Zebra DCR7X00 Debit Card Reader Reference Guide

iPOS TC

Product Reference Guide

iPOS TC

Product Reference Guide

72-61362-01

Revision A

August 2003

© 2003 by Symbol Technologies, Inc. All rights reserved.

No part of this publication may be reproduced or used in any form, or by any electrical or
mechanical means, without permission in writing from Symbol. This includes electronic or
mechanical means, such as photocopying, recording, or information storage and retrieval
systems. The material in this manual is subject to change without notice.

The software is provided strictly on an “as is” basis. All software, including firmware,
furnished to the user is on a licensed basis. Symbol grants to the user a non-transferable
and non-exclusive license to use each software or firmware program delivered hereunder
(licensed program). Except as noted below, such license may not be assigned,
sublicensed, or otherwise transferred by the user without prior written consent of Symbol.
No right to copy a licensed program in whole or in part is granted, except as permitted under
copyright law. The user shall not modify, merge, or incorporate any form or portion of a
licensed program with other program material, create a derivative work from a licensed
program, or use a licensed program in a network without written permission from Symbol.
The user agrees to maintain Symbol’s copyright notice on the licensed programs delivered
hereunder, and to include the same on any authorized copies it makes, in whole or in part.
The user agrees not to decompile, disassemble, decode, or reverse engineer any licensed
program delivered to the user or any portion thereof.

Symbol reserves the right to make changes to any software or product to improve reliability,
function, or design.

Symbol does not assume any product liability arising out of, or in connection with, the
application or use of any product, circuit, or application described herein.

No license is granted, either expressly or by implication, estoppel, or otherwise under any
Symbol Technologies, Inc., intellectual property rights. An implied license only exists for
equipment, circuits, and subsystems contained in Symbol products.

Symbol, Spectrum One, and Spectrum24 are registered trademarks of Symbol
Technologies, Inc. Other product names mentioned in this manual may be trademarks or
registered trademarks of their respective companies and are hereby acknowledged.

Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300

http://www.symbol.com

ii

Contents

About This Guide

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Chapter Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Notational Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi

Symbol Support Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi

Chapter 1. Getting Started

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Parts of the iPOS TC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

System Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

POS Host Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

LAN Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Dual Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

posPortal Transaction Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Chapter 2. Setting Up the iPOS TC System

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Installing the iPOS TC System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

RS-232 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

RS-485 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

USB Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Connecting Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Installing the Screen Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Replacing the Screen Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Mounting the iPOS TC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

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iPOS TC Product Reference Guide

Chapter 3. Configuring the iPOS TC

Using the Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Changing iPOS TC Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Creating a New Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Setting Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Adjusting Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Viewing System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Changing Host Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7

Changing IP Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Calibrating the iPOS TC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Testing Device Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Downloading Files to the iPOS TC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

Reloading Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

Using the TC IFB Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15

If the Download Fails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16

Appendix A. Technical Specifications

Index

iv

About This Guide

Introduction

The iPOS TC Product Reference Guide provides instructions for setting up and configuring
the iPOS TC Transaction System.

Chapter Descriptions

• Chapter 1, Getting Started, provides an overview of the iPOS TC and its
transaction application.

• Chapter 2, Setting Up the iPOS TC System, describes how to connect the terminal
to a host, connect peripherals, install the screen guard, and mount the terminal.

• Chapter 3, Configuring the iPOS TC, provides information on configuring the iPOS
TC for customer interaction.

• Appendix A, Technical Specifications, provides specification information for the
terminal.

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iPOS TC Product Reference Guide

Notational Conventions

The following conventions are used in this document:

• Italics are used to highlight specific items in the general text, and to identify
chapters and sections in this and related documents. It also identifies names of
screens, menus, menu items, and fields within screens.

• Courier text identifies buttons to be tapped or clicked on screens.

• Bullets (•) indicate:

• action items

• lists of alternatives

• lists of required steps that are not necessarily sequential

• Sequential lists (e.g., those that describe step-by-step procedures) appear as
numbered lists.

Service Information

If you have a problem with your equipment, contact the Symbol Support Center. If your
problem cannot be resolved over the phone, you may need to return your equipment for
servicing. If that is necessary, you will be given special directions.

Note: Symbol Technologies is not responsible for any damages incurred

during shipment if the approved shipping container is not used.
Shipping the units improperly can possibly void the warranty.

Symbol Support Center

For service information, warranty information or technical assistance contact or call the
Symbol Support Center in:

United States

Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300
1-800-653-5350

vi

Canada

Symbol Technologies Canada, Inc.
2540 Matheson Boulevard East
Mississauga, Ontario, Canada L4W 4Z2
905-629-7226

About This Guide

United Kingdom

Symbol Technologies
Symbol Place
Winnersh Triangle, Berkshire RG41 5TP
United Kingdom
0800 328 2424 (Inside UK)
[phone] (Outside UK)

Australia

Symbol Technologies Pty. Ltd.
432 St. Kilda Road
Melbourne, Victoria 3004
1-800-672-906 (Inside Australia)
[phone] (Outside Australia)

Denmark/Danmark

Symbol Technologies AS
Dr. Neergaardsvej 3
2970 Hørsholm
7020-1718 (Inside Denmark)
[phone] (Outside Denmark)

Finland/Suomi

Oy Symbol Technologies
Kaupintie 8 A 6
FIN-00440 Helsinki, Finland
9 5407 580 (Inside Finland)
[phone] (Outside Finland)

Asia/Pacific

Symbol Technologies Asia, Inc (Singapore
Branch)

230 Victoria Street #05-07/09
Bugis Junction Office Tower
Singapore 188024
Tel : [phone]
Fax : [phone]

Austria/Österreich

Symbol Technologies Austria GmbH
Prinz-Eugen Strasse 70 / 2.Haus
1040 Vienna, Austria
01-5055794-0 (Inside Austria)
[phone] (Outside Austria)

Europe/Mid-East Distributor Operations

Contact your local distributor or call
[phone]

France

Symbol Technologies France
Centre d'Affaire d'Antony
3 Rue de la Renaissance
92184 Antony Cedex, France
01-40-96-52-21 (Inside France)
[phone] (Outside France)

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iPOS TC Product Reference Guide

Germany/Deutchland

Symbol Technologies GmbH
Waldstrasse 66
D-63128 Dietzenbach, Germany
6074-49020 (Inside Germany)
[phone] (Outside Germany)

Latin America Sales Support

2730 University Dr.
Coral Springs, FL 33065 USA
1-800-347-0178 (Inside United States)
[phone] (Outside United States)
954-340-9454 (Fax)

Netherlands/Nederland

Symbol Technologies
Kerkplein 2, 7051 CX
Postbus 24 7050 AA
Varsseveld, Netherlands
315-271700 (Inside Netherlands)
[phone] (Outside Netherlands)

Italy/Italia

Symbol Technologies Italia S.R.L.
Via Cristoforo Columbo, 49
20090 Trezzano S/N Navigilo
Milano, Italy
2-484441 (Inside Italy)
[phone] (Outside Italy)

Mexico/México

Symbol Technologies Mexico Ltd.
Torre Picasso
Boulevard Manuel Avila Camacho No 88
Lomas de Chapultepec CP 11000
Mexico City, DF, Mexico
5-520-1835 (Inside Mexico)
[phone] (Outside Mexico)

Norway/Norge

Symbol’s registered and mailing address:
Symbol Technologies Norway
Hoybratenveien 35 C
N-1055 OSLO, Norway

Symbol’s repair depot and shipping address:
Symbol Technologies Norway
Enebakkveien 123
N-0680 OSLO, Norway

South Africa

Symbol Technologies Africa Inc.
Block B2
Rutherford Estate
1 Scott Street
Waverly 2090 Johannesburg
Republic of South Africa
11-809 5311 (Inside South Africa)
[phone] (Outside South Africa)

viii

[phone]

Spain/España

Symbol Technologies S.L.
C/ Peonias, 2
Edificio Piovera Azul
28042 Madrid, Spain
91 324 40 00 (Inside Spain)
[phone] (Outside Spain)

About This Guide

Sweden/Sverige

“Letter” address:
Symbol Technologies AB
Box 1354
S-171 26 SOLNA
Sweden

Visit/shipping address:
Symbol Technologies AB
Solna Strandväg 78
S-171 54 SOLNA
Sweden

Switchboard: 08 445 29 00 (domestic)
Call Center: [phone] (international)
Support E-Mail:

[e-mail]

If you purchased your Symbol product from a Symbol Business Partner, contact that
Business Partner for service.

For the latest version of this guide go to:http://www.symbol.com/manuals.

ix

iPOS TC Product Reference Guide

x

Chapter 1

Getting Started

Introduction

The multifunctional iPOS TC interactive payment terminal enables electronic transaction
payments and interoperates with HTML-based applications at point-of-sale. The iPOS TC
features:

• 206 MHz Intel StrongARM

• Pressure sensitive touchpad

• Color 1/4 VGA LCD

• GIF and Java applet animation support that enables display of advertisements and

promotions

• Dual channel connectivity features legacy data ports (RS-232, RS-485, and USB),

PCMCIA Type II slot, and onboard Ethernet

• 3-Track Magnetic Stripe Reader (MSR) for credit and debit card reading

• posPortal transaction application which enables Web-based transactions, allowing

customers to select payment method, view itemized purchases, and participate in
surveys

• iPOS TC Software Suite for Windows and IBM-based host environments. Based

on OPOS or JPOS industry standards, the Software Suite allows developers to use
C/C++, Java, or VB to integrate the iPOS TC into the store payment system.

®

processor

1-1

iPOS TC Product Reference Guide

Parts of the iPOS TC

The following illustration indicates the parts of the iPOS TC.

Stylus Magnetic

Touchpad

Stripe Reader

1-2

USB Port

Onboard

Ethernet Port

PCMCIA Slot

Reset Button

Figure 1-1. Parts of the iPOS TC

RS-232/RS-485
Port

Setup Button

Getting Started

System Interface

POS Host Interface

The iPOS TC supports standard RS-232/RS-485 or Universal Serial Bus (USB) interfaces
to a POS host device, allowing the terminal to collect line-item purchase and account
information, personal identification numbers (PINs), credit and debit authorization, and
signatures.

LAN Interface

The iPOS TC contains a PCMCIA Type II slot for PCMCIA cards, supporting LAN, WLAN,
and memory functions. Its on-board Ethernet port supports high-speed 10base-T Ethernet
connection to a LAN network via a standard Ethernet cable.

The iPOS TC supports PCMCIA ATA flash cards and the Aironet Cisco 350 Series wireless
LAN cards. The device does not support hot plug/unplug.

Install the PCMCIA and wireless cards with the product label side facing the bottom of the
iPOS TC device.

Dual Channel

The iPOS TC also supports Dual Channel capability using an Ethernet or PCMCIA
connection and an RS-232/RS-485 or USB connection to connect to a server and the POS
host device simultaneously.

posPortal Transaction Application

The posPortal transaction application allows the iPOS TC to connect to ASP services,
enabling Web-based transactions which take advantage of the distribution and customer
profiling capabilities of the Internet. posPortal is a Java application which resides and
executes on the iPOS TC, and allows customers to select a preferred payment method,
view line item detail, participate in surveys, and view targeted color ads. posPortal provides
ready-to-integrate templates and offers simple migration to a paperless, electronically
secure POS environment. See the posPortal Online Reference System available at
http://devzone.symbol.com/ for more information.

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iPOS TC Product Reference Guide

1-4

Chapter 2

Setting Up the iPOS TC System

Introduction

This chapter provides information on installing the iPOS TC, including:

• connecting to a POS host device

• installing peripherals

• installing and replacing the screen guard

• mounting the terminal on a counter or tabletop.

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iPOS TC Product Reference Guide

Installing the iPOS TC System

The following items are required to install the iPOS TC system, and are provided with the
terminal:

Table 2-1. Connection Items

Connection Cables/Parts Required

LAN

On-board Ethernet Ethernet cable

PCMCIA PCMCIA card

Ethernet cable
HDB15/power jack cable (if single channel

connection or USB dual channel)
AC power adapter

Host

Host via RS-232 HDB15/DB9 serial cable

AC power adapter

Host via RS-485 HDB15/SDL serial cable

2-2

Host via USB USB/USB cable

HDB15/power jack cable
AC power adapter

Setting Up the iPOS TC System

RS-232 Installation

To install the iPOS TC in an RS-232 configuration:

1. Shut off power on the POS host device.

2. Plug the serial cable’s 15-pin connector (HDB15) into the serial port on the back of

the iPOS TC.

3. Plug the serial cable’s 9-pin connector (DB9) into a serial port (typically COM1) on

the POS host device.

4. Insert the male connector on the AC power adapter cable into the port on the back

of the serial cable’s 9-pin connector (DB9).

5. Connect the end of the AC adapter to a standard 120V, 60 Hz AC power outlet.

6. Power on the POS host device. The iPOS TC autoconfigures to RS-232.

iPOS TC

POS Host Device
HDB15
Connector

AC Power Adapter

DB9
Connector

Male Connector

Figure 2-1. RS-232 Configuration

2-3

iPOS TC Product Reference Guide

RS-485 Installation

To install the iPOS TC in an RS-485 configuration:

1. Shut off power on the POS host device.

2. Plug the serial cable’s 15-pin connector (HDB15) into the serial port on the back of
the iPOS TC.

3. Plug the SDL connector into one of the following ports on the POS host device:
4B, 9A, 9B, or 9E.

4. Turn on the POS host device. The iPOS TC autoconfigures to RS-485.

iPOS TC

HDB15 Connector

POS Host Device

2-4

SDL Connector

Figure 2-2. RS-485 Configuration

Setting Up the iPOS TC System

USB Installation

The iPOS TC connects to a USB-enabled PC or POS host device, and behaves as a USB
peripheral device. To install the iPOS TC in a USB configuration:

1. Shut off power on the POS host device.

2. Insert one end of the USB cable into the USB port on the back of the iPOS TC.

3. Insert the other end of the USB cable into the USB port on the POS host device.

4. Plug the power jack cable’s 15-pin connector (HDB15) into the serial port on the

back of the iPOS TC.

5. Connect the other end of the power jack cable to the male connector on the AC

power adapter.

6. Connect the end of the AC adapter to a standard 120V, 60 Hz AC power outlet.

7. Turn on the POS host device.

Power Jack Cable

Figure 2-3. USB Configuration

2-5

iPOS TC Product Reference Guide

Connecting Peripherals

To connect a peripheral device to the iPOS TC, use an RS-232 or RS-485 auxiliary Y-cable
that splits at the HDB15 connector:

1. Plug the cable’s 15-pin connector (HDB15) into the serial port on the back of the
iPOS TC.

2. Plug one end of the Y-cable into a serial port (typically COM1) on the POS host
device.

3. Connect the other end of the Y-cable to the peripheral device. The peripheral
requires its own power supply.

2-6

HDB-15

Figure 2-4. Auxiliary Cable Peripheral Connection

Setting Up the iPOS TC System

Installing the Screen Guard

The screen guard protects the iPOS TC's screen from typical wear such as scratches and
spills. Replace the screen guard when excessive scratches are visible or if a liquid is spilled
on the screen. This maintenance extends the operation of the iPOS TC.

To install the screen guard onto the iPOS TC:

1. Disconnect power from the iPOS TC.

2. Clean the surface of the terminal and touchscreen using a cloth dampened with

non-abrasive glass cleaner. Do not spray liquid directly onto the terminal. Wait
until the terminal and glass are completely dry.

3. On the back of the screen guard, remove the paper adhesive guard.

Figure 2-5. Removing Adhesive Guard

2-7

iPOS TC Product Reference Guide

4. Place the adhesive side down onto the graphical screen overlay, carefully aligning
the edges. Apply gentle pressure to the screen guard to ensure proper adhesion.
The screen guard can be removed and repositioned in case of misalignment.

Figure 2-6. Placing Screen Guard on Terminal

Replacing the Screen Guard

To replace the screen guard, carefully remove the worn guard from the terminal by peeling
from the upper-left corner of the guard. Do not remove the graphical screen overlay

underneath the guard.

Figure 2-7. Removing Screen Guard

2-8

Setting Up the iPOS TC System

Follow the procedure in Installing the Screen Guard to install the new screen guard.

Mounting the iPOS TC

The iPOS TC can be mounted on a counter or tabletop using the following items:

• mounting plate

• 3 bolts or posts

•3 nuts

• 3 washers.

To secure the iPOS TC to a tabletop:

1. Attach the mounting plate to the table surface using the 3 bolts, nuts, and washers.

Leave approximately ¼ to ½ inch between the washer and the bolt head.

2. Position the holes on the bottom of the iPOS TC over the bolt heads and slide to

secure.

Figure 2-8. Mounting the iPOS TC

2-9

iPOS TC Product Reference Guide

2-10

Chapter 3

Configuring the iPOS TC

The iPOS TC uses a setup program to configure hardware settings such as calibration and
screen contrast, and to test device functions such as the card reader and signature pad.

Using the Setup Program

To access the iPOS TC setup program:

1. Supply power to the iPOS TC.

2. When the message Press SETUP button to run Setup displays, press the Setup

button on the rear panel of the iPOS TC with the stylus.

The Calibration screen appears.

Figure 3-1. Calibration Screen

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iPOS TC Product Reference Guide

3. Using the stylus, tap the cross hairs on the calibration screen as instructed, or tap
Press to bypass calibration to skip calibration and use the current
calibration settings.

The Password screen appears.

Figure 3-2. Password Screen

4. A password is required to access the Setup menu. Tap Keyboard to open the
virtual keyboard, then enter the default password (password) by tapping the
appropriate keys.

Figure 3-3. Virtual Keyboard

5. Tap Enter. The Password screen reappears.

3-2

Configuring the iPOS TC

6. Tap Accept. The Setup screen appears.

Figure 3-4. Setup Screen

Changing iPOS TC Settings

The Setup screen offers the following options used to customize settings on the iPOS TC:

• Password - sets a new password for accessing setup mode

• Time - sets a new system time

• Contrast - changes screen contrast

• Sys Info - displays software version information

• Host - displays host settings

• Network - sets IP configuration information

• Calibration - calibrates the iPOS TC screen

• Test - tests the signature pad, Magnetic Stripe Reader (MSR), Smart Card, and

encryption

• Download - reboots the iPOS TC in download mode and enables security key

download

• Done - exits Setup mode.

3-3

iPOS TC Product Reference Guide

Creating a New Password

The iPOS TC is shipped with a default password used to access setup mode. Set a new
password to prevent unauthorized persons from changing the setup parameters. This
password is required to make future changes to the setup.

To set a new password:

1. Tap Passwd on the Setup screen.

Figure 3-5. Enter Old Password Screen

2. Tap Keyboard on the Enter Old Password screen to open the virtual keyboard.

3. Enter the current password (password if setting a new password for the first time).

4. Tap Enter to return to the Enter Old Password screen.

5. Tap Accept. The Enter New Password screen appears.

6. Tap Keyboard and enter the new password by tapping the appropriate keys.

7. Tap Enter, then tap Accept.

8. To confirm the new password, tap Keyboard and enter the new password again.

9. Tap Enter, then tap Accept. The Password screen disappears.

3-4

Configuring the iPOS TC

Setting Date and Time

To set the date and time on the iPOS TC:

1. Tap Time at the top of the Setup screen. The Date and Time screen appears.

Figure 3-6. Date and Time Screen

2. Use the drop-down menus to change the date and time settings. The day of the

week (D.O.W.) changes to reflect the new settings.

3. Tap Save to submit the new settings.

3-5

iPOS TC Product Reference Guide

Adjusting Contrast

To increase or decrease screen contrast:

1. Tap Contrast at the top of the Setup screen. The Change Contrast screen
appears.

Figure 3-7. Change Contrast Screen

2. Tap the left arrow button to decrease contrast, or the right arrow button to increase
contrast. Contrast values range from 0 to 64.

3. Tap Save.

Viewing System Information

Ta p Version at the top of the Setup screen to view iPOS TC system information.

Figure 3-8. Version Information Screen

3-6

Configuring the iPOS TC

Changing Host Settings

Ta p Host at the top of the Setup screen to change host settings.

Figure 3-9. Host Settings Screen

Use the buttons and drop-down menu to change the following host information:

• RS-485 post address (default 65)

• Baud rate (default 9600)

• Host port selection (default Auto)

• ECR type (default Others)

Ta p Save to save the new settings, or Reset to return to the default settings.

3-7

iPOS TC Product Reference Guide

Changing IP Configuration Settings

Ta p Network at the top of the Setup screen to change IP configuration settings.

Figure 3-10. Network Settings Screen

1. To change the information displayed in a text field, tap Kbd to the right of the field
to open the virtual keyboard and enter the new value.

2. Tap the Yes or No button to select or de-select DHCP, according to system
requirements.

3. Tap Save to submit the new values, or Default to return to the default values.

Calibrating the iPOS TC

To re-calibrate the terminal, tap Calib. at the top of the Setup screen.

Figure 3-11. Calibration Screen

3-8

Configuring the iPOS TC

Using the stylus, tap the cross hairs on the calibration screen as instructed, or tap Press
to bypass calibration to skip calibration and use the current calibration settings. The

Setup screen reappears.

Setting Default Calibration Settings

If tapping the target is ineffective due to incorrect calibration settings, press the Reset
button on back of the iPOS TC to restart using the default calibration settings.

Figure 3-12. Setting Default Calibration Screen

3-9

iPOS TC Product Reference Guide

Testing Device Functionality

Ta p Test at the top of the Setup screen to test device functions.

Figure 3-13. Function Test Screen

Tap the buttons on this screen to test the functionality of the MSR, signature pad, Smart
Card reader, or the Security Module.

Testing the Magnetic Stripe Reader (MSR)

Ta p MSR on the Function Test screen to test the functionality of the MSR.

Figure 3-14. MSR Screen

Tap the MSR On button to turn on the MSR reader, and swipe a card through the MSR.
Track data displays.

Ta p MSR Off to turn off the reader. Tap Back to return to the Function Test screen.

3-10

Configuring the iPOS TC

Testing the Signature Pad

Ta p Signature on the Function Test screen to test the functionality of the signature pad.

Figure 3-15. Signature Screen

Write on the screen using the stylus. Tap Clear to clear the writing from the screen.

Testing the Smart Card Reader

Ta p Smart Card on the Function Test screen to test the functionality of the Smart Card
reader.

Figure 3-16. Smart Card Test Screen

1. Tap Connect. If the Smart Card reader is properly connected, the reader’s

firmware version appears with screen messages:

3-11

iPOS TC Product Reference Guide

Insert a Smart Card into reader for ATR

Smart Card Reader Connected

If the Smart Card reader is not properly connected, the following error message
appears:

Error: Smart Card Connect Error

2. Insert the Smart Card. The ATR appears.

3. Tap Disconnect to disconnect from the reader.

Testing Encryption

Ta p Encryption on the Function Test screen to test the DUKPT or Master Session
encryption methods.

Figure 3-17. Encryption Test Screen

The following options are available on the Encryption Test Screen:

• Select the DUKPT button to enable the DUKPT encryption method. Then check
Initialize DUKPT Keys to initialize the DUKPT key and the security key when
encryption is performed.

• Select the Master button to enable the Master Session encryption method. Then
select the Master Key ID from the drop-down menu.

•Tap View next to Key Status to check the status of the security keys. The
Encryption Key Status screen shows the status of the security keys used for both

3-12

Configuring the iPOS TC

DUKPT and Master Session encryption methods (see Encryption Key Status

Screen).

•Tap View next to Encryption Info to review encryption information (see Viewing

Encryption Data on page 3-14).

•Tap the Encrypt button to encrypt the data entered. The resulting PIN block

appears in the text box on the screen. If the encryption fails an error message
appears at the bottom-left corner of the screen.

•Tap Back to return to the main Test screen.

Encryption Key Status Screen

Figure 3-18. Encryption Key Status Screen

On the Encryption Key Status screen, tap the Show Status button to view the status of
the DUKPT key, the security key and 10 master keys. The message:

Wait checking status….

appears on the screen, followed by one of the following messages:

<Key Name> Found [or]

<Key Name> NOT Found

When the program completes checking key status, the following message appears at the
end of the text area:

End of key Status

Press the Back button to return to the Encryption Test screen.

3-13

iPOS TC Product Reference Guide

Viewing Encryption Data

On the Encryption Test screen, tap the View button next to Encryption Info to view
encryption information.

Figure 3-19. Encryption Information Screen

To enter the account number, PIN, and Session Key, tap the Kbd buttons next to the
respective fields. Enter the new encryption information on the soft keypad.

Ta p Default to load the default encryption data:

• Account No.: 764012345678909

• PIN: 1234

• Session Key: 0123456789ABCDEF

Press Back to return to the Encryption Test screen.

3-14

Configuring the iPOS TC

Downloading Files to the iPOS TC

Ta p Download at the top of the Setup screen to download Installation File Blocks (IFB) files
or security keys.

Figure 3-20. Download Screen

Select an option from the Download screen:

•Select Download IFB files and tap Download to restart the iPOS TC in download

mode. The screen displays the message Downloading from Host. IFB files must be
downloaded from a download manager program (e.g., the iPOS TC IFB Installer;
see Using the TC IFB Installer on page 3-16). The terminal reboots when the
download is complete.

•Select Download security keys and tap Download to download security keys from

a host application. The screen displays the message Downloading security keys.
When a key is downloaded, one of the following message displays:

• DUKPT Key loaded (if DUKPT was downloaded)

• Master session key loaded (if master key was downloaded).

Note: Setup mode allows downloading security keys to the iPOS TC using

an external key-loading program. Download mode only allows
downloading IFB files, not security keys.

3-15

iPOS TC Product Reference Guide

Reloading Applications

If an application upgrade is available, use the TC IFB Installer, available from Symbol’s
Software Developer Zone at http://devzone.symbol.com/, to install Installation File Blocks
onto the iPOS TC in order to upgrade or load new applications, configuration files, or
images.

Using the TC IFB Installer

The TC IFB Installer application installs an IFB file stored on a host computer or on a
PCMCIA card placed in the iPOS TC's PCMCIA card slot.

1. Download the TC IFB Installer application from Symbol’s Software Developer Zone
at http://devzone.symbol.com/ to the host computer.

2. Open the TC IFB Installer application on the host computer.

3. If installing the IFB from the host computer, locate the IFB file's directory folder
using the explorer window on the bottom-left corner of the TC IFB Installer. The
bottom-right corner displays all files stored in the selected directory folder. Make
sure the Install from PCMCIA check box is not checked, then double-click the
IFB file to install onto the iPOS TC.

If installing the IFB from a file on a PCMCIA card, select the Install from
PCMCIA check box, then enter name of the file in the File Name field.

4. Specify the COM port the iPOS TC is connected to in the Com Port field. To update
the window's file and directory listings, select the Refresh button.

5. Click Install. If the IFB is installing from a PCMCIA card, enter up to 2 keys.
Enter only the amount of keys required by the IFB.

If the IFB is installing from the host computer, enter the amount of keys the IFB
requires. If none are required, there is no prompt to enter keys. Enter the keys
exactly as specified by the creator of the IFB; keys are not case-sensitive.

6. The TC IFB Installer - Installing… screen appears. This screen displays the
following messages in order:

• Loading Installation File Block...OK

• Opening COM port 1...OK

• Waiting for Download Message from iPOS TC...

The TC IFB Installer waits for a message from the iPOS TC indicating it is ready to
download and install the IFB.

3-16

Configuring the iPOS TC

7. Set the iPOS TC to download mode (see Downloading Files to the iPOS TC on

page 3-15). The iPOS TC sends the download message to the TC IFB Installer.
This can take a few minutes. When the TC IFB Installer receives the message, it
downloads the IFB to the iPOS TC.

When installation is complete, the following message appears:
STATUS: Upload completed successfully.

8. Select OK on the host computer to return to the main window, then select OK again

to close the TC IFB Installer application and save all changes made to the
application's settings.

Click Cancel to terminate the download process and return to the main window.
Click Cancel again to terminate the application and discard all changes to the
application's settings.

If the Download Fails

If an error occurs during download, re-start the process, including resetting the iPOS TC
(this returns the iPOS TC to download mode after a download failure). When the iPOS TC
enters download mode, it sends a download message once. Select the Install button on
the host computer before the iPOS TC enters download mode; if the TC IFB Installer isn't
waiting for the download message, it will miss the message.

3-17

iPOS TC Product Reference Guide

3-18

Appendix A

Technical Specifications

Table A-1. iPOS TC Technical Specifications

Item Description

Physical Characteristics

Dimensions 9.0 in. L x 7.25 in. W x 2.88 in. H/

230 mm L x 180 mm W x 70 mm H

Weight 2 lb 6 oz/1.077 kg

Display High contrast, color backlit LCD

LCD Size 4.5 in. L x 3.5 in. W; 5.7 in. diagonal/

114.3 mm L x 88.9 mm W; 144.8 mm diagonal

LCD Resolution Color 1/4 VGA, 320 L x 240 W

Touch Pad Resolution 1024 x 1024 x, y coordinates (207 Hori. x 286 Ver. dpi)

Network Connectivity PCMCIA Type II adapter; onboard 10-Base T Ethernet

Power Requirements Regulated 12V DC, 1A rating

Power Source 12V DC regulated, Domestic 120V AC input; 12V DC

regulated from ECR; 12V DC, 1A rating Universal Power
Adapter

Terminal Interface Auto detect and auto selection of RS-232 or RS-485; one

RS-232 port; one RS-485 (supports IBM Tailgate protocol);
one self-powered USB slave port (supports 3 endpoints);
one aux port for RS-232 passthrough

A-1

iPOS TC Product Reference Guide

Table A-1. iPOS TC Technical Specifications (continued)

Item Description

Performance Characteristics

Memory ROM: 8MB Flash Memory (expandable up to 32MB)

RAM: 64MB SDRAM

Magnetic Stripe Reader Bi-directional 3 track reader

Security Triple DES or DES PIN Encryption with Master/Session or

DUKPT for key management

Firmware Real time operating system: RTOS environment and

PersonalJava Virtual Machine
Transaction applications: posPortal

Peripherals and Accessories

@pos TC Software Suite (Optional) posBuilder, posVisual, IBM 4690 SDK

Operating systems supported: DOS, Windows 98/2000 and
NT 3.51 or higher, IBM 4680/4690

Formats supported: BMP and JPG for graphics, SIG, CMP
and VBC for signature

Object tools: Support for VBX, ActiveX, OPOS and JPOS

Smart Card Interface (Optional) ISO 7816 - 1, 2, 3, 4 synchronous and T=0, T=1

asynchronous cards; EMV level 1 certified

Regulatory

Electrical Safety CE, UL

EMI/RFI FCC Class A

A-2

Index

A

accessories . . . . . . . . . . . . . . . . . . . . . . . . . A-2

C

cables

auxiliary . . . . . . . . . . . . . . . . . . . . . . . . 2-6

ethernet . . . . . . . . . . . . . . . . . . . . . . . . 2-2

illustration, RS-232 . . . . . . . . . . . . . . . 2-3

illustration, RS-485 . . . . . . . . . . . . . . . 2-4

illustration, USB . . . . . . . . . . . . . . . . . . 2-5

LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

peripheral . . . . . . . . . . . . . . . . . . . . . . . 2-6

power . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

RS-232 . . . . . . . . . . . . . . . . . . . . . . . . 2-2

RS-485 . . . . . . . . . . . . . . . . . . . . . . . . 2-2

USB . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

calibrating . . . . . . . . . . . . . . . . . . . . . . 3-1, 3-8

chapter descriptions . . . . . . . . . . . . . . . . . . .i-v

configuring . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

calibrating . . . . . . . . . . . . . . . . . . 3-1, 3-8

changing password . . . . . . . . . . . . . . . 3-4

contrast . . . . . . . . . . . . . . . . . . . . . . . . 3-6

date and time . . . . . . . . . . . . . . . . . . . . 3-5

encryption . . . . . . . . . . . . . . . . . . . . . 3-12

host . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

IP settings . . . . . . . . . . . . . . . . . . . . . . 3-8

MSR . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

password . . . . . . . . . . . . . . . . . . . . . . . 3-2

setup program . . . . . . . . . . . . . . . . . . . 3-1

signature pad . . . . . . . . . . . . . . . . . . . 3-11

smart card reader . . . . . . . . . . . . . . . 3-11

connecting

items required . . . . . . . . . . . . . . . . . . . 2-2

peripherals . . . . . . . . . . . . . . . . . . . . . 2-6

RS-232 . . . . . . . . . . . . . . . . . . . . . . . . 2-3

RS-485 . . . . . . . . . . . . . . . . . . . . . . . . 2-4

USB . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

contacting Symbol . . . . . . . . . . . . . . . . . . . . .vi

contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

D

date

setting . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

dimensions . . . . . . . . . . . . . . . . . . . . . . . . . A-1

downloading . . . . . . . . . . . . . . . . . . . . . . . 3-14

applications . . . . . . . . . . . . . . . . . . . . 3-15

failure . . . . . . . . . . . . . . . . . . . . . . . . 3-16

TC IFB installer . . . . . . . . . . . . . . . . . 3-15

E

encryption . . . . . . . . . . . . . . . . . . . . . . . . 3-12

ethernet port . . . . . . . . . . . . . . . . . . . . . . . . 1-2

F

features . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

H

host

configuring . . . . . . . . . . . . . . . . . . . . . 3-7

illustration, RS-232 . . . . . . . . . . . . . . . 2-3

illustration, RS-485 . . . . . . . . . . . . . . . 2-4

illustration, USB . . . . . . . . . . . . . . . . . 2-5

Index-1

iPOS TC Product Reference Guide

I

installing

items required . . . . . . . . . . . . . . . . . . . 2-2

mounting . . . . . . . . . . . . . . . . . . . . . . . 2-9

peripherals . . . . . . . . . . . . . . . . . . . . . 2-6

RS-232 connection . . . . . . . . . . . . . . . 2-3

RS-485 connection . . . . . . . . . . . . . . . 2-4

screen guard . . . . . . . . . . . . . . . . . . . . 2-7

USB connection . . . . . . . . . . . . . . . . . 2-5

interface . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

RS-232 . . . . . . . . . . . . . . . . . . . . . . . . 1-3

RS-485 . . . . . . . . . . . . . . . . . . . . . . . . 1-3

smart card . . . . . . . . . . . . . . . . . . . . . . A-2

IP settings . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

L

LAN

cables required . . . . . . . . . . . . . . . . . . 2-2

LAN interface . . . . . . . . . . . . . . . . . . . . . . . 1-3

LCD . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1, A-1

M

magnetic stripe reader . . . . . . . . . 1-1, 1-2, A-2

testing . . . . . . . . . . . . . . . . . . . . . . . . 3-10

memory . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

mounting the iPOS TC . . . . . . . . . . . . . . . . 2-9

N

notational conventions . . . . . . . . . . . . . . . . . . vi

O

overview . . . . . . . . . . . . . . . . . . . . . . . . 1-1, 2-1

P

parts of iPOS TC . . . . . . . . . . . . . . . . . . . . 1-2

password . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

PCMCIA card . . . . . . . . . . . . . . . . . . . . . . . 2-2

PCMCIA slot . . . . . . . . . . . . . . . . . . . . . . . . 1-2

peripherals . . . . . . . . . . . . . . . . . . . . . . . . . A-2

installing . . . . . . . . . . . . . . . . . . . . . . . 2-6

PIN encryption . . . . . . . . . . . . . . . . . . . . . . .A-2

ports

ethernet . . . . . . . . . . . . . . . . . . . . . . . . 1-2

RS-232 . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

RS-485 . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

USB . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

posPortal . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

power cable . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

power requirements . . . . . . . . . . . . . . . . . .A-1

processor . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

R

regulatory . . . . . . . . . . . . . . . . . . . . . . . . . .A-2

reset button . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

RS-232 installation . . . . . . . . . . . . . . . . . . . 2-3

RS-485 installation . . . . . . . . . . . . . . . . . . . 2-4

S

screen guard

installing . . . . . . . . . . . . . . . . . . . . . . . . 2-7

replacing . . . . . . . . . . . . . . . . . . . . . . . 2-8

service information . . . . . . . . . . . . . . . . . . . . vi

setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

items required . . . . . . . . . . . . . . . . . . . 2-2

mounting . . . . . . . . . . . . . . . . . . . . . . . 2-9

peripherals . . . . . . . . . . . . . . . . . . . . . . 2-6

RS-232 . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

RS-485 . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

screen guard . . . . . . . . . . . . . . . . . . . . 2-7

USB . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

setup program . . . . . . . . . . . . . . . . . . . 3-1, 3-8

calibrating . . . . . . . . . . . . . . . . . . . . . . . 3-1

changing password . . . . . . . . . . . . . . . 3-4

contrast . . . . . . . . . . . . . . . . . . . . . . . . 3-6

date and time . . . . . . . . . . . . . . . . . . . . 3-5

encryption . . . . . . . . . . . . . . . . . . . . . 3-12

host . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

IP settings . . . . . . . . . . . . . . . . . . . . . . 3-8

MSR . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

password . . . . . . . . . . . . . . . . . . . . . . . 3-2

signature pad . . . . . . . . . . . . . . . . . . . 3-11

smart card reader . . . . . . . . . . . . . . . . 3-11

testing . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Index-2

Index

signature pad . . . . . . . . . . . . . . . . . . . . . . 3-11

smart card interface . . . . . . . . . . . . . . . . . . A-2

smart card reader . . . . . . . . . . . . . . . . . . . 3-11

software suite . . . . . . . . . . . . . . . . . . . 1-1, A-2

specifications . . . . . . . . . . . . . . . . . . . . . . . A-1

stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Symbol support center . . . . . . . . . . . . . . . . . vi

system information . . . . . . . . . . . . . . . . . . . 3-6

T

TC IFB installer . . . . . . . . . . . . . . . . . . . . . 3-15

failure . . . . . . . . . . . . . . . . . . . . . . . . . 3-16

technical specifications . . . . . . . . . . . . . . . . A-1

testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

encryption . . . . . . . . . . . . . . . . . . . . . 3-12

MSR . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

signature pad . . . . . . . . . . . . . . . . . . 3-11

smart card reader . . . . . . . . . . . . . . . 3-11

time

setting . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

resolution . . . . . . . . . . . . . . . . . . . . . . A-1

transaction application . . . . . . . . . . . . . . . . 1-3

U

USB

installation . . . . . . . . . . . . . . . . . . . . . . 2-5

port . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

W

weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Index-3

iPOS TC Product Reference Guide

Index-4

Tell Us What You Think...

We’d like to know what you think about this Manual. Please take a moment
to fill out this questionnaire and fax this form to: [phone], or mail to:

Symbol Technologies, Inc.
One Symbol Plaza M/S B-4
Holtsville, NY 11742-1300
Attention: Technical Publications Manager

IMPORTANT: If you need product support, please call the appropriate
customer support number provided. Unfortunately, we cannot provide
customer support at the fax number above.

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(please include revision level)

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Thank you for your input—We value your comments.

iPOS TC Product Reference Guide

72-61362-01

Revision A - August 2003

Symbol Technologies, Inc. One Symbol Plaza, Holtsville N.Y. 11742-1300

http://www.symbol.com/manuals

2