Zebra DCR7X00-200R User Manual

72-122356-05 Revision A — March 2015
DCR7X00-200R Snap-on Mobile Payment Module
with Chip and PIN
User Guide
Introduction
The DCR7X00-200R Snap-on Mobile Payment Module with Chip and PIN smart card reader snaps onto the bottom of the MC70/MC75 mobile computer to allow easy data capture with magnetic stripe cards, EMV compliant Chip and PIN cards and personal identification number (PIN) entry using a numeric keypad. This guide describes how to install and use the module.
Installation
NOTE The module only functions when attached to the MC70/
MC75.
1. Align the module with the bottom of the MC70/75 and push up until the
locking tabs snap into place.
NOTE Swipe the card in either direction, from left to right, or right
to left. For best results, gently press down on the card while swiping to ensure contact with the bottom of the slot.
Debit Card Transactions
NOTE Debit Card transactions will only function with an
encryption key injected. It will not function if a tamper event occurs.
Launch a transaction application on the MC70/75. In the application, select Debit Card transaction.
Swipe the debit card through the MSR slot, orienting the magnetic stripe as shown. Data encoded on the debit card is captured and, depending on the application, may display in an application data field.
Customer turns the MC70/75 over, and enters their PIN following the instructions on the display.
Customer removes the card when transaction is complete.
Keypad
The back of the module contains a display and a numeric keypad for entering data.
Key Description
Zebra reserves the right to make changes to any product to improve reliability, function, or design. Zebra does not assume any product liability arising out of, or in connection with, the application or use of any product, circuit, or application described herein. No license is granted, either expressly or by implication, estoppel, or otherwise under any patent right or patent, covering or relating to any combination, system, apparatus, machine, material, method, or process in which Zebra products might be used. An implied license exists only for equipment, circuits, and subsystems contained in Zebra products.
Warranty
For the complete Zebra hardware product warranty statement, go to: http://www.zebra.com/warranty.
Zebra Technologies Corporation Lincolnshire, IL, USA http://www.zebra.com
Zebra and the Zebra head graphic are registered trademarks of ZIH Corp. The Symbol logo is a registered trademark of Symbol Technologies, Inc., a Zebra Technologies company. © 2015 Symbol Technologies, Inc.
2. Pull on the module to ensure it is securely connected to the MC70/75.
Removal
To remove the module from the MC70/75, push in the bottom of the two locking tabs and pull the module from the MC70/75.
Credit Card Transactions
NOTE Credit Card transactions will function without an
encryption key injected but will not function if a tamper event occurs.
Launch a transaction application on the MC70/75. In the application, select Credit Card transaction.
Swipe the credit card through the magnetic stripe reader (MSR) slot, orienting the magnetic stripe as shown. Data encoded on the credit card is captured and, depending on the application, may display in an application data field.
NOTE Swipe the card in either direction, from left to right, or right
to left. For best results, gently press down on the card while swiping to ensure contact with the bottom of the slot.
Turn the MC70/75 over and present the keypad to the customer. The customer enters their PIN following the instructions on the display.
Chip and PIN Transactions
NOTE Chip and PIN transactions will function without an
encryption key injected but will not function if a tamper event occurs.
Launch a transaction application on the MC70/75. In the application, select Chip and PIN transaction.
Customer inserts the Chip and Pin card into the slot, orienting the card with the contacts facing down and toward the DCR keypad.
Numeric
Cancel (Red)
Clear (Yellow)
Enter (Green)
Used to enter PIN.
Cancels the current transaction.
Clears the entered data.
Submits the entered data.
Display Messages
After connecting the module to the MC70/MC75 and an application opens the COM port, the following displays:.
Line 1 indicates the model number and the firmware version. The firmware version displays after the model number. In this example the firmware version is 0.09.
Line 2 indicates the keyload state.
Display Operating Status
Blank Normal. Keys are loaded. Online keys are
loaded. Offline and online transactions are available.
- Normal. Online keys not loaded. Offline
* Return to Zebra for service.
The follow messages may appear on the display:
Message Description
Line 1: Line 2: Enter PIN
Line 1: PIN Line 2: ENT to Accept
transactions are available.
Instructs the user to enter their PIN.
Displays “*” as PIN is entered and instructs the user to press enter key when done.
1 2 3
Internal Battery Maintenance
Charge LED
(center)
SAM Card
Cut Edge
The device contains an internal battery that provides power to keep keyload code in memory. The internal battery will maintain data for at least four years from date of manufacture. Internal battery life can be extended by providing external power to the device. When the device is not in use, place it in a cradle or attached to an MC70/75 with the transaction application open.
Charging the MC70/75
You can charge the MC70/75 while the module is attached. Place the MC70/ 75 with the module into a cradle to charge the MC70/75. Ensure that the module is seated properly in the cradle or charging cable and that the MC70/ 75 is properly mounted on top of the module. Failure to do so can cause the MC70/75 to not charge properly. The MC70/75 Charging LED indicates that the MC70/75 is charging. If the Charging LED is not flashing or on, reconnect the module and place back into the cradle or charging cable.
NOTE If you are going to replace the MC70/75 battery, remove the
module from the MC70/75 before replacing the battery.
Installing Secure Access Modules (SAM Cards)
NOTE A Secure Access Module (SAM) card is not required for all
applications. If the applications require a SAM card, use the procedures below to install into the module.
To install a SAM card, place the module on a solid surface with the keypad and LCD face-down. Remove screw securing the door to the module using a T7 Torx® screwdriver. Using your fingernail or other suitable device, pry up on the fingernail slot near the screw. Remove the door.
Insert up to three SAM cards into the appropriate SAM card slots. The contacts on the SAM card must be facing down with the cut edge as shown.
Align the tabs on the door with the slot in the module and close the door. Secure door to module with the screw removed eariler.
Troubleshooting
Symptom Cause Action
When connected to the MC70/75 the module’s display is blank.
Transaction application not running.
Application did not open COM port to module.
Tamper event has occurred. Contact system
Internal battery discharged. Contact system
On MC70/75, launch application.
Ensure that application opens COM port prior to transaction.
administrator.
administrator.
Maintenance
There are no user serviceable part in the module.
CAUTION Do not tamper with the module, it will be rendered non-
operational.
Service Information
If you have a problem using the equipment, contact your facility’s Technical or Systems Support. If there is a problem with the equipment, they will contact the Zebra Support at: http://www.zebra.com/support.
For guides and software go to: http://www.zebra.com/support.
Regulatory Information
This guide applies to Model Number DCR7X00-200R.
All Zebra devices are designed to be compliant with rules and regulations in locations they are sold and will be labeled as required.
Local language translations are available at the following website: http:// www.zebra.com/support.
Any changes or modifications to Zebra equipment, not expressly approved by Zebra could void the user’s authority to operate the equipment.
For use only with Zebra approved and UL Listed mobile computers. Zebra approved and UL Listed accessories and/or Zebra approved and UL Listed/ Recognized battery packs.
CAUTION Only use Zebra approved and UL Listed accessories,
battery packs and battery chargers.
Do NOT attempt to charge damp/wet mobile computers or batteries. All components must be dry before connecting to an external power source.
Declared maximum operating temperature 50ºC.
Power Supply
Use only a Zebra approved power supply output rated at 5.4 Vdc and minimum 3A. The power supply shall be Listed to UL/CSA 60950-1; and certified to IEC60950-1 and EN60950-1 with SELV outputs. Use of alternative power supply will invalidate any approval given to this device and may be dangerous.
Radio Frequency Interference Requirements-FCC
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help.
Radio Frequency Interference Requirements – Canada
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
Marking and European Economic Area (EEA)
Statement of Compliance
Zebra hereby declares that this device is in compliance with all the applicable Directives, 2004/108/EC, 2006/95/EC and 2011/65/EU. A Declaration of Conformity may be obtained from http://www.zebra.com/DOC.
Waste Electrical and Electronic Equipment (WEEE)
English: For EU Customers: All products at the end of their life must be returned to Zebra for recycling. For information on how to return product, please go to: http:// www.zebra.com/weee. Bulgarish: За клиенти от ЕС: След края на полезния им живот всички продукти
трябва да се връщат на Zebra за рециклиране. За информация относно връщането на продукти, моля отидете на адрес: http://www.zebra.com/weee.
Français: Clients de l'Union Européenne : Tous les produits en fin de cycle de vie doivent être retournés à Zebra pour recyclage. Pour de plus amples informations sur le retour de produits, consultez : http://www.zebra.com/weee. Español: Para clientes en la Unión Europea: todos los productos deberán entregarse a Zebra al final de su ciclo de vida para que sean reciclados. Si desea más información sobre cómo devolver un producto, visite: http://www.zebra.com/ weee.
Deutsch: Für Kunden innerhalb der EU: Alle Produkte müssen am Ende ihrer Lebensdauer zum Recycling an Zebra zurückgesandt werden. Informationen zur Rücksendung von Produkten finden Sie unter http://www.zebra.com/weee. Italiano: per i clienti dell'UE: tutti i prodotti che sono giunti al termine del rispettivo ciclo di vita devono essere restituiti a Zebra al fine di consentirne il riciclaggio. Per informazioni sulle modalità di restituzione, visitare il seguen www.zebra.com/weee. Português: Para clientes da UE: todos os produtos no fim de vida devem ser devolvidos à Zebra para reciclagem. Para obter informações sobre como devolver o produto, visite: http://www.zebra.com/weee. Nederlands: Voor klanten in de EU: alle producten dienen aan het einde van hun levensduur naar Zebra te worden teruggezonden voor recycling. Raadpleeg http:// www.zebra.com/weee voor meer informatie over het terugzenden van producten. Polski: Klienci z obszaru Unii Europejskiej: Produkty wycofane z eksploatacji nale¿y zwróciæ do firmy Zebra w celu ich utylizacji. Informacje na temat zwrotu produktów znajduj¹ siê na stronie internetowej http://www.zebra.com/weee. Čeština: Pro zákazníky z EU: Všechny produkty je nutné po skonèení jejich životnosti vrátit spoleènosti Zebra k recyklaci. Informace o zpùsobu vrácení produktu najdete na webové stránce: http://www.zebra.com/weee. Eesti: EL klientidele: kõik tooted tuleb nende eluea lõppedes tagastada taaskasutamise eesmärgil Zebra'ile. Lisainformatsiooni saamiseks toote tagastamise kohta külastage palun aadressi: http://www.zebra.com/weee. Magyar: Az EU-ban vásárlóknak: Minden tönkrement terméket a Zebra vállalathoz kell eljuttatni újrahasznosítás céljából. A termék visszajuttatásának módjával kapcsolatos tudnivalókért látogasson el a http://www.zebra.com/weee weboldalra. Românesc: Pentru clienţii din UE: Toate produsele, la sfârşitul duratei lor de funcţionare, trebuie returnate la Zebra pentru reciclare. Pentru informaţii despre returnarea produsului, accesaţi: http://www.zebra.com/weee. Slovenski: Za kupce v EU: vsi izdelki se morajo po poteku življenjske dobe vrniti podjetju Zebra za reciklažo. Za informacije o vraèilu izdelka obišèite: http:// www.zebra.com/weee. Svenska: För kunder inom EU: Alla produkter som uppnått sin livslängd måste returneras till Zebra för återvinning. Information om hur du returnerar produkten finns på http://www.zebra.com/weee. Suomi: Asiakkaat Euroopan unionin alueella: Kaikki tuotteet on palautettava kierrätettäväksi Zebra-yhtiöön, kun tuotetta ei enää käytetä. Lisätietoja tuotteen palauttamisesta on osoitteessa http://www.zebra.com/weee. Dansk: Til kunder i EU: Alle produkter skal returneres til Zebra til recirkulering, når de er udtjent. Læs oplysningerne om returnering af produkter på: http://www.zebra.com/ weee. Ελληνικά: Για πελάτες στην Ε.Ε.: Όλα τα προϊόντα, στο τέλος της διάρκειας ζωής τους, πρέπει να επιστρέφονται στην Zebra για ανακύκλωση. Για περισσότερες πληροφορίες σχετικά με την επιστροφή ενός προϊόντος, επισκεφθείτε τη διεύθυνση http://www.zebra.com/weee στο Διαδίκτυο. Malti: Għal klijenti fl-UE: il-prodotti kollha li jkunu waslu fl-aħħar tal-ħajja ta' l-użu tagħhom, iridu jiġu rritornati għand Zebra għar-riċiklaġġ. Għal aktar tagħrif dwar kif għandek tirritorna l-prodott, jekk jogħġbok żur: http://www.zebra.com/weee. Slovenski: Za kupce v EU: vsi izdelki se morajo po poteku življenjske dobe vrniti podjetju Zebra za reciklažo. Za informacije o vračilu izdelka obiščite: http:// www.zebra.com/weee. Slovenčina: Pre zákazníkov z krajín EU: Všetky výrobky musia byť po uplynutí doby ich životnosti vrátené spoločnosti Zebra na recykláciu. Bližšie informácie o vrátení výrobkov nájdete na: http://www.zebra.com/weee. Lietuvių: ES vartotojams: visi gaminiai, pasibaigus jų eksploatacijos laikui, turi būti grąžinti utilizuoti į kompaniją „Zebra“. Daugiau informacijos, kaip grąžinti gaminį, rasite: http://www.zebra.com/weee. Latviešu: ES klientiem: visi produkti pēc to kalpošanas mūža beigām ir jānogādā atpakaļ Zebra otrreizējai pārstrādei. Lai iegūtu informāciju par produktu nogādāšanu Zebra, lūdzu, skatiet: http://www.zebra.com/weee. Türkçe: AB Müşterileri için: Kullanım süresi dolan tüm ürünler geri dönüştürme için Zebra'ya iade edilmelidir. Ürünlerin nasıl iade edileceği hakkında bilgi için lütfen şu adresi ziyaret edin: http://www.zebra.com/weee.
te sito Web: http://
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