Zebra Printer Profile Manager Enterprise Printer Profile Manager Enterprise V3.3 User Guide (en)

Printer Profile Manager Enterprise

Version 3.3

User Guide

P1094865-07EN

ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners.

Information in this document is subject to change without notice. The software described in this document is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of those agreements.

For further information regarding legal and proprietary statements, please go to:

SOFTWARE:zebra.com/linkoslegal COPYRIGHTS:zebra.com/copyright WARRANTY:zebra.com/warranty END USER LICENSE AGREEMENT: zebra.com/eula

Proprietary Statement

This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies.

Product Improvements

Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are subject to change without notice.

Liability Disclaimer

Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom.

Limitation of Liability

In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

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CONTENTS

User Interface

The Navigation Bar 12

At-a-Glance Printer Status 12

User Menu 13 Listing View 13 Details Page 13 Account Roles and Permissions 14

Printers View

Listed below are the other actions available on this page. 21 What can I do? 21 View a Printer and Its Information 21

Listed below are the other actions available on this page: 22 Discover a Printer 22

Discover a Printer from the Printers Listing View 22

Discover Printers using a Multicast Search 22

Discover Printers on a Specified Subnet 23

Add a Printer from the Discovered Printers 23

Manually Add a Printer 23

Discover Printers Using a CSV File 23

Status Definitions 24

Add Printers Using a CSV File 25

Status Definitions 27

Troubleshooting 27 Search and Filter Printers 28

Use Search Box as a Filter for the Specific Categories 28

Search and Filter Changes the URL 29 Sort a List of Printers 29

Sort a List of Printers 29 Apply and Remove a Filter 29

Available Filters on the Printers Listing View 29

Apply/Remove a Filter 30 Search and Filter Tags 30

Use Search Box as a Filter for Tags 30 Quick Tag 31

Add and Apply a Tag to a Printer from the Home Page 31 Printer Listing Settings 31

Display or Hide Battery and Odometers from the Printer Listing Page 31 Remove Printers 32

Remove All Printers from the Printers Listing Page 32 Printer Details Page 33

Best Practice 33

From the More Menu, actions include: 33

Tabs on this page include: 34

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Operation Log 34

Create Profile 34

Create a Profile from the Printer Details Page 34

View a Printer's Web Page 34

View a Printer's Web Page from the Printer Details Page 34

Export Printer Data 35

Export Printer Data from the Printer Listing Page 35

Force Reconnect 35

Force Reconnect a Printer from the Printer Details Page 35

Remove a Printer 35

Remove a Printer from Printer Details Page 35

Operation Log 36

What is an Operation Log? 36

Settings 36

What Settings are available? 36 Configure (Modify) the Settings from the Printer Details Page 36 Refresh the Settings View 37

Objects 37

What are objects? 37 Add an Object from the Printer Details Page 37

Odometer 38

Refresh the Odometer 38

Tags 38

View the Tag(s) Associated with a Specific Printer 38

Weblink 39

View the Weblink Info from the Printer Details Page 39 Change the Weblink Connection 39 Listed below are the other actions available on this page: 39

Batteries View

What can I do? 40 Battery Details Page 41

Tabs on this page include: 41

Remove a Battery 41

Remove a Battery from the Battery Details Page 41

Profiles View

What Settings are available? 42 What happens when you apply a profile? 42

Listed below are the other actions available on this page. 43 What can I do? 43 Create Profile 43

Create a Profile from a Printer 43

Slider Switch 44

Delete Existing Files in Printer Memory 45

Create Profile from Files 45

Important Considerations 45

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General 45 Files to Store 46 Slider Switch 46 Delete Existing Files in Printer Memory 46 Printer File Path 47 Files to Process 47

Create a Profile from Files from the Profiles View 47 Sort a List of Profiles 49

Sort a List of Profiles 49 Profile Details Page 50

Best Practice 50

Is Everything in my Printer Captured when Creating a Profile? 50

Tabs on this page include: 50

Order of Operations 51

View Profile and Its Information 51

View a Profile Listing and Its Information 51

Settings 51

What Settings are available? 51 Configure (Modify) the Settings from the Profile Details Page 52

Edit a Network Configuration 52

Edit a Network Configuration from the Profile Details Page 52

Files to Store 53

Printer File Path 53 View the Files to Store in a Profile 53 Manually Add a File to Store to a Profile 54 Slider Switch 54

Delete Existing Files in Printer Memory 55

Files to Process 55

View the Files to Process in a Profile 55 Manually Add a File to Process to a Profile 55

Commands 56

Add Commands from the Profile Details Page 56

Add Firmware to a Profile 56

Manually Add a Firmware File to a Profile 56

Virtual Device 56

Add or Select a Virtual Device to this Profile 57

Send a Profile to a Printer 57

Send a Profile to a Printer from the Profile Details Page 57

Enable Settings 57

Enable Settings from the Profiles Details Page 57

Disable Settings 57

Disable Settings from the Profiles Details Page 57

Copy a Profile 58

Copy a Profile from the Profile Details Page 58

Delete a Profile 58

Delete a Profile from the Profile Details Page 58

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Add a Network Configuration to a Profile 58

Add a Network Configuration to a Profile from the Profiles Detail Page 58

Remove a Network Configuration from a Profile 58

Remove a Network Configuration from a Profile from the Profiles Detail Page 58

Create a New Network Configuration from a Profile 59

Add a Network Configuration to a Profile from the Profiles Detail Page 59

Networks View

Certificates 60

EAP-TLS, WPA/WPA2 EAP-TLS: 60 EAP-FAST,WPA/WPA2 EAP-FAST: 60 EAP-TTLS, PEAP, WPA/WPA2 EAP-TTLS, WPA/WPA2 PEAP: 60

What can I do? 60

Listed below are the other actions available on this page. 61 Create a Network Configuration 61

Create a Network Configuration from the Networks Listing View 61

Security Username Field 61 Network Details Page 64

Best Practice 64

View a network configuration listing and its information 64

Tabs on this page include: 64

Apply To Printers 64

Apply a Network Configuration to a Printer from the Networks Details Page 64

Edit a Network Configuration 65

Edit a Network Configuration from the Network Details Page 65

Remove a Network Configuration 65

Remove a Network Configuration from the Network Details Page 65

Certificates View

Certificate Authorities View 67

Supported CA Servers 67

Listed below are the other actions available on this page. 67

What can I do? 67

Add Certificate Authority Server 67

Add a Certificate Authority (CA) Server from the CA Listing Page 67

Sort a List of Certificate Authorities 68

Certificate Authority Details Page 68

View a CA Server listing and its information 68 From the More Menu, actions include: 68 Tabs on this page include: 68 Remove a Certificate Authority 69

Remove a CA from the CA Details Page 69

Certificate Management Item View 70

Listed below are the other actions available on this page. 70

What can I do? 70

Create a Certificate Management Item 70

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Create a Certificate Management Item (CMI) from the CMI Listing Page 70

Sort a List of Certificate Management Items 71

Sort a List of CMI's 71

Certificate Management Item Details Page 71

View a CMI listing and its information 72 From the More Menu, actions include: 72 Tabs on this page include: 72 Apply CMI 72

Apply a CMI from the CMI Details Page 72

Edit a Certificate Management Item 72

Edit a Certificate Management Item (CMI) from the CMI Details Page 72

Remove a Certificate Management Item 73

Remove a CMI from the CMI Details Page 73

Provisioning View

Listed below are the other actions available on this page. 74 What can I do? 74 Create an Item 74

Create a Provisioning Item from the Provisioning Page 74 Suspend All 75

Suspend all Provisioning Events from the Provisioning Page 75 Resume All 75

Resume All Provisioning Events from the Provisioning Page 75 Provisioning Details Page 76

From the More Menu, actions include: 76

Tabs on this page include: 76

Provisioning Types 77

Power Up Provisioning 77 Scheduled Provisioning 77 Scheduled Recurring Provisioning 77

Suspend Provisioning Item 77

Suspend a Provisioning Item from the Provisioning Details Page 77

Resume Provisioning Item 77

Resume a Provisioning Item from the Provisioning Details Page 77

Delete Provisioning Item 78

Delete a Provisioning Item from the Provisioning Details Page 78

Tagging View

Overview of Tags, Auto-Tags, and Tagging Policies 79

Tags 79

Auto-Tags 79

Tagging Policies 79

Auto-Tag and Tagging Policy Comparison Table 80

Tags View 80

Listed below are the other actions available on this page. 81

What can I do? 81

+Add Tag 82

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Add a tag from the Tags View 82

Add Auto-Tag 82

Add an Auto-Tag from the Tags View 82

Tag Details Page 84

Best Practice 84 Tabs on this page include: 84 Listed below are the other actions available on this page. 84 From the More Menu, actions include: 85 Tag Printers 85

Tag a Printer from the Tag Details Page 85

Untag Printers 85

Untag a Printer from the Tag Details Page 85

Convert to Auto-Tag 86

Convert a Tag to an Auto-Tag from the Tags View 86

Remove a Tag 87

Remove a Tag (in the System) from the Tags Tab 87

Edit a Tag 87

To Edit a Tag or an Auto-Tag from the Tags View: 87

Modify Auto-Tagging 88

Modify an Auto-Tag from the Tags Tab 88

Remove Auto-Tagging 89

Remove Auto-Tagging from the Tags Tab 89

Tagging Policies View 90

Listed below are the other actions available on this page. 90

What can I do? 90

+Add Policy 90

Notes 91

Add a Tag from the Tagging Policies Page 91

Auto-Tag Policy Details Page 93

Tabs on this page include: 93 From the More Menu, actions include: 93 Auto-Tag Policy Configuration 93 Auto-Tag Policy Tags 94 Edit a Tagging Policy 94

Edit a Tagging Policy from the Tagging Policy Details Page 94

Remove a Tagging Policy 95

Remove a Tagging Policy from the Tagging Policy Details Page 95

Resources View

View a Resource and Its Information 96 Listed below are the other actions available on this page. 96 What can I do? 96 Add a Resource 96

Add a Resource using the +Add Resource Button from the Resources Page 96

Drag and Drop a Resource 97 Sort a List of Resources 97

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Sort a List of Resources 97 Apply and Remove a Filter 97

Apply/Remove a Filter 97

Available Filters on the Resources View 97 Resource Details Page 97

Resource Types: 98

From the More Menu, actions include: 98

Listed below are the other actions available on this page. 99

Send Resource 99

Send Resource to a Printer from the Resources Details Page 99

Store Resource 99

Store Resource on a Printer from the Resources Details Page 99

Delete Resource 100

Delete Resource from the Resources Details Page 100

Edit a Resource 100

Edit a Resource from the Resources Details Page 100

User Menu

Change Password 101

Change the Password from the User Menu 101 Manage Users View 102

Manage Users and Directories from the User Menu 102

Listed below are the other actions available on this page. 102 What can I do? 102 Configure LDAP Directories 102

Best Practice 102

Configure LDAP Directories 102 Invite Users 105

Invite Users from the User Listing Page 105 User Details Page 106

Navigate to the User Details Page 106

Definitions of Users' Status 106

From the More Menu, actions include: 106

Tabs on this page include: 106

Change User Role 107

Change the User Role 107

Invalidate Active Sessions 107

Change User Email 107

Change the User Email 108

Reset Password 108

Reset the User Password from the User Details Page 108

Deactivate User 108

Deactivate a User 109

Remove User 109

Remove a User 109

101

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Activate User 109

Activate a User 110

Resend Invitation 110

Invite Users from the Users Details Page 110

Operation Log 110

Configuration 111

Configure Settings from the User Menu 111 What can I do? 111 Weblink for Printer Connections 111

Weblink for Printer Connections 112

Change Connections 112

All Connection Settings and Certificates 113

Backup all Connection Settings and Certificates 113

Restore all Connection Settings and Certificates 114

DNS Server List, DNS Domain Name, Proxy and Authentication 114

Add a DNS Server List, DNS Domain Name, Proxy and Authentication 114 UI SSL Settings 115

Change UI SSL Settings 115

Change the UI Certificate 116 SMTP Settings 116

Change SMTP Settings 116 Proxy Settings 117

Change Proxy Settings 117 Operation Log Retention Policy 118

Change Operation Log Retention Policy Settings 118 Date and Time Settings 118

Enable or Disable UTC 119 Analytics and Usage Settings 119

Application Analytics 119

Printer Analytics 120

To Change Analytics and Usage Settings 120 Beta Features 121

See the Battery Monitoring Tab and Statistics 121

Enable or Disable Tagging Policy 121

Provide Feedback 122

Static IP Addresses 123

Assign, View, and Delete Static IP Addresses 123

System Log 123

View the System Log 123

License 123

Standard Configuration 123 Best Practice 124

Setup 124

Enter a New License Code 124 Viewing a License 124 Effects of License Limits 125

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Move an Installation of PPME 125

About 125

View the About Page 125

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User Interface

Printer Profile Manager Enterprise (PPME) has several tools available on every page.

The Navigation Bar

The Navigation Bar contains links to web pages and the help system, printer status boxes, and user settings. The Navigation bar includes:

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Tabs to each page:

Your navigation bar may look different depending on which features are enabled or disabled.

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Status boxes:

Each colored box shows the number of printers in various states. Hover your cursor over the numbers to see a tooltip.

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Question mark icon : Opens the help system.

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User menu :

Allows the administrator to change passwords; manage users; set up server configuration; set static IP addresses; view the System Log, License, and About screens; and Logout.

l Information icon : Provides additional information about the specific tab page. (Click to show the

additional information and click again to close it.)

At-a-Glance Printer Status

The colored boxes in the Navigation bar identify the status of the printers. From left to right:

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the green box shows the printers online.

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the red box shows those printers in an error state.

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the yellow box shows printers in a warning state.

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User Interface

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the gray box shows the number of printers offline.

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the white TOTAL box shows the total printers.

User Menu

The User menu identifies the username at the far right of the Navigation bar.

Example •  shows that this username is assigned as an admin.

Listing View

The Listing View contains a list of items that correspond with the tab.

Example • If you click on the Tags View, you will go to the Tags Listing View showing a list of tags in PPME.

Details Page

The Details Page shows the details and other associated information about a single item. Additional actions may be performed from each details page.

Example • If you click on a tag labeled "Shipping", you will go to the Shipping Tag details page which shows a description, creation date, its associated printers. You can delete this tag, and add and delete printers to/from this tag.

The Settings menu (on the secondary navigation bar for Printers and Profiles Details Pages) contains a dropdown menu for the following:

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Base Settings

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CPCL commands

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Tools

l

Sensors

l

Base Network

l

Wireless (not available on the Profiles Details Page)

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Network Services

l

Bluetooth

l

Ports

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User Interface

Account Roles and Permissions

The Admin manages the account roles and may:

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Assign or change a user's role

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Create an account role listing showing assigned users, permitted actions, and roles

The table below outlines the acceptable permissions for the following account roles:

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User

l

Tech

l

Admin



Page Feature User Tech Admin

Change

Password

Manage Users

Change Your User Password X X X

View Users List X Invite New Users X Configure Directories X Invalidate Active Sessions X Deactivate User's Account X Reset User's Passwords X Update User Full Name &/or Email Address X Add and Remove a User X Change the LDAP Configuration X View Activity Log X Resend User Invite X View Roles X Update Role X

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User Interface

Weblink for Printer Connections

Configure the Weblink URL X View Server Configuration X Edit Server Configuration X Configure Printer Certificate X Upload a Printer Certificate X DownloadTroubleshooting Information X

UI SSL Settings

Update User Interface Certificate Details X Generate UI Certificate X Upload a UI Certificate X

SMTP Settings

Configuration

Change the SMTP Settings X

Proxy Settings

Configure Server Proxy X

Operation Log Retention Policy

Configure the Operation Log Retention Policy X

Date and Time Settings

Enable/Disable Coordinated Universal Time (UTC)

Analytics and Usage Settings

Enable/Disable Application Analytics X Enable/Disable Printer Analytics X

Beta Features

Enable/Disable Battery Monitoring X Enable/Disable Tagging Policy X Change Static IP Addresses X X

Static IP Addresses

System Log View System Log X

License

Create Network Config X X Remove Static IP Addresses X X Search Static IP Addresses X X

Release (Return Server License Code) X View License Code X

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Printer Listing

User Interface

View Printer List X X X Add Printer X X Reclaim a Printer X X Sort Printer by Status, IP Address, Name X X X Search for Printer X X X Filter Printer by Tag X X X More menu - Quick Tag X X More menu - Printer Listing Settings X More menu - Export All Printer Data X X X More menu - Remove Printers X X Discover Printers X X Multicast Search X X Add Printer Manually X X Subnet Discovery X X Add Printers from CSV X X

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Printer Details

Batteries

User Interface

View Printer Details X X X Edit Printer Name X X Edit Printer Location X X More menu - Print Configuration Label X X X More menu - Calibrate Printer X X More menu - Update Firmware X X More menu - Create Profile X X More menu - Restore Printer Defaults X X More menu - Restore Network Defaults X X More menu - Reset Network X X More menu - Reset Printer X X More menu - Printer Web Page X X More menu - Force Reconnect X X More menu - Remove Printer X X

More menu - Export Printer Data

+Add Tags

Refresh Settings Edit Printer Settings Refresh Objects

View Objects List Add Object Add Object via Drag-n-Drop Preview Object on Printer Remove Object from Printer

Clear Odometer Values

Download an Object from a Printer

Set Weblink Configuration X X View Weblink Configuration X X X Download Weblink Info X X X Refresh (Weblink Info) X X X View Op Log X X View Batteries Tab X X View Batteries Listing Page X X View Battery Landing Page X X Edit Friendly Name of the Battery X X View Battery History X X View Battery Data (Charge, Voltage, Tem-

perature, and by Date Range) More Menu - Remove Battery X X

X X X

X X X X X X X X

X X X X X X X X X X X X

X X

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Profiles Listing

Profiles Details

Networks Listing

Networks Details

Certificate Author-

ities

User Interface

Create a Profile X X Sort Profiles by Date or Name X Search Profiles List X X Edit a Profile X X Apply a Profile X X View a Profile X X Export a Profile X X Copy a Profile X X Remove a Profile X X Create Profile from Files X X Change Settings (Base Settings, CPCL com-

mands, Tools, Sensors, Base Network, Network Services, Bluetooth, Ports, RFID)

View Settings (Base Settings, CPCL commands, Tools, Sensors, Base Network, Network Services, Bluetooth, Ports, RFID)

Select, Add, Change, Delete Network Configurations

Change Profile Description X X Enable/Disable Delete Existing File from Printer

Memory before Sending Profile Add, Remove Files to Process X X Apply Commands to the Profile X X Add, Remove Firmware to the Profile X X Add, Remove Virtual Device to the Profile X X More menu - Send to Printers X X More menu - Disable/Enable Settings X X More menu - Copy Profile X X More menu - Delete Profile X X View Network Configuration X X Add a Network Configuration X X Sort a Network Configuration by Name or Date X X Search for Printer X X View Static IP Addresses X X Apply to Printers X X Edit a Network Configuration X X Remove Network Configuration X X Create Certificate Management Item X X View Certificate Authorities (CA) List X X Add CA Server X X Sort CA X X Search CA X X Edit UI Certificate X X More menu - Remove CA X X

X X

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Certificate

Management

Items

Provisioning

Listing

Provisioning

Details

Tags Listing

Tags Details

User Interface

View Certificate Management Items (CMI) List X X Add CMI X X Sort CMI X X Search CMI X X More menu - Apply CMI X X More menu - Edit (CMI) X X More menu - Remove (CM) X X Create Item X X Suspend All X Resume All X View Provisioning Item List X X Sort Provisioning Items by Date or Name X X Search Provisioning Items X X Select Provisioning Item X X View Operation Log X X Add Tags X X Schedule Provisioning Items X X Update Provisioning Item X X More Menu - Suspend Provisioning Items X X More Menu - Resume Provisioning Items X X More Menu - Delete Provisioning Items X X View Tags List X X Search Tags List X X Add a Tag X X Add Auto-Tag X X More Menu - Reorder Tags by Name X More Menu - Reorder Tags by Description X More Menu - Reorder Tags by Creation Date X More Menu - Reorder Tags by Number of Printers X More Menu - Move to the Top of the Global Tag

Ranking More Menu - Show Only Manual Tags X More Menu - Show Only Auto-Tags X More Menu - Show All Tags X Edit Tag Order X Tag Printers X X Untag Printers X X Edit Manual Tag Attributes (Name and Descrip-

tion) More Menu - Convert to Auto-Tag X X More Menu - Remove a Tag X X

X X

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User Interface

Tagging Policies

Listing

Tagging Policies

Details

Resources

Listing

Resource Details

View Tagging Policies X X Add a Tagging Policy X X Search for a Tagging Policy X X Enable/Disable Remove Printer from Tag on

Value Change Enable/Disable Migrate Existing Tags X X Edit a Tagging Policy X X Remove a Tagging Policy X X View Resources List X X Search Resources X X Filter Resources by Type X X Add Resources X X Sort Resources by Name, Description, Size or

Date Send a Resource to a Printer X X Store a Resource on a Printer X X Edit Resource Attributes (Name, Description,

Printer File Path, and Card Printer File Path) View Operation Log X X Preview a Resource X X More Menu - Download Original X X More Menu - Download Dithered X X More Menu - Download Prepared X X More Menu - Delete Resource X X

X X

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Printers View

The Printers View shows a list of the configured printers pointing to this server. On this page, you can manage all of your printers, and see the general overall "health" of the printers including things such as printer status, error conditions, activity, and printer identification. Additionally, you may filter, search or sort on the listed printers.

Listed below are the other actions available on this page.

Discover Printers: discovers configured and available printers, filters discovery by subnet, and manu-

ally adds a printer to the server.

Search and Filter Printers: allows you to search for and filter a list of printers. You may use an aster-

isk (*) as a wildcard in the Search box.

Sort By: sorts a list of printers.

Apply and Remove a Filter: click an item (status, models, tags, printer type, media type, DPI) to

select a filter in the right pane.

Search and Filter Tags: allows you to search and filter tags applied/associated with printers.

The following More menu items will perform the action described below:

Quick Tag: applies a tag to existing printer(s).

Note • Quick tags are not available for Auto-Tags.

Printer Listing Settings: controls the display of battery data and odometers in the Printer Listing Table

View Settings.

Export Printer Data: exports all printer data as a CSV file.

Remove Printers: removes the selected printer from the server.

What can I do?

If you wish to change a printer setting, click on the specific printer to go to the Printer Details Page.

View a Printer and Its Information

The printer cell contains information such as firmware version, model name (for example, ZT230), printer name, serial number, location, tags, or IP Address.

To view a Printer and its information from the Printers Listing View, click on a specific view icon. There are two views available:

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Printers View

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Grid View: shows all of the same details defined above. The printer cell is larger and includes

a picture of the printer.

List View: the printer cell is smaller, and does not include a picture of the printer, firmware ver-

sion, or model name.

Listed below are the other actions available on this page:

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Search and Filter Printers: allows you to search for and filter a list of printers. You may use an aster-

isk (*) as a wildcard in the Search box.

l

Sort By: sorts a list of printers.

Discover a Printer

Zebra printers support a discovery process that utilizes UDP datagram on port 4201. If you find that you cannot discover printers during this process, please ensure that the network is enabled for UDP traffic from the server to the printer. If you are unable to enable UDP, printers may be added manually from the server or may be connected by configuring settings on the printer directly.

Discover a Printer from the Printers Listing View

1. Click Discover Printers.

A list of Link-OS printers will be shown based on a network discovery.

2. If you wish to search for printers from the Add Printer(s) page:

a. Enter a printer name, MAC address, or IP address in the Search box.

b. Enter the specific subnet in the Subnet box.

c. Click on Available Printers or Already Configured to display the list of associated printers.

Discover Printers using a Multicast Search

1. From the Printers Listing View, click the dropdown menu icon for Discover Printers.

2. Select Multicast Search.

The specify Multicast Hops for Printer Discovery dialog box opens.

3. Enter a number in the Number of Multicast Hops field.

Note • It is recommended that you enter either 2 or 3 in this field.

4. Click Discover Printers.

Click Cancel to discard changes, close the dialog box, and return to the Printers page.

A list of Link-OS printers will be shown based on a multicast discovery.

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Printers View

5. To add a printer, see Add a Printer from the Discovered Printers or Manually Add a Printer

Discover Printers on a Specified Subnet

1. From the Printers Listing View, click the dropdown menu icon for Discover Printers.

2. Select Subnet Discovery.

3. Enter the specific subnet in the Subnet box.

Example • You may use wildcards and partial IP addresses as in 10.4.127*.

A list of Link-OS printers will be shown based on a specific subnet discovery.

Add a Printer from the Discovered Printers

1. Select the printers that you wish to configure for Printer Profile Manager Enterprise.

Note • You may only select printers that have not already been configured. Be sure you are displaying the Available Printers.

2. Click Add Printer(s) to add the printers.

Click Cancel to discard changes, close the dialog box, and return to the Printers page.

Note • If your printer is not listed under the Available Printers tab, you may find it under the Already Configured tab. Printers already configured for the PPME server or two other servers can be reclaimed by checking the selection box for the printer(s) and clicking the Add Printer(s) button.

Manually Add a Printer

1. From the Printers Listing View, click the dropdown menu icon for Add Printer Manually.

2. Enter the DNS/IP address of the printer in the field.

3. Click Apply to manually add a printer.

Click Cancel to discard changes, close the dialog box, and return to the Printers page.

Discover Printers Using a CSV File

You may provide PPME a list of subnets to search in a CSV file.

PPME will search the provided list of subnets and configure any available printers to connect to PPME.

The CSV file must be formatted as a single column with a header and may contain up to 7000 entries.

Entries may include wildcards (e.g. 10.80.4.* or 10.80.*.*), ranges (e.g. 10.80.4.1-100 or 10.80.1-100.*), and cidr (e.g. 10.80.4.1/21) up to block /16 are acceptable.

Example:

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Printers View

Subnets

192.168.1.*

192.168.2.1-100

192.168.8.1/21

1. From the Printers Listing View, click the Discover Printers dropdown menu and select Discover

Printers From CSV.

2. Browse and select your .csv file and click Open.

3. At the prompt, click Yes to proceed with discovery and adding printers from the CSV file or click

Cancel to abort the operation.

The list of subnets will be checked for errors prior to starting the operation. Errors may include improperly formatted entries and duplicates. Any errors will result in the operation being aborted. Afterwards, you will be prompted to fix the errors and retry the import.

If the import is successful, PPME will display "Searching nnn subnets" and begin configuring any available printers.

After the operation has started, you may cancel it by clicking the Discover Printers dropdown menu again and selecting Cancel Discover Printers From CSV.

Note • The current status of the operation can be seen in the System Log.

Note • Any printers configured by the operation prior to selecting Cancel will remain configured.

After the operation is complete, two report files are generated in the %userprofile%\Documents\PPME folder.

A configured printers report is created containing the following information for each printer IP address found:

l

status: success, failed, skipped, cancelled. (See Status Definitions for more information.)

l

details of failure

l

date/time started

l

date/time completed

Status Definitions

• Success indicates PPME connected to the printer and sent the configuration. It does not imply the printer has successfully connected to PPME.

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Printers View

• Skipped indicates the printer is already configured to connect to this PPME server.

• Cancelled indicates the operation was cancelled by the user.

• Failed indicates either a connection could not be made to the printer (e.g., the printer may be offline) or both of the weblink connections are already configured.

A subnet discovery report will be created containing the following information for each subnet searched.

Address of the subnet or range searched

Status: PENDING, ERROR, CANCELLED, SUCCESS, or FAILED.

Details the result of the search from: "Cancelled by user," "No printers found," "Error discovering printers" or "{n} printers found."

Started indicates the date & time the subnet search started.

Completed indicates the date & time the subnet search completed.

Add Printers Using a CSV File

In situations where the discovery process cannot be used, you may add printers to PPME using a CSV file containing a known list of printer IP addresses, hostnames, or a combination of both in the file. The CSV file may contain up to 7000 entries.

The hostname is the combination of the Friendly Name and the Domain Name assigned to your printer. If the Friendly Name is not set, the printer will substitute the serial number.

The printer Friendly Name is the value in the printer's device.friendly_name setting.

The Domain Name is the value in either the printer's wlan.ip.dns.domain or internal_wired.ip.dns.domain setting.

Example: xxxx.ABCcompany.lan where:

xxxx = printer friendly name or printer serial number

ABCcompany.lan = domain name

A hostname entry:

l

Must be 1-63 alphanumeric characters for each element.

l

May include hyphens

l

Must not exceed a total length of 255 characters.

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Printers View

The CSV file must be formatted as a single column with a header.

Example:

zebra-printers

192.168.1.100

XXZKJ183000652.ABCcompany.lan

192.168.2.101

192.168.3.202

192.168.4.75



1. From the Printers Listing View, click the Discover Printers dropdown menu and select Add Print-

ers From CSV.

2. Browse and select your .csv file, and click Open.

3. At the prompt, click Yes to proceed with adding printers from the CSV file or click Cancel to abort the

operation.

The list of IP addresses and hostnames will be checked for errors prior to starting the operation to add printers. Errors may include improper formats and duplicates for IP addresses or hostnames. Any errors will result in the operation being aborted. Afterwards, you will be prompted to fix the errors and retry the import.

Note • Duplicate IP addresses or hostnames are not permitted in the file.

If the import is successful, PPME will display "Adding nnn printers" and begin attempting to connect to each IP address and hostname to configure the printer.

After the operation has started, you may cancel it by clicking the Discover Printers dropdown menu again and selecting Cancel Add Printers From CSV.

Note • The current status of the operation can be seen under the Configure Printers entry in the System Log and will show a status of pending, processing, completed, cancelled or error.

Note • Any printers configured by the operation prior to selecting Cancel will remain configured.

After the operation is complete, a report file will be generated in the %userprofile%\Documents\PPME folder containing the following information for each IP address and/or hostname:

• status: success, failed, skipped, cancelled. (See Status Definitions for more information.)

• details of the failure

• date/time started

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Printers View

• date/time completed

Status Definitions

• Success indicates PPME connected to the printer and sent the configuration. It does not imply the printer has successfully connected to PPME.

• Skipped indicates the printer is already configured to connect to this PPME server.

• Cancelled indicates the operation was cancelled by the user.

• Failed indicates either a connection could not be made to the printer (e.g., the printer may be offline) or both of the weblink connections are already configured.

Troubleshooting

If the printer shows adding printer for more than 10 minutes (after adding the printer), please review the information below for troubleshooting tips.

Note • See the Zebra Programming Guide for more up-to-date information on the operation, functionality, and troubleshooting of Weblink.

The printer uses HTTPS in order to connect to the PPME server. Therefore, it performs hostname verification when connecting to ensure that the certificate that is presented by the server matches the hostname/DNS name to which the printer is attempting to connect. In order to make a successful connection to PPME, several things must to be true:

l

The PPME server must be reachable from the printer's subnet (e.g., you can ping the PPME server from the printer's subnet).

l

The port that printers use to connect to PPME (e.g., 8443) must be reachable from the printer's subnet (e.g., any firewalls or firewall rules that prevent access to the server port should be modified to allow access).

l

The Fully Qualified Domain Name (FQDN) of the server (e.g., acme.internal.lan) must be in the DNS server that the printer is configured to use, so that it can be properly resolved.

l

If the printer is assigned an IP address via a static method, the DNS server must be configured in the printer's settings.

l

The server port that the printer connects to has a certificate associated with it. This certificate is added during the installation process (and is supplied by Zebra). Only Zebra-supplied certificates will be accepted by the printer.

l

Note • If you encounter an issue connecting to one of your printers, check the printer's "Allowlist" setting (ip.firewall.whitelist_in). The PPME server should appear on your Allowlist so that your printer can connect. (To check or change the printer's ip.firewall.whitelist_in setting, refer to the Zebra PrintSecure Administration Guide.)



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Printers View

Search and Filter Printers

The Search box (in the upper right of the main pane) allows you to search for and filter a list of printers. The search only applies to the following list of specific categories:

l

Firmware version

l

Model name (for example, ZT230)

l

Friendly name

l

Serial number

l

Location

l

MAC Address

l

IP address

l

*Odometer settings: User Labels, Total Labels, Total Length, Head Clean, and Head New

l

*Battery settings: Battery Voltage, Battery %, Battery Status,Battery Health, and Battery First Used

Note • Odometer and Battery settings must be enabled as part of your tenant features. When enabled, these settings are visible on the Printers View and you may include them in the search and filter feature.

Once you press Enter, the text you typed in the Search box moves over to the Selections box (top of the left pane) and acts as a filter on the list of printers. To remove the search filter from Selection, click X to remove the filter.

Use Search Box as a Filter for the Specific Categories

The specific categories are listed above.

1. Enter text in the Search box and press Enter.

Note • You may use an asterisk (*) as a wildcard in the Search box.

Notice that your text has moved over to the Selections box (left pane) and is shown as "Search:<your text>"

The list of printers has been filtered to a smaller subset of the original list.

2. If you wish to add another filter, you can perform any of the following actions:

l

Enter a printer name, MAC address, or IP address or additional text in the Search box.

l

Enter multiple text searches separated by commas or spaces in the Search box. (This will perform a logical "OR" search.)

l

Enter separate text searches in the Search box. (This will perform a logical "AND" search.)

- 28 -

Printers View

Example • To filter both ZD and ZT printer models, enter either ZD,ZT or ZD ZT in the Search box and press Enter. (Performs a logical "OR" search.) To filter ZD printers with firmware version 84.20.19, enter ZD and press Enter, then enter V84.20.19 and press Enter. (Performs a logical "AND" search.)

3.

To remove individual filters, click X to remove the filter.

(Individual filters appear on a separate line from the search and filter in the Selections box.)

4.

To remove the search filter from Selections, click X to remove the filter.

For more detailed information on how a filter changes the URL and how to make it work for you, see Search

and Filter Changes the URL

Search and Filter Changes the URL

From the Printers View, if you select a filter or add a search in the Search box, the URL visible in the address bar is updated with the current state of the filters and searches for you.

With this new URL, you may:

l

Bookmark the page and retain this search and filter for future use.

l

Press Back on the browser to remove the last added filter.

l

Navigate to another page, press Back (to return to the Printers View Page), and your saved URL with the filter and search returns in the address bar.

Sort a List of Printers

1. Click on the arrowhead inside the Sort by box to display the sort orders.

2. Select the desired sort order.

Apply and Remove a Filter

Available Filters on the Printers Listing View

l

Status: online, offline, adding printers

l

Models: Zebra printer models

l

Tags: tagged, not tagged

l

Printhead Width

l

Printer type

- 29 -

Printers View

l

Media type

l

DPI (For browsers set to a Chinese language, DPI is displayed as DPM.)

l

Link-OS version

Apply/Remove a Filter

l

To apply a filter, click on the name of the filter under Filters or Related Tags in the left pane.

l

The filter will move up to the Selections list at the top of the left pane.

l

To remove a filter, click on the filter under Selections at the top of the left pane.

l

The filter will move down to the Filters or Related Tags list.

For more detailed information on how a filter changes the URL and how to make it work for you, see Search

and Filter Changes the URL

Search and Filter Tags

The Search box (in the left pane) allows you to search for and filter tags associated with printers. Tags, which are not associated with a printer, are not available for the special search and filter functions.

Use Search Box as a Filter for Tags

From the Printers View under Related Tags, you will see the tag names, the total tag count, and a

button.

1.

Click to expand the list of tags.

In addition to the total tag count and complete list of printer related tags, you will see a highlighted alphanumeric list of tags along the right side of Related Tags. The initial letter is highlighted when a tag in the list begins with that letter.

Example • If you have a tag (associated with a printer on the Printers View) for Shipping, the "S" will be highlighted in the alphanumeric list on the right side of the Related Tags column.

2. In the Search box at the top of the column, enter letters, numbers, words, or wildcards (* and ?) to nar-

row your search.

Note • Remember tags must be associated with a printer to show in the Related Tags list.

3. To select and filter on one or more tags, click on the tag name to move it to the Selections box at the

top of the pane.

The list of printers is filtered to only those printers that match the tag selection.

4. To remove the search filter from Selections, click on the tag to remove the filter.

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Printers View

For more detailed information on how a filter changes the URL and how to make it work for you, see Search

and Filter Changes the URL



Quick Tag

Add and Apply a Tag to a Printer from the Home Page

1.

Click the More menu, select Quick Tag.

The Quick Tag dialog box opens.

2. Click the tag(s) to be applied to a printer.

3. To select the target printer, do ONEof the following:

l

If viewing the printers in the expanded view, click anywhere in the printer cell.

l

If viewing the printers in the compact view, click the checkbox to the left of the printer.

Note • You may narrow the printer list by using the filters or the search field.

4. To apply the tag to a printer, click Apply.

Close the Quick Tag dialog box to cancel this operation without saving your changes.

Printer Listing Settings

Printer Listing Settings allows you to display or hide the battery data and odometers.

Note • The additional fields will be displayed in the table view on the printer listing page.

Display or Hide Battery and Odometers from the Printer Listing Page

1.

Click the More menu.

2. From the dropdown menu, select Printer Listing Settings.

The Printer Listing Table View Settings dialog opens.

3. Click the appropriate radio button to display or hide battery data and odometers.

a. Click Display to view the associated battery data and the odometers.

b. Click Hide to close the view of the additional fields.

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Printers View

4. Click Save to save your changes and view the Printer Listing page.

Click Cancel to exit without saving and return to the Printer Listing page.

Remove Printers

Remove All Printers from the Printers Listing Page

1.

Click the More menu.

2. From the dropdown menu, click Remove Printer.

A Remove Printers dialog box opens.

3. Choose Select All to remove all printers or Deselect All to keep all printers.

4.

Click to confirm and remove the printer.

5.

Click X to close the dialog box.

Note • Removing a printer will remove the settings that connect the printer to the PPME server and reset the printer.

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Printers View

Printer Details Page

The Printer Details page provides a greater level of control over your printer as well as greater detail on your printers. You may manage the files on the printers, configure printers settings, and perform other mechanical operations. The left pane contains a printer identification section with Name and Location fields that can be changed and a quick action section. The right pane contains the Operation Log, Settings, Objects, Odometer, Tags, and Weblink.

Note • Actions performed on off-line printers are placed in a queue. The system will not provide any acknowledgment that the action is in queue.

Best Practice

It is recommended that you first upload the firmware to the server before sending it to your printers.

From the More Menu, actions include:

l

For label printers:

l

Print Configuration: prints a configuration label on the selected printer. The completed operation will appear in the Operation Log

l

Calibrate Printer: performs a measured label length calibration.

l

Update Firmware

l

Create Profile

l

Restore Printer Defaults

l

Restore Network Defaults

l

Printer Web Page

l

Export Printer Data

l

Reset Network

l

Reset Printer

l

Force Reconnect

l

Remove Printer



l

For card printers:

l

Update Firmware

- 33 -

l

Create Profile

l

Export Printer Data

l

Reset Printer

l

Force Reconnect

l

Remove Printer

Tabs on this page include:

l

Operation Log

l

Settings

l

Objects

l

Odometer

l

Create a Profile from the Printer Details Page

1.

Click the More menu.

2. From the dropdown menu, select Create Profile.

The Profile Name dialog opens.

3. Enter the profile name and click Create to create the profile.

Click Cancel to exit without creating the profile and return to the Printer Details page.

View a Printer's Web Page

View a Printer's Web Page from the Printer Details Page

1.

Click the More menu.

2. From the dropdown menu, select Printer Web Page.

The Printer Web page opens.

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Printers View

Export Printer Data

Export Printer Data allows you to export all printer data as a CSV file.

Note • The additional fields will be displayed in the table view on the printer listing page.

Export Printer Data from the Printer Listing Page

1.

Click the More menu.

2. From the dropdown menu, select Export Printer Data.

The Printer Listing Table View Settings dialog opens.

3. Click Download to save your changes and begin the export.

Click Cancel to exit without saving and return to the Printer Listing page.

Force Reconnect

Force reconnect resets the Weblink connection between PPME and the printer.

Force Reconnect a Printer from the Printer Details Page

1.

Click the More menu.

2. From the dropdown menu, select Force Reconnect.

TheForce Reconnect confirmation dialog opens.

3. Click Force Reconnect to reconnect to the selected printer.

Click Cancel to exit without forcing a reconnect and return to the Printer Details page.

Remove a Printer

Remove a Printer from Printer Details Page

1.

Click the More menu.

2. From the dropdown menu, click Remove Printer.

3. A dialog box opens and asks you to confirm.

Click Remove to confirm and remove the printer.

Click Cancel to return to the Printer Details page.

Note • Removing a printer will remove the settings that connect the printer to the PPME server and reset the printer.

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Printers View

Operation Log

What is an Operation Log?

The operation log tracks all operations sent to and received from a printer. These operations include settings retrieval, alerts, and other actions performed on the printer. For printer actions, the log will indicate if the operation was completed.

Settings

What Settings are available?

Settings are grouped into the following general categories:

l

Base Settings—for example: Printer Darkness, Media Type, and Print Width.

l

CPCL/ZPL commands—printer command language configuration items

l

Tools—assist with configuring various states of the printer.

l

Sensors—configure sensors' specific values.

l

Base Network—configures network addressing and the primary network of the printer.

l

Wireless—configures wireless network, authentication, and encryption settings.

l

Network Services—enables/disables network services and allows for service customization.

l

Bluetooth—configures Bluetooth settings and security.

l

Ports—configures physical ports on the printer.

l

Power—configures physical ports on the printer. (Only appears on printers with a battery.)

l

RFID—configures RFID on the printer.

Configure (Modify) the Settings from the Printer Details Page

1. Click Settings.

2. Select the specific setting category from the dropdown menu.

3. Click inside the setting cell.

Note • Hover your mouse over the input field to display a tooltip with acceptable values. Radio buttons and dropdown menus do not display tooltips.

4. Modify the setting using any of the following:

l

Type the new number in the field.

l

Select the new setting from the field's dropdown list.

l

Click the radio button to select.

- 36 -

Printers View

5. Click Apply to save the change to your printer.

Note • Some settings require your printer to be reset to take effect. The Apply and Reset Printer link will appear if you change one of these settings.

Click Cancel to revert to previous settings.

Refresh the Settings View

The server will retrieve the printer settings when the printer connects. If the settings change after the initial connection, use Refresh Settings to retrieve the latest settings.

l

Click the Refresh Settings icon.

Note • The Refresh button on your browser will not refresh the Settings. You must use the Refresh Settings icon.

Note • The Operation Log will display the last time the settings were refreshed.

Objects

What are objects?

Objects are files that are stored on a printer's internal memory. These may include firmware, fonts, graphics, templates/formats, certificates, and other file types. Objects included in a profile will be stored in a printer's memory when the profile is applied.

Note • Objects differ from resources in that they are stored on the printer. Resources are stored on the server.

Add an Object from the Printer Details Page

1. Click Objects tab on the secondary navigation bar.

2. Click +Add Object.

The Select a Resource dialog will open.

3. To select a resource, do ONE of the following:

l

Select the resource from those listed in the dialog.

l

Enter the name of the resource in the search box.

l

Click Browse to select a file from your computer.

l

Select All to select all of the resources listed. (Deselect All will deselect all resources.)

4. Once you have selected a resource, click Add File to store the resource to the printer.

Click Cancel to exit and return to the Objects tab.

Note • Click the Refresh Objects button to see the updated objects for the selected printer.

- 37 -

Printers View

Odometer

Odometer is a way to track specific counts related to printer activity. The information that is updated depends on your printer type. The updated fields may include:

• For card printers:

• Total Cards Count

• Images Remaining Until Next Cleaning

• Interval

• Pre-Cleaning Count

• For label printers:

• User Label Count

• User Label Count 1

• User Label Count 2

• Total Label Count: this field tracks printer usage and cannot be reset by the user.

Note • The Odometer page permits you to reset several counts to be reset. Those counts may be used to monitor time since the last cleaning or maintenance operations or to track other usage needs.

Refresh the Odometer

The server will retrieve the Odometer values. If the values change after the initial connection, use the Refresh button to retrieve the latest values.

• Click .

Weblink

Weblink Info is used to debug connection issues between a specific printer and PPME. When troubleshooting those connection issues, you must select a printer in the offline or adding state.

Connectivity errors will be highlighted in red in the Weblink log.

View the Weblink Info from the Printer Details Page

l

Click Weblink.

The Weblink Connection number is displayed along with the Location URL and the Proxy URL.

The Weblink log displays below the Proxy URL for the specific printer, and the most recent events will appear first.

Change the Weblink Connection

1. Click the down arrow at the far right of the Weblink Connection field.

2. Select the desired connection number.

Note • The printer must be powered on to view the log.

Listed below are the other actions available on this page:

l

Download Weblink Info will immediately download the Weblink log file to your computer.

l

Refresh will retrieve the Weblink Info from the current printer and display the log.

- 39 -

Batteries View

The Battery Monitoring and Printer Analytics are linked together. (You must have both settings enabled to view the Batteries (Beta) tab.) See Beta Features to enable Battery Monitoring and Analytics and Usage

Settings to enable printer analytics. Once both are enabled, the Batteries (Beta) tab will appear in the Nav-

igation Bar.

Recommended System Requirements for analytics = 1TB of storage.

The columns on the Batteries tab include:

Current Charge: Offline, Charge percentage

Health: Good, Fair, Poor

Serial Number: Printer's serial number

Battery Name: If assigned

Cycle Count: Number of times the battery has been charged

Manufacture Date: Battery manufacture date

Charge History: Graph of the battery's charging history

Because Analytics are gathered every 15 minutes, you may see a battery (that was removed from the Battery Details Page) reappear on the Battery Details Page. This will happen if the printer is online and the battery is still installed in the printer. A battery may also reappear if the printer with this battery is reset and comes back online.

What can I do?

If you wish to see more details about a battery setting or how to delete a battery, click on the specific battery to go to the Battery Details Page.

- 40 -

Batteries View

Battery Details Page

The Battery Details Page provides more specific information on the selected battery.

Tabs on this page include:

l

History: links to the last printer in which this battery was installed. If you click the link, you will go to the specific Printer Details page.

Note • The Battery History is retained for all installed batteries.

l

Data: displays the selected Battery Statistic: Charge, Voltage, or Temperature. You can also narrow the results using the Start Date/Time and End Date/Time range. There is also a Refresh button, if you need it.

The following More menu items will perform the action described below:

l

Remove Battery: removes the selected battery from the Batteries View.

Remove a Battery

You may remove the battery from a printer.

Remove a Battery from the Battery Details Page

1.

From the Battery Details Page, click the More menu.

2. From the dropdown menu, click Remove Battery.

A Remove Battery dialog box opens.

3. Click Delete to confirm and remove the battery.

Click Cancel to exit without removing the battery and return to the Battery Details Page.

- 41 -

Profiles View

A profile is a collection of a printer's settings, and other optional elements such as network configurations, Files to Store, Files to Process, firmware, and virtual device. If a particular printer has settings, network configurations, files to store, files to process, firmware, virtual device or any combination of these elements, you can make a profile of that printer. You can then apply that profile to a single printer or multiple printers to give them the same settings, network configurations, files to store, files to process, firmware, and virtual device.

Note • A file may not be deleted when it is associated with a provisioning event or a profile. Additionally, a profile may not be deleted, when it is associated with a provisioning event.

What Settings are available?

Settings are grouped into the following general categories:

l

Base Settings—for example: Printer Darkness, Media Type, and Print Width.

l

CPCL/ZPL commands—printer command language configuration items

l

Tools—assist with configuring various states of the printer.

l

Sensors—configure sensors' specific values.

l

Base Network—configures network addressing and the primary network of the printer.

l

Wireless—configures wireless network, authentication, and encryption settings.

l

Network Services—enables/disables network services and allows for service customization.

l

Bluetooth—configures Bluetooth settings and security.

l

Ports—configures physical ports on the printer.

l

Power—configures physical ports on the printer. (Only appears on printers with a battery.)

l

RFID—configures RFID on the printer

What happens when you apply a profile?

After you apply a profile to a printer, the following operations take place (in order):

1. Files are deleted (if enabled via the Slider Switch). For a list of the files that are not deleted, see

Delete Existing Files in Printer Memory.

Note • The slider switch has no effect on Card printers. No files are deleted before sending a profile.

2. If your profile has firmware included (and it is different than the current firmware on the printer), the

firmware is updated on the printer. After the update, the printer is reset.

3. All settings in the profile will be applied to the printer.

- 42 -

Profiles View

4. The network configuration will be applied to the printer.

5. Any files to store in the profile will be saved to the printer.

6. Any files to process in the profile will be saved to the server.

7. All commands in the profile will be sent to the printer.

8. Any virtual device will be applied to the printer.

9. The printer will be reset to ensure that the settings will take effect.

Listed below are the other actions available on this page.

l

The Search box allows you to search for a specific profile by typing in the name or description.

l

Sort By will arrange the profiles based on your selection.

l

+Create Profile will create/add a new profile based on a selected printer in PPME.

l

Create Profile from Files will create/add a new profile to the system using your existing files.

What can I do?

If you wish to change a profile setting, click on the specific profile to go to the Profile Details Page.

Create Profile

When creating a profile from a printer, a profile is automatically created using the files stored on the printer. If you want to create a profile from your files, see Create Profile from Files.

Create a Profile from a Printer

1.

Click .

A list of your configured printers (online only) will be shown.

2. If you wish to filter the list, enter a printer name, IP address, serial number or printer description in the

Search box.

3. Click on a printer.

You may select from "Online" and "Not Ready" printers.

4. Click Create to create the profile(s).

Click Cancel to close the dialog box and return to the Profiles page.

A profile will be created reflecting that printer's settings and files to store.

Note • Creating profiles from printers may take as long as 30 seconds.



- 43 -

Profiles View

Due to font licensing, security, or other reasons, the following file types are not retrieved from the printer when creating a profile from the printer. Any files not retrieved should be manually added to the profile.

l

.PAC

l

.NRD

l

.BAZ

l

.BAE

l

.TTF

l

.TTE

l

.TXT

l

.CSV

l

.FNT

l

.CER

l

.KEY

l

.PRF

l

.CPF

l

.CSF

l

.WKF

l

.BAR

Slider Switch

The Slider Switch is located on the right side of the center pane of the Profiles Landing page (The Files to Store secondary tab must be selected to see the slider switch.) This switch determines whether to delete existing files from the label printer memory before sending the profile to the printer. Simply click on the slider switch to change the setting.

Note • The default is Enabled for profiles that were created using Create Profile (identified with the printer thumbnail). You may change this setting at any time.

Available settings include or .

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Profiles View

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Enabled will delete existing files from printer memory before sending the profile.

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Disabled will not delete the existing files from printer memory before sending the profile.

Note • The slider switch has no effect on Card printers. No files are deleted before sending a profile.

Delete Existing Files in Printer Memory

If the Slider Switch is enabled, PPME sends a delete command to the label printer which will delete all files in the printer's memory except for files with specific file extensions. These file extensions will NOT be deleted:

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.NRD

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.PAC

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.PRF

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.WKF

l

.STO

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.WML

Note • All other files in the label printer's memory will be deleted.

Note • For Card printers, no files are deleted before sending a profile.

Create Profile from Files

When creating a profile from files, you will be adding your own customized and stored files. If you want to create a profile from a printer, see +Create Profile.

Note • Files to Store and Files to Process may not be deleted from a profile if the profile is associated with a provisioning event, profile, or if it is dependent upon by another element in PPME. If you wish to delete these files, you must first remove them from where they are being used.

Important Considerations

General

Card printer profiles:

• Only accept .json files to be uploaded to a profile as Files to Store.

• Do not include a tab for Files to Process.

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Profiles View

Files to Store

When Files to Store are included in a profile, they are sent and stored on the printer each time the profile is applied. You may wish to include an image as a File to Store so that you can use or "call" those images in other formats to be included in the printout for that format. Conversely, an image added as a File to Process would not be stored on the printer, so a later format would not be able to use that image for printing.

Slider Switch

Note • The default is Disabled for profiles that were created using Create Profile from Files (identified with

). You may change this setting at any time.

Available settings include or .

l

Enabled will delete existing files from printer memory before sending the profile.

l

Disabled will not delete the existing files from printer memory before sending the profile.

Note • The slider switch has no effect on Card printers. No files are deleted before sending a profile.

Delete Existing Files in Printer Memory

l

.NRD

l

.PAC

l

.PRF

l

.WKF

l

.STO

l

.WML

Note • All other files in the label printer's memory will be deleted.

Note • For Card printers, no files are deleted before sending a profile.

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Profiles View

Printer File Path

The Printer File Path is defined as the path including the filename (fn) and extension. The Printer File Path is shown on the Profile Details Page.

Example • The Printer File Path for an image file on a label printer appears as follows: E:ROSE.BMP <where E: is the printer's storage location and ROSE.BMP is the fn and extension for the image>

Example • The Printer File Path for an image file on a card printer appears as follows:

\Transfer\rose.bmp

Important: When adding a file to store on a profile, PPME may convert the file to a different file extension, which is easier for the printer to handle. At times, it is possible that two files with different extensions may end up with the same printer file path on the printer. When adding Files to Store, you will not be permitted to add multiple files that result in the same printer file path and PPME will prompt you to overwrite the original file. Additionally, this overwrite confirmation applies to very long printer file paths, which are truncated before storing the files on the printer.

For more information, see Files to Store.

Files to Process

When Files to Process are included in a profile, they are sent to and executed by the printer each time the profile is applied. You may wish to include formats or settings, as Files to Process since they are not stored on the printer. Conversely, a format added as a File to Store would be stored on the printer, meaning a nonPPME user would have access to the format. Further, if added as a File to Store, the format would not be printed every time the profile was applied.

Files to Process may be added without any restriction (as outlined in Files to Store) or overwrite confirmation.

For more information, see Files to Process.

Create a Profile from Files from the Profiles View

1.

Click on the small arrowhead on the right of and select Create Profile from Files.

The Create Profile from Files dialog box opens.

2. In the Package Identifier field, enter a name for your profile. (Required.)

3. If this profile does not depend on a printer model, click the checkbox labeled Not Platform Depend-

ent.

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Profiles View

4. Select the Base Printer Model from the dropdown list. (Required.)

5. Add an optional description, if desired.

Tip: This field can be searched, so you may find it useful to add a key word in this field which will help you locate it in the future.

6. In the Firmware field, click on the file icon.

The Select Firmware File dialog opens. Select the file from the list or browse for it and click Add Firmware File.

7. In the Virtual Device field, click on the file icon.

The Select Virtual Device dialog opens. Select the file from the list or browse for it and click Add Virtual Device File.

8. In the Settings field, click on the file icon.

The Select Settings dialog opens. Select the file from the list or browse for it and click Add Settings File.

Example • The Settings file consists of JSON-formatted settings. In this example, there are two settings shown below. While you may add any number of settings to your file, the content for each setting must include all of the parameters (value, type, range, and so forth).

{ "print.tone": { "value": "13", "type": "double", "range": "-100.0-200.0", "clone": true, "archive": true, "access": "RW", "default": "0" }, "device.languages": { "value": "hybrid_xml_zpl", "type": "enum", "range": "zpl,line_print,hybrid_xml_zpl", "clone": true, "archive": true, "access": "RW", "default": "hybrid_xml_zpl" } }

9. From the Files to Store field, click on the file icon. Files to Store will be stored on the printer.

The Select Files dialog opens.

Select the file (either from the list shown in the dialog, use the Shift and Ctrl keys to select multiple files, click Select All, or Browse to the file) and click Add Files.

• If you add a File to Store that is already stored on the printer, an Overwrite Confirmation dialog opens.

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Profiles View

• Click Overwrite to replace the file.

• Click Cancel to close the dialog box and return to the Create Profile from Files page.

10. From the Files to Process field, click on the file icon. Files to Process are executed by the printer,

but they are not stored on the printer.

The Select Files dialog opens.

Select the file (either from the list shown in the dialog, click Select All, or Browse to the file) and click Add Files.

11. Click Create Profile to create the profile.

Click Cancel to close the dialog box and return to the Profiles page.

A profile will be created with the settings and files you selected.

Note • Creating profiles from files may take as long as 30 seconds.

Sort a List of Profiles

1. Click on the arrowhead inside the Sort box to display the sort orders.

2. Click on the desired sort order.

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Profiles View

Profile Details Page

Note • A file may not be deleted when it is associated with a provisioning event or a profile. Additionally, a profile may not be deleted, when it is associated with a provisioning event.

Best Practice

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The Profile Details page provides a greater level of control over your profiles as well as greater detail on your profiles. You may manage the files in the profile, configure printer settings and network settings, and send commands with the profile. The left pane contains a profile identification section while the right pane contains the settings view, network configuration view, files to store view, files to process view, commands section, firmware section, and virtual device section.

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Be sure to test your profile on 1-2 printers before distributing to your whole "fleet" of printers.

Is Everything in my Printer Captured when Creating a Profile?

When creating a profile from a printer, the majority of printer settings and files are captured, but not all printer settings are captured. Sensitive settings and some files are generally not included in a profile, such as:

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wireless passwords

l

weblink authentication information

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firmware

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font files, NRDfiles, and text files stored to a profile

Note • If sensitive files or settings are needed in a profile, it is recommended that you first create your profile from an existing printer, and then modify the profile to include these settings and files.

Tabs on this page include:

l

Settings

l

Network Configurations

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Files to Store

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Files to Process

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Profiles View

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Commands

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Firmware

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Virtual Device

Order of Operations

When applying a profile, the order of operations are as follows:

1. Delete files (if enabled via the Slider Switch)

Note • The slider switch has no effect on Card printers. No files are deleted before sending a profile.

2. Firmware (Firmware downloads will trigger a printer reset.)

3. Settings and network configurations

4. Files to Store

5. Files to Process

6. Commands

7. Virtual Device

8. Reset printer

View Profile and Its Information

View a Profile Listing and Its Information

The profile listing contains information such as name, creation date, and description. On the left of profile listing is an image of the corresponding printer.

The More menu includes:

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Send to Printers

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Enable Settings

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Disable Settings

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Copy Profile

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Delete Profile

Settings

What Settings are available?

Settings are grouped into the following general categories:

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Profiles View

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Base Settings—for example: Printer Darkness, Media Type, and Print Width.

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CPCL/ZPL commands—printer command language configuration items

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Tools—assist with configuring various states of the printer.

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Sensors—configure sensors' specific values.

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Base Network—configures network addressing and the primary network of the printer.

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Wireless—configures wireless network of the printer.

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Network Services—enables/disables network services and allows for service customization.

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Bluetooth—configures Bluetooth settings and security.

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Power—configures power savings mode and alerts.

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Ports—configures physical ports on the printer.

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RFID—configures RFID settings, if RFID is present.

Configure (Modify) the Settings from the Profile Details Page

1. Click Settings.

2. Select the specific setting category from the dropdown menu.

3. Click inside the setting cell.

Note • Hover your cursor over the input field to display a tooltip with acceptable values. Radio buttons and dropdown menus do not display tooltips.

4. Modify the setting using any of the following:

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Type the new number in the field.

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Select the new setting from the field's dropdown list.

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Click the radio button to select.

5. Click Apply to save the change to your profile.

Click Cancel to revert to previous settings.

Edit a Network Configuration

Edit a Network Configuration from the Profile Details Page

1. Click on Network Configurations.

2.

Click on the pencil icon (on the far right of the Network Configuration cell).

The Create a Network Configuration dialog appears.

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Profiles View

3. Set or change the fields as desired for the network.

4. Click Next or Previous to move through the wizard.

5. Enter the network configuration name and click Finish to save name and the network configuration.

Click Cancel and confirm to exit without saving.

Files to Store

Files to Store are files stored on the printers and are optional elements in a profile. When Files to Store are included in a profile, they are sent and stored on the printer each time the profile is applied. You may wish to include an image as a File to Store so that you can use or "call" those images in other formats to be included in the printout for that format. Conversely, an image added as a File to Process would not be stored on the printer, so a later format would not be able to use that image for printing.

For more information, see Files to Process.

Printer File Path

The Printer File Path is defined as the path including the filename (fn) and extension. The Printer File Path is shown on the Profile Details Page.

Example • The Printer File Path for an image file on a label printer appears as follows: E:ROSE.BMP <where E: is the printer's storage location and ROSE.BMP is the fn and extension for the image>

Example • The Printer File Path for an image file on a card printer appears as follows:

\Transfer\rose.bmp

View the Files to Store in a Profile

1. From the Profiles Details Page, the list of Files to Store appears (by default).

2. If you move to any other tab on the Profiles Details Page, select the Files to Store tab on the sec-

ondary navigation bar.

You will once again see the list of Files to Store.

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Profiles View

Manually Add a File to Store to a Profile

1.

From the Profiles Details page, click .

Note • Card printers only accept .json files to be uploaded to a profile as Files to Store.

2. From the Select Files dialog, select the file(s) to add using one of the following methods:

• Locate the file under the Resources tab or the Upload Files tab.

• Use the Shift and Ctrl keys to select multiple files.

• Select All/Deselect All will select (or deselect) all of the files under both, the Resources and Upload Files tabs.

• Search for the file.

• Browse and navigate to the file on your computer.

3. If you add a File to Store to a profile with an existing file and both files share the same printer file

path, an Overwrite Confirmation dialog opens.

• Click Overwrite to replace the file.

• Click Cancel to close the dialog box and return to the Create Profile from Files page.

4. Click Add Files to add the file to the profile and display it on the Profile Details page.

Click Cancel to close the dialog box and return to the Profile Details page.

Slider Switch

Note • The default is Disabled for profiles that were created using Create Profile from Files (identified with

). You may change this setting at any time.

Available settings include or .

l

Enabled will delete existing files from printer memory before sending the profile.

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Disabled will not delete the existing files from printer memory before sending the profile.

Note • The slider switch has no effect on Card printers. No files are deleted before sending a profile.

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Profiles View

Delete Existing Files in Printer Memory

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.NRD

l

.PAC

l

.PRF

l

.WKF

l

.STO

l

.WML

Note • All other files in the label printer's memory will be deleted.

Note • For Card printers, no files are deleted before sending a profile.

Files to Process

Files to Process are files executed by the printer, but these optional files are stored in a profile on the server. When Files to Process are included in a profile, they are sent to and executed by the printer each time the profile is applied. You may wish to include formats or settings, as Files to Process since they are not stored on the printer. Conversely, a format added as a File to Store would be stored on the printer, meaning a nonPPME user would have access to the format. Further, if added as a File to Store, the format would not be printed every time the profile was applied.

Files to Process may be added without any restriction; you may add multiple copies of the same filename.

For more information, see Files to Store.

View the Files to Process in a Profile

1. From the Profile Details page, click on the Files to Process tab on the secondary navigation bar.

The list of Files to Process appears.

Note • The Files to Process tab is not available for card printers.

Manually Add a File to Process to a Profile

1.

From the Profile Details page, click .

2. From the Select Files dialog, select the file(s) to add using one of the following methods:

• Locate the file under the Resources tab or the Upload Files tab.

• Use the Shift and Ctrl keys to select multiple files.

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Profiles View

• Select All/Deselect All will select (or deselect) all of the files under both, the Resources and Upload Files tabs.

• Search for the file.

• Browse and navigate to the file on your computer.

3. Click Add Files to save/add the file to the profile and display it on the Profile Details page.

Click Cancel to exit without saving and return to the Profile Details page.

Commands

This page allows you to add ZPL commands to this profile.

Note • Inserting commands that reset the printer will trigger undefined states in the application.

Add Commands from the Profile Details Page

1. Click on Commands.

2. Enter the ZPL commands.

3. Click Apply to save the commands.

Click Cancel to clear the command box.

Add Firmware to a Profile

To keep all of your printers on the same version of firmware, the firmware file can be associated with the profile. Upon creation of the profile, if the system contains the same firmware file (as loaded on the printer), it will be automatically added to the profile.

Manually Add a Firmware File to a Profile

1. From the Profiles Details page, select Firmware (on the secondary menu).

If there is already a firmware file associated with this profile, click the X to remove the file.

2. Click on the Click Here link.

3. Select the firmware file to add.

Note • If the firmware file is not found, you will need to add it to your resources.

4. Click Add Firmware File to add the file and display it on the Profile Details page.

Click Cancel to exit without saving and return to the Profile Details page.

Virtual Device

Virtual Device allows you to add a virtual device file to a profile.

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Profiles View

Add or Select a Virtual Device to this Profile

1. From a Profile Details page, click on the Virtual Device tab.

2. Click on the Click Here link.

3. Select a virtual device file from those listed or browse to the location where the file is stored.

4.

Click to save/add the file to the profile.

Click Cancel to exit without saving and return to the Profile Details page.

Send a Profile to a Printer

When you send a profile to a printer, other operations are performed on the printer. For a list of the operations, refer to What happens when you apply a profile?.

Send a Profile to a Printer from the Profile Details Page

1.

Click the More menu.

2. From the dropdown menu, click Send to Printers.

3. Click on any of the printers that appear in the list.

You may filter printers by name or tag.

You may choose Select All or Deselect All printers in the list.

4. Click Send to send the profile.

Click X to close the dialog box and return to the Profile Details page.

Enable Settings

Enable Settings from the Profiles Details Page

1.

Click the More menu.

2. From the dropdown menu, click Enable Settings.

In the dialog box that opens, the change is confirmed.

Disable Settings

Disable Settings from the Profiles Details Page

1.

Click the More menu.

2. From the dropdown menu, click Disable Settings.

In the dialog box that opens, the change is confirmed.

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Profiles View

Copy a Profile

Copy a Profile from the Profile Details Page

1.

Click More menu,

2. From the dropdown menu, click Copy Profile.

The New Profile Name dialog appears.

3. Enter the new profile name and click Create to accept the new name.

The copy of the profile will appear on the Profiles Listing View.

Click Cancel to exit without saving.

Delete a Profile

Delete a Profile from the Profile Details Page

1.

Click the More menu.

2. From the dropdown menu, click Delete Profile.

In the dialog box that opens, you are asked Do you really want to delete <profile name>?

3. Click Delete to remove the profile.

Note • If the profile is a part of a provisioning event, the profile cannot be deleted.

Click Cancel to return to the Profile Details page.

Add a Network Configuration to a Profile

Add a Network Configuration to a Profile from the Profiles Detail Page

1. Click Network Configurations from the secondary navigation bar.

2. If a list of network configurations is not shown, click on the Click here link.

3. Click on a network configuration.

The network config is immediately added to the profile.

Note • While there is no acknowledgment of the addition, the list collapses and will only display the selected configuration. The pencil icon (to edit) and X icon (to remove) will appear on the right side of the network configuration cell.

Remove a Network Configuration from a Profile

Remove a Network Configuration from a Profile from the Profiles Detail Page

Note • You must select a profile that already has a network configuration.

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Profiles View

1. Click Network Configurations from the secondary navigation bar.

2. Click the small X in the upper right corner of the config cell.

Note • There is no acknowledgment of the action.

The network config is removed from the list and returns to the Profiles Detail Page.

Create a New Network Configuration from a Profile

Add a Network Configuration to a Profile from the Profiles Detail Page

1. Click Network Configurations from the secondary navigation bar.

2. If a list of network configurations is not shown, click on the Click here link. If a network configuration

is associated with the selected profile, the current configuration must be deleted to create a new network configuration.

3. Click on Create New Configuration.

4. Select the desired type of network connection (wired, wireless, or both).

Note • This wizard will dynamically change the fields that must be selected or filled in based on your connection type.

5. Click Next to move to the next screen. (Or, click Previous to move back to the previous screen.)

6. Select the method of assigning IP addresses.

Note • If configuring your printer for a static IP address, the DNS information on that page must be filled in for your printer to find the server and reconnect.

7. Click Next to move to the next screen. (Or, click Previous to move back to the previous screen.)

8. Continue to fill in the required details.

9. Click Next to move to the next screen. (Or, click Previous to move back to the previous screen.)

10. Assign a network configuration name.

11. Click Finish to save the configuration and exit the network wizard.

12. Click Send to apply the network configuration to the printer (or tag).

Click Cancel (and confirm) to exit without saving and return to the Networks Listing View.

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Networks View

Network configurations (configs) are types of connections to printers. There are two basic types: wired and wireless. Printer Profile Manager Enterprise permits one more configuration, which is a combination of both types of connections.

The Network View shows a list of network configurations pointing to this server. On this page, you can manage all of your configurations, and see the connection type, IP addressing method, security mode, and certificates. Additionally, you may filter, search or sort on the listed configurations.

Certificates

Certificates are part of the wireless configuration process for certain wireless securities. If your security requires a certificate, you will be prompted to upload the certificate directly.

Note • If using a P12 archive file type, the private key password and P12 archive file password must be the same.

Supported certificate types:

EAP-TLS, WPA/WPA2 EAP-TLS:

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.CER, .CRT, .DER, .P12, .PFX, .PEM, .KEY, or .NRD

EAP-FAST,WPA/WPA2 EAP-FAST:

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.PAC

EAP-TTLS, PEAP, WPA/WPA2 EAP-TTLS, WPA/WPA2 PEAP:

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.CER, .CRT, .DER, .P12, .PFX, or .NRD

The network configuration wizard will convert the raw certificates into certificates that are compatible with the printer.

What can I do?

If you wish to change a network setting, click on the specific network configuration to go to the Network

Details Page.

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Networks View

Listed below are the other actions available on this page.

l

+Create Config will add a new config to the system.

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The Search box allows you to search for a specific network config by typing in the name or description.

l

Sort By will arrange the configs based on your selection.

Create a Network Configuration

Create a Network Configuration from the Networks Listing View

1. Click +Create Config.

2. Select the desired type of network connection (wired, wireless, or both).

Note • This wizard will dynamically change the fields that must be selected or filled in based on your connection type.

3. Click Next to move to the next screen. (Or, click Previous to move back to the previous screen.)

4. Select the method of assigning IP addresses.

Note • If configuring your printer for a static IP address, the DNS information on that page must be filled in for your printer to find the server and reconnect.

5. Click Next to move to the next screen. (Or, click Previous to move back to the previous screen.)

6. Continue to fill in the required details.

Note • If using a P12 archive file type for certificates, the private key password and P12 archive file password must be the same.

7. Click Next to move to the next screen. (Or, click Previous to move back to the previous screen.)

8. Assign a network configuration name.

9. Click Finish to save the configuration and exit the network wizard.

10. Click Send to apply the network configuration to the printer (or tag).

Click Cancel (and confirm) to exit without saving and return to the Networks Listing View.



Security Username Field

This information applies to the Security Username field that is displayed when you select a Wireless Encryption and Authentication type that requires it.



- 61 -

Networks View

Printers running a Link-OS version lower than 6.6 support a maximum username length up to 32 characters for the wlan.8021x.eap.username setting.



Printers running a Link-OS version 6.6 and later support a maximum username length up to 64 characters for the wlan.8021x.eap.username setting.



If your entire fleet of printers is running Link-OS 6.6 or later, you may check the box to allow up to 64 characters in the field. Otherwise, the username length should not exceed 32 characters.



Important: A username length that exceeds the maximum length supported by the printer will cause printers not to authenticate on your network.



Important: The username length cannot be determined when the SGD escape syntax is used in the field. PPME will check the field length during the process of sending the network configuration to printers. In cases where the length exceeds what the printer supports, the configuration will not be sent to the printer. This will be indicated in the system log.



You may enter a static value for the username or use the SGD escape syntax to create a unique username value for each printer based on the value of a printer setting, e.g. the printer's unique MAC address.

The SGD escape syntax supports concatenating one or more static and SGD values.

To use the SGD escape syntax, enter ${ in the field and begin typing a valid SGD setting. Click the SGD setting you need from the list PPME. The completed syntax for the SGD will be added to the field.



Examples:

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A username based on a printer setting: ${wlan.mac_raw}

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A username based on a static value concatenated with a printer setting: MyCompany${wlan.mac_ raw}

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Networks View

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A username based on a static prefix and suffix concatenated with a printer setting: MyCompany${wlan.mac_raw}@domain.com

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A username based on a multiple static and concatenated printer settings: ${device.unique_ id}MyCompany${wlan.mac_raw}@domain.com

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Networks View

Network Details Page

The Network Configuration item allows you to quickly create a network configuration that can be used across multiple profiles. This allows network admins to configure network connection settings with no knowledge on the individual printer settings.

Note • The Network Configuration Page controls the base connection settings and certificates. The printer and profile detail pages permit additional network settings to be configured.

Best Practice

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It is helpful to keep your network configurations isolated from your printers, profiles, and tags. This is because you may use the same network config with a given printer or its replacement (in the future). Additionally, once created, the network config may be associated with multiple printers, profiles, and tags rather than editing each of those items separately.

View a network configuration listing and its information

The network configuration listing contains information such as name, connection type, and IP addresses assignment method.

l

From the Network Listing View, click on a specific network configuration to go to the Network Details page.

Tabs on this page include:

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Configuration: displays the current network configuration

The More menu includes:

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Apply To Printers

l

Edit

l

Remove

Apply To Printers

Apply a Network Configuration to a Printer from the Networks Details Page

1.

Click the More menu.

2. From the dropdown menu, select Apply to Printers.

A list of printers (and tags) appear.

3. Select the printers (or tags) to which to send the network configuration.

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Networks View

Note • Uncheck the "Reset Printer(s) after sending" box if you do not want to reset the printer after sending the configuration.

4. Click Send to apply the network configuration to the printer (or tag).

Click Cancel (and confirm) to return to the Networks Details Page.

Edit a Network Configuration

Edit a Network Configuration from the Network Details Page

1.

Click the More menu.

2. From the dropdown menu, select Edit.

Note • This action will take you back through the Network wizard to make your changes. See Create

a Network Configuration for details.

3. Change the required details.

Click Next to move to the next screen in the Network wizard. Or, click Previous to move back to the previous screen.

l

Types of Printers: Label/Receipt or Card

l

Types of Connections: Wireless Only, Wired Only, Both Wireless and Wired

l

IP Addressing: All, DHCP, Static, Advanced

l

Final Details: Assign a name to the network configuration and review the settings.

4. Click Finish to save your changes.

Click Cancel (and confirm) to cancel your changes and exit the wizard.

Remove a Network Configuration

Any profile that is associated with the selected network configuration will be affected.

Remove a Network Configuration from the Network Details Page

1.

Click the More menu.

2. From the dropdown menu, select Remove.

3. Click Delete (and confirm) to delete the network configuration.

Click Cancel the deletion and to return to the Network Details page.

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Certificates View

Certificate management automatically updates device certificates in order to improve network security. Security Best Practices increasingly call for these certificates to be unique to each device, rotated out, and replaced on a schedule, which can be as short as three days.

A certificate consists of public information identifying the device and a set of public and private keys used for encrypted communication. PPME manages wireless LAN (WLAN) certificates beginning with PPME version 3.1 and the printer requires Link-OS 6.0 or higher.

Certificate Management requires three components to be configured:

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Certificate Authority Server

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Certificate Management Item (CMI)

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Provisioning Item

The Certificate Authority (CA) server validates and signs your certificate requests. For more information, contact your IT department on your CA server.

Certificate Management Items are similar to printer profiles, and contain information on how to generate your certificate requests. This includes certificate type, encryption type, digest type, etc.

A provisioning item defines when the certificate is requested and applied to your printer. For information about provisioning items, see Provisioning View.

On the Certificates View page, you can set up and manage a CA or CMI from the dropdown menu:

l

Certificate Authorities Details Page

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Certificate Management Items Details Page

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Certificates View

Certificate Authorities View

The Certificate Authorities (CA) View allows you to quickly create aconnection to a CA Server that will be used to sign certificate requests.

Supported CA Servers

Supported CA server types include:

l

Microsoft AD CS: Enterprise CA

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Microsoft AD CS: NDES (with Enterprise CA)

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EJBCA-SCEP: EJBCA 7.1.0 Enterprise

Listed below are the other actions available on this page.

l

+Add Certificate Authority Server: adds a certificate authority (CA) server configuration.

l

Search: allows you to search for a specific certificate authority, CA server type, description, name, and URL. You may use an asterisk (*) as a wildcard in the Search box.

l

View a CA Server's settings.

l

Sort By: sorts a list of CA's.

What can I do?

From the Certificate Authorities View, click on a specific CA to go to the Certificate Authorities Details Page.

Add Certificate Authority Server

Add a Certificate Authority (CA) Server from the CA Listing Page

1. Click the +Add Certificate Authority Server button.

2. Enter the required details.

a. Type: CA server types include Microsoft ADCS, EJBCA-SCEP, and Microsoft ADCS NDES

2019

b. URL: URL for the CA server

c. Polling Timeout (seconds): Frequency that PPME will check with the CA Server to check if

a certificate has been signed.

d. Description: Name for the CA server.

e. Template Name: The name of the certificate template to use on your CA server. This is the

value shown in the Template name field (not the Display name field) on your CA server in the

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Certificates View

certificate template properties. If no value is entered, the IPSECIntermediateOffline template will be used.

Note • This Template Name field is only available when the Microsoft ADCS CA Server type is selected.

f. Username: Your username to access the CA server.

g. Password: Your password to access the CA server. Click the eye icon to show or hide the

password.

h. Server Certificate: Click the + sign to browse for the saved server certificate.

i. Certificate Password: Your password for the certificate. Click the eye icon to show or hide

the password.

3. Click Save to save your changes.

Click the Undo button to delete your changes.

Click Cancel to cancel your changes and return to the CA listing page.

Sort a List of Certificate Authorities

1. Click on the arrowhead inside the Sort by box to display the sort orders.

2. Select the desired sort order.

Certificate Authority Details Page

The Certificate Authority (CA) Details page allows you to view the previously configured settings for that CA.

View a CA Server listing and its information

The Certificate Authorities listing contains information such as name, server type, last modified date and time, and URL.

From the More Menu, actions include:

l

Remove Certificate Authorities

Tabs on this page include:

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Configuration: displays the current CA settings.

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Certificates View

Remove a Certificate Authority

Remove a CA from the CA Details Page

1.

Click the More menu.

2. From the dropdown menu, select Remove.

3. Click Delete (and confirm) to delete the CA configuration.

Click Cancel the deletion and to return to the CA Details page.

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Certificates View

Certificate Management Item View

The Certificate Management Item (CMI) View allows you to create aCMI that can administer and update wireless LAN (WLAN) certificates on connected printers. Once the CMI is created, a corresponding provisioning item is required to automatically manage certificates on selected printers.

Listed below are the other actions available on this page.

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+Create Item: guides you through a wizard to create a Certificate Management Item (CMI).

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Search: allows you to search for a CMI. You may use an asterisk (*) as a wildcard in the Search box.

l

View a CMI's settings.

l

Sort By: sorts a list of CMI's.

What can I do?

From the CMI View, click on a specific CMI to go to the Certificate Management Item Details Page.

Create a Certificate Management Item

Create a Certificate Management Item (CMI) from the CMI Listing Page

1. Click +Create Item.

The Before You Begin dialog opens.

2. Gather all of the information listed.

3. Click Next to move to the next screen. (Or, click Previous to move back to the previous screen. Click

Cancel to exit the CMI Wizard.)

The Certificate Settings dialog opens.

4. From the Server dropdown menu, select the Server Address.

The server address is set within the server configuration which is found in the User menu.

5. Select the Message Digest from the dropdown menu.

6. Select the Encryption Algorithm (and Key Size/Curve) from the dropdown menu.

Note • The Encryption algorithm specifies how the certificate should be encrypted.The following is a list of supported encryptions:

• AlgorithmType: RSA, ECDSA

• KeySize: RSA (2048, 3072, 4096), ECDSA (256, 384, 521)

• ECDSA curve: secp256k1, secp384r1, secp521r1, prime256v1

7. From the Update Certificates dropdown menu, select the Days Before Expiring.

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Certificates View

Note • This is the grace period during which a certificate will be updated.

8. Click Next to move to the next screen. (Or, click Previous to move back to the previous screen. Click

Cancel to exit the CMI Wizard.)

The Certificate Information dialog opens.

9. Select the Common Name from the dropdown menu.

10. Enter the Organization.

(In this field, enter the business or organization unit.)

11. Enter the Organizational Unit.

(In this field, enter the business or organizational unit.)

12. Enter the Email Address.

13. Enter the City.

14. Enter the State.

(In this field, enter state, province or region.)

15. Select the Country from the dropdown menu.

16. In the Alternative Name field, enter any optional/alternate information.

17. Click Next to move to the next screen. (Or, click Previous to move back to the previous screen. Click

Cancel to exit the CMI Wizard.)

The Create a Certificate Management Item dialog opens.

18. Enter the Name of the Certificate Management Item.

19. Enter the Description for the CMI.

20. Click Finish.

Click Cancel and confirm to return to the CMI Listing page.

Click Previous to go back to the previous screen.

Sort a List of Certificate Management Items

Sort a List of CMI's

1. Click on the arrowhead inside the Sort by box to display the sort orders.

2. Select the desired sort order.

Certificate Management Item Details Page

A Certificate Management Item (CMI) defines the information used to generate a printer-specific certificate. This works in conjunction with provisioning to create a system in Printer Profile Manager Enterprise that controls the distribution of a certificate to printers on a user-defined schedule. You may edit or delete yourCMI event on this page.

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Certificates View

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A CMI may not be deleted when it is associated with a provisioning event or a profile.

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For more information on provisioning, see Provisioning View.

View a CMI listing and its information

The CMI configuration listing contains information such as such as name, type, description, last modified date and time, algorithm, and digest.

From the More Menu, actions include:

l

Apply a CMI

l

Edit Certificate Management Items

l

Remove Certificate Management Items

Tabs on this page include:

l

Configuration: displays the current CMI configuration.



Apply CMI

Apply a CMI from the CMI Details Page

1.

Click the More menu.

2. From the dropdown menu, click Apply CMI.

A Certificate Management Item "CMI" dialog box opens.

3. Choose Select All to create and send a CMI for all printers or Deselect All to remove the CMI from

all printers.

4. Click Send to get a Certificate Signing Request (CSR) from the printer.

5.

Click X to close the dialog box.

Edit a Certificate Management Item

Edit a Certificate Management Item (CMI) from the CMI Details Page

1.

Click the More menu.

2. From the dropdown menu, select Edit.

3. Gather the required information listed, and check the boxes, if desired.

4. Click Next to move to the next page.

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Certificates View

5. On the following screens, enter the required fields.

6. Click Next to move to each of the successive pages.

7. Click Finish to save your changes.

Click Cancel (and confirm) to cancel your changes and return to the CMI Details page.

Click Previous to return to the previous page.

Remove a Certificate Management Item

Remove a CMI from the CMI Details Page

1.

Click the More menu.

2. From the dropdown menu, select Remove.

3. Click Delete (and confirm) to delete the CA configuration.

Click Cancel the deletion and to return to the CA Details page.

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Provisioning View

A provisioning item is a scheduled application of a profile, CMI or resource used to update your printer settings, files, and behavior. They can be executed immediately, on the next reconnect of your printer, or on a customizable schedule.

Listed below are the other actions available on this page.

l

The Search box allows you to search for a specific tag by typing in the name or description.

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Sort By will arrange the provisioning items based on your selection.

l

+Create Item will add a provisioning item to the system.

l

Suspend All will suspend all provisioning items.

l

Resume All will resume all provisioning items.

What can I do?

If you wish to change a provisioning item, click on the specific provisioning item to go to the Provisioning

Details Page.

Create an Item

Create a Provisioning Item from the Provisioning Page

1. Click +Create Item.

The Create a Provisioning Item dialog opens.

2. Select the Type of Provisioning: Printer Profile, Printer Resources or Printer Certificates.

3. Click Next.

The Tags dialog opens.

4. Select a tag.

5. Click on the desired Selected Tags radio button.

With any of these tags filters the tags using OR logic.

With all of these tags filters the tags using AND logic.

6. Click Next.

The Configure when to apply the profile dialog opens.

7. From the dropdown menu, select when to provision or apply the profile, resource or certificate.

Choose one of the following:

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Provisioning View

l

On Power Up

l

On a Schedule, and select the additional date, time, and time zone fields.

l

On a Schedule (Repeating), and select the frequency, days, months, dates, and time zone fields.

The Confirmation dialog opens.

8. Review the tags, dates, and times in the Provisioning Item. Confirm the Provisioning Name or add a

new one.

9. Click Finish to confirm.

Click Cancel to return to the Provisioning Listing page.

Click Previous to go back to the previous screen.

Suspend All

Suspend all Provisioning Events from the Provisioning Page

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Click Suspend All.

Note • No acknowledgment appears.

Resume All

Resume All Provisioning Events from the Provisioning Page

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Click Resume All.

Note • No acknowledgment appears.

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Provisioning View

Provisioning Details Page

You may edit, delete, or suspend your provisioning event on this page.

Additionally, view the Operations Log to see whether your events have started, are pending, or have been completed.

Note • When a provisioning item is resumed, it will begin to track the time or power ups as if it has been running all along. However, any events missed while suspended are not retroactively executed.

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A resource may not be deleted when it is associated with a provisioning event or a profile.

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The provisioning feature relies on the server's clock to ensure that provisioning events occur at the correct time. Therefore, the administrator should verify that the clock on the server is set to the correct time and time zone.

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If you are shortening or removing the operation log, do not use "On Power Up" provisioning events.

l

For Provisioning events set to "On Power Up", do not apply more than one event to a printer.

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For Certificate provisioning events, the provisioning item will trigger only if the printer currently has a wireless certificate and the certificate is within its expiry window.

Note • If you are setting up a new printer for the network, you must provision the initial certificate directly through the CMI. See Apply a CMI for more detailed information.

From the More Menu, actions include:

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Suspend Provisioning Item will suspend a provisioning item.

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Resume Provisioning Item will resume a suspended provisioning item.

Note • The Resume Provisioning Item menu option only appears after a provisioning item has been suspended.

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Delete Provisioning Item will delete a provisioning item.

Tabs on this page include:

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Operation Log: tracks the provisioning operations.

l

Profile/Resource/Certificate: displays a list of items (profiles, resources or certificates) to provision.

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Tags: displays a list of tags.

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Schedule: displays when the provisioning event will apply the profile to the printer or tag.

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Provisioning View

Provisioning Types

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Power Up

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Scheduled

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Schedule Recurring

Each one allows you to link a profile or a single resource to one or more tags in the system. All three types behave the same in terms of application of the profile or resource, but they differ on when it is applied.

Power Up Provisioning

Power Up Provisioning is a provisioning item that will apply a resource or a profile to a printer when it is reset or powered on. It will only apply the item being provisioned once per printer for that provisioning item.

Scheduled Provisioning

Scheduled Provisioning items will execute at a certain time and apply the resource or profile to all the printers in the tag at that moment.

Scheduled Recurring Provisioning

Scheduled Recurring Provisioning items are similar to Schedule Provisioning except that they will execute more than once, on some user-defined frequency.

Suspend Provisioning Item

Suspend a Provisioning Item from the Provisioning Details Page

1.

Click the More menu.

2. From the dropdown menu, click Suspend Provisioning Item.

The confirmation dialog appears.

Resume Provisioning Item

Resume a Provisioning Item from the Provisioning Details Page

1.

Click the More menu.

Note • The Resume Provisioning Item will only appear when a suspended provisioning item is selected.

2. From the dropdown menu, click Resume Provisioning Item.

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Provisioning View

The confirmation dialog appears.

Delete Provisioning Item

Delete a Provisioning Item from the Provisioning Details Page

1.

Click the More menu.

2. From the dropdown menu, click Delete Provisioning Item.

The confirmation dialog appears.

3. Click Yes to confirm and delete the provisioning item.

Click Cancel to return to the Provisioning Details page.

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Tagging View

On the Tagging View page, you can set up and manage Tags or Tagging Policies from the dropdown menu:

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Tagging Policies

Note • If Tagging Policy is enabled, the top navigation bar tab changes from Tags to Tagging. Under Tagging, the dropdown menu includes a Tags view and a Tagging Policies view. For more specific information to enable or disable Tagging Policy, see Beta Features.

Overview of Tags, Auto-Tags, and Tagging Policies

Tags are a method of grouping your printers. PPME uses tags to permit you to perform a single action on groups of printers rather than multiple actions on a series of individual printers.

See the Auto-Tag and Tagging Policy Comparison Table for additional details and examples.

Auto-Tags

Auto-Tags are automatically assigned to printers when they connect or reconnect to PPME and match the value of a printer setting. When you create an Auto-Tag, you define the printer setting and its value.

Green tags represent Auto-Tags.

For more information on how to create an Auto-Tag, see Add Auto-Tag.

Tagging Policies

A Tagging Policy creates multiple Auto-Tags based on different values of a printer setting. When you create a tagging policy, you define ONLY the printer setting associated with the Auto-Tags. Auto-Tags may be created if you've previously connected printers to PPME.

The Auto-Tags are assigned to the printers when they connect or reconnect to PPME.

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Tagging View

Once a tagging policy exists in PPME, new Auto-Tags will be automatically created as printers with new and unique values for the defined printer setting connect to PPME.

A stack of green tags represent aTagging Policy.

For more information about a Tagging Policy, see +Add Tag.



Auto-Tag and Tagging Policy Comparison Table

Auto-Tag Tagging Policy

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Creates a single Auto-Tag.

l

The Auto-Tag is based on a single value of a printer setting.

Example • appl.link_os_version = 6.3

l

Printers will automatically get tagged only when they connect or reconnect and the printer setting matches the value.

Example • appl.link_os_version = 6.3

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Creates multiple Auto-Tags.

l

The Auto-Tags are based on different values of a printer setting that exist in the PPME database or from printers that connect.

Example • appl.link_os_version = 5.0, 5.2, 6.0,

6.1, 6.3, etc.

l

When printers connect or reconnect, printers will be tagged by either:

• An existing Auto-Tag created by the Tagging Policy.

appl.link_os_version = 5.0, 5.2, 6.0, 6.1, 6.3, etc.

• A new automatically created Auto-Tag.

A new Auto-Tag will automatically be created when a printer connects to that system with a new unique value. It will be immediately applied to the printer.

appl.link_os_version = 6.4

Tags View

The Tags View shows all of the tags and Auto-Tags that exist in the system.

Note • From this page, Tags View, you may select multiple tags. From the Tag Details Page, you may only select a single tag.

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Tagging View

Note • You will see Auto-Tags if you have had a Tagging Policy enabled at any time in the past. To enable or disable Tagging Policy, see Beta Features

There are two different colors for tags:

• Blue tags represent manual tags. These tags are those that you create and manually assign to a printer. For more information, see +Add Tag.

• Green tags represent Auto-Tags. Auto-Tags are automatically assigned to printers when they connect or reconnect to PPME and match the value of a printer setting. For more information, see Add

Auto-Tag.

For a more detailed explanation of tags, Auto-Tags, and tagging policies, see Tagging View.

Listed below are the other actions available on this page.

l

The Search box allows you to search for a specific tag by typing in the name or description.

l

+Add Tag will create a new tag.

Note • Tag names may not include the hash (#) or percent (%) characters.

l

Add Auto-Tag will create a new Auto-Tag.

The More menu includes the following actions:

l

Reorder by Name

l

Reorder by Description

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Reorder by Creation Date

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Reorder by Number of Printers

Note • The new order affects the order shown for all users across the system.

l

Move to the top of the Global Tag Ranking

l

Show Only Manual Tags

l

Show Only Auto-Tags

l

Show All Tags

What can I do?

If you wish to change a tag, click on the specific tag to go to the Tag Details Page.

If you wish to change the order of the tags, there are two ways to change the order. Both methods will rearrange your tags and Auto-Tags so they appear in a rank order. The new order will apply for all users across the server.

- 81 -

Choose one of the following:

Note • Ranking is limited to the top 40 tags.

1.

Look for in the tag cell. Drag and drop the tags to display them in the new order.

2.

From the More menu, select Move to the top of the Global Tag Ranking.

a. Choose the tag(s) or Select All.

b. Click Apply.

+Add Tag

Add a tag from the Tags View

1. Click +Add Tag.

The Create a Tag dialog box appears.

Tagging View

2. Enter a Tag Name (required) and a Tag Description (optional).

3. Click Create to create the tag.

Click Cancel to close the dialog box and return to the Tags page.

Add Auto-Tag

Add Auto-Tag will automatically assign a tag to a printer with a matching SetGetDo (SGD) value. The AutoTags are applied to the printers when they connect to PPME. Moreover, Auto-Tag will untag printers that no longer match the specified SGD value (if Auto-Remove is enabled).

For more information on SGD commands and the associated values, see The Programming Guide.

Add an Auto-Tag from the Tags View

1. Click the dropdown menu icon beside +Add Tag.

2. Select Add Auto-Tag.

The Add an Auto-Tag wizard appears.

3. From the Create an Auto-Tag based on a Setting page, select a Setting from the dropdown menu.

Choices include:

• Model

• Location

• Firmware Version

• Link-OS Version

• Virtual Device

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Tagging View

• Other Setting (SGD): Select this setting, if you wish to enter a SGD setting not shown in the

Setting list. Enter your SGD setting, in the Other Setting (SGD) field.

Note • As you begin typing in the Other Setting (SGD) field, PPME will offer a list of valid SGD's.

4. Enter a SGD Value (which corresponds with the Setting) in the Value field.

5. Select a Match Type from the dropdown menu. Choices include:

• Whole Word

• Starts With

• Ends With

• Contains

• Regex

6. For Case Sensitivity, select Enabled or Disabled.

7. For Remove Printer from Tag on Value Change, select Enabled to automatically remove a printer

from the tag if the printer SGD value no longer matches.

Example • If you set the SGD to look for value 'A' and the SGD matches, it applies the tag. If later the value is 'B' and if this option is enabled, it will remove the tag. If this option is disabled, it will ignore the change to 'B' and leave the tag on the printer regardless of what the value is.

8. Click Next to move to the next page.

9. Enter a Tag Name (required) and a Tag Description (optional).

10. Click Finish to create the Auto-Tag.

Click Previous to return to the previous page.

Click Cancel to close the dialog box and return to the Tags page.

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Tagging View

Tag Details Page

The tag cell contains the tag name, description, and a list of printers associated with that tag.

Best Practice

You may want to group printers based on the function they perform within your business and based on geographic location. Groups allow you to apply universal settings to all of your printers tagged to a specific function (i.e., shipping department), and then control the timing of the update based on location (i.e., United Kingdom).

Potential attributes for tagging might include:

l

function

l

geographic location

l

building location or floor

l

network type

l

year printer was purchased

l

printer model

l

printer options (cutter, rewind, peel, tear-off)

Simply create a tag and tag the printers you wish to have associated with this tag. You may edit tags at any time, so it's easy to add or remove them from printers whenever you want.

Tabs on this page include:

l

Associated Printers: displays the number of printers, names and serial numbers of the printers, and tags.

l

Tags: displays the tags associated with the specific Auto-Tag policy. Specific information provided includes: creation date and time of the Auto-Tag policy, SGD setting, tagged printers, and description. (Only available for Auto-Tag policies.)

Listed below are the other actions available on this page.

l

Edit a Tag allows you to rename and revise the description of the tag.

l

The Search box allows you to search for a specific printer by typing in the name or description.

l

+Tag Printers will apply printers to the selected tag.

l

Untag Printers will remove the tag from the selected printer, and remove the printer from the asso-

ciated printers list.

Note • This action is only available when a printer is selected.

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Tagging View

l

Select All will select all of the printers shown. (Only available when the tag is associated with at least one printer.)

l

Deselect All will deselect all of the printers shown. (Only available when the tag is associated with at least one printer.)

From the More Menu, actions include:

l

Modify Auto-Tagging will open the Auto-Tag Policy wizard where you may modify your Auto-Tag

Policy settings. (Only available on tags.)

l

Remove Auto-Tagging will convert an Auto-Tag to a tag. (Only available on single Auto-Tags, not cre-

ated by an Auto-Tag Policy.)

l

Convert to Auto-Tag will tag printers that match a specific SGD name and value. (Only available on

tags.)

l

Remove Tag will remove the tag, associated printers, and provisioning events. (Available on tags

and Auto-Tags.)

Tag Printers

Note • You cannot manually add a printer to an Auto-Tag.

Tag a Printer from the Tag Details Page

1. Click on a tag.

2. Click +Tag Printers.

The Apply Printers to Tag <name> dialog appears.

3. Click on the printer name to select it.

Note • The printer names listed will be those printers that are not already associated with this tag.

4. Click Apply to apply the tag to the printer.

Click Cancel (and confirm) to return to the selected tag and associated printers.

Untag Printers

To untag a printer means to remove the tag from a specific printer. The tag remains in the PPME system.

To delete a tag means that you are deleting the tag from all printers and PPME!

You may untag single or multiple serial numbers, and you may search by serial number.

Untag a Printer from the Tag Details Page

1. Click on a tag.

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Tagging View

2. Click on the printer name to select it or click Select All.

Note • The printer names listed will be those printers that are already associated with this tag.

3. Click Untag Printers.

Note • There is no confirmation on this action.

Convert to Auto-Tag

Convert to an Auto-Tag changes a manual tag to an Auto-Tag. Auto-Tag will tag printers that match a specific SetGetDo (SGD) name and value. The Auto-Tags are applied to the printers when they connect to PPME.

Convert a Tag to an Auto-Tag from the Tags View

1. Click on a tag.

2.

Click the More menu.

3. From the dropdown menu, select Convert to Auto-Tag.

The Add an Auto-Tag wizard appears.

4. From the Create an Auto-Tag based on a Setting page, select a Setting from the dropdown menu.

Choices include:

• Model

• Location

• Firmware Version

• Link-OS Version

• Virtual Device

• Other Setting (SGD): Select this setting, if you wish to enter a SGD setting not shown in the

Setting list. Enter your SGD setting, in the Other Setting (SGD) field.

5. Enter a SGD Value (which corresponds with the Setting) in the Value field.

6. Select a Match Type from the dropdown menu. Choices include:

• Whole Word

• Starts With

• Ends With

• Contains

• Regex

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Tagging View

7. For Case Sensitivity, select Enabled or Disabled.

8. For Remove Printer from Tag on Value Change, select Enabled or Disabled to automatically

remove the associated printer from the tag.

This option will remove the tag from the printer if the SGD value no longer applies.

Example • If you set the SGD to look for value 'A' and the SGD matches, it applies the tag. If later the value is 'B' and this option is enabled, it will remove the tag. If this option is disabled, it will ignore the change to 'B' and leave the tag on the printer regardless of what the value is.

9. Click Next to move to the next page.

10. Enter a Tag Name (required) and a Tag Description (optional).

11. Click Finish to create the Auto-Tag.

Click Previous to return to the previous page.

Click Cancel to close the dialog box and return to the Tags page.

Remove a Tag

Once a tag is removed from the system, the tag is no longer associated with any printers or provisioning items, and the provisioning event is paused.

Remove a Tag (in the System) from the Tags Tab

1. Click on a tag.

2.

Click the More menu.

3. From the dropdown menu, select Remove Tag.

4. Click Delete to confirm and remove the tag.

Note • If the tag is a part of a provisioning event, the tag cannot be deleted.

Click Cancel to return to the specific Tag page.

Edit a Tag

Note • You can modify a tag's name and description. For Auto-Tags, you can modify name, description, and the SGD setting while an Auto-Tag from a policy, no changes are permitted. If you edit an Auto-Tag policy, it will regenerate the Auto-Tags, and remove any tagged printers. You may not modify Auto-tags created via a CSV file.

To Edit a Tag or an Auto-Tag from the Tags View:

1. Click on a tag or an Auto-Tag.

2. In the left pane, edit the desired name and/or description.

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Tagging View

3. Press Enter or click outside of the edit fields to apply your changes. (The field will appear with a yel-

low background for a second to acknowledge the change.)

Modify Auto-Tagging

Modify Auto-Tagging will allow you to make changes to the SetGetDo (SGD) name, match type, and value. (This feature is only available on Auto-Tags.)

Modify an Auto-Tag from the Tags Tab

1. Click on an Auto-Tag.

2.

Click the More menu.

3. From the dropdown menu, select Modify Auto-Tagging.

The Add an Auto-Tag wizard appears.

4. From the Create an Auto-Tag based on a Setting page, select a Setting from the dropdown menu.

Choices include:

• Model

• Location

• Firmware Version

• Link-OS Version

• Virtual Device

• Other Setting (SGD): Select this setting, if you wish to enter a SGD setting not shown in the

Setting list. Enter your SGD setting, in the Other Setting (SGD) field.

5. Enter a SGD Value (which corresponds with the Setting) in the Value field.

6. Select a Match Type from the dropdown menu. Choices include:

• Whole Word

• Starts With

• Ends With

• Contains

• Regex

7. For Case Sensitivity, select Enabled or Disabled.

8. For Remove Printer from Tag on Value Change, select Enabled or Disabled to automatically

remove the associated printer from the tag.

This option will remove the tag if the SGD value no longer applies.

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Tagging View

Example • If you set the SGD to look for value 'A' and the SGD matches, it applies the tag. If later the value is 'B' and if this option is enabled, it will remove the tag. If this option is disabled, it will ignore the change to 'B' and leave the tag on the printer regardless of what the value is.

9. Click Next to move to the next page.

10. Enter a Tag Name (required) and a Tag Description (optional).

11. Click Finish to create the Auto-Tag.

Click Previous to return to the previous page.

Click Cancel to close the dialog box and return to the Tags page.

Remove Auto-Tagging

Remove Auto-Tagging will change a single Auto-Tag into a tag. It will also allow you to stop Auto-Tagging new printers, however, previously auto-tagged printers will keep their tags.(This feature is only available on Auto-Tags not created by an Auto-Tag Policy.)

Remove Auto-Tagging from the Tags Tab

1. Click on an Auto-Tag to go to the Tags Landing page.

2.

Click the More menu.

3. From the dropdown menu, select Remove Auto-Tagging.

The Confirmation box opens.

4. Click Remove to confirm and convert the Auto-Tag to a tag.

Note • If the tag is a part of a provisioning event, the tag cannot be deleted.

Click Cancel to remain on the specific Tag Details page.

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Tagging View

Tagging Policies View

The Tagging Policies View shows a list of all of the tagging policies, including the date and time of creation, the printer setting name (sometimes called SGD), number of generated Auto-Tags, and the specific AutoTags.

Each Tagging Policy is identified with a stack of green tags to distinguish a Tagging Policy from an

Auto-Tag .



Example • Let's say you create a Tagging Policy for the printer setting "Model". If you have five different printer models connected to PPME, five auto-tags would be created. When the printers reconnect to PPME, the printers are tagged. Now, you have created five tags based on five different printer models using one printer setting through a Tagging Policy.

Example • Let's say you create a Tagging Policy for the printer setting "Model". This time, you have five printers (all the same model) connected to PPME, only one auto-tag would be created. When the printers reconnect to PPME, the printers are tagged. Now, you have created one tag based on one printer model using one printer setting through a Tagging Policy.

For a more detailed explanation of tags, Auto-Tags, and tagging policies, see Tagging View.

Listed below are the other actions available on this page.

l

The Search box allows you to search for a specific Auto-Tag by typing in the prefix, printer setting name, or suffix fields.

l

+Add Policy will create a new tag or new Auto-Tag.

Note • Tag names may not include the hash (#) or percent (%) characters.

What can I do?

If you wish to change a tag, click on the specific tag to go to the Auto-Tag Policy Details Page.

+Add Policy

A Tagging Policy creates and assigns Auto-Tags to printers in PPME. The Auto-Tags are applied to the printers when they connect to PPME. These Auto-Tags are based on settings specified in the Tagging Policy wizard.

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Tagging View

Notes

Existing manual tags and Auto-Tags may be migrated to an Auto-Tag Policy according to the rules below. The migrated tags may or may not be re-associated with printers.

• If the Auto-Tag Policy creates a tag name with the same name as an existing manual tag or Auto-Tag, those tags will be converted to an Auto-Tag Policy Auto-Tag.

• Printers with SGD settings that do not match any setting values created by the Auto-Tag Policy will not be associated to one of the new Auto-Tag Policy Auto-Tags.

• This means manual tags and Auto-Tags previously associated with printers may be removed and not associated with new Auto-Tag Policy tags.

• Auto-Tags created from an Auto-Tag Policy will not be migrated.

Add a Tag from the Tagging Policies Page

1. Click +Add Policy.

The Add a Tagging Policy wizard appears.

2. From the Create a Tagging Policy based on a Setting page, select a Setting from the dropdown

menu. Choices include:

• Model

• Location

• Firmware Version

• Link-OS Version

• Virtual Device

• Other Setting (SGD): Select this setting, if you wish to enter a SGD setting not shown in the

Setting list. Enter your SGD setting, in the Other Setting (SGD) field.

3. To Remove Printer from Tag on Value Change, click the slider.

Available settings include or .

• Enabled: a printer will be removed from the tag if the printer settings no longer matches the

value defined in the tag.

• Disabled: a printer will not be removed from the tag if the printer settings no longer matches the

value defined in the tag.

4. Click Next to move to the next page.

5. From the Tagging Policy Details page, enter a Prefix, Suffix, or Tag Description (optional).

The Tag Name is populated based on your selection in the Setting menu.

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Tagging View

Note • Each Tagging Policy must have an exclusive name. (The Tagging Policy name = Prefix + SGD + Suffix.)Thus, the Prefix and Suffix may be used to create unique names for policies with the same SGD setting.

6. To change Migrate existing tags, click the slider.

Available settings include or .

• Enabled will migrate any existing manual tag or Auto-Tag with a name that matches the

selected setting to a new tag generated by the Auto-Tag Policy. (Default setting.)

After the tags have been migrated, any printers that do not match the selected setting will not be added to the new tag generated by the Auto-Tag Policy.

• Disabledwill not migrate any tag with a name that matches the selected setting with a new tag

generated by the Auto-Tag Policy.

7. Click Finish to create the tagging policy.

Click Previous to return to the previous page.

Click Cancel (and confirm) to close the wizard, and return to the Tagging Policies page.



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Tagging View

Auto-Tag Policy Details Page

The tagging policy (or Auto-Tag policy) Details page shows the setting name and the last modified date in the right pane. With the Configuration tab selected, this page also displays the prefix, tag name, suffix, description, and the Auto Remove setting.

If you wish to change anything on this page, you must edit the Auto-Tag Policy. (See the More Menu actions below.)

Tabs on this page include:

l

Configuration: displays the prefix, tag name, suffix, description, the auto remove setting, and migrate

existing (manual tags and Auto-Tags).

l

Tags: displays the create date and time, name of the Auto-Tags created, and the numbers of the

printers tagged.

From the More Menu, actions include:

Note • If any Auto-Tag (created by an Auto-Tag policy) is associated with a provisioning event, the Edit and Remove options will generate an error.



l

Edit opens the Tagging Policy wizard where you may make any revisions to the Auto-Tag Policy.

Note • All previous tags for this policy are removed, and new tags will be regenerated when you complete the wizard.

l

Remove will remove the tag, and associated printers. (Available on tags and Auto-Tags.)

Auto-Tag Policy Configuration

The Configuration tab page displays the prefix, SGD setting or Tag Name, suffix, description of the AutoTag Policy, and the Auto Remove setting. The Auto-Tag Policy Details page shows the setting name and the last modified date in the right pane.

Note • No changes to the Auto-Tag Policy are permitted on this page.

To edit the Auto-Tag Policy, click the More menu, and select Edit.

To remove the Auto-Tag Policy, click the More menu, and select Remove.

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Tagging View

Auto-Tag Policy Tags

The Tags tab displays the Auto-Tags generated and number of tagged printers based on the Auto-Tag Policy. The Auto-Tag Policy Details page shows the setting name and the last modified date in the right pane.

Note • No changes to the Auto-Tag Policy are permitted on this page.

To edit the Auto-Tag Policy, click the More menu, and select Edit.

To remove the Auto-Tag Policy, click the More menu, and select Remove.

Edit a Tagging Policy

You may edit a tagging policy.

Note • If the Auto-Tag is a part of a provisioning event, the Auto-Tag cannot be deleted.

Edit a Tagging Policy from the Tagging Policy Details Page

1. Click on a tagging policy.

2.

Click the More menu.

3. From the dropdown menu, select Edit.

4. Click Edit again to confirm the regeneration of the Auto-Tags.

Click Cancel to return to the specific Tagging Policy page.

The Tagging Policy wizard opens (after confirmation) to permit changes to the tagging policy.

5. From the Create a Tagging Policy based on a Setting page, select a Setting from the dropdown

menu. Choices include:

• Model

• Location

• Firmware Version

• Link-OS Version

• Virtual Device

• Other Setting (SGD): Select this setting, if you wish to enter a SGD setting not shown in the

Setting list. Enter your SGD setting, in the Other Setting (SGD) field.

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Tagging View

6. Choose Enabled or Disabled to automatically remove the tag from the associated printer(s).

7. Click Next to move to the next page.

8. From the Tagging Policy Details page, enter a Prefix, Suffix, or Tag Description (optional).

The Tag Name is populated based on your selection in the Setting menu.

9. Click Finish to create the tagging policy.

Click Previous to return to the previous page.

Click Cancel (and confirm) to close the wizard, and return to the Tagging Policies page.

Note • All previous tags for this policy are removed, and new tags will be regenerated when you complete the wizard.

Remove a Tagging Policy

Once a tagging policy is removed from the system, the Auto-Tag is removed and no longer associated with any printers.

Note • If any of the generated Auto-Tags are associated with a provisioning event, the Auto-Tag Policy cannot be deleted.

Remove a Tagging Policy from the Tagging Policy Details Page

1. Click on a tag.

2.

Click the More menu.

3. From the dropdown menu, select Remove.

4. Click Delete to confirm and remove the Auto-Tag Policy and generated tags.

Click Cancel to return to the specific Tagging Policy page.

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Resources View

Resources are graphics, firmware, formats, security, other files or fonts that can be stored in the system, sent to a printer, or downloaded to your local computer. Uploaded resources will be available to all the users logged into Printer Profile Manager Enterprise.

View a Resource and Its Information

The resource line item contains information such as name, upload date, description, and size.

l

Click anywhere in the white area of the resource cell.

Note • If you click on the resource name, a dithered version of the image is displayed.

The Search box allows you to search for a specific resource by typing in the name or description. You may use an asterisk (*) as a wildcard in the Search box.

Listed below are the other actions available on this page.

l

The Search box allows you to search for a specific resource by typing in the name or description.

l

+Add Resource will allow you to add a resource from your computer.

l

Sort By sorts a list of resources based on your selection.

l

Apply and Remove a Filter allows you to filter by resource file types.

What can I do?

If you wish to change a resource, click on the specific resource to go to the Resource Details Page.

Add a Resource

Add a Resource using the +Add Resource Button from the Resources Page

1. Click +Add Resource.

The Open dialog box appears.

2. Click on a file (or several files) and press Open.

Note • The maximum file size that may be uploaded is 50MB.

Click Cancel to close the dialog box and return to the Resources page.

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Resources View

Drag and Drop a Resource

l

Drag and drop a file (from your computer) on the Resources View page.

Sort a List of Resources

1. Click on the arrowhead inside the Sort by box to display the sort orders.

2. Select the desired sort order.

Apply and Remove a Filter

Apply/Remove a Filter

All items listed under "Selections" are initially selected.

l

To apply a filter, click on the name of the filter in the File Type list.

The filter will move up to the Selections list.

l

To remove a filter, click on the name under Selections at the top of the left pane.

The filter will move down to the File Type list in the left pane.

Available Filters on the Resources View

l

Label Printer Firmware

l

Card Printer Firmware

l

Fonts

l

Graphics

l

Formats

l

Security

l

Json

l

Zip

l

Other

Resource Details Page

Lets you apply actions to a resource depending on the resource type.

l

A resource may not be deleted when it is associated with a provisioning event or a profile.

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Resource Types:

l

FIRMWARE

l

FONT

l

GRAPHIC

Note • All image files are converted to .png files.

l

FORMAT

l

SECURITY

l

OTHER

l

TEXT

l

CERTIFICATE

l

KEY

Resources View

From the More Menu, actions include:

The following actions are available from the More menu depending on the resource type:

l

Send Resource: send the resource content byte for byte to a printer

l

FORMAT

l

FIRMWARE

l

Store Resource: store the resource to a printer

l

FONT

l

GRAPHIC

l

TEXT

l

CERTIFICATE

l

KEY

l

Download Original: download originally uploaded resource

l

All types

l

Download Dithered: view the dithered image

l

GRAPHIC

l

Download Prepared: download ZPL command to store the resource

l

All types

l

Delete Resource: delete the resource from database

l

All types

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Resources View



Listed below are the other actions available on this page.

l

Operation Log tab tracks all operations sent to and received from a printer.

l

Preview tab will display the selected resource.

l

Edit a Resource allows you to rename and revise the description of the resource.

Send Resource

Note • If the printer is in an error state, the printable files will be queued in the printer. Some files will not be processed until the error is cleared. The system will not provide any acknowledgment that the action is in queue.

Send Resource to a Printer from the Resources Details Page

1. Click anywhere in the resource cell.

Note • Clicking on the name of the resource file will display a dithered preview. Clicking anywhere (not on the name of the file) will open the Resource Details Page.

2.

Click the More menu.

3. From the dropdown menu, select Send Resource.

The Send Resource <resource name> dialog box appears at the top of the Printers View.

4. Select the printer(s) using one of the following methods.

• Click the individual checkbox beside a specific printer in the Printers list.

• Click Select All in the dialog box.

5. Click Send to send the resource to the selected printer(s).

Click X to close the dialog box and return to the Resources Details page.

Store Resource

Store Resource on a Printer from the Resources Details Page

1. Click anywhere in the resource cell.

Note • Clicking on the name of the resource file will display a dithered preview. Clicking anywhere (not on the name of the file) will open the Resource Details Page.

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Resources View

2.

Click the More menu.

3. From the dropdown menu, select Store Resource.

The Store Resource <resource name> dialog box appears at the top of the Printers View.

4. Select the printer(s) using one of the following methods.

• Click the individual checkbox beside a specific printer in the Printers list.

• Click Select All in the dialog box.

5. Click Store to store the resource on the selected printer(s).

Click X to close the dialog box and return to the Resources Details page.

Note • Graphic types, when stored to the printer, will be converted to PNG file or saved as a GRF file. (A GRF file is not converted, simply saved as the same file type.)

Delete Resource

Delete Resource from the Resources Details Page

1. Click anywhere in the resource cell.

Note • Clicking on the name of the resource file will display a dithered preview. Clicking anywhere (not on the name of the file) will will open the Resource Details Page.

2.

Click the More menu.

3. From the dropdown menu, select Delete Resource.

4. Click Delete to confirm and remove the resource file.

Note • If the resource is a part of a profile or provisioning event, the resource cannot be deleted.

Click Cancel to remain on the Resource page.



Edit a Resource

Edit a Resource from the Resources Details Page

1. In the left pane, edit the desired name and/or description.

2. Enter the desired name and description.

3. Press Enter or click anywhere outside of the field to apply your changes.



- 100 -

Zebra Printer Profile Manager Enterprise Printer Profile Manager Enterprise V3.3 User Guide (en)

Specifications and Main Features

Frequently Asked Questions

User Manual

User Interface

The Navigation Bar

At-a-Glance Printer Status

User Menu

Listing View

Details Page

Account Roles and Permissions

Printers View

Listed below are the other actions available on this page.

What can I do?

View a Printer and Its Information

Listed below are the other actions available on this page:

Discover a Printer

Discover a Printer from the Printers Listing View

Discover Printers using a Multicast Search

Discover Printers on a Specified Subnet

Add a Printer from the Discovered Printers

Manually Add a Printer

Discover Printers Using a CSV File

Status Definitions

Add Printers Using a CSV File

Status Definitions

Troubleshooting

Search and Filter Printers

Use Search Box as a Filter for the Specific Categories

Search and Filter Changes the URL

Sort a List of Printers

Sort a List of Printers

Apply and Remove a Filter

Available Filters on the Printers Listing View

Apply/Remove a Filter

Search and Filter Tags

Use Search Box as a Filter for Tags

Quick Tag

Add and Apply a Tag to a Printer from the Home Page

Printer Listing Settings

Display or Hide Battery and Odometers from the Printer Listing Page

Remove Printers

Remove All Printers from the Printers Listing Page

Printer Details Page

Best Practice

From the More Menu, actions include:

Create Profile

Tabs on this page include:

Operation Log

Create a Profile from the Printer Details Page

View a Printer's Web Page

View a Printer's Web Page from the Printer Details Page

Export Printer Data

Export Printer Data from the Printer Listing Page

Force Reconnect

Force Reconnect a Printer from the Printer Details Page

Remove a Printer

Remove a Printer from Printer Details Page

Operation Log

What is an Operation Log?

Settings

What Settings are available?

Configure (Modify) the Settings from the Printer Details Page

Refresh the Settings View

Objects

What are objects?

Add an Object from the Printer Details Page

Odometer

Refresh the Odometer

Tags

View the Tag(s) Associated with a Specific Printer

Weblink

View the Weblink Info from the Printer Details Page

Change the Weblink Connection

Listed below are the other actions available on this page:

Batteries View

What can I do?

Battery Details Page

Tabs on this page include:

Remove a Battery