COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to
www.zebra.com/copyright
.
WARRANTY: For complete warranty information, go to www.zebra.com/warranty
END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula
Terms of Use
•Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining
the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to
any other parties for any other purpose without the express, written permission of Zebra Technologies.
•Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
•Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
•Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever (including,
without limitation, consequential damages including loss of business profits, business interruption, or loss of
business information) arising out of the use of, the results of use of, or inability to use such product, even if
Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
.
.
Revision History
Changes to the original guide are listed below:
ChangeDateDescription
-01 Rev A6/2019Initial Release
-02EN Rev A04/2020- Labeled the proximity sensor in Figure 1.
1. Swipe down from the top to open Quick Settings.
2. Touch > System.
Landscape, Imager, Worldwide Configuration
Portrait, Imager, Worldwide Configuration
Portrait, Imager, North America Configuration
Portrait, Imager, North America Configuration
Landscape, Imager, North America
Configuration
Front
Camera
NoSE4710
YesSE4710
YesSE4710
YesSE4710
NoSE4710
Scan
Engine
3. Touch About phone.
4. The following information displays:
•Status
•SWComponents
•Legal Informaiton
•Model
•Android version
•Android security patch level
•Kernel version
•Build Fingerprint
•Build number
To determine the device serial number, touch About phone > Status. Serial number displays.
Chapter Descriptions
Topics covered in this guide are as follows:
•Getting Started provides information on getting the device up and running for the first time.
•Using the Device provides information for operating the device.
•Applications provides information on using applications installed on the device.
•Wireless provides information on the various wireless options.
8
•Accessories provides information for using the accessories for the device.
•Maintenance and Troubleshooting includes instructions on cleaning and provides troubleshooting solutions
for potential problems during device operation.
•Technical Specifications provides the technical specifications for the device.
Notational Conventions
The following conventions are used in this document:
•“Device” refers to all configurations of the CC600 and CC6000 Customer Concierge.
•Bold text is used to highlight the following:
•Dialog box, window and screen names
•Drop-down list and list box names
•Check box and radio button names
•Icons on a screen
•Key names on a keypad
•Button names on a screen.
•Bullets (•) indicate:
•Action items
•Lists of alternatives
•Lists of required steps that are not necessarily sequential.
•Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
For the latest version of this guide and all guides, go to: www.zebra.com/support
Service Information
If you have a problem with your equipment, contact Customer Support for your region. Contact information is
available at: zebra.com/support
When contacting support, please have the following information available:
•Serial number of the unit (found on manufacturing label)
•Model number or product name (found on manufacturing label)
•Software type and version number
•IMEI number.
Customer Support responds to calls by email or telephone within the time limits set forth in support
agreements.
If the problem cannot be solved by Customer Support, the user may need to return the equipment for servicing
and will be given specific directions. We are not responsible for any damages incurred during shipment if the
.
.
9
About This Guide
approved shipping container is not used. Shipping the units improperly can possibly void the warranty.
Remove the SIM card and/or microSD card from the device before shipping for service.
If the device is purchased from a business partner, contact that business partner for support.
10
Getting Started
Front
Facing
Camera
Touch Screen
and Display
Speaker
NFC Antenna
Speaker
Exit Window (Scanner)
Microphone
Proximity Sensor
Introduction
This chapter provides information to get the device up and running for the first time.
Features
NOTE: Although the orientations differ, the features on the CC6000 landscape and portrait devices are
the same.
Figure 1 CC6000 Front View
11
Getting Started
Mounting
Bracket
Screw
Holders
Micro SD Card
Slot
Audio Adjustment/
Programmable
Buttons
Reset Button
USB C Port
(Used for
External
display or
OTG)
Power
Port
Audio
Port
USB A
Port
USB A
Port
Ethernet with POE
Figure 2 CC6000 Back View
Figure 3 CC6000 Power and Cable Ports
12
Getting Started
Mounting
Bracket
Mounting
Bracket Screw
Holders
Mounting
Bracket
Locking
Screw
Wall Mount
Screw Holes
Speaker
Exit Window
(Scanner)
Proximity Sensor
Microphone
Touch Screen
and Display
Figure 4 CC6000 Back With Bracket View
Figure 5 CC600 Front Views
13
Figure 6 CC600 Back View
Reset Button
Mounting
Bracket
Screw
Holders (4)
Micro SD
Card Slot
Audio
Adjustment/Programmable
Buttons
x
USB C Port
(Used for
External
display or
OTG and other
USB-2
peripherals)
Power
Port
Micro SD
Card Slot
Ethernet with POE
Getting Started
21
Figure 7 CC600 Power and Cable Ports
14
Getting Started
21
Mounting
Bracket
Mounting
Bracket Screw
Holders
Mounting
Bracket
Locking Screw
Wall Mount
Screw
Holes
Figure 8 CC600 Back With Bracket View
Table 3 Feature Descriptions
ItemFunction
Touch Screen and
Displays all information needed to operate the device.
Display
Exit Window
(Scanner)
Provides data capture using the imager and reads a barcode.
Note: To read a barcode, a scan-enabled app is required on the device.
SpeakerProvides audio output for video and music playback. Provides audio in
speaker-phone mode.
NFC AntennaReads NFC tags. (CC6000 Only)
Proximity SensorIdentifies the proximity of a user for turning up the display.
MicrophoneUse for communications in Speakerphone mode.
Front Facing CameraCaptures still photos and videos.
Note: Select CC6000 devices only.
Interface ConnectorsSee Figure 3 and Figure 7.
Volume Up/Down
Increase and decrease audio volume (programmable).
Button
External DisplayDesignated for USB-C port utilization.
15
Accessing Device Settings
To access device settings:
1. Swipe up from the bottom of the screen to display the App screen.
2. From the App screen swipe up from the bottom of the screen and touch .
or
Swipe down from the top of the screen and touch .
Setting the Date and Time
The user is only required to set the time zone or set the date and time if the wireless LAN does not support
Network Time Protocol (NTP).
To set the date and time:
1. Swipe down from the top to open Quick Settings and then touch .
Getting Started
2. Touch System > Date & time.
3. Touch Automatic date & time to disable automatic date and time synchronization.
4. Touch Set date.
5. In the calendar, set today’s date.
6. Touch OK.
7. Touch Set time.
8. Touch the hour.
9. Touch the green circle, drag to the current hour and then release.
10.Touch the minutes.
11.Touch the green circle, drag to the current minute and then release.
12.Touch AM or PM.
13.Touch OK.
14.Touch Select time zone.
15.Select the current time zone from the list.
16.Touch to return to the Home screen.
16
Display Settings
Use Display settings to change the screen brightness, enable night light, change the background image, set
sleep time and change font size.
Setting the Screen Brightness
To manually set the screen brightness:
1. Swipe down with two fingers from the top to open the Quick Access panel.
2. Slide the icon to adjust the screen brightness level.
Figure 9 Brightness Slider
Setting Night Light
Getting Started
The Night Light setting tints the screen amber, making the screen easier to look at in low light.
To enable night light:
1. Swipe down from the top of the screen to open Quick Settings and then touch .
2. Touch Display.
3. Touch Night Light.
4. Touch Schedule.
5. Select one of the schedule values:
•None (default)
•Turns on at custom time
•Turns on from sunset to sunrise.
6. Touch Status.
By default, Night Light is disabled. Toggle the switch to enable.
7. Adjust the tint using the Intensity slider.
8. Touch to return to the Home screen.
Setting Screen Timeout
To set the screen sleep time:
1. Swipe down from the top to open the Quick Settings panel and then touch .
2. Touch Display > Advanced > Sleep.
17
3. Select one of the sleep values.
•15 seconds
•30 seconds
•1 minute (default)
•2 minutes
•5 minutes
•10 minutes
•30 minutes.
4. Touch to return to the Home screen.
Ambient Display
The Ambient display setting wakes the screen when you receive notifications.
To disable ambient display:
1. Swipe down from the top to open the Quick Settings panel and then touch .
Getting Started
2. Touch Display > Advanced.
3. Touch Ambient display.
4. In the When to show section, touch New notifications to enable or disable.
5. Touch to return to the Home screen.
Setting Font Size
To set the size of the font in system apps:
1. Swipe down from the top to open the Quick Settings panel and then touch .
2. Touch Display > Advanced.
18
3. Touch Font size.
Figure 10 Font Settings
Getting Started
4. Touch the green dot and slide left or right to select a font size.
5. Touch to return to the Home screen.
General Sound Settings
Use the Sound settings to configure media and alarm volumes.
To access sound settings:
1. Swipe down from the top to open the Quick Settings panel and then touch .
•Media volume - Controls the music, games, and media volume.
•Alarm volume - Controls the alarm clock volume.
•Notifications volume - Controls the notification volume.
•Scanner volume - Controls the scanner volume.
•Volume presets
• - Mutes the ring, notifications, and scanner so that the device does not make sounds.
• - All sounds except media and alarms are silenced.
• - Enables all sounds at the user defined levels.
Do Not Disturb Preferences
•Touch Priority only allows to set the priorities for the following:
•Reminders - Switch on or off.
•Events - Switch on or off.
•Alarms - This is always enabled.
•Messages - Choose to allow messages from anyone, contacts only, starred contacts only, or none. To
star contacts, use the Contacts app.
•Repeat callers - Switch on or off.
•Touch Block visual disturbances:
•Block when screen is on - Switch on or off. This option prevents notifications from displaying over the
screen (peeking) while you are actively using the device.
•Block when screen is off - Switch on or off. This option prevents notifications from turning on the screen
when a new notification is received while you are not using the device.
•Touch Automatic rules - Switch on or off. This option allows you to choose when to automatically silence
the device. Touch a default rule, such as Weekend or Weeknight, or create your own rule. To create your
own rule tap Add more and then Time rule.
20
Getting Started
Advanced Sound Settings
•Touch Default notification sound to select a sound to play for all system notifications. Touch a sound in
the list, then touch OK.
Figure 12 Default Notification Sounds
•Touch Default alarm sound to select a sound to play for alarms. Touch a sound in the list, then touch OK.
Figure 13 Default Alarm Sounds
•Other sounds
•Screen locking sounds - Switch on or off. - Play a sound when locking and unlocking the screen.
•Touch sounds - Switch on or off. Play a sound when making screen selections (enabled by default).
Wake-Up Sources
By default the device wakes from suspend mode when the user touches the display or scans an item.
21
Using the Device
Introduction
This chapter explains the buttons, status icons, and controls on the device, and provides basic
instructions for using the device including resetting the device and entering data.
Google Mobile Services
NOTE: This section applies to Google Mobile Services (GMS) devices only.
Devices with GMS contain apps and services that provide additional functionality.
GMS includes:
•Apps - GMS adds a variety of Google apps and associated widgets including Chrome, Gmail,
Drive, and Maps.
•Services:
•Speech to Text - Allows for free format speech to text in many languages for both connected
and disconnected network. Launch by touching the microphone icon on the keyboard.
•TalkBack Service - Provides spoken feedback on various parts of the user interface. To enable,
go to Settings > Accessibility.
•Network Location Provider - Adds a location provider which uses mobile network tower
information and Wi-Fi access point information to provide a location. To enable, go to Settings
> Location access.
•Widevine DRM - Enables Digital Rights Management (DRM) so that protected streaming video
content can be played. Enable DRM Info from the Google Play
•Google Cloud Messaging - Allows the device to receive data from the server and other devices
on the same connection.
•Backup and Restore - Allows the users settings and apps to be backed up to a Google server
and subsequently restored from that server after a factory reset.
•Google Accounts - Create and use a Google account to synchronize mail, files, music, photos,
contacts and calendar events.
™ store.
22
Home Screen
1
4
2
5
3
2
When the device powers on, the Home screen displays. Depending on the configuration, the Home screen
may appear different. Contact your system administrator for more information.
After a suspend, screen time-out, or restart, the Home screen displays with the lock slider. Touch the screen
and slide up to unlock. For screen locking information see Un-Locking the Screen on page 43.
Figure 14 Home Screen
Using the Device
Table 4 Home Screen Features
ItemDescription
1Status BarDisplays the time, status icons (right side), and notification icons (left side).
2WidgetsLaunches stand-alone apps that run on the Home screen.
3Shortcut IconsOpens apps installed on the device.
4FolderContains apps.
5All AppsOpens the APPS window.
The Home screen provides four additional screens to place widgets and shortcuts. Swipe the screen left or
right to view the additional screens.
For more information see Status Icons on page 25 and Managing
Notifications on page 26.
23
Status Bar
Notification Icons
Status Icons
The Status bar displays the time, notification icons (left side), and status icons (right side).
NOTE: Some Status icons may not appear in the Status bar if there are too many icons to display.
Figure 15 Notification and Status Icons
If there are more notifications than can fit in the Status bar, two dots display indicating that more notifications
exist. Swipe down from the Status bar to open the Notification panel and view all notifications and status.
Table 5 Notification Icons
IconDescription
Using the Device
More notifications are available for viewing.
Data is syncing.
Indicates an upcoming event. Non-GMS devices only.
Indicates an upcoming event. GMS devices only.
Open Wi-Fi network is available.
Song is playing.
Problem with sign-in or sync has occurred.
Device is uploading data.
Device is downloading data when animated and download is complete when static.
Device is connected via USB cable.
Device is connected to or disconnected from virtual private network (VPN).
Preparing internal storage by checking it for errors.
USB debugging is enabled on the device.
Headset is connected to the device.
PTT Express Voice client status. See the PTT Express PTT Notification Icons on page 66 for a
complete list.
24
Using the Device
Table 5 Notification Icons (Continued)
IconDescription
Indicates that RxLogger app is running.
Indicates the RS6000 is connected to the device.
Indicates the RS507 or RS6000 is connected to the device in HID mode.
Status Icons
Table 6 Status Icons
IconDescription
Alarm is active.
All sounds, except media and alarms, are silenced and vibrate mode is active.
Do Not Disturb mode active.
Airplane Mode is active. All radios are turned off.
Bluetooth is on.
The device is connected to a Bluetooth device.
Connected to a Wi-Fi network.
Not connected to a Wi-Fi network or no Wi-Fi signal.
Connected to an Ethernet network.
Speakerphone enabled.
25
Managing Notifications
Notification icons report the arrival of new messages, calendar events, alarms, and ongoing events. When a
notification occurs, an icon appears in the Status bar with a brief description. See Table 5 on page 24 for a list
of possible notification icons and their description. Open the Notification panel to view a list of all the
notifications.
•To open the Notification panel, drag the Status bar down from the top of the screen.
Figure 16 Notification Panel
Using the Device
•To respond to a notification, open the Notification panel and then touch a notification. The Notification panel
closes and the corresponding app opens.
•To clear all notifications, open the Notification panel and then touch CLEAR ALL. All event-based
notifications are removed. Ongoing notifications remain in the list.
•To close the Notification panel, swipe the Notification panel up.
Setting App Notifications
To set notification settings for a specific app:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
•On / Off - Select to turn all notifications from this app On (default) or Off.
•Allow notification dot - Do not allow this app to add a notification dot to the app icon.
•Allow interruptions - Do not allow notifications from this app to make sound, vibrate, or pop
notifications on the screen.
•Override Do Not Disturb - Allow these notifications to interrupt when Do Not Disturb is set to Priority
Only.
•Categories - Do not allow specific types of notifications from this app.
•Additional settings in the app - Open the app settings.
NOTE: To change the notification settings for an app, slide the notification slightly left or right and touch.
Viewing Notification Settings for All Apps
To view the notification settings for all apps:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch Apps & Notifications.
3. Scroll down to Notifications to view how many apps have notifications turned off.
4. To set or view notifications settings for a specific app, see Setting App Notifications on page 26.
Controlling Lock Screen Notifications
To control whether notifications can be seen when the device is locked:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch Apps & notifications > Notifications.
3. Touch On the lock screen and select one of the following:
•Show all notification content (default)
•Don’t show notifications at all.
Quick Access Panel
Use the Quick Access panel to access frequently used settings (for example, Airplane mode).
Figure 17 Quick Settings Bar
To see the full Quick Access panel:
•If the device is locked, swipe down once.
•If the device is unlocked, swipe down once with two fingers, or twice with one finger.
27
Using the Device
•If the Quick Settings bar is open, touch the Down arrow.
Figure 18 Quick Access Panel
NOTE: Not all icons are pictured. Icons may vary.
To change a setting, touch the icon:
•Display brightness - Use the slider to decrease or increase the brightness of the screen.
•Wi-Fi network - Turn Wi-Fi on or off. To open Wi-Fi settings, touch the Wi-Fi network name.
•Bluetooth settings - Turn Bluetooth on or off. To open Bluetooth settings, touch Bluetooth.
•Invert colors - Invert the display colors.
•Do not disturb - Control how and when to receive notifications.
•Airplane mode - Turn Airplane mode on or off. When Airplane mode is on the device does not connect to
Wi-Fi or Bluetooth.
•Night Light - Tint the screen amber to make it easier to look at the screen in dim light. Set Night Light to turn
on automatically from sunset to sunrise, or at other times.
•Cast - Share phone content on Chromecast or a television with Google Cast built-in. Touch cast screen to
display a list of devices, then touch a device to begin casting.
Editing Icons on Quick Settings
The first several setting tiles from the Quick Access panel become the Quick Settings bar.
To move a setting tile:
1. Open the Quick Access panel.
2. Touch .
3. Touch and drag a setting tile to another location.
4. Release the tile.
5. Touch to save tiles and return to the Quick Access panel.
28
Using the Device
To add a setting tile:
1. Open the Quick Access panel.
2. Touch .
3. Slide the Quick Settings panel up to reveal additional tiles.
4. Touch and drag a setting tile from the Drag to add tiles area to the main area.
5. Release the tile.
6. Touch to save tiles and return to Quick Access panel.
To remove a setting tile:
1. Open the Quick Access panel.
2. Touch .
3. Touch and drag a setting tile to the Drag here to remove area.
4. Release the tile.
5. Touch to save tiles and return to Quick Access panel.
App Shortcuts and Widgets
App shortcuts placed on the Home screen allow quick and easy access to apps. Widgets are self-contained
apps placed on the Home screen to access frequently used features.
Adding an App Shortcut to the Home Screen
To add an app shortcut to the Home screen:
1. Go to the desired Home screen.
2. Swipe up from the bottom of the screen.
3. Scroll through the list to find the app icon.
4. Touch and hold the icon until the Home screen appears.
5. Position the icon on the screen and then release.
Adding a Widget to the Home Screen
To add a widget to the Home screen:
1. Go to the desired Home screen.
2. Touch and hold until the menu appears.
3. Touch WIDGETS.
4. Scroll through the list to find the widget.
5. Touch and hold the widget until the Home screen appears.
6. Position the widget on the screen and then release.
29
Using the Device
Title Area
Moving Items on the Home Screen
To move app shortcuts or widgets on the Home screen:
1. Touch and hold the item until it floats on the screen.
2. Drag the item to a new location. Pause at the edge of the screen to drag the item onto an adjacent Home
screen.
3. Lift finger to place the item on the Home screen.
Removing an App Shortcut or Widget from the Home Screen
To remove an app shortcut or widget from the Home screen:
1. Go to the desired Home screen.
2. Touch and hold the app shortcut or widget icon until it floats on the screen.
3. Drag the icon to X Remove at the top of the screen and then release.
Folders
Use Folders to organize similar applications together. Tap the folder to open and display items in the folder.
Creating a Folder
There must be at least two app icons on the Home screen.
To create a folder:
1. Go to the desired Home screen.
2. Touch and hold one app icon.
3. Drag the icon and stack on top of another icon.
4. Lift and release.
Naming Folders
To name a folder:
1. Touch the folder.
Figure 19 Open Folder
2. Touch the title area and enter a folder name using the keyboard.
30
Using the Device
3. Touch on the keyboard.
4. Touch anywhere on the Home screen to close the folder. The folder name appears under the folder.
Removing a Folder
To remove a folder:
1. Touch and hold the folder icon until it enlarges.
2. Drag the folder to
X
Remove and release.
Home Screen Wallpaper
To change the Home screen wallpaper:
1. Touch and hold the screen until the menu appears.
2. Touch WALLPAPERS.
3. Touch Photos or Gallery to select a photo or select one of the pre-installed wallpapers.
4. Touch Set wallpaper.
Using the Touchscreen
Use the multi-tap sensitive screen to operate the device.
•Tap - Tap to:
•Select items on the screen.
•Type letters and symbols using the on-screen keyboard.
•Press on-screen buttons.
•Tap and Hold - Tap and hold:
•An item on the Home screen to move it to a new location or to the trash.
•An item in Apps to create a shortcut on the Home screen.
•The Home screen to open a menu for customizing the Home screen.
•An empty area on the Home screen until the menu appears.
•Drag - Tap and hold an item for a moment and then move finger on the screen until reaching the new
position.
•Swipe - Move finger up and down or left and right on the screen to:
•Unlock the screen.
•View additional Home screens.
•View additional app icons in the Launcher window.
•View more information on an app’s screen.
•Double-tap - Tap twice on a web page, map, or other screen to zoom in and out.
•Pinch - In some apps, zoom in and out by placing two fingers on the screen and pinching them together (to
zoom out) or spreading them apart (to zoom in).
31
Keyboards
The device provides the following types of keyboards:
•Android Keyboard - Non-GMS devices only.
•Gboard - GMS devices only.
•Enterprise Keyboard.
NOTE: By default the Enterprise Keyboard is disabled.
Keyboard Configuration
Enabling Keyboards
To enable keyboards:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch System > Languages & input > Virtual keyboard > Manage keyboards.
Using the Device
3. Touch a keyboard to enable.
Switching Between Keyboards
To switch between keyboards, touch in a text box to display the current keyboard.
•On the Android or Gboard keyboards, touch and hold .
•On the Enterprise keyboard, touch .
Using the Enterprise Keyboard
The Enterprise Keyboard contains the following keyboards:
•Numeric
•Alpha
•Special characters
•Data capture.
32
Using the Device
Numeric Tab
To access the numeric keyboard, touch the 123 tab. The keys displayed vary on the app being used. For
example, an arrow displays in Contacts, however Done displays in Email account setup.
Figure 20 Numeric Keyboard
Alpha Tab
To access the alpha keyboard, touch the EN tab.
Figure 21 Alpha Keyboard
Additional Character Tab
To access additional characters, touch the #*/ tab.
Figure 22 Symbols Keyboard
33
Using the Device
Touch to enter emoji icons in a text message.
Figure 23 Emoji Keyboard
Touch ABC to return to the Symbols keyboard.
Scan Tab
The Scan tab provides an easy data capture feature for scanning barcodes.
Figure 24 Scan Keyboard
Using the Android and Gboard Keyboards
Use the Android or Gboard keyboards to enter text in a text field. To configure the keyboard settings, touch and
hold
, (comma) and then select Android keyboard settings.
Editing Text
Edit entered text and use menu commands to cut, copy, and paste text within or across apps. Some apps do
not support editing some or all of the text they display; others may offer their own way to select text.
Entering Numbers, Symbols, and Special Characters
To enter numbers and symbols:
•Touch and hold one of the top-row keys until a menu appears then select a number or special character.
•Touch the Shift key once for a single capital letter. Touch the Shift key twice to lock in uppercase. Touch the
Shift key a third time to unlock Capslock.
•Touch
•Touch the
To enter special characters, touch and hold a number or symbol key to open a menu of additional symbols. A
larger version of the key displays briefly over the keyboard.
?123 to switch to the numbers and symbols keyboard.
=\< key on the numbers and symbols keyboard to view additional symbols.
34
Do Not Disturb Feature
This mode mutes the device so that it does not make sounds or vibrate.
For example, use Do Not Disturb to:
•Automatically limit sounds at night or during events
•Mute interruptions other than alarms
•Get alerted to messages only from favorite contacts.
Limit Sounds
Mute the device completely, or let through the important alarms or important calls.
Total Silence
To completely mute the device so that it does not make a sound or vibrate, choose Total silence.
In Total silence mode:
Using the Device
•Alarms do not make noise.
•Device does not vibrate or make sounds when receiving a message, or notification.
•Sounds from music, videos, games, and other media are muted.
NOTE: All alarms are silenced in Total silence mode.
1. Swipe down with two fingers from the Status bar to open the Quick Access panel.
2. Touch Do not disturb > Total silence.
3. Choose Until you turn it off or select a time period.
4. Touch Done.
When Total Silence is on, appears in the quick access panel and the Status bar.
To turn off Total Silence, open quick access panel and touch Total silence.
Alarms Only
To mute the device so that the user hears alarms, choose Alarms only. This option does not mute sounds
from music, videos, games, or other media.
1. Swipe down with two fingers from the status bar to open the quick access panel.
2. Touch Do not disturb > Alarms only.
3. Choose Until you turn it off Do not disturbor select a time period.
4. Touch Done.
When Alarms Only is on, appears in the quick access panel and the Status Bar.
To turn off Alarms Only, open the Quick Access panel and touch Alarms only.
NOTE: To quickly turn on Alarms Only, with the screen on, press and hold the Volume Down button until the volume is all
the way down. Then, press Volume Down again to turn on Alarms Only.
35
Using the Device
To turn off Alarms Only, press either the Volume Up or Volume Down button and the touch END NOW in the
alert message.
Priority Notifications Only
To only be interrupted by important notifications, choose Priority only. This option does not mute sounds from
music, videos, games, or other media.
Before turning on Priority Only mode, set the notification priorities:
1. Swipe down from the status bar to open the quick settings bar and then touch .
2. Touch Sound > Do not disturb > Priority only allows.
3. Set priorities.
•Alarms: Disabled by default.
•Reminders and Events: Switch on or off.
•Messages and Calls: Choose From anyone, From contacts only, From starred contacts only, or
none. To star contacts, use the Contacts applications.
•Repeat callers: Choose whether to let the device ring if the same person calls again within 15 minutes.
After setting notification priorities, turn on Priority Only mode to limit interruptions. The priority notifications
make a sound or vibrate based on the current ringer volume, but other notifications will be silenced.
1. Swipe down with two fingers from the status bar to open the quick access panel.
2. Touch Do not disturb > Priority only.
3. Choose Until you turn it off or select a time period.
4. Tap Done.
When Priority Only is on, appears in the quick access panel and the Status Bar.
To turn off Priority Only, open quick access panel and touch Priority only.
Automatically Block Sounds
Automatically silence the device during certain times or events, turn sounds back on, and override Do Not
Disturb mode.
Silence Sounds During Certain Times
To automatically silence the device during certain times, like at night or on weekends:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch Sound > Do Not Disturb preferences.
3. Touch a default Weekend or Weeknight. Or, to make a new rule, touch Add more > Time rule.
4. Enter a rule name.
5. Touch OK.
36
Using the Device
6. Edit the new rule:
•Rule name - Rename the rule.
•Days, Start time, and End time - Set the rule's schedule.
•Do Not Disturb preferences - Choose whether the rule uses Alarms only, Priority only, or Total
silence.
•Alarm can override end time - Allow the alarm to continue to make sound until the next alarm begins.
7. Touch the On/Off switch at the top to turn on the rule.
Silence Sounds During Events and Meetings
To automatically silence the device during events or meetings, set an event rules.
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
2. Touch Sound > Do Not Disturb preferences.
3. To edit the default rule, touch Event. Or, to create a new rule, touch Add rule > Event rule.
4. Edit the rule settings.
•Rule name - Rename the rule.
•During events for - Select which Google Calendar events the rule uses.
•Where reply is - Set to: Yes, Maybe, or Not replied, Yes or Maybe, or Yes.
•Do Not Disturb preferences - Choose whether the rule uses Priority only, Alarms only, or Total
silence.
5. Touch the On/Off switch at the top to turn on the rule.
Turn Sounds Back On
When the device is in Do Not Disturb mode, Alarms only or Priority only display as , or Total silence displays
as .
To turn off Do Not Disturb, either:
•In the Quick Access panel, touch Alarms only, Priority only, or Total silence.
•Press the Volume Down button and touch End Now.
Override Do Not Disturb for Specific Apps
To let through notifications from specific apps:
1. Swipe down from the Status bar to open the Quick Settings bar and then touch .
The APPS screen displays icons for all installed apps. The table below lists the apps installed on the device.
Refer to the CC600/CC6000 Integrator Guide for Android Version 8.1 for information on installing and
uninstalling apps.
Table 7 Apps
IconDescription
Bluetooth Pairing Utility – Use to pair Hands-free Imager with the device by scanning a
barcode.
Calculator - Provides the basic and scientific arithmetic functions.
Calendar - Use to manage events and appointments. GMS devices only.
Calendar - Use to manage events and appointments. Non-GMS devices only.
Camera - Take photos or record videos. For more information see Camera on page 48.
Chrome - Use to access the Internet or intranet. GMS devices only.
Chromium - Use to access the Internet or intranet. Non-GMS devices only.
Clock - Use to schedule alarms for appointments or as a wake-up.
Contacts - Use to manage contact information. See Contacts on page 52 for more information.
DataWedge - Enables data capture using the imager.
Device Central - Use to display detailed information about the device and connected
peripherals.
Diagnostic Tool - Use to diagnose the device.
38
Using the Device
Table 7 Apps (Continued)
IconDescription
Drive - Upload photos, videos, documents, and other files to personal storage site. GMS
devices only.
DWDemo - Provides a way to demonstrate the data capture features using the imager. See
DataWedge Demonstration on page 53 for more information.
Email - Use to send and receive email. Non-GMS devices only.
Enterprise Browser - Industrial browser that provides everything needed to quickly build device
apps for barcode scanning, signature capture, payment processing, printing and most other
enterprise applications. For more information, refer to techdocs.zebra.com/enterprise-browser/
Files - Organize and manage files on the device. See Files on page 58 for more information.
.
Gallery - Use to view photos stored on the device and microSD card. Non-GMS devices only.
Gmail - Use to send and receive email using a Google email account. GMS devices only.
Google - Launches Google search app. GMS devices only.
Hangouts - Use to communicate with friends using text messages and photos. GMS devices
only.
Keep - Use to create, edit, and share notes. GMS devices only.
License Manager - Use to manage software licenses on the device.
Maps - Use to see your location on a map (with public transit, traffic, or satellite overlays).
Search for any business or place of interest. Provides turn-by-turn navigation with voice
guidance, traffic-avoidance, and alternate routes, for drivers, cyclists, walkers, and users of
public transportation. GMS devices only.
MSRN - Use to verify authenticity of the paired Snap-on MSR and to provision the Snap-on
MSR. See the CC600/CC6000 Integrator Guide for Android Version 8.1 for more information.
Music - Play music stored on the device and microSD card. Non-GMS devices only.
39
Using the Device
Table 7 Apps (Continued)
IconDescription
Notes - Use to take and save notes. Non-GMS devices only.
Photos - Use to sync photos with Google account. For more information, see Photos on page
59 for more information. GMS devices only.
Play Movies & TV - View movies and video on your device. GMS devices only.
Play Music - Use to listen to music. GMS devices only.
Play Store - Download music, movies, books, and Android apps and games from the Google
Play Store. GMS devices only.
Print Station - Use to print labels and receipts directly to a Zebra ZPL printer via USB,
Bluetooth, or WLAN.
PTT Express - Use to launch PTT Express client for VoIP communication.
RxLogger - Use to diagnose device and app issues. See the CC600/CC6000 Integrator Guide
for Android Version 8.1 for more information.
RxLogger Utility - Use to view, backup, and archive RxLogger data.
Search - Use to search the Web. Requires an Internet connection. Non-GMS devices only.
Settings - Use to configure the device.
SimulScan Demo - Use to demonstrate the document capture feature of the device.
Sound Recorder - Use to record audio.
StageNow - Allows the device to stage a device for initial use by initiating the deployment of
settings, firmware, and software.
40
Using the Device
Table 7 Apps (Continued)
IconDescription
Tap & Pair - Use to pair the device with a Zebra Bluetooth printer.
Velocity - Opens the Ivanti (formerly Wavelink) terminal emulation app.
Voice Search - Use to perform searches by asking questions. GMS devices only.
Worry Free Wifi Analyzer - A diagnostic intelligent app. Use to diagnose surrounding area and
display network stats, such as coverage hole detection, or AP in vicinity. Refer to the Worry Free
Wi-Fi Analyzer Administrator Guide for Android.
YouTube - Use to view videos on the YouTube
Zebra Bluetooth - Use to configure Bluetooth logging.
Zebra Utilities - Use to print barcode labels and receipts directly to a Zebra printer via Bluetooth
or WLAN.
™ web site. GMS devices only.
41
Accessing Apps
All apps installed on the device are accessed using the APPS window.
1. On the Home screen, swipe up from the bottom of the screen.
Figure 25 APPS Window Example
Using the Device
2. Slide the APPS window up or down to view more app icons. Touch an icon to open the app.
42
Using the Device
Switching Between Recent Apps
To switch between recent apps:
1. Touch . A window appears on the screen with icons of recently used apps.
Figure 26 Recently Used Apps
1
2. Slide the window up and down to view all recently used apps.
3. Swipe left or right to remove app from the list and force close the app.
4. Touch an icon to open it or touch to return to the current screen.
Un-Locking the Screen
Use the Lock screen to protect access to data on the device. Some email accounts require locking the screen.
Refer to the device Integrator Guide for Android Version 8.1 for information on setting up the locking feature.
When locked, a pattern, PIN, or password is required to unlock the device. Press the Power button to lock the
screen. The device also locks after a pre-defined time-out.
Press and release the Power button to wake the device. The Lock screen displays. Swipe the screen up to
unlock. If the Pattern screen unlock feature is enabled, the Pattern screen appears instead of the Lock screen.
If the PIN or Password screen unlock feature is enabled, enter the PIN or password after unlocking the screen.
43
Figure 27 Lock Screen
Using the Device
Figure 28 PIN Screen
44
Figure 29 Pattern Screen
Using the Device
Figure 30 Password Screen
45
Using the Device
Transferring Files with a Host Computer via USB
Connect the device to a host computer using a USB cable or a USB cradle to transfer files between the device
and the host computer.
When connecting the device to a host computer, follow the host computer’s instructions for connecting and
disconnecting USB devices, to avoid damaging or corrupting files.
Transferring Files
NOTE: Use Transfer files to copy files between the device (internal memory or microSD card) and the host computer.
1. Connect a USB cable to the device or place the device into a USB cradle.
2. Pull down the Notification panel and touch USB connect this device.
By default, Connect this device is selected.
Figure 31 Use USB to Dialog Box
3. Touch Transfer files.
4. On the host computer, open a file explorer application.
5. Locate the device as a portable device.
6. Open the SD card or the Internal storage folder.
7. Copy files to and from the device or delete files as required.
46
Using the Device
Transferring Photos
To transfer photos using Photo Transfer Protocol:
NOTE: Use Photo Transfer Protocol (PTP) to copy photos from either the microSD card or internal memory to the host
computer.
1. Connect USB cable to the device or place the device into a USB cradle. See Accessories for setup
information.
2. Pull down the Notification panel and touch Connect this device via USB.
3. Touch Transfer photos (PTP).
4. On the host computer, open a file explorer application.
5. Open the SD card or the Internal storage folder.
6. Copy or delete photos as required.
Disconnect from the Host Computer
To disconnect the device from the host computer:
CAUTION: Carefully follow the host computer’s instructions to unmount the microSD card and disconnect USB devices
correctly to avoid losing information.
1. On the host computer, unmount the device.
2. Remove the USB cable from the device.
47
Applications
Introduction
This section describes the applications installed on the device.
Camera
This section provides information for taking photos and recording videos using the integrated digital
cameras.
NOTE: The device saves photos and videos on the microSD card, if installed and the storage path is changed
manually. By default, or if a microSD card is not installed, the device saves photos and videos on the internal
storage.
Taking Photos
NOTE: See Photo Settings on page 50 for camera setting descriptions.
48
Applications
Camera Mode
Settings
HDR
Scene Mode
Shutter Button
Gallery
Filters
1. Swipe up from the bottom of the Home screen and touch Camera.
Figure 32 Camera Mode
Recording Videos
2. If necessary, touch the Camera Mode icon and touch .
3. Frame the subject on the screen.
4. To zoom in or out, press two fingers on the display and pinch or expand fingers. The zoom controls appear
on the screen.
5. Touch an area on the screen to focus. The focus circle appears. The two bars turn green when in focus.
6. Touch .
The camera takes a photo and a shutter sound plays.
The photo momentarily displays as a thumbnail in the lower left corner.
1. Swipe up from the bottom of the Home screen and touch Camera.
49
Applications
Camera
Mode
Settings
Audio
Shutter
Button
Mode
2. Touch the Camera Mode icon and touch .
Figure 33 Video Mode
3. Point the camera and frame the scene.
4. To zoom in or out, press two fingers on the display and pinch or expand fingers. The zoom controls appear
on the screen.
5. Touch to start recording.
The video time remaining appears in the top left of the screen.
6. Touch to the end recording.
The video momentarily displays as a thumbnail in the lower left corner.
Photo Settings
In Photo mode, photo settings appear on screen. Touch to display the photo settings options.
Front Camera
•Selfie Flash - Turns screen white to help produce a little extra light in dimmer settings. Options: Off
(default), or On.
•Picture size - Set the size (in pixels) of the photo to: 5M pixels (default), 3M pixels, HD1080, 2M pixels,
HD720, 1M pixels, WVGA, VGA, or QVGA.
•Picture quality - Set picture quality setting to: Low, Standard (default) or High.
•Countdown timer - Set to: Off (default), 2 seconds, 5 seconds or 10 seconds.
•Storage – Set location to store the photo to: Phone or SD Card.
•Face Detection - Select to turn face detection Off (default) or On.
•ISO - Set how sensitive the camera is to light. Options: Auto (default), ISO Auto (HJR), ISO100, ISO200,
ISO400, ISO800 or ISO1600.
•Exposure - Touch to adjust the exposure settings. Options: +2, +1, 0 (default), -1 or -2.
50
•White balance - Select how the camera adjusts colors in different kinds of light, to achieve the most
natural-looking colors:
• Incandescent - Adjust the white balance for incandescent lighting.
• Fluorescent - Adjust the white balance for florescent lighting.
• Auto - Adjust the white balance automatically (default).
• Daylight - Adjust the white balance for daylight.
• Cloudy - Adjust the white balance for a cloudy environment.
•ZSL - Set the camera to immediately take a picture when the button is pressed (default – enabled).
•Selfie Mirror - Options: Disable (default), or Enable.
•Shutter Sound - Select to play a shutter sound when taking a photo. Options: Disable (default) or Enable.
•Anti Banding - Allows the camera to avoid problems caused by artificial light sources that are not constant.
These sources cycle (flicker) fast enough to go unnoticed to the human eye, appearing continuous. The
camera’s eye (its sensor) can still see this flicker. Options: Auto (default), 60 Hz, 50 Hz, or Off.
Video Settings
Applications
In Video mode, video settings appear on screen. Touch to display the video settings options.
•Video quality - Set video quality to: HD 1080HD, HD 720p (default), SD 480p, VGA, CIPF or QVGA.
•Video duration - Set to: 30 seconds (MMS) or 30 minutes (default).
•Storage – Set the location to store the photo to: Phone (default) or SD Card.
•White balance - Select how the camera adjusts colors in different kinds of light, to achieve the most
natural-looking colors.
• Incandescent - Adjust the white balance for incandescent lighting.
• Fluorescent - Adjust the white balance for florescent lighting.
• Auto - Adjust the white balance automatically (default).
• Daylight - Adjust the white balance for daylight.
• Cloudy - Adjust the white balance for a cloudy environment.
•Image Stabilization - Set to reduce blurry videos due to device movement. Options: On or Off (default).
51
Contacts
Use the Contacts app to manage contacts.
From a Home or Apps screen, touch Contacts to open to the main list of contacts. Contacts are listed in
alphabetical order. Swipe up or down to scroll through the list.
Adding a Contact
1. In the Contacts app, touch .
2. If there are more than one account with contacts, touch the one to use.
3. Type the contact’s name and other information. Touch a field to start typing, and swipe down to view all
categories.
4. To open a menu with preset labels, such as Home or Work for an email address, touch the label to the right
of the item of contact information. Or, to create your own label, touch Custom in the menu.
5. Touch the check mark next to Add New Contact.
Applications
Editing Contacts
1. In the Contacts app, touch a contact name to edit.
2. Touch .
3. Edit the contact information.
4. Touch SAVE.
Deleting Contacts
1. In the Contacts app, touch a contact name to delete.
2. Touch .
3. Touch Delete.
4. Touch DELETE to confirm.
52
DataWedge Demonstration
NOTE: DataWedge is enabled on the Home screen. To disable this feature, go to the DataWedge settings and disable the
Launcher profile.
Use DataWedge Demonstration to demonstrate data capture functionality.
Figure 34 DataWedge Demonstration Window
Applications
Table 8 DataWedge Demonstration Icons
IconDescription
IlluminationImager illumination is on. Touch to turn illumination off.
Imager illumination is off. Touch to turn illumination on.
Data CaptureThe data capture function is through the internal imager.
Indicates a USB scanner is connected to the device.
Indicates a USB scanner is not connected to the device.
A Bluetooth scanner is connected.
A Bluetooth scanner is not connected.
53
Table 8 DataWedge Demonstration Icons (Continued)
Scan ModeImager is in picklist mode. Touch to change to normal scan mode.
MenuOpens a menu to view the application information or to set the
NOTE: See the device Integrator Guide for Android Version 8.1 for information on DataWedge configuration.
Scanner Selection
To select a scanner, touch > Settings > Scanner selection.
Either press the programmable button or touch the yellow scan button to capture data. The data appears in the
text field below the yellow button.Touch the Data Capture icon to select the data capture mode.
Applications
IconDescription
Imager is in normal scan mode. Touch to change to picklist mode.
application DataWedge profile.
Press the scanner trigger button or touch the on-screen yellow scan button to capture data. The data appears
in the text field below the yellow button.
Diagnostic Tool
The Diagnostic Tool is a utility that determines the health of the device. Use the Diagnostic Tool to
troubleshoot the device.
1. Swipe up from the bottom of the Home screen and touch .
Figure 35 Diagnostic Tool
54
Applications
2. Touch RUN TEST. The app tests all enabled subsystems (by default, only System tests). See Settings on
page 56 to enable subsystem tests.
Figure 36 Test Passed Screen
Figure 37 Test Failed Screen
55
Applications
3. To view each subsystem test, touch Subsystem Tests.
Figure 38 Subsystem Screen
Table 9 Subsystem Test Result Indicators
4. Touch one of the subsystems to view details.
Settings
By default only System tests are enabled. To enable other tests:
1. Touch > Settings.
2. Touch to the left of the test name. A green box with a checkmark appears.
3. Touch SAVE.
4. Touch Yes to confirm.
Status IconDescription
Test passed.
Test failed.
Test not supported or not enabled.
5. Touch .
56
System Test Information
Use the System Test to determine if the CPU or memory loads are too high, there are too many processes
running on the device, or storage on the device is almost full.
The System Test obtains the following information:
•CPU Load - Amount of CPU being used
•Free Physical Memory - Amount of RAM available
•Free Storage - Amount of internal Flash memory available
•Process Count - Number of processes currently running.
WLAN Test Information
If the WiFi radio is not present or disabled, skip this test. This test determines if the device’s WLAN
configuration is correct or whether there is any connection with an access point or network.
The WLAN test obtains the following information:
•WLAN Enabled - WLAN radio is enabled or disabled
•WLAN Status - Current status of association with the access point
•ESSID - Name of the wireless network
•BSSID - MAC address of the connected access point
•MAC Address - Device’s MAC address
•Signal - Strength of the Wi-Fi signal (in dBm)
•IP Address - IP address of the device.
Applications
Bluetooth Test Information
The Bluetooth Test obtains the following information:
•Enabled - Whether the Bluetooth radio is enabled or disabled
•Status - Whether the device is paired to another Bluetooth device
•Connectable/Discoverable - Whether the device is discoverable or able to connect
•Address - Bluetooth radio MAC address
•Name - Bluetooth name for the device.
57
Files
Sort
Applications
Use the Files app to view and manage files on the device.
To open Files, swipe up from the bottom of the screen and touch .
Figure 39 Files Screen
•Touch and hold an item to open the File Operations menu. Select an option:
• - Share the file with other devices.
• - Delete the file.
• - View additional options.
•Open with - Select which app is used to open the file.
•Select all - Select all folders and files.
•Copy to... - Copy the file.
•Move to... - Move the file or folder to a new location.
•Compress - Compress the selected file(s) into a ZIP file.
•Rename - Rename the file.
•Touch the Sort drop-down to sort files by name, type, size, or date.
• - View all file locations.
• - Search for a specific file on the device.
58
Photos
Applications
• / - Change the folder to display items as a list / grid.
• - Open the options menu.
•New Window - Create a new Files window.
•New Folder - Create a new folder.
•Select all - Select all folders and files.
•Show/Hide internal storage - Show or hide internal storage.
NOTE: The device supports the following image formats: jpeg, gif, png, and bmp.
The device supports the following video formats: H.263, H.264, and MPEG4 Simple Profile.
Available on device with GMS only.
Use Photos to:
•View photos
•Play videos
•Perform basic editing of photos
•Set photos as wallpaper
•Set photos as a contact photo
•Share photos and videos.
Photos presents all photos and videos stored on the microSD card and internal memory.
To open Photos, swipe up from the bottom of the Home screen and touch Photos.
By default, Photos opens to the photos view.
Figure 40 Photos View
59
Applications
Touch Albums to view photos sorted by albums.
Figure 41 Albums View
•Touch an album to view its contents. The photos and videos in the album appear in chronological order.
•Touch a photo or video in an album to view it.
•Touch to return to the main screen.
60
Working with Albums
Albums are groups of images and videos in folders. Touch an album to open it. The photos and videos are
listed in a chronologically ordered grid. The name of the album displays at the top of the screen.
Figure 42 Photos Inside an Album
Applications
Swipe up to scroll through the images.
Sharing an Album
1. Swipe up from the bottom of the Home screen and touch Photos.
2. Touch Albums.
3. Touch an album.
4. Touch > Select.
5. Select all photos in the album.
6. Touch . The Share menu opens.
7. Touch an app to share the selected albums.
8. Follow the instructions within the selected app.
Deleting an Album
To delete an album and its contents:
1. Swipe up from the bottom of the Home screen and touch Photos.
2. Touch Albums.
3. Touch an album.
61
4. Touch > Select.
5. Select all photos in the album.
6. Touch .
7. Touch Move to trash to delete the album.
Working with Photos
Use Photos to view photos on the internal memory and the microSD card.
Viewing and Browsing Photos
1. Swipe up from the bottom of the Home screen and touch Photos.
2. Touch a photo.
Figure 43 Photo Example
Applications
3. Swipe left or right to view the next or previous photo in the album.
4. Turn the device to view the photo in upright (portrait) or sideways (landscape) orientation. The photo is
displayed (but not saved) in the new orientation.
5. Touch the photo to view the controls.
6. Double-tap the screen to zoom in, or pinch two fingers together or spread them apart to zoom in or out.
7. Drag the photo to view parts that are not in view.
Cropping a Photo
1. Swipe up from the bottom of the Home screen and touch Photos.
2. Touch a photo to view the controls.
62
Applications
3. Touch > . The cropping tool appears.
Figure 44 Cropping Tool
4. Use the cropping tool to select the portion of the photo to crop.
•Drag from the inside of the cropping area to move it.
•Drag an edge of the cropping area to resize it to any proportion.
5. Touch DONE.
6. Touch SAVE to save a copy of the cropped photo. The original version is retained.
Setting a Photo as a Contact Icon
1. Swipe up from the bottom of the Home screen and touch Photos.
2. Touch the photo to open it.
3. Touch > Use as.
4. Touch Contact photo.
5. In the Contacts app, touch a contact.
6. Touch the white box and crop the photo accordingly.
7. Touch Done.
Sharing a Photo
1. Swipe up from the bottom of the Home screen and touch Photos.
2. Touch an album to open it.
3. Touch a photo to open it.
63
4. Touch .
5. Touch the app to use to share the selected photo.
6. Follow the instructions within the selected app.
Deleting a Photo
1. Swipe up from the bottom of the Home screen and touch Photos.
2. Touch a photo to open it.
3. Touch .
4. Touch MOVE TO TRASH.
Working with Videos
Use Photos to view and share videos.
Watching a Video
Applications
1. Swipe up from the bottom of the Home screen and touch Photos.
2. Touch a video to play.
3. Touch the screen to view the playback controls.
Sharing a Video
1. Swipe up from the bottom of the Home screen and touch Photos.
2. Touch a video to open it.
3. Touch . The Share menu appears.
4. Touch the app to use to share the selected video.
5. Follow the instructions within the selected app.
Deleting a Video
1. Swipe up from the bottom of the Home screen and touch Photos.
2. Touch a video to open it.
3. Touch .
4. Touch MOVE TO TRASH to delete the video.
64
PTT Express Voice Client
Talk Group
Service Indication
Notification Icon
Settings
Enable/Disable Switch
NOTE: PTT Express Voice Client enables Push-To-Talk (PTT) communication between disparate enterprise devices.
Leveraging existing Wireless Local Area Network (WLAN) infrastructure, PTT Express delivers simple PTT communication
without requiring voice communication server.
•Group Call: Press and hold the Group Call button to start communicating with other voice client users.
•Private Response: Press and hold the Private Response button to respond to the originator of the last
broadcast or to make a Private Response.
NOTE: Refer to the PTT Express V1.2 User Guide, MN-000935Axx for detailed information on the PTT Express Voice client
configuration.
PTT Express User Interface
Figure 45 PTT Express Default User Interface
Applications
Table 10 PTT Express Default User Interface Descriptions
ItemDescription
Notification IconIndicates the current state of the PTT Express client.
Service IndicationIndicates the status of the PTT Express client. Options: Service Enabled, Service
Disabled or Service Unavailable.
Talk GroupsLists all 32 Talk Groups available for PTT communication.
65
Applications
Table 10 PTT Express Default User Interface Descriptions (Continued)
ItemDescription
SettingsOpens the PTT Express Settings screen.
Enable/Disable
Switch
Turns the PTT service on and off.
PTT Audible Indicators
The following tones provide helpful cues when using the voice client.
•Talk Tone: Double chirp. Plays when the Talk button is depressed. This is a prompt for the user to start
talking.
•Access Tone: Single beep. Plays when another user just finished a broadcast or response. The user is
now able to initiate a Group Call or Private Response.
•Busy Tone: Continuous tone. Plays when the Talk button is depressed and another user is already
communicating on the same talkgroup. Plays after the maximum allowed talk time is reached (60 seconds).
•Network Tone:
•Three increasing pitch beeps. Plays when PTT Express acquires the WLAN connection and the service
is enabled.
•Three decreasing pitch beeps. Plays when PTT Express loses the WLAN connection or the service is
disabled.
PTT Notification Icons
Notification icons indicate the current state of the PTT Express Voice client.
Table 11 PTT Express Icon Descriptions
Status IconDescription
The PTT Express Voice client is disabled.
The PTT Express Voice client is enabled but not connected to a WLAN.
The PTT Express Voice client is enabled, connected to a WLAN, and listening on the Talk
Group indicated by the number next to the icon.
The PTT Express Voice client is enabled, connected to a WLAN, and communicating on the
Talk Group indicated by the number next to the icon.
The PTT Express Voice client is enabled, connected to a WLAN, and in a private response.
66
Table 11 PTT Express Icon Descriptions (Continued)
Status IconDescription
The PTT Express Voice client is enabled and muted.
The PTT Express Voice client is enabled but it is not able to communicate due to a VoIP
telephony call in progress.
Enabling PTT Communication
1. Swipe up from the bottom of the Home screen and touch .
2. Slide the Enable/Disable Switch to the ON position. The button changes to ON.
Selecting a Talk Group
One of 32 Talk Groups can be selected by PTT Express users. However, only one talk group may be enabled
at a time on the device. Touch one of the 32 Talk Groups. The selected Talk Group is highlighted.
Applications
PTT Communication
NOTE: This section describes the default PTT Express client configuration. Refer to the PTT Express V1.2 User Guide,
MN000935Axx for detailed information on using the client.
Creating a Group Call
1. Press and hold the Group Call button (or the Talk button on the headset) and listen for the talk tone.
If you hear a busy tone, release the button and wait a moment before making another attempt. Ensure that
PTT Express and the WLAN are enabled.
2. Start talking after hearing the talk tone.
NOTE: Holding the button for more than 60 seconds (default) drops the call, allowing others to make Group calls. Release
the button when finished talking to allow others to make calls.
Responding with a Private Response
The Private Response can only be initiated once a Group Call has been established. The initial Private
Response is made to the originator of the Group Call.
1. After the Group Call is completed, wait until you receive an access tone.
2. Press and hold the configured Private Response button.
3. If you hear a busy tone, release the Private Response button and wait a moment before making another
attempt. Ensure that PTT Express and the WLAN are enabled.
4. Start talking after the talk tone plays.
5. Release the button when finished talking.
67
Applications
Disabling PTT Communication
1. Swipe up from the bottom of the Home screen and touch .
2. Slide the Enable/Disable Switch to the OFF position. The button changes to OFF.
3. Touch .
68
RxLogger
RxLogger is a comprehensive diagnostic tool that provides app and system metrics. Create custom plug-ins
that work seamlessly with this tool. RxLogger diagnoses device and application issues, and tracks information
for: CPU load, memory load, memory snapshots, power states, wireless logging, cellular logging, TCP dumps,
Bluetooth logging, logcat, ANR dumps, etc. All logs and files generated are saved in flash storage on the
device (internal or external).
Figure 46 RxLogger
Applications
69
RxLogger Utility
RxLogger Utility is a data monitoring application for viewing logs in the device while RxLogger is running.
Access the logs and RxLogger Utility features in the App View or the Overlay View.
In the App View, view logs in the RxLogger Utility.
Figure 47 RxLogger Utility App View
Applications
Refer to the Integrator Guide for detailed information on the RxLogger Utility.
70
SimulScan Demo
The SimulScan Demo app is an out of the box demonstration app, included on devices that support
SimulScan.
The SimulScan Demo app includes the following:
•Postal, Transportation and Logistics Example - Demonstrate the Optical Character Recognition (OCR) and
Optical Mark Recognition (OMR) features.
•Manufacturing Example - Demonstrate the MultiCode 20 feature.
•Demo Customization - Create a template using the Template Builder or use a default template. Test
templates on the device.
Figure 48 SimulScan Demo Home Screen
Applications
71
Printing the Sample Forms
In order to perform the Postal, Transportation & Logistics or Manufacturing demonstrations, print the example
forms stored on the device.
1. Launch SimulScan Demo application.
2. On the SimulScan Demo home screen, touch HOW TO USE THIS DEMO.
3. Scroll down and touch Export sample forms button. The device copies the forms to the
\simulscan\samples folder in Internal Storage.
4. Connect the device to a computer using the USB cable.
Applications
5. Copy the files from the
6. Print the forms.
\simulscan\samples folder in Internal Storage to the computer.
72
Applications
Using the Postal, Transportation and Logistics Example
1. Print the Postal, Transportation and Logistics form. See Printing the Sample Forms on page 72.
Figure 49 Postal, Transportation and Logistics Form
2. Place the form on a flat surface.
3. On the device, launch SimulScan Demo app.
4. Touch the Menu icon in the top right corner of the screen.
5. Touch Postal, Transportation & Logistics.
6. Touch Start SimulScan.
73
Applications
7. Use the image control at the bottom of the screen to control the flash, audio and zoom level.
Figure 50 Image Controls
8. Position the camera over the form. Ensure that the complete border of the form is visible on the screen.
9. Hold the device steady.
10.Once the device detects the form Tap Screen to Scan appears on the screen.
11.Tap the screen to start the data capture. When completed, the device beeps and the data from the form
displays.
Figure 51 Postal Data Screen
12.Touch the text boxes to correct any errors. Note: if there are too many errors, touch Rescan to perform the
capture again.
74
13.Touch Accept to confirm the data is correct. The Results summary screen appears.
14.Touch OK.
Using the Manufacturing Example
1. Print the Manufacturing form. See Printing the Sample Forms on page 72.
Figure 52 Manufacturing Form
Applications
2. Place the form on a flat surface.
3. On the device, launch SimulScan Demo app.
4. Touch the Menu icon in the top right corner of the screen.
5. Touch Manufacturing.
6. Touch Start SimulScan.
7. Point the top of the device at the document and center the target on the document.
8. Hold the device steady.
75
Applications
9. The device starts the data capture. When completed, the device beeps and the data from the document
displays.
Figure 53 Manufacturing Data
10.Touch the text boxes to correct any errors. If there are too many errors, touch Rescan to perform the
capture again.
11.Touch Accept to confirm the data is correct. The Results summary screen appears.
12.Touch OK.
76
Creating a Demo Customization
Before creating a customized demo, perform the following actions:
•Create a template using the Template Builder tool.
•Copy a company logo and image to the device storage location.
1. Touch Menu icon.
2. Touch Setup Custom Demo.
Figure 54 Custom Demo Setup Screen
Applications
3. In the Name text box, enter a name for the custom demo that appears in the drop-down menu.
4. In the Custom Demo Setup text box, enter a title for the demo that appears in the demo screen title box.
5. Touch the Image field to select an image from the SD card.
6. Touch the Logo field to select the logo image from the SD card.
7. In the Introduction text box, enter text that appears on the demo screen.
8. In the Header color text box, enter the hex color value for the header.
9. In the Icon color text box, enter the hex color value for Menu icon and button text.
10.In the Key Features text box, enter text that appears in bullet format under the Key Feature heading.
11.Touch one of the SimulScan Document Capture Template fields to select a template.
a. Browse external storage - select a template loaded on the device.
b. Default templates - select one of the default templates.
c. Select from server - select a template from the SimulScan server.
12.Touch Done. The customized example appears on the screen.
13.Touch Start SimulScan to begin the demonstration.
77
Default Templates
The following templates are available:
•Default - BankCheck.xml – Reads the MICR E-13B font (length between 19 and 40 characters) on bank
checks.
•Default - Barcode 1.xml – Reads a single supported bar code.
•Default - Barcode 10.xml – Reads up to 10 supported bar codes.
•Default - Barcode 2.xml – Reads two supported bar codes.
•Default - Barcode 4.xml – Reads up to supported four bar codes.
•Default - Barcode 5.xml – Reads up to supported five bar codes.
•Default - BookNumber.xml – Reads the OCR-B ISBN 10 or 13 digit book numbers.
•Default - DocCap + Optional Barcode – Captures a full page image and decode any supported bar codes
that are in the form. The captured area is the largest rectangular region in the field of view defined by the
solid border or contrast of background. Any OCR or OMR content will not be decoded in this mode. The
captured area is further processed to correct, de-skew and sharpen and returned as a picture.
•Default - DocCap + Required Barcode – Captures a full page image and decode of any supported bar
codes that are present in the form. The captured area is the largest rectangular region in the field of view
defined by the solid border or contrast of background. Any OCR or OMR content will not be decoded in this
mode. The captured area is further processed to correct, de-skew and sharpen and returned as a picture.
•Default - TravelDoc.xml – Reads passport and Visa travel documents with OCR-B types A and B fonts.
•Default - Unstructured Multi-Line – Reads up to seven lines of text.
•Default - Unstructured Single Line – Reads a single line of text.
Applications
Settings
To set the settings for the SimulScan Demo application touch Menu icon > Settings.
Figure 55 Settings Screen
78
•Volume - Toggle switch to turn audible notification on and off.
•Debug mode - Toggle switch to enable or disable debug mode.
•Template server login credentials - enter credentials for accessing the template server.
Advanced Settings
Use the Advanced setting to configure data capture options. In the data capture screen, touch in the
bottom right corner of the screen.
Figure 56 Advanced Settings Screen
Applications
•Identification Timeout - Set the amount of time to wait before timing out identifying the target document.
Options: 2 seconds, 5 seconds, 10 seconds, 15 seconds, 20 seconds or 25 seconds.
•Processing Timeout - Once the target document is identified, amount of time to wait before timing out
processing.
•Audio Feedback - Turn on or off audio feedback on successful parse.
•LED Feedback - Turn on or off LED feedback on successful parse.
•Debug Mode - If enabled, allows a session to write form capture, region images, region values, and other
data to storage. Use only when directed by administrator.
•Auto Capture - Set to On to automatically capture forms when detected. Set to Off to manually capture
forms when user taps screen or presses a trigger button.
•Image Correction - Turn on when document is crumpled or curved and requires advanced image
correction.
•Capture Sensitivity - Increase sensitivity for increased document identification accuracy before
processing.
•About - Displays the SimulScan Engine version number.
•Quit Scanner - Exit Advanced Settings screen.
79
Sound Recorder
Use Sound Recorder to record audio messages.
Recordings are saved on the microSD card (if installed) or the internal storage and are available in the Music
application (non-GMS devices) or the Play Music application (GMS devices).
Figure 57 Sound Recorder Application
Applications
Touch to open options menu.
•File type - Select the file type for the recording file.
•AMR
•3GPP
•AAC
•WAV
•AMR-WR
•AMR-WB-3GPP.
•Storage location - Select the location for the recording file.
•Phone storage
•SD card.
80
Wireless
Introduction
This section provides information on the wireless features:
•Wireless Local Area Network (WLAN)
•Bluetooth
•Near Field Communications (NFC - CC6000 Only).
Wireless Local Area Networks
Wireless local area networks (WLANs) allow the device to communicate wirelessly inside a building.
Before using the device on a WLAN, the facility must be set up with the required hardware to run the
WLAN (sometimes known as infrastructure). The infrastructure and the device must both be properly
configured to enable this communication.
Refer to the documentation provided with the infrastructure (access points (APs), access ports,
switches, Radius servers, etc.) for instructions on how to set up the infrastructure.
Once the infrastructure is set up to enforce the chosen WLAN security scheme, use the Wireless & networks settings configure the device to match the security scheme.
The device supports the following WLAN security options:
•Open
•Wireless Equivalent Privacy (WEP)
•Wi-Fi Protected Access (WPA)/WPA2 Personal (PSK)
•Extensible Authentication Protocol (EAP).
•EAP-FAST - with MSCHAPV2 and GTC authentication.
The Status bar displays icons that indicate Wi-Fi network availability and Wi-Fi status. See Status Bar
on page 24 for more information.
81
Wireless
Scanning and Connecting to a Wi-Fi Network
To scan and connect to a Wi-Fi network:
1. Swipe down from the Status bar to open the Quick Access panel.
Figure 58 Quick Access Panel
2. Touch Wi-Fi to open the Wi-Fi screen. The device searches for WLANs in the area and lists them.
Figure 59 Wi-Fi Screen
-
3. Scroll through the list and select the desired WLAN network.
82
4. For open networks, touch profile once or press and hold and then select Connect to network or for secure
networks enter the required password or other credentials then touch Connect. See the system
administrator for more information.
The device obtains a network address and other required information from the network using the dynamic
host configuration protocol (DHCP) protocol. To configure the device with a fixed internet protocol (IP)
address, Refer to the device Integrator Guide for more information.
5. In the Wi-Fi setting field, Connected appears indicating that the device is connected to the WLAN.
Removing a Wi-Fi Network
To remove a remembered or connected network:
1. Swipe down from the status bar to open the quick access panel and then touch .
2. Touch Network & Internet > W-Fi.
3. Scroll down to the bottom of the list and touch Saved networks.
4. Touch the name of the network.
5. In the dialog box, touch FORGET.
Wireless
6. Touch .
Bluetooth
Bluetooth devices can communicate without wires, using frequency-hopping spread spectrum (FHSS) radio
frequency (RF) to transmit and receive data in the 2.4 GHz Industry Scientific and Medical (ISM) band
(802.15.1). Bluetooth wireless technology is specifically designed for short-range (10 m (32.8 ft))
communication and low power consumption.
Devices with Bluetooth capabilities can exchange information (e.g., files, appointments, and tasks) with other
Bluetooth enabled devices such as printers, access points, and other mobile devices.
The device supports Bluetooth Low Energy. Bluetooth Low Energy is targeted at applications in the healthcare,
fitness, security, and home entertainment industries. It provides reduced power consumption and cost while
maintaining standard Bluetooth range.
Adaptive Frequency Hopping
Adaptive Frequency Hopping (AFH) is a method of avoiding fixed frequency interferers, and can be used with
Bluetooth voice. All devices in the piconet (Bluetooth network) must be AFH-capable in order for AFH to work.
There is no AFH when connecting and discovering devices. Avoid making Bluetooth connections and
discoveries during critical 802.11b communications. AFH for Bluetooth consists of four main sections:
•Channel Classification - A method of detecting an interference on a channel-by-channel basis, or
pre-defined channel mask.
•Link Management - Coordinates and distributes the AFH information to the rest of the Bluetooth network.
•Hop Sequence Modification - Avoids interference by selectively reducing the number of hopping channels.
•Channel Maintenance - A method for periodically re-evaluating the channels.
When AFH is enabled, the Bluetooth radio “hops around” (instead of through) the 802.11b high-rate channels.
AFH coexistence allows enterprise devices to operate in any infrastructure.
83
The Bluetooth radio in this device operates as a Class 2 device power class. The maximum output power is 2.5
mW and the expected range is 10 m (32.8 ft). A definition of ranges based on power class is difficult to obtain
due to power and device differences, and whether in open space or closed office space.
NOTE: It is not recommended to perform Bluetooth wireless technology inquiry when high rate 802.11b operation is required.
Security
The current Bluetooth specification defines security at the link level. Application-level security is not specified.
This allows application developers to define security mechanisms tailored to their specific need. Link-level
security occurs between devices, not users, while application-level security can be implemented on a per-user
basis. The Bluetooth specification defines security algorithms and procedures required to authenticate
devices, and if needed, encrypt the data flowing on the link between the devices. Device authentication is a
mandatory feature of Bluetooth while link encryption is optional.
Pairing of Bluetooth devices is accomplished by creating an initialization key used to authenticate the devices
and create a link key for them. Entering a common personal identification number (PIN) in the devices being
paired generates the initialization key. The PIN is never sent over the air. By default, the Bluetooth stack
responds with no key when a key is requested (it is up to user to respond to the key request event).
Authentication of Bluetooth devices is based-upon a challenge-response transaction. Bluetooth allows for a
PIN or passkey used to create other 128-bit keys used for security and encryption. The encryption key is
derived from the link key used to authenticate the pairing devices. Also worthy of note is the limited range and
fast frequency hopping of the Bluetooth radios that makes long-distance eavesdropping difficult.
Wireless
Recommendations are:
•Perform pairing in a secure environment
•Keep PIN codes private and do not store the PIN codes in the device
•Implement application-level security.
Bluetooth Profiles
The device supports the Bluetooth services listed in the table below:
Table 12 Bluetooth Profiles
ProfileDescription
Service Discovery Protocol
(SDP)
Serial Port Profile (SPP)Allows use of RFCOMM protocol to emulate serial cable connection
Object Push Profile (OPP)Allows the device to push and pull objects to and from a push server.
Advanced Audio Distribution
Profile (A2DP)
Handles the search for known and specific services as well as general
services.
between two Bluetooth peer devices. For example, connecting the
device to a printer.
Allows the device to stream stereo-quality audio to a wireless headset or
wireless stereo speakers.
Audio/Video Remote Control
Profile (AVRCP)
Personal Area Network (PAN)Allows the use of Bluetooth Network Encapsulation Protocol to provide
Allows the device to control A/V equipment to which a user has access.
It may be used in concert with A2DP.
L3 networking capabilities over a Bluetooth link. Only PANU role is
supported.
84
Wireless
Table 12 Bluetooth Profiles (Continued)
ProfileDescription
Human Interface Device Profile
(HID)
Headset Profile (HSP)Allows a hands-free device, such as a Bluetooth headset, to place and
Hands-Free Profile (HFP)Allows car hands-free kits to communicate with the device in the car.
Allows Bluetooth keyboards, pointing devices, gaming devices and
remote monitoring devices to connect to the device.
receive calls on the device.
Phone Book Access Profile
(PBAP)
Out of Band (OOB)Allows exchange of information used in the pairing process. Pairing is
Out of Band (OOB)Allows exchange of information used in the pairing process. Pairing is
Symbol Serial Interface (SSI)Allows for communication with Bluetooth Imager.
File Transfer Profile (FTP)Provides the capability to browse, manipulate and transfer files in file
Generic Attribute Profile (GATT)Provides profile discovery and description services for Bluetooth Low
HID Over GATT Profile (HOGP)Defines the procedures and features used by Bluetooth low energy HID
Scan Parameters Profile (ScPP)Provides devices with information to assist them in managing their
Allows exchange of Phone Book Objects between a car kit and a mobile
device to allow the car kit to display the name of the incoming caller;
allow the car kit to download the phone book so the user can initiate a
call from the car display.
completed using the Bluetooth radio, but requires information from the
OOB mechanism. Using OOB with NFC enables pairing when devices
simply get close, rather than requiring a lengthy discovery process.
completed using the Bluetooth radio, but requires information from the
OOB mechanism.
system of another system. Uses GOEP as a basis.
Energy protocol. It defines how attributes are grouped together into sets
to form services.
Devices using GATT and Bluetooth HID Hosts using GATT.
connection idle timeout and advertising parameters to optimize for
power consumption and/or reconnection latency.
Message Access Profile (MAP)Defines the features and procedures used by devices that exchange
Dial Up Networking (DUN)Provides a standard to access the Internet and other dial-up services
Generic Access Profile (GAP)Use for device discovery and authentication.
OBject EXchange (OBEX)Facilitates the exchange of binary objects between devices.
Generic Object Exchange Profile
(GOEP)
Generic Audio/Video Distribution
Profile (GAVDP)
Bluetooth Power States
The Bluetooth radio is off by default:
•Suspend - When the device goes into suspend mode, the Bluetooth radio stays on.
message objects.
over Bluetooth.
Provides a basis for other data profiles. Based on OBEX.
Provides the basis for A2DP and VDP, the basis of the systems
designed for distributing video and audio streams using Bluetooth
technology.
85
•Airplane Mode - When the device is placed in Airplane Mode, the Bluetooth radio turns off. When Airplane
mode is disabled, the Bluetooth radio returns to the prior state. When in Airplane Mode, the Bluetooth radio
can be turned back on if desired.
Bluetooth Radio Power
Turn off the Bluetooth radio to save power or if entering an area with radio restrictions (e.g., an airplane). When
the radio is off, other Bluetooth devices cannot see or connect to the device. Turn on the Bluetooth radio to
exchange information with other Bluetooth devices (within range). Communicate only with Bluetooth radios in
close proximity.
Enabling Bluetooth
To enable Bluetooth:
1. Swipe down from the Status bar to open the Quick Access panel.
2. Touch to turn Bluetooth on.
3. Touch .
Wireless
Disabling Bluetooth
To disable Bluetooth:
1. Swipe down from the Status bar to open the Quick Access panel.
2. Touch to turn Bluetooth off.
3. Touch .
Discovering Bluetooth Device(s)
The device can receive information from discovered devices without pairing. However, once paired, the device
and a paired device exchange information automatically when the Bluetooth radio is on. To find Bluetooth
devices in the area:
1. Ensure that Bluetooth is enabled on both devices.
2. Ensure that the Bluetooth device to discover is in discoverable mode.
3. Ensure that the two devices are within 10 meters (32.8 feet) of one another.
4. Swipe down from the Status bar to open the Quick Access panel.
5. Touch Bluetooth.
6. Touch MORE SETTINGS. The Bluetooth screen appears.
7. Touch Pair new device. The device begins searching for discoverable Bluetooth devices in the area and
displays them under Available devices.
8. Scroll through the list and select a device. The Bluetooth pairing request dialog box appears.
9. Touch Pair on both devices.
10.The Bluetooth device is added to the Paired devices list and a trusted (“paired”) connection is established.
86
Changing the Bluetooth Name
By default, the device has a generic Bluetooth name that is visible to other devices when connected.
1. Swipe down from the Status bar to open the Quick Access panel and then touch .
2. Touch Connected devices > Bluetooth.
3. If Bluetooth is not on, move the switch to turn Bluetooth on.
4. Touch Device name.
5. Enter a name and touch RENAME.
6. Touch .
Connecting to a Bluetooth Device
Once paired, connect to a Bluetooth device.
1. Swipe down from the Status bar to open the Quick Access panel and then touch .
2. Touch Connected device > Bluetooth.
Wireless
3. In the list, touch the unconnected Bluetooth device.
When connected, Connected appears below the device name.
Selecting Profiles on the Bluetooth Device
Some Bluetooth devices have multiple profiles. To select a profile:
1. Swipe down from the Status bar to open the Quick Access panel and then touch .
2. Touch Connected Devices > Bluetooth.
3. In the Paired Devices list, touch next to the device name.
4. Turn on or off a profile to allow the device to use that profile.
5. Touch .
Unpairing a Bluetooth Device
To unpair a Bluetooth device and erase all pairing information:
1. Swipe down from the Status bar to open the Quick Access panel and then touch .
2. Touch Connected devices > Bluetooth.
3. In the Paired Devices list, touch next to the device name.
4. Touch FORGET.
5. Touch .
87
Wireless
Near Field Communications (CC6000 Only)
NFC/HF RFID is a short-range wireless connectivity technology standard that enables secure transaction
between a reader and a contactless smartcard. The technology is based on ISO/IEC 14443 type A and B
(proximity) and ISO/IEC 15693 (vicinity) standards, using the HF 13.56 MHz unlicensed band. The device
supports the following operating modes:
•Reader mode
•Peer-to-Peer communication
•Card Emulation mode.
Using NFC, the device can:
•Read contactless cards such as contactless tickets, ID cards and ePassport.
•Read and write information to contactless cards such as SmartPosters and tickets, as well as devices with
NFC interface such as vending machines.
•Read information from supported medical sensors.
•Pair with supported Bluetooth devices such as printers, ring scanners (ex. RS6000), and headsets (ex.
HS3100).
•Exchange data with another NFC device.
•Emulate contactless card such as payment, ticket, or SmartPoster.
The device NFC antenna is positioned to read NFC cards from the top of the device while the device is being
held.
Reading NFC Cards
To read NFC cards:
1. Launch an NFC enabled application.
2. Move a valid NFC card close to the device until the card is detected (usually indicated by the application).
Figure 60 Reading Cards
88
Accessories
Introduction
This chapter provides information for using the accessories for the device.
Accessories
This table lists the accessories available for the device.
The USB cable plugs into the port at the back of the device (see Figure 61). When attached to the device the
cable allows transferring data to a host computer and connecting USB peripherals.
90
Maintenance and
Troubleshooting
Introduction
This chapter includes instructions on cleaning and storing the device, and provides troubleshooting
solutions for potential problems during operation.
Maintaining the Device
For trouble-free service, observe the following tips when using the device:
•In order to avoid scratching the screen, use plastic-tipped pens intended for use with a
touch-sensitive screen. Never use an actual pen or pencil or other sharp object on the surface of
the device screen.
•The touch-sensitive screen of the device is glass. Do not drop the device or subject it to strong
impact.
•Protect the device from temperature extremes. Do not leave it on the dashboard of a car on a hot
day, and keep it away from heat sources.
•Do not store the device in any location that is dusty, damp, or wet.
•Use a soft lens cloth to clean the device. If the surface of the device screen becomes soiled, clean
it with a soft cloth moistened with an approved cleanser.
Cleaning Instructions
CAUTION: Always wear eye protection.
Read warning label on alcohol product before using.
If you have to use any other solution for medical rea sons please contact the Global Customer Suppo rt Center for
more information.
WARNING: Avoid exposing this product to contact with hot oil or other flammable liquids. If such exposure occurs,
unplug the device and clean the product immediately in accordance with these guidelines.
91
Maintenance and Troubleshooting
Approved Cleanser Active Ingredients
100% of the active ingredients in any cleaner must consist of one or some combination of the following:
isopropyl alcohol, bleach/sodium hypochlorite
chloride or mild dish soap.
IMPORTANT: Use pre-moistened wipes and do not allow liquid cleaner to pool.
1
When using sodium hypochlorite (bleach) based products always follow the manufacturer’s recommended instructions: use
gloves during application and remove the residue afterwards with a damp alcohol cloth or a cotton swab to avoid prolonged
skin contact while handling the device.
Due to the powerful oxidizing nature of sodium hypochlorite the metal surfaces on the device are prone to oxidation
(corrosion) when exposed to this chemical in the liquid form (including wipes). In the event that these type of disinfectants
come in contact with metal on the device, prompt removal with an alcohol-dampened cloth or cotton swab after the cleaning
step is critical.
Harmful Ingredients
The following chemicals are known to damage the plastics on the device and should not come in contact with
the device: acetone; ketones; ethers; aromatic and chlorinated hydrocarbons; acqueous or alcoholic alkaline
solutions; ethanolamine; toluene; trichloroethylene; benzene; carbolic acid and TB-lysoform.
Many vinyl gloves contain phthalate additives, which are often not recommended for medical use and are
known to be harmful to the housing of the device.
1 (see important note below)
, hydrogen peroxide, ammonium
Device Cleaning Instructions
Do not apply liquid directly to the device. Dampen a soft cloth or use pre-moistened wipes. Do not wrap the
device in the cloth or wipe, but gently wipe the unit. Be careful not to let liquid pool around the display window
or other places. Allow the unit to air dry before use.
NOTE: For thorough cleaning, it is recommended to first remove all accessory attachments, if applicable.
Special Cleaning Notes
The device should not be handled while wearing vinyl gloves containing phthalates, or before hands are
washed to remove contaminant residue after gloves are removed.
If products containing any of the harmful ingredients listed above are used prior to handling the device, such as
hand sanitizer that contain ethanolamine, hands must be completely dry before handling the device to prevent
damage to the device.
IMPORTANT: When using cleaning/disinfectant agents on the device, it is important to follow the directions prescribed by
the cleaning/disinfectant agent manufacturer.
Cleaning Materials Required
•Alcohol wipes
•Lens tissue
92
•Cotton-tipped applicators
•Isopropyl alcohol
•Can of compressed air with a tube.
Cleaning Frequency
The cleaning frequency is at the customer’s discretion due to the varied environments in which the mobile
devices are used and may be cleaned as frequently as required. When dirt is visible, it is recommended to
clean the mobile device to avoid build up of particles which make the device more difficult to clean later on.
For consistency and optimum image capture, it is recommended to clean the camera window periodically
especially when used in environments prone to dirt or dust.
Cleaning the Device
Housing
Thoroughly wipe the housing, including all buttons and triggers, using an approved alcohol wipe.
Maintenance and Troubleshooting
Display
The display can be wiped down with an approved alcohol wipe, but care should be taken not to allow any
pooling of liquid around the edges of the display. Immediately dry the display with a soft, non-abrasive cloth to
prevent streaking.
Camera and Exit Window
Wipe the camera and exit window periodically with a lens tissue or other material suitable for cleaning optical
material such as eyeglasses.
93
Troubleshooting
The following tables provides typical problems that might arise and the solution for correcting the problem.
Table 14 Troubleshooting the Device
ProblemCauseSolution
During data
communication with
a host computer, no
data transmitted, or
transmitted data was
incomplete.
Maintenance and Troubleshooting
Device disconnected
from host computer
during communication.
Incorrect cable
configuration.
Communication
software was incorrectly
installed or configured.
Reattach the communication cable and re-transmit.
See the system administrator.
Perform setup.
During data
communication over
Wi-Fi, no data
transmitted, or
transmitted data was
incomplete.
During data
communication over
Bluetooth, no data
transmitted, or
transmitted data was
incomplete.
No sound.Volume setting is low or
Device shuts off.Device is inactive.The display turns off after a period of inactivity. Set this
Tapping the window
buttons or icons
does not activate the
corresponding
feature.
A message appears
stating that the
device memory is
full.
Wi-Fi radio is not on.Turn on the Wi-Fi radio.
You moved out of range
of an access point.
Bluetooth radio is not
on.
You moved out of range
of another Bluetooth
device.
turned off.
The device is not
responding.
Too many files stored
on the device.
Too many applications
installed on the device.
Move closer to an access point.
Turn on the Bluetooth radio.
Move within 10 meters (32.8 feet) of the other device.
Adjust the volume.
period to 15 seconds, 30 seconds, 1, 2, 5, 10 or 30
minutes.
Reset the device.
Delete unused memos and records. If necessary, save
these records on the host computer (or use an SD card for
additional memory).
Remove user-installed applications on the device to
recover memory. Select > Storage > FREE UP SPACE > REVIEW RECENT ITEMS. Select the unused
program(s) and tap FREE UP.
94
Maintenance and Troubleshooting
Table 14 Troubleshooting the Device (Continued)
ProblemCauseSolution
The device does not
decode with reading
barcode.
Scanning application is
not loaded.
Unreadable barcode.Ensure the symbol is not defaced.
Load a scanning application on the device or enable
DataWedge. See the system administrator.
Device cannot find
any Bluetooth
devices nearby.
Cannot unlock
device.
Distance between exit
window and barcode is
incorrect.
Device is not
programmed for the
barcode.
Device is not
programmed to
generate a beep.
Too far from other
Bluetooth devices.
The Bluetooth device(s)
nearby are not turned
on.
The Bluetooth device(s)
are not in discoverable
mode.
User enters incorrect
password.
Place the device within proper scanning range.
Program the device to accept the type of barcode being
scanned. Refer to the EMDK or DataWedge application.
If the device does not beep on a good decode, set the
application to generate a beep on good decode.
Move closer to the other Bluetooth device(s), within a
range of 10 meters (32.8 feet).
Turn on the Bluetooth device(s) to find.
Set the Bluetooth device(s) to discoverable mode. If
needed, refer to the device’s user documentation for help.
If the user enters an incorrect password eight times, the
user is requested to enter a code before trying again.
If the user forgot the password, contact system
administrator.
95
Technical Specifications
Introduction
This chapter provides technical specifications and decode distances for the CC600 and CC6000.
Technical Specifications
CC6000
Table 15 CC6000 Technical Specifications
ItemDescription
Physical Characteristics
DimensionsLandscape: 10.9 in. x 7.9 in. x 1.4 in.
27.8 cm x 20.1 cm x 3.6 cm
Portrait: 7.2 in. x 11.6 in. x 1.4 in.
18.3 cm x 29.6 cm x 3.6 cm
Weight2.16 lbs./980g
Display10.1 inch PCAP multi-touch
Active Screen Area217 mm W x 136 mm H
Aspect Ratio16:10
Resolution1280x800 at 60 Hz
KeypadVirtual
ConnectivityUSB host: 2 Full Size USB 2.0 Type A ports for accessory
USB OTG: 1 USB-C OTG
Ethernet Gigabit compatible: RJ45
External Audio In: 3.5 mm connector
AudioAudio Two microphones; two front firing speakers (2W total)
Expansion Capabilities Micro SD card slot, supports class 2 to class 10 and UHS-1 SD
cards
PowerEnterprise grade power supply: 5.4VDC/3A; 110/220V
Support for integrated 802.3at Power-over-Ethernet (PoE)