Zebra MC92N0-G MC92N0-G User Guide (en)

MC92N0-G
72E-162536-07
Mobile Computer
User Guide
MC92N0-G
User Guide
72E-162536-07
Rev A
ii MC92N0-G User Guide
No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means, without permission in writing from Zebra. This includes electronic or mechanical means, such as photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to change without notice.
The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on a licensed basis. Zebra grants to the user a non-transferable and non-exclusive license to use each software or firmware program delivered hereunder (licensed program). Except as noted below, such license may not be assigned, sublicensed, or otherwise transferred by the user without prior written consent of Zebra. No right to copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with other program material, create a derivative work from a licensed program, or use a licensed program in a network without written permission from Zebra. The user agrees to maintain Zebra’s copyright notice on the licensed programs delivered hereunder, and to include the same on any authorized copies it makes, in whole or in part. The user agrees not to decompile, disassemble, decode, or reverse engineer any licensed program delivered to the user or any portion thereof.
Zebra reserves the right to make changes to any software or product to improve reliability, function, or design.
Zebra does not assume any product liability arising out of, or in connection with, the application or use of any product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any Zebra Technologies Corporation, intellectual property rights. An implied license only exists for equipment, circuits, and subsystems contained in Zebra products.

Revision History

Changes to the original manual are listed below:
Change Date Description
-01 Rev. A 12/2012 Initial Release.
-02 Rev. A 05/31/13 Add Windows Embedded Handheld support.
-03 Rev. A 12/01/14 Zebra Rebranding
-04 Rev. A 6/2015 Add new Standard Range and Mid-Range imagers.
-05 Rev. A 8/2015 Add support for AndroidTM OS.
-06 Rev. A 11/2016 Add support for SE4850 Extended Range Imager. Remove obsolete accessories.
-07 Rev. A 1/2019 Update cleaning instructions on page 8-2.
iii
iv MC92N0-G User Guide

TABLE OF CONTENTS

Revision History ...................................................................................................................................... iii
About This Guide
Introduction ...................................................................................................................................... xiii
Documentation Set..................................................................................................................... xiii
Configurations................................................................................................................................. xiv
Software Versions............................................................................................................................ xv
Windows Mobile and Windows CE ............................................................................................ xv
Android...................................................................................................................................... xvi
Chapter Descriptions ...................................................................................................................... xvi
Notational Conventions................................................................................................................... xvi
Related Documents and Software .................................................................................................. xvii
Service Information ......................................................................................................................... xvii
Chapter 1: Getting Started
Introduction .................................................................................................................................... 1-1
Unpacking ...................................................................................................................................... 1-2
Getting Started ............................................................................................................................... 1-2
Installing the Main Battery .............................................................................................................. 1-2
Charging the Battery ...................................................................................................................... 1-3
Charging the Main Battery and Memory Backup Battery ......................................................... 1-3
Charging Spare Batteries ......................................................................................................... 1-4
Removing the Main Battery ...................................................................................................... 1-5
Starting the MC92N0-G ................................................................................................................. 1-6
Calibrating the Screen ................................................................................................................... 1-6
Windows Devices ..................................................................................................................... 1-6
Android Devices ....................................................................................................................... 1-6
Checking Battery Status ................................................................................................................ 1-6
MC92N0-G Strap ........................................................................................................................... 1-7
Battery Management ...................................................................................................................... 1-7
Battery Saving Tips .................................................................................................................. 1-7
Changing the Power Settings ................................................................................................... 1-7
Changing the Display Backlight Settings ................................................................................. 1-8
vi MC92N0-G User Guide
Changing the Display Brightness ............................................................................................. 1-8
Changing the Keypad Backlight Settings ................................................................................. 1-8
Windows Devices ............................................................................................................... 1-8
Android Devices ................................................................................................................. 1-9
Turning Off the Radios ................................................................................................................... 1-9
On Windows Embedded Handheld Devices ............................................................................ 1-9
On Windows CE Devices ......................................................................................................... 1-9
WLAN Radio ....................................................................................................................... 1-9
Bluetooth Radio with StoneStreet One Stack Enabled .................................................... 1-10
On Android Devices ............................................................................................................... 1-10
LED Indicators ............................................................................................................................. 1-11
Keypads ................................................................................................................................. 1-11
Entering Data ............................................................................................................................... 1-11
Using a Wired Headset ................................................................................................................ 1-12
Using a Bluetooth Headset .......................................................................................................... 1-13
Chapter 2: Operating the MC92N0-G with Windows OS
Introduction .................................................................................................................................... 2-1
Windows CE 7.0 ............................................................................................................................ 2-1
Start Menu ................................................................................................................................ 2-2
Control Panel ........................................................................................................................... 2-4
Windows Embedded Handheld ...................................................................................................... 2-5
Finger Scrolling ........................................................................................................................ 2-5
Home Screen ........................................................................................................................... 2-5
Classic Today Screen ........................................................................................................ 2-7
Status Bar ........................................................................................................................... 2-8
Tile Bar ............................................................................................................................. 2-10
Start Screen ..................................................................................................................... 2-10
Speaker Icon .................................................................................................................... 2-14
Locking the MC92N0-G ............................................................................................................... 2-14
Locking without PIN or Password .......................................................................................... 2-14
Locking with Simple PIN ........................................................................................................ 2-15
Locking with Strong Password ............................................................................................... 2-15
Password Locking Setup ........................................................................................................ 2-16
Using the Power Button ............................................................................................................... 2-17
Wireless LAN ............................................................................................................................... 2-17
Windows CE Devices ............................................
Windows Embedded Handheld Devices ................................................................................ 2-18
Connecting to the Internet ...................................................................................................... 2-19
Supported Applications ................................................................................................................ 2-19
Fusion Setup ................................................................................................................................ 2-20
Interactive Sensor Technology .................................................................................................... 2-23
Power Management ............................................................................................................... 2-23
Display Orientation ................................................................................................................. 2-23
Free Fall Detection ................................................................................................................. 2-23
Using a Wired Headset ................................................................................................................ 2-23
Using a Bluetooth Headset .......................................................................................................... 2-24
Resetting the MC92N0-G ............................................................................................................. 2-24
Windows CE Devices ............................................................................................................. 2-24
................................................................. 2-17
Table of Contents vii
Performing a Warm Boot .................................................................................................. 2-24
Performing a Cold Boot .................................................................................................... 2-24
Windows Embedded Handheld Devices ................................................................................ 2-25
Performing a Warm Boot .................................................................................................. 2-25
Performing a Cold Boot .................................................................................................... 2-25
Battery Health .............................................................................................................................. 2-26
Waking the MC92N0-G ................................................................................................................ 2-26
Chapter 3: Operating the MC92N0-G with Android OS
Introduction .................................................................................................................................... 3-1
Home Screen ........................................................................................................................... 3-1
Status Bar ................................................................................................................................ 3-2
Status Icons ............................................................................................................................. 3-2
Notification Icons ...................................................................................................................... 3-3
Managing Notifications ............................................................................................................. 3-4
Quick Settings .......................................................................................................................... 3-5
Application Shortcuts and Widgets .......................................................................................... 3-6
Adding an Application or Widget to the Home Screen ....................................................... 3-6
Moving Items on the Home Screen .................................................................................... 3-6
Removing an App or Widget from the Home Screen ......................................................... 3-7
Folders ..................................................................................................................................... 3-7
Creating a Folder ................................................................................................................ 3-7
Naming Folders .................................................................................................................. 3-7
Removing a Folder ............................................................................................................. 3-7
Home Screen Wallpaper .......................................................................................................... 3-8
Changing the Home Screen Wallpaper .................................................................................... 3-8
Using the Touchscreen ............................................................................................................ 3-8
Using the On-screen Keyboard ................................................................................................ 3-8
Editing Text .............................................................................................................................. 3-9
Entering Numbers, Symbols and Special Characters .............................................................. 3-9
Applications .............................................................................................................................. 3-9
Accessing Applications ..................................................................................................... 3-11
Switching Between Recent Applications .......................................................................... 3-12
Un-Locking the Screen ........................................................................................................... 3-12
Single User Mode ............................................................................................................. 3-12
MultiUser Mode ...................................................................................................................... 3-14
MultiUser Login ...................................................................................................................... 3-14
MultiUser Logout .............................................................................................................. 3-14
Resetting the Android Device ..................................
Performing a Soft Reset ......................................................................................................... 3-15
Performing a Hard Reset ....................................................................................................... 3-15
Suspend Mode ....................................................................................................................... 3-15
Applications .................................................................................................................................. 3-16
File Browser ........................................................................................................................... 3-16
People .................................................................................................................................... 3-17
Adding People .................................................................................................................. 3-17
Editing People .................................................................................................................. 3-17
Deleting People ................................................................................................................ 3-18
Gallery .................................................................................................................................... 3-18
.................................................................... 3-15
viii MC92N0-G User Guide
Working with Albums ........................................................................................................ 3-19
Share an Album ................................................................................................................ 3-19
Get Album Information ..................................................................................................... 3-19
Deleting an Album ............................................................................................................ 3-19
Working with Photos ......................................................................................................... 3-20
Viewing and Browsing Photos .......................................................................................... 3-20
Setting a Photo as a Contact Icon .................................................................................... 3-21
Share a Photo .................................................................................................................. 3-21
Deleting a Photo ............................................................................................................... 3-21
Working with Videos ............................................................................................................... 3-22
Watching Videos .............................................................................................................. 3-22
Sharing a Video ................................................................................................................ 3-23
Deleting a Video ............................................................................................................... 3-23
DataWedge Demonstration .................................................................................................... 3-23
Sound Recorder ..................................................................................................................... 3-24
PTT Express Voice Client ...................................................................................................... 3-25
PTT Audible Indicators ..................................................................................................... 3-25
Notification Icons .............................................................................................................. 3-26
Selecting a Talk Group ..................................................................................................... 3-27
PTT Communication ......................................................................................................... 3-27
Creating a Group Call ....................................................................................................... 3-27
Creating a Private Call (One to One) ............................................................................... 3-27
Disabling PTT Express Voice Client Communication ....................................................... 3-28
MLog Manager ....................................................................................................................... 3-28
RxLogger ................................................................................................................................ 3-28
Elemez ................................................................................................................................... 3-29
Disabling Elemez Data Collection .................................................................................... 3-29
Enabling Elemez Data Collection ..................................................................................... 3-30
Terminal Emulation ................................................................................................................ 3-30
Velocity ................................................................................................................................... 3-31
Wireless Local Area Networks ..................................................................................................... 3-31
Scan and Connect to a Wi-Fi Network ................................................................................... 3-32
Configuring a Wi-Fi Network .................................................................................................. 3-32
Manually Adding a Wi-Fi Network .......................................................................................... 3-34
Configuring for a Proxy Server ............................................................................................... 3-35
Configuring the Device to Use a Static IP Address ................................................................ 3-36
Advanced Wi-Fi Settings .......................................
Remove a Wi-Fi Network ....................................................................................................... 3-38
................................................................. 3-36
Chapter 4: Data Capture
Scan LED Indicators ...................................................................................................................... 4-1
Laser Scanning .............................................................................................................................. 4-1
Scanning Considerations ......................................................................................................... 4-2
Imaging .......................................................................................................................................... 4-3
Operational Modes ................................................................................................................... 4-3
Imager Scanning ...................................................................................................................... 4-3
Image Capture ......................................................................................................................... 4-6
DataWedge .................................................................................................................................... 4-7
Enable DataWedge .................................................................................................................. 4-7
Table of Contents ix
Disable DataWedge ................................................................................................................. 4-7
ScanSample ................................................................................................................................... 4-8
Using the RS507 Hands-free Imager ............................................................................................. 4-8
Pairing the RS507 Hands-Free Imager using Android HID ............................................................ 4-8
Pairing the RS507 Hands-Fee Imager Using Android SSI ............................................................. 4-9
Chapter 5: Using Bluetooth on Windows Devices
Introduction .................................................................................................................................... 5-1
Adaptive Frequency Hopping ......................................................................................................... 5-1
Security .......................................................................................................................................... 5-2
Security Mode 3 (Link Level Encryption) .................................................................................. 5-2
Microsoft Bluetooth Stack ................................................................................................... 5-2
StoneStreet One Bluetooth Stack ...................................................................................... 5-2
Bluetooth Configuration ................................................................................................................. 5-3
Bluetooth Power States ................................................................................................................. 5-4
Suspend ................................................................................................................................... 5-4
Resume .............................................................................................................................. 5-4
BTUI Window ................................................................................................................................. 5-5
Device Information ................................................................................................................... 5-5
FIPS Configuration ................................................................................................................... 5-5
Device Status ........................................................................................................................... 5-6
Using Microsoft Bluetooth Stack with Windows Embedded Handheld .......................................... 5-7
Turning the Bluetooth Radio Mode On and Off ........................................................................ 5-7
Enabling Bluetooth ............................................................................................................. 5-7
Disabling Bluetooth ............................................................................................................ 5-7
Discovering Bluetooth Device(s) .............................................................................................. 5-7
Available Services .................................................................................................................... 5-8
Object Push Services via Beam ......................................................................................... 5-8
Serial Port Services ............................................................................................................ 5-9
ActiveSync Using Serial Port Services ............................................................................. 5-10
Using Microsoft Bluetooth Stack with Windows CE ..................................................................... 5-12
Power Modes ......................................................................................................................... 5-12
Discovering Bluetooth Device(s) ............................................................................................ 5-12
Available Services .................................................................................................................. 5-13
Using Bluetooth StoneStreet One Bluetooth Stack ...................................................................... 5-14
Turning the Bluetooth Radio Mode On and Off ...................................................................... 5-14
Disabling Bluetooth (Windows CE) .................................................................................. 5-14
Enabling Bluetooth (Windows CE) ................................................................................... 5-14
Disabling Bluetooth (Windows Embedded Handheld) ...................................................... 5-14
Enabling Bluetooth (Windows Embedded Handheld) ...................................................... 5-14
Modes .........................................................
Wizard Mode .................................................................................................................... 5-15
Explorer Mode .................................................................................................................. 5-15
Discovering Bluetooth Device(s) ............................................................................................ 5-15
Available Services .................................................................................................................. 5-18
File Transfer Services ...................................................................................................... 5-18
Connecting to the Internet Using an Access Point ........................................................... 5-20
Dial-Up Networking Services ............................................................................................ 5-20
Add a Dial-up Entry .......................................................................................................... 5-22
........................................................................... 5-15
x MC92N0-G User Guide
Object Exchange Push Services ...................................................................................... 5-23
Headset Services ............................................................................................................. 5-26
Serial Port Services .......................................................................................................... 5-27
ActiveSync Using Serial Port Services ............................................................................. 5-27
Personal Area Network Services ...................................................................................... 5-28
A2DP/AVRCP Services .................................................................................................... 5-28
Connect to a HID Device .................................................................................................. 5-29
Pairing with Discovered Device(s) ......................................................................................... 5-29
Bluetooth Settings .................................................................................................................. 5-31
Device Info Tab ................................................................................................................ 5-31
Services Tab .................................................................................................................... 5-31
Security Tab ..................................................................................................................... 5-34
Discovery Tab .................................................................................................................. 5-35
Virtual COM Port Tab ....................................................................................................... 5-35
HID Tab ............................................................................................................................ 5-35
Profiles Tab ...................................................................................................................... 5-36
System Parameters Tab ................................................................................................... 5-36
Miscellaneous Tab ........................................................................................................... 5-36
Chapter 6: Using Bluetooth on Android Devices
Introduction .................................................................................................................................... 6-1
Adaptive Frequency Hopping ......................................................................................................... 6-1
Security .......................................................................................................................................... 6-2
Bluetooth Profiles ........................................................................................................................... 6-2
Bluetooth Power States ................................................................................................................. 6-2
Bluetooth Radio Power .................................................................................................................. 6-3
Enabling Bluetooth ................................................................................................................... 6-3
Disabling Bluetooth .................................................................................................................. 6-3
Discovering Bluetooth Device(s) .................................................................................................... 6-3
Changing the Bluetooth Name ....................................................................................................... 6-4
Connecting to a Bluetooth Device .................................................................................................. 6-5
Selecting Profiles on the Bluetooth Device .................................................................................... 6-5
Unpairing a Bluetooth Device ........................................................................................................ 6-5
Chapter 7: Accessories
Introduction .................................................................................................................................... 7-1
Secure Device (SD) Card .............................................................................................................. 7-5
Single Slot Serial/USB Cradle ........................................................................................................ 7-6
Four Slot Ethernet Cradle ....................................................................................................
Four Slot Charge Only Cradle ........................................................................................................ 7-9
Four Slot Spare Battery Charger ................................................................................................. 7-10
Cable Adapter Module ................................................................................................................. 7-11
Attaching and Removing ........................................................................................................ 7-11
Setup ...................................................................................................................................... 7-12
Battery Charging Indicators .................................................................................................... 7-13
Serial/USB Connection .......................................................................................................... 7-13
Universal Battery Charger (UBC) Adapter ................................................................................... 7-14
Inserting and Removing a Battery .......................................................................................... 7-14
.......... 7-8
Table of Contents xi
Battery Charging Indicators .................................................................................................... 7-14
Forklift Cradle ............................................................................................................................... 7-16
MC92N0-G Insertion and Removal ........................................................................................ 7-17
Using the Locking Mechanism ......................................................................................... 7-18
Connecting External Devices ................................................................................................. 7-18
Supported Scanners .................................................................................................................... 7-19
Chapter 8: Maintenance & Troubleshooting
Introduction .................................................................................................................................... 8-1
Maintaining the MC92N0-G ........................................................................................................... 8-1
Battery Safety Guidelines .............................................................................................................. 8-1
Cleaning ......................................................................................................................................... 8-2
Approved Cleanser Active Ingredients ..................................................................................... 8-2
Harmful Ingredients .................................................................................................................. 8-3
Cleaning Instructions ................................................................................................................ 8-3
Special Cleaning Notes ............................................................................................................ 8-3
Materials Required ................................................................................................................... 8-3
Cleaning the MC92N0-G .......................................................................................................... 8-3
Housing .............................................................................................................................. 8-3
Display ................................................................................................................................ 8-4
Scanner Exit Window ......................................................................................................... 8-4
Battery Contacts ................................................................................................................. 8-4
Cleaning Cradle Connectors .................................................................................................... 8-4
Cleaning Frequency ................................................................................................................. 8-5
Troubleshooting ............................................................................................................................. 8-6
MC92N0-G ............................................................................................................................... 8-6
Four Slot Spare Battery Charger .............................................................................................. 8-9
Single Slot Serial/USB Cradle .................................................................................................. 8-9
Cable Adapter Module ........................................................................................................... 8-10
Magnetic Stripe Reader ......................................................................................................... 8-11
Appendix A: Specifications
Technical Specifications ............................................................................................................... A-1
MC92N0-G .............................................................................................................................. A-1
Appendix B: Keypads
Introduction ................................................................................................................................... B-1
28-Key Keypad ........................................................................................................................ B-2
43-Key Keypad ........................................................................................................................ B-6
53-Key Keypad ................................................................................................................
3270 Emulator Keypad .......................................................................................................... B-14
5250 Emulator Keypad .......................................................................................................... B-18
VT Emulator Keypad ............................................................................................................. B-22
Keypad Special Functions ..................................................................................................... B-26
Special Characters ................................................................................................................ B-27
...... B-10
xii MC92N0-G User Guide

ABOUT THIS GUIDE

Introduction

This guide provides information about using the MC92N0-G mobile computer and accessories.
NOTE Screens and windows pictured in this guide are samples and can differ from actual screens.

Documentation Set

The documentation set for the MC92N0-G is divided into guides that provide information for specific user needs.
MC92N0-G Quick Start Guide - describes how to get the MC92N0-G mobile computer up and running.
MC92N0-G User Guide - describes how to use the MC92N0-G mobile computer.
MC92N0-G Integrator Guide - describes how to set up the MC92N0-G mobile computer and the
accessories.
MC92N0-G Regulatory Guide - provides all regulatory, service and EULA information for the MC92N0-G
mobile computer.
Enterprise Mobility Developer Kit (EMDK) Help File - provides API information for writing applications.
xiv MC92N0-G User Guide

Configurations

This guide covers the following configurations:
Feature
CPU
TI OMAP 4430 1GHz X X X
Radios
WLAN: 802.11 a/b/g/n X X X
Memory
1 GB RAM / 2 GB Flash X X
512 MB RAM / 2 GB Flash X
Operating System
Android 4.4 X
Microsoft Windows Embedded Handheld 6.5.3 X
Microsoft Windows Embedded Compact 7 X X
Display
3.7” VGA color
MC9200 Premium
with Android
XX
MC9200 Premium
with Windows
MC9200 Standard
Windows
3.7” QVGA color
Data Capture
SE4750-SR Standard Range Imager
SE4750-MR Mid-Range Imager
SE-965 Standard Range Laser
SE4500-DL Driver License Imager
SE4500-SR Standard Range Imager
SE4500-HD High Density Imager (DPM)
SE1524-ER Extended Range Laser
SE4600-LR Long Range Imager
SE4850-ER Extended Range Imager
Keypads
53, 53 VT, 5250, 3270, 28, 43 X X X
53 key High Visibility X X
Audio
2 Watt Speaker X X X
Miscellaneous
IST, RFID tag X X
Condensation Resistant Option X X
XX
XX
XXX
X
XXX
X
XXX
XX
XXX
X
About This Guide xv
Feature
Software
Wavelink Terminal Emulation Green Screen (Default U/I)
Wavelink All-Touch Terminal Emulation Pre-loaded /

Software Versions

Windows Mobile and Windows CE

This guide covers various software configurations and references are made to operating system or software versions for:
AKU version
OEM version
BTExplorer version
Fusion version.
MC9200 Premium
with Android
Pre-loaded / pre-licensed
demo mode
MC9200 Premium
with Windows
CE: Pre-loaded /
pre-licensed
WM: Pre-licensed
MC9200 Standard
Windows
CE: Pre-loaded /
pre-licensed
WM: Pre-licensed
AKU Version for Windows Embedded Handheld Devices
To determine the Adaptation Kit Update (AKU) version on a Windows Embedded Handheld device, tap Start > Settings > System > About > Version.
The second line lists the operating system version and the build number. The last part of the build number represents the AKU number. For example, Build 23103.5.3.3 indicates that the device is running AKU version
5.3.3.
OEM Version
To determine the OEM software version:
On Windows Embedded Handheld devices, tap Start > Settings > System > System Information > System.
On Windows CE devices, tap Start > Settings > Control Panel > System Information > System.
BTExplorer Software
NOTE By default, the Microsoft Bluetooth stack is enabled. BTExplorer application is only available when the
StoneStreet One Bluetooth stack is enabled. Refer to the MC92N0-G Integrator Guide for information on selecting the Bluetooth stack.
To determine the BTExplorer software version:
On Windows Embedded Handheld devices, tap Start > BTExplorer > Menu > About.
On Windows CE devices, tap BTExplorer icon > Show BTExplorer > File > About.
Fusion Software
To determine the Fusion software version:
xvi MC92N0-G User Guide
On Windows Embedded Handheld devices, tap Start > Wireless Companion > Wireless Status > Versions.
On Windows CE devices, tap Wireless Strength icon > Wireless Status > Versions or tap Start > Programs >
Fusion > Wireless Status > Versions.

Android

To determine the current software versions touch > About device.
Serial number - Displays the serial number.
Model number - Displays the model number.
Android version - Displays the operating system version.
Kernel version - Displays the kernel version number.
Build number - Displays the software build number.

Chapter Descriptions

Topics covered in this guide are as follows:
Chapter 1, Getting Started, provides information on getting the mobile computer up and running for the first
time.
Chapter 2, Operating the MC92N0-G with Windows OS, explains how to use the mobile computer with
Windows CE and Windows Mobile operating system. This includes instructions for powering on and resetting the mobile computer, entering and capturing data.
Chapter 3, Operating the MC92N0-G with Android OS, explains how to use the mobile computer with
Android operating system. This includes instructions for powering on and resetting the mobile computer, entering and capturing data.
Chapter 4, Data Capture, explains how to capture data using the various scanning options.
Chapter 5, Using Bluetooth on Windows Devices, explains how to perform Bluetooth functionality on the
mobile computer with Windows CE and Windows Mobile operating system.
Chapter 6, Using Bluetooth on Android Devices, explains how to perform Bluetooth functionality on the
mobile computer with Android operating system.
Chapter 7, Accessories, describes the accessories available for the mobile computer and how to use the
accessories with the mobile computer.
Chapter 8, Maintenance & Troubleshooting, includes instructions on cleaning and storing the mobile
computer, and provides troubleshooting solutions for potential problems during mobile computer operation.
Appendix A, Specifications, includes a table listing the technical specifications for the mobile computer.
Appendix B, Keypads, contains the keypad functions/special characters for the keypads.

Notational Conventions

The following conventions are used in this document:
“Mobile computer” refers to the Zebra MC92N0-G hand-held computer.
About This Guide xvii
Italics are used to highlight the following:
Chapters and sections in this guide
Related documents
Bold text is used to highlight the following:
Dialog box, window and screen names
Drop-down list and list box names
Check box and radio button names
Icons on a screen
Key names on a keypad
Button names on a screen.
Bullets (•) indicate:
Action items
Lists of alternatives
Lists of required steps that are not necessarily sequential.
Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.

Related Documents and Software

The following documents provide more information about the MC92N0-G mobile computers.
MC92N0-G Regulatory Guide, p/n 72-161752-xx
MC92N0-G Integrator Guide, p/n 72E-162537-xx
Enterprise Mobility Developer Kits (EMDKs), available at: http://www.zebra.com/support.
Device Configuration Package (DCP for MC92N0c70) and Platform SDK (PSDK92N0c70) for MC92N0-G with Windows CE 7.0, available at: http://www.zebra.com/support.
ActiveSync software, available at: http://www.microsoft.com.
For the latest version of this guide and all guides, go to: http://www.zebra.com/support.

Service Information

If you have a problem with your equipment, contact Zebra Solutions Global Customer Support for your region. Contact information is available at: http://www.zebra.com/support.
When contacting support, please have the following information available:
Serial number of the unit
Model number or product name
Software type and version number.
Zebra responds to calls by email, telephone or fax within the time limits set forth in support agreements.
xviii MC92N0-G User Guide
If your problem cannot be solved by Zebra Support, you may need to return your equipment for servicing and will be given specific directions. Zebra is not responsible for any damages incurred during shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the warranty.
If you purchased your Zebra business product from a Zebra business partner, contact that business partner for support.

CHAPTER 1 GETTING STARTED

Introduction

This chapter explains how to install and charge the batteries, replace the strap and start the MC92N0-G for the first time.
.
Scan Button
Keypad
Indicator LED Bar Touch Screen
Microphone
Headphone Jack
Handstrap
Figure 1-1 MC92N0-G
Power Button
Trigger
1 - 2 MC92N0-G User Guide

Unpacking

Carefully remove all protective material from around the MC92N0-G and save the shipping container for later storage and shipping.
Verify that you received all equipment listed below:
mobile computer
lithium-ion battery
strap, attached to the MC92N0-G
stylus, in the stylus silo
Regulatory Guide.
Inspect the equipment for damage. If you are missing any equipment or if you find any damaged equipment, contact the Zebra Support Center immediately. See page xvii for contact information.

Getting Started

In order to start using the MC92N0-G for the first time:
install the main battery
charge the main battery and backup battery
start the MC92N0-G
configure the MC92N0-G.
The main battery can be charged before or after it is installed. Use one of the spare battery chargers to charge the main battery (out of the MC92N0-G), or one of the cradles to charge the main battery installed in the MC92N0-G.

Installing the Main Battery

Before using the MC92N0-G, install a lithium-ion battery by sliding the battery into the MC92N0-G as shown in
Figure 1-2.
NOTE Ensure the battery is fully inserted. Two audible clicks can be heard as the battery is fully inserted. A partially
inserted battery may result in unintentional data loss.
When a battery is fully inserted in a MC92N0-G for the first time, upon first power up, the device boots and powers on automatically.
Chapter Title 1 - 3
Figure 1-2 Installing the Main Battery

Charging the Battery

CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 8-1.

Charging the Main Battery and Memory Backup Battery

Before using the MC92N0-G for the first time, charge the main battery until the amber charge indicator light remains lit (see Table 1-1 on page 1-4 for charge status indications). The main battery fully charges in less than four hours. The MC92N0-G can be charged using a cradle, the CAM, or the MSR with the appropriate power supply.
The MC92N0-G is also equipped with a memory backup battery which automatically charges from the main battery whether or not the MC92N0-G is operating or is in suspend mode. The memory backup battery retains data in memory for at least 30 minutes when the MC92N0-G's main battery is removed or fully discharged. When the MC92N0-G is used for the first time or after the memory backup battery has fully discharged, the memory backup battery requires approximately 15 hours to fully charge. Do not remove the main battery from the MC92N0-G for 15 hours to ensure that the memory backup battery fully charges. If the main battery is removed from the MC92N0-G or the main battery is fully discharged, the memory backup battery completely discharges in several hours.
When the main battery reaches a very low battery state, the combination of main battery and backup battery retains data in memory for at least 72 hours.
NOTE Do not remove the main battery within the first 15 hours of use. If the main battery is removed before the
backup battery is fully charged, data may be lost.
Use the following to charge batteries:
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Cradles: The MC92N0-G slips into the cradles for charging the battery in the MC92N0-G (and spare
batteries, where applicable). For detailed cradle setup and charging procedures refer to the MC92N0-G Integrator Guide.
Single Slot Serial/USB Cradle.
Four Slot Ethernet Cradle
Four Slot Charge Only Cradle.
Accessories: The MC92N0-G snap-on accessories provide charging capability, when used with one of the
accessory charging cables. For detailed snap-on setup and charging procedures refer to the MC92N0-G Integrator Guide.
CAM
MSR.
Chargers: The MC92N0-G spare battery charging accessories are used to charge batteries that are removed
from the MC92N0-G. For detailed spare battery charging accessories setup and charging procedures refer to the MC92N0-G Integrator Guide.
Single Slot Serial/USB Cradle
Four Slot Spare Battery Charger
Universal Battery Charger (UBC) Adapter.
NOTE To achieve the best battery life in MC92N0-Gs with multiple radios, turn off the radios that are not being used.
See Turning Off the Radios on page 1-9 for more information.
To charge the main battery:
1. Ensure the accessory used to charge the main battery is connected to the appropriate power source.
2. Insert the MC92N0-G into a cradle or attach the appropriate snap-on module.
3. The MC92N0-G starts to charge automatically. The amber charge LED, in the Indicator LED Bar, lights to
indicate the charge status. See Table 1-1 for charging indications.
The main battery usually fully charges in less than four hours.
Table 1-1 MC92N0-G LED Charge Indicators
LED Indication
Off MC92N0-G not in cradle or connected to a CAM or MSR. MC92N0-G not placed
correctly. Charger is not powered.
Fast Blinking Amber Error in charging; check placement of the MC92N0-G.
Slow Blinking Amber MC92N0-G is charging.
Solid Amber Charging complete.
Note: When the battery is initially inserted in the MC92N0-G, the amber LED flashes once if the battery power is low or the battery is not fully inserted.

Charging Spare Batteries

Use the following three accessories to charge spare batteries:
Single Slot Serial/USB Cradle
Chapter Title 1 - 5
Four Slot Spare Battery Charger
UBC Adapter.
Refer to Chapter 7, Accessories for information on charging a spare battery using an accessory.

Removing the Main Battery

To remove the main battery:
1. Prior to removing the battery, press the red Power button.
2. Tap Safe Battery Swap.
3. The Indicator LED Bar lights red.
4. When the Indicator LED turns off, press the primary battery releases. The battery partially ejects from the
MC92N0-G.
5. Press the secondary battery release, on top of the battery, and slide the battery out of the MC92N0-G.
Primary Battery Releases
1
2
3
Secondary Battery Release
Figure 1-3 Removing the Main Battery
1
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Starting the MC92N0-G

Press the red Power button to turn on the MC92N0-G. If the MC92N0-G does not power on, perform a cold boot. See Resetting the MC92N0-G on page 2-24 for Windows devices and Resetting the Android Device on page 3-15 for Android devices.
NOTE When a battery is fully inserted in a MC92N0-G for the first time, upon the MC92N0-G’s first power up, the
device boots and powers on automatically.
When the MC92N0-G is powered on for the first time, it initializes its system. The splash screen appears for a short period of time.

Calibrating the Screen

Windows Devices

To calibrate the screen so the cursor on the touch screen aligns with the tip of the stylus:
1. Using the stylus carefully press and briefly hold the tip of stylus on the center of each target that appears on the
screen.
NOTE To re-calibrate the screen at anytime, press FUNC + ESC on the MC92N0-G to launch the calibration
screen application.
2. Repeat as the target moves around the screen or press ESC to cancel.

Android Devices

To calibrate the screen so the cursor on the touch screen aligns with the tip of the stylus:
Touch > Display > Touch calibration.
1. Using the stylus carefully press and briefly hold the tip of stylus on the center of each target that appears on the
screen.
2. Repeat as the target moves around the screen.

Checking Battery Status

To check the charge level of the main battery or backup battery:
On Windows CE devices, tap Start > Settings > Control Panel > Power to display the Battery Status
window.
On Windows Embedded Handheld devices, tap Start > Settings > System > Power to display the Power
window.
On Android devices, touch > About device > Status.
To save battery power, set the MC92N0-G to turn off after a specified number of minutes.

MC92N0-G Strap

The strap may be moved to either the left or right side of the MC92N0-G to suit user preferences.
To reposition the strap:
1. Slip the button through the end loop and remove from the handle.
2. Open strap loop and slide the handstrap through the loop.
3. Slide the loop out of the connector post.
4. Reverse the procedure to re-attach the strap. Two strap connectors are provided on the MC92N0-G’s main
body. The handstrap may be attached to either connector.
Strap Loop
Chapter Title 1 - 7
Handstrap
Figure 1-4 Reposition the Strap

Battery Management

Battery Saving Tips

Set the MC92N0-G to turn off after a short period of non-use.
Set the display to turn off or dim backlight.
Set the keyboard backlight to turn off after a short period of non-use.
Turn off all wireless radio activity when not in use.
Power off the MC92N0-G when charging to charge at a faster rate.

Changing the Power Settings

Button
NOTE Windows Mobile and Windows CE only.
To set the MC92N0-G to turn off after a short period of non-use:
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1. On Windows CE devices, tap Start > Settings > Control Panel > Power > Advanced.
or
On Windows Embedded Handheld devices, tap Start > Settings > System > Power > Advanced.
2. Select the On battery power: Turn off device if not used for: check box and select a value from the
drop-down list box.
3. Tap OK.

Changing the Display Backlight Settings

NOTE Windows Mobile and Windows CE only.
To change the display backlight settings in order to conserve more battery power:
1. On Windows CE devices, tap Start > Settings > Control Panel > Backlight > Battery Power.
or
On Windows Embedded Handheld devices, tap Start > Settings > System > Backlight > Battery Power.
2. Select the On battery power: Disable backlight if not used for: check box and select a value from the
drop-down list box.
3. Tap the Brightness tab.
4. Tap the Disable backlight check box to completely turn off the display backlight.
5. Use the slider to set the brightness of the backlight. Set it to a low value to save battery power.
6. Tap OK.

Changing the Display Brightness

NOTE Android Devices only.
To change the display brightness in order to conserve more battery power:
1. Touch > Display > Brightness.
Figure 1-5 Brightness Dialog Box
2. In the Brightness dialog box, use the slider to set a brightness level.
3. Touch .

Changing the Keypad Backlight Settings

Windows Devices
To change the keypad backlight settings in order to conserve more battery power:
Chapter Title 1 - 9
1. On Windows CE devices, tap Start > Settings > Control Panel > Keylight > Battery Power.
or
On Windows Embedded Handheld devices, tap Start > Settings > System > Keylight > Battery Power.
2. Select the On Battery Power: Disable keylight if not used for: check box and select a value from the
drop-down list box.
3. Tap Advanced.
4. Tap the Disable keylight check box to completely turn off the display backlight.
5. Tap OK.
Android Devices
To change the keypad backlight settings in order to conserve more battery power:
1. Touch > Display > Key light.
2. Select one of the options.
• Always on - The touch key light is on when the screen is on.
• 6 seconds - The touch key light stays on for six seconds then turns off (default).
• 10 seconds - The touch key light stays on for 10 seconds then turns off.
• 15 seconds - The touch key light stays on for 15 seconds then turns off.
• 30 seconds - The touch key light stays on for 30 seconds then turns off.
• 1 minute - The touch key light stays on for one minute then turns off.
3. Touch .

Turning Off the Radios

On Windows Embedded Handheld Devices

Windows Embedded Handheld devices include Wireless Manager, which provides a simple method of enabling, disabling, and configuring all the device’s wireless capabilities in one place.
To open Wireless Manager, tap the Status Bar and then the Connectivity icon and select Wireless Manager or tap Start > Settings > Connections > Wireless Manager.
To enable or disable a wireless connection, tap its blue bar.
To enable or disable all wireless connections, tap and hold the All bar.
To configure settings for a connection, tap Menu.

On Windows CE Devices

WLAN Radio
To turn off the WLAN radio tap the Fusion Signal Strength icon on the task tray and select Disable Radio. A red X appears across the icon indicating that the radio is disabled (off).
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Fusion Signal Strength Icon
Figure 1-6 Fusion Signal Strength Icon
To turn the radio back on, tap the Fusion Signal Strength icon on the task tray and select Enable Radio. The red X disappears from the icon indicating that the radio is enabled (on).
Bluetooth Radio with StoneStreet One Stack Enabled
To turn off the Bluetooth radio, tap the Bluetooth icon in the task tray and select Disable Bluetooth.
Bluetooth Icon
Figure 1-7 Bluetooth Icon
To turn on the Bluetooth radio, tap the Bluetooth icon in the task tray and select Enable Bluetooth.

On Android Devices

To turn off all the radio:
1. Drag the Status bar down from the top of the screen. The Quick Settings icon displays in the top right corner.
2. Touch to display the Quick Settings panel.
3. Touch Airplane Mode.
Drag the bottom of the Quick Settings Panel to the top of the screen to close the Quick Settings screen.
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