upgrades.
Controlling the Cradle
Applications
1. Tap the CRADLE UNLOCK tab to set the cradle unlock information.
Figure 27 Cradle Utility - Cradle Unlock Tab
• Unlock Period: The duration in seconds for which the PS20 remains in unlocked state (if not removed from
the cradle). For example; if unlock period is set to 15 and unlock signal is received, the PS20 will unlock
and lock back after 15 seconds (if its not removed by user).
• Unlock Cradle: Press Unlock Cradle to manually unlock the PS20 from the cradle.
• LED: Check the LED box to enable the cradle LED indication.
• Smooth Effect: Check the Smooth Effect box to enable smooth blinking of the LEDs.
• LED Setting > On: The duration (in ms) that the cradle LED remains turned on or blinks during unlock.
• LED Setting > Off: The duration (in ms) that the cradle LED remains turned off or blinks during unlock.
• LED Setting > Count: The number of times the cradle LED blinks when user presses the blink button.
• Blink: Tap to test the cradle LED operation.
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Setting the Cradle
The Cradle Utility allows you to manually enter cradle settings. To automatically enter cradle settings, use the
optional Smart Cradle Configuration app (CradleSmartConfig).
Setting the cradle charging rate: Depending on the cradle installation configuration, the store technician can
configure each individual cradle slot to enable/disable fast charge. Each cradle can be configured to charge its
docked terminal at 1A (normal charging mode - default setting) or 1.5A (fast charging mode).
NOTE: The cradle charging rate is retained across firmware upgrades.
1. Tap the Settings tab to set the cradle information.
Figure 28 Cradle Utility - Setting Tab
Applications
• Row ID: The cradle row number in the dispenser wall.
• Column ID: The cradle column number in the dispenser wall.
• Wall ID: The number of dispenser wall where the cradle is positioned.
• Read Data: Retrieve setting data from the cradle memory and display on the screen.
• Write Data: Tap this button to program the row/col/wall information onto the cradle. Note that each slot on
the Three Slot Cradle needs to be programmed separately.
• Enable Fast Charge: Enable the cradle to charge the PS20 at a current of 1.5A (default setting is 1A)
• Reset Row: Tap to update the Row ID in the text field to “0” on the application.
• Reset Column: Tap to update the Column ID in the text field to “0” on the application.
• Reset Wall: Tap to update the Wall ID in the text field to “0” on the application.
Performing Cradle Diagnostics
1. Touch Diagnostic tab to perform the cradle diagnostics:
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Applications
Figure 29 Cradle Utility - Diagnostic Tab
• Cycle Reading: Check the Cycle Reading box to perform continuous diagnostics and display the cradle
status information. During diagnostics, a progress bar is shown of the screen.
• Read Data: Tap to start performing diagnostics.
• Import Data: Tap to save the recorded results of the diagnostics on a file.
Viewing Cradle Information
1. Touch Info tab.
Figure 30 Cradle Utility - Info Tab
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Smart Cradle Configuration
The Smart Cradle Configuration app (CradleSmartConfig) avoids the need to manually enter the row,
column, and wall ID’s during the cradle wall configuration. Unlike using the Cradle Utility, where these values
are entered for each slot, CradleSmartConfig guides the user through the configuration process. Additionally,
the app implements automatic error checks and provides auditing mechanisms (Quick/Full) once the
configuration is completed.
Use CradleSmartConfig to:
• Declare the wall map (row, column, wall, current)
• Declare empty/blank spots (kiosk, TV, computer monitor, or unique store shapes)
• Follow a screen guided sequence to read/program each slot based on the guided map
• Catch errors (duplication, skipped slots, and non-programmed slots).
Support
CradleSmartConfig supports the following:
• Single slot and three slot cradles.
• Selectively removing certain cradle slots from the matrix, as placeholders for a kiosk, TV, computer monitor,
or unique store shapes.
• Scrolling the screen left/right and up/down.
• A panning view of the cradle wall to be shown below the cradle icons as an indication of where the current
focus is.
Applications
Prerequisites/Assumptions
CradleSmartConfig requires the following prerequisites or assumes the following:
• The customer knows by a paper map or plan what the rows and columns should be set to for the wall.
• The wall is rectangular.
• Empty/blank spots are known (spots that do not have cradles).
• All three slot cradles should be the same type.
• SmartCradleConfig is installed on the device before starting.
• The default charging rate setting is 1A.
Error Prevention
CradleSmartConfig helps prevent user errors by:
• Detecting if a slot has already been programmed properly.
• Detecting if a slot was missed (for example, 1,2,3,1,2,3,2,3)
• Providing screen guides as to the direction of the next slot to program.
• Guiding when to move up or down a row.
• Visual cues when an error is made.
• Automatically programming Wall/Row/Column/Current once it has detected it moved to the proper next slot.
• Signaling when ready to move to the next slot.
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Accessing CradleSmartConfig
To access CradleSmartConfig:
Applications
1. Go to the Zebra Support & Downloads web site for the PS20, zebra.com/ps20-info
2. Download CradleSmartConfig to a host computer.
NOTE: This app is not pre-loaded on the device and must be downloaded and installed prior to use.
3. Use the sideload process to copy the CradleSmartConfig.apk file onto a single PS20 device.
4. Install the app.
Using CradleSmartConfig
To configure the cradle wall using CradleSmartConfig:
NOTE: Prior to using CradleSmartConfig, all new cradles should be mounted to a wall, including all power con-
nections. It is assumed that no programming has occured and all cradles are functioning with a unique serial number programmed in them from the factory.
1. Swipe up from the bottom of the Home screen and touch CradleSmartConfig .
The CradleSmartConfig screen displays.
Figure 31 CradleSmartConfig Screen
.
2. Complete the following:
• Rows - The cradle row number in the dispenser wall.
• Columns - The column number in the dispenser wall.
• Wall ID - The number of dispenser wall where the cradle is positioned.
• Fast Charge - Touch to enable the cradle to charge the PS20 at a current of 1.5A (default setting is 1A).
• SHD Mode - Touch to enable super high density (SHD) mode, where the cradles are mounted
horizontal to the ground.
NOTE: The cradle ID, location, and charging rate are retained across firmware upgrades.
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Applications
3. Select SINGLE SLOT to program a wall of single slot cradles or select THREE SLOT to program a wall of
three slot cradles.
A map of cradle icons display, based on the number of rows and columns entered in the previous step. For
reference, the top left corner is Row 1, Column 1 (R1C1).
4. (Optional) Navigate around the screen.
To scroll left/right and up/down:
a. Touch and drag your finger on the screen.
b. Locate the graphic on the bottom of the screen to show where you are on the map. Scroll bars allow you
to drag the screen to see a portion of the total wall.
5. (Optional) Delete cradle slots not used. For example, placeholders for a kiosk, TV, computer monitor, or
unique store shapes.
To delete cradle slots:
a. Touch and hold (long press) the cradle slot icon.
b. Select DELETE to confirm.
Figure 32 Delete Cradle
6. Insert a PS20 device in the first cradle in the top left corner (Row 1, Column 1).
7. Touch Start.
A Warning dialog displays indicating the correct sequence to follow when configuring the cradles.
8. Select Ok.
CradleSmartConfig programs the row, column, and wall information onto the cradle.
Figure 33 Warning Dialog - Follow Specified Order
After the first cradle is programmed successfully, a check mark appears in the location of the cradle icon
and an arrow on the screen points in the direction of where to insert the device in the next slot. An audible
sound or visual cradle charge indication may be present.
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Applications
9. Remove the device from the first cradle, and move in the specified direction to insert the device in the next
slot.
CradleSmartConfig directs the user to move in the proper direction. If the device is inserted into the wrong
slot, the user is prompted.
Figure 34 Warning! Wrong Slot
If the device is inserted into the same slot, a message indicates that the cradle has already been
configured.
Figure 35 Warning! Cradle Already Configured
Note that each slot on the Three Slot Cradle needs to be programmed separately. The app guides the user
to change rows in a zig-zag pattern for efficiency, with the first row going from left to right with serial
numbers (last digits) 1,2,3 and the next row going from right to left with serial numbers (last digits) 3,2,1.
The app also guides the user to skip the empty or blank areas. In a single slot cradle, the HW serial number
last digit is 0.
10.Moving in the direction specified, repeat until all cradles are configured.
If the user abandons programming before the entire wall is completed, the user must start over from the
beginning.
Figure 36 Warning! Restart Configuration Screen
The app detects when it has reached the end of the wall and the Configuration complete dialog displays.
Figure 37 Configuration Complete Dialog
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11.Select one of the following:
Auditing
Auditing validates that the cradles have been programmed correctly. The expected results should match the
results found.
Quick Audit
To perform a quick audit:
1. The four corner cradles will blink one after another. Place the device in the middle slot of the first blinking
Applications
• QUICK AUDIT - A sample of cradles are validated and the expected data is compared to what is
actually found. Blinking cradles are displayed one after the other at the four corners. The device to be
validated should be placed in the middle slot of the blinking icon.
• FULL AUDIT - All cradles are validated and the expected data is compared to what is actually found.
• RETURN TO HOME PAGE - Displays the CradleSmartConfig screen.
cradle icon.
If the audit was successful and the expected results match the results found, a green screen displays. If the
audit failed and the expected results do not match the results found, a red screen displays.
Figure 38 Successful Audit Screen
2. Moving in the direction specified, repeat until all cradles are validated.
The app detects when it has reached the end of the wall and the Quick Audit complete screen displays.
Figure 39 Quick Audit Complete Screen
3. Select FULL AUDIT to perform a Full Audit or select GO TO HOMEPAGE to return to the
SmartCradleConfig screen.
Full Audit
To perform a Full Audit:
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Applications
3 Slots Success
Success
Fail
Deleted Slots
Horizontal Scroll Bar
Vertical Scroll Bar
Wall Map Location
Three Slot Cradle: 5 Rows, 3 Columns
Single Slot Cradle: 5 Rows, 5 Columns
1. Place the device in the first cradle, first slot in the top left corner (Row 1, Column 1).
The app detects the cradle in operation and starts validating the current slot.
Figure 40 Start Audit Process
2. Moving in the direction specified, repeat until all cradles are validated.
The app detects when it has reached the end of the wall and the Full Audit is completed screen displays.
Figure 41 Full Audit Complete Screen
3. Select GO TO HOMEPAGE to return to the SmartCradleConfig screen.
Wall Map Examples
Figure 42 Wall Map Examples
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DataWedge Demonstration
NOTE: DataWedge is enabled on the Home screen.To disable this feature, go to the DataWedge settings and disable the
Launcher profile.
Use DataWedge Demonstration to demonstrate data capture functionality.
Table 14 DataWedge Demonstration Icons
Icon Description
Illumination Imager illumination is on. Touch to turn illumination off.
Data Capture The data capture function is through the internal imager.
Applications
Imager illumination is off. Touch to turn illumination on.
An RS6000 Bluetooth imager is connected.
Scan Mode Imager is in picklist mode. Touch to change to normal scan mode.
NOTE: To configure DataWedge, refer to techdocs.zebra.com/datawedge/.
Scanner Selection
To select a scanner, touch > Settings > Scanner selection.
See Data Capture for more information.
Either press the programmable button or touch the yellow scan button to capture data. The data appears in the
text field below the yellow button.
An RS6000 Bluetooth imager is not connected.
Imager is in normal scan mode. Touch to change to picklist mode.
Opens a menu to view the application information or to set the
application DataWedge profile.
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Device Central
Device Central displays detailed information about the device and connected peripherals and supports the
following Zebra devices:
Device Central features include:
• Discovering and pairing with supported peripherals via Bluetooth or corded connection.
• Paging a connected RS6000 Ring Scanner.
• Displaying the connection status of peripherals.
• Displaying information for a connected peripheral in the notification bar.
Figure 43 Device Central Screen
Applications
Scan and Pair Tab
Pairing to a Bluetooth peripheral is accomplished by one of the following methods:
• Scan and Pair
• Scan to Pair
• Manually Pairing
Scan and Pair
To scan the peripheral Bluetooth barcode to pair:
1. In the Scan and Pair tab, touch Scan barcode to pair. The peripheral’s scan beam illuminates.
2. Ensure that Bluetooth is enabled on the peripheral and is set to discoverable mode. Refer to the peripheral
user guide for instructions.
3. Scan the Bluetooth MAC address barcode label on the desired peripheral to pair.
When pairing is successful, the peripheral displays in the list. A green dot appears next to a Bluetooth
scanner when the device is connected, and may be in use. A red dot appears next to other Bluetooth
peripherals, such as a Bluetooth headset or printer, while they are connected but not in use.
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Applications
Scan to Pair
Use Scan and Pair to pair by scanning a barcode displayed on the screen. This applies to peripherals that
have scanning capability, such as Bluetooth handheld scanners and ring scanners.
1. In the Scan and Pair tab, touch Display barcode to pair. A barcode displays.
2. Using the peripheral, scan the barcode on the screen.
When the pairing is successful, the peripheral displays in the list with a green dot indicating that it is paired.
Manually Pairing
To manually pair a peripheral that is unable to pair via Bluetooth:
1. In the Scan and Pair tab, touch the MAC address field.
2. Enter the Bluetooth MAC address of the peripheral.
3. Touch Pair.
When pairing is successful, the peripheral displays in the list. A green dot appears next to a Bluetooth
scanner when the device is connected, and may be in use. A red dot appears next to other Bluetooth
peripherals, such as a Bluetooth headset or printer, while they are connected but not in use.
Peripherals Tab
The Peripherals Tab displays all currently connected and previously connected peripherals. Connected
peripherals display the length of time (in minutes) that they have been connected.
Touch the connected device icon to display details about the peripheral. The Device Details screen appears.
When an RS6000 is connected the Page button displays at the bottom of the Device Details screen. See
Paging an RS6000 Ring Scanner.
My Device Tab
The My Device Tab displays information about the device.
• Device Model - Displays the name assigned to the device.
• Device Serial Number - Displays the serial number of the device.
• OS Version - Displays the operating system version.
• Build Number - Displays the software build number.
• Battery Level - The current battery charge level as a percentage.
• Battery Part Number - The battery part number.
• Battery Serial Number - The battery serial number. The number matches the serial number printed on
the battery label.
• Battery Manufactured Date - The date of manufacture.
Unpairing a Peripheral
To unpair a Bluetooth peripheral:
1. In the Scan and Pair tab, touch Unpair for the desired peripheral to unpair.
A confirmation pop-up message appears.
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2. Touch OK.
Once unpaired, a message appears indicating the peripheral has been disconnected, and the peripheral is
removed from the list.
Paging an RS6000 Ring Scanner
Use Page button to easily locate the currently connected RS6000 Ring Scanner:
1. With the RS6000 Ring Scanner connected, swipe up from the bottom of the Home screen, and touch .
NOTE: The RS6000 Ring Scanner must be within 10 m (32 ft) of the device.
2. Under the RS6000 peripheral information, touch Page to page the RS6000. The paged RS6000 beeps and
vibrates.
To stop paging, press the scan trigger of the RS6000. On a triggerless RS6000, reset the RS6000 to stop
paging. Refer to the RS6000 User Guide.
Applications
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Diagnostic Tool
The Diagnostic Tool is a utility that determines the health of the device. Use the Diagnostic Tool to
troubleshoot the device.
1. Swipe up from the bottom of the Home screen and touch .
2. Touch RUN TEST. The app tests all enabled subsystems (by default, only the Battery and System tests).
See Settings to enable subsystem tests.
3. To view each subsystem test, touch Subsystem Tests.
Figure 44 Subsystem Screen
Applications
4. Touch one of the subsystems to view details.
Table 15 Subsystem Test Result Indicators
Status Icon Description
Test passed.
Test failed.
Test not supported or not enabled.
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Figure 45 Battery Subsystem Details
Applications
Settings
By default only the Battery and System tests are enabled. To enable other tests:
1. Touch > Settings.
2. Touch to the left of the test name. A green box with a checkmark appears.
3. Touch SAVE.
4. Touch Yes to confirm.
5. Touch .
Battery Test Information
The Battery Test obtains the following information:
• Battery Level - Current battery charge level
• Battery Voltage - Current battery voltage
• Status - Whether the battery is charging (on AC power) or discharging (on battery power)
• Power Source - Whether the device is receiving power from the battery or from an external source
• Temperature - Current battery temperature
• Health Percentage - Indicates the ratio of present capacity to design capacity at a discharge rate of design
capacity.
• Backup Battery Voltage - Backup battery voltage.
• Manufacture Date - Manufacture date of the battery.
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GPS Test Information
Not supported on this device.
System Test Information
Use the System Test to determine if the CPU or memory loads are too high, there are too many processes
running on the device, or storage on the device is almost full.
The System Test obtains the following information:
• CPU Load - Amount of CPU being used
• Free Physical Memory - Amount of RAM available
• Free Storage - Amount of internal Flash memory available
• Process Count - Number of processes currently running.
WLAN Test Information
Applications
If the WiFi radio is not present or disabled, skip this test. This test determines if the device’s WLAN
configuration is correct or whether there is any connection with an access point or network.
The WLAN test obtains the following information:
• WLAN Enabled - WLAN radio is enabled or disabled
• WLAN Status - Current status of association with the access point
• ESSID - Name of the wireless network
• BSSID - MAC address of the connected access point
• MAC Address - Device’s MAC address
• Signal - Strength of the Wi-Fi signal (in dBm)
• IP Address - IP address of the device.
WWAN Test Information
Not supported on this device.
Bluetooth Test Information
The Bluetooth Test obtains the following information:
• Enabled - Whether the Bluetooth radio is enabled or disabled
• Status - Whether the device is paired to another Bluetooth device
• Connectable/Discoverable - Whether the device is discoverable or able to connect
• Address - Bluetooth radio MAC address
• Name - Bluetooth name for the device.
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Enterprise Browser
The Enterprise Browser is an industrial browser that provides everything needed to quickly build device apps
for barcode scanning, signature capture, payment processing, printing and most other enterprise applications.
Enterprise Browser includes a runtime environment inside which a company's application logic can be
executed and controlled using HTML5 and CSS3 for presentation and JavaScript to access Enterprise
Browser APIs for scanners, cameras, card readers and other device peripherals.
The base Enterprise Browser installation includes all necessary components to allow a Windows development
host to easily build device apps and set runtime settings for local or mass-deployment using Zebra StageNow
or a mobile device management (MDM) system. If migrating from another platform, Enterprise Browser also
can run apps built for PocketBrowser, making it an ideal path for moving apps to a newer UI, device or
platform.
For more information, refer to techdocs.zebra.com/enterprise-browser/.
Enterprise Browser Application
The device comes with an Enterprise Browser application pre-licensed and pre-loaded. The application is
accessible from the apps screen.
Applications
1. Swipe up from the bottom of the Home screen, and touch EnterpriseBrowser.
Figure 46 Enterprise Browser Screen
The default Enterprise Browser page provides the following information:
• Battery Details:
• Battery strength in percentage
• Whether in cradle or not
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• WLAN Details:
The buttons at the bottom of the screen:
RxLogger
RxLogger is a comprehensive diagnostic tool that provides application and system metrics, allows for the
creation of custom plug-ins, and diagnoses device and application issues. RxLogger logs the following
information: CPU load, memory load, memory snapshots, battery consumption, power states, wireless logging,
cellular logging, TCP dumps, Bluetooth logging, GPS logging, logcat, FTP push/pull, ANR dumps, etc. All
generated logs and files are saved onto flash storage on the device (internal or external).
Applications
• ESSID name
•Signal
• IP Address of the device
• MAC address of the device
• UNLOCK - Unlocks the device in the cradle.
• LEDS - Illuminates the cradle LEDs.
RxLogger Configuration
RxLogger is built with an extensible plug-in architecture and comes packaged with a number of plug-ins
already built-in. For information on configuring RxLogger, refer to techdocs.zebra.com/rxlogger/
To open the configuration screen, from the RxLogger home screen touch Settings.
Configuration File
RxLogger configuration can be set using an XML file. The config.xml configuration file is located in the
RxLogger\config folder. Copy the file from the device to a host computer using a USB connection. Edit the
configuration file and then replace the XML file on the device. There is no need to stop and restart the
RxLogger service since the file change is automatically detected.
Enabling Logging
To enable logging:
1. Swipe the screen up and select .
2. Touch Start.
3. Touch .
.
Disabling Logging
To disable logging:
1. Swipe the screen up and select .
2. Touch Stop.
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3. Touch .
Extracting Log Files
1. Connect the device to a host computer using an USB connection.
Applications
2. Using a file explorer, navigate to the
3. Copy the file from the device to the host computer.
4. Disconnect the device from the host computer.
Backup
RxLogger Utility allows the user to make a zip file of the RxLogger folder in the device, which by default
contains all the RxLogger logs stored in the device.
To save the backup data, touch > BackupNow.
RxLogger Utility
RxLogger Utility is a data monitoring application for viewing logs in the device while RxLogger is running. Logs
and RxLogger Utility features are accessed using Main Chat Head.
Initiating the Main Chat Head
To initiate the Main Chat Head:
1. Open RxLogger.
RxLogger folder.
2. Touch > Toggle Chat Head. The Main Chat Head icon appears on the screen.
3. Touch and drag the Main Chat head icon to move it around the screen.
Removing the Main Chat Head
To remove the Main Chat Head icon:
1. Touch and drag the icon. A circle with an X appears.
2. Move the icon over the circle and then release.
Viewing Logs
To view logs:
1. Touch the Main Chat Head icon. The RxLogger Utility screen appears.
2. Touch a log to open it. The user can open many logs with each displaying a new sub Chat Head.
3. If necessary, scroll left or right to view additional Sub Chat Head icons.
4. Touch a Sub Chat Head to display the log contents.
73
Applications
Removing a Sub Chat Head Icon
To remove a sub chat Head icon, press and hold the icon until it disappears.
Backing Up In Overlay View
RxLogger Utility allows the user to make a zip file of the RxLogger folder in the device, which by default
contains all the RxLogger logs stored in the device.
The Backup icon is always available in Overlay View.
1. Touch . The Backup dialog box appears.
2. Touch Yes to create the back up.
74
Sound Recorder
Use Sound Recorder to record audio messages.
Recordings are saved on the microSD card (if installed) or the internal storage and are available in the Music
application (non-GMS devices) or the Play Music application (GMS devices).
Touch to open options menu.
• File type - Select the file type for the recording file.
•AMR
•3GPP
• AAC
•WAV
• AMR-WR
• AMR-WB-3GPP.
• Storage location - Select the location for the recording file.
• Phone storage.
Applications
75
Data Capture
Introduction
The PS20 imager allows collection of data by scanning bar codes.
The imager has the following features:
• Reads a variety of bar code symbologies, including the most popular linear, postal, and 2-D code
types (see Specifications).
• Contains advanced intuitive aiming light for easy point-and-shoot operation.
NOTE: Bluetooth scanners are not supported.
Scanning Considerations
Typically, scanning is a simple matter of aim, scan, and decode, with a few quick trial efforts to master
it. However, consider the following to optimize scanning performance:
• Range: Scanners decode best over a particular working range — minimum and maximum
distances from the barcode. This range varies according to barcode density and scanning device
optics. Scan within range for quick and constant decodes; scanning too close or too far away
prevents decodes. Move the scanner closer and further away to find the right working range for the
barcodes being scanned.
• Angle: Scanning angle is important for quick decodes. When the illumination/flash reflects directly
back into the imager, the specular reflection can blind/saturate the imager. To avoid this, scan the
barcode so that the beam does not bounce directly back. Do not scan at too sharp an angle; the
scanner needs to collect scattered reflections from the scan to make a successful decode. Practice
quickly shows what tolerances to work within.
• Hold the device farther away for larger symbols.
• Move the device closer for symbols with bars that are close together.
NOTE: Scanning procedures depend on the app and device configuration. An app may use different
scanning procedures from the one listed above.
Scanning Bar Codes
To scan a barcode:
1. Launch a scanning application.
2. Press the Scan key and aim the device at a barcode.
76
Data Capture
3. Adjust the position of the device so that the:
• Red aiming dot appears at the center of the barcode on devices with the SE4710 imager.
• White LED appears around the barcode on devices with the SE2100 imager.
Ensure the barcode is within the area formed by the aiming pattern. On devices with the SE4710 imager,
the aiming dot is used for increased visibility in bright lighting conditions.
4. Press the Scan key.
The Status LED illuminates red. Upon successful decode, the Status LED changes from red to green and
an audible beep sounds.
Figure 47 SE4710 Imager Decode Mode
Figure 48 SE4710 Imager Picklist Mode
NOTE: Picklist Mode is only available on the PS20 with the SE4710 imager. When the PS20 is in Picklist Mode, the imager
does not decode the barcode until the crosshair or aiming dot touches the barcode.
Figure 49 SE2100 Imager Decode Mode
5. Release the Scan key.
The barcode data displays on the screen.
77
Scanning Tips
Optimal scanning distance varies with bar code density and scanner optics.
• Hold the scanner farther away for larger symbols.
• Move the scanner closer for symbols with bars that are close together.
NOTE: Scanning procedures depend on the application and PS20 configuration. An application may use different scanning
procedures from the one listed above.
Decode Screen Notification
Scan Params in DataWedge includes an option for Decode Screen Notification. Enable this option to display
a translucent green screen overlay as a notification for each successful decode. In addition, Scan Params
includes options for Decode Screen Notification Timer and Decode Screen Translucency Level, which
allow you to set the green screen overlay time in milliseconds and the level of translucency.
NOTE: For Decode Screen Notification to work, Display over other apps permission must be granted for the application.
Figure 50 Translucent Green Overlay Decode Screen Notification
Data Capture
Hands Free Scanning
Hands Free Scanning allows the user to capture barcode data when a barcode is placed within the view of the
device without pressing the trigger. Hands Free Scanning is enabled using the Hands Free Trigger settings or
when the device is placed in the cart/mount. Hands Free Scanning is set to disabled by default.
Settings
Use the Hands Free Trigger setting to configure scanning mode and the proximity trigger sensitivity.
Swipe down from the Status bar to open the Quick Access panel and then touch > Hands Free Trigger.
78
Figure 51 Hands Free Trigger Settings
Scanning Mode
Data Capture
Use the Scanning Mode settings to configure how the device functions while in hands free scanning mode.
Figure 52 Scanning Mode Dialog Box
• Hands Free in Cart/Mount - Select to enable scanning when the device is in the cart/mount. The device
detects the difference between in-motion and stationary states. When the device is in the Motion state,
proximity scanning is disabled. When the device is in the Stationary state or in a hands free cart/mount,
proximity scanning is enabled.
• Hands Free Always On - Select to place the device in hands free scanning mode.
• Hands Free Off - Select to disable hands free scanning mode (default).
NOTE: In order to use the Hands Free in Cart/Mount scanning mode, the devices in a store must be calibrated to the
cart orientation first. If the hands free scanning mode is enabled, and if the device is properly calibrated, the device will be
detected that it’s in a cart and enable the hands free trigger. While in the cart, the device displays a shopping cart notification
in the status bar. For more information about creating and deploying the calibration file, see the PS20 Personal Shopper
Calibration App User Guide at
zebra.com/ps20-info.
Proximity Range
To configure the proximity sensor range sensitivity, touch Proximity Trigger Range.
79
Figure 53 Proximity Trigger Range Dialog Box
• Near - Proximity sensor detects and generates a trigger when the barcode is within 0 to 20 cm (nominal)
(default).
•Far - Proximity sensor detects and generates a trigger when the barcode is within 0 to 60 cm (nominal).
DataWedge
DataWedge is a utility that adds advanced barcode scanning capability to any application without writing code.
It runs in the background and handles the interface to built-in barcode scanners. The captured barcode data is
converted to keystrokes and sent to the target application as if it was typed on the keypad.
Data Capture
To configure DataWedge refer to techdocs.zebra.com/datawedge
Enabling DataWedge
1. Swipe up from the bottom of the screen and touch .
2. Touch > Settings.
3. Touch DataWedge enabled.
A blue checkmark appears in the checkbox indicating that DataWedge is enabled.
4. Touch .
Disabling DataWedge
1. Swipe up from the bottom of the screen and touch .
2. Touch > Settings.
3. Touch DataWedge enabled.
A blue checkmark disappears from the checkbox indicating that DataWedge is disabled.
4. Touch .
.
Decoders
Configures which barcode decoders are enabled or disabled. For best performance disable all unnecessary
decoders.
Touch Decoders. The Barcode input screen appears. A check in the checkbox indicates that the decoder is
enabled. By default the most commonly used decoders are enabled (shown below with an asterisk). The
supported decoders are:
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Data Capture
NOTE: DataWedge supports the decoders listed below but not all are validated on this device.
Table 16 Supported Decoders
Decoders
SE2100
Internal Imager
SE4710
Internal Imager
Australian
Postal
Aztec X X
Canadian
Postal
Chinese 2 of 5 O O
Codabar X X
Code 11 O O
Code 128 X X
Code 39 X X
Code 93 O O
Composite AB O O
Composite C O O
Discrete 2 of 5 O O
Datamatrix X X
Dutch Postal O O
DotCode O O
EAN13 X X
OO
OO
EAN8 X X
GS1 DataBar X X
GS1 DataBar
Expanded
GS1 DataBar
Limited
GS1
Datamatrix
GS1 QRCode O O
HAN XIN O O
XX
OO
OO
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Data Capture
Table 16 Supported Decoders (Continued)
Decoders
SE2100
Internal Imager
SE4710
Internal Imager
Interleaved 2
of 5
Japanese
Postal
Korean 3 of 5 O O
MAIL MARK X X
Matrix 2 of 5 O O
Maxicode X X
MicroPDF O O
MicroQR O O
MSI O O
PDF417 X X
QR Code X X
Decoder
Signature
TLC 39 O O
Trioptic 39 O O
UK Postal O O
UPCA X X
UPCE0 X X
OO
OO
OO
UPCE1 O O
US4state O O
US4state FICS O O
US Planet O O
US Postnet O O
Touch to return to the previous screen.
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Wireless
This section provides information on the wireless features:
• Wireless Local Area Network (WLAN)
• Bluetooth
•Cast.
Wireless Local Area Networks
Wireless local area networks (WLANs) allow the device to communicate wirelessly inside a building.
Before using the device on a WLAN, the facility must be set up with the required hardware to run the
WLAN (sometimes known as infrastructure). The infrastructure and the device must both be properly
configured to enable this communication.
Refer to the documentation provided with the infrastructure (access points (APs), access ports,
switches, Radius servers, etc.) for instructions on how to set up the infrastructure.
Once the infrastructure is set up to enforce the chosen WLAN security scheme, use the Wireless &
networks settings configure the device to match the security scheme.
The device supports the following WLAN security options:
• Open
• Wireless Equivalent Privacy (WEP)
• Wi-Fi Protected Access (WPA)/WPA2 Personal (PSK)
• Extensible Authentication Protocol (EAP).
•LEAP
• Protected Extensible Authentication Protocol (PEAP) - with MSCHAPV2 and GTC
authentication
• Transport Layer Security (TLS)
• TTLS - with Password Authentication Protocol (PAP), MSCHAP and MSCHAPv2
authentication.
•PWD
The Status bar displays icons that indicate Wi-Fi network availability and Wi-Fi status.
NOTE: To extend the life of the battery, turn off Wi-Fi when not in use.
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Accessing Settings
Access Settings in any of the following ways:
• Swipe down with two fingers from the top of the Home screen to open the Quick Access panel and touch
.
• Double-swipe down from the top of the Home screen to open the Quick Access panel and touch .
• Swipe up from the bottom of the Home screen to open APPS and touch Settings.
Connecting to a Wi-Fi Network
To connect to a Wi-Fi network:
1. Go to Settings.
2. Touch Wi-Fi to open the Wi-Fi screen. The device searches for WLANs in the area and lists them.
Figure 54 Wi-Fi Screen
-
Wireless
3. Scroll through the list and select the desired WLAN network.
4. For open networks, touch profile once or press and hold and then select Connect to network or for secure
networks enter the required password or other credentials then touch Connect. See the system
administrator for more information.
The device obtains a network address and other required information from the network using the dynamic
host configuration protocol (DHCP) protocol. To configure the device with a fixed internet protocol (IP)
address, Refer to the device Integrator Guide for more information.
5. In the Wi-Fi setting field, Connected appears indicating that the device is connected to the WLAN.
Removing a Wi-Fi Network
To remove a remembered or connected network:
84
1. Go to Settings.
2. Touch Network & Internet > W-Fi.
3. Scroll down to the bottom of the list and touch Saved networks.
4. Touch the name of the network.
5. In the dialog box, touch FORGET.
6. Touch .
WLAN Configuration
Configuring a Secure Wi-Fi Network
To set up a Wi-Fi network:
1. Go to Settings.
2. Touch Network & Internet > Wi-Fi.
Wireless
3. Slide the switch to the ON position.
4. The device searches for WLANs in the area and lists them on the screen.
5. Scroll through the list and select the desired WLAN network.
6. Touch the desired network. If the network security is Open, the device automatically connects to the
network. For all other network security a dialog box appears.
7. If the network security is WEP or WPA/WPS2 PSK, enter the required password and then touch Connect.
8. If the network security is 802.1x EAP:
• Touch the EAP method drop-down list and select PEAP, TLS, TTLS, PWD, or LEAP.
• Touch the Phase 2 authentication drop-down list and select an authentication method.
• If required, touch CA certificate and select a Certification Authority (CA) certificate. Note: Certificates
are installed using the Security settings.
• If required, touch User certificate and select a user certificate. Note: User certificates are installed
using the Location & security settings.
• If required, in the Identity text box, enter the username credentials.
• If desired, in the Anonymous identity text box, enter an anonymous identity username.
• If required, in the Password text box, enter the password for then given identity.
NOTE: By default, the network Proxy is set to None and the IP settings is set to DHCP. See Configuring for a Proxy Server
for setting connection to a proxy server and see Configuring the Device to Use a Static IP Address for setting the device to
use a static IP address.
9. Touch Connect.
10.Touch .
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Manually Adding a Wi-Fi Network
Manually add a Wi-Fi network if the network does not broadcast its name (SSID) or to add a Wi-Fi network
when out of range.
1. Go to Settings.
2. Touch Network & Internet > Wi-Fi.
3. Slide the Wi-Fi switch to the On position.
4. Scroll to the bottom of the list and select Add network.
5. In the Network name text box, enter the name of the Wi-Fi network.
6. In the Security drop-down list, set the type of security to:
• None
•WEP
• WPA/WPA2 PSK
• 802.1x EAP.
Wireless
7. If the network security is None, touch Save.
8. If the network security is WEP or WPA/WPA2 PSK, enter the required password and then touch Save.
9. If the network security is 802.1x EAP:
• Touch the EAP method drop-down list and select PEAP, TLS, TTLS, PWD, or LEAP.
• Touch the Phase 2 authentication drop-down list and select an authentication method.
• If required, touch CA certificate and select a Certification Authority (CA) certificate. Note: Certificates
are installed using the Security settings.
• If required, touch User certificate and select a user certificate. Note: User certificates are installed
using the Security settings.
• If required, in the Identity text box, enter the username credentials.
• If desired, in the Anonymous identity text box, enter an anonymous identity username.
• If required, in the Password text box, enter the password for the given identity.
NOTE: By default, the network Proxy is set to None and the IP settings is set to DHCP. See Configuring for a Proxy Server
for setting connection to a proxy server and see Configuring the Device to Use a Static IP Address for setting the device to
use a static IP address.
10.Touch Save. To connect to the saved network, touch and hold on the saved network and select Connect to
network.
11.Touch .
Configuring for a Proxy Server
A proxy server is a server that acts as an intermediary for requests from clients seeking resources from other
servers. A client connects to the proxy server and requests some service, such as a file, connection, web
page, or other resource, available from a different server. The proxy server evaluates the request according to
its filtering rules. For example, it may filter traffic by IP address or protocol. If the request is validated by the
filter, the proxy provides the resource by connecting to the relevant server and requesting the service on behalf
of the client.
86
Wireless
It is important for enterprise customers to be able to set up secure computing environments within their
companies, making proxy configuration essential. Proxy configuration acts as a security barrier ensuring that
the proxy server monitors all traffic between the Internet and the intranet. This is normally an integral part of
security enforcement in corporate firewalls within intranets.
To configure the device for a proxy server:
1. Go to Settings.
2. Touch Network & Internet > Wi-Fi.
3. Slide the Wi-Fi switch to the On position.
4. In the network dialog box, select and touch a network.
5. Touch Advanced options.
6. Touch Proxy and select Manual.
7. In the Proxy hostname text box, enter the address of the proxy server.
8. In the Proxy port text box, enter the port number for the proxy server.
9. In the Bypass proxy for text box, enter addresses for web sites that are not required to go through the
proxy server. Use a comma “,” between addresses. Do not use spaces or carriage returns between
addresses.
10.Touch Connect.
11.Touch .
Configuring the Device to Use a Static IP Address
By default, the device is configured to use Dynamic Host Configuration Protocol (DHCP) to assign an Internet
protocol (IP) address when connecting to a wireless network.
To configure the device to connect to a network using a static IP address:
1. Go to Settings.
2. Touch Network & Internet > Wi-Fi.
3. Slide the Wi-Fi switch to the On position.
4. In the network dialog box, select and touch a network.
5. Touch Advanced options.
6. Touch IP settings and select Static.
7. In the IP address text box, enter an IP address for the device.
8. If required, in the Gateway text box, enter a gateway address for the device.
9. If required, in the Network prefix length text box, enter the prefix length.
10.If required, in the DNS 1 text box, enter a Domain Name System (DNS) address.
11.If required, in the DNS 2 text box, enter a DNS address.
12.Touch Connect.
87
13.Touch .
Wi-Fi Preferences
Use the Wi-Fi preferences to configure advanced Wi-Fi settings. From the Wi-Fi screen scroll down to the
bottom of the screen and touch Wi-Fi preferences.
• Turn on W-Fi automatically - When enabled, Wi-Fi automatically turns back on when near high quality
saved networks.
• Open network notification - When enabled, notifies the user when an open network is available.
• Advanced - Touch to expand options.
• Additional settings - See Additional Settings.
• Install Certificates – Touch to install certificates.
• Network rating provider - Disabled (AOSP devices). To help determine what constitutes a good Wi-Fi
network, Android supports external Network rating providers that provide information about the quality of
open Wi-Fi networks. Select one of the providers listed or None. If none are available or selected, the
Connect to open networks feature is disabled.
• Wi-Fi Direct - Displays a list of devices available for a direct Wi-Fi connection.
• MAC address - Displays the Media Access Control (MAC) address of the device when connecting to
Wi-Fi networks.
• IP address - Displays the IP address of the device when connecting to Wi-Fi networks.
Wireless
Additional Wi-Fi Settings
NOTE: Additional Wi-Fi settings are for the device, not for a specific wireless network.
Use the Additional Settings to configure additional Wi-Fi settings. To view the additional Wi-Fi settings, scroll
to the bottom of the Wi-Fi screen and touch Wi-Fi Preferences > Advanced > Additional settings.
•Regulatory
• Country Selection - Displays the acquired country code if 802.11d is enabled, else it displays the
currently selected country code.
• Region code - Displays the current region code.
• Band and Channel Selection
• Wi-Fi frequency band - Set the frequency band to: Auto (default), 5 GHz only or 2.4 GHz only.
• Available channels (2.4 GHz) - Touch to display the Available channels menu. Select specific
channels and touch OK.
• Available channels (5 GHz) - Touch to display the Available channels menu. Select specific channels
and touch OK.
• Logging
• Advanced Logging – Touch to enable advanced logging or change the log directory.
• Wireless logs - Use to capture Wi-Fi log files.
• Fusion Logger - Touch to open the Fusion Logger application. This application maintains a history
of high level WLAN events which helps to understand the status of connectivity.
• Fusion Status - Touch to display live status of WLAN state. Also provides information about the
device and connected profile.
88
• About
• Version - Displays the current Fusion information.
Wi-Fi Direct
Wi-Fi Direct devices can connect to each other without having to go through an access point. Wi-Fi Direct
devices establish their own ad-hoc network when required, letting you see which devices are available and
choose which one you want to connect to.
1. Go to Settings.
2. Touch Wi-Fi > Wi-Fi preferences > Advanced > Wi-Fi Direct. The device begins searching for another
Wi-Fi Direct device.
3. Under Peer devices, touch the other device name.
4. On the other device, select Accept.
5. Connected appears on the device. On both devices, in their respective Wi-Fi Direct screens, the other
device name appears in the list.
Wireless
Wi-Fi Advanced Features
Some additional Wi-Fi settings cannot be accessed from the User Interface. They can be configured by using
Wi-Fi (CSP). Refer to EMDK documentation for the details on the Wi-Fi settings configuration using the Wi-Fi
CSP.
• Auto Time Config - Using this feature, the device can sync up its time with Zebra WLAN infrastructure.
This feature works only when the device is connected to Zebra WLAN infrastructure and the feature is
enabled on the WLAN infrastructure side. Default: disabled.
• PMKID Caching - Allows the device to skip 802.1x authentication during roaming if it had previously
connected to that AP with a full 802.1x authentication. Default: disabled. Note: disable OKC when enabling
PMKID Caching.
• Opportunistic Key Caching - Use this feature to skip 802.1x authentication during roaming. The device
will go for full 802.1x authentication for the first time it connects to the network. For subsequent roaming,
the device skips 802.1x authentication. Default: enabled.
• Cisco Centralized Key Management - Allows the device to skip 802.1x and key-handshake phases during
roaming. This feature is available only when the device is connected to a Cisco infrastructure that supports
Cisco Centralized Key Management (CCKM). Default: enabled.
• Fast Transition - Fast Transition (FT) is the fast roaming standard, 802.11r. With this feature, the device
can skip 802.1x and key-handshake phases during roam. Default: enabled.
• Fast Transition Resource Information Container - Allows the device to request TSPEC as part of
reassociation frame exchange. This helps to avoid sending a separate resource request after roaming is
completed. Default: enabled.
• Power Save - The device can be configured to work in different power save modes:
i. Active - Keeps the WLAN radio always in active mode (i.e. power save mode disabled).
ii. Power save using WMM-PS - This is the default power save mode. Device uses WMM-PS power
save method if the AP is configured to use this. If the AP is not supporting WMM-PS, the device will
use PS-Poll power save method.
iii. Power save using PS-Poll - In this method, the device will use PS-Poll frames to retrieve buffered
frames from the AP.
89
• 802.11k - Using 802.11k, the device can discover neighbor APs and adds support for different types of
• Band Preference - The device can be configured to prefer one band over another. Default:
Bluetooth
Bluetooth devices can communicate without wires, using frequency-hopping spread spectrum (FHSS) radio
frequency (RF) to transmit and receive data in the 2.4 GHz Industry Scientific and Medical (ISM) band
(802.15.1). Bluetooth wireless technology is specifically designed for short-range (10 m (32.8 ft))
communication and low power consumption.
Devices with Bluetooth capabilities can exchange information (for example, files, appointments, and tasks)
with other Bluetooth enabled devices such as printers, access points, and other mobile devices.
The device supports Bluetooth Low Energy. Bluetooth Low Energy is targeted at applications in the healthcare,
fitness, security, and home entertainment industries. It provides reduced power consumption and cost while
maintaining standard Bluetooth range.
Wireless
iv. Null Data Power Save - In Null Data Power Save (NDP), the device will stay awake for 100 ms after
the last frame is sent or received. The device will send a Null Data packet with power management
bit cleared to retrieve buffered frames from the AP.
radio resource measurements. Default: enabled.
disabled.Subnet Roaming - When the device roams between different sub networks, if it detects that it is
roaming to a different subnet, the device will request a fresh IP address. Default: disabled.
Adaptive Frequency Hopping
Adaptive Frequency Hopping (AFH) is a method of avoiding fixed frequency interferers, and can be used with
Bluetooth voice. All devices in the piconet (Bluetooth network) must be AFH-capable in order for AFH to work.
There is no AFH when connecting and discovering devices. Avoid making Bluetooth connections and
discoveries during critical 802.11b communications. AFH for Bluetooth consists of four main sections:
• Channel Classification - A method of detecting an interference on a channel-by-channel basis, or
pre-defined channel mask.
• Link Management - Coordinates and distributes the AFH information to the rest of the Bluetooth network.
• Hop Sequence Modification - Avoids interference by selectively reducing the number of hopping channels.
• Channel Maintenance - A method for periodically re-evaluating the channels.
When AFH is enabled, the Bluetooth radio “hops around” (instead of through) the 802.11b high-rate channels.
AFH coexistence allows enterprise devices to operate in any infrastructure.
The Bluetooth radio in this device operates as a Class 2 device power class. The maximum output power is 2.5
mW and the expected range is 10 m (32.8 ft). A definition of ranges based on power class is difficult to obtain
due to power and device differences, and whether in open space or closed office space.
NOTE: It is not recommended to perform Bluetooth wireless technology inquiry when high rate 802.11b operation is required.
Security
The current Bluetooth specification defines security at the link level. Application-level security is not specified.
This allows application developers to define security mechanisms tailored to their specific need. Link-level
security occurs between devices, not users, while application-level security can be implemented on a per-user
basis. The Bluetooth specification defines security algorithms and procedures required to authenticate
90
devices, and if needed, encrypt the data flowing on the link between the devices. Device authentication is a
mandatory feature of Bluetooth while link encryption is optional.
Pairing of Bluetooth devices is accomplished by creating an initialization key used to authenticate the devices
and create a link key for them. Entering a common personal identification number (PIN) in the devices being
paired generates the initialization key. The PIN is never sent over the air. By default, the Bluetooth stack
responds with no key when a key is requested (it is up to user to respond to the key request event).
Authentication of Bluetooth devices is based-upon a challenge-response transaction. Bluetooth allows for a
PIN or passkey used to create other 128-bit keys used for security and encryption. The encryption key is
derived from the link key used to authenticate the pairing devices. Also worthy of note is the limited range and
fast frequency hopping of the Bluetooth radios that makes long-distance eavesdropping difficult.
Recommendations are:
• Perform pairing in a secure environment
• Keep PIN codes private and do not store the PIN codes in the device
• Implement application-level security.
Bluetooth Profiles
Wireless
The device supports the Bluetooth services listed in the table below:
Table 17 Bluetooth Profiles
Profile Description
Service Discovery Protocol
(SDP)
Serial Port Profile (SPP) Allows use of RFCOMM protocol to emulate serial cable connection
Object Push Profile (OPP) Allows the device to push and pull objects to and from a push server.
Human Interface Device Profile
(HID)
Out of Band (OOB) Allows exchange of information used in the pairing process. Pairing is
Generic Attribute Profile (GATT) Provides profile discovery and description services for Bluetooth Low
Generic Access Profile (GAP) Use for device discovery and authentication.
OBject EXchange (OBEX) Facilitates the exchange of binary objects between devices.
Handles the search for known and specific services as well as general
services.
between two Bluetooth peer devices. For example, connecting the
device to a printer.
Allows Bluetooth keyboards, pointing devices, gaming devices and
remote monitoring devices to connect to the device.
completed using the Bluetooth radio, but requires information from the
OOB mechanism. Using OOB with NFC enables pairing when devices
simply get close, rather than requiring a lengthy discovery process.
Energy protocol. It defines how attributes are grouped together into sets
to form services.
Bluetooth Power States
The Bluetooth radio is off by default:
• Suspend - When the device goes into suspend mode, the Bluetooth radio stays on.
91
• Airplane Mode - When the device is placed in Airplane Mode, the Bluetooth radio turns off. When Airplane
mode is disabled, the Bluetooth radio returns to the prior state. When in Airplane Mode, the Bluetooth radio
can be turned back on if desired.
Bluetooth Radio Power
Turn off the Bluetooth radio to save power or if entering an area with radio restrictions (for example, an
airplane). When the radio is off, other Bluetooth devices cannot see or connect to the device. Turn on the
Bluetooth radio to exchange information with other Bluetooth devices (within range). Communicate only with
Bluetooth radios in close proximity.
NOTE: To achieve the best battery life, turn off radios when not in use.
Enabling Bluetooth
To enable Bluetooth:
1. Go to Settings.
2. Touch to turn Bluetooth on.
Wireless
3. Touch .
Disabling Bluetooth
To disable Bluetooth:
1. Go to Settings.
2. Touch to turn Bluetooth off.
3. Touch .
Discovering Bluetooth Device(s)
The device can receive information from discovered devices without pairing. However, once paired, the device
and a paired device exchange information automatically when the Bluetooth radio is on. To find Bluetooth
devices in the area:
1. Ensure that Bluetooth is enabled on both devices.
2. Ensure that the Bluetooth device to discover is in discoverable mode.
3. Ensure that the two devices are within 10 meters (32.8 feet) of one another.
4. Swipe down from the Status bar to open the Quick Access panel.
5. Touch and hold Bluetooth.
6. Touch Pair new device. The device begins searching for discoverable Bluetooth devices in the area and
displays them under Available devices.
7. Scroll through the list and select a device. The Bluetooth pairing request dialog box appears.
8. Touch Pair on both devices.
9. The Bluetooth device is added to the Paired devices list and a trusted (“paired”) connection is established.
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Changing the Bluetooth Name
By default, the device has a generic Bluetooth name that is visible to other devices when connected.
1. Go to Settings.
2. Touch Connected devices > Connection preferences > Bluetooth.
3. If Bluetooth is not on, move the switch to turn Bluetooth on.
4. Touch Device name.
5. Enter a name and touch RENAME.
6. Touch .
Connecting to a Bluetooth Device
Once paired, connect to a Bluetooth device.
1. Go to Settings.
Wireless
2. Touch Connected devices > Connection preferences > Bluetooth.
3. In the list, touch the unconnected Bluetooth device.
When connected, Connected appears below the device name.
Selecting Profiles on the Bluetooth Device
Some Bluetooth devices have multiple profiles. To select a profile:
1. Go to Settings.
2. Touch Connected devices > Connection preferences > Bluetooth.
3. In the Paired Devices list, touch next to the device name.
4. Turn on or off a profile to allow the device to use that profile.
5. Touch .
Unpairing a Bluetooth Device
To unpair a Bluetooth device and erase all pairing information:
1. Go to Settings.
2. Touch Connected devices > Connection preferences > Bluetooth.
3. In the Paired Devices list, touch next to the device name.
4. Touch FORGET.
5. Touch .
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Cast
Wireless
Use Cast to mirror the device screen on a Miracast enabled wireless display.
1. Go to Settings.
2. Touch Connected devices > Connection preferences > Cast.
3. Touch > Enable wireless display. The device searches for nearby Miracast devices and lists them.
4. Touch a device to begin casting.
5. Touch .
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Accessories
A typical Personal Shopper system is comprised of a family of hardware devices interconnected
through a WLAN radio backbone to the retail establishment’s server(s). The hardware devices are the
PS20 personal shoppers, single slot or three slot cradles, power supplies and cables. A dispenser
typically refers to a piece of furniture which has mounted to it the cradles, their power supplies, and
cables.
Customers (retail establishments) design their own dispensers to meet their particular floor space and
display requirements. The information in this chapter should help a customer to design a dispenser
and to understand the installation requirements.
IMPORTANT: The MC18 cradles are compatible with the PS20.
Accessories
Table 18 Accessories
Accessory Part Number Description
PS20 Lithium Ion Battery BTRY-PS20-35MA-01 PS20 PowerPrecision+ Lithium Ion Battery.
High Density (HD) Three Slot
Cradle (Locking).
High Density (HD) Three Slot
Cradle (Non-Locking)
BTRY-PS20-35MA-10
CRD-MC18-3SLCKH-01 The cradle is used for docking up to three
CRD-MC18-3SLOTH-01
PS20
PowerPrecision+
(
QTY-10
PS20 units in HD installation configuration.
The cradle slots are equipped with a
mechanism that locks the PS20 units inside
the slots. The devices are placed with the
display facing to the front. Requires
supply unit (
line cord and country specific AC line cord
(sold separately).
The cradle is used for docking up to three
PS20 units in HD installation configuration.
The devices are placed with the display
facing to the front. Requires
unit (
cord and country specific AC line cord (sold
separately).
).
PWR-BGA12V108W0WW), DC
PWR-BGA12V108W0WW), DC line
Lithium Ion Battery
power
power supply
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Accessories
Table 18 Accessories (Continued)
Accessory Part Number Description
Super High Density (SHD) Three
Slot Cradle (Locking)
Single Slot Cradle CRD-MC18-1SLOT-01 The cradle is used for docking a single
Release Key KT-MC18-CKEY-20 Tool used to mechanically unlock the PS20
Terminal Reboot Tool KT-MC18-REBOOT-05 Tool used to perform cold boot of the PS20
CRD-MC18-3SLCKS-01 The cradle is used for docking up to three
PS20 units in SHD installation configuration.
The cradle slots are equipped with a
mechanism that locks the PS20 units inside
the slots. The devices are placed with the
display facing up. Requires power supply
unit (PWR-BGA12V108W0WW), DC line
cord and country specific AC line cord (sold
separately).
PS20. The devices are placed with the
display facing to the front. Requires power
supply unit (PWR-BGA12V108W0WW), DC
line cord and country specific AC line cord
(sold separately).
from the Three Slot Cradle and the Single
Slot Cradle (QTY-20).
(QTY-5).
Cradle Cover Removal Tool KT-MC18-CTOOL-01 Tool used for removing the Three Slot
Cradle cover.
Deployment Kit KT-MC18-CSTKIT-01 PS20 Deployment Starter Kit. Includes:
20-pack of Release Key
(KT-MC18-CKEY-20)
5-pack of Terminal Reboot Tool
KT-MC18-REBOOT-05)
One Three Slot Cradle Cover Removal Tool
(KT-MC18-CTOOL-01)
Cart Holder Mounting Kit PSS-3SH01-00R Kit for mounting the PS20 on a shopping
cart.
Soft Holster SG-PS20-SFTHLT-01 Allows for wearing the PS20 on the hip
(includes belt clip) or crossbody, with an
additional shoulder strap.
Tempered Glass Screen
Protector
Programming Cable CBL-PS20-USBCHG-01 PS20 USB communication cable for
Interconnection Cable Long 25-66430-01R PS20 cradle interconnection cable (60 Inch /
Interconnection Cable Short 25-66431-01R PS20 cradle interconnection cable (12.6
MISC-PS20-SCRN-05 Provides additional protection for PS20
display (5-pack).
connecting the device to a host computer.
1.5 Meter). Connects cradles to each other
to run off one power supply unit
(PWR-BGA12V108W0WW).
Inch / 32 centimeter). Connects cradles to
each other to run off one power supply unit
(PWR-BGA12V108W0WW).
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Accessories
Table 18 Accessories (Continued)
Accessory Part Number Description
Cradle Interconnection
Extension Cable
DC Charging Cable CBL-DC-394A1-01 DC charging cable (19.5 Inch / .5 Meter)
DC “Y” Charging Cable Long CBL-DC-392A1-02 DC “Y” charging cable (79.4 Inch / 2 Meter).
DC “Y” Charging Cable Short CBL-DC-393A1-02 DC “Y” charging cable (39.7 Inch / 1 Meter).
Power Supply Unit PWR-BGA12V108W0WW 100-240VAC, 12VDC, 9A. Requires country
AC Line Cord 23844-00-00R AC Line Cord, 7.5 feet long, grounded, three
AC Line Cord 50-16000-221R AC Line Cord, 1.8 meter, meter grounded,
AC Line Cord 50-16000-671R AC Line Cord, 1.8 meter, grounded, three
AC Line Cord 50-16000-217R AC Line Cord, 1.9 meter, grounded, three
AC Line Cord 50-16000-218R AC Line Cord, 1.8 meter, grounded, three
AC Line Cord 50-16000-219R AC Line Cord, 1.8 meter, grounded three
AC Line Cord 50-16000-220R AC Line Cord, 1.8 meter, grounded three
AC Line Cord 50-16000-257R AC Line Cord, 1.8 meter, grounded three
CBL-MC18-EXINT1-01 PS20 cradle interconnection extension cable
(12.6 Inch / 32 centimeter). Connects two
interconnection cables (25-66431-01R sold
separately) together to provide additional
length which might be required in some
installation designs.
used to connect a power supply unit
(PWR-BGA12V108W0WW) to one Single
Slot Cradle.
Connects a power supply unit
(PWR-BGA12V108W0WW) to two separate
Three Slot Cradles.
Connects a power supply unit
(PWR-BGA12V108W0WW) to two separate
Three Slot Cradles.
specific AC line cord and DC cable (sold
separately).
wire for power supplies. Associated Country:
United States
three wire, USA NEMA 5-15P. Associated
Country: United States
wire, CIE 23-16 plug. Associated Country:
Italy.
wire, AS 3112 plug. Associated Countries:
Australia, New Guinea
wire, NEMA 1-15P plug. Associated
Country: Japan.
wire, BS1363 plug. Associated countries:
Hong Kong, Iraq, Malaysia, Singapore,
United Kingdom.
wire CEE 7/7plug. Associated countries:
Europe, Abu Dhabi, Bolivia, Dubai, Egypt,
Iran, Russia, Vietnam.
wire, IEC 60320 C13 plug. Associated
Country: China.
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Accessories
Table 18 Accessories (Continued)
Accessory Part Number Description
AC Line Cord 50-16000-669R 1.9 meter grounded three wire, BS 546 Plug.
Associated country: India.
AC Line Cord 50-16000-672R 1.9 meter grounded three wire, S132 Plug.
Associated country: Israel.
AC Line Cord 50-16000-678R 36 inch grounded three wire.
Associated country: United States
Installation of the Single Slot Cradle
Installation of the Single Slot Cradle include the following mounting steps:
• Select the charging mode (see Charging Modes on page 98)
• Mount the Single Slot Cradles on a dispenser wall (see Mounting the Single Slot Cradle on a Dispenser
Wall on page 98)
• Connect the wires to the cables (see Wiring on page 101)
• Set the cradle(s) (see Controlling the Cradle on page 110)
Charging Modes
Single Slot Cradles can be installed in the following charging modes:
• Standard charging
• Fast charging
There are some general charging considerations that must be taken into account when designing a dispenser
and ordering hardware elements of a system:
Standard Charging Mode
• In standard charging mode, no more than 12 cradles can be powered off of one power supply unit (p/n
PWR-BGA12V108W0WW) using “Y” power cable CBL-DC-392A1-02.
• In standard charging mode, the current draw by each docked PS20 can reach a maximum of 1A.
Fast Charging Mode
• In fast charging mode, no more than six cradles can be powered off of one power supply unit (p/n
PWR-BGA12V108W0WW) using power cable CBL-DC-394A1-01.
• In fast charging mode, the current draw by each docked PS20 can reach a maximum of 1.5A.
Mounting the Single Slot Cradle on a Dispenser Wall
The cradle contains two mounting holes in the back housing so that it can be hanged on screws fixed to a
supporting furniture. In addition, it comes with plugs and a variety of cable routing outlets. Figure 57 on page
100 provides the necessary information about the location and dimensions of the mounting holes of the cradle.
To mount the Single Slot Cradle:
1. Loosen two captive screws securing the front cover to the base.
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Accessories
Alignment Holes
Figure 55 Remove Screws
2. Pull front cover away from base and then lift out of the base.
Figure 56 Cover Removal
3. Use two screws to hang the cradle on a wall.
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Accessories
Two Mounting Holes
20.5 mm
(0.80”)
86 ± 0.2 mm
(3.39 ± 0.01”)
127 mm ± 0.4 mm
(5.0” ± 0.02”)
162.5 ± 0.2 mm
(6.39” ± 0.01”)
271.8 mm ± 0.7 mm
(10.70” ± 0.03”)
4mm
(0.16”)
8.5mm
(0.33”)
Figure 57 Hanging the Cradle on a Wall - Mounting Template
100
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