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Terms of Use
Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and
maintaining the equipment described herein. Such proprietary information may not be used, reproduced,
or disclosed to any other parties for any other purpose without the express, written permission of Zebra
Technologies.
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Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
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Revision History
Changes to the original guide are listed below:
ChangeDateDescription
-01 Rev A10/2020Initial release.
-02 Rev A10/2021Updated GMS Restricted topic.
2
Contents
About This Guide.............................................................................................................................. 12
USB Charge/Com Snap-on Cup Technical Specifications ................................... 206
11
About This Guide
This guide provides information about setting up and using the MC93XX mobile computer. Some screens
shown in this guide may differ from the actual screens shown on the device.
Configurations
MC93XX used in this guide refers to all configurations, except where noted. MC93XX refers to the Trigger
configuration.
This guide covers the following configurations:
Table 1 Configurations
ConfigurationRadiosDisplayMemory
MC93XX–G BaseWLAN: IEEE 802.11
a/b/g/n/ac/d/h/i/r/w
WPAN: Bluetooth v5.0
Low Energy
Package 1
MC93XX–G Base +
NFC (Tap to Pair) +
Vibrator Motor
Package 2
Package 1 +
Front and Rear
Facing Cameras
MC93XX-G Freezer +
NFC (Tap to Pair) +
Vibrator Motor
WLAN: IEEE 802.11
a/b/g/n/ac/d/h/i/r/w
WPAN: Bluetooth v5.0
Low Energy
WLAN: IEEE 802.11
a/b/g/n/ac/d/h/i/r/w
WPAN: Bluetooth v5.0
Low Energy
WLAN: IEEE 802.11
a/b/g/n/ac/d/h/i/r/w
WPAN: Bluetooth v5.0
Low Energy
4.3" WVGA (800
x 480) LCD
4.3" WVGA (800
x 480) LCD
4.3" WVGA (800
x 480) LCD
4.3" WVGA (800
x 480) LCD.
Optically Bonded
to the Touch
Panel.
4 GB RAM/
32 GB Flash
4 GB RAM /
32 GB Flash
4 GB RAM /
32 GB Flash
4 GB RAM /
32 GB Flash
Data Capture
Options
SE965 1D,
SE4750-SR 2D,
SE4850-ER 2D
SE4750DPM
SE4750DPW
SE4770 2D
SE965 1D,
SE4750-SR 2D,
SE4850-ER 2D
SE4750DPM
SE4750DPW
SE4770 2D
SE965 1D,
SE4750-SR 2D,
SE4850-ER 2D
SE4770 2D
SE965 1D,
SE4750-SR 2D,
SE4850-ER 2D
SE4770 2D
Operating
System
Android-based,
Google ™
Mobile
Services
(GMS) 10
Android-based,
Google ™
Mobile
Services
(GMS) 10
Android-based,
Google ™
Mobile
Services
(GMS) 10
Android-based,
Google ™
Mobile
Services
(GMS) 10
12
Notational Conventions
Notationalconventions are used to highlight important information.
•Bold text is used to highlight the following:
•Dialog box, window and screen names
•Drop-down list and list box names
•Check box and radio button names
•Icons on a screen
•Key names on a keypad
•Button names on a screen.
•Bullets (•) indicate:
•Action items
•Lists of alternatives
•Lists of required steps that are not necessarily sequential.
•Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists.
Icon Conventions
The following icons are used throughout the document. The icons and their associated meanings are
described below.
NOTE: The text here indicates information that is supplemental for the user to know and that is not
required to complete a task.
IMPORTANT: The text here indicates information that is important for the user to know.
CAUTION: If the precaution is not heeded, the user could receive minor or moderate injury.
WARNING: If danger is not avoided, the user CAN be seriously injured or killed.
DANGER: If danger is not avoided, the user WILL be seriously injured or killed.
Service Information
If you have a problem with your equipment, contact Customer Support for your region. Contact information
is available at: zebra.com/support
When contacting support, please have the following information available:
.
•Serial number of the unit (found on manufacturing label)
•Model number or product name (found on manufacturing label)
•Software type and version number
13
Customer Support responds to calls by email or telephone within the time limits set forth in support
agreements.
If the problem cannot be solved by Customer Support, the user may need to return the equipment for
servicing and will be given specific directions. We are not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void
the warranty. Remove the microSD card from the device before shipping for service.
If the device was purchased from a business partner, contact that business partner for support.
Determining Software Versions
Before contacting Customer Support, determine the current software version on your device.
1. Swipe down from the Status bar with two fingers to open the Quick Access panel, and then touch .
2. Touch About phone.
3. Scroll to view the following information:
•Status
•Battery information
•SW components
•Legal information
•Model & hardware
•Android version
•Android security patch level
•Build Fingerprint
Determining the Serial Number
Before contacting Customer Support, determine the serial number of your device.
Touch About phone > Model & hardware > Serial number.
14
If the manufacturing label is worn or missing, use an NFC enabled device to read the NFC tag under the
battery compartment. You can download the NFC Reader application for free from the Google Play store.
Manufacturing Label
NFC Tag (Inside the battery compartment.)
NFC Symbol
15
Getting Started
This section provides information to get the device up and running for the first time.
Unpacking
To unpack the device:
1. Carefully remove all protective material from the device and save the shipping container for later
storage and shipping.
2. Verify the following items are in the box:
•Mobile computer
•Lithium-ion battery
•Regulatory Guide.
3. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Global
Customer Support Center immediately.
4. Before using the device for the first time, remove the protective shipping film that covers the scan
window, display, and camera window.
16
Device Features
Figure 1 Device Front View
1
2
Getting Started
13
12
11
10
3
4
5
6
7
NumberItemFunction
1Ambient light
Controls display and keyboard backlight.
sensor
2Front facing
Use to take photos and videos.
camera
The front camera is available only on the premium configurations.
3DisplayDisplays all information needed to operate the device.
4Speaker side portProvides audio output for video and music playback.
5TriggerInitiates data capture when a scan application is enabled.
To release the battery, simultaneously press the battery release
latches on both the sides of the device.
8BatteryProvides power for operating the device.
9MicrophoneUse for communications in Handset mode.
10KeypadUse to enter data and navigate on screen functions.
9
8
17
Getting Started
NumberItemFunction
11Power buttonPress and hold to turn on the device. Press to turn on or off the
screen. Press and hold to select one of these options:
Power off - Turn off the device.
Restart - Restart the device when software stops responding.
12Center scan
button
13Charger/Decode
status LED
Figure 2 Device Rear View
14
Initiates data capture when a scan application is enabled.
Indicates battery charging status while charging, app generated
notifications, and data capture status.
15
16
20
19
18
17
NumberItemFunction
14
Passive NFC tag
(Inside the battery
compartment.)
15Battery release
Provides secondary product label information (configuration, serial
number and manufacture data code) in the event that the readable
product label is worn or missing.
Releases the battery from the device.
latch
16Side speaker portProvides audio output for video and music playback.
17Scanner exit
Provides data capture using the scanner/imager.
window
18
NumberItemFunction
18Camera flashProvides illumination for the camera.
19NFC antennaProvides communication with other NFC-enabled devices.
20Rear cameraTakes photos and videos.
Setting Up the Device
To start using the device for the first time:
1. Install a microSD card (optional)
2. Install the battery
3. Charge the device
Getting Started
Camera is available only on some configurations.
NFC antenna is available only on the premium configurations.
The rear camera is available only on the premium configurations.
4. Power on the device.
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the keypad
module. For more information, refer to the documentation provided with the card, and follow the
manufacturer’s recommendations for use. It is strongly recommended that prior to use, you must format
the microSD card on the device.
NOTE: The following microSD cards were tested and are validated for use with the MC93XX:
•SanDisk 16GB (SDSDQ-016G-A11M)
•SanDisk 32GB (SDSDQ-032G-A11M)
•SanDisk 64GB (SDSDQUA-064G-U46A)
•SanDisk 128GB (SDSDQUI-128G-A46)
•SanDisk 200GB (SDSDQUAN-200G-A4A)
CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card.
Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the
operator is properly grounded.
1. Power off the device.
2. Remove the battery.
19
Getting Started
Using a Torx T8 screwdriver with a large grip, remove the two keypad latch screws from inside the
3.
battery slot.
1
1Keypad latch screws
4. Slide the keypad latches toward the bottom of the device.
1
2
1Screwdriver
Keypad latches
NOTE: If the keypad latches are hard to move, use a screwdriver to gently slide them towards the bottom
of the device.
5. Turn the device over so that the keypad is visible.
20
Getting Started
Using a Torx T8 screwdriver with a large grip, remove the two keypad assembly screws from the top of
6.
the keypad.
1
2
3
1Keypad screws
2Keypad
3microSD card holder
7. Lift the keypad from the device.
8. Slide the microSD card holder to the Open position.
9. Lift the microSD card holder.
21
Getting Started
10.
Insert the microSD card into the card holder door ensuring that the card slides into the holding tabs on
each side of the door.
11. Close the microSD card holder door and slide the door to the Lock position.
22
Getting Started
Align the keypad along the bottom ridge of the device, and then lay it flat.
12.
13. Using a Torx T8 screwdriver with a large grip and a long shaft, secure the keypad to the device using
the two screws. Torque screws to 5.8 kgf-cm or 5.0 lbf-in.
1
1Keypad screws
14. Turn the device over so that the keypad latches are visible.
23
Getting Started
Slide both the keypad latches toward the top of the device.
15.
1
1Keypad latches
16. Using a Torx T8 screwdriver, replace the two keypad latch screws inside the battery slot and torque to
5.8 kgf-cm or 5.0 lbf-in.
1
1Keypad latch screws
17. Insert the battery.
18. Press and hold the Power key to power on the device.
24
Installing the Battery
1. Align the battery with the battery slot.
2. Push the battery into the battery slot.
3. Press battery firmly into the battery well.
Ensure that both the battery release buttons on the sides of the device return to the home position. An
audible click sound indicates that both the battery release buttons on the sides of the device have
returned to the home position locking the battery in place.
Getting Started
4. Press the Power button to turn on the device.
Charging the Battery
To charge the main battery:
1. Ensure that the cradle is connected to power.
2. Slide the mobile computer into the slot in the cradle. The mobile computer Charge LED Indicator,
indicates the mobile computer battery charging status.
3. Gently press down on the device to ensure proper contact.
4. When charging is complete, remove the mobile computer from the cradle slot.
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The device or cradle always performs
battery charging in a safe and intelligent manner. At higher temperatures, for example at approximately
+37°C (+98°F), the device or cradle may for small periods of time alternately enable and disable battery
charging to keep the battery at acceptable temperatures. The device and cradle indicates when charging is
disabled due to abnormal temperatures via its LED.
25
Charging Indicators
The Charge LED Indicator indicates the charge status. See the table below for charging indications.
Table 2 LED Charge Indicators
StatusIndications
Off•The battery is not charging.
Slow Blinking Amber
Every 3 seconds
Solid Amber•Battery is charging.
Solid Green•Battery charging is complete.
Fast Blinking Red
2 blinks/second
Getting Started
•The device is not inserted correctly in the cradle or connected to a
power source.
•Cradle is not powered.
•Battery is charging, but the battery is fully depleted and does not yet
have sufficient charge to power the device.
•After battery removal, indicates that the device is in hot swap mode
with connectivity persistence.
The SuperCap requires a minimum of 15 minutes to fully charge in
order to provide adequate connectivity and memory session
persistence.
Charging error. For example:
•Temperature is too low or too high.
Solid Red•Battery is charging and battery is at the end of useful life.
Backup Power
The device is equipped with a super-capacitor (supercap) to provide backup power to the device when the
main battery is removed. The supercap will retain random access memory (RAM) data in memory for
approximately five minutes after the main battery is removed during Hot Swap.
The supercap is automatically charged from the main battery and requires approximately fifteen minutes to
fully charge.
Zebra Visibility Services
The device captures and provides device analytics to a system administrator. The first time the device
boots (or after a Factory reset), the Zebra Services agreement screen displays.
1. Leave Device Data enabled if you want the device to send analytics data. Zebra recommends keeping
this option enabled.
•Charging has gone on too long without completion (typically eight
hours).
•Charging complete and battery is at the end of useful life.
2. Touch the Device Data switch to disable the device from sending analytics data.
3. Touch OK to confirm selection.
26
Replacing the Battery
1. Push in the two primary Battery Release buttons.
The battery ejects slightly. With Hot Swap mode, when you remove the battery, the display turns off and
the device enters a low power state. The device retains RAM data for approximately five minutes.
Replace the battery within five minutes to preserve memory persistence.
2. Push in the secondary battery release buttons on the sides of the battery.
Getting Started
3. Remove the battery from the battery slot.
4. Align the battery with the battery slot.
5. Push the battery into the battery slot.
27
Getting Started
Press battery firmly into the battery well.
6.
Ensure that both the battery release buttons on the sides of the device return to the home position. You
will hear an audible click sound indicating that both the battery release buttons on the sides of the
device have returned to the home position locking the battery in place.
7. Press Power to turn on the device.
28
Using the Device
Home Screen
Turn on the device to display the Home screen. Depending on how your system administrator configured
your device, your Home screen may appear differently than the graphics in this section.
After a suspend or screen time-out, the Home screen displays with the lock slider. Touch the screen and
slide up to unlock.
The Home screen provides four additional screens to place widgets and shortcuts. Swipe the screen left or
right to view the additional screens.
Figure 3 Home Screen
1Status BarDisplays the time, status icons (right side), and notification icons (left side).
For more information see Notification Icons on page 30 and Managing
2WidgetsLaunches stand-alone apps that run on the Home screen.
3Shortcut IconsOpens apps installed on the device.
4FolderContains apps.
Notifications on page 32.
29
Setting Home Screen Rotation
By default, the Home screen rotation is disabled.
1. Touch and hold anywhere on the Home screen until the options appear.
2. Touch Home settings.
3. Touch the Allow Home screen rotation switch.
4. Touch the Home button.
5. Rotate the device.
Status Bar
The Status bar displays the time, notification icons (left side), and status icons (right side).
If there are more notifications than can fit in the Status bar, a dot displays indicating that more notifications
exist. Swipe down from the Status bar to open the Notification panel and view all notifications and status.
Figure 4 Notification and Status Icons
Using the Device
1Notification Icons. See Notification Icons on page 30.
2Status Icons. See Status Icons on page 31.
Notification Icons
Notification icons indicate app events and messages.
Table 3 Notification Icons
IconDescription
Main battery is low.
More notifications are available for viewing.
Data is syncing.
Indicates an upcoming event. GMS devices only.
Open Wi-Fi network is available.
Audio is playing.
1
2
Problem with sign-in or sync has occurred.
Device is uploading data.
Animated: the device is downloading data. Static: the download is complete.
30
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