Printer Profile Manager Enterprise
(PPME)
Preparation for Installation and Setup
P1124501-02EN
About This Document
When installing and using any server-based application, some preparation in advance is required. This
document provides Best Practices to ensure a successful installation.
This document is intended to complement the PPME Installation Guide. Both documents should be
reviewed prior to the installation and setup of PPME.
The information in this document relates to the PPME On-Premise version v3.2.x and later.
Who Should Use This Document
This document is intended for use by:
• any person who needs to perform the installation and setup of PPME
• any person who will use the features within PPME
Your Information Technology team, specifically members responsible for Network and Security, should
review these documents and understand the requirements prior to installation.
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System and Network Requirements
Before starting the installation, check the following system and network requirements.
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Requirements
Consider
Supported Operating Systems:
processor
PPME can be installed on servers running these listed
Supported Browsers:
The requirement is for a Chromium-based browser.
will be validated using Chrome.
Server Requirements:
Using the recommended specification will maximize
Best Practice
Network Port Requirements:
for internet access.
PPME is a network-based software product. It requires
STEP 1: Prepare for Installation
• Windows® 2012, 64-bit
processor
• Windows Server 2016, 64-bit
processor
• Windows Server 2019, 64-bit
processor
• Windows Server® 10, 64-bit
• Chrome Browser version 76 or
higher
• CPU cores:
o 4 (minimum)
o 8 (recommended)
• Memory (RAM): 16GB
• Minimum: 50GB available drive
space
• Using the printer analytics or
battery management functions
will require up to 1TB of disk
space.
operating systems whether physical or virtualized. In
general terms, if the physical or virtualized server can
run the operating system, it can run PPME.
Zebra tests on Chrome. To be clear, other Chromiumbased browsers can be used, however, reported issues
performance, especially when performing operations on
a higher number of printers.
: Zebra recommends that PPME
is installed on a physical or virtual server that
complies with Microsoft
baselines. Local access to the server should only
be by an administrator for software updates,
maintenance, and backup. It should not be used
as a workstation.
Windows security
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Internet Access
Internet access is required to complete the installation and to use PPME.
both local network connectivity and internet access to
• The PPME server requires
outgoing port 443 to be open to
the internet for the license
system and certificate signing.
• Proxy details if they are required
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install and operate. Please carefully review the
Network Port Requirements to ensure that the app’s
connectivity needs are supported by the installation and
use environment.
PPME needs proxy details to be set
independently to those set in Windows.
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installation process.
Network Port Requirements:
may need to be opened.
After installation you will need to add printers to PPME,
• Access to my.nalpeiron.com is
required by the licensing
system.
• Access to acs.zebra.com is
required for certificate signing.
Internet access is required as PPME contacts
the license server every 24 hours and is
necessary for both the 30-day Trial and licensed
versions of PPME.
Access to acs.zebra.com is required when
choosing the Basic (SHA1) connection between
the printer and PPME. Printers running Link-OS
v4 and earlier require this type of connection.
Access to acs.zebra.com is needed during
installation and when updating the Basic Printer
Connection & Certificates from the PPME Admin
configuration page. If all printers are running
Link-OS v5 or later, Zebra recommends
choosing the Advanced connection.
Choosing the Basic or Advanced connection type
determines whether SHA1 or SHA256 certificates
are used for the secure connection between
printers and PPME. Choosing Advanced will
result in certificates being deployed to the printer.
(Basic and Advanced pertain to connection types
only; they do not determine available features in
PPME.)
Best Practice
Use a PPME Demo installation to validate the
product features work as expected before
moving into a live production environment.
Additionally, if a test environment is used to
preview and test the installation and use of
PPME, the production environment will require
the same capabilities for successful installation
and use.
The Installation Guide contains many more details on
installing PPME. Please review it as a key step in your
Internal Network - Outgoing Ports
• Discovery of printers utilizes
UDP on port 4201.
• Is Multicast supported on your
network for printer discovery?
• Initial printer configuration may
use TCP ports 9100, 9200, or
6101.
• If using LDAP, additional ports
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which is done by discovering and configuring printers
on your network. Specific ports are required for the
discovery and sending of the configuration settings to
the printer.
Consider if LDAP will be used to authenticate
PPME users.
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Network Port Requirements:
‒ Port 443: client connections
Installation folder:
The person installing the software must have
Local user account:
Consider the user account that will be used to
%SYSTEMDRIVE%\Users\<username>\.PPME
Internal Network - Incoming Ports
• The server firewall should be
configured to only allow the
following incoming ports:
‒ Port 8443: printer
connections
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The default installation folder is:
C:\Program Files\Zebra
Technologies\Printer Profile
Manager Enterprise
The user account that will be used to
install PPME.
Administrative privileges on the server where PPME is
being installed.
Consider if you need to install the product
somewhere other than the default location.
install PPME. Additional files will be installed at
this location:
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Gather the following information before you begin the installation and setup.
APPENDIX A – SETUP WIZARD SCREENS shows the screens displayed during the Setup Wizard.
The following information is required to complete the Setup Wizard.
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Requirements
Additional Details
Administrator and additional User
A PPME administrator account must be created.
requirements.
PPME Server FQDN:
The FQDN will be used in the certificate generation
server’s FQDN.
PPME License Number:
PPME can be downloaded and installed in
a license or the trial/demo to work.
Network IP Addressing:
Consider how your printers will get their IP
requirements.
Outgoing Email (SMTP) Server
Best Practice
setup to ensure the email system is working.
STEP 2: Run the Setup Wizard
account information:
• Full Name
• Username
• Email Address
• Password
• Fully Qualified Domain Name
(FQDN)
• Your 18-digit license number
• 30-Day Trial/Demo does not
require a license number.
• DHCP or Static/Permanent IP
addressing
• Your DNS Server List
• Your DNS Domain Name
When creating the Administrator account or adding
additional PPME users, you must have the details
shown in the left pane.
When a new user accepts an email invitation to
join the system, they will need to establish a
password.
Refer to the PPME Installation Guide for password
and connections may fail if this is incorrect.
The Setup Wizard can attempt to detect the
Trial/Demo mode as fully functional and will
support up to 7K printers for 30 days. As noted in
the previous section, internet access is required for
address.
The DNS Server List is a space-delimited list of
DNS Server IPv4 addresses.
The DNS Domain Name must be a valid DNS
name
(e.g., no white space in the name and no longer
than 255 characters).
Refer to the PPME Installation Guide for further
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Details:
• Host Name
• Port
• From email address
• Authentication credentials, if
required.
• Is SSL required?
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PPME uses email to invite new users and to
recover forgotten login credentials.
If the email server configuration is not set up in
PPME, it will not be able to support the “Forgot
Password” feature.
During setup, configure PPME to connect
to your SMTP server.
Use the “Send Test Email” option during
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