No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means,
without permission in writing. This includes electronic or mechanical means, such as photocopying, recording,
or information storage and retrieval systems. The material in this manual is subject to change without notice.
The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on
a licensed basis. We grant to the user a non-transferable and non-exclusive license to use each software or
firmware program delivered hereunder (licensed program). Except as noted below, such license may not be
assigned, sublicensed, or otherwise transferred by the user without prior written consent. No right to copy a
licensed program in whole or in part is granted, except as permitted under copyright law. The user shall not
modify, merge, or incorporate any form or portion of a licensed program with other program material, create a
derivative work from a licensed program, or use a licensed program in a network without written permission.
The user agrees to maintain copyright notice on the licensed programs delivered hereunder, and to include the
same on any authorized copies it makes, in whole or in part. The user agrees not to decompile, disassemble,
decode, or reverse engineer any licensed program delivered to the user or any portion thereof.
We reserve the right to make changes to any software or product to improve reliability, function, or design.
We do not assume any product liability arising out of, or in connection with, the application or use of any
product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any of our intellectual
property rights. An implied license only exists for equipment, circuits, and subsystems contained in our
products.
Revision History
Changes to the original manual are listed below:
ChangeDateDescription
01 Rev. A08/20/14Initial release.
iii
ivMC18 Product Reference Guide
TABLE OF CONTENTS
About This Guide
Introduction ..................................................................................................................................... xi
Documentation Set ................................................................................................................... xi
Software Versions..................................................................................................................... xi
OEM Software........................................................................................................................... xi
Fusion Software........................................................................................................................ xii
Chapter Descriptions ...................................................................................................................... xii
Notational Conventions................................................................................................................... xiii
Related Documents and Software .................................................................................................. xiii
Service Information......................................................................................................................... xiv
This guide provides information about setting up and configuring MC18 mobile computers and installing its
accessories.
NOTE Some screens or windows shown in this guide may differ from the actual screens shown on the MC18.
Documentation Set
The documentation set for the MC18 is divided into guides that provide information for specific user needs.
MC18 documentation includes:
•
MC18 Quick Reference Guide - describes basic set up and operation of the MC18 and it’s cradles. The
guide also includes regulatory and safety information.
•
MC18 Product Reference Guide (this guide) - describes how to set up, operate and program the MC18 and
it’s accessories.
•
Application Guide for Enterprise Mobility Devices - describes how to use developed applications.
•
EMDK Help File - provides API information for writing applications.
Software Versions
This guide covers various software configurations and references are made to operating system or software
versions.
OEM Software
Use this procedure to determine the OEM software version on the MC18:
1.Click Start > Settings > Control Panel > System Info icon to view the OEM software version.
xiiMC18 Product Reference Guide
Fusion Software
Click Start > Programs > Fusion > Wireless status > Versions to determine the Fusion software version on
MC18.
Chapter Descriptions
Topics covered in this guide are as follows:
•
Chapter 1, Getting Started, describes the features and basic operation of the MC18, lists the accessories
for the MC18 and explains how to install and charge the batteries and start the MC18 for the first time.
•
Chapter 2, Staging and Provisioning, provides information for staging and provisioning the MC18 using
Mobility Software Platform (MSP).
•
Chapter 3, Wireless Applications, provides instructions for configuring the wireless adapter.
•
Chapter 4, Sync with Host Computer, provides instructions on installing a sync application and setting up
a partnership between the MC18 and a host computer.
•
Chapter 5, Using the Windows CE Desktop, provides instructions for connecting the MC18 to a host
computer and using the OS desktop of the MC18.
•
Chapter 6, Special Considerations, provides information to consider when using and developing
applications for the MC18.
•
Chapter 7, Pocket Browser, provides information on Sample Pocket Browser (mobile application
development tool) provided with the MC18.
•
Chapter 8, Cradle Installation, provides installation instructions for the MC18 cradles and other
accessories.
•
Chapter 9, Application Deployment, provides instructions for downloading software and files to the
MC18.
•
Chapter 10, Maintenance and Troubleshooting, includes instructions on cleaning and storing the MC18,
and provides troubleshooting solutions for potential problems during MC18 operation.
•
Appendix A, Technical Specifications, includes a table listing the technical specifications for the MC18
and accessories.
•
Appendix B, App Launcher Configuration, provides information for configuring the App Launcher
application.
Notational Conventions
The followingconventions are used in this document:
•
Italics are used to highlight the following:
• Chapters and sections in this guide
• Related documents
About This Guidexiii
•
Bold text is used to highlight the following:
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen
• Key names on a keypad
• Button names on a screen
•
Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential
• Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
NOTE This symbol indicates something of special interest or importance to the reader. Failure to read the note
will not result in physical harm to the reader, equipment or data.
CAUTION This symbol indicates that if this information is ignored, the possibility of data or material damage
may occur.
WARNING! This symbol indicates that if this information is ignored the possibility that serious personal
injury may occur.
Related Documents and Software
The following documents provide more information about the MC18 mobile computers.
xivMC18 Product Reference Guide
•
MC18 Quick Reference Guide, p/n MN000835A01
•
Microsoft Applications for Windows Mobile and CE 7.0 User Guide, p/n 72E-78456-xx
•
Enterprise Mobility Developer Kits, available at: http://www.motorolasolutions.com/support
•
Latest ActiveSync (Windows XP) or Windows Mobile Device Center (Windows 7) software, available at:
http://www.microsoft.com
For the latest version of this guide and all guides, go to: http://www.motorolasolutions.com/support
.
Service Information
If you have a problem with your equipment, contact Global Customer Support for your region. Contact
information is available at: http://www.motorolasolutions.com/support.
When contacting Global Customer Support, please have the following information available:
•
Serial number of the unit
•
Model number or product name
•
Software type and version number.
We respond to calls by E-mail, or telephone within the time limits set forth in support agreements.
If your problem cannot be solved by Global Customer Support, you may need to return your equipment for
servicing and will be given specific directions. Symbol Technologies is not responsible for any damages
incurred during shipment if the approved shipping container is not used. Shipping the units improperly can
possibly void the warranty.
If you purchased your business product from a business partner, contact that business partner for support.
CHAPTER 1GETTING STARTED
Introduction
This chapter describes the features of the MC18 and explains how to install and charge the battery, how to
capture data using the integrated Imager and how to reset the MC18.
Unpacking
Carefully remove all protective material from the MC18 and save the shipping container for later storage and
shipping.
Verify that box contains all the equipment listed below:
•
MC18
•
Two Torx screws inside a plastic bag (used for securing the battery cover to the MC18)
•
Quick Reference Guide
Inspect the equipment for damage. If you are missing any equipment or if you find any damaged equipment,
contact Support immediately. See Service Information on page xiv for contact information.
Removing the Screen Protection Film
A screen protection film is applied to the MC18 screen to protect the screen during shipping. To remove the
screen protector, carefully lift the thin film off the display.
1 - 2MC18 Product Reference Guide
Status LED
Display
Scan Key
Branding Plate Slot
Features
Figure 1-1
Front View
Battery Cover
Speaker
Power Connector
Scan Exit Window
Branding Plate Slot
Getting Started1 - 3
Figure 1-2
Back View
1 - 4MC18 Product Reference Guide
Accessories
Table 1-1
MC18 Lithium Ion BatteryBTRY-MC18-27MAG-01 MC18 Lithium Ion Battery.
High Density (HD) Three Slot
Cradle (Locking).
High Density (HD) Three Slot
Cradle (Non-Locking)
Super High Density (SHD) Three
Slot Cradle (Locking)
Accessories
AccessoryPart NumberDescription
BTRY-MC18-27MAG-10 MC18 Lithium Ion Battery (
CRD-MC18-3SLCKH-01
CRD-MC18-3SLOTH-01
CRD-MC18-3SLCKS-01
The cradle is used for docking up to three
MC18 units in HD installation configuration.
The cradle slots are equipped with a
mechanism that locks the MC18 units inside
the slots.
The Three Slot Cradle requires
unit (
PWRS-14000-241R), DC line cord and
country specific AC line cord (sold
separately).
The cradle is used for docking up to three
MC18 units in HD installation configuration.
Requires
(
PWRS-14000-241R), DC line cord and
country specific AC line cord (sold
separately).
The cradle is used for docking up to three
MC18 units in SHD installation configuration.
The cradle slots are equipped with a
mechanism that locks the MC18 units inside
the slots. Requires power supply unit
(PWRS-14000-241R), DC line cord and
country specific AC line cord (sold separately).
power supply unit
QTY-10
power supply
).
Single Slot Cradle
Release KeyKT-MC18-CKEY-20 Tool used to mechanically unlock the MC18
MC18 Terminal Reboot ToolKT-MC18-REBOOT-05 Tool used to perform cold boot of the MC18
Cradle Cover Removal Tool
Deployment Kit
CRD-MC18-1SLOT-01
KT-MC18-CTOOL-01 Tool used for removing the Three Slot Cradle
KT-MC18-CSTKIT-01 Includes:
The cradle is used for docking a single MC18.
Requires power supply unit
(PWRS-14000-241R), DC line cord and
country specific AC line cord (sold separately).
from the Three Slot Cradle and the Single
Slot Cradle (QTY-20).
(QTY-5).
cover.
•
20-pack of Release Key
(KT-MC18-CKEY-20)
•
5-pack of Terminal Reboot Tool
KT-MC18-REBOOT-05)
•
One Three Slot Cradle Front Panel
Removal Tool (KT-MC18-CTOOL-01)
Key used to mechanically unlock the MC18
from a Single Slot Cradle (QTY-20)
for mounting the MC18 on a shopping cart.
USB communication cable for connecting the
MC18 to a host computer.
An extension cable (12.6 Inch / 32 centimeter)
for connecting the Three Slot Cradle to
charging cable that is connected to
supply unit (PWRS-14000-241R).
CBL-MC18-EXINT1-01
An Interconnection extension cable (12.6 Inch
/ 32 centimeter) for connecting Three Slot
Cradle.
centimeter) for connecting cradles to power
supply unit (PWRS-14000-241R).
DC charging cable (19.5 Inch / 49.5
centimeter) used to connect a power supply
unit (PWRS-14000-241R) to one Single Slot
Cradle.
.
DC “Y”
power
19.5 Inch / 49.5
DC “Y” Charging Cable Long25-67592-01R
DC “Y” Charging Cable Short25-66210-01R
Power Supply Unit
AC Line Cord
AC Line Cord
AC Line Cord
AC Line Cord
PWRS-14000-241R
23844-00-00R
50-16000-221R
50-16000-671R
50-16000-217R
DC “Y” charging cable (39.7 Inch / 1 meter).
Connects a power supply unit
(PWRS-14000-241R) to two separate Three
Slot Cradles.
DC “Y” charging cable (19.5 Inch / 1 meter).
Connects a power supply unit
(PWRS-14000-241R) to two separate Three
Slot Cradles.
100-240VAC, 12VDC, 9A. Requires country
specific AC line cord and DC cable (sold
separately).
AC Line Cord, 7.5 feet long, grounded, three
wire for power supplies. Associated Country:
United States
AC Line Cord, 1.8 meter, meter grounded,
three wire, USA NEMA 5-15P. Associated
Country: United States
AC Line Cord, 1.8 meter, grounded, three wire,
CIE 23-16 plug. Associated Country: Italy.
AC Line Cord, 1.9 meter, grounded, three wire,
AS 3112 plug. Associated Countries:
Australia, New Guinea
AC Line Cord
50-16000-218R
AC Line Cord, 1.8 meter, grounded, three wire,
NEMA 1-15P plug. Associated Country:
Japan.
1 - 6MC18 Product Reference Guide
Table 1-1
AC Line Cord
AC Line Cord
AC Line Cord
AC Line Cord
AC Line Cord
AC Line Cord
Accessories (Continued)
AccessoryPart NumberDescription
50-16000-219R
50-16000-220R
50-16000-257R
50-16000-669R
50-16000-672R
50-16000-678R
AC Line Cord, 1.8 meter, grounded three wire,
BS1363 plug. Associated countries: Hong
Kong, Iraq, Malaysia, Singapore, United
Kingdom.
AC Line Cord, 1.8 meter, grounded three wire
CEE 7/7plug. Associated countries: Europe,
Abu Dhabi, Bolivia, Dubai, Egypt, Iran, Russia,
Vietnam.
AC Line Cord, 1.8 meter, grounded three wire,
IEC 60320 C13 plug. Associated Country:
China.
1.9 meter grounded three wire, BS 546 Plug.
Associated country: India.
1.9 meter grounded three wire, S132 Plug.
Associated country: Israel.
36 inch grounded three wire.
Associated country: United States
Status LED
Status LED
Scan Key
The Status LED indicates imaging status. Table 1-2 describes the Status LED indications.
Getting Started1 - 7
Figure 1-3
Table 1-2
Off
Red
Single Green blink
Scan Key
The Scan key operates the imager camera when a scanning application is active. When the MC18 is turned
off, pressing the Scan key to power on the MC18.
MC18 Status LED
Status LED Indications
LED StateIndication
Normal operation or MC18 is turned off.
Imaging in progress (Scan key is pressed).
Successful decode.
NOTE The operation of the Scan key can be modified by programming or application to enable more or different
functionality. Refer to the EMDK Help file for detailed information for programming the Scan key.
Figure 1-4
Scan Key
1 - 8MC18 Product Reference Guide
Battery Cover
Battery
Battery
Compartment
Battery Cable Connector
Getting Started
To start using the MC18 for the first time:
•
Install the battery
•
Charge the battery.
Installing the Battery
To install the battery:
1.Remove tape securing battery cover to handle.
2.Lift the battery cover from the handle.
3.Guide and press the battery cable connector into the female connector inside the battery compartment.
The connector is designed to only fit one way.
4.Place the battery inside the battery compartment.
5.Place the battery cover onto the handle.
6.Remove the two Torx screws from the provided plastic bag, inside the shipping box.
7.Secure the battery cover with the two Torx screws using a T8 Torx drive. Torque the screws to 3.6 Kgf-cm
(3.1 in-lb).
Figure 1-5
Installing the Battery
Getting Started1 - 9
Battery Cover
Battery
Battery Compartment
Battery Cable Connector
Press down plastic tab to release
Removing the Battery
To remove the battery:
1.Suspend the MC18 by tapping Start > Suspend.
CAUTION The MC18 must be suspended before removing the battery. Failing to suspend the MC18 before
removing the battery may damage the data stored on flash memory or corrupt the operating system files.
2.Use T8 Torx drive to remove the two screws that secure the battery cover.
3.Lift the battery cover from the handle.
4.Inside the battery compartment, press down the plastic tab of the Battery cable connector and slide it out of
the female connector.
5.Remove the battery from the battery compartment.
Charging the Battery
Figure 1-6
Removing the Battery
CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page
10-1.
Before using the MC18 for the first time, charge the battery. The battery fully charges in approximately four
hours.
To charge the battery:
1.Ensure the cradle is connected to the appropriate power source. See Chapter 8, Cradle Installation for
more information.
1 - 10MC18 Product Reference Guide
Three Slot CradleSingle Slot Cradle
2.Dock the MC18 in a cradle. The MC18 starts to charge automatically and is shown on the taskbar if
the Windows CE desktop is visible.
Figure 1-7
Docking MC18 into Cradle
Starting the MC18
The MC18 starts automatically as soon as power is applied; either with a charged battery installed or when
inserted into the cradle.
If charged battery is installed and the MC18 is turned off, press and hold the Scan key for five seconds to turn
on.
When the MC18 is powered on for the first time, it initializes its system. The splash screen appears for a short
period of time.
Getting Started1 - 11
Figure 1-8
On the MC18, the splash screen is followed by the App Launcher window.
Splash Screen
NOTE App Launcher window may vary depending upon the MC18 operating system version.
Figure 1-9
App Launcher Window
1 - 12MC18 Product Reference Guide
Powering On
To power on the MC18, press and release the Scan key.
Data Capturing
The MC18 imager allows collection of data by scanning bar codes.
The imager has the following features:
•
Reads a variety of bar code symbologies, including the most popular linear, postal, and 2-D code types
(see Appendix A, Technical Specifications).
•
Contains advanced intuitive aiming light for easy point-and-shoot operation.
Scanning Considerations
Typically, scanning is a simple matter of aim, scan/decode and a few quick trial efforts master it. However, two
important considerations can be used to optimize any scanning performance:
•
Range
Any scanning device decodes well over a particular working range — minimum and maximum distances
from the bar code. This range varies according to bar code density and scanning device optics.
Scanning within range brings quick and constant decodes; scanning too close or too far away prevents
decodes. Move the MC18 closer and further away to find the right working range for the bar codes being
scanned. However, the situation is complicated by the availability of various integrated scanning modules.
The best way to specify the appropriate working range per bar code density is through a chart called a
decode zone for each scan module. A decode zone simply plots working range as a function of minimum
element widths of bar code symbols.
•
Angle
Don’t scan at too sharp an angle; the scanner needs to collect scattered reflections from the scan to make
a successful decode. Practice quickly shows what tolerances to work within.
NOTE Contact the Global Customer Support if chronic scanning difficulties develop. Decoding of properly printed
bar codes should be quick and effortless.
Scanning Bar Codes
1.Open any application that can receive text or go to Windows CE desktop.
2.Aim the scan exit window at the bar code.
3.Press the Scan key - the status LED illuminates red.
Ensure the red aiming dot is at the center of the bar code. Upon successful decode, the Status LED
changes from red to green and audible beep sounds if bar code was decoded successfully.
Getting Started1 - 13
Incorrect
Correct
Red Illumination Frame
Red Aiming Dot
Figure 1-10
4.Release the Scan key. The bar code data displays on the screen.
Figure 1-11
Imager Illumination Frame
Scanning Sample Application Screen
Scanning Tips
Optimal scanning distance varies with bar code density and scanner optics.
•
Hold the scanner farther away for larger symbols.
•
Move the scanner closer for symbols with bars that are close together.
NOTE Scanning procedures depend on the application and MC18 configuration. An application may use
different scanning procedures from the one listed above.
DataWedge
DataWedge is an application that reads data from a scanning source, processes the data and sends the data
to an application as if the user is entering it on a keyboard. By default, DataWedge is enabled.
Enable the DataWedge Application
To enable the DataWedge Application:
1.Select Start > Settings > Control Panel > DataWedge icon.
1 - 14MC18 Product Reference Guide
2.Select Basic Configuration.
3.Select 1. Scanner input.
4.Select MegaPixel Imager:
5.Select 1. Enabled.
6.Click 0. Back.
7.Click 0. Back.
8.Click 0. Exit.
9.Click OK
Figure 1-12
10. Select Running to start the DataWedge process. The DataWedge Status changes to Ready.
Figure 1-13
11. Click OK to exit.
DataWedge Stopped
DataWedge Running
Disable DataWedge
To disable DataWedge:
1.Select Start > Settings > Control Panel > DataWedge icon.
2.Select the Running option to end the DataWedge process. The DataWedge Status changes to Stopped.
3.Select OK.
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