PS20
Personal Shopper
Product Reference
Guide
for Android ™ 8.1 Oreo
MN-003238-04EN Rev A
Copyright
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many
jurisdictions worldwide. Google, Android, Google Play and other marks are trademarks of Google LLC; Oreo is
a trademark of Mondelez International, Inc. group. All other trademarks are the property of their respective
owners. ©2021 Zebra Technologies Corporation and/or its affiliates. All rights reserved.
COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to
www.zebra.com/copyright
WARRANTY: For complete warranty information, go to www.zebra.com/warranty.
.
END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula
Terms of Use
• Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining
the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to
any other parties for any other purpose without the express, written permission of Zebra Technologies.
• Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
• Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
• Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever (including,
without limitation, consequential damages including loss of business profits, business interruption, or loss of
business information) arising out of the use of, the results of use of, or inability to use such product, even if
Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
.
Revision History
Changes to the original guide are listed below:
Change Date Description
-01 Rev A 09/2018 Initial release.
-02 Rev A 11/2018 Add support for MR1 release.
-03 Rev A
-04 Rev A
04/2019
09/2021
Various updates.
Update GMS Restric
ted.
2
Table of Contents
Copyright ......................................................................................................................... 2
Terms of Use ..................................................................................................................2
Revision History ..............................................................................................................2
About This Guide........................................................................................................ 15
Introduction ................................................................................................................... 15
Configurations ............................................................................................................... 15
Software Versions ......................................................................................................... 15
Chapter Descriptions .................................................................................................... 16
Notational Conventions ................................................................................................. 16
Related Documents and Software ................................................................................ 17
Service Information ....................................................................................................... 17
Provide Documentation Feedback ................................................................................ 17
Getting Started............................................................................................................ 18
Introduction ................................................................................................................... 18
Unpacking .....................................................................................................................18
Removing the Screen Protection Film ................................................................... 18
Features ........................................................................................................................ 19
Accessories ...................................................................................................................21
Status LED ....................................................................................................................23
Scan Key ....................................................................................................................... 24
Setup ............................................................................................................................. 25
Charging the Battery ..................................................................................................... 25
Charging Temperature .......................................................................................... 27
LED Status Indicators ............................................................................................ 27
Replacing the Battery .................................................................................................... 28
Compatibility .................................................................................................................29
Battery Comparison ...................................................................................................... 29
Powering on the Device ................................................................................................ 30
3
Table of Contents
Google Account Setup .......................................................................................... 30
Zebra Visibility Services ................................................................................................ 31
Releasing the PS20 from the Charging Cradles ........................................................... 31
Software Release Using the Menu ........................................................................ 31
Software Release Using the Cradle Utility ............................................................ 32
Manual Release Using a Release Key .................................................................. 32
Manual Release of the PS20 from the Single Slot Cradle .............................. 32
Manual Release of the PS20 from the Three Slot Cradle ............................... 33
USB Cable Battery Cover ............................................................................................. 33
Installing the USB Cable Battery Cover ................................................................ 33
Removing the USB Cable Battery Cover .............................................................. 34
Soft Holster ................................................................................................................... 35
Using the Belt Clip ................................................................................................. 35
Using the Shoulder Strap ...................................................................................... 37
Battery Management ..................................................................................................... 38
Monitoring Battery Usage ...................................................................................... 38
Low Battery Notification ......................................................................................... 39
Battery Optimization .............................................................................................. 40
Turning Off the Radios .......................................................................................... 40
Setting the Date and Time ............................................................................................ 40
Display Settings ............................................................................................................ 40
Setting the Screen Brightness ............................................................................... 41
Setting Screen Timeout ......................................................................................... 41
Setting Font Size ................................................................................................... 41
Setting Display Size ...................................................................................................... 42
Setting Screen Saver ............................................................................................ 42
Configuring Screen Saver Settings ....................................................................... 43
Example screensaverconfig.xml ..................................................................... 44
Ambient Display .................................................................................................... 44
General Sound Setting .........................................
Resetting the Device ..................................................................................................... 46
Performing a Soft Reset ........................................................................................ 46
Performing a Hard Reset ....................................................................................... 46
When in a Cradle ............................................................................................ 46
When Out of the Cradle .................................................................................. 47
......................................................... 44
Using the Device ......................................................................................................... 48
Introduction ................................................................................................................... 48
Google Mobile Services ................................................................................................ 48
Home Screen ................................................................................................................ 48
Status Bar .............................................................................................................. 49
4
Table of Contents
Status Icons .................................................................................................... 50
Notification Icons ............................................................................................. 51
Managing Notifications .................................................................................... 51
Setting App Notifications ................................................................................. 52
Viewing Notification Settings for All Apps ....................................................... 53
Controlling Lock Screen Notifications ............................................................. 53
Blink Light ....................................................................................................... 53
Quick Access Panel ........................................................................................ 53
App Shortcuts and Widgets ................................................................................... 54
Adding an App Shortcut to the Home Screen ................................................. 54
Adding a Widget to the Home Screen ............................................................. 55
Moving Items on the Home Screen ................................................................. 55
Removing an App Shortcut or Widget from the Home Screen ....................... 55
Folders .................................................................................................................. 55
Creating a Folder ............................................................................................ 55
Naming Folders ............................................................................................... 55
Removing a Folder .......................................................................................... 56
Home Screen Wallpaper ....................................................................................... 56
Using the Touchscreen ................................................................................................. 56
Using the Android and Gboard Keyboards ................................................................... 57
Editing Text ..................................................................................................... 57
Entering Numbers, Symbols, and Special Characters .................................... 57
Apps .............................................................................................................................. 57
Accessing Apps ............................................................................................................ 60
Switching Between Recent Apps .......................................................................... 61
Un-Locking the Screen ................................................................................................. 62
Suspend Mode .............................................................................................................. 64
Wireless ....................................................................................................................... 66
Introduction ................................................................................................................... 66
Wireless Local Area Networks ...................................................................................... 66
Connecting to a Wi-Fi Network ..................................................................................... 67
Configuring a Secure Wi-Fi Network ..................................................................... 68
Manually Adding a Wi-Fi Network ......................................................................... 69
Configuring for a Proxy Server .............................................................................. 70
Configuring the Device to Use a Static IP Address ............................................... 71
Advanced Wi-Fi Settings ............................................................................................... 72
Additional Wi-Fi Settings ....................................................................................... 72
Removing a Wi-Fi Network .................................................................................... 73
Wi-Fi Advanced Features ...................................................................................... 73
Bluetooth ....................................................................................................................... 74
Adaptive Frequency Hopping ................................................................................ 74
Security ................................................................................................................. 75
5
Table of Contents
Bluetooth Profiles .................................................................................................. 75
Bluetooth Power States ......................................................................................... 76
Bluetooth Radio Power .......................................................................................... 76
Enabling Bluetooth .......................................................................................... 76
Disabling Bluetooth ......................................................................................... 77
Discovering Bluetooth Device(s) ........................................................................... 77
Changing the Bluetooth Name .............................................................................. 77
Connecting to a Bluetooth Device ......................................................................... 77
Selecting Profiles on the Bluetooth Device ........................................................... 78
Unpairing a Bluetooth Device ................................................................................ 78
Cast ............................................................................................................................... 78
Applications ................................................................................................................ 79
Introduction ................................................................................................................... 79
Battery Manager ........................................................................................................... 79
Camera ........................................................................................................................ 82
Taking Photos ....................................................................................................... 82
Recording Videos .................................................................................................. 83
Photo Settings ....................................................................................................... 84
Front Camera .................................................................................................. 84
Video Settings ....................................................................................................... 85
Front Camera .................................................................................................. 85
Contacts ....................................................................................................................... 86
Adding a Contact ................................................................................................... 86
Editing Contacts .................................................................................................... 86
Deleting Contacts .................................................................................................. 86
Cradle Firmware Updater ............................................................................................. 87
Sending the Firmware File Using Intents .............................................................. 88
To send an intent using ADB: ......................................................................... 88
To send an intent using MDM: ........................................................................ 89
To send the file using the Recovery Method: .................................................. 89
To send an Airwatch intent: ............................................................................ 89
To send a SOTI intent: .................................................................................... 89
Cradle Utility ................................................................................................................. 90
Controlling the Cradle ............................................................................................ 90
Setting the Cradle .................................................................................................. 91
Performing Cradle Diagnostics .............................................................................. 92
Viewing Cradle Information ................................................................................... 92
Smart Cradle Configuration ......................................................................................... 94
Support .................................................................................................................. 94
Prerequisites/Assumptions .................................................................................... 94
Error Prevention .................................................................................................... 94
6
Table of Contents
Accessing CradleSmartConfig .............................................................................. 95
Using CradleSmartConfig ...................................................................................... 95
Auditing ................................................................................................................. 98
Quick Audit ...................................................................................................... 98
Full Audit ......................................................................................................... 99
Wall Map Examples ............................................................................................. 100
DataWedge Demonstration ........................................................................................ 101
Scanner Selection ............................................................................................... 102
Device Central ........................................................................................................... 103
Device Central Tabs ............................................................................................ 103
Paging an RS6000 Ring Scanner ....................................................................... 104
Diagnostic Tool .......................................................................................................... 106
Settings ............................................................................................................... 109
Battery Test Information ...................................................................................... 109
System Test Information ..................................................................................... 110
WLAN Test Information ....................................................................................... 110
Bluetooth Test Information .................................................................................. 110
Enterprise Browser .................................................................................................... 112
Enterprise Browser Application ........................................................................... 112
Files ........................................................................................................................... 114
Gallery ........................................................................................................................ 116
Working with Albums ........................................................................................... 117
Sharing an Album ......................................................................................... 118
Getting Album Information ............................................................................ 118
Deleting an Album ......................................................................................... 119
Working with Photos ............................................................................................ 119
Viewing and Browsing Photos ...................................................................... 119
Cropping a Photo .......................................................................................... 120
Setting a Photo as a Contact Icon ................................................................ 120
Sharing a Photo ...............................................
Deleting a Photo ........................................................................................... 121
Working with Videos ............................................................................................ 121
Watching Videos ........................................................................................... 122
Sharing a Video ............................................................................................ 122
Deleting a Video ............................................................................................ 122
RxLogger ................................................................................................................... 123
RxLogger Configuration ...................................................................................... 123
Configuration File ................................................................................................ 124
Enabling Logging ................................................................................................. 124
Disabling Logging ................................................................................................ 125
Extracting Log Files ............................................................................................. 125
RxLogger Utility .......................................................................................................... 126
............................................. 121
7
Table of Contents
Data Capture.............................................................................................................. 127
Introduction ................................................................................................................. 127
Scanning Considerations ............................................................................................ 127
Scanning Bar Codes ................................................................................................... 127
Scanning Tips ............................................................................................... 129
Decode Screen Notification ................................................................................. 129
DataWedge ................................................................................................................ 130
Enabling DataWedge ................................................................................................. 131
Disabling DataWedge .......................................................................................... 131
Hands Free Scanning ................................................................................................. 131
Settings ............................................................................................................... 131
Scanning Mode ................................................................................................... 132
Proximity Range .................................................................................................. 132
Cradle Installation..................................................................................................... 134
Introduction ................................................................................................................. 134
Installation of the Single Slot Cradle ........................................................................... 134
Charging Modes .................................................................................................. 134
Standard Charging Mode .............................................................................. 134
Fast Charging Mode ..................................................................................... 135
Mounting the Single Slot Cradle on a Dispenser Wall ......................................... 135
Wiring .................................................................................................................. 137
Assembly ............................................................................................................. 138
System Cabling ................................................................................................... 139
Installation of the Three Slot Cradle ............................................................................ 141
Mounting Configurations ..................................................................................... 141
High Density Configuration ........................................................................... 141
Super High Density Configuration ................................................................. 142
Desktop Configuration .................................................................................. 143
Charging Modes .................................................................................................. 143
Standard Charging Mode .............................................................................. 144
Fast Charging Mode ..................................................................................... 144
Mounting the Three Slot Cradle on a Dispenser Wall ......................................... 145
USB Communication ................................................................................................ 151
Introduction ................................................................................................................. 151
Transferring Files with a Host Computer via USB ...................................................... 151
Transferring Files ............................................................................................... 151
Disconnect from the Host Computer ................................................................... 152
DataWedge ................................................................................................................ 153
8
Table of Contents
Introduction ................................................................................................................. 153
Accessing DataWedge ................................................................................................ 153
Basic Scanning ........................................................................................................... 153
Profiles ........................................................................................................................ 153
Profile0 ........................................................................................................................ 154
Plug-ins ....................................................................................................................... 154
Input Plug-ins ...................................................................................................... 154
Process Plug-ins ................................................................................................. 154
Output Plug-ins .................................................................................................... 155
Profiles Screen ............................................................................................................ 155
Profile Context Menu .................................................................................................. 156
Options Menu ...................................................................................................... 156
Disabling DataWedge .......................................................................................... 156
Creating a New Profile ................................................................................................ 156
Profile Configuration ................................................................................................... 157
Associating Applications ...................................................................................... 158
Data Capture Plus ....................................................................................................... 159
Barcode Input .............................................................................................................. 161
Enabled ......................................................................................................... 161
Scanner Selection ......................................................................................... 161
Hardware Trigger .......................................................................................... 162
Auto Switch to Default on Event ................................................................... 162
Configure Scanner Settings .......................................................................... 162
Select Scanner to Set Parameters ................................................................ 163
Decoders ....................................................................................................... 163
Decoder Params ........................................................................................... 165
UPC EAN Params ......................................................................................... 170
Reader Params ............................................................................................. 173
Scan Params ................................................................................................ 175
UDI Params .................................................................................................. 177
Multibarcode params .................................................................................... 177
Keep enabled on suspend ............................................................................ 177
Voice Input .......................................................................................................... 177
Keystroke Output ................................................................................................. 178
Intent Output ........................................................................................................ 179
Intent Overview ................................................................................................... 180
IP Output ............................................................................................................. 181
Usage ............................................................................................................ 182
Using IP Output with IPWedge ..................................................................... 183
Using IP Output without IPWedge ................................................................ 184
Generating Advanced Data Formatting Rules .............................................. 185
Configuring ADF Plug-in ...................................................................................... 185
Creating a Rule ................................................................................................... 186
Defining a Rule ............................................................................................. 186
9
Table of Contents
Defining Criteria ............................................................................................ 187
Defining an Action ......................................................................................... 188
Deleting a Rule ............................................................................................. 189
Order Rules List ............................................................................................ 189
Deleting an Action ......................................................................................... 190
ADF Example ................................................................................................ 190
DataWedge Settings ................................................................................................... 193
Importing a Configuration File ....................................................................... 194
Exporting a Configuration File ....................................................................... 195
Importing a Profile File ........................................................................................ 195
Exporting a Profile ............................................................................................... 195
Restoring DataWedge ......................................................................................... 195
Configuration and Profile File Management ................................................................ 196
Enterprise Folder ........................................................................................................ 196
Auto Import .......................................................................................................... 196
Reporting ............................................................................................................. 196
Programming Notes ............................................................................................ 197
Overriding Trigger Key in an Application ............................................................. 197
Capture Data and Taking a Photo in the Same Application ................................ 197
Disable DataWedge on Device and Mass Deploy ............................................... 197
DataWedge APIs ................................................................................................. 197
Soft Scan Trigger ................................................................................................ 197
Function Prototype ........................................................................................ 198
Parameters ................................................................................................... 198
Scanner Input Plugin ........................................................................................... 198
Function Prototype ........................................................................................ 198
Parameters ................................................................................................... 198
Return Values ............................................................................................... 199
Example ........................................................................................................ 199
Comments ..................................................................................................... 199
Enumerate Scanners ........................................................................................... 200
Function Prototype ........................................................................................ 200
Parameters ................................................................................................... 200
Return Values ............................................................................................... 200
Example ........................................................................................................ 201
Comments ..................................................................................................... 201
Set Default Profile ............................................................................................... 202
Default Profile Recap .................................................................................... 202
Usage Scenario ............................................................................................ 202
Function Prototype ........................................................................................ 202
Parameters ................................................................................................... 202
Return Values ............................................................................................... 202
Example ........................................................................................................ 203
Comments ..................................................................................................... 203
Reset Default Profile ........................................................................................... 203
10
Table of Contents
Function Prototype ........................................................................................ 204
Parameters ................................................................................................... 204
Return Values ............................................................................................... 204
Example ........................................................................................................ 204
Comments ..................................................................................................... 204
Switch To Profile ................................................................................................. 205
Profiles Recap ............................................................................................... 205
Usage Scenario ............................................................................................ 205
Function Prototype ........................................................................................ 205
Parameters ................................................................................................... 205
Return Values ............................................................................................... 206
Example ........................................................................................................ 206
Comments ..................................................................................................... 206
Notes ............................................................................................................. 207
Application Deployment........................................................................................... 208
Introduction ................................................................................................................. 208
Security ....................................................................................................................... 208
Secure Certificates ...................................................................................................... 208
Installing a Secure Certificate ..................................................................................... 208
Configuring Credential Storage Settings ............................................................. 209
Development Tools ..................................................................................................... 209
Android ................................................................................................................ 209
EMDK for Android ............................................................................................... 210
StageNow ............................................................................................................ 210
MX Features ........................................................................................................ 211
GMS Restricted ............................................................................................. 211
ADB USB Setup .......................................................................................................... 211
Enabling USB Debugging ........................................................................................... 211
Application Installation ................................................................................................ 212
Installing Applications Using the USB Connection .............................................. 212
Installing Applications Using the Android Debug Bridge ..................................... 213
Uninstalling an Application .................................................................................. 214
Performing a System Update ...................................................................................... 215
Downloading the System Update Package ......................................................... 215
Using ADB ........................................................................................................... 215
Verify System Update Installation ............................................................................... 216
Performing an Enterprise Reset .................................................................................. 216
Downloading the Enterprise Reset Package ....................................................... 216
Using ADB ........................................................................................................... 216
Performing a Factory Reset ........................................................................................ 217
Downloading the Factory Reset Package ........................................................... 217
11
Table of Contents
Using ADB ........................................................................................................... 217
Storage .......................................................................................................................218
Random Access Memory .................................................................................... 219
On Device Storage .............................................................................................. 220
Internal Storage ................................................................................................... 220
Enterprise Folder ................................................................................................. 221
App Management ........................................................................................................ 221
Viewing App Details .................................................................................................... 222
Managing Downloads ................................................................................................. 223
Changing Application Location ................................................................................... 223
Settings...................................................................................................................... 225
Introduction ................................................................................................................. 225
Setting Screen Lock .................................................................................................... 225
Setting Screen Lock Using PIN ................................................................................... 226
Setting Screen Unlock Using Password .............................................................. 226
Setting Screen Unlock Using Pattern .................................................................. 227
Showing Passwords .................................................................................................... 228
Language Usage ......................................................................................................... 228
Changing the Language Setting .......................................................................... 228
Adding Words to the Dictionary ........................................................................... 229
Keyboard Settings ............................................................................................... 229
RxLogger ............................................................................................................. 229
RxLogger Settings ............................................................................................... 230
RxLogger Configuration ...................................................................................... 230
ANR Module .................................................................................................. 231
Kernal Module ............................................................................................... 231
Logcat Module .............................................................................................. 232
LTS Module ................................................................................................... 233
Ramoops Module .......................................................................................... 233
Qxdm Module ................................................................................................ 233
Resource Module .......................................................................................... 234
Snapshot Module .......................................................................................... 234
TCPDump Module ........................................................................................ 235
Tombstone Module ....................................................................................... 235
Configuration File ................................................................................................ 235
Enabling Logging ................................................................................................. 235
Disabling Logging ................................................................................................ 235
Extracting Log Files ............................................................................................. 236
RxLogger Utility ................................................................................................... 236
App View ............................................................................................................. 236
Viewing Logs ................................................................................................. 236
12
Table of Contents
Backup ........................................................................................................................238
Archive Data ................................................................................................. 238
Overlay View ................................................................................................. 238
Initiating the Main Chat Head ........................................................................ 238
Removing the Main Chat Head ..................................................................... 239
Viewing Logs ................................................................................................. 239
Removing a Sub Chat Head Icon ................................................................. 240
Backing Up In Overlay View ......................................................................... 240
About Phone ............................................................................................................... 240
Maintenance and Troubleshooting ........................................................................ 242
Introduction ................................................................................................................. 242
Maintaining the Device ................................................................................................ 242
Battery Safety Guidelines ........................................................................................... 242
Long Term Storage ..................................................................................................... 243
Cleaning Instructions .................................................................................................. 243
Approved Cleanser Active Ingredients ................................................................ 243
Harmful Ingredients ............................................................................................. 244
Device Cleaning Instructions ............................................................................... 244
Special Cleaning Notes ....................................................................................... 244
Cleaning Materials Required ............................................................................... 244
Cleaning Frequency ............................................................................................ 245
Cleaning the Device ............................................................................................ 245
Housing ......................................................................................................... 245
Display .......................................................................................................... 245
Camera and Exit Window ............................................................................. 245
Cleaning Battery Connectors .............................................................................. 245
Cleaning Cradle Connectors ............................................................................... 245
Troubleshooting .......................................................................................................... 246
PS20 ..........................................................
Cradles ................................................................................................................ 248
.......................................................... 246
Specifications............................................................................................................ 249
Technical Specifications ............................................................................................. 249
Supported Symbologies ...................................................................................... 251
Three Slot Cradle ................................................................................................ 251
Single Slot Cradle ................................................................................................ 252
PS20 Interface Connector Pin-Outs ............................................................................ 253
Cable Specifications ................................................................................................... 253
Power Supply Cable, Y-type ............................................................................... 253
Cradle Interconnection Cable .............................................................................. 254
13
Index
Table of Contents
14
About This Guide
Introduction
This guide provides information about setting up and configuring the device with an Android operating
system and installing its accessories.
NOTE: Some screens or windows shown in this guide may differ from the actual screens shown on the device.
Configurations
This guide covers the following configurations:
Table 1
Configuration Radios Display Memory
PS20 Base WLAN: 802.11
a/b/g/n/d/h/i/k/r/v/ac
WPAN: Bluetooth
v5.0
PS20 Plus WLAN: 802.11
a/b/g/n/d/h/i/k/r/v/ac
WPAN: Bluetooth
v5.0
WVGA 4.0”
color
WVGA 4.0”
color
4 GB RAM/16
GB Flash
4 GB RAM/16
GB Flash
Software Versions
Data Capture
Options
SE2100 Android
SE4710 +
Digimarc
Operating
System
Open Source
Project
(AOSP)/
Google
Mobile
Services
(GMS)
8.1
Android
Open Source
Project
(AOSP)/
Google
Mobile
Services
(GMS)
8.1
To determine the current software versions:
1. Swipe down from the Status bar to open the Quick Settings bar.
15
2. Touch > System.
3. Touch About phone.
4. Scroll to view the following information:
•Model
• Android version
•Kernel version
• Build number.
To determine the device serial number, touch About phone > Status.
• Serial number
Chapter Descriptions
Topics covered in this guide are as follows:
About This Guide
• Getting Started, describes the features and basic operation of the device, lists the accessories for
e and explains how to install and charge the batteries and start the device for the first time.
devic
• Using the Device, provides basic instructions for using the device with an Android OS.
• Wireless, provides instructions for setting up WLAN and Bluetooth connections.
• Applications, provides information on various apps pre-installed on the device.
• Data Capture, provides information for capturing barcode data.
• Cradle Installation, provides installation instructions for the cradles and other accessories.
• USB Communication, provides instructions for connecting the device to a host computer.
• DataWedge, provides information for configuring DataWedge.
• Application Deployment, provides instructions for downloading software and files to the device.
• Settings, provides various setting for the device.
• Maintenance and Troubleshooting, includes instructions on cleaning and storing the device, and provides
troubleshooting solutions for potential problems during operation.
• Specifications, includes a table listing the technical specifications for the device and accessories.
Notational Conventions
The following conventions are used in this document:
• Bold text is used to highlight the following:
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen
• Key names on a keypad
• Button names on a screen.
• Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential.
the
16
About This Guide
• Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists.
Related Documents and Software
The following documents provide more information about the PS20 Personal Shopper:
• PS20 Personal Shopper Quick Start Guide, p/n MN-003318-XX
• PS20 Regulatory Guide, p/n MN-003276-XX
For the latest version of this guide and all guides, go to: zebra.com/support
Service Information
If you have a problem with your equipment, contact Customer Support for your region. Contact information is
available at: www.zebra.com/support
When contacting support, please have the following information available:
• Serial number of the unit (found on manufacturing label)
• Model number or product name (found on manufacturing label)
• Software type and version number
Customer Support responds to calls by email or telephone within the time limits set forth in support
agreements.
If the problem cannot be solved by Customer Support, you may need to return the equipment for servicing and
will be given specific directions. We are not responsible for any damages incurred during shipment if the
approved shipping container is not used. Shipping the units improperly can possibly void the warranty.
If the device was purchased from a business partner, contact that business partner for support.
.
Provide Documentation Feedback
.
If you have comments, questions, or suggestions about this guide, send an email to
EVM-Techdocs@zebra.com
.
17
Getting Started
Introduction
This chapter describes the features of the PS20 and explains how to install and charge the battery,
how to capture data using the integrated Imager and how to reset the PS20.
Unpacking
Carefully remove all protective material from the device and save the shipping container for later
storage and shipping.
Verify that the box contains all the equipment listed below:
• PS20 (includes lithium-ion battery)
• Regulatory Guide
Inspect the equipment for damage. If you are missing any equipment or if you find any damaged
equipment, contact Support immediately. See Service Information on page 17 for contact information.
Removing the Screen Protection Film
A screen protection film is applied to the PS20 screen to protect the screen during shipping. To
remove the screen protector, carefully lift the thin film off the touch screen display.
18
Features
Scan Key
Touch Screen
LED Status
Camera
Microphone
Figure 1 Features - Front View
Getting Started
Table 2 Features- Front View
Item Function
Microphone Use for audio input and SmartLens locationing. Allows shoppers to
speak to a store associate via push-to-talk or to a virtual assistant via
speech-to-text.
Camera With the front-facing camera, the device supports Visible Light
LED Status Indicates the battery charge state while charging or the scan/decode
Touch Screen Displays all information needed to operate the device.
Scan Key Use for trigger input for scanner or as a Select/Enter key.
Communications (VLC) indoor positioning/locationing applications. In
addition, the camera is used for image/face recognition. Available on
Plus configurations.
status.
Red: Barcode scan in progress (Scan key is pressed).
Single Green Blink: Successful decode.
19
Getting Started
Power Connector
Battery Cover
Speaker
Scan Exit
Window
Branding Plate Slot
Figure 2 Features - Back and Side View
Table 3 Features-
Item Function
Scan Exit
Window
Speaker Provides audio output for video, music, notifications, and PTT.
Battery Cover Encloses the battery and attaches to the device’s handle.
Power/Cradle
I/OConnector
Branding Plate
Slot
Back and Side View
Provides data capture using the scanner.
Provides charging via cradle and cradle communication to lock/unlock
the cradle slots. Use to perform a hard reset with the terminal reboot
tool.
Provides space for custom logo.
20
Getting Started
Accessories
Table 4 Accessori es
Accessory Part Number Description
PS20 Lithium Ion Battery BTRY-PS20-35MA-01 PS20 PowerPrecision+ Lithium Ion Battery.
High Density (HD) Three Slot
Cradle (Locking).
High Density (HD) Three Slot
Cradle (Non-Locking)
BTRY-PS20-35MA-10
CRD-MC18-3SLCKH-01 The cradle is used for docking up to three
CRD-MC18-3SLOTH-01
PS20
PowerPrecision+
(
QTY-10
PS20 units in HD installation configuration.
The cradle slots are equipped with a
mechanism that locks the PS20 units inside
the slots. The devices are placed with the
display facing to the front. Requires
supply unit (
line cord and country specific AC line cord
(sold separately).
The cradle is used for docking up to three
PS20 units in HD installation configuration.
The devices are placed with the display
facing to the front. Requires
unit (
cord and country specific AC line cord (sold
separately).
).
PWR-BGA12V108W0WW), DC
PWR-BGA12V108W0WW), DC line
Lithium Ion Battery
power
power supply
Super High Density (SHD) Three
Slot Cradle (Locking)
Single Slot Cradle CRD-MC18-1SLOT-01 The cradle is used for docking a single
Release Key KT-MC18-CKEY-20 Tool used to mechanically unlock the PS20
Terminal Reboot Tool KT-MC18-REBOOT-05 Tool used to perform cold boot of the PS20
Cradle Cover Removal Tool KT-MC18-CTOOL-01 Tool used for removing the Three Slot
CRD-MC18-3SLCKS-01 The cradle is used for docking up to three
PS20 units in SHD installation configuration.
The cradle slots are equipped with a
mechanism that locks the PS20 units inside
the slots. The devices are placed with the
display facing up. Requires power supply
unit (PWR-BGA12V108W0WW), DC line
cord and country specific AC line cord (sold
separately).
PS20. The devices are placed with the
display facing to the front. Requires power
supply unit (PWR-BGA12V108W0WW), DC
line cord and country specific AC line cord
(sold separately).
from the Three Slot Cradle and the Single
Slot Cradle (QTY-20).
(QTY-5).
Cradle cover.
21
Getting Started
Table 4 Accessories (C ontinued)
Accessory Part Number Description
Deployment Kit KT-MC18-CSTKIT-01 PS20 Deployment Starter Kit. Includes:
20-pack of Release Key
(KT-MC18-CKEY-20)
5-pack of Terminal Reboot Tool
KT-MC18-REBOOT-05)
One Three Slot Cradle Cover Removal Tool
(KT-MC18-CTOOL-01)
Cart Holder Mounting Kit PSS-3SH01-00R Kit for mounting the PS20 on a shopping
cart.
Soft Holster SG-PS20-SFTHLT-01 Allows for wearing the PS20 on the hip
(includes belt clip) or crossbody, with an
additional shoulder strap.
Tempered Glass Screen
Protector
Programming Cable CBL-PS20-USBCHG-01 PS20 USB communication cable for
Interconnection Cable Long 25-66430-01R PS20 cradle interconnection cable (60 Inch /
Interconnection Cable Short 25-66431-01R PS20 cradle interconnection cable (12.6
Cradle Interconnection
Extension Cable
DC Charging Cable CBL-DC-394A1-01 DC charging cable (19.5 Inch / .5 Meter)
DC “Y” Charging Cable Long CBL-DC-392A1-02 DC “Y” charging cable (79.4 Inch / 2 Meter).
DC “Y” Charging Cable Short CBL-DC-393A1-02 DC “Y” charging cable (39.7 Inch / 1 Meter).
Power Supply Unit PWR-BGA12V108W0WW 100-240VAC, 12VDC, 9A. Requires country
MISC-PS20-SCRN-05 Provides additional protection for PS20
display (5-pack).
connecting the device to a host computer.
1.5 Meter). Connects cradles to each other
to run off one power supply unit
(PWR-BGA12V108W0WW).
Inch / 32 centimeter). Connects cradles to
each other to run off one power supply unit
(PWR-BGA12V108W0WW).
CBL-MC18-EXINT1-01 PS20 cradle interconnection extension cable
(12.6 Inch / 32 centimeter). Connects two
interconnection cables (25-66431-01R sold
separately) together to provide additional
length which might be required in some
installation designs.
used to connect a power supply unit
(PWR-BGA12V108W0WW) to one Single
Slot Cradle.
Connects a power supply unit
(PWR-BGA12V108W0WW) to two separate
Three Slot Cradles.
Connects a power supply unit
(PWR-BGA12V108W0WW) to two separate
Three Slot Cradles.
specific AC line cord and DC cable (sold
separately).
22
Getting Started
Table 4 Accessories (C ontinued)
Accessory Part Number Description
AC Line Cord 23844-00-00R AC Line Cord, 7.5 feet long, grounded, three
wire for power supplies. Associated Country:
United States
AC Line Cord 50-16000-221R AC Line Cord, 1.8 meter, meter grounded,
three wire, USA NEMA 5-15P. Associated
Country: United States
AC Line Cord 50-16000-671R AC Line Cord, 1.8 meter, grounded, three
wire, CIE 23-16 plug. Associated Country:
Italy.
AC Line Cord 50-16000-217R AC Line Cord, 1.9 meter, grounded, three
wire, AS 3112 plug. Associated Countries:
Australia, New Guinea
AC Line Cord 50-16000-218R AC Line Cord, 1.8 meter, grounded, three
wire, NEMA 1-15P plug. Associated
Country: Japan.
AC Line Cord 50-16000-219R AC Line Cord, 1.8 meter, grounded three
wire, BS1363 plug. Associated countries:
Hong Kong, Iraq, Malaysia, Singapore,
United Kingdom.
AC Line Cord 50-16000-220R AC Line Cord, 1.8 meter, grounded three
wire CEE 7/7plug. Associated countries:
Europe, Abu Dhabi, Bolivia, Dubai, Egypt,
Iran, Russia, Vietnam.
AC Line Cord 50-16000-257R AC Line Cord, 1.8 meter, grounded three
wire, IEC 60320 C13 plug. Associated
Country: China.
AC Line Cord 50-16000-669R 1.9 meter grounded three wire, BS 546 Plug.
Associated country: India.
AC Line Cord 50-16000-672R 1.9 meter grounded three wire, S132 Plug.
Associated country: Israel.
AC Line Cord 50-16000-678R 36 inch grounded three wire.
Associated country: United States
Status LED
The Status LED indicates imaging and charging status.
23
Getting Started
Status LED
Figure 3 PS20 Status LED
Table 5 Status LED Indications
LED State Indication
Imaging
Off Normal operation or PS20 is turned off.
Red Imaging in progress (Scan key is pressed).
Single Green Blink Successful decode.
Charging (PS20 docked in cradle)
Off Power not applied to cradle.
Blinking Green Charging.
Solid Green Charging complete.
Blinking Red Charging error, for example:
Scan Key
The Scan key operates the imager when a scanning application is active. When the PS20 is turned off, press
the Scan key for three seconds to power on the PS20.
PS20 not inserted properly.
Charging LED feature disabled.
Temperature is too low or too high.
Charging has gone on too long without completion (typically eight hours).
24
Setup
Scan Key
Getting Started
Figure 4 Scan Key
To start using the device for the first time:
• Charge the battery to at least 30% capacity.
NOTE: When the device is shipped from the factory, it is placed into Ship Mode, where the device enters its lowest possible
power state. The device can exit Ship Mode by docking it in a powered cradle or in a powered USB cable. Fully charging the
battery pack to 100% is recommended immediately after exiting ship mode to calibrate the state of charge.
Charging the Battery
Use one of the following accessories to charge the PS20.
Table 6 Charging Cradles
Description Part Number
Single Slot Cradle CRD-MC18-1SLOT-01 CBL-DC-394A1-01
CBL-DC-393A1-02
CBL-DC-392A1-02
High Density (HD) Three Slot Cradle
(Locking)
High Density (HD) Three Slot Cradle
(Non-Locking)
CRD-MC18-3SLCKH-01 CBL-DC-394A1-01
CBL-DC-393A1-02
CBL-DC-392A1-02
CRD-MC18-SLOTH-01 CBL-DC-394A1-01
CBL-DC-393A1-02
CBL-DC-392A1-02
DC
Cable
Cables
Interconnect
Cable
25-66431-01R
25-66430-01R
25-66431-01R
25-66430-01R
25-66431-01R
25-66430-01R
Extension
Cable
_____
CBL-MC18EXINT1-01
CBL-MC18EXINT1-01
Super High Density (HD) Three Slot
Cradle (Locking)
NOTE: Ensure that you follow the guidelines for battery safety described in the PS20 Product Reference Guide.
CRD-MC18-3SLCKS-01 CBL-DC-394A1-01
CBL-DC-393A1-02
CBL-DC-392A1-02
25
25-66431-01R
25-66430-01R
CBL-MC18EXINT1-01
Getting Started
1. To charge the battery, connect the charging accessory to the appropriate power source.
2. Insert the PS20 into a cradle. The PS20 turns on and begins charging.
Figure 5 Single Slot Cradle
Figure 6 Three Slot Cradle
26
The battery charges 0 to 90% depending on the following conditions, measured at room temperature:
• When connected to a 1.0 cradle (normal charge mode), charge time is less than four hours.
• When connected to a 1.5 cradle (fast charge mode), charge time is less than three hours.
NOTE: To charge the battery in the device, it is recommended to use a charging cradle instead of the USB cable, since it is
more time efficient.
Charging Temperature
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The device or cradle always performs
battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37°C (+98°F))
the device or cradle may for small periods of time alternately enable and disable battery charging to keep the
battery at acceptable temperatures. The device and cradle indicates when charging is disabled due to
abnormal temperatures via its LED.
LED Status Indicators
By default, the charging LED indication is disabled.
Getting Started
To enable the charging LED indication:
1. Swipe down from the status bar to open the quick access panel and then touch .
2. Touch Display.
3. Touch Charging LED. The option switch turns green.
4. Touch .
Table 7 LED Status Indicators
LED State Indication
Imaging
Off Normal operation or PS20 is turned off.
Red Imaging in progress (Scan key is pressed).
Single Green Blink Successful decode.
Charging (PS20 docked in cradle)
Off Power not applied to cradle.
PS20 not inserted properly.
Charging LED feature disabled.
Blinking Green Charging.
Solid Green Charging complete.
Blinking Red Charging error, for example:
Temperature is too low or too high.
Charging has gone on too long without completion (typically eight hours).
27
Replacing the Battery
Press down plastic tab to release
To replace the battery:
1. Touch and hold the soft power button until the menu appears.
2. Touch Power Off.
3. Touch OK.
CAUTION: The PS20 must be off before removing the battery. Failing to turn off the PS20 before removing the battery may
damage the data stored on flash memory or corrupt the operating system files.
4. Loosen the captive screw that secures the battery cover, using a Phillips (PH00)screwdriver.
5. Lift the battery cover from the handle.
6. Inside the battery compartment, press down the plastic tab of the battery cable connector and slide it out of
the shrouded male pin connector.
7. Remove the battery from the battery compartment.
Figure 7 Remove the Battery
Getting Started
8. With the replacement battery, guide and press the battery cable connector into the shrouded male pin
connector inside the battery compartment. The connector is designed to only fit one way.
9. Place the battery inside the battery compartment.
10.Place the battery cover onto the handle.
11.Secure the battery cover with the screw, using a Phillips (
PH00)screwdriver.
28
Figure 8 Installing the Battery
Battery Cover
Battery
Battery
Compartment
Battery Cable
Connector
Shrouded Male
Pin Connector
Battery
Compartment
Getting Started
Compatibility
The table below displays compatibility between the PS20 and MC18 devices and accessories.
Table 8 Compatibility
PS20 Yes No Yes
MC18 No Yes Yes
• PS20 PowerPrecision+ batteries are compatible with all PS20 devices and MC18 Single Slot and Three
Slot cradles.
• PS20 PowerPrecision+ batteries are not compatible with MC18 devices.
• MC18 PowerPrecision+ batteries are not compatible with PS20 devices.
Battery Comparison
The table below displays a comparison of the PS20 batteries with the MC18 batteries.
Table 9 Battery Comparison
Battery Type PowerPrecision+ PowerPrecision+
PS20
Batteries
Feature MC18 PS20
MC18
Batteries
MC18
Cradles
Battery Capacity 2,275 mAh 3,500 mAh
Charging Mode Standard and Fast Standard and Fast
29
Powering on the Device
The PS20 starts automatically as soon as power is applied; either with a charged battery installed or when
inserted into the cradle.
If charged battery is installed and the PS20 is turned off, press the Scan key to turn on.
Getting Started
When the PS20 is powered on for the first time, it initializes its system. The splash
period of time.
Figure 9 Splash Screen
The splash screen is followed by the boot animation screen and then the Home Screen.
Figure 10 Home Screen
screen appears for a short
Google Account Setup
NOTE: The device has to be connected to the internet in order to set up a Google™ account.
A Google account is only required on devices with GMS software.
30
The first time the device starts, the Setup Wizard displays. Follow the on-screen instructions to set up a Google
account, configure Google Pay
information, and enable backup/restore features.
Zebra Visibility Services
The device captures and provides device analytics to a system administrator. The first time the device boots
(or after a Factory reset), the Zebra Services agreement screen displays.
Figure 11 Zebra Services
Getting Started
™ for purchasing items from the Google Play ™ store, to enter your personal
Touch the Device Data switch to disable the device from sending analytics data.
Releasing the PS20 from the Charging Cradles
Use one of the following methods to release the PS20 from the charging cradles:
• Software Release Using the Menu
• Software Release Using the Cradle Utility
• Manual Release using a Release Key.
NOTE: Devices can also be removed via any customer application that used the EMDK personal shopper interface.
Software Release Using the Menu
The PS20 cradles contain a locking mechanism that locks the PS20 inside the cradle when docked. The PS20
releases from the cradle when a software command is received from the system.
To remove the PS20 from the cradle using the menu:
1. Touch and hold the soft power button until the menu appears.
2. Touch Cradle unlock. The cradle unlocks the PS20.
3. Remove the PS20 from the cradle.
31
Getting Started
Release Key
Software Release Using the Cradle Utility
The PS20 cradles contain a locking mechanism that locks the PS20 inside the cradle when docked. The PS20
releases from the cradle when a software command is received from the system.
To remove the PS20 from the cradle using the Cradle Utility:
1. On the Home screen, swipe up from the bottom of the screen.
2. Touch CradleUtility.
3. Tap the CRADLE UNLOCK tab to set the cradle unlock information.
4. Touch Unlock Cradle.
Manual Release Using a Release Key
The PS20 cradles contain a locking mechanism that locks the PS20 inside the cradle when docked. If the
PS20 fails to unlock during normal operation, use a release key (KT-MC18-CKEY-20) to unlock the PS20.
CAUTION: Do not use any device to unlock the cradle other than the tools described below. Failure to comply could result
in damage to the cradle and void the warranty.
Manual Release of the PS20 from the Single Slot Cradle
To release a locked PS20 from a Single Slot Cradle:
1. Insert the release key into the slot located at the bottom side of the cradle.
2. While pressing the release key all the way into the slot, remove the PS20 from the cradle.
Figure 12 Manual Release of PS20 from a Single Slot Cradle
32
Getting Started
Release Key
Manual Release of the PS20 from the Three Slot Cradle
To release a locked PS20 from a Three Slot Cradle:
1. Insert the release key straight into the slot, to a point where the bend stops.
2. Hold the release key pressed inside the slot and remove the PS20 from the slot.
Figure 13 Manual Release of the PS20 from a Three Slot Cradle
USB Cable Battery Cover
Installing the USB Cable Battery Cover
Use the USB Cable Battery Cover to connect the device to a host computer.
To install the USB Cable Battery Cover:
1. Remove the standard battery cover that comes installed on the device, if it is not already removed.
a. Loosen the captive screw that secures the battery cover, using a Phillips (
b. Lift the battery cover from the handle.
2. Slide the tab on the top of the USB Cable Battery Cover into the slot on the back of the device.
PH00)screwdriver.
33
Getting Started
Figure 14 Install USB Cable Battery Cover - Top
3. Push the bottom of the USB Cable Battery Cover down, until it snaps into place.
Figure 15 Install USB Cable Battery Cover - Bottom
Removing the USB Cable Battery Cover
To remove the USB Cable Battery Cover:
1. Squeeze the left and right tabs in on the bottom of the USB Cable Battery Cover.
2. Lift the bottom of the USB Cable Battery Cover up.
3. Slide the top of the USB Cable Battery Cover out to remove.
34
Getting Started
Figure 16 Remove USB Cable Batter Cover
Soft Holster
The soft holster provides a holder for the MC18/PS20 and allows for wearing the device on the hip, using a belt
clip, or crossbody, using the detachable shoulder strap.
Always place the device with the correct orientation when using the soft holster with a belt clip or shoulder
strap, as shown in the following diagrams.
Using the Belt Clip
To attach the soft holster to a belt or waist band:
1. Secure the belt clip on the soft holster, if it is not already attached.
Figure 17 Secure Belt Clip on Soft Holster
2. Secure the belt clip on the belt or waistband.
35
Getting Started
Figure 18 Secure Belt Clip on Belt
3. To insert the device, slide the device into the soft holster, with the screen facing the user.
Figure 19 Insert Device
4. Secure the device with the restraining strap and place over the device and hook to secure in place.
36
Figure 20 Secure with Strap
Getting Started
5. To remove the device, lift the restraining strap to release. Lift the device out of the soft holster.
Using the Shoulder Strap
To attach the soft holster to a shoulder strap:
1. Connect the clips on the shoulder strap to the rings on the soft holster, if not already attached.
2. Place the shoulder strap over your head and rest on your shoulder.
37
Figure 21 Shoulder Strap
Getting Started
3. Lift the strap and insert the device into the soft holster, with the screen facing the user.
4. Secure the device with the restraining strap and place over the device and hook to secure in place.
Battery Management
NOTE: Prior to checking the battery charge level, remove the device from any AC power source (cradle or cable).
To check the charge status of the main battery, open Settings and touch System > About phone > Battery
Information.
Battery present status indicates if the battery is present and Battery level lists the battery charge (as a
percentage of fully charged). The battery percentage can also be viewed next to the battery icon in the quick
access panel. Swipe down with two fingers from the status bar to open the quick access panel.
Monitoring Battery Usage
The Battery screen provides battery charge details, power management options, and a list of apps that
consume the most battery power.
Use the power management options to extend battery life, or touch an app to display details about its power
consumption. Different apps display different information. Some apps include buttons that open screens with
settings to adjust power use. Use the DISABLE or FORCE CLOSE buttons to turn off apps that consume too
much power.
38
Getting Started
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch Battery.
Figure 22 Battery Screen
Low Battery Notification
When the battery charge level drops below 18%, the device displays a notice to connect the device to power.
The user should charge the battery using one of the charging accessories.
When the battery charge drops below 10%, the device displays a notice to connect the device to power. The
user must charge the battery using one of the charging accessories.
When the battery charge drops below 5%6%, the device turns off. The user must charge the battery using one
of the charging accessories.
Figure 23 Low Battery Notification
39
Battery Optimization
Observe the following battery saving tips:
• Set the screen to turn off after a short period of non-use.
• Reduce screen brightness.
• Turn off all wireless radios when not in use.
• Turn off automatic syncing for Email, Calendar, Contacts, and other apps.
• Minimize use of apps that keep the device from suspending, for example, music and video apps.
Turning Off the Radios
To turn off all the radios:
1. Swipe down from the Status bar to open the Quick Settings panel.
2. Touch Airplane mode. The airplane icon appears in the Status bar indicating that all the radios are off.
Setting the Date and Time
Getting Started
You are only required to set the time zone or set the date and time if the wireless LAN does not support
Network Time Protocol (NTP).
To set the date and time:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch System > Date & time.
3. Touch Automatic date & time to disable automatic date and time synchronization.
4. Touch Set date.
5. In the calendar, set today’s date.
6. Touch OK.
7. Touch Set time.
8. Touch the green circle, drag to the current hour and then release.
9. Touch the green circle, drag to the current minute and then release.
10.Touch AM or PM.
11.Touch OK.
12.Touch Use 24-hour format.
13.Touch .
Display Settings
Use Display settings to change the screen brightness, enable night light, change the background image,
enable screen rotation, set sleep time, and change font size.
40
Setting the Screen Brightness
To manually set the screen brightness using the touchscreen:
1. Swipe down with two fingers from the Status bar to open the Quick Access panel.
2. Slide the icon to adjust the screen brightness level.
Figure 24 Brightness Slider
Setting Screen Timeout
To set the screen sleep time:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch Display > Advanced > Sleep.
Getting Started
3. Select one of the sleep values.
• 15 seconds
• 30 seconds
• 1 minute
• 2 minutes
• 5 minutes
•10 minutes
• 30 minutes
• Never (default).
4. Touch .
Setting Font Size
To set the size of the font in system apps:
1. Swipe down from the Status bar to open the Quick Settings panel and then touch .
2. Touch Display > Advanced.
3. Touch Font size.
41
Figure 25 Font Settings
Getting Started
4. Select one of the font size values.
•Small
• Default
•Large
• Largest.
5. Touch .
Setting Display Size
By default, display size is set to default.
To change the display size:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch Display > Advanced.
3. Touch Display size.
4. Touch - and + to change the display size.
•Small
• Default
•Large.
5. Touch .
Setting Screen Saver
To change the screen saver:
42
Getting Started
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch Display > Advanced.
3. Touch Screen saver.
4. Select the following:
• Current screen saver
• PSSScreenSaver (default)
•Clock
• Colors
• Photo Frame
• Photo Table
• Photos
• When to start
• While charging
• While docked
• While charging or docked (default)
• Never
5. Touch START NOW to see the screen saver.
6. Touch .Ambient Display on page 35
NOTE: To configure the screen saver settings, push screensaverconfig.xml to /enterprise/device/settings/screensaver. For
more information, see
Ambient Display on page 35.
Configuring Screen Saver Settings
To configure screen saver settings:
1. Prepare an xml file with the name
• ENABLE – set to true to enable the screen saver; set to false to disable the screen saver.
• EXCEPTION_TIME_START – time in 24-hour format (only hours), after which the screen saver shall be
disabled.
• EXCEPTION_TIME_STOP – time in 24-hour format (only hours), after which the screen shall be
enabled again.
• SCREEN_TIMEOUT_CHARGING – The setting in Display > Advanced > Sleep while on the cradle
(idle timeout). The value corresponds to the screen timeout delay in milliseconds, while on the cradle.
• SCREEN_TIMEOUT_DISCHARGING – The setting in Display > Advanced > Sleep while out of the
cradle (idle timeout). The value corresponds to the screen timeout delay in milliseconds, while out of the
cradle.
screensaverconfig.xml and with the following fields:
NOTE: -1 for screen timeout indicates that the screen will never time out.
2. Push the configured screensaverconfig.xml file to the folder /enterprise/device/settings/screensaver.
3. If a different screen saver image is preferred rather than the default Zebra logo, create a 24-bit bmp image
named
4. Reboot the device.
screensaver.bmp and push it to the folder /enterprise/device/settings/screensaver.
43
Getting Started
Example screensaverconfig.xml
<?xml version="1.0" encoding="utf-8"?>
<screensaver>
<ENABLE>true</ENABLE>
<EXCEPTION_TIME_START>20</EXCEPTION_TIME_START>
<EXCEPTION_TIME_STOP>6</EXCEPTION_TIME_STOP>
<SCREEN_TIMEOUT_CHARGING>15000</SCREEN_TIMEOUT_CHARGING>
<SCREEN_TIMEOUT_DISCHARGING>30000</SCREEN_TIMEOUT_DISCHARGING>
</screensaver>
The above example of the
• Enables the screen saver feature.
• Defines no-screen saver time from 8 pm to 6 am.
• Sets the screen timeout to be 15 seconds on the cradle.
• Sets the screen timeout to be 30 seconds out of the cradle.
Ambient Display
The Ambient display setting wakes the screen when notifications are received.
To disable ambient display:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch Display > Advanced.
3. Touch Ambient display.
4. In the When to show section, enable or disable an option using the switch.
5. Touch .
General Sound Setting
screensaverconfig.xml:
Use the Sound settings to configure media and alarm volumes.
To access sound settings:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch Sound.
3. Touch an option to set sounds.
44
Figure 26 Sound Screen
Getting Started
• Zebra volume controls
• Ring volume - Controls the ringtone volume.
• Media volume - Controls the music, games, and media volume.
• Alarm volume - Controls the alarm clock volume.
• Notifications volume - Controls the notification volume.
• Scanner volume - Controls the scanner volume.
• Volume presets
• - Mutes the ring, notifications, and scanner so that the device does not make sounds or vibrate.
• - All sounds except media and alarms are silenced and vibrate mode is active.
• - Enables all sounds at the user defined levels.
• Also vibrate for calls - Switch on or off.
• Do Not Disturb preferences - Mutes some or all sounds and vibrations.
• Priority only allows - Use to set the priorities for the following:
• Reminders - Switch on or off.
• Events - Switch on or off.
• Alarms - This is always enabled.
• Messages - Choose to allow messages from anyone, starred contacts, any contact, or none. To star
contacts, use the Contacts app.
• Calls - Choose to allow calls from anyone, starred contacts, any contact, or none. To star contacts,
use the Contacts app.
• Repeat callers - Choose whether or not the phone rings if the same person calls again within 15
minutes.
• Block visual disturbances
• Block when screen is on - This option prevents notifications from displaying over the screen
(peeking) while you are actively using the device.
45
Getting Started
• Block when screen is off - This option prevents notifications from turning on the screen or pulsing
the LED light when a new notification is received while you are not using the device.
• Automatic rules - Choose when to automatically silence the device. Touch a default rule, such as
Weekend or Weeknight, or create your own rule. To create your own rule, tap Add more and then Time
rule.
• Phone ringtone - Touch to select a sound to play when the phone rings.
• Advanced - Touch to display advanced sound options.
• Default notification sound - Touch to select a sound to play for all system notifications.
• Default alarm sound - Touch to select a sound to play for alarms.
• Other sounds and vibrations
• Dial pad tones - Play a sound when pressing keys on dial pad (default - disabled).
• Screen locking sounds - Play a sound when locking and unlocking the screen (default – enabled).
• Charging sounds - Not applicable.
• Touch sounds - Play a sound when making screen selections (default – enabled).
• Vibrate on tap - Vibrate the device when making screen selections (default – disabled).
• Emergency alerts - Touch to configure emergency broadcast settings and notifications.
Resetting the Device
The reset functions include the following:
• Soft reset
• Hard reset
• Enterprise reset
•
• Full Factory reset.
Performing a Soft Reset
Perform a soft reset if applications stop working.
1. Press and hold the soft Power button until the menu appears.
2. Touch Restart.
The device reboots.
Performing a Hard Reset
CAUTION: Perform a hard reset only if the device stops responding.
When in a Cradle
To perform a hard reset when the device is docked inside the cradle:
1. Ensure power is applied to the cradle.
2. Press and hold the Scan key for 10 seconds until the display powers off.
46
Getting Started
Terminal Reboot Tool
Scan Key
Power Connector
3. Release the Scan key.
4. Briefly press and release the Scan key.
The device reboots.
When Out of the Cradle
To perform a hard reset when the device is out of the cradle:
1. Insert the Terminal Reboot Tool into the Power Connector.
Figure 27 Terminal Reboot Tool
2. Press and hold the Scan key for 10 seconds until the display powers off.
3. Release the Scan key.
4. Remove the Terminal Reboot Tool.
5. Briefly press and release the Scan key.
The device reboots.
47
Using the Device
Introduction
This chapter describes the screens, status and notification icons, and controls on the device, and
provides basic instructions for using the device.
Google Mobile Services
NOTE: This section applies to Google Mobile Services (GMS) devices only.
Devices with GMS contain apps and services that provide additional functionality.
GMS includes:
• Apps - GMS adds a variety of Google apps and associated widgets including Chrome, Gmail,
Drive, and Maps.
• Services:
• Speech to Text - Allows for free format speech to text in many languages for both connected
and disconnected network. Launch by touching the microphone icon on the keyboard.
• TalkBack Service - Provides spoken feedback on various parts of the user interface. To enable,
go to Settings > Accessibility.
• Network Location Provider - Adds a location provider which uses mobile network tower
information and Wi-Fi access point information to provide a location without using GPS. To
enable, go to Settings > Security & location > Location.
• Widevine DRM - Enables Digital Rights Management (DRM) so that protected streaming video
content can be played. Enable DRM Info from the Google Play
• Google Cloud Messaging - Allows the device to receive data from the server and other devices
on the same connection.
• Backup and Restore - Allows the users settings and apps to be backed up to a Google server
and subsequently restored from that server after a factory reset.
• Google Accounts - Create and use a Google account to synchronize mail, files, music, photos,
contacts and calendar events.
™ store.
Home Screen
Turn on the device to display the Home screen. Depending on the configuration, the Home screen may
appear different. Contact your system administrator for more information.
48
Using the Device
1
2345
6
After a suspend or screen time-out, the Home screen displays with the lock slider. Touch the screen and slide
up to unlock. For screen locking information, see Un-Locking the Screen.
The Home screen provides additional screens for placement of widgets and shortcuts. Swipe the screen left or
right to view the additional screens.
NOTE:
By default, non-GMS devices do not have the same icons on the Home screen as GMS. Icons are shown below for
example only.
Home screen icons can be configured by the user and may look different than shown.
The Home screen consists of the following:
Table 10 Home Screen Items
Item Description
1 — Status Bar Displays the time, status icons (right side), and notification icons (left side). For
more information see Notification Icons on page 51 and Managing Notifications on
page 51.
2 — Power Icon Places the PS20 in suspend mode when touched and opens menu when touched
and held.
3 — Menu Icon Displays running applications.
4 — Home Icon Displays the Home screen.
5 — Back Icon Displays the previous screen.
6 — Shortcut Icons Opens applications installed on the PS20. See App Shortcuts and Widgets on
page 54 for more information.
Status Bar
The Status bar displays the time, notification icons (left side), and status icons (right side).
49
Using the Device
Notification Icons
Status Icons
NOTE: Some Status icons may not appear in the Status bar if there are too many icons to display.
Figure 28 Notification and Status Icons
If there are more notifications than can fit in the Status bar, two dots display indicating that more notifications
exist. Swipe down from the Status bar to open the Notification panel and view all notifications and status.
Status Icons
Table 11 Status Icons
Icon Description
Alarm is active.
Main battery is fully charged.
Main battery is partially drained.
Main battery charge is low.
Main battery charge is very low.
Main battery is charging.
All sounds, except media and alarms, are silenced and vibrate mode is active.
Do Not Disturb mode active.
Airplane Mode is active. All radios are turned off.
Bluetooth is on.
The device is connected to a Bluetooth device.
Connected to a Wi-Fi network.
Not connected to a Wi-Fi network or no Wi-Fi signal.
Connected to an Ethernet network.
Speakerphone enabled.
50
Using the Device
Notification Icons
Table 12 Notification Icons
Icon Description
Main battery is low.
More notifications are available for viewing.
Data is syncing.
Indicates an upcoming event. Non-GMS devices only.
Indicates an upcoming event. GMS devices only.
Open Wi-Fi network is available.
Song is playing.
Problem with sign-in or sync has occurred.
Device is uploading data.
Device is downloading data when animated and download is complete when static.
Device is connected to or disconnected from virtual private network (VPN).
Preparing internal storage by checking it for errors.
USB debugging is enabled on the device.
Indicates that RxLogger app is running.
Indicates the RS6000 is connected to the device.
Indicates the RS6000 is connected to the device in HID mode.
Managing Notifications
Notification icons report the arrival of new messages, calendar events, alarms, and ongoing events. When a
notification occurs, an icon appears in the Status bar with a brief description. See Notification Icons for a list of
possible notification icons and their description. Open the Notification panel to view a list of all the notifications.
To open the Notification panel, drag the Status bar down from the top of the screen.
51
Figure 29 Notification Panel
Using the Device
To respond to a notification, open the Notification panel and then touch a notification. The Notification panel
closes and the corresponding app opens.
To clear all notifications, open the Notification panel and then touch CLEAR ALL. All event-based notifications
are removed. Ongoing notifications remain in the list.
To close the Notification panel, swipe the Notification panel up.
Setting App Notifications
To set notification settings for a specific app:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch Apps & notifications > Notifications > App notifications.
3. Select an app.
4. Select an available option:
• On / Off - Select to turn all notifications from this app On (default) or Off.
• Allow notification dot - Do not allow this app to add a notification dot to the app icon.
• Allow interruptions - Do not allow notifications from this app to make sound, vibrate, or pop
notifications on the screen.
• Override Do Not Disturb - Allow these notifications to interrupt when Do Not Disturb is set to Priority
Only.
• Categories - Do not allow specific types of notifications from this app.
• Additional settings in the app - Open the app settings.
NOTE: To change the notification settings for an app, slide the notification slightly left or right and touch .
52
Using the Device
Viewing Notification Settings for All Apps
To view the notification settings for all apps:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch Apps & Notifications.
3. Scroll down to Notifications to view how many apps have notifications turned off.
4. To set or view notifications settings for a specific app, see Setting App Notifications.
Controlling Lock Screen Notifications
To control whether notifications can be seen when the device is locked:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch Apps & notifications > Notifications.
3. Touch On the lock screen and select one of the following:
• Show all notification content (default)
• Don’t show notifications at all.
Blink Light
The Notification LED lights blue when an app, such as email and VoIP, generates a programmable notification
or to indicate when the device is connected to a Bluetooth device. By default, LED notifications are enabled.
To change the notification setting:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch Apps & notifications > Notifications.
3. Touch Blink light to toggle the notification on or off.
Quick Access Panel
Use the Quick Access panel to access frequently used settings (for example, Airplane mode).
Figure 30 Quick Settings Bar
To see the full Quick Access panel:
• If the device is locked, swipe down once.
• If the device is unlocked, swipe down once with two fingers, or twice with one finger.
• If the Quick Settings bar is open, touch the Down arrow.
53
Using the Device
Figure 31 Quick Access Panel
NOTE: Not all icons are pictured. Icons may vary.
To change a setting, touch the icon:
• Display brightness - Use the slider to decrease or increase the brightness of the screen.
• Wi-Fi network - Turn Wi-Fi on or off. To open Wi-Fi settings, touch the Wi-Fi network name.
• Bluetooth settings - Turn Bluetooth on or off. To open Bluetooth settings, touch Bluetooth.
• Battery power - Indicates percentage of battery power remaining. Touch to view battery usage.
• Do not disturb - Control how and when to receive notifications.
• Airplane mode - Turn Airplane mode on or off. When Airplane mode is on the device does not connect to
Wi-Fi or Bluetooth.
• Auto-rotate - Lock the device’s orientation in portrait or landscape mode or set to automatically rotate.
• Cast - Share phone content on Chromecast or a television with Google Cast built-in. Touch cast screen to
display a list of devices, then touch a device to begin casting.
• Screenshot - Takes a snapshot of the current screen.
App Shortcuts and Widgets
App shortcuts placed on the Home screen allow quick and easy access to apps. Widgets are self-contained
apps placed on the Home screen to access frequently used features.
Adding an App Shortcut to the Home Screen
To add an app shortcut to the Home screen:
1. Go to the desired Home screen.
2. Swipe up from the bottom of the screen.
3. Scroll through the list to find the app icon.
4. Touch and hold the icon until the Home screen appears.
5. Position the icon on the screen and then release.
54
Using the Device
Adding a Widget to the Home Screen
To add a widget to the Home screen:
1. Go to the desired Home screen.
2. Touch and hold until the menu appears.
3. Touch WIDGETS.
4. Scroll through the list to find the widget.
5. Touch and hold the widget until the Home screen appears.
6. Position the widget on the screen and then release.
Moving Items on the Home Screen
To move app shortcuts or widgets on the Home screen:
1. Touch and hold the item until it floats on the screen.
2. Drag the item to a new location. Pause at the edge of the screen to drag the item onto an adjacent Home
screen.
3. Lift finger to place the item on the Home screen.
Removing an App Shortcut or Widget from the Home Screen
To remove an app shortcut or widget from the Home screen:
1. Go to the desired Home screen.
2. Touch and hold the app shortcut or widget icon until it floats on the screen.
3. Drag the icon to
X
Remove at the top of the screen and then release.
Folders
Use Folders to organize similar applications together. Tap the folder to open and display items in the folder.
Creating a Folder
There must be at least two app icons on the Home screen.
To create a folder:
1. Go to the desired Home screen.
2. Touch and hold one app icon.
3. Drag the icon and stack on top of another icon.
4. Lift and release.
Naming Folders
To name a folder:
1. Touch the folder.
55
Using the Device
Title Area
Figure 32 Open Folder
2. Touch the title area and enter a folder name using the keyboard.
3. Touch on the keyboard.
4. Touch anywhere on the Home screen to close the folder. The folder name appears under the folder.
Removing a Folder
To remove a folder:
1. Touch and hold the folder icon until it enlarges.
X
2. Drag the folder to
Remove and release.
Home Screen Wallpaper
To change the Home screen wallpaper:
1. Touch and hold the screen until the menu appears.
2. Touch WALLPAPERS.
3. Touch Photos or Gallery to select a photo or select one of the pre-installed wallpapers.
4. Touch Set wallpaper.
Using the Touchscreen
Use the multi-tap sensitive screen to operate the device.
• Tap - Tap to:
• Select items on the screen.
• Type letters and symbols using the on-screen keyboard.
• Press on-screen buttons.
• Tap and Hold - Tap and hold:
• An item on the Home screen to move it to a new location or to the trash.
• An item in Apps to create a shortcut on the Home screen.
• The Home screen to open a menu for customizing the Home screen.
• An empty area on the Home screen until the menu appears.
• Drag - Tap and hold an item for a moment and then move finger on the screen until reaching the new
position.
56
Using the Device
• Swipe - Move finger up and down or left and right on the screen to:
• Unlock the screen.
• View additional Home screens.
• View additional app icons in the Launcher window.
• View more information on an app’s screen.
• Double-tap - Tap twice on a web page, map, or other screen to zoom in and out.
• Pinch - In some apps, zoom in and out by placing two fingers on the screen and pinching them together (to
zoom out) or spreading them apart (to zoom in).
Using the Android and Gboard Keyboards
Use the Android or Gboard keyboards to enter text in a text field. To configure the keyboard settings, touch and
hold
, (comma) and then select Android keyboard settings.
Editing Text
Edit entered text and use menu commands to cut, copy, and paste text within or across apps. Some apps do
not support editing some or all of the text they display; others may offer their own way to select text.
Apps
Entering Numbers, Symbols, and Special Characters
To enter numbers and symbols:
• Touch and hold one of the top-row keys until a menu appears then select a number or special character.
• Touch the Shift key once for a single capital letter. Touch the Shift key twice to lock in uppercase. Touch the
Shift key a third time to unlock Capslock.
• Touch
• Touch the
To enter special characters, touch and hold a number or symbol key to open a menu of additional symbols. A
larger version of the key displays briefly over the keyboard.
The APPS screen displays icons for all installed apps. The table below lists the apps installed on the device.
Refer to the device Integrator Guide for Android Version 8.1 for information on installing and uninstalling apps.
Table 13 Apps
?123 to switch to the numbers and symbols keyboard.
=\< key on the numbers and symbols keyboard to view additional symbols.
Icon Description
Battery Manager - Displays battery information, including charge level, status, health and wear
level.
Bluetooth Pairing Utility – Use to pair peripherals with the device by scanning a barcode.
Calculator - Provides the basic and scientific arithmetic functions.
57
Using the Device
Table 13 Apps (Continued)
Icon Description
Calendar - Use to manage events and appointments. GMS/GMS-Restricted only.
Calendar - Use to manage events and appointments. AOSP only.
Camera - Take photos or record videos. For more information see Camera. Available on Plus
configurations.
Chrome - Use to access the Internet or intranet. GMS/GMS-Restricted only
Chromium - Use to access the Internet or intranet. AOSP only.
Clock - Use to schedule alarms for appointments or as a wake-up.
Contacts - Use to manage contact information. See Contacts for more information.
Cradle Firmware Updater - Use to update cradle firmware.
Cradle Utility - Use to control cradle functionality.
DataWedge - Enables data capture using the imager.
Device Central - Use to display detailed information about the device and connected
peripherals. See Device Central for more information.
Diagnostic Tool - Use to diagnose the device.
Drive - Upload photos, videos, documents, and other files to personal storage site.
GMS/GMS-Restricted only.
DWDemo - Provides a way to demonstrate the data capture features using the imager. See
DataWedge Demonstration for more information.
58
Using the Device
Table 13 Apps (Continued)
Icon Description
Email - Use to send and receive email. AOSP only.
Enterprise Browser - Industrial browser that provides everything needed to quickly build device
apps for barcode scanning, signature capture, payment processing, printing and most other
enterprise applications. For more information, refer to techdocs.zebra.com/enterprise-browser/.
Files - Organize and manage files on the device. See Files for more information.
Gallery - Use to view photos stored on the internal storage. For more information, see Gallery
for more information. AOSP only.
Gmail - Use to send and receive email using a Google email account. GMS/GMS-Restricted
only
Google - Launches Google ™ search app. GMS/GMS-Restricted only
Hangouts - Use to communicate with friends using text messages and photos.
GMS/GMS-Restricted only
Keep- Use to create, edit, and share notes. GMS/GMS-Restricted only.
License Manager - Use to manage software licenses on the device.
Maps - Use to see your location on a map (with public transit, traffic, or satellite overlays).
Search for any business or place of interest. Provides turn-by-turn navigation with voice
guidance, traffic-avoidance, and alternate routes, for drivers, cyclists, walkers, and users of
public transportation. GMS/GMS-Restricted only.
Music - Play music stored on the internal storage. AOSP only.
Photos - Use to sync photos with Google account. For more information, see Photo Settings.
GMS/GMS-Restricted only.
Play Movies & TV - View movies and video on your device. GMS/GMS-Restricted only.
Play Music - Use to listen to music. GMS/GMS-Restricted only.
59
Using the Device
Table 13 Apps (Continued)
Icon Description
Play Store - Download music, movies, books, and Android apps and games from the Google
Play Store. GMS/GMS-Restricted only.
RxLogger - Use to diagnose device and app issues. See the device Integrator Guide for
Android Version 8.1 for more information.
RxLogger Utility - Use to view, backup, and archive RxLogger data.
Search - Use to search the Web. Requires an Internet connection. AOSP only.
Settings - Use to configure the device.
Sound Recorder - Use to record audio. Available on Plus configurations.
StageNow - Allows the device to stage a device for initial use by initiating the deployment of
settings, firmware, and software.
Worry Free Wifi Analyzer - A diagnostic intelligent app. Use to diagnose surrounding area and
display network stats, such as coverage hole detection, or AP in vicinity. Refer to the Worry Free
Wi-Fi Analyzer Administrator Guide for Android.
YouTube - Use to view videos on the YouTube
Zebra Bluetooth - Use to configure Bluetooth logging.
Accessing Apps
All apps installed on the device are accessed using the APPS window.
1. On the Home screen, swipe up from the bottom of the screen.
™ web site. GMS/GMS-Restricted only.
60
Figure 33 APPS Window Example
Using the Device
Slide the APPS window up or down to view more app icons. Touch an icon to open the app.
Switching Between Recent Apps
To switch between recent apps:
1. Touch . A window appears on the screen with icons of recently used apps.
61
Figure 34 Recently Used Apps
1
Using the Device
2. Slide the apps displayed up and down to view all recently used apps.
3. Swipe left or right to remove app from the list and force close the app.
4. Touch an icon to open an app or touch to return to the current screen.
Un-Locking the Screen
Use the Lock screen to protect access to data on the device. Some email accounts require locking the screen.
Refer to the device Integrator Guide for information on setting up the locking feature.
When locked, a pattern, PIN, or password is required to unlock the device. Press the Power button to lock the
screen. The device also locks after a pre-defined time-out.
Press and release the Power button to wake the device. The Lock screen displays. Swipe the screen up to
unlock. If the Pattern screen unlock feature is enabled, the Pattern screen appears instead of the Lock screen.
If the PIN or Password screen unlock feature is enabled, enter the PIN or password after unlocking the screen.
62
Figure 35 Lock Screen
Using the Device
Figure 36 PIN Screen
63
Figure 37 Pattern Screen
Using the Device
Figure 38 Password Screen
Suspend Mode
The device goes into suspend mode when you press the Scan button or after a period of inactivity (if the Never
setting is changed to something else in Settings > Display > Advanced > Sleep).
64
Using the Device
To wake the device from Suspend mode, press the Scan button. The Lock screen displays. Swipe the screen
up to unlock. If the Pattern screen unlock feature is enabled, the Pattern screen appears instead of the Lock
screen. If the PIN or Password screen unlock feature is enabled, enter the PIN or password after unlocking the
screen. See Un-Locking the Screen.
NOTE: If you enter the PIN, password, or pattern incorrectly five times, you must wait 30 seconds before trying again.
If you forget the PIN, password, or pattern contact your system administrator.
65
Wireless
Introduction
This section provides information on the wireless features:
• Wireless Local Area Network (WLAN)
• Bluetooth
•Cast.
Wireless Local Area Networks
Wireless local area networks (WLANs) allow the device to communicate wirelessly inside a building.
Before using the device on a WLAN, the facility must be set up with the required hardware to run the
WLAN (sometimes known as infrastructure). The infrastructure and the device must both be properly
configured to enable this communication.
Refer to the documentation provided with the infrastructure (access points (APs), access ports,
switches, Radius servers, etc.) for instructions on how to set up the infrastructure.
Once the infrastructure is set up to enforce the chosen WLAN security scheme, use the Wireless &
networks settings configure the device to match the security scheme.
The device supports the following WLAN security options:
• Open
• Wireless Equivalent Privacy (WEP)
• Wi-Fi Protected Access (WPA)/WPA2 Personal (PSK)
• Extensible Authentication Protocol (EAP).
•LEAP
• Protected Extensible Authentication Protocol (PEAP) - with MSCHAPV2 and GTC
authentication
• Transport Layer Security (TLS)
• TTLS - with Password Authentication Protocol (PAP), MSCHAP and MSCHAPv2
authentication.
•PWD
The Status bar displays icons that indicate Wi-Fi network availability and Wi-Fi status.
NOTE: To extend the life of the battery, turn off Wi-Fi when not in use.
66
Connecting to a Wi-Fi Network
To connect to a Wi-Fi network:
1. Swipe down from the Status bar to open the Quick Access panel.
Wireless
2. Touch Wi-Fi to open the Wi-Fi screen. The device searches for WLANs in the area and lists them.
Figure 39 Wi-Fi Screen
-
3. Scroll through the list and select the desired WLAN network.
4. For open networks, touch profile once or press and hold and then select Connect to network or for secure
networks enter the required password or other credentials then touch Connect. See the system
administrator for more information.
The device obtains a network address and other required information from the network using the dynamic
host configuration protocol (DHCP) protocol. To configure the device with a fixed internet protocol (IP)
address, Refer to the device Integrator Guide for more information.
5. In the Wi-Fi setting field, Connected appears indicating that the device is connected to the WLAN.
67
Wireless
Configuring a Secure Wi-Fi Network
To set up a Wi-Fi network:
1. Swipe down from the Status bar to open the Quick Access panel and then touch .
2. Touch Network & Internet > Wi-Fi.
3. Slide the switch to the ON position.
4. The device searches for WLANs in the area and lists them on the screen.
5. Scroll through the list and select the desired WLAN network.
6. Touch the desired network. If the network security is Open, the device automatically connects to the
network. For all other network security a dialog box appears.
Figure 40 WLAN WEP Network Security Dialog Box
Figure 41 WLAN 802.11 EAP Network Security Dialog Box
68
Wireless
7. If the network security is WEP or WPA/WPS2 PSK, enter the required password and then touch Connect.
8. If the network security is 802.1x EAP:
• Touch the EAP method drop-down list and select PEAP, TLS, TTLS, PWD, or LEAP.
• Touch the Phase 2 authentication drop-down list and select an authentication method.
• If required, touch CA certificate and select a Certification Authority (CA) certificate. Note: Certificates
are installed using the Security settings.
• If required, touch User certificate and select a user certificate. Note: User certificates are installed
using the Location & security settings.
• If required, in the Identity text box, enter the username credentials.
• If desired, in the Anonymous identity text box, enter an anonymous identity username.
• If required, in the Password text box, enter the password for then given identity.
NOTE: By default, the network Proxy is set to None and the IP settings is set to DHCP. See Configuring for a Proxy Server
for setting connection to a proxy server and see Configuring the Device to Use a Static IP Address for setting the device to
use a static IP address.
9. Touch Connect.
10.Touch .
Manually Adding a Wi-Fi Network
Manually add a Wi-Fi network if the network does not broadcast its name (SSID) or to add a Wi-Fi network
when out of range.
1. Swipe down from the Status bar to open the Quick Access panel and then touch .
2. Touch Network & Internet > Wi-Fi.
3. Slide the Wi-Fi switch to the On position.
4. Scroll to the bottom of the list and select Add network.
5. In the Network name text box, enter the name of the Wi-Fi network.
6. In the Security drop-down list, set the type of security to:
• None
•WEP
• WPA/WPA2 PSK
• 802.1x EAP.
7. If the network security is None, touch Save.
8. If the network security is WEP or WPA/WPA2 PSK, enter the required password and then touch Save.
69
Wireless
9. If the network security is 802.1x EAP:
• Touch the EAP method drop-down list and select PEAP, TLS, TTLS, PWD, or LEAP.
• Touch the Phase 2 authentication drop-down list and select an authentication method.
• If required, touch CA certificate and select a Certification Authority (CA) certificate. Note: Certificates
are installed using the Security settings.
• If required, touch User certificate and select a user certificate. Note: User certificates are installed
using the Security settings.
• If required, in the Identity text box, enter the username credentials.
• If desired, in the Anonymous identity text box, enter an anonymous identity username.
• If required, in the Password text box, enter the password for the given identity.
NOTE: By default, the network Proxy is set to None and the IP settings is set to DHCP. See Configuring for a Proxy Server
for setting connection to a proxy server and see Configuring the Device to Use a Static IP Address for setting the device to
use a static IP address.
10.Touch Save. To connect to the saved network, touch and hold on the saved network and select Connect to
network.
11.Touch .
Configuring for a Proxy Server
A proxy server is a server that acts as an intermediary for requests from clients seeking resources from other
servers. A client connects to the proxy server and requests some service, such as a file, connection, web
page, or other resource, available from a different server. The proxy server evaluates the request according to
its filtering rules. For example, it may filter traffic by IP address or protocol. If the request is validated by the
filter, the proxy provides the resource by connecting to the relevant server and requesting the service on behalf
of the client.
It is important for enterprise customers to be able to set up secure computing environments within their
companies, making proxy configuration essential. Proxy configuration acts as a security barrier ensuring that
the proxy server monitors all traffic between the Internet and the intranet. This is normally an integral part of
security enforcement in corporate firewalls within intranets.
To configure the device for a proxy server:
1. Swipe down from the Status bar to open the Quick Access panel and then touch .
2. Touch Network & Internet > Wi-Fi.
3. Slide the Wi-Fi switch to the On position.
4. In the network dialog box, select and touch a network.
5. Touch Advanced options.
6. Touch Proxy and select Manual.
70
Figure 42 Proxy Settings
Wireless
7. In the Proxy hostname text box, enter the address of the proxy server.
8. In the Proxy port text box, enter the port number for the proxy server.
9. In the Bypass proxy for text box, enter addresses for web sites that are not required to go through the
proxy server. Use a comma “,” between addresses. Do not use spaces or carriage returns between
addresses.
10.Touch Connect.
11.Touch .
Configuring the Device to Use a Static IP Address
By default, the device is configured to use Dynamic Host Configuration Protocol (DHCP) to assign an Internet
protocol (IP) address when connecting to a wireless network.
To configure the device to connect to a network using a static IP address:
1. Swipe down from the Status bar to open the Quick Access panel and then touch .
2. Touch Network & Internet > Wi-Fi.
3. Slide the Wi-Fi switch to the On position.
4. In the network dialog box, select and touch a network.
5. Touch Advanced options.
6. Touch IP settings and select Static.
71
Figure 43 Static IP Settings
Wireless
7. In the IP address text box, enter an IP address for the device.
8. If required, in the Gateway text box, enter a gateway address for the device.
9. If required, in the Network prefix length text box, enter the prefix length.
10.If required, in the DNS 1 text box, enter a Domain Name System (DNS) address.
11.If required, in the DNS 2 text box, enter a DNS address.
12.Touch Connect.
13.Touch .
Advanced Wi-Fi Settings
NOTE: Advanced Wi-Fi settings are for the device, not for a specific wireless network.
Use the Advanced settings to configure additional Wi-Fi settings. To view the advanced settings, scroll to the
bottom of the Wi-Fi screen and select Wi-Fi preferences > Advanced.
• Install Certificates – Touch to install certificates.
• Wi-Fi Direct - Displays a list of devices available for a direct Wi-Fi connection.
• WPS Push Button - Touch to connect to a network using Wi-Fi Protected Setup (WPS) push button
method.
• WPS Pin Entry - Touch to connect to a network using Wi-Fi Protected Setup (WPS) pin entry method.
Additional Wi-Fi Settings
NOTE: Additional Wi-Fi settings are for the device, not for a specific wireless network.
72
Wireless
Use the Additional Settings to configure additional Wi-Fi settings. To view the additional Wi-Fi settings, scroll
to the bottom of the Wi-Fi screen and touch Wi-Fi Preferences > Advanced > Additional settings.
•Regulatory
• Country Selection - Displays the acquired country code if 802.11d is enabled, else it displays the
currently selected country code.
• Region code - Displays the current region code.
• Band and Channel Selection
• Wi-Fi frequency band - Set the frequency band to: Auto (default), 5 GHz only or 2.4 GHz only.
• Available channels (2.4 GHz) - Touch to display the Available channels menu. Select specific
channels and touch OK.
• Available channels (5 GHz) - Touch to display the Available channels menu. Select specific channels
and touch OK.
• Logging
• Advanced Logging – Touch to enable advanced logging or change the log directory.
• Wireless logs - Use to capture Wi-Fi log files.
• Fusion Logger - Touch to open the Fusion Logger application. This application maintains a history
of high level WLAN events which helps to understand the status of connectivity.
• Fusion Status - Touch to display live status of WLAN state. Also provides information about the
device and connected profile.
• About
• Version - Displays the current Fusion information.
Removing a Wi-Fi Network
To remove a remembered or connected network:
1. Swipe down from the status bar to open the quick access panel and then touch .
2. Touch Network & Internet > W-Fi.
3. Scroll down to the bottom of the list and touch Saved networks.
4. Touch the name of the network.
5. In the dialog box, touch FORGET.
6. Touch .
Wi-Fi Advanced Features
Some additional Wi-Fi settings cannot be accessed from the User Interface. They can be configured by using
Wi-Fi (CSP). Refer to EMDK documentation for the details on the Wi-Fi settings configuration using the Wi-Fi
CSP.
• Auto Time Config - Using this feature, the device can sync up its time with Zebra WLAN infrastructure.
This feature works only when the device is connected to Zebra WLAN infrastructure and the feature is
enabled on the WLAN infrastructure side. Default: disabled.
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Wireless
• PMKID Caching - Allows the device to skip 802.1x authentication during roaming if it had previously
connected to that AP with a full 802.1x authentication. Default: disabled. Note: disable OKC when enabling
PMKID Caching.
• Opportunistic Key Caching - Use this feature to skip 802.1x authentication during roaming. The device
will go for full 802.1x authentication for the first time it connects to the network. For subsequent roaming,
the device skips 802.1x authentication. Default: enabled.
• Cisco Centralized Key Management - Allows the device to skip 802.1x and key-handshake phases during
roaming. This feature is available only when the device is connected to a Cisco infrastructure that supports
Cisco Centralized Key Management (CCKM). Default: enabled.
• Fast Transition - Fast Transition (FT) is the fast roaming standard, 802.11r. With this feature, the device
can skip 802.1x and key-handshake phases during roam. Default: enabled.
• Fast Transition Resource Information Container - Allows the device to request TSPEC as part of
reassociation frame exchange. This helps to avoid sending a separate resource request after roaming is
completed. Default: enbled.
• Power Save - The device can be configured to work in different power save modes:
i. Active - Keeps the WLAN radio always in active mode (i.e. power save mode disabled).
ii. Power save using WMM-PS - This is the default power save mode. Device uses WMM-PS power
save method if the AP is configured to use this. If the AP is not supporting WMM-PS, the device will
use PS-Poll power save method.
iii. Power save using PS-Poll - In this method, the device will use PS-Poll frames to retrieve buffered
frames from the AP.
iv. Null Data Power Save - In Null Data Power Save (NDP), the device will stay awake for 100 ms after
the last frame is sent or received. The device will send a Null Data packet with power management
bit cleared to retrieve buffered frames from the AP.
• 802.11k - Using 802.11k, the device can discover neighbor APs and adds support for different types of
radio resource measurements. Default: enabled.
• Band Preference - The device can be configured to prefer one band over another. Default:
disabled.Subnet Roaming - When the device roams between different sub networks, if it detects that it is
roaming to a different subnet, the device will request a fresh IP address. Default: disabled.
Bluetooth
Bluetooth devices can communicate without wires, using frequency-hopping spread spectrum (FHSS) radio
frequency (RF) to transmit and receive data in the 2.4 GHz Industry Scientific and Medical (ISM) band
(802.15.1). Bluetooth wireless technology is specifically designed for short-range (10 m (32.8 ft))
communication and low power consumption.
Devices with Bluetooth capabilities can exchange information (for example, files, appointments, and tasks)
with other Bluetooth enabled devices such as printers, access points, and other mobile devices.
The device supports Bluetooth Low Energy. Bluetooth Low Energy is targeted at applications in the healthcare,
fitness, security, and home entertainment industries. It provides reduced power consumption and cost while
maintaining standard Bluetooth range.
Adaptive Frequency Hopping
Adaptive Frequency Hopping (AFH) is a method of avoiding fixed frequency interferers, and can be used with
Bluetooth voice. All devices in the piconet (Bluetooth network) must be AFH-capable in order for AFH to work.
There is no AFH when connecting and discovering devices. Avoid making Bluetooth connections and
discoveries during critical 802.11b communications. AFH for Bluetooth consists of four main sections:
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• Channel Classification - A method of detecting an interference on a channel-by-channel basis, or
• Link Management - Coordinates and distributes the AFH information to the rest of the Bluetooth network.
• Hop Sequence Modification - Avoids interference by selectively reducing the number of hopping channels.
• Channel Maintenance - A method for periodically re-evaluating the channels.
When AFH is enabled, the Bluetooth radio “hops around” (instead of through) the 802.11b high-rate channels.
AFH coexistence allows enterprise devices to operate in any infrastructure.
The Bluetooth radio in this device operates as a Class 2 device power class. The maximum output power is 2.5
mW and the expected range is 10 m (32.8 ft). A definition of ranges based on power class is difficult to obtain
due to power and device differences, and whether in open space or closed office space.
NOTE: It is not recommended to perform Bluetooth wireless technology inquiry when high rate 802.11b operation is required.
Security
The current Bluetooth specification defines security at the link level. Application-level security is not specified.
This allows application developers to define security mechanisms tailored to their specific need. Link-level
security occurs between devices, not users, while application-level security can be implemented on a per-user
basis. The Bluetooth specification defines security algorithms and procedures required to authenticate
devices, and if needed, encrypt the data flowing on the link between the devices. Device authentication is a
mandatory feature of Bluetooth while link encryption is optional.
Wireless
pre-defined channel mask.
Pairing of Bluetooth devices is accomplished by creating an initialization key used to authenticate the devices
and create a link key for them. Entering a common personal identification number (PIN) in the devices being
paired generates the initialization key. The PIN is never sent over the air. By default, the Bluetooth stack
responds with no key when a key is requested (it is up to user to respond to the key request event).
Authentication of Bluetooth devices is based-upon a challenge-response transaction. Bluetooth allows for a
PIN or passkey used to create other 128-bit keys used for security and encryption. The encryption key is
derived from the link key used to authenticate the pairing devices. Also worthy of note is the limited range and
fast frequency hopping of the Bluetooth radios that makes long-distance eavesdropping difficult.
Recommendations are:
• Perform pairing in a secure environment
• Keep PIN codes private and do not store the PIN codes in the device
• Implement application-level security.
Bluetooth Profiles
The device supports the Bluetooth services listed in the table below:
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Wireless
Table 14 Bluetooth Profiles
Profile Description
Service Discovery Protocol
(SDP)
Serial Port Profile (SPP) Allows use of RFCOMM protocol to emulate serial cable connection
Object Push Profile (OPP) Allows the device to push and pull objects to and from a push server.
Human Interface Device Profile
(HID)
Out of Band (OOB) Allows exchange of information used in the pairing process. Pairing is
Generic Attribute Profile (GATT) Provides profile discovery and description services for Bluetooth Low
Handles the search for known and specific services as well as general
services.
between two Bluetooth peer devices. For example, connecting the
device to a printer.
Allows Bluetooth keyboards, pointing devices, gaming devices and
remote monitoring devices to connect to the device.
completed using the Bluetooth radio, but requires information from the
OOB mechanism. Using OOB with NFC enables pairing when devices
simply get close, rather than requiring a lengthy discovery process.
Energy protocol. It defines how attributes are grouped together into sets
to form services.
Generic Access Profile (GAP) Use for device discovery and authentication.
OBject EXchange (OBEX) Facilitates the exchange of binary objects between devices.
Bluetooth Power States
The Bluetooth radio is off by default:
• Suspend - When the device goes into suspend mode, the Bluetooth radio stays on.
• Airplane Mode - When the device is placed in Airplane Mode, the Bluetooth radio turns off. When Airplane
mode is disabled, the Bluetooth radio returns to the prior state. When in Airplane Mode, the Bluetooth radio
can be turned back on if desired.
Bluetooth Radio Power
Turn off the Bluetooth radio to save power or if entering an area with radio restrictions (for example, an
airplane). When the radio is off, other Bluetooth devices cannot see or connect to the device. Turn on the
Bluetooth radio to exchange information with other Bluetooth devices (within range). Communicate only with
Bluetooth radios in close proximity.
NOTE: To achieve the best battery life, turn off radios when not in use.
Enabling Bluetooth
To enable Bluetooth:
1. Swipe down from the Status bar to open the Quick Access panel.
2. Touch to turn Bluetooth on.
3. Touch .
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Disabling Bluetooth
To disable Bluetooth:
1. Swipe down from the Status bar to open the Quick Access panel.
2. Touch to turn Bluetooth off.
3. Touch .
Discovering Bluetooth Device(s)
The device can receive information from discovered devices without pairing. However, once paired, the device
and a paired device exchange information automatically when the Bluetooth radio is on. To find Bluetooth
devices in the area:
1. Ensure that Bluetooth is enabled on both devices.
2. Ensure that the Bluetooth device to discover is in discoverable mode.
3. Ensure that the two devices are within 10 meters (32.8 feet) of one another.
Wireless
4. Swipe down from the Status bar to open the Quick Access panel.
5. Touch Bluetooth.
6. Touch MORE SETTINGS. The Bluetooth screen appears.
7. Touch Pair new device. The device begins searching for discoverable Bluetooth devices in the area and
displays them under Available devices.
8. Scroll through the list and select a device. The Bluetooth pairing request dialog box appears.
9. Touch Pair on both devices.
10.The Bluetooth device is added to the Paired devices list and a trusted (“paired”) connection is established.
Changing the Bluetooth Name
By default, the device has a generic Bluetooth name that is visible to other devices when connected.
1. Swipe down from the Status bar to open the Quick Access panel and then touch .
2. Touch Connected devices > Bluetooth.
3. If Bluetooth is not on, move the switch to turn Bluetooth on.
4. Touch Device name.
5. Enter a name and touch RENAME.
6. Touch .
Connecting to a Bluetooth Device
Once paired, connect to a Bluetooth device.
1. Swipe down from the Status bar to open the Quick Access panel and then touch .
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Wireless
2. Touch Connected device > Bluetooth.
3. In the list, touch the unconnected Bluetooth device.
When connected, Connected appears below the device name.
Selecting Profiles on the Bluetooth Device
Some Bluetooth devices have multiple profiles. To select a profile:
1. Swipe down from the Status bar to open the Quick Access panel and then touch .
2. Touch Connected Devices > Bluetooth.
3. In the Paired Devices list, touch next to the device name.
4. Turn on or off a profile to allow the device to use that profile.
5. Touch .
Unpairing a Bluetooth Device
Cast
To unpair a Bluetooth device and erase all pairing information:
1. Swipe down from the Status bar to open the Quick Access panel and then touch .
2. Touch Connected devices > Bluetooth.
3. In the Paired Devices list, touch next to the device name.
4. Touch FORGET.
5. Touch .
Use Cast to mirror the device screen on a Miracast enabled wireless display.
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch Connected Devices.
3. Touch Cast.
4. Touch > Enable wireless display. The device searches for nearby Miracast devices and lists them.
5. Touch a device to begin casting.
6. Touch .
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Applications
Introduction
This chapter describes the apps installed on the device.
Battery Manager
The Battery Manager provides detailed information about the battery.
To open Battery Manager, swipe up from the bottom of the Home screen and touch .
Figure 44 Battery Manager Screen
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Table 15 Battery Icon Description
Applications
Battery
Icon
Battery charge level.
Battery charging.
Battery charge level is below 20%.
• Battery level - The current battery charge level as a percentage. Displays -% when level is unknown.
• Time until full - The amount of time until the battery is fully charged.
• Time since charging - The amount of time since the device began charging.
• Time until empty - The amount of time until the battery is empty.
• Battery status
• Not charging - The device is not connected to AC power.
• Charging over AC - The device is connected to AC power and charging.
• Charging over USB - The device is connected to a host computer with a USB cable and charging.
• Discharging - That the battery is discharging.
• Full - That the battery is fully charged.
• Unknown - The battery status is unknown.
Description
• Battery health - The health of the battery. If a critical error occurs, appears. Touch to view the error
description.
• Decommission - The battery is past its useful life and should be replaced. See system administrator.
• Good - The battery is good.
• Charge error - An error occurred while charging. See system administrator.
• Over Current - An over-current condition occurred. See system administrator.
• Dead - The battery has no charge. Replace the battery.
• Over Voltage - An over-voltage condition occurred. See system administrator.
• Below Temperature - The battery temperature is below the operating temperature. See system
administrator.
• Failure Detected - A failure has been detected in the battery. See system administrator.
• Unknown - See system administrator.
• Wear level - The health of the battery in graphical form. When the wear level exceeds 80%, the bar color
changes to red.
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Applications
• Advanced info - Touch to view additional battery information.
• Battery present status - Indicates that the battery is present.
• Battery level - The battery charge level as a percentage of scale.
• Battery scale - The battery scale level used to determine battery level (100).
• Battery voltage - The current battery voltage in millivolts.
• Battery temperature - The current battery temperature in degrees Centigrade.
• Battery technology - The type of battery.
• Battery current - The average current into or out of the battery over the last second in mAh.
• Battery manufacture date - The date of manufacture.
• Battery serial number - The battery serial number. The number matches the serial number printed on
the battery label.
• Battery part number - The battery part number.
• Battery rated capacity - Lists the rated capacity of the backup battery in mAh.
• Battery decommission status - Indicates if the battery is past its life span.
• Battery Good - The battery is in good health.
• Decommissioned Battery - The battery is past its useful life and should be replaced.
• Base cumulative charge - Cumulative charge using Zebra charging equipment only.
• App version - The application version number.
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Camera
Camera Mode
Settings
Scene Mode
Shutter Button
Gallery
Color Effect
High Dynamic Range
NOTE: This app is available on the Plus configuration.
This section provides information for taking photos and recording videos using the integrated digital cameras.
The device saves photos and videos on the internal storage.
Taking Photos
NOTE: See Photo Settings for camera setting descriptions.
1. Swipe up from the bottom of the Home screen and touch Camera.
Figure 45 Camera Mode
Applications
2. If necessary, touch the Camera Mode icon and touch .
3. Frame the subject on the screen.
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4. To zoom in or out, press two fingers on the display and pinch or expand fingers. The zoom controls appear
Camera Mode
Settings
Audio
Shutter Button
Gallery
Color Effect
on the screen.
5. Touch an area on the screen to focus. The focus circle appears. The two bars turn green when in focus.
6. Touch .
The camera takes a photo and a shutter sound plays.
The photo momentarily displays as a thumbnail in the lower left corner.
Recording Videos
1. Swipe up from the bottom of the Home screen and touch Camera.
2. Touch the camera mode menu and touch .
Figure 46 Video Mode
Applications
3. Point the camera and frame the scene.
4. To zoom in or out, press two fingers on the display and pinch or expand fingers. The zoom controls appear
on the screen.
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5. Touch to start recording.
The video time remaining appears in the top left of the screen.
6. Touch to the end recording.
The video momentarily displays as a thumbnail in the lower left corner.
Photo Settings
In Photo mode, photo settings appear on screen. Touch to display the photo settings options.
Front Camera
• Selfie Flash - Turns screen white to help produce a little extra light in dimmer settings. Options: Off
(default), or On.
• Picture size - Set the size (in pixels) of the photo to: 1.3M pixels (default), HD720, 1M pixels, WVGA,
VGA, or QVGA.
• Picture quality - Set picture quality setting to: Low, Standard (default) or High.
• Countdown timer - Set to: Off (default), 2 seconds, 5 seconds or 10 seconds.
• Storage – Set location to store the photo to: Phone.
• Face Detection - Select to turn face detection Off (default) or On.
• ISO - Set how sensitive the camera is to light. Options: Auto (default), ISO Auto (HJR), ISO100, ISO200,
ISO400, ISO800 or ISO1600.
• Exposure - Touch to adjust the exposure settings. Options: +2, +1, 0 (default), -1 or -2.
• White balance - Select how the camera adjusts colors in different kinds of light, to achieve the most
natural-looking colors:
Applications
• Incandescent - Adjust the white balance for incandescent lighting.
• Fluorescent - Adjust the white balance for florescent lighting.
• Auto - Adjust the white balance automatically (default).
• Daylight - Adjust the white balance for daylight.
• Cloudy - Adjust the white balance for a cloudy environment.
• Redeye reduction - Helps eliminate redeye effect. Options: Disabled (default), or Enable.
• ZSL - Set the camera to immediately take a picture when the button is pressed (default – enabled)
• Selfie Mirror - Options: Disable (default), or Enable.
• Anti Banding - Allows the camera to avoid problems caused by artificial light sources that are not constant.
These sources cycle (flicker) fast enough to go unnoticed to the human eye, appearing continuous. The
camera’s eye (its sensor) can still see this flicker. Options: Auto (default), 60 Hz, 50 Hz, or Off.
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Video Settings
In Video mode, video settings appear on screen. Touch to display the video settings options.
Front Camera
• Video quality - Set video quality to: HD 720p (default), or SD 480p.
• Video duration - Set to: 30 seconds (MMS) or 30 minutes (default).
• Storage – Set the location to store the photo to: Phone.
• White balance - Select how the camera adjusts colors in different kinds of light, to achieve the most
natural-looking colors.
• Incandescent - Adjust the white balance for incandescent lighting.
• Fluorescent - Adjust the white balance for florescent lighting.
• Auto - Adjust the white balance automatically (default).
Applications
• Daylight - Adjust the white balance for daylight.
• Cloudy - Adjust the white balance for a cloudy environment.
• Image Stabilization - Set to reduce blurry videos due to device movement. Options: On or Off (default).
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Contacts
Use the Contacts app to manage contacts.
From a Home or Apps screen, touch Contacts to open to the main list of contacts. Contacts are listed in
alphabetical order. Swipe up or down to scroll through the list.
Adding a Contact
1. In the Contacts app, touch .
2. If there is more than one account with contacts, touch the one you want to use.
3. Type the contact’s name and other information. Touch a field to start typing, and swipe down to view all
categories.
4. To open a menu with preset labels, such as Home or Work for an email address, touch the label to the right
of the item of contact information. Or, to create your own label, touch Custom in the menu.
Applications
5. Touch the check mark next to Add New Contact.
Editing Contacts
1. In the Contacts app, touch a contact name to edit.
2. Touch .
3. Edit the contact information.
4. Touch SAVE.
Deleting Contacts
1. In the Contacts app, touch a contact name to delete.
2. Touch .
3. Touch Delete.
4. Touch DELETE to confirm.
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Cradle Firmware Updater
The Cradle Firmware Updater app (CradleFWUpdater) allows the manual updating of cradle firmware using
the PS20.
To update cradle firmware:
Applications
1. Go to the Zebra Support & Downloads web site, zebra.com/support
Representative.
2. Download the MC18CradleFWvx_x firmware file to a host computer.
3. Using Android Debug Bridge (adb) or the sideload process, copy the firmware file to the PS20.
4. Swipe up from the bottom of the Home screen and touch CradleFWUpdater.
The CradleFWUpdater screen displays.
Figure 47 CradleFWUpdater Screen
or contact a Zebra Support
5. Dock the device in the cradle.
6. Select FW File location.
The Files app opens.
7. Select the appropriate HEX firmware file and select OK.
The path of the selected file displays in the Input FW File text box.
8. Verify the filename and extension.
9. Select Program Firmware. A warning dialog displays Please don’t remove device from cradle until FW
Update complete. Continue?.
10.Select OK to initiate the firmware update process.
NOTE: During the firmware initiation process, the application resets the cradle. If the following error dialog displays: Please
manually reset the cradle and then press OK, the user is required to manually reset the cradle.
To manually reset the cradle:
a. Disconnect power from the power supply unit of the cradle.
b. Reconnect power to the power supply unit of the cradle.
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Applications
c. Select OK within 10 seconds after power on and before the LEDs on the cradle start glowing, to remove
the error message and continue. Failing to select OK before the LEDs starts glowing will re-display the
error message. If the user fails continuously 2 times, the firmware update process stops.
d. If the app is successful, it will start the downloading process.
11.After resetting the cradle, the app starts the firmware download process.
Figure 48 Cradle Firmware Updater - Firmware Download Process Screen
CAUTION: Do not attempt to disconnect power from the cradle or remove the device from the cradle during cradle firmware
update. Removing the device from the cradle while firmware update is ongoing would result in an incomplete firmware update, leaving the cradle with partial firmware.
To recover from the situation of partially downloaded firmware, open the Cradle Firmware Updater app and perform a man-
ual reset of the cradle power when alerted.
12. When Download Complete displays on the screen, the firmware update process is completed
successfully. Select Unlock Cradle to unlock and remove the device from the cradle. Select Help for app
information and instructions for using the app.
Figure 49 Cradle Firmware Updater - Download Complete Screen
Sending the Firmware File Using Intents
To send an intent using ADB:
1. Push the file to any location, preferably an sdcard or the following:
enterprise/device/settings/cradleupdate.
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Applications
2. Send the following intent:
adb shell am broadcast -a com.symbol.intent.cradlefw.update --es cradleFwPath
‘<filename-alongwithpath>’
Example:
adb shell am broadcast -a com.symbol.intent.cradlefw.update --es cradleFwPath
‘/enterprise/device/settings/cradleupdate/MC18CradleFWv5_1.txt
To send an intent using MDM:
1. Push the file to an sdcard.
2. Send the following command to change the permission of the file:
chmod 644 <file-alongwithpath>
3. Send the following intent:
adb shell am broadcast -a com.symbol.intent.cradlefw.update --es cradleFwPath
‘<filename-alongwithpath>’
Example:
adb shell am broadcast -a com.symbol.intent.cradlefw.update --es cradleFwPath
‘/enterprise/device/settings/cradleupdate/MC18CradleFWv5_1.txt
_chmod 644 /enterprise/device/settings/cradleupdate/MC18CradleFWv5_2.txt
To send the file using the Recovery Method:
1. Put the device in Recovery Mode.
2. Select Update via adb > FullPackageUpdate.
3. Enter the following at a command prompt:
adb sideload <packagename>.
4. Reboot the device.
To send an Airwatch intent:
1. Send the following intent:
broadcast=true,mode=implicit,action=com.symbol.intent.cradlefw.update,extraString=cradleFwPath=/enter
prise/device/settings/cradleupdate/MC18CradleFWv5_2.txt
To send a SOTI intent:
1. Send the following intent:
sendintent -b
"intent:#Intent;action=com.symbol.intent.cradlefw.update;S.cradleFwPath=/enterprise/device/settings/cradl
eupdate/MC18CradleFWv5_1.txt;end;"
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Cradle Utility
Use the Cradle Utility to:
• Perform cradle operations (for example, unlock cradle or set LED)
• Configure cradle information (for example, Row ID or Column ID)
• Read the cradle manufacturing information
• Read the cradle diagnostics information.
To use the Cradle Utility:
1. Dock the PS20 inside the cradle.
2. Swipe up from the bottom of the Home screen and touch .
NOTE: The cradle ID and location information and charge settings are retained across firmware upgrades.
Controlling the Cradle
Applications
1. Tap the CRADLE UNLOCK tab to set the cradle unlock information.
Figure 50 Cradle Utility - Cradle Unlock Tab
• Unlock Period: The duration in seconds for which the PS20 remains in unlocked state (if not removed from
the cradle). For example; if unlock period is set to 15 and unlock signal is received, the PS20 will unlock
and lock back after 15 seconds (if its not removed by user).
• Unlock Cradle: Press Unlock Cradle to manually unlock the PS20 from the cradle.
• LED: Check the LED box to enable the cradle LED indication.
• Smooth Effect: Check the Smooth Effect box to enable smooth blinking of the LEDs.
• LED Setting > On: The duration (in ms) that the cradle LED remains turned on or blinks during unlock.
• LED Setting > Off: The duration (in ms) that the cradle LED remains turned off or blinks during unlock.
• LED Setting > Count: The number of times the cradle LED blinks when user presses the blink button.
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• Blink: Tap to test the cradle LED operation.
Setting the Cradle
The Cradle Utility allows you to manually enter cradle settings. To automatically enter cradle settings, use the
optional Smart Cradle Configuration app (CradleSmartConfig).
Setting the cradle charging rate: Depending on the cradle installation configuration, the store technician can
configure each individual cradle slot to enable/disable fast charge. Each cradle can be configured to charge its
docked terminal at 1A (normal charging mode - default setting) or 1.5A (fast charging mode).
NOTE: The cradle charging rate is retained across firmware upgrades.
1. Tap the Settings tab to set the cradle information.
Figure 51 Cradle Utility - Setting Tab
Applications
• Row ID: The cradle row number in the dispenser wall.
• Column ID: The cradle column number in the dispenser wall.
• Wall ID: The number of dispenser wall where the cradle is positioned.
• Read Data: Retrieve setting data from the cradle memory and display on the screen.
• Write Data: Tap this button to program the row/col/wall information onto the cradle. Note that each slot on
the Three Slot Cradle needs to be programmed separately.
• Enable Fast Charge: Enable the cradle to charge the PS20 at a current of 1.5A (default setting is 1A)
• Reset Row: Tap to update the Row ID in the text field to “0” on the application.
• Reset Column: Tap to update the Column ID in the text field to “0” on the application.
• Reset Wall: Tap to update the Wall ID in the text field to “0” on the application.
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Performing Cradle Diagnostics
1. Touch Diagnostic tab to perform the cradle diagnostics:
Figure 52 Cradle Utility - Diagnostic Tab
Applications
• Cycle Reading: Check the Cycle Reading box to perform continuous diagnostics and display the cradle
status information. During diagnostics, a progress bar is shown of the screen.
• Read Data: Tap to start performing diagnostics.
• Import Data: Tap to save the recorded results of the diagnostics on a file.
Viewing Cradle Information
1. Touch Info tab.
Figure 53 Cradle Utility - Info Tab
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Applications
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Smart Cradle Configuration
The Smart Cradle Configuration app (CradleSmartConfig) avoids the need to manually enter the row,
column, and wall ID’s during the cradle wall configuration. Unlike using the Cradle Utility, where these values
are entered for each slot, CradleSmartConfig guides the user through the configuration process. Additionally,
the app implements automatic error checks and provides auditing mechanisms (Quick/Full) once the
configuration is completed.
Use CradleSmartConfig to:
• Declare the wall map (row, column, wall, current)
• Declare empty/blank spots (kiosk, TV, computer monitor, or unique store shapes)
• Follow a screen guided sequence to read/program each slot based on the guided map
• Catch errors (duplication, skipped slots, and non-programmed slots).
Support
Applications
CradleSmartConfig supports the following:
• Single slot and three slot cradles.
• Selectively removing certain cradle slots from the matrix, as placeholders for a kiosk, TV, computer monitor,
or unique store shapes.
• Scrolling the screen left/right and up/down.
• A panning view of the cradle wall to be shown below the cradle icons as an indication of where the current
focus is.
Prerequisites/Assumptions
CradleSmartConfig requires the following prerequisites or assumes the following:
• The customer knows by a paper map or plan what the rows and columns should be set to for the wall.
• The wall is rectangular.
• Empty/blank spots are known (spots that do not have cradles).
• All three slot cradles should be the same type.
• SmartCradleConfig is installed on the device before starting.
• The default charging rate setting is 1A.
Error Prevention
CradleSmartConfig helps prevent user errors by:
• Detecting if a slot has already been programmed properly.
• Detecting if a slot was missed (for example, 1,2,3,1,2,3,2,3)
• Providing screen guides as to the direction of the next slot to program.
• Guiding when to move up or down a row.
• Audible or visual cues when an error is made.
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• Automatically programming Wall/Row/Column/Current once it has detected it moved to the proper next slot.
• Signaling when ready to move to the next slot (audible chime to indicate programming was successful).
Accessing CradleSmartConfig
To access CradleSmartConfig:
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1. Go to the Zebra Support & Downloads web site for the PS20, zebra.com/ps20-info
2. Download CradleSmartConfig to a host computer.
NOTE: This app is not pre-loaded on the device and must be downloaded and installed prior to use.
3. Use the sideload process to copy the CradleSmartConfig.apk file onto a single PS20 device.
4. Install the app.
Using CradleSmartConfig
To configure the cradle wall using CradleSmartConfig:
NOTE: Prior to using CradleSmartConfig, all new cradles should be mounted to a wall, including all power con-
nections. It is assumed that no programming has occured and all cradles are functioning with a unique serial number programmed in them from the factory.
1. Swipe up from the bottom of the Home screen and touch CradleSmartConfig .
The CradleSmartConfig screen displays.
Figure 54 CradleSmartConfig Screen
.
2. Complete the following:
• Rows - The cradle row number in the dispenser wall.
• Columns - The column number in the dispenser wall.
• Wall ID - The number of dispenser wall where the cradle is positioned.
• Fast Charge - Touch to enable the cradle to charge the PS20 at a current of 1.5A (default setting is 1A).
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NOTE: The cradle ID, location, and charging rate are retained across firmware upgrades.
3. Select SINGLE SLOT to program a wall of single slot cradles or select THREE SLOT to program a wall of
three slot cradles.
A map of cradle icons display, based on the number of rows and columns entered in the previous step. For
reference, the top left corner is Row 1, Column 1 (R1C1).
4. (Optional) Navigate around the screen.
To scroll left/right and up/down:
a. Touch and drag your finger on the screen.
b. Locate the graphic on the bottom of the screen to show where you are on the map. Scroll bars allow you
to drag the screen to see a portion of the total wall.
5. (Optional) Delete cradle slots not used. For example, placeholders for a kiosk, TV, computer monitor, or
unique store shapes.
To delete cradle slots:
a. Touch and hold (long press) the cradle slot icon.
b. Select DELETE to confirm.
Figure 55 Delete Cradle
6. Insert a PS20 device in the first cradle in the top left corner (Row 1, Column 1).
7. Touch Start.
A Warning dialog displays indicating the correct sequence to follow when configuring the cradles.
8. Select Ok.
CradleSmartConfig programs the row, column, and wall information onto the cradle.
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Figure 56 Warning Dialog - Follow Specified Order
After the first cradle is programmed successfully, a check mark appears in the location of the cradle icon
and an arrow on the screen points in the direction of where to insert the device in the next slot. An audible
sound or visual cradle charge indication may be present.
9. Remove the device from the first cradle, and move in the specified direction to insert the device in the next
slot.
CradleSmartConfig directs the user to move in the proper direction. If the device is inserted into the wrong
slot, the user is prompted.
Figure 57 Warning! Wrong Slot
If the device is inserted into the same slot, a message indicates that the cradle has already been
configured.
Figure 58 Warning! Cradle Already Configured
Note that each slot on the Three Slot Cradle needs to be programmed separately. The app guides the user
to change rows in a zig-zag pattern for efficiency, with the first row going from left to right with serial
numbers (last digits) 1,2,3 and the next row going from right to left with serial numbers (last digits) 3,2,1.
The app also guides the user to skip the empty or blank areas. In a single slot cradle, the HW serial number
last digit is 0.
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10.Moving in the direction specified, repeat until all cradles are configured.
If the user abandons programming before the entire wall is completed, the user must start over from the
beginning.
Figure 59 Warning! Restart Configuration Screen
The app detects when it has reached the end of the wall and the Configuration complete dialog displays.
Figure 60 Configuration Complete Dialog
11.Select one of the following:
Auditing
Auditing validates that the cradles have been programmed correctly. The expected results should match the
results found.
Quick Audit
To perform a quick audit:
1. The four corner cradles will blink one after another. Place the device in the middle slot of the first blinking
• QUICK AUDIT - A sample of cradles are validated and the expected data is compared to what is
actually found. Blinking cradles are displayed one after the other at the four corners. The device to be
validated should be placed in the middle slot of the blinking icon.
• FULL AUDIT - All cradles are validated and the expected data is compared to what is actually found.
• RETURN TO HOME PAGE - Displays the CradleSmartConfig screen.
cradle icon.
If the audit was successful and the expected results match the results found, a green screen displays. If the
audit failed and the expected results do not match the results found, a red screen displays.
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Applications
Figure 61 Successful Audit Screen
2. Moving in the direction specified, repeat until all cradles are validated.
The app detects when it has reached the end of the wall and the Quick Audit complete screen displays.
Figure 62 Quick Audit Complete Screen
3. Select FULL AUDIT to perform a Full Audit or select GO TO HOMEPAGE to return to the
SmartCradleConfig screen.
Full Audit
To perform a Full Audit:
1. Place the device in the first cradle, first slot in the top left corner (Row 1, Column 1).
The app detects the cradle in operation and starts validating the current slot.
Figure 63 Start Audit Process
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2. Moving in the direction specified, repeat until all cradles are validated.
3 Slots Success
Success
Fail
Deleted Slots
Horizontal Scroll Bar
Vertical Scroll Bar
Wall Map Location
Three Slot Cradle: 5 Rows, 3 Columns
Single Slot Cradle: 5 Rows, 5 Columns
The app detects when it has reached the end of the wall and the Full Audit is completed screen displays.
Figure 64 Full Audit Complete Screen
3. Select GO TO HOMEPAGE to return to the SmartCradleConfig screen.
Wall Map Examples
Figure 65 Wall Map Examples
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