MC93XX
Mobile Computer
User Guide
MN-003525-05 Rev A
Copyright
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many
jurisdictions worldwide. Google, Android, Google Play and other marks are trademarks of Google LLC. All other
trademarks are the property of their respective owners. ©2020 Zebra Technologies Corporation and/or its affiliates.
All rights reserved.
COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to www.zebra.com/
copyright.
WARRANTY: For complete warranty information, go to www.zebra.com/warranty
END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula
Terms of Use
• Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra
Technologies”). It is intended solely for the information and use of parties operating and maintaining the
equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any
other parties for any other purpose without the express, written permission of Zebra Technologies.
• Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
• Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
• Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever (including,
without limitation, consequential damages including loss of business profits, business interruption, or loss of
business information) arising out of the use of, the results of use of, or inability to use such product, even if
Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not
apply to you.
.
.
Revision History
Changes to the original guide are listed below:
Change Date Description
-01 Rev A 03/2019 Initial release.
-02 Rev A 07/2019 Updated to include MC93XX freezer configuration.
-03 Rev A 10/2019 Updated to include SE4750 Direct Part Marking (DPM)/Direct Part Marking - Wide
-04 Rev A 02/2020 Updated Installing a microSD Card section with supported SD cards.
-05 Rev A 03/2020 Changed KeyManager to KeyMappingMgr in the Keypads chapter.
(DPW), SE4770 scanner, and additional keypads.
2
Table of Contents
Copyright ......................................................................................................................... 2
Terms of Use .................................................................................................................. 2
Revision History .............................................................................................................. 2
About This Guide........................................................................................................ 10
Introduction ................................................................................................................... 10
Documentation Set ....................................................................................................... 10
Configurations .............................................................................................................. 11
Software Versions ......................................................................................................... 11
Chapter Descriptions .................................................................................................... 12
Notational Conventions ................................................................................................. 12
Related Documents ...................................................................................................... 13
Service Information ....................................................................................................... 13
Provide Documentation Feedback ................................................................................ 14
Getting Started............................................................................................................ 15
Introduction ................................................................................................................... 15
Unpacking ..................................................................................................................... 15
Device Features ........................................................................................................... 16
Setup ............................................................................................................................ 19
Installing a microSD Card ...................................................................................... 19
Backup Power ....................................................................................................... 24
Charging Temperature .......................................................................................... 24
Charging Spare Batteries ...................................................................................... 24
Google Account Setup .......................................................................................... 24
Zebra Visibility Services ........................................................................................ 25
Replacing the Battery in the Device ...................................................................... 25
Hot Swap Mode ..................................................................................................... 27
Accessing Device Settings .................................................................................... 28
Battery Management ..................................................................................................... 28
3
Table of Contents
Monitoring Battery Usage ...................................................................................... 28
Low Battery Notification ......................................................................................... 29
Battery Optimization .............................................................................................. 29
Real-Time Clock Backup ....................................................................................... 30
Setting the Date and Time ............................................................................................ 30
Display Settings ............................................................................................................ 30
Setting the Screen Brightness ............................................................................... 30
Setting Screen Timeout ......................................................................................... 31
Setting Screen Rotation ........................................................................................ 31
Setting Font Size ................................................................................................... 31
Setting Display Size .............................................................................................. 32
Ambient Display .................................................................................................... 33
Touch Panel Mode ................................................................................................ 33
Keyboard Backlight ............................................................................................... 34
Setting Notification LED ........................................................................................ 35
General Sound Setting .................................................................................................. 35
Wake-Up Sources ......................................................................................................... 36
Using the Device......................................................................................................... 38
Introduction ................................................................................................................... 38
Google Mobile Services ................................................................................................ 38
Home Screen ................................................................................................................ 38
Home Screen ................................................................................................................ 39
Setting Home Screen Rotation .............................................................................. 39
Status Bar .............................................................................................................. 40
Status Icons .................................................................................................... 40
Notification Icons ............................................................................................. 42
Managing Notifications .................................................................................... 42
Setting App Notifications ................................................................................. 43
Viewing Notification Settings for All Apps ....................................................... 44
Controlling Lock Screen Notifications ............................................................. 44
Notification Indicator ....................................................................................... 44
Quick Access Panel ........................................................................................ 44
Editing Icons on Quick Settings ............................................................................. 45
App Shortcuts and Widgets ................................................................................... 46
Adding an App Shortcut to the Home Screen ................................................. 46
Adding a Widget to the Home Screen ............................................................. 46
Moving Items on the Home Screen ................................................................. 47
Removing an App Shortcut or Widget from the Home Screen ....................... 47
Folders .................................................................................................................. 47
Creating a Folder ............................................................................................ 47
Naming Folders ............................................................................................... 47
Removing a Folder .......................................................................................... 48
4
Table of Contents
Home Screen Wallpaper ....................................................................................... 48
Using the Touchscreen ................................................................................................. 48
Keyboards ..................................................................................................................... 49
Virtual Keyboard Configuration ............................................................................. 49
Enabling Virtual Keyboards ............................................................................. 49
Switching Between Virtual Keyboards ............................................................ 49
Physical Keyboard Configuration .......................................................................... 49
Enabling Physical Keyboards ......................................................................... 49
Using the Enterprise Keyboard ............................................................................. 49
Numeric Tab ................................................................................................... 50
Alpha Tab ........................................................................................................ 50
Additional Character Tab ................................................................................ 50
Scan Tab ......................................................................................................... 51
Do Not Disturb Feature ................................................................................................. 51
Limit Sounds and Vibrations ........................................................................... 51
Total Silence ................................................................................................... 51
Alarms Only .................................................................................................... 52
Priority Notifications Only ................................................................................ 52
Silence Sounds During Certain Times ............................................................ 53
Silence Sounds During Events and Meetings ................................................. 53
Turn Sounds Back On ..................................................................................... 53
Override Do Not Disturb for Specific Apps ............................................................ 54
Apps .............................................................................................................................. 54
Accessing Apps ............................................................................................................ 57
Switching Between Recent Apps .......................................................................... 57
Un-Locking the Screen .......................................................................................... 58
Smart Lock ............................................................................................................ 60
Resetting the Device ..................................................................................................... 61
Performing a Soft Reset ................................................................................................ 62
Performing a Hard Reset ....................................................................................... 62
Suspend Mode .............................................................................................................. 62
Transferring Files with a Host Computer via USB ........................................................ 62
Transferring Files .......................................................................................................... 62
Transferring Photos ............................................................................................... 63
Disconnect from the Host Computer ..................................................................... 63
Applications ................................................................................................................ 64
Introduction ................................................................................................................... 64
Battery Manager ........................................................................................................... 64
Heater Control .............................................................................................................. 67
Status .................................................................................................................... 67
Advanced .............................................................................................................. 68
Files ............................................................................................................................. 70
5
Table of Contents
Contacts ....................................................................................................................... 71
Adding a Contact ................................................................................................... 71
Editing Contacts .................................................................................................... 71
Deleting Contacts .................................................................................................. 71
Camera ........................................................................................................................ 72
Taking Photos .............................................................................................................. 73
Taking a Panoramic Photo .................................................................................... 74
Recording Videos .................................................................................................. 74
Photo Settings ....................................................................................................... 75
Rear Camera .................................................................................................. 76
Video Settings ................................................................................................. 76
Rear Camera .................................................................................................. 77
Photos .......................................................................................................................... 78
Working with Albums ...................................................................................... 79
Sharing an Album .................................................................................................. 80
Deleting an Album ........................................................................................... 80
Working with Photos ....................................................................................... 81
Viewing and Browsing Photos ........................................................................ 81
Cropping a Photo ............................................................................................ 81
Setting a Photo as a Contact Icon .................................................................. 82
Sharing a Photo .............................................................................................. 82
Deleting a Photo ............................................................................................. 83
Working with Videos .............................................................................................. 83
Watching a Video ............................................................................................ 83
Sharing a Video .............................................................................................. 83
Deleting a Video .............................................................................................. 83
DataWedge Demonstration .......................................................................................... 84
Scanner Selection ................................................................................................. 85
Sound Recorder ........................................................................................................... 86
PTT Express Voice Client ............................................................................................. 86
PTT Audible Indicators ................................................................................................. 87
PTT Notification Icons ........................................................................................... 87
Enabling PTT Communication ............................................................................... 87
Selecting a Talk Group .......................................................................................... 88
PTT Communication .............................................................................................. 88
Creating a Group Call ..................................................................................... 88
Responding with a Private Response ................................................................... 88
Disabling PTT Express Voice Client Communication ............................................ 89
RxLogger ..................................................................................................................... 90
RxLogger Utility ............................................................................................................ 91
Diagnostic Tool ............................................................................................................ 92
Settings ................................................................................................................. 95
Battery Test Information ........................................................................................ 95
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Table of Contents
GPS Test Information ............................................................................................ 96
System Test Information ....................................................................................... 96
WLAN Test Information ......................................................................................... 96
WWAN Test Information ........................................................................................ 96
Bluetooth Test Information .................................................................................... 96
Device Central ............................................................................................................. 97
Paging an RS6000 Ring Scanner ................................................................................ 98
Data Capture................................................................................................................ 99
Introduction ................................................................................................................... 99
Integrated Imager .......................................................................................................... 99
Operational Modes ................................................................................................ 99
Laser Scanner ............................................................................................................. 100
RS507/RS507X Hands-Free Imager .......................................................................... 100
RS6000 Bluetooth Ring Scanner ................................................................................ 100
DS3678 Digital Scanner .............................................................................................. 100
Scanning Considerations ............................................................................................ 101
Barcode Capture with Imager ..................................................................................... 101
Barcode Capture with Laser Scanner ......................................................................... 102
Scanning with RS507/RS507X Hands-Free Imager ................................................... 103
Scanning with RS6000 Bluetooth Ring Scanner ......................................................... 105
Scanning with the DS3608 USB Scanner or DS3678 Bluetooth Scanner .................. 106
Pairing the RS507/RS507X/RS6000 Hands-Free Imager .......................................... 107
Pairing Using Near Field Communication ................................................................... 107
Pairing in HID Mode Using Near Field Communication ...................................... 108
Pairing Using Simple Serial Interface (SSI) ......................................................... 109
Pairing Using Bluetooth Human Interface Device ............................................... 110
Pairing a Bluetooth Scanner ................................................................................ 111
Pairing Using Bluetooth Human Interface Device ............................................... 111
DataWedge ......................................................................................................... 112
Enabling DataWedge ................................................................................................. 113
Disabling DataWedge .......................................................................................... 113
Wireless ..................................................................................................................... 114
Introduction ................................................................................................................. 114
Wireless Local Area Networks .................................................................................... 114
Connecting to a Wi-Fi Network ................................................................................... 114
Removing a Wi-Fi Network .................................................................................. 116
Bluetooth ............................................................................................................. 116
Adaptive Frequency Hopping .............................................................................. 116
7
Table of Contents
Security ....................................................................................................................... 117
Bluetooth Profiles ................................................................................................ 117
Bluetooth Power States ....................................................................................... 118
Bluetooth Radio Power ........................................................................................ 118
Enabling Bluetooth ........................................................................................ 118
Disabling Bluetooth ....................................................................................... 119
Discovering Bluetooth Device(s) ................................................................... 119
Changing the Bluetooth Name ............................................................................ 119
Connecting to a Bluetooth Device ................................................................. 119
Selecting Profiles on the Bluetooth Device ......................................................... 120
Unpairing a Bluetooth Device .............................................................................. 120
Using a Bluetooth Headset .................................................................................. 120
Near Field Communications ........................................................................................ 120
Reading NFC Cards ............................................................................................ 121
Sharing Information Using NFC .......................................................................... 122
Cast ..................................................................................................................... 122
Accessories............................................................................................................... 123
Introduction ................................................................................................................. 123
MC93XX Accessories ................................................................................................. 123
1-Slot USB Charge Cradle with Spare Battery Charger ...................................... 127
Charging the Battery ........................................................................................... 128
Charging Temperature .................................................................................. 128
4-Slot Charge Only ShareCradle ............................................................................... 129
Charging the Battery ........................................................................................... 129
Battery Charging in the 4-Slot Charge Only ShareCradle ................................... 130
Charging Temperature .................................................................................. 130
4-Slot Ethernet ShareCradle ...................................................................................... 131
Battery Charging in the 4-Slot Ethernet ShareCradle ......................................... 131
Charging Temperature .................................................................................. 132
4-Slot Spare Battery Charger ..................................................................................... 133
16-Slot Spare Battery Charger .................................................................................... 134
USB Charge/Com Snap-on Cup ................................................................................ 135
Connecting the USB Charge Cable to Device ........................................................... 136
Connecting the USB Charge/Com Snap-on Cup Cable to Host Computer ......... 136
Charging the Device .................................................................................................. 138
Disconnecting the USB Charge/Com Snap-on Cup ............................................ 138
MC93XX Charge Only Adapter .................................................................................. 140
Charge Only Adapter Installation ........................................................................ 141
Rubber Boot ............................................................................................................... 143
Installing the Hand Strap ............................................................................................ 145
Un-powered Forklift Mount ......................................................................................... 146
8
Table of Contents
Maintenance and Troubleshooting ......................................................................... 148
Introduction ................................................................................................................. 148
Maintaining the Device ................................................................................................ 148
Battery Safety Guidelines ........................................................................................... 148
Cleaning Instructions .................................................................................................. 149
Approved Cleanser Active Ingredients ................................................................ 149
Harmful Ingredients ............................................................................................. 149
Device Cleaning Instructions ............................................................................... 150
Special Cleaning Notes ....................................................................................... 150
Cleaning Materials Required ............................................................................... 150
Cleaning Frequency ............................................................................................ 150
Cleaning the Device ............................................................................................ 150
Housing ......................................................................................................... 150
Display .......................................................................................................... 150
Exit Window .................................................................................................. 151
Cleaning Battery Connectors .............................................................................. 151
Cleaning Cradle Connectors ............................................................................... 151
Troubleshooting .......................................................................................................... 152
MC93XX .............................................................................................................. 152
Specifications............................................................................................................ 155
Introduction ................................................................................................................. 155
MC93XX Technical Specifications ...................................................................... 155
Keypads..................................................................................................................... 159
Introduction ................................................................................................................. 159
Removing and Replacing Keypads ............................................................................. 159
58-Keys Alpha Numeric Function Keypad ................................................................. 163
53-Keys Standard Keypad ......................................................................................... 166
53-Keys IBM-5250 Emulator Keypad ......................................................................... 169
53-Keys IBM-3270 Emulator Keypad ......................................................................... 172
53-Keys VT Emulator Keypad ............................................................................. 175
43-Keys Shifted Alpha Keypad .................................................................................. 178
34-Keys Numeric Keypad .......................................................................................... 181
29-Keys Shifted Alpha Keypad .................................................................................. 184
Keypad Special Functions ......................................................................................... 187
Special Characters ..................................................................................................... 188
Index........................................................................................................................... 190
9
About This Guide
Introduction
This guide provides information about using the MC93XX mobile computer and accessories.
NOTE: Screens pictured in this guide are samples and can differ from actual screens.
Documentation Set
The documentation set provides information for specific user needs, and includes:
• MC93XX Quick Start Guide - describes how to get the device up and running.
• MC93XX User Guide - describes how to use the device.
• MC93XX Integrator Guide - describes how to set up the device and accessories.
• MC93XX Regulatory Guide - provides all regulatory, service, and EULA information for the device.
10
Configurations
MC93XX used in this guide refers to all configurations, except where noted. MC93XX refers to the Trigger
configuration.
This guide covers the following configurations:
Table 1 Configurations
About This Guide
Configuration Radios Display Memory
MC93XX–G Base WLAN: IEEE 802.11
a/b/g/n/ac/d/h/i/r/w
WPAN: Bluetooth v5.0
Low Energy
Package 1
MC93XX–G Base +
NFC (Tap to Pair) +
Vibrator Motor
Package 2
Package 1 +
Front and Rear
Facing Cameras
MC93XX-G Freezer +
NFC (Tap to Pair) +
Vibrator Motor
WLAN: IEEE 802.11
a/b/g/n/ac/d/h/i/r/w
WPAN: Bluetooth v5.0
Low Energy
WLAN: IEEE 802.11
a/b/g/n/ac/d/h/i/r/w
WPAN: Bluetooth v5.0
Low Energy
WLAN: IEEE 802.11
a/b/g/n/ac/d/h/i/r/w
WPAN: Bluetooth v5.0
Low Energy
4.3" WVGA (800
x 480) LCD
4.3" WVGA (800
x 480) LCD
4.3" WVGA (800
x 480) LCD
4.3" WVGA (800
x 480) LCD.
Optically Bonded
to the Touch
Panel.
4 GB RAM /
32 GB Flash
4 GB RAM /
32 GB Flash
4 GB RAM /
32 GB Flash
4 GB RAM /
32 GB Flash
Data Capture
Options
SE965 1D,
SE4750-SR 2D,
SE4850-ER 2D
SE4750DPM
SE4750DPW
SE4770 2D
SE965 1D,
SE4750-SR 2D,
SE4850-ER 2D
SE4750DPM
SE4750DPW
SE4770 2D
SE965 1D,
SE4750-SR 2D,
SE4850-ER 2D
SE4770 2D
SE965 1D,
SE4750-SR 2D,
SE4850-ER 2D
SE4770 2D
Operating
System
Android-based
GMS 8.1.0
Android-based
GMS 8.1.0
Android-based
GMS 8.1.0
Android-based
GMS 8.1.0
Software Versions
To determine the current software versions:
1. Swipe down from the Status bar to open the Quick Settings bar.
2. Touch > System.
3. Touch About phone.
11
4. Scroll to view the following information:
• Status
• Battery information
• SW components
• Legal information
• Model
• Android version
• Android security patch level
• Kernel version
• Build Fingerprint
• Build number.
To determine the device serial number, touch About phone > Status.
• Serial number
Chapter Descriptions
About This Guide
Topics covered in this guide are as follows:
• Getting Started provides information on getting the device up and running for the first time.
• Using the Device provides basic instructions for using the device with Android OS, including powering on
and resetting the device.
• Applications describes the applications installed on the device.
• Data Capture provides information for capturing barcode data using the internal scanner and optional scan
modules and Bluetooth scanner.
• Wireless provides information on the various wireless options.
• Accessories describes the available accessories and how to use them with the device.
• Maintenance and Troubleshooting includes instructions on cleaning and storing the device, and provides
troubleshooting solutions for potential problems during device operation.
• Specifications provides the technical specifications for the device.
• Keypads provides keypad descriptions and special character generation tables.
Notational Conventions
The following conventions are used in this document:
• Bold text is used to highlight the following:
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen
• Key names on a keypad
• Button names on a screen.
12
• Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential.
• Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists.
Related Documents
• MC93XX Mobile Computer Quick Start Guide, p/n MN-003413-xx
• MC93XX Regulatory Guide, p/n MN-003409-xx
• MC93XX Mobile Computer Integrator Guide, p/n MN-003445-xx
• RS507/RS507X Hands-free Imager Product Reference Guide, p/n 72E-12082-xx
• DS36X8 Product Reference Guide, p/n MN-002689-xx
• RS6000 User Guide, MN-002704-xx
• DS2278 Digital Scanner Product Reference Guide, p/n, MN-002915-xx.
About This Guide
For the latest version of this guide and all guides, go to: http://www.zebra.com/support
Service Information
If you have a problem with your equipment, contact Customer Support for your region. Contact information is
available at: www.zebra.com/support.
When contacting support, please have the following information available:
• Serial number of the unit (found on manufacturing label)
• Model number or product name (found on manufacturing label)
• Software type and version number
Customer Support responds to calls by email or telephone within the time limits set forth in support
agreements.
If the problem cannot be solved by Customer Support, you may need to return the equipment for servicing and
will be given specific directions. We are not responsible for any damages incurred during shipment if the
approved shipping container is not used. Shipping the units improperly can possibly void the warranty.Remove
the microSD card from the device before shipping for service.
If the device was purchased from a business partner, contact that business partner for support.
If the manufacturing label is worn or missing, use an NFC enabled device to read the NFC tag under the
battery compartment. You can download the NFC Reader application for free from the Google Play store.
.
13
About This Guide
Figure 1 Manufacturing Label Location
Manufacturing Label
NFC Tag (Inside the battery compartment.)
NFC Symbol
Provide Documentation Feedback
If you have comments, questions, or suggestions about this guide, send an email to
EVM-Techdocs@zebra.com
.
14
Getting Started
Introduction
This chapter provides the features of the device and explains how to set it up for the first time.
Unpacking
Carefully remove all protective material from the device and save the shipping container for later
storage and shipping.
Verify the following items are in the box:
• Device
• Lithium-ion battery
• Regulatory Guide.
Inspect the equipment for damage. If any equipment is missing or damaged, contact the Zebra
Support Center immediately.
15
Device Features
Figure 2 MC93XX Front View
1
2
Getting Started
13
12
11
10
3
4
5
6
7
Table 2 MC93XX Features - Front View
Number Item Function
1 Ambient Light
Controls display and keyboard backlight.
Sensor
2 Front Facing
Use to take photos and videos.
Camera
NOTE: The front camera is available only on the premium configurations.
3 Display Displays all information needed to operate the device.
4 Speaker Side
Provides audio output for video and music playback.
Port
5 Trigger Initiates data capture when a scan application is enabled.
6 P1 - Dedicated
Initiates push-to-talk communications (programmable).
PTT Key
7 Battery Release
Releases the battery from the device.
Latch
NOTE: To release the battery, simultaneously press the battery release latches
on both the sides of the device.
9
8
16
Getting Started
Table 2 MC93XX Features - Front View (Continued)
Number Item Function
8 Battery Provides power for operating the device.
9 Microphone Use for communications in Handset mode.
10 Keypad Use to enter data and navigate on screen functions.
11 Power Button Press and hold to turn on the device. Press to turn on or off the screen.
Press and hold to select one of these options:
Power off - Turn off the device.
Restart - Restart the device when software stops responding.
12 Center Scan
Button
13 Charger/Decode
Status LED
Figure 3 MC93XX Back View
Initiates data capture when a scan application is enabled.
Indicates battery charging status while charging, app generated
notifications, and data capture status.
15
14
16
20
19
18
17
17
Getting Started
Table 3 MC93XX Features - Back View
Number Item Function
14
Passive NFC Tag
(Inside the battery
compartment.)
Provides secondary product label information (configuration, serial
number and manufacture data code) in the event that the readable
product label is worn or missing.
15 Battery Release
Releases the battery from the device.
Latch
16 Side Speaker Port Provides audio output for video and music playback.
17 Scanner Exit
Provides data capture using the scanner/imager.
Window
18 Camera Flash Provides illumination for the camera.
NOTE: Camera is available only on some configurations.
19 NFC Antenna Provides communication with other NFC-enabled devices.
NOTE: NFC antenna is available only on the premium configurations.
20 Rear Camera Takes photos and videos.
NOTE: The rear camera is available only on the premium configurations.
18
Setup
To start using the device for the first time:
• Install a microSD card (optional)
• Install the battery
• Charge the device
• Power on the device.
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the keypad module.
Refer to the documentation provided with the card for more information, and follow the manufacturer’s
recommendations for use. It is strongly recommended that prior to use, you must format the microSD card on
the device.
NOTE: The following microSD cards were tested and are validated for use with the MC93XX:
• SanDisk 16GB (SDSDQ-016G-A11M)
• SanDisk 32GB (SDSDQ-032G-A11M)
• SanDisk 64GB (SDSDQUA-064G-U46A)
• SanDisk 128GB (SDSDQUI-128G-A46)
• SanDisk 200GB (SDSDQUAN-200G-A4A).
Getting Started
CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card. Proper ESD pre-
cautions include, but are not limited to, working on an ESD mat and ensuring that the operator is properly grounded.
1. Power off the device.
2. Remove the battery.
3. Using a Torx T8 screwdriver with a large grip, remove the two keypad latch screws from inside the battery
slot.
Figure 4 Remove Keypad Latch Screws
Keypad Latch Screws
19
Getting Started
4. Slide the keypad latches toward the bottom of the device.
Figure 5 Release Keypad Latches
Screwdriver
Keypad Latches
NOTE: If the keypad latches are hard to move, use a screwdriver to gently slide them towards the bottom of the device.
5. Turn the device over so that the keypad is visible.
6. Using a Torx T8 screwdriver with a large grip, remove the two keypad assembly screws from the top of the
keypad.
Figure 6 Remove Keypad
Keypad Screws
Keypad
microSD Card Holder
20
Getting Started
7. Lift the keypad from the device.
8. Slide the microSD card holder to the Open position.
Figure 7 Open microSD Card Holder
9. Lift the microSD card holder.
Figure 8 Lift microSD Card Holder
10.Insert the microSD card into the card holder door ensuring that the card slides into the holding tabs on each
side of the door.
Figure 9 Insert microSD Card into Holder
21
Getting Started
11.Close the microSD card holder door and slide the door to the Lock position.
Figure 10 Close and Lock microSD Card in Holder
12.Align the keypad along the bottom ridge of the device, and then lay it flat.
Figure 11 Replace Keypad
22
Getting Started
13.Using a Torx T8 screwdriver with a large grip and a long shaft, secure the keypad to the device using the
two screws. Torque screws to 5.8 kgf-cm or 5.0 lbf-in.
Figure 12 Replace Keypad Screws
Keypad Screws
14.Turn the device over so that the keypad latches are visible.
15.Slide both the keypad latches toward the top of the device.
Figure 13 Slide Keypad Latches
Keypad Latches
23
Getting Started
16.Using a Torx T8 screwdriver, replace the two keypad latch screws inside the battery slot and torque to 5.8
kgf-cm or 5.0 lbf-in.
Figure 14 Replace Keypad Latch Screws
Keypad Latch Screws
17.Insert the battery.
18.Press and hold the Power key to power on the device.
Backup Power
The device is equipped with a super-capacitor (supercap) to provide backup power to the device when the
main battery is removed. The supercap will retain random access memory (RAM) data in memory for
approximately five minutes after the main battery is removed during Hot Swap.
IMPORTANT: The supercap is automatically charged from the main battery and requires approximately fifteen
minutes to fully charge.
Charging Temperature
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The device or cradle always performs
battery charging in a safe and intelligent manner. At higher temperatures, for example at approximately +37°C
(+98°F), the device or cradle may for small periods of time alternately enable and disable battery charging to
keep the battery at acceptable temperatures. The device and cradle indicates when charging is disabled due to
abnormal temperatures via its LED.
Charging Spare Batteries
See the Accessories section for information on using accessories to charge spare batteries.
Google Account Setup
NOTE: You must connect the device to the internet in order to set up a Google™ account.
A Google account is only required on devices with GMS software.
24
The first time the device starts, the Setup Wizard displays. Follow the on-screen instructions to set up a Google
account, configure Google Pay
information, and enable backup or restore features.
Zebra Visibility Services
The device captures and provides device analytics to a system administrator. The first time the device boots
(or after a Factory reset), the Zebra Services agreement screen displays.
Figure 15 Zebra Services
Getting Started
™ for purchasing items from the Google Play ™ store, to enter your personal
1. Touch the Device Data switch to disable the device from sending analytics data. Zebra recommends
keeping this option enabled.
2. Touch OK.
Replacing the Battery in the Device
To replace the battery:
1. Push in the two primary Battery Release buttons.
The battery ejects slightly. With Hot Swap mode, when you remove the battery, the display turns off and the
device enters a low power state. The device retains RAM data for approximately five minutes. Replace the
battery within five minutes to preserve memory persistence.
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Getting Started
Figure 16 Primary Battery Releases
2. Push in the secondary battery release buttons on the sides of the battery.
Figure 17 Secondary Battery Releases
3. Remove the battery from the battery slot.
Figure 18 Remove Battery
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Getting Started
4. Align the battery with the battery slot.
Figure 19 Inserting the Battery
5. Push the battery into the battery slot.
6. Press battery firmly into the battery well. Ensure that both the battery release buttons on the sides of the
device return to the home position. You will hear an audible click sound indicating that both the battery
release buttons on the sides of the device have returned to the home position locking the battery in place.
Figure 20 Press Battery In
7. Press the Power button to turn on the device.
Hot Swap Mode
The device provides a Hot Swap mode where you can replace the battery without powering off the device.
When you remove the battery, the display turns off and the devices enters the Hot Swap mode. WLAN and
Bluetooth connectivity are retained for the first 30 seconds (indicated by a flashing amber LED). After 30
seconds, the device enters a critical suspend mode with RAM data persistence for approximately 5 minutes. In
the critical suspend mode, WLAN and Bluetooth radios are disabled and will only resume if you insert a battery
with sufficient charge into the device.
CAUTION: To prevent damage to the device, DO NOT perform a hot swap during a device boot up session.
IMPORTANT: The supercap requires time to recharge after performing a Hot Swap or after the main battery is
fully depleted. It can take up to 15 minutes to fully charge the supercap. Hot Swap mode will not retain data
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unless the supercap is fully charged.
Accessing Device Settings
To access device settings:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. On the Home screen, swipe up from the bottom of the screen and touch .
Battery Management
NOTE: Prior to checking the battery charge level, remove the device from any AC power source (cradle or cable).
To check the charge status of the main battery, open Settings and touch System > About phone > Battery
Information.
Battery present status indicates if the battery is present and Battery level lists the battery charge (as a
percentage of fully charged). The battery percentage can also be viewed next to the battery icon in the quick
access panel. Swipe down with two fingers from the status bar to open the quick access panel.
Getting Started
Monitoring Battery Usage
The Battery screen provides battery charge details, power management options, and a list of apps that
consume the most battery power.
Use the power management options to extend battery life, or touch an app to display details about its power
consumption. Different apps display different information. Some apps include buttons that open screens with
settings to adjust power use. Use the DISABLE or FORCE CLOSE buttons to turn off apps that consume too
much power.
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch Battery.
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Figure 21 Battery Screen
Getting Started
Low Battery Notification
When the battery state of charge drops below 15% on the standard battery and 30% on the freezer battery, a
notification displays indicating a low battery. The battery status icon changes to . You must either replace or
charge the battery using one of the charging accessories.
When the battery state of charge drops below 9% on the standard battery and 20% on the freezer battery, a
notification displays indicating a very low battery. The battery status icon changes to . You must either
replace or charge the battery using one of the charging accessories.
When the battery state of charge drops below 6% on the standard and freezer batteries, the device goes into
critical suspend mode to retain data. The screen turns off. You must replace the battery or charge the device
using one of the charging accessories to retain data.
NOTE: If you place a device with a deeply discharged battery on a device charger, the battery has to pre-charge to an op-
erational voltage level before the device can resume operation. This is indicated via the blinking amber LED. You must avoid
deeply discharging the battery as it can reduce the overall battery health.
Battery Optimization
Observe the following battery saving tips:
• Set the screen to turn off after a short period of non-use.
• Reduce screen brightness.
• Turn off all wireless radios when not in use.
• Turn off automatic syncing for Email, Calendar, Contacts, and other apps.
• Minimize use of apps that keep the device from suspending, for example, music and video apps.
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Real-Time Clock Backup
The device provides a Real-time Clock (RTC) backup feature. The device saves the system time at regular
intervals to a backup file in persistent storage.
If the system time is not the latest when the device re-boots, the device uses the time from the backup file to
update the RTC. Wi-Fi authentication certificates are validated using the restored time. Using the correct time
from the Wi-Fi network, the system time and the RTC are updated.
Setting the Date and Time
You are only required to set the time zone or set the date and time if the wireless LAN does not support
Network Time Protocol (NTP).
To set the date and time:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch System > Date & time.
3. Touch Automatic date & time to disable automatic date and time synchronization.
Getting Started
4. Touch Update Interval.
5. Select the interval time to synchronize your device time from the network.
6. Touch Set date.
7. In the calendar, set today’s date.
8. Touch OK.
9. Touch Set time.
10.Touch the green circle, drag to the current hour and then release.
11.Touch the green circle, drag to the current minute and then release.
12.Touch AM or PM.
13.Touch OK.
14.Touch Select time zone.
15.Select the current time zone from the list.
16.Touch Use 24-hour format.
17.Touch .
Display Settings
Use Display settings to change the screen brightness, enable night light, change the background image,
enable screen rotation, control the keyboard backlight, set sleep time, and change font size.
Setting the Screen Brightness
To manually set the screen brightness using the touchscreen:
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