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Acrobat is a registered trademark of Adobe Systems Incorporated.
Bluetooth is a registered trademark owned by the Bluetooth SIG, Inc.,
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trademarks of Qualcomm Incorporated.
Wi-Fi is a registered trademark of the Wi-Fi Alliance.
Kensington and MicroSaver are registered trademarks of the
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countries.
This product incorporates copy protection technology that is
protected by U.S. and foreign patents, including patent numbers
5,315,448 and 6,836,549, and other intellectual property rights. The
use of Macrovision's copy protection technology in the product must
be authorized by Macrovision. Reverse engineering or disassembly is
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The end user may access only one operating system language version.
L'utilisateur final ne peut accéder qu'à une seule version linguistique
du système d'exploitation.
Der Endbenutzer darf nur auf eine Sprachversion des Betriebssystems
zugreifen.
De eindgebruiker heeft slechts toegang tot één taalversie van het
besturingssysteem.
L'utente finale può accedere a una sola lingua del sistema operativo.
El usuario final sólo podrá acceder a una versión de idioma del sistema
operativo.
Loppukäyttäjä voi käyttää vain yhtä käyttöjärjestelmän kieliversiota.
Användaren har endast tillgång till en språkversion av
operativsystemet.
Slutbrugeren har kun adgang til ét af operativsystemets
sprogversioner.
Sluttbruker kan aksessere kun én av operativsystemets språkversjoner.
O utilizador final pode alcançar somente uma versão de língua do
sistema de exploração.
O usuário final pode acessar apenas uma versão de idioma do sistema
operacional.
PN 95-01222 Rev. A
Revision Date: February 2016
ii
Table of Contents
Chapter 1 Introduction to Your Tablet. . . . . . . . . . 1
Welcome to the Xplore™ XSLATE™ D10 tablet, the rugged tablet designed, tested, and
manufactured to meet the environmental and physical real-world challenges faced by today’s
mobile workers. Based on years of experience in rugged mobile applications, the XSLATE D10 is
designed to withstand the abuses of everyday wear and tear. Advanced technology, innovative
design, and a rugged case are just a few highlights of your tablet system.
N
OTE:This guide assumes that you have basic experience using the Android™ platform. This
tablet is shipped with Android 5.1, Lollipop OS.
About Your Tablet
1
The XSLATE D10 is a high-performance tablet that runs the Android operating system (OS). For
quick start information, see Turning on the XSLATE D10 on page 18.
Touchscreen
The XSLATE D10 has a capacitive touchscreen for user input. The method you use to control the
tablet includes:
• Using a passive pen that comes with the tablet
• Touching the tablet with your fingers. The screen has multifinger touch.
• Using the glove touch application that is included (Glove Touch Mode). You do not need
special touchscreen gloves.
Rugged Features
XSLATE D10 tablets are engineered and tested to meet Military Standards for Environmental
Extremes (MIL STD 810G). Your tablet includes the following features that make it exceptionally
rugged and durable:
• Durable, long-lasting, plastic enclosure
• Interior magnesium alloy frame
• Bumper system and gasket protection mechanisms
• Solid state storage memory
• Integrated, protected wireless LAN and WAN antennas for dual mode operation
• Chemically strengthened glass to give the display greater resistance to damage
Chapter 1 Introduction to Your TabletWelcome1
Package Contents
Check to make sure your package includes the following items:
• Getting Started Guide
• AC adapter
•XSLATE D10 tablet
• Warranty information
Optional Accessories
Docking Options
• xDock G2/xDim vehicle cradle and docking interface module
• Industrial Dock that combines the xDock G2 vehicle cradle and a sturdy stand for the
office or warehouse.
Support Accessories
• Carrying handle with a pen
• Adjustable shoulder strap
• Rotating hand strap on the back of the tablet. Keeps the tablet secured to your hand for
extended periods of use.
•Kickstand
• Companion keyboard
• You can see and explore the accessories for your tablet by going to
– 12-32V Input, 19V Output DC-DC converter (heavy duty cigarette lighter adapter)
– 18 - 60V Input, 13.8 V Output DC - DC converter, direct wire
Factory Options
You might have one of these options that can only be installed at the factory.
• Near Field Communication (NFC)
This technology is a short-range wireless connectivity standard that uses magnetic field induction
to enable communication between devices when they're touched together, or brought within a few
centimeters of each other.
•1D/2D barcode scanner
•HDMI input port
(There is an HDMI output by default.)
2Package ContentsChapter 1 Introduction to Your Tablet
Disclaimer
The Xplore Technologies® Corporation has made every effort to ensure the accuracy and
completeness of this document. However, because ongoing development efforts are made to
continually improve the capabilities of our products, we cannot guarantee the accuracy of the
contents of this document. We disclaim liability for errors, omissions, or future changes herein.
Warranty Information
The XSLATE D10 is backed by a standard 36-month International Limited Warranty. An extended
International Limited Warranty is available. Check the warranty information included with your
tablet for warranty terms and conditions.
Contacting Xplore: Service and Questions
To troubleshoot problems (including wireless and GPS problems), before you call, read the FAQ
page of the Xplore Technologies web site.
Go to http://www.xploretech.com
If you purchased your tablet from an authorized Xplore dealer, contact the dealer for service and
support. If you purchased your tablet directly from Xplore, use any of the following methods to
contact Xplore for service and support:
Before you contact Xplore, have the following information ready so that the customer support
representative can more quickly provide a solution:
•Product name: XSLATE D10
• Product serial number from the back of the tablet
• Conditions under which the problem occurred
• Any error messages that were displayed
• Type of device connected, if any
.
Chapter 1 Introduction to Your TabletDisclaimer3
4Contacting Xplore: Service and QuestionsChapter 1 Introduction to Your Tablet
Tablet Specifications 2
Major Features
The Xplore XSLATE™ D10 tablet is a durable, lightweight, and rugged tablet, providing robust
computing power. It is designed, tested, and manufactured to meet the environmental and
physical real-world challenges faced by today’s mobile workers. This table lists the major
features of the XSLATE D10.
Physical
Dimensions11.05” (28.1cm) x 7.07” (18cm) x 0.86” (2.2cm) (W x H x D)
WeightStarting at 2.4lbs (1.09 kgs)
Processor
Central Processing Unit (CPU)Intel® Atom™ E3485 Quad Core, 2 Mb L2 cache
Processor speed 1.91 GHz
Memory/Storage
Main RAM4GB DDR3L 1333 MHz
RAM OptionsNone
Storage64 GByte SSD (solid state device)
Storage ExpansionOne micro SDXC slot for additional memory storage
Display
Screen • 10.1” WXGA (1366x768) rugged IPS LCD display that is LED backlit
• Chemically strengthened glass for increased display damage
resistance
• 500 NITs direct bonded screen
• 178 degree viewing cone (89 degree off axis)
• Contrast ratio 800:1 Aspect ratio 16:9
• Ambient light sensor
• Pen input on screen
• 10-finger multi-touch screen
• Glove touch capable
GraphicsIntel HD Graphics Gen 7
Chapter 2 Tablet SpecificationsMajor Features5
Interface
Integrated Communications• Wireless LAN: 802.11ac Wi-Fi® and Bluetooth® 4.0
• Dedicated GPS is standard and accurate to 2.5 meters
• LAN: 10/100/1000 Gigabit Ethernet (RJ45)
Integrated Interfaces• 2 USB 3.0 ports
•Micro SDXC memory
• Micro HDMI-out port
• Micro SIM card reader
• Stereo headphones or speaker mini-jack. This jack is compatible with
smartphone headsets.
• Built-in microphones and speaker
Cameras • 5.0 MP documentation camera with flash and a 2 MP webcam
Operating System
Operating System (OS)• Android™ 5.1 platform, Lollipop OS
Power
Main Battery • 7.4V Serviceable lithium Ion
• Recharge time: 3.5 hours (90%)
• Battery life: Gets up to 8 hours on single battery, depending on
operating system, power management, and applications in use.
• Suspend life: Min. 5 days
External Battery • You can add an external second battery that is hot-swappable while
the tablet is running on the main battery.
Gets up to 14 hours and 20 hours with dual batteries.
AC Adapter• Autosensing 100-240V, supplying19 V DC, with a current of 3.42 A;
Supports 12~20V Input DC on tablet
Environmental
Temperature • Operating temperature: -34 C to 60 C, -30 F to 140 F
Cold start: -20 C, -4 F
• Storage: From -30 C to 70 C and from -22 F to 158 F
Humidity• 95% non-condensing
Shock/ Drop• Operating 5’ (1.52 meters) dropped directly on plywood over concrete.
26 drops per Mil Std 810. External. Battery not installed.
Vibration • Minimum integrity. Vehicle Vibration MIL STD 810G Truck and
IEC Ingress testing• IEC (60529) Ingress Tested to IP65 standard
Agency Approvals
Emissions and Immunity• Tested to MIL-STD-461F
• Immunity: CISPR 24 EN 55024 (US, CAN, EU)
• Emissions: EN 55022, CISPR 22, CFR47 Part 15, Subpart B, ICES-003 for
Class B (US, CAN, EU)
Safety• CB Scheme, IEC 60950 (US, CAN, EU),
UL60079-0: 2013, UL60079-11: 2013 R3.14, CAN/CSA-C22.2
No. 60079-0: 11, CAN/CSA-C22.2 No. 60079-11: 14, UL Class I Zone 2, A,
B, C, D (US,CAN), ATEX Zone 2
6Major FeaturesChapter 2 Tablet Specifications
Discrete GPS with SBAS
The GPS in your tablet includes a satellite-based augmentation system (SBAS) that supports widearea or regional augmentation through the use of additional satellite-broadcast messages. Such
systems are commonly composed of multiple ground stations, located at accurately-surveyed
points.
Your tablet comes with an embedded, discrete Global Positioning System (GPS) module that
supports the Wide Area Augmentation System (WAAS) for improved accuracy in the United
States, the European Geostationary Navigation Overlay Service (EGNOS) for improved accuracy in
Europe, and the Multifunctional Satellite Augmentation System (MSAS) for improved accuracy in
Japan.
The proper augmentation system is detected based on your location. No special selection is
required. The augmentation feature uses signals from geostationary satellites to improve on the
reliability and accuracy of the signals from the GPS satellites. You can use it with your preferred
mapping applications to find your current location and locations you are searching for.
Security
The XSLATE D10 includes features that you can use to enhance the security of your data and
serve as the foundation for complementary security technologies. The core security features
include the following:
• Password-protected BIOS
• Networking control
• Trusted Platform Module, TPM 1.2
This feature has been developed by the Trusted Computing Group (TCG), a nonprofit
group. With the built-in TPM 1.2, you can create and manage digital certificates, user
and device authentication, full disk data encryption, and restricted network access.
For more information about this module, visit the T
web site.
• Kensington® cable lock slot
PM Summary page on the TCG
Chapter 2 Tablet SpecificationsDiscrete GPS with SBAS7
8SecurityChapter 2 Tablet Specifications
Safety and
Conformity
Declaration of Conformity
Declaration of Conformity according to FCC Part 15, IC ICES-003, and R&TTE directives
Responsible Party Name: Xplore Corp.
Address: 14000 Summit Drive, Suite 900, Austin, Texas 78728
Telephone: 512.336.7797
Declares that product: Model Series: XSLATE™ D10 complies with Part 15 of the FCC Rules. This
device complies with Part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and, (2) This device must accept
any interference received, including interference that may cause undesired operation.
Changes or modifications to this unit not expressly approved by the party responsible for
compliance may void the user’s authority to operate this equipment. For more information
about FCC, IC, and EU rules and their applicability to the XSLATE D10, see A
page 25.
3
GENCY NOTICES on
Important Safety Information
Before you use the XSLATE D10 (referred to as the tablet), read these safety instructions and the
operation instructions in this handbook.
Failure to observe all these instructions voids the Limited Warranty and may lead to suspension
or denial of services to the offender, or legal action, or both.
Follow any special regulations governing the use of the tablet and, if radio-enabled, always
switch it off in areas where radio devices are forbidden or when the radio device can cause
interference or danger.
Always follow any safety laws and regulations pertaining to the use of cell phones and two-way
radios, because these laws and regulations typically apply to the use of the wireless-enabled
tablet.
Observe all restrictions on the use of radio equipment in fuel depots (fuel storage and
distribution areas), chemical plants, and wherever blasting operations are in progress or in any
area in which restrictions on radio transmissions are imposed. Switch off the tablet when in an
aircraft. The tablet is not FAA-approved for use on aircraft. The effect of the use of the tablet in
aircraft is unknown. Using the tablet in an aircraft may affect aircraft instrumentation,
communication, and performance; may disrupt the network; and may be illegal.
Operating the wireless-enabled tablet might interfere with the functioning of inadequately
protected medical devices such as pacemakers. Consult a physician or the manufacturer of the
medical device if you have any questions.
Chapter 3 Safety and ConformityDeclaration of Conformity9
Radio signals from your tablet will not affect the operation of most modern equipment, but
certain electronic equipment, including automotive systems, may not be shielded against radio
signals from your tablet. Check with the manufacturer of your motor vehicle or the
manufacturer’s representative to determine whether using the tablet will present any safety
issues.
Avoid using the tablet in any environment that requires your full attention, such as when driving
a vehicle. If you need to use your tablet while driving, have a passenger use it for you or find a
safe location to halt your vehicle.
WAR NIN G: B
ATTERIES
Use only battery types specified in this guide. Using any other type of battery can be dangerous
and can disable the tablet. Do not drop or mishandle the batteries, immerse them in water, or
subject them to high heat. Doing so could increase the risk of explosion or leakage, and possibly
cause injury.
The lithium-ion batteries used in this equipment contain material that is hazardous to your
health. If battery contents come in contact with the eyes, IMMEDIATELY flush the affected area
with clean water for 15 minutes and have someone else summon medical attention for you.
Unaffected persons should assist the affected individual in the vital first flushing of the eyes.
Recharging the battery must only be carried out in a nonhazardous area using the
supplied AC adapter. The definition of hazardous areas can be found in Standard EN 60079-10.
WAR NIN G: When operating the tablet in a known explosive environment do not remove or
replace the battery while the circuit is live. Before removing the battery, verify that the area is
known to be free of ignitable concentrations of flammable substances. EXPLOSION HAZARD –
DO NOT DISCONNECT WHILE CIRCUIT IS LIVE UNLESS AREA IS KNOWN TO BE NON-HAZERDOUS.
The primary internal battery is replaceable by an Xplore Technologies* technician, an Xplore
certified repair center, an approved reseller technician, or your IT professional. It should only be
replaced in a safe, nonhazardous place.
AVERISSEMENT: RISQUE D’EXPLOSION. NE PAS DÉBRANCHER TANT QUE LE CIRCUIT EST SOUS
TENSION, À MOINS QU’IL NE S’AGISSE D’UN EMPLACEMENT NON DANGEREUX.
EXPLOSION HAZARD: DO NOT REPLACE THE BATTERY UNLESS POWER HAS BEEN TURNED OFF
AND THE AREA IS KNOWN TO BE NONHAZARDOUS.
AVERTISSEMENT: RISQUE D’EXPLOSION—COUPER LE COURANT OU S’ASSURER QUE
L’EMPLACEMENT EST DESIGNE NON DANGEREUX AVANT DE REPLACER LE BATTERY.
The external secondary battery is hot swappable. Therefore, you can replace the optional
external battery yourself even while the tablet is still running and powered by the internal
battery. However, you must replace it only in an area that is nonhazardous.
EXPLOSION HAZARD: SUBSTITUTION OF COMPONENTS MAY IMPAIR SUITABILITY FOR CLASS I,
DIViSION 2
AVERTISSEMENT: RISQUE D’EXPLOSION. LA SUBSTITUTIOND E COMPOSANTSP EUTR ENDRE CE
MATERIEL INACCEPTABLE POUR LES EMPLACEMENTS DE CLASSE I, DIVISION 2
10 Important Safety InformationChapter 3 Safety and Conformity
WAR NIN G: Do not use any dock, any other accessory, or any attachment that is not
manufactured or supplied by Xplore or an authorized Xplore accessories supplier. Use of any
accessory or attachment that is not supplied or approved for use with the tablet by Xplore is not
permitted because it might be hazardous.
Operate the tablet only from the type of power source indicated on the marking label. Route
power supply cords so that they are not likely to be walked on or pinched by items placed upon
or against them. Pay particular attention to cords at plugs and convenience receptacles, and at
the point where cords exit from the tablet or its dock. Do not overload wall outlets, extension
cords, or integral convenience receptacles because this can cause fire or electric shock.
Unplug the tablet and refer the tablet and dock for service to qualified service personnel if any
of the following conditions occur:
• The power supply cord or plug is damaged.
• The tablet or dock does not operate normally when you follow the instructions in this
guide.
• The tablet or dock exhibits a distinct change in performance.
Adjust only controls for which there are instructions in this book. An improper adjustment of
other controls can result in damage and might require extensive work by a qualified technician
to restore the tablet or dock to normal operation.
Chapter 3 Safety and ConformityImportant Safety Information 11
12 Important Safety InformationChapter 3 Safety and Conformity
Getting Started 4
Microphones Web Camera
Camera Indicator Ambient Light Sensor
Status
Indicator
Touchscreen
Display
Home Button
Overview of the XSLATE D10 External Features
The photos in this section show the buttons, slots, and ports on the Xplore™ XSLATE™ D10
tablet. For quick start information, see T
Front View
URNINGONTHE XSLATE D10 on page 18.
Feature Description
Ambient Light SensorMeasures the light in the environment and adjusts the display brightness.
MicrophonesOptimize sound detection for conferencing and voice recording.
Web CameraLets you interact with people online, stream video, or capture color images
with a 2MP, 1080 HD web camera.
Camera Indicator Indicates that the web or documentation camera is active.
Status IndicatorIndicates system status (On, Off, Charging)
touchscreen DisplayLets you use your finger or pen to access all the functions of the 10.1”
display.
Home ButtonDisplays the home screen.
Chapter 4 Getting StartedOverview of the XSLATE D10 External Features 13
Back View
Pen
Camera Flash
5.0 MP Camera
Device Information
Battery Cover
Expansion Port
I/O Port Door
Cover
Speaker
Feature Description
Passive Pen Pen device that works like a mouse to interact with the touchscreen
Camera Flash Flash that provides light when you take pictures
5.0 MP Camera 5-megapixel camera for high quality photographs or HD video
Device Information Provides product number, model number, FCC, safety, and electrical
I/O Port Door Provides access to the I/O ports
Expansion Port Cover Provides access to the expansion ports
Speaker Integrated speaker for audio playback
Battery Cover Provides access to the battery
information about the tablet
14 Overview of the XSLATE D10 External FeaturesChapter 4 Getting Started
Right Side View
Screen Orientation Lock
19V DC Power Jack
Ethernet LAN PortPower On/Off,
Suspend/Resume Button
Volum e
UpDown
Feature Description
Ethernet LAN Port Connector to the IEEE 802.3 standard for LAN technology
Volume Control for the speaker volume
Power On/Off, Suspend/
Resume Button
19V DC Power Jack Power connector
Screen Orientation Lock Locks the orientation of the screen in the vertical or horizontal position
Turns the power on or off
Suspends and resumes tablet operation
Chapter 4 Getting StartedOverview of the XSLATE D10 External Features 15
Left Side View
Micro HDMI OutMicro SD Card Slot
Micro WAN
SIM Card Slot
USB 3.0
Ports
Audio Connector
Feature Description
Micro WAN SIM Card Slot Slot for inserting the SIM card for 4G/LTE data usage
USB 3.0 Ports These ports are connectors for peripheral devices. USB 3.0 is the next
major revision to the Universal Serial Bus (USB) and provides up to a 10X
increase in throughput. USB 3.0 devices are compatible with USB 2.0
and USB 1.1 ports and connectors.
Audio Connector Connects to devices like headphones for sound output.
Micro HDMI Out This port is a miniaturized version of the High Definition Multimedia
Interface (HDMI) specification for combining audio and video into a
single digital interface so you can connect smartphones and other
devices to your tablet.
Micro SD Card Slot Opening where you insert a micro SD Card so the built-in reader can
read and write to it, providing you with more memory for your tablet.
16 Overview of the XSLATE D10 External FeaturesChapter 4 Getting Started
Bottom View
Dock connector for
the optional Xplore
Tablet Dock
Kensington Lock
Slot
Guide Pin
Receptacles
Feature Description
Kensington Lock Slot Connector for the optional Kensington MicroSaver® or another
compatible security cable. Contact your reseller for information
regarding the Kensington security cable.
Dock connector for the
optional Xplore Tablet Dock
Guide Pin ReceptaclesHelps assure a secure connection for attaching to the dock.
NOTE:For docking accessories, see OPTIONAL ACCESSORIES on page 2 of this document, or for
more details, check the accessories on the web site for the X
Connects the tablet to the xDock G2 vehicle cradle.
SLATE™ D10.
Chapter 4 Getting StartedOverview of the XSLATE D10 External Features 17
Quick Start for Your Tablet
Power On/Off Display Toggle
and Suspend/Resume Button
Turning on the XSLATE D10
1. The first time you turn on the tablet, be sure to plug it in to an external power source with
your AC adapter.
From now on, you can start the tablet without plugging it in if the battery is charged.
2. Turn on the tablet by pressing the Power button.
The Xplore logo appears.
3. Let the tablet finish booting up.
4. After it has started up, you can follow the configuration instructions on the screen.
Suspending Operation
To conserve battery power when you do not want to turn off the tablet, put the it into suspend
mode. (You can suspend operation without closing any apps.)
The default configuration is for the tablet to enter the suspend mode automatically after 5
minutes of no activity.
1. To manually enter the suspend mode, press the Power button briefly and release.
The display turns off, without displaying any confirmation menu.
18 Quick Start for Your TabletChapter 4 Getting Started
Resuming Operation after Suspending
To resume tablet operation from suspend mode, follow the same procedure as turning the
tablet on.
1. Press the Power button.
If the tablet does not power on, then the battery on the tablet might have fully
discharged. If this is the case, then plug the tablet into AC power and repeat the step.
Screen Input
Touch: Select item or option
Touch and Hold: Open special menu
Drag: Scroll the screen
Flick: Scroll the screen quickly
Drag and Drop: Move an item
Touch: Zoom in or out
Touch and Hold: Open special menu
The screen allows10-finger Multi-Touch or Glove Touch. These illustrations show some of the
ways the tablet responds to your touch, even to two or more fingers. The XSLATE D10 also
responds when you are wearing gloves even if they are not special gloves for touchscreens.
Chapter 4 Getting StartedScreen Input 19
Camera Status and Battery Charging Indicators
Battery Status
Indicator
Camera Indicator
This is the front of the tablet with the two indicators circled.
This table explains the status indicators. The battery status indicator tells you the status of the
battery. The camera indicator shows you if the camera is on.
Battery Status Indicator
Power Condition OffOnSleep
AC adapter, battery is charging Orange
(blink)
AC adapter, battery is fully charged OrangeGreenGreen
Battery powerOffGreenGreen
Battery power is low at < 15% OffRed
Battery power is critical at < 8% OffRedRed
Green
(blink)
(blink)
Orange
(blink)
(slow blink)
(slow blink)
Red
(blink)
Camera Indicator
Camera IndicatorOffBlueOff
20 Camera Status and Battery Charging IndicatorsChapter 4 Getting Started
Troubleshooting 5
Problems and Solutions
This table provides solutions to some problems. If you cannot solve the problem by taking the
actions described here, then contact your local help desk or your reseller for further
assistance.
ProblemPossible causes and solution
The tablet will not
start.
The tablet will not
resume operation.
The status LED is red
continuously.
The status LED is red
and blinking.
The display screen is
blank or difficult to
read.
The headphone or
speaker volume is too
low.
• The battery might be defective or discharged to a critically low level. Connect an
external power supply (such as the AC adapter) or install a charged battery.
• Internal components might be above or below the acceptable operating range, which
is -20° C to 60° C, or -4° F to 140° F. After the temperature returns to a safe operating
range, the tablet will start.
• The battery might be defective or discharged to a critically low level. When the battery
reaches a critically low level, the tablet is forced into Suspend- to-RAM mode to avoid a
total system power failure. Connect an external power supply (such as the AC adapter)
or install a charged battery.
• The tablet might be at the critical thermal limit. To avoid damage to heat-sensitive
components, the tablet enters Suspend-to- RAM mode when the it operates above 60°
C, or 140° F. Operation automatically resumes when the tablet cools to below 60° C, or
140° F. Move the tablet to a cooler location after being suspended.
• The tablet is on, running under battery power, and the charge level in the battery has
reached a critical level. Plug the tablet into an AC/DC power source or install a
charged battery.
• The system has encountered a fault and is preventing normal operation. Contact your
local help desk.
• The tablet is powered on, running under battery power, and the charge level in the
battery is at a minimum warning level. Plug the tablet into an AC/DC power source or
install a charged battery.
• Confirm that the tablet is on (the Power icon is continuously displayed in the Status
area in the upper right corner of the screen).
• The brightness might be set too low, causing the screen to appear too dark. To change
system brightness, follow these steps:
1.Tap the Settings icon.
The Setting menu comes up.
2.In the Device section, tap Display> Brightness level, or tap Display > Adaptive
Brightness.
• The video time-out might have expired. Tap the display screen to reactivate the
display. Note: This is a normal, power-saving feature.
• The volume might be in Mute mode or set too low. Follow the instruction to adjust the
headphone or speaker volume.
• Make sure that the volume control in your audio software is set to an audible level.
Chapter 5 TroubleshootingProblems and Solutions 21
An external device is
not working with the
tablet.
• You might need to enable the device in the tablet’s configuration program. Contact
your local help desk or reseller.
22 Problems and SolutionsChapter 5 Troubleshooting
Maintaining the
Tablet
This chapter provides information about how to keep your tablet in top working condition.
Checking Power Cords and Connectors
Check AC and DC power cords and power connectors periodically for damage. Replace the
power cord immediately if you find any damage.
Protecting the Tablet from Damages
1. Your tablet is designed to sustain a multiple-axis drop to an unyielding surface. Do not
intentionally drop the tablet, because the cumulative effects of multiple drops might
damage it.
6
2. Do not place heavy objects on the tablet.
1. Do not disassemble the tablet.
• Keep the tablet at least 5 inches (13 centimeters) away from any electrical appliance that
generates a strong magnetic field, such as a motor, magnet, TV, refrigerator, or large audio
speakers.
• Install a screen protector to preserve the screen.
Storing the Tablet
You can store the tablet in the off state for about 30 days with a fully charged battery installed.
After this period, recharge the battery or replace it with a charged battery.
Caring for the Display Screen
To clean the display screen, dampen a soft cotton cloth with water and gently wipe the screen
surface. You can also use isopropyl alcohol to clean the screen.
Chapter 6 Maintaining the TabletChecking Power Cords and Connectors 23
Protecting the Tablet with a Screen Protector
The screen protector is a durable, replaceable writing surface that protects the display screen
from abrasion.
To get screen protectors, check with your reseller, or go to the Xplore web site at
www.xploretech.com
included with the screen protectors.
for ordering information. Additional information about installation is
Applying a New Screen Protector
Follow the instructions included with your screen protector replacement kit.
N
OTE:If a screen protector is already on the display screen, remove it before installing the new
screen protector.
24 Protecting the Tablet with a Screen ProtectorChapter 6 Maintaining the Tablet
Agency Notices 7
FCC Notices
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
• This device must not cause harmful interference.
• This device must accept any interference received, including interference that might
cause undesired operation.
Modifications not expressly approved by the Xplore corporation could void the user’s authority
to operate the equipment.
N
OTE:This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy. If not installed and
used in accordance with the instructions, the tablet might cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off
and on, then you are encouraged to try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
WLAN: (Wi-Fi)
Note that 5150-5250MHz (Ch. 36-48) is restricted to indoor use only in many countries, including
the United States.
Chapter 7 Agency NoticesFCC Notices 25
RF Exposure
Antennas
WLAN
Bluetooth
Antenna
Tests for the Specific Absorption Rate (SAR) are conducted using standard operating positions
specified by the FCC with the tablet transmitting at its highest certified power level in all tested
frequency bands. Although the SAR is determined at the highest certified power level, the SAR
level of the tablet while operating can be well below the maximum value. This is because the
tablet is designed to operate at multiple power levels so as to use only the power required to
reach the network. In general, the closer you are to a wireless base station antenna, the lower
the power output.
Before a tablet model is available for sale to the public, it must be tested and certified to the FCC
and IC that it does not exceed the limit established by the government adopted requirement for
safe exposure. The tests are performed in positions and locations (next to body and lap) as
required by the FCC for each model. (Next-to-body and next-to-lap measurements can differ
among tablet models, depending on the available accessories, the FCC requirements, and the IC
requirements.) While there might be differences between the SAR levels of various tablets and
at various positions, they are all required to meet the government regulations for safe exposure.
This device was evaluated and shown to comply with FCC and IC SAR RF exposure requirements.
Avoid covering or holding antennas when transmitting. Antenna locations are shown in this
figure.
26 FCC NoticesChapter 7 Agency Notices
Health and Safety Information
Exposure to Radio Frequency (RF) Signals
Your wireless tablet is a radio transmitter and receiver. It is designed and manufactured not to
exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal
Communications Commission of the U.S. Government as well as the European directive set by
the Radio and Telecommunications Terminal Equipment (R&TTE). These limits are part of
comprehensive guidelines and establish permitted levels of RF energy for the general
population.
The guidelines are based on the safety standards previously set by both U.S. and international
standards bodies:
• American National Standards Institute (ANSI) IEEE. C95.1-1992
• National Council on Radiation Protection and Measurement (NCRP). Report 86. 1986
• International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1996
• Ministry of Health (Canada), Safety Code 6. The standards include substantial safety
margin designed to assure the safety of all persons, regardless of age and health.
• European Union R&TTE directive for the Specific Absorption Rate
Specific Absorption Rate (SAR) Limits
The exposure standard for wireless mobile tablets employs a unit of measurement known as the
Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg. The SAR limit set in the
European Union by the R&TTE is 2.0W/kg.
N
OTE:In the U.S. and Canada, the SAR limit for mobile tablets used by the public is 1.6 watts/
kg (W/kg) averaged over one gram of tissue. In Europe, the SAR limit for mobile tablets
used by the public is 2.0 watts/kg (W/kg) averaged over 10 grams of tissue. The
standard incorporates a substantial margin of safety to give additional protection for
the public and to account for any variations.
Chapter 7 Agency NoticesHealth and Safety Information 27
DOC (Industry of Canada Notices)
Notice to Users of Radio and Television
This device complies with Industry Canada license-exempt Radio Standards Specifications (RSS).
Operation is subject to the following two conditions:
1. This device must not cause interference.
2. This device must accept any interference, including interference that might cause
undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio
exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:
1. l'appareil ne doit pas produire de brouillage.
2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le fonctionnement.
CAN ICES-3 (B) / NMB-3 (B)
The device might automatically discontinue transmission in case of absence of information to
transmit, or operational failure. Note that this is not intended to prohibit transmission of control
or signaling information or the use of repetitive codes where required by the technology. The
device for the band 5150-5250 MHz is only for indoor usage to reduce the potential for harmful
interference to co-channel mobile satellite systems. The maximum antenna gain permitted (for
devices in the bands 5250-5350 MHz and 5470-5725 MHz) complies with the equivalent isotropically radiated power (
The maximum antenna gain permitted (for devices in the band 5725-5850 MHz) complies with
the
EIRP limits specified for point-to-point and non-point-to-point operation as appropriate, as
stated in section A9.2(3). In addition, high-power radars are allocated as primary users (meaning
they have priority) of the 5250-5350 MHz band, and this radar might cause interference and/or
damage to LE-LAN devices.
EIRP) limit, also known as the effective isotropically radiated power.
IC radiation exposure statement
This EUT is in compliance with the SAR for general population/uncontrolled exposure limits in IC
RSS-102 and has been tested in accordance with the measurement methods and procedures
specified in IEEE 1528.
Intel® Dual Band Wireless-AC 7260/AC3160 Country-specific Compliance Statements
Hereby, the Xplore corporation declares that the Intel Dual Band Wireless-AC 7260/3160
complies with the essential requirements and other relevant provisions of Directive 1999/5/EC.
This equipment is marked with the CE symbol and can be used throughout the European
community.
Sierra EM7355/7305 Country-specific Compliance Statements
Hereby, the Xplore corporation declares that the Sierra EM7355/7305 complies with the
essential requirements and other relevant provisions of Directive 1999/5/EC. This equipment is
marked with the CE symbol and can be used throughout the European community.
28 DOC (Industry of Canada Notices)Chapter 7 Agency Notices
UL Notice
This unit requires an AC adapter to operate. Use only UL Listed Class 2 Adapters with an output
rating of 19 VDC, with a current of 3.42 A. AC Adapter output polarity:
This is for authorized repair technicians only.
Warning
For continued protection against risk of fire, replace only with the same type and rating fuse.
There is a danger of explosion if the Lithium (clock) battery is incorrectly replaced.
Replace only with the same equivalent type recommended by the manufacturer. Dispose of
used batteries according to the manufacturer’s instruction.
System Disposal
In the event of system disposal, observe the following information
regarding proper procedures in the State of Vermont.
The liquid crystal display (LCD) lamps used in this system contain
mercury. In the event of system disposal, be sure to follow local
guidelines.
Chapter 7 Agency NoticesUL Notice 29
30 System DisposalChapter 7 Agency Notices
Environment 8
Environmental Policy
Xplore Technologies is committed to managing health, safety, and environmental (HS&E)
matters as an integral part of our business. In particular, it is our policy to assure the HS&E
integrity of our processes and facilities at all times and at all places. We will do so by adhering to
the principles of compliance, risk reduction, prevention management, communication, and
continuous improvement as described in this chapter.
Compliance
We will comply with applicable laws and regulations and will implement programs and
procedures to assure compliance. Compliance with HS&E standards will be a key ingredient in
the training, performance reviews, and incentives of all employees.
Risk Reduction and Prevention Management
We will seek opportunities, beyond compliance requirements, for reducing risk to human health
and the environment, and we will establish and meet our own HS&E quality standards where
appropriate.
We will employ management systems and procedures specifically designed to prevent activities
and/or conditions that pose a threat to human health, safety, or the environment. We will look
for ways to minimize risk and protect our employees and the communities in which we operate
by employing clean technology, including safe technologies and operating procedures, as well
as being prepared for emergencies.
We will strive to minimize releases to the air, land, or water through use of cleaner technologies
and the safer use of chemicals. We will minimize the amount and toxicity of waste generated
and will ensure the safe treatment and disposal of waste. We will manage scarce resources, such
as water, energy, land, and forests in an environmentally sensitive manner.
Chapter 8 EnvironmentEnvironmental Policy 31
Communication
We will communicate our commitment to HS&E quality to our employees, vendors, and
customers. We will solicit their input in meeting our HS&E goals and in turn will offer assistance
to meet their goals.
Continuous Improvement
We measure our progress as best we can. We will review our progress at least on an annual basis.
We will continuously seek opportunities to improve our adherence to these principles, and will
periodically report progress to our stakeholders.
If you do not have access to the internet, please contact our technical support at (866) 296-8541
option 3.
Return and Recycling Program
You can return your unwanted Xplore products and batteries to us, or find a recycling center
near you. If your old Xplore product or batteries have no value or you want to recycle in a
socially and environmentally responsible manner, visit our Recycling page on our web site by
going to our site, http://www.xploretech.com
Environment page, scroll down and click the Recycling Program
click the Contact Support link to submit a technical support request. Fill in the fields. In the
Message field, type I want to recycle my product. Click Submit and an Xplore
Technologies specialist will contact you with shipping instructions.
, and clicking About Us > Environment. On the
link. On the Recycling page,
Alternatively customers can choose to drop their unwanted Xplore products at a local recycling
center. For batteries, Xplore Technologies has partnered with Call2Recycle®
(http://www.call2recycle.org/). Call2Recycle
Corporation (RBRC) promoting environmental sustainability by providing free battery and cell
phone recycling in North America. RBRC is a 501(c)4 nonprofit public service organization.
For the return of any other Xplore Product (excluding batteries) Xplore Technologies has
partnered with R2 Solutions
profit organization established to house the R2 Practices for proper recycling practices.
(https://sustainableelectronics.org). R2 Solutions (R2S) is a non-
is a program of the Rechargeable Battery Recycling
Environmental and Sustainability Corporate
Report
As the manufacturer of the world’s most advanced ruggedized tablet, and peripherals, Xplore
Technologies is recognized in the efficient design and manufacturing of it products. In this
inaugural Corporate Environmental Responsibility Report (
aspirations to sustain our environment. As you review this report, we welcome your candid
feedback. We know that
In 2011, Xplore Technologies Corporation of America established the Xplore Technologies
Environmental committee to proactively work with stakeholders including customers,
nongovernmental organizations (
As a result of the committee’s work, we have implemented initiatives to improve our
performance across the spectrum of corporate environmental responsibility issues. Our
progress on implementing these issues is outlined in this report.
CERR is a journey and your input will help us along the way.
NGOs), and other interested groups on environmental issues.
CERR), we outline our plans and
32 Return and Recycling Program Chapter 8 Environment
While the Xplore Technologies Environmental committee has only been active since 2012 we
have always cared for the environment and this has been a core value since Xplore Technologies
was founded more than fifteen years ago. We are proud of our accomplishments to date and we
are committed to continuously improve in the future.
Publishing this report is a significant step toward the goal of becoming an environmental
sustaining leader of our industry. Going forward, we will perfect our environmental
performance and transparency. We will also leverage our role as an industry leader and actively
support international organizations and industry associations working to improve
environmental conditions.
The Xplore Technologies 2012 Environmental Sustainability Report is located at
page and click Environmental Sustainability Report 2012
personal files. If you do not have access to the internet please call technical support at (866) 2968541 option 3 and request a digital copy be sent to your email.
. Scroll to the bottom of the
. Feel free to save this to your
Chapter 8 EnvironmentEnvironmental and Sustainability Corporate Report 33
34 Environmental and Sustainability Corporate ReportChapter 8 Environment
Declaration of
The technical construction file is available at:
Xplore Technologies Corp
14000 Summit Dr, Ste 900
Austin, TX 78728
USA 888-44-XPLORE, FAX: 512-485-1505, www.xploretech.com
Conformity
Xplore Technologies, Corp. hereby declares under our sole responsibility that the product
Name: XSLATE D10Top Handle with tether and pen
Model: iX101B1Part Number: 11-16036
to which this declaration relates, is in compliance with all the applicable essential requirements,
and other provisions of the European Council Directives listed. The conformity assessment
procedure used for this declaration is Annex IV of Directive 1999/5/EC. This product will bear
the CE Mark label (CE !)
Directives
• Council Directive 2012/19/EU (WEEE Directive)
• Council Directive 2011/65/EC (RoHS Directive)
• Regulation (EC) No 1907/2006 (Registration, Evaluation, Authorisation & restriction of Chemicals)
(REACH)
• Council Directive 2009/125/EC (ErP Directive)
• Council Directive 72/245/EEC including amendments and corrigenda to 2004/104/EC.
– The iX101B1 is only compliant to the stated directive when used with the X-DIM G2 dock, Xplore PN:
02-05147
• Council Directive 94/9/EC (ATEX Directive)
A
II 3 G Ex ic IIC T5 Gc
– EN 60079-0:2012
– EN 60079-11:06-07
• Council Directive 2004/108/EC (EMC Directive)
– EN 55022:2010
– EN 55024:2010
– EN 61000-3-2: 2006 +A1:2009 +A2:2009
– EN 61000-3-3: 2008
• Council Directive 2006/95/EC (Low Voltage Directive)
– EN 60950-1:2006 +A11:2009 +A1:2010 +A12:2011
• Council Directive 1999/5/EC (Radio and Telecommunications Terminal Equipment) (R&TTE Directive)
– EN 301 489-1 V1.9.2:2011– EN 301 908-1 V5.2.1:2011
– EN 301 489-3 V1.4.1:2002– EN 301 511 V9.0.2
– EN 301 489-07 V1.3.1:2005– EN 301 893 V1.7.1
– EN 301 489-17 V2.2.1:2012– EN 62209-2:2010
– EN 301 489-24 V1.5.1:2010– EN 50566:2013
– EN 300 328 V1.8.1: 2010– EN 62311:2008
– EN 300 440-1 V1.6.1:2010– EN 50332-2:2013
– EN 300 440-2 V1.4.1:2010–