PS20
Personal Shopper
Product Reference Guide
for Android™ 10
MN-003829-03EN Rev. A
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in
many jurisdictions worldwide. Google, Android, Google Play and other marks are trademarks of Google
LLC. All other trademarks are the property of their respective owners. ©2021 Zebra Technologies
Corporation and/or its affiliates. All rights reserved.
COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to zebra.com/
copyright.
WARRANTY: For complete warranty information, go to zebra.com/warranty
END USER LICENSE AGREEMENT: For complete EULA information, go to zebra.com/eula
Terms of Use
• Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and
maintaining the equipment described herein. Such proprietary information may not be used,
reproduced, or disclosed to any other parties for any other purpose without the express, written
permission of Zebra Technologies.
• Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs
are subject to change without notice.
• Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals
are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors
and disclaims liability resulting therefrom.
• Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of
the accompanying product (including hardware and software) be liable for any damages whatsoever
(including, without limitation, consequential damages including loss of business profits, business
interruption, or loss of business information) arising out of the use of, the results of use of, or inability to
use such product, even if Zebra Technologies has been advised of the possibility of such damages.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you.
.
.
Revision History
Changes to the original guide are listed below:
Change Date Description
-01 Rev A 6/2020 Initial release
-02 Rev A 3/2021 Updates to the Application Deployment section.
-03 Rev A
9/2021
Update GMS Restricted.
2
Contents
Terms of Use.................................................................................................................... 2
Revision History ............................................................................................................... 2
About this Guide............................................................................................................................... 11
Configurations................................................................................................................ 11
Notational Conventions.................................................................................................. 11
Icon Conventions ........................................................................................................... 12
Service Information ........................................................................................................ 12
Determining Software Versions...................................................................................... 12
Determining the Serial Number...................................................................................... 13
Getting Started.................................................................................................................................. 14
Unpacking ...................................................................................................................... 14
Removing the Screen Protection Film .................................................................... 14
Features......................................................................................................................... 15
Status LED..................................................................................................................... 16
Scan Key........................................................................................................................ 17
Setting Up the Device .................................................................................................... 18
Charging the Battery ...................................................................................................... 18
Charging Temperature ........................................................................................... 20
LED Status Indicators............................................................................................. 20
Replacing the Battery..................................................................................................... 21
Compatibility................................................................................................................... 23
Battery Comparison ....................................................................................................... 23
Powering on the Device ................................................................................................. 23
Zebra Visibility Services................................................................................................. 24
Using the Device............................................................................................................................... 25
Home Screen ................................................................................................................. 25
3
Contents
Setting Home Screen Rotation ............................................................................... 26
Status Bar............................................................................................................... 26
Notification Icons.............................................................................................. 26
Status Icons ..................................................................................................... 27
Managing Notifications ........................................................................................... 28
Opening the Quick Access Panel ........................................................................... 29
Quick Access Panel Icons................................................................................ 29
Editing Icons on the Quick Settings Bar ................................................................. 30
Battery Management...................................................................................................... 30
Checking Battery Status ......................................................................................... 30
Monitoring Battery Usage ....................................................................................... 30
Low Battery Notification.......................................................................................... 31
Interactive Sensor Technology....................................................................................... 31
Waking the Device ......................................................................................................... 31
USB Communication...................................................................................................... 31
Transferring Files.................................................................................................... 31
Transferring Photos ................................................................................................ 32
Disconnecting from the Host Computer.................................................................. 32
Settings.............................................................................................................................................. 33
Accessing Settings......................................................................................................... 33
Display Settings ............................................................................................................. 33
Setting the Screen Brightness Manually................................................................. 33
Setting the Screen Brightness Automatically.......................................................... 33
Setting Night Light .................................................................................................. 33
Setting Screen Rotation.......................................................................................... 34
Setting Screen Timeout .......................................................................................... 34
Ambient Display...................................................................................................... 35
Setting Font Size .................................................................................................... 35
Notification LED Brightness Level .......................................................................... 35
Touch Panel Mode ................................................................................................. 35
Setting the Date and Time ............................................................................................. 36
General Sound Setting................................................................................................... 36
Sound Options........................................................................................................ 36
Remapping a Button ...................................................................................................... 37
Keyboards...................................................................................................................... 37
Keyboard Configuration.......................................................................................... 38
Enabling Keyboards ......................................................................................... 38
Switching Between Keyboards......................................................................... 38
Using the Android and Gboard Keyboards............................................................. 38
Edit Text ........................................................................................................... 38
Entering Numbers, Symbols, and Special Characters ..................................... 38
4
Contents
Using the Enterprise Keyboard............................................................................... 38
Numeric Tab..................................................................................................... 39
Alpha Tab......................................................................................................... 39
Additional Character Tab ................................................................................. 39
Scan Tab.......................................................................................................... 39
Language Usage............................................................................................................ 39
Changing the Language Setting ............................................................................. 39
Adding Words to the Dictionary .............................................................................. 39
Notifications.................................................................................................................... 40
Setting App Notifications ........................................................................................ 40
Viewing Notification Settings for All Apps ........................................................ 40
Controlling Lock Screen Notifications .............................................................. 41
Applications ...................................................................................................................................... 42
Accessing Apps.............................................................................................................. 45
Switching Between Recent Apps............................................................................ 45
Battery Manager............................................................................................................. 45
Opening Battery Manager ...................................................................................... 45
Battery Manager Information Tab........................................................................... 45
Camera ......................................................................................................................... 48
Taking Photos......................................................................................................... 48
Taking a Panoramic Photo ..................................................................................... 49
Recording Videos ................................................................................................... 49
Photo Settings ........................................................................................................ 50
Front Camera Photo Settings........................................................................... 50
Video Settings ........................................................................................................ 51
Front Camera Video Settings........................................................................... 51
Cradle Firmware Updater............................................................................................... 52
Sending the Firmware File Using Intents................................................................ 53
Send an intent using ADB: ............................................................................... 53
Send an intent using MDM............................................................................... 54
Send the file using the Recovery Method ........................................................ 54
Send an Airwatch intent ................................................................................... 54
Send a SOTI intent........................................................................................... 54
Cradle Utility.................................................................................................................. 55
Controlling the Cradle............................................................................................. 55
Setting the Cradle................................................................................................... 56
Performing Cradle Diagnostics............................................................................... 56
Viewing Cradle Information .................................................................................... 57
Smart Cradle Configuration........................................................................................... 58
Support ................................................................................................................... 58
Prerequisites/Assumptions ..................................................................................... 58
5
Contents
Error Prevention ..................................................................................................... 58
Accessing CradleSmartConfig................................................................................ 59
Using CradleSmartConfig....................................................................................... 59
Auditing................................................................................................................... 62
Quick Audit....................................................................................................... 62
Full Audit .......................................................................................................... 63
Wall Map Examples................................................................................................ 64
DataWedge Demonstration............................................................................................ 64
Scanner Selection .................................................................................................. 65
Enterprise Browser......................................................................................................... 65
Enterprise Browser Application .............................................................................. 65
RxLogger....................................................................................................................... 67
RxLogger Configuration.......................................................................................... 67
Configuration File ................................................................................................... 67
Enabling Logging.................................................................................................... 67
Disabling Logging ................................................................................................... 67
Extracting Log Files ................................................................................................ 67
Backing Up ............................................................................................................. 67
RxLogger Utility ...................................................................................................... 68
Initiating the Main Chat Head........................................................................... 68
Removing the Main Chat Head ........................................................................ 68
Viewing Logs.................................................................................................... 68
Removing a Sub Chat Head Icon..................................................................... 68
Backing Up In Overlay View............................................................................. 68
Sound Recorder............................................................................................................ 69
Data Capture ..................................................................................................................................... 70
Introduction .................................................................................................................... 70
Scanning Considerations ............................................................................................... 70
Scanning Bar Codes ...................................................................................................... 70
Scanning Tips .................................................................................................. 72
Decode Screen Notification .................................................................................... 72
Hands Free Scanning .................................................................................................... 72
Settings................................................................................................................... 72
Scanning Mode....................................................................................................... 73
Proximity Range ..................................................................................................... 73
DataWedge .................................................................................................................... 74
Enabling DataWedge.............................................................................................. 74
Disabling DataWedge............................................................................................. 74
Supported Decoders............................................................................................... 74
6
Contents
Wireless............................................................................................................................................. 78
Introduction .................................................................................................................... 78
Wireless Local Area Networks ....................................................................................... 78
Connecting to a Wi-Fi Network............................................................................... 79
Removing a Wi-Fi Network..................................................................................... 79
WLAN Configuration ...................................................................................................... 79
Configuring a Secure Wi-Fi Network ...................................................................... 79
Manually Adding a Wi-Fi Network .......................................................................... 80
Configuring for a Proxy Server ............................................................................... 81
Configuring the Device to Use a Static IP Address ................................................ 81
Wi-Fi Preferences................................................................................................... 82
Additional Wi-Fi Settings ........................................................................................ 82
Wi-Fi Direct............................................................................................................. 83
Bluetooth........................................................................................................................ 83
Adaptive Frequency Hopping ................................................................................. 84
Security................................................................................................................... 84
Bluetooth Profiles ................................................................................................... 84
Bluetooth Power States .......................................................................................... 85
Bluetooth Radio Power........................................................................................... 85
Enabling Bluetooth ........................................................................................... 85
Disabling Bluetooth .......................................................................................... 86
Discovering Bluetooth Device(s) ............................................................................ 86
Changing the Bluetooth Name ............................................................................... 86
Connecting to a Bluetooth Device .......................................................................... 86
Selecting Profiles on the Bluetooth Device............................................................. 86
Unpairing a Bluetooth Device ................................................................................. 87
Cast................................................................................................................................ 87
Accessories....................................................................................................................................... 88
Introduction .................................................................................................................... 88
Installation of the Single Slot Cradle .............................................................................. 91
Charging Modes ..................................................................................................... 91
Standard Charging Mode ................................................................................. 92
Fast Charging Mode......................................................................................... 92
Mounting the Single Slot Cradle on a Dispenser Wall............................................ 92
Wiring ..................................................................................................................... 94
Assembly ................................................................................................................ 96
System Cabling ...................................................................................................... 97
Installation of the Three Slot Cradle............................................................................... 99
Mounting Configurations......................................................................................... 99
High Density Configuration .............................................................................. 99
7
Contents
Super High Density Configuration.................................................................. 100
Desktop Configuration.................................................................................... 101
Charging Modes ................................................................................................... 101
Standard Charging Mode ............................................................................... 102
Fast Charging Mode....................................................................................... 102
Mounting the Three Slot Cradle on a Dispenser Wall .......................................... 103
Releasing the PS20 from the Charging Cradles .......................................................... 108
Software Release Using the Menu ....................................................................... 109
Software Release Using the Cradle Utility............................................................ 109
Manual Release Using a Release Key ................................................................. 109
Manual Release of the PS20 from the Single Slot Cradle ............................. 109
Manual Release of the PS20 from the Three Slot Cradle .............................. 110
USB Programming Cable............................................................................................. 111
Installing the USB Programming Cable ................................................................ 111
Connecting the Device to the Host Computer ...................................................... 112
Removing the USB Programming Cable .............................................................. 112
Soft Holster .................................................................................................................. 113
Using the Belt Clip ................................................................................................ 113
Using the Shoulder Strap ..................................................................................... 115
Application Deployment................................................................................................................. 117
Security ........................................................................................................................ 117
Secure Certificates....................................................................................................... 117
Installing a Secure Certificate ...................................................................................... 117
Configuring Credential Storage Settings .............................................................. 118
Development Tools ...................................................................................................... 118
Android Application Development ........................................................................ 118
Development Workstation .............................................................................. 118
Enabling Developer Options .......................................................................... 118
EMDK for Android................................................................................................. 119
StageNow ............................................................................................................. 119
GMS Restricted............................................................................................................ 119
ADB USB Setup........................................................................................................... 119
Enabling USB Debugging..................................................................................... 119
Application Installation ................................................................................................. 120
Installing Applications Using the USB Connection ............................................... 120
Installing Applications Using the Android Debug Bridge ...................................... 121
Uninstalling an Application ................................................................................... 121
Performing a System Update....................................................................................... 122
Downloading the System Update Package .......................................................... 122
Performing a System Update Using ADB............................................................. 122
Entering into Recovery Mode ............................................................................... 123
8
Contents
Verifying System Update Installation.................................................................... 123
Enterprise Reset .......................................................................................................... 123
Performing an Enterprise Reset From Device Settings........................................ 123
Downloading the Enterprise Reset Package ........................................................ 123
Performing an Enterprise Reset Using ADB......................................................... 124
Performing a Factory Reset ......................................................................................... 124
Downloading the Factory Reset Package ............................................................ 125
Performing a Factory Reset Using ADB ............................................................... 125
Storage......................................................................................................................... 126
Random Access Memory ..................................................................................... 126
Viewing Memory............................................................................................. 126
Internal Storage .................................................................................................... 126
Viewing Internal Storage ................................................................................ 126
Enterprise Folder .................................................................................................. 126
Managing Apps ............................................................................................................ 127
App Details ........................................................................................................... 127
Managing Downloads................................................................................................... 127
Maintenance and Troubleshooting .............................................................................................. 128
Introduction .................................................................................................................. 128
Maintaining the Device................................................................................................. 128
Battery Safety Guidelines............................................................................................. 128
Cleaning Instructions.................................................................................................... 129
Approved Cleanser Active Ingredients ................................................................. 129
Harmful Ingredients .............................................................................................. 130
Device Cleaning Instructions ................................................................................ 130
Special Cleaning Notes ........................................................................................ 130
Cleaning Materials Required ................................................................................ 130
Cleaning Frequency ............................................................................................. 131
Cleaning the Device..................................................................................................... 131
Housing .......................................................................................................... 131
Display ........................................................................................................... 131
Camera and Exit Window............................................................................... 131
Cleaning Battery Connectors................................................................................ 131
Cleaning Cradle Connectors ................................................................................ 131
Troubleshooting ........................................................................................................... 132
Resetting the Device ............................................................................................ 132
Performing a Soft Reset................................................................................. 132
Performing a Hard Reset ............................................................................... 132
Entering into Recovery Mode ............................................................................... 133
PS20..................................................................................................................... 133
Cradles ................................................................................................................. 135
9
Contents
Specifications ................................................................................................................................. 137
Introduction .................................................................................................................. 137
Data Capture Supported Symbologies ................................................................. 137
Three Slot Cradle ................................................................................................. 137
Single Slot Cradle................................................................................................. 138
PS20 Interface Connector Pin-Outs............................................................................. 138
Cable Specifications..................................................................................................... 139
Power Supply Cable, Y-type................................................................................. 139
Cradle Interconnection Cable ............................................................................... 139
10
About this Guide
Configurations
This guide covers the following configurations:
Table 1 Configurations
Configuration Radios Display Memory
PS20 Base WLAN: 802.11
a/b/g/n/d/h/i/k/r/v/ac
WPAN: Bluetooth
v5.0
PS20 Plus WLAN: 802.11
a/b/g/n/d/h/i/k/r/v/ac
WPAN: Bluetooth
v5.0
WVGA 4.0”
color
WVGA 4.0”
color
4 GB RAM/16
GB Flash
4 GB RAM/16
GB Flash
4 GB RAM/32
GB Flash
Notational Conventions
Notational conventions are used to highlight important information.
• Bold text is used to highlight the following:
• Dialog box, window and screen names
• Drop-down list and list box names
Data Capture
Options
SE2100 Android Open
SE4710 +
Digimarc
Operating
System
Source Project
(AOSP)/
Google Mobile
Services (GMS)
9.0
Android Open
Source Project
(AOSP)/
Google Mobile
Services (GMS)
9.0
• Check box and radio button names
• Icons on a screen
• Key names on a keypad
• Button names on a screen.
• Bullets (•) indicate:
• Action items
• Lists of alternatives
11
• Lists of required steps that are not necessarily sequential.
• Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists.
Icon Conventions
The following icons are used throughout the document. The icons and their associated meanings are
described below.
NOTE: The text here indicates information that is supplemental for the user to know and that is not
required to complete a task.
IMPORTANT: The text here indicates information that is important for the user to know.
CAUTION: If the precaution is not heeded, the user could receive minor or moderate injury.
WARNING: If danger is not avoided, the user CAN be seriously injured or killed.
About this Guide
DANGER: If danger is not avoided, the user WILL be seriously injured or killed.
Service Information
If you have a problem with your equipment, contact Customer Support for your region. Contact information
is available at: zebra.com/support
When contacting support, please have the following information available:
• Serial number of the unit (found on manufacturing label)
• Model number or product name (found on manufacturing label)
• Software type and version number
Customer Support responds to calls by email or telephone within the time limits set forth in support
agreements.
If the problem cannot be solved by Customer Support, the user may need to return the equipment for
servicing and will be given specific directions. We are not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void
the warranty. If applicable, remove the microSD card from the device before shipping for service.
If the device was purchased from a business partner, contact that business partner for support.
.
Determining Software Versions
Before contacting Customer Support, determine the current software version on your device.
1. Swipe down from the Status bar with two fingers to open the Quick Access panel, and then touch .
2. Touch About phone.
3. Scroll to view the following information:
• Model
12
About this Guide
• Android version
• Build number
Determining the Serial Number
Before contacting Customer Support, determine the serial number of your device.
Touch About phone > Status > Serial number.
13
Getting Started
Unpacking
Carefully remove all protective material from the device and save the shipping container for later storage
and shipping.
Verify that the box contains all the equipment listed below:
• PS20 (includes lithium-ion battery)
• Regulatory Guide
Inspect the equipment for damage. If you are missing any equipment or if you find any damaged
equipment, contact Support immediately. See Service Information for contact information.
Removing the Screen Protection Film
A screen protection film is applied to the PS20 screen to protect the screen during shipping. To remove the
screen protector, carefully lift the thin film off the touch screen display.
14
Features
Getting Started
Figure 1 Features - Front View
Microphone
Camera
LED Status
Touch Screen
Scan Key
Item Function
Microphone Use for audio input and SmartLens locationing. Allows shoppers to
speak to a store associate via push-to-talk or to a virtual assistant via
speech-to-text.
Camera With the front-facing camera, the device supports Visible Light
Communications (VLC) indoor positioning/locationing applications. In
addition, the camera is used for image/face recognition. Available on
Plus configurations.
LED Status Indicates the battery charge state while charging or the scan/decode
status.
Red: Barcode scan in progress (Scan key is pressed).
Single Green Blink: Successful decode.
Touch Screen Displays all information needed to operate the device.
Scan Key Use for trigger input for scanner or as a Select/Enter key.
15
Getting Started
Figure 2 Features - Back and Side View
Scan Exit
Window
Speaker
Battery Cover
Power Connector
Item Function
Scan Exit
Window
Speaker Provides audio output for video, music, notifications, and PTT.
Battery Cover Encloses the battery and attaches to the device’s handle.
Power/Cradle
I/OConnector
Branding Plate
Slot
Provides data capture using the scanner.
Provides charging via cradle and cradle communication to lock/unlock
the cradle slots. Use to perform a hard reset with the terminal reboot
tool.
Provides space for custom logo.
Branding Plate Slot
Status LED
The Status LED indicates imaging and charging status.
16
Getting Started
Figure 3 PS20 Status LED
Status LED
Table 2 Status LED Indications
LED State Indication
Imaging
Off Normal operation or PS20 is turned off.
Red Imaging in progress (Scan key is pressed).
Single Green Blink Successful decode.
Charging (PS20 docked in cradle)
Off Power not applied to cradle.
PS20 not inserted properly.
Charging LED feature disabled.
Blinking Green Charging.
Solid Green Charging complete.
Blinking Red Charging error, for example:
Temperature is too low or too high.
Charging has gone on too long without completion (typically eight hours).
Scan Key
The Scan key operates the imager when a scanning application is active. When the PS20 is turned off,
press the Scan key for three seconds to power on the PS20.
17
Figure 4 Scan Key
Setting Up the Device
To start using the device for the first time:
Getting Started
Scan Key
• Charge the battery to at least 30% capacity.
NOTE: When the device is shipped from the factory, it is placed into Ship Mode, where the device enters
its lowest possible power state. The device can exit Ship Mode by docking it in a powered cradle or in a
powered USB cable. Fully charging the battery pack to 100% is recommended immediately after exiting
ship mode to calibrate the state of charge.
Charging the Battery
Use one of the following accessories to charge the PS20.
Table 3 Charging Cradles
Description Part Number
Single Slot Cradle CRD-MC18-1SLOT-01 CBL-DC-394A1-01
CBL-DC-393A1-02
CBL-DC-392A1-02
High Density (HD) Three Slot Cradle
(Locking)
High Density (HD) Three Slot Cradle
(Non-Locking)
Super High Density (HD) Three Slot
Cradle (Locking)
CRD-MC18-3SLCKH-01 CBL-DC-394A1-01
CBL-DC-393A1-02
CBL-DC-392A1-02
CRD-MC18-SLOTH-01 CBL-DC-394A1-01
CBL-DC-393A1-02
CBL-DC-392A1-02
CRD-MC18-3SLCKS-01 CBL-DC-394A1-01
CBL-DC-393A1-02
CBL-DC-392A1-02
DC
Cable
Cables
Interconnect
Cable
25-66431-01R
25-66430-01R
25-66431-01R
25-66430-01R
25-66431-01R
25-66430-01R
25-66431-01R
25-66430-01R
Extension
Cable
_____
CBL-MC18EXINT1-01
CBL-MC18EXINT1-01
CBL-MC18EXINT1-01
NOTE: Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on
page 128.
18
Getting Started
To charge the battery:
1. Connect the charging accessory to the appropriate power source.
2. Insert the PS20 into a cradle.
The PS20 turns on and begins charging.
Figure 5 Single Slot Cradle
19
Figure 6 Three Slot Cradle
Getting Started
The battery charges 0 to 90% depending on the following conditions, measured at room temperature:
• When connected to a 1.0 cradle (normal charge mode), charge time is less than four hours.
• When connected to a 1.5 cradle (fast charge mode), charge time is less than three hours.
NOTE: To charge the battery in the device, it is recommended to use a charging cradle instead of the USB
cable, since it is more time efficient.
Charging Temperature
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The device or cradle always performs
battery charging in a safe and intelligent manner. At higher temperatures (for example, approximately
+37°C (+98°F)) the device or cradle may for small periods of time alternately enable and disable battery
charging to keep the battery at acceptable temperatures. The device and cradle indicates when charging is
disabled due to abnormal temperatures via its LED.
LED Status Indicators
By default, the charging LED indication is disabled.
To enable the charging LED indication:
1. Go to Settings.
2. Touch Display.
3. Touch Charging LED. The option switch turns green.
4. Touch .
20
Getting Started
Table 4 LED Status Indicators
LED State Indication
Imaging
Off Normal operation or PS20 is turned off.
Red Imaging in progress (Scan key is pressed).
Single Green Blink Successful decode.
Charging (PS20 docked in cradle)
Off Power not applied to cradle.
PS20 not inserted properly.
Charging LED feature disabled.
Blinking Green Charging.
Solid Green Charging complete.
Blinking Red Charging error, for example:
Temperature is too low or too high.
Charging has gone on too long without completion (typically
eight hours).
Replacing the Battery
To replace the battery:
1. Touch and hold the soft power button until the menu appears.
2. Touch Power Off.
3. Touch OK.
CAUTION: The PS20 must be off before removing the battery. Failing to turn off the PS20 before removing
the battery may damage the data stored on flash memory or corrupt the operating system files.
4. Loosen the captive screw that secures the battery cover, using a Phillips (PH00) screwdriver.
5. Lift the battery cover from the handle.
6. Inside the battery compartment, press down the plastic tab of the battery cable connector and slide it
out of the shrouded male pin connector.
7. Remove the battery from the battery compartment.
21
Figure 7 Remove the Battery
Getting Started
Press down plastic tab to release
8. With the replacement battery, guide and press the battery cable connector into the shrouded male pin
connector inside the battery compartment. The connector is designed to only fit one way.
9. Place the battery inside the battery compartment.
10. Place the battery cover onto the handle.
11. Secure the battery cover with the screw, using a Phillips (PH00) screwdriver.
Figure 8 Installing the Battery
Battery Cover
Battery Cable
Connector
Battery
Shrouded Male
Pin Connector
Battery
Compartment
22
Compatibility
The table below displays compatibility between the PS20 and MC18 devices and accessories.
Table 5 Compatibility
Getting Started
PS20 Yes No Yes
MC18 No Yes Yes
• PS20 PowerPrecision+ batteries are compatible with all PS20 devices and MC18 Single Slot and Three
Slot cradles.
• PS20 PowerPrecision+ batteries are not compatible with MC18 devices.
• MC18 PowerPrecision+ batteries are not compatible with PS20 devices.
Battery Comparison
The table below displays a comparison of the PS20 batteries with the MC18 batteries.
Table 6 Battery Comparison
Battery Type PowerPrecision+ PowerPrecision+
Battery Capacity 2,275 mAh 3,500 mAh
Charging Mode Standard and Fast Standard and Fast
PS20
Batteries
Feature MC18 PS20
MC18
Batteries
MC18
Cradles
Powering on the Device
The PS20 starts automatically as soon as power is applied; either with a charged battery installed or when
inserted into the cradle.
If charged battery is installed and the PS20 is turned off, press the Scan key to turn on.
When the PS20 is powered on for the first time, it initializes its system. The splash
short period of time.
screen appears for a
23
Getting Started
Figure 9 Splash Screen
The splash screen is followed by the boot animation screen and then the Home Screen.
Figure 10 Home Screen
Zebra Visibility Services
The device captures and provides device analytics to a system administrator. The first time the device
boots (or after a Factory reset), the Zebra Services agreement screen displays.
1. Leave Device Data enabled if you want the device to send analytics data.
2. Touch the Device Data switch to disable the device from sending analytics data.
3. Touch OK to confirm selection.
24
Using the Device
Home Screen
Turn on the device to display the Home screen. Depending on how your system administrator configured
your device, your Home screen may appear differently than the graphics in this section.
After a suspend or screen time-out, the Home screen displays with the lock slider. Touch the screen and
slide up to unlock.
The Home screen provides four additional screens to place widgets and shortcuts. Swipe the screen left or
right to view the additional screens.
NOTE: By default, AOSP devices do not have the same icons on the Home screen as GMS devices. Icons
are shown below for example only.
Home screen icons can be configured by the user and may look different than shown.
Figure 11 Home Screen
1
2
3
4
6
5
7
25
1 Status Bar Displays the time, status icons (right side), and notification icons (left side).
For more information see Notification Icons on page 26 and Managing
Notifications on page 28.
2 Widgets Launches stand-alone apps that run on the Home screen.
3 Shortcut Icons Opens apps installed on the device.
4 Folder Contains apps.
5 Back Displays the previous screen.
6 Home Displays the Home screen.
7 Recent Displays recently used applications.
Setting Home Screen Rotation
By default, the Home screen rotation is disabled.
1. Touch and hold anywhere on the Home screen until the options appear.
2. Touch Home settings.
3. Touch the Allow Home screen rotation switch.
Using the Device
4. Touch the Home button.
5. Rotate the device.
Status Bar
The Status bar displays the time, notification icons (left side), and status icons (right side).
If there are more notifications than can fit in the Status bar, a dot displays indicating that more notifications
exist. Swipe down from the Status bar to open the Notification panel and view all notifications and status.
Figure 12 Notification and Status Icons
1 Notification Icons. See Notification Icons on page 26.
2 Status Icons. See Status Icons on page 27.
Notification Icons
1
2
Notification icons indicate app events and messages.
26
Using the Device
Table 7 Notification Icons
Icon Description
Main battery is low.
More notifications are available for viewing.
Data is syncing.
Indicates an upcoming event. AOSP devices only.
Indicates an upcoming event. GMS devices only.
Open Wi-Fi network is available.
Audio is playing.
Problem with sign-in or sync has occurred.
Device is uploading data.
Status Icons
Status icons display system information for the device.
Table 8 Status Icons
Icon Description
Animated: the device is downloading data. Static: the download is complete.
Device is connected to or disconnected from a virtual private network (VPN).
Preparing internal storage by checking it for errors.
USB debugging is enabled on the device.
Indicates the RxLogger app is running.
Indicates the Bluetooth scanner is connected to the device.
Indicates the ring scanner is connected to the device in HID mode.
Alarm is active.
Main battery is fully charged.
Main battery is partially drained.
Main battery charge is low.
Main battery charge is very low.
27
Using the Device
Table 8 Status Icons (Continued)
Icon Description
Main battery is charging.
All sounds, except media and alarms, are muted. Vibrate mode is active.
Do Not Disturb mode active.
Airplane Mode is active. All radios are turned off.
Bluetooth is on.
The device is connected to a Bluetooth device.
Connected to a Wi-Fi network. Indicates the Wi-Fi version number.
Not connected to a Wi-Fi network or no Wi-Fi signal.
Connected to an Ethernet network.
Speakerphone enabled.
Managing Notifications
Notification icons report the arrival of new messages, calendar events, alarms, and ongoing events. When
a notification occurs, an icon appears in the Status bar with a brief description. See Notification Icons for a
list of possible notification icons and their description.
1. To view a list of all notifications, open the Notification panel by dragging the Status bar down from the
top of the screen.
Quick Settings Bar
2. To respond to a notification, open the Notification panel and then touch a notification. The Notification
panel closes and the corresponding app opens.
28
Using the Device
To manage recent or frequently used notifications, open the Notification panel and then touch Manage
3.
notifications. Touch the toggle switch next to an app to turn off all notifications, or touch an app for
more notification options.
4. To clear all notifications, open the Notification panel and then touch CLEAR ALL. All event-based
notifications are removed. Ongoing notifications remain in the list.
5. To close the Notification panel, swipe the Notification panel up.
Opening the Quick Access Panel
Use the Quick Access panel to access frequently used settings (for example, Airplane mode). To get to the
Quick Access Panel:
• If the device is locked, swipe down once.
• If the device is unlocked, swipe down once with two fingers, or twice with one finger.
• If the Notification panel is open, swipe down from the Quick Settings bar.
NOTE: Not all icons are pictured. Icons may vary.
Quick Access Panel Icons
• Display brightness - Use the slider to decrease or increase the brightness of the screen.
• Wi-Fi network - Turn Wi-Fi on or off. To open Wi-Fi settings, touch the Wi-Fi network name.
• Bluetooth settings - Turn Bluetooth on or off. To open Bluetooth settings, touch Bluetooth.
• Battery power - Indicates percentage of battery power remaining. Touch to view battery usage.
• Do not disturb - Control how and when to receive notifications.
• Airplane mode - Turn Airplane mode on or off. When Airplane mode is on the device does not connect
to Wi-Fi or Bluetooth.
• Auto-rotate - Lock the device’s orientation in portrait or landscape mode or set to automatically rotate.
• Screen Cast - Share phone content on Chromecast or a television with Google Cast built-in. Touch cast
screen to display a list of devices, then touch a device to begin casting.
• Screenshot - Takes a snapshot of the current screen.
29
Using the Device
• VolumeHead - Creates a floating volume control +/- that can be used to change the volume of the
speaker. It is normally used for Push to Talk use cases where the user needs to adjust the speaker
volume.
Editing Icons on the Quick Settings Bar
The first several setting tiles from the Quick Access panel become the Quick Settings bar.
• Open the Quick Access panel and touch to edit, add, or remove settings tiles.
Battery Management
Observe the recommended battery optimization tips for your device.
• Set the screen to turn off after a short period of non-use.
• Reduce screen brightness.
• Turn off all wireless radios when not in use.
• Turn off automatic syncing for Email, Calendar, Contacts, and other apps.
• Minimize use of apps that keep the device from suspending, for example, music and video apps.
NOTE: Before checking the battery charge level, remove the device from any AC power source (cradle or
cable).
Checking Battery Status
• Open Settings and touch About phone > Battery Information.
Or, swipe up from the bottom of the screen and touch to open the Battery Manager app. See
Battery Manager on page 45.
• Battery present status indicates if the battery is present.
• Battery level lists the battery charge (as a percentage of fully charged).
• Swipe down with two fingers from the status bar to open the quick access panel.
• Battery percentage is displayed next to the battery icon.
Monitoring Battery Usage
The Battery screen provides battery charge details and power management options to extend battery life.
1. Go to Settings.
2. Touch Battery.
Display battery information and power management options for a specific app.
1. Go to Settings.
2. Touch Apps & notifications.
3. Touch an app.
4. Touch Advanced > Battery.
30
Loading...