9160 G2
Wireless Gateway
User Manual
December 17, 2020 Part No. 8100117 Rev D
ISO 9001 Certified
Quality Management System
© Copyright 2007 by Psion Teklogix Inc., Mississauga, Ontario
This document and the information it contains is the property of Psion Teklogix Inc.,
is issued in strict confidence, and is not to be reproduced or copied, in whole or in
part, except for the sole purpose of promoting the sale of Psion Teklogix manufactured goods and services. Furthermore, this document is not to be used as a basis for
design, manufacture, or sub-contract, or in any manner detrimental to the interests of
Psion Teklogix Inc.
Windows® and the Windows Logo are trademarks or registered trademarks of
Microsoft Corporation in the United States and/or other countries.
All trademarks are the property of their respective holders.
Return-To-Factory Warranty
Psion Teklogix Inc. provides a return to factory warranty on this product for a period
of twelve (12) months in accordance with the Statement of Limited Warranty and
Limitation of Liability provided at www.psionteklogix.com/warranty. (If you are not
already a member of Teknet and you attempt to view this warranty, you will be
asked to register. As a member of Teknet, you will have access to helpful information about your Psion Teklogix products at no charge to you.) In some regions, this
warranty may exceed this period. Please contact your local Psion Teklogix office for
details. For a list of offices, see Appendix A: “Support Services And Worldwide
Offices”. The warranty on Psion Teklogix manufactured equipment does not extend
to any product that has been tampered with, altered, or repaired by any person other
than an employee of an authorized Psion Teklogix service organization. See Psion
Teklogix terms and conditions of sale for full details.
Important: Psion Teklogix warranties take effect on the date of shipment.
Service
Psion Teklogix provides a complete range of product support services to its customers. For detailed information, please refer to Appendix A: “Support Services And
Worldwide Offices”. This section also provides information about accessing support
services through the Psion Teklogix web site.
Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC
This Product, and its accessories, comply with the requirements of the Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC. If your end-of-life
Psion Teklogix product or accessory carries a label as shown here, please contact
your local country representative for details on how to arrange recycling.
For a list of international subsidiaries, please go to:
www.psionteklogix.com/EnvironmentalCompliance
Restriction On Hazardous Substances (RoHS) Directive 2002/95/EC
What is RoHS?
The European Union has mandated that high environmental standards be met in the
design and manufacture of electronic and electrical products sold in Europe, to
reduce hazardous substances from entering the environment. The “Restriction on
Hazardous Substances Directive (RoHS)” prescribes the maximum trace levels of
lead, cadmium, mercury, hexavalent chromium, and flame retardants PBB and PBDE
that may be contained in a product. Only products meeting these high environmental
standards may be “placed on the market” in EU member states after July 1, 2006.
RoHS Logo
Although there is no legal requirement to mark RoHS-compliant products, Psion
Teklogix Inc. indicates its compliance with the directive as follows:
The RoHS logo located either on the back of the product or underneath the battery in
the battery compartment (or on a related accessory such as the charger or docking
station) signifies that the product is RoHS-compliant as per the EU directive. Other
than as noted below, a Psion Teklogix product that does not have an accompanying
RoHS logo signifies that it was placed on the EU market prior to July 1, 2006, and is
thereby exempt from the directive.
Note: Not all accessories or peripherals will have a RoHS logo due to physical
space limitations or as a result of their exempt status.
Disclaimer
Every effort has been made to make this material complete, accurate, and up-to-date.
In addition, changes are periodically added to the information herein; these changes
will be incorporated into new editions of the publication.
Psion Teklogix Inc. reserves the right to make improvements and/or changes in the
product(s) and/or the program(s) described in this document without notice, and
shall not be responsible for any damages, including but not limited to consequential
damages, caused by reliance on the material presented, including but not limited to
typographical errors.
TABLE OF CONTENTS
Approvals and Safety Summary ..........................xiii
Chapter 1: Introduction
1.1 About This Manual..............................3
1.2 Online Help Features, Supported Browsers, And Limitations ........6
1.3 Text Conventions . . .............................7
1.4 Overview Of The 9160 G2 Wireless Gateway ................8
1.4.1 Radios...................................8
1.4.2 Access Point Functions..........................10
1.4.3 Base Station Functions..........................10
1.4.4 Mini-Controller Functions.........................11
1.5 Features and Benefits.............................11
1.5.1 IEEE Standards Support And Wi-Fi Compliance. . . ..........11
1.5.2 Wireless Features.............................11
1.5.2.1 The Psion Teklogix 802.IQ Protocol . ................12
1.5.3 Security Features .............................13
1.5.4 Out-of-the-Box Guest Interface......................13
1.5.5 Clustering And Auto-Management....................14
1.5.6 Networking................................14
1.5.7 SNMP Support . .............................15
1.5.8 Maintainability ..............................15
1.6 What’s Next?.................................15
Chapter 2: Installation Requirements
2.1 Choosing The Right Location........................19
2.1.1 Environment................................19
2.1.2 Maintenance................................20
2.1.3 Radios...................................20
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2.1.4 Power And Antenna Cables.......................20
2.1.4.1 Power ................................20
2.1.4.2 Antennas...............................21
2.2 Connecting To External Devices......................22
2.2.1 Ports...................................23
2.2.2 LAN Installation: Overview.......................23
2.2.3 LAN Installation: Ethernet........................24
2.2.3.1 Ethernet Cabling...........................24
2.2.3.2 100Base-FX Fiber Optic Ethernet Port...............24
2.2.4 Status Indicators (LEDs).........................25
2.2.5 Connecting A Video Display Terminal .................25
2.3 Changing The Configuration With A Web Browser............26
Chapter 3: PreLaunch Checklist
3.1 The 9160 G2 Wireless Gateway . . . ................... 29
3.1.1 Default Settings For The 9160 G2 Wireless Gateway..........29
3.1.2 What The Access Point Does Not Provide ...............32
3.2 Administrator’s Computer .........................32
3.3 Wireless Client Computers.........................33
3.4 Understanding Dynamic And Static IP Addressing On The 9160 G2 Wireless
Gateway...................................34
3.4.1 How Does The Access Point Obtain An IP Address At Startup?....34
3.4.2 Dynamic IP Addressing.........................35
3.4.3 Static IP Addressing...........................35
3.4.4 Recovering An IP Address........................36
Chapter 4: Quick Steps For Setup And Launch
4.1 Unpack The 9160 G2 Wireless Gateway .................. 39
4.1.1 9160 G2 Wireless Gateway Hardware And Ports ............ 39
4.1.2 What’s Inside The 9160 G2 Wireless Gateway?. ............ 39
4.2 Connect The Access Point To Network And Power............ 40
4.2.1 A Note About Setting Up Connections For A Guest Network ..... 42
4.2.1.1 Hardware Connections For A Guest VLAN. ............42
4.3 Power On The Access Point ........................42
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4.4 Log On To The Administration Web Pages.................42
4.4.1 Viewing Basic Settings For Access Points................43
4.5 Configure ‘Basic Settings’ And Start The Wireless Network........44
4.5.1 Default Configuration...........................44
4.6 What’s Next?.................................44
4.6.1 Make Sure The Access Point Is Connected To The LAN.........45
4.6.2 Test LAN Connectivity With Wireless Clients..............45
4.6.3 Secure And Fine-tune The Access Point Using Advanced Features . . .45
Chapter 5: Configuring Basic Settings
5.1 Navigating To Basic Settings.........................49
5.2 Review / Describe The Access Point.....................50
5.3 Provide Network Settings ..........................51
5.4 Update Basic Settings ............................52
5.5 Basic Settings For A Standalone Access Point................52
5.6 Your Network At A Glance: Understanding Indicator Icons.........52
Chapter 6: Managing Access Points & Clusters
6.1 Overview...................................57
6.2 Navigating To Access Points Management .................57
6.3 Understanding Clustering ..........................58
6.3.1 What Is A Cluster?............................58
6.3.2 How Many APs Can A Cluster Support? . ................58
6.3.3 What Kinds Of APs Can Cluster Together?................58
6.3.4 Which Settings Are Shared As Part Of The Cluster Configuration And
Which Are Not?..............................59
6.3.4.1 Settings Shared In The Cluster Configuration............59
6.3.4.2 Settings Not Shared By The Cluster .................60
6.3.5 Cluster Formation.............................60
6.3.6 Cluster Size And Membership ......................60
6.3.7 Intra-Cluster Security ...........................61
6.4 Understanding Access Point Settings ....................61
6.4.1 Modifying The Location Description...................62
6.4.2 Setting The Cluster Name.........................62
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6.5 Starting Clustering .............................63
6.6 Stopping Clustering .............................63
6.7 Navigating To Configuration Information For A Specific AP And Managing
Standalone APs...............................64
6.7.1 Navigating To An AP By Using Its IP Address In A URL.......64
6.8 Session Monitoring.............................64
6.8.1 Navigating to Session Monitoring....................64
6.8.2 Understanding Session Monitoring Information............. 65
6.8.3 Viewing Session Information for Access Points.............67
6.8.4 Sorting Session Information.......................67
6.8.5 Refreshing Session Information.....................67
Chapter 7: Managing User Accounts
7.1 Overview..................................71
7.2 Navigating To User Management......................72
7.2.1 Viewing User Accounts.........................72
7.2.2 Adding A User..............................73
7.2.3 Editing A User Account.........................73
7.2.4 Enabling And Disabling User Accounts .................74
7.2.5 Enabling A User Account........................74
7.2.6 Disabling A User Account........................75
7.2.7 Removing A User Account .......................75
7.3 Backing Up And Restoring A User Database................75
7.3.1 Backing Up The User Database..................... 75
7.3.2 Restoring A User Database From A Backup File ............75
Chapter 8: Channel Management
8.1 Navigating To Channel Management.................... 79
8.2 Understanding Channel Management....................79
8.2.1 How It Works In A Nutshell....................... 80
8.2.2 For The Curious: More About Overlapping Channels . . . ......80
8.2.3 Example: A Network Before And After Channel Management.....80
8.3 Configuring And Viewing Channel Management Settings.........81
8.3.1 Stopping/Starting Automatic Channel Assignment ........... 82
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8.3.2 Viewing Current Channel Assignments And Setting Locks.......83
8.3.2.1 Update Current Channel Settings (Manual)..............83
8.3.3 Viewing Last Proposed Set Of Changes . ................83
8.3.4 Configuring Advanced Settings (Customizing And Scheduling Channel
Plans)...................................84
8.3.4.1 Update Advanced Settings......................86
Chapter 9: Wireless Neighborhood
9.1 Navigating To Wireless Neighborhood....................89
9.2 Understanding Wireless Neighborhood Information. . . ..........89
9.3 Viewing Wireless Neighborhood.......................90
9.4 Viewing Details For A Cluster Member...................92
Chapter 10: Configuring Security
10.1 Understanding Security Issues On Wireless Networks ...........97
10.1.1How Do I Know Which Security Mode To Use?.............97
10.1.2 Comparison Of Security Modes For Key Management, Authentication And
Encryption Algorithms..........................98
10.1.2.1When To Use Unencrypted (No Security)..............98
10.1.2.2When To Use Static WEP.......................99
10.1.2.3 When To Use IEEE 802.1x .....................100
10.1.2.4When To Use WPA Personal ....................101
10.1.2.5When To Use WPA Enterprise ...................102
10.1.3Does Prohibiting The Broadcast SSID Enhance Security?.......103
10.1.4How Does Station Isolation Protect The Network?...........104
10.2 Configuring Security Settings .......................104
10.2.1Broadcast SSID, Station Isolation, And Security Mode ........105
10.2.2Security Modes.............................106
10.2.2.1None (Plain-text) ..........................106
10.2.2.2Static WEP.............................107
10.2.2.3 IEEE 802.1x. ............................112
10.2.2.4WPA Personal ...........................114
10.2.2.5WPA Enterprise ...........................117
10.3 Updating Settings..............................120
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Chapter 11: Maintenance And Monitoring
11.1 Interfaces . . . ...............................123
11.1.1Ethernet (Wired) Settings........................124
11.1.2Wireless Settings.............................124
11.2 Event Logs .................................124
11.2.1Enabling Or Disabling Persistence....................125
11.2.2Severity..................................126
11.2.3Depth...................................126
11.2.4Log Relay Host For Kernel Messages..................127
11.2.4.1 Understanding Remote Logging...................127
11.2.4.2Setting Up The Log Relay Host...................127
11.2.4.3 Enabling Or Disabling The Log Relay Host On The Status,
Events Page.............................128
11.2.5Events Log................................129
11.3 Transmit/Receive Statistics .........................130
11.4 Associated Wireless Clients.........................131
11.4.1Link Integrity Monitoring........................132
11.5 Neighboring Access Points .........................132
Chapter 12: The Ethernet (Wired) Interface
12.1 Navigating To Ethernet (Wired) Settings..................139
12.1.1DNS Hostname..............................140
12.1.2Guest Access...............................140
12.1.2.1Configuring An Internal LAN And A Guest Network .......140
12.1.2.2Enabling Or Disabling Guest Access................141
12.1.2.3Specifying A Virtual Guest Network................141
12.1.3Virtual Wireless Networks........................142
12.1.4Internal Interface Settings........................142
12.1.5 Guest Interface Settings .........................145
12.1.6Updating Settings............................145
Chapter 13: Setting The Wireless Interface
13.1 Navigating To Wireless Settings ......................149
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13.2 Configuring 802.11d Regulatory Domain Support.............150
13.3 802.11h Regulatory Domain Control....................150
13.4 Configuring The Radio Interface......................151
13.5 Configuring “Internal” Wireless LAN Settings..............153
13.6 Configuring “Guest” Network Wireless Settings .............154
13.7 Updating Wireless Settings.........................154
Chapter 14: Setting Up Guest Access
14.1 Understanding The Guest Interface ....................157
14.2 Configuring The Guest Interface......................157
14.2.1Configuring A Guest Network On A Virtual LAN...........158
14.2.2Configuring The Welcome Screen (Captive Portal) ..........159
14.3 Using The Guest Network As A Client ..................160
14.4 Deployment Example............................160
Chapter 15: Configuring VLANs
15.1 Navigating To Virtual Wireless Network Settings.............163
15.2 Configuring VLANs............................163
15.3 Updating Settings..............................165
Chapter 16: Configuring 802.11 Radio Settings
16.1 Understanding Radio Settings.......................169
16.2 Navigating To Radio Settings .......................170
16.3 Configuring Radio Settings.........................171
16.4 Updating Settings..............................175
Chapter 17: MAC Address Filtering
17.1 Navigating To MAC Filtering Settings...................179
17.2 Using MAC Filtering............................180
17.3 Updating Settings..............................180
Chapter 18: Load Balancing
18.1 Understanding Load Balancing.......................183
18.1.1 Identifying Imbalance: Overworked Or Under-utilized Access Points . 183
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18.1.2Specifying Limits For Utilization And Client Associations.......183
18.1.3Load Balancing And QoS........................184
18.2 Navigating To Load Balancing Settings ..................184
18.3 Configuring Load Balancing........................185
18.4 Updating Settings..............................186
Chapter 19: Quality Of Service (QoS)
19.1 Understanding QoS.............................189
19.1.1QoS And Load Balancing........................189
19.1.2 802.11e And WMM Standards Support .................189
19.1.3QoS Queues And Parameters To Coordinate Traffic Flow.......190
19.1.3.1QoS Queues And Type Of Service (ToS) On Packets........190
19.1.3.2 EDCF Control Of Data Frames And Arbitration Interframe Spaces192
19.1.3.3 Random Backoff And Minimum/Maximum Contention Windows. 193
19.1.3.4Packet Bursting For Better Performance ..............194
19.1.3.5 Transmission Opportunity (TXOP) Interval For Client Stations . . 194
19.1.4802.1p And DSCP Tags.........................194
19.1.4.1VLAN Priority............................196
19.1.4.2DSCP Priority............................196
19.2 Configuring QoS Queues..........................197
19.2.1Configuring AP EDCA Parameters...................199
19.2.2Enabling/Disabling Wi-Fi Multimedia..................200
19.2.3Configuring Station EDCA Parameters.................201
19.3 Updating Settings..............................202
Chapter 20: Wireless Distribution System
20.1 Understanding The Wireless Distribution System.............205
20.1.1Using WDS To Bridge Distant Wired LANs..............205
20.1.2 Using WDS To Extend Network Beyond The Wired Coverage Area. . 206
20.1.3Using WDS To Create Backup Links ..................207
20.2 Security Considerations Related To WDS Links ..............207
20.2.1Understanding Static WEP Data Encryption ..............208
20.2.2Understanding WPA (PSK) Data Encryption..............208
20.3 Configuring WDS Settings.........................209
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20.3.1Example Of Configuring A WDS Link.................212
20.4 Updating Settings..............................213
Chapter 21: Configuring SNMP
21.1 Understanding SNMP Settings.......................217
21.2 Navigating To SNMP Settings.......................219
21.3 Configuring SNMP Settings........................220
21.3.1Configuring SNMP Traps........................221
21.3.2Updating SNMP Settings........................222
Chapter 22: The 9160 G2 As Base Station
22.1 Overview..................................225
22.2 Radio Protocols...............................226
22.2.1Adaptive Polling/Contention Protocol.................226
22.3 Narrow Band Menus............................227
22.3.1Narrow Band Radio Configuration Settings..............227
22.3.1.1 RA1001A Radio Parameters ....................229
22.3.2Connectivity Options..........................230
22.3.3Connectivity Options: Base Station Mode...............230
22.3.3.1Polling Protocol Parameters.....................232
22.3.3.2Radio Parameters..........................235
22.3.4Connectivity Options: RRM Mode...................236
22.4 Connectivity Menus............................236
22.4.1Base Station Configuration Settings ..................238
22.4.2 RRM Groups Configuration Settings . . . ...............239
22.4.2.1 RRM Groups ............................241
22.4.2.2Polling Protocol Parameters.....................242
22.4.2.3Radio Parameters..........................244
22.4.2.4 Group Parameters ..........................245
22.4.2.5Remote Radio Modules.......................246
22.4.3Radio Link Features Configuration Settings..............247
22.4.3.1Radio Link Features.........................248
22.4.3.2Automatic Radio Address......................249
22.4.3.3Automatic Terminal Number....................250
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22.4.4Hosts Menu ...............................251
22.4.4.1 9010 Configuration .........................254
Chapter 23: Mini-Controller Configuration
23.1 Overview..................................257
23.2 Mini-Controller Configuration Menu....................258
23.3 Hosts Menu.................................258
23.4 Host Menu Options.............................262
23.4.1 3274 Emulation .............................262
23.4.1.1Emulation Options..........................262
23.4.1.2TESS Options............................263
23.4.1.3Telnet Protocol Options.......................273
23.4.1.4Function Key Mappings.......................277
23.4.2 5250 Emulation .............................278
23.4.2.1Emulation Options..........................278
23.4.2.2TESS Options............................279
23.4.2.3Telnet Protocol Options.......................289
23.4.2.4Function Key Mappings.......................292
23.4.3ANSI Emulation .............................293
23.4.3.1Emulation Options..........................293
23.4.3.2Telnet Protocol Options.......................297
23.4.3.3Auto-Telnet/Auto-login.......................299
23.4.3.4Function Key Mappings.......................303
Chapter 24: 802.IQ Settings
24.1 802.IQ Features...............................307
24.1.1802.IQ v1/v2 Common Features.....................307
24.1.2802.IQ v1 Features............................310
24.1.3802.IQ v2 Features Menu........................311
24.2 Updating 802.IQ Settings . .........................311
Chapter 25: Network Time Protocol Server
25.1 Navigating To Time Settings........................315
25.2 Enabling Or Disabling A Network Time Protocol (NTP) Server......316
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25.3 Updating Settings..............................316
Chapter 26: Backing Up & Restoring Configuration
26.1 Navigating To The AP’s Configuration Settings..............319
26.2 Resetting Factory Default Configuration..................320
26.3 Saving The Current Configuration To A Backup File . . .........320
26.4 Restoring The Configuration From A Previously Saved File.......320
26.5 Rebooting The Access Point . . ......................321
26.6 Upgrading The Firmware..........................321
26.6.1Update..................................323
26.6.2Verifying The Firmware Upgrade....................323
Chapter 27: Specifications
27.1 Physical Description............................327
27.2 Environmental Requirements........................327
27.3 AC Power Requirements..........................327
27.4 Power Over Ethernet Requirements....................328
27.5 Processor And Memory ..........................328
27.6 Network Interfaces . ............................328
27.7 Radios....................................328
Appendices
Appendix A: Support Services And Worldwide Offices
A.1 Technical Support..............................A-1
A.2 Product Repairs . . . ............................A-1
A.3 Worldwide Offices.............................A-2
Appendix B: Port Pinouts And Cable Diagrams
B.1 Console Port ................................B-1
B.2 Serial Cable Descriptions..........................B-2
B.3 RJ-45 Connector Pinouts (10BaseT/100BaseT Ethernet) .........B-3
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Appendix C: Security Settings On Wireless Clients And RADIUS Server
Setup
C.1 Network Infrastructure And Choosing Between Built-in Or External Authenti-
cation Server.................................C-4
C.1.1 Using The Built-in Authentication Server (EAP-PEAP)........C-4
C.1.2 Using An External RADIUS Server With
EAP-TLS Certificates Or EAP-PEAP .................C-4
C.2 Make Sure The Wireless Client Software Is Up-to-Date..........C-5
C.3 Accessing The Microsoft Windows Wireless Client Security Settings . . . C-5
C.4 Configuring A Client To Access An Unsecure Network
(No Security)................................C-7
C.5 Configuring Static WEP Security On A Client...............C-8
C.6 Configuring IEEE 802.1x Security On A Client . . ...........C-11
C.6.1 IEEE 802.1x Client Using EAP/PEAP ................C-11
C.6.2 IEEE 802.1x Client Using EAP/TLS Certificate ...........C-14
C.7 Configuring WPA/WPA2 Enterprise (RADIUS) Security On A Client . C-18
C.7.1 WPA/WPA2 Enterprise (RADIUS) Client Using EAP/PEAP....C-19
C.7.2 WPA/WPA2 Enterprise (RADIUS) Client Using EAP-TLS Certificate . .
C-23
C.8 Configuring WPA/WPA2 Personal (PSK) Security On AClient.....C-27
C.9 Configuring An External RADIUS Server To Recognize The 9160 G2 Wire-
less Gateway................................C-29
C.10Obtaining A TLS-EAP Certificate For A Client.............C-33
C.11Configuring RADIUS Server For VLAN tags..............C-38
C.11.1Configuring A RADIUS Server....................C-38
Appendix D: Troubleshooting
D.1 Wireless Distribution System (WDS) Problems And Solutions ......D-3
D.2 Cluster Recovery ..............................D-4
D.2.1 Reboot Or Reset Access Point......................D-4
Appendix E: Glossary
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APPROVALS AND SAFETY SUMMARY
DECLARATION OF CONFORMITY
Product: 9160 G2 Wireless Gateway
Application of
Council Directives: EMC Directive:89/336/EEC
Low Voltage Directive:73/23/EEC
R&TTE Directive: 1999/5/EEC
Conformity Declared
to Standards: EN 55022: 2003 Class B
EN 61000-3-2; EN 61000-3-3
EN 55024:2003
ETSI EN 300 328:2003
ETSI EN 301 489-17:2002
EN 60950-1: 2001
Manufacturer: PSION TEKLOGIX INC.
2100 Meadowvale Blvd.
Mississauga, Ontario; Canada L5N 7J9
Year of Manufacture: 2005
Manufacturer’s Address in the
European Community: PSION TEKLOGIX S.A.
La Duranne
135 Rue Rene Descartes; BP 421000
13591 Aix-En-Provence
Cedex 3; France
Type of Equipment: Information Technology Equipment
Equipment Class: Commercial and Light Industrial
Psion Teklogix 9160 G2 Wireless Gateway User Manual xiii
Approvals And Safety Summary
FCC Statement
FCC DECLARATION OF CONFORMITY (DOC)
Applicant’s Name & Address: PSION TEKLOGIX
2100 Meadowvale Blvd.
Mississauga, Ontario, Canada L5N 7J9
Telephone No.: (905) 813-9900
US Representative’s Name & Address: Psion Teklogix Corp.
1810 Airport Exchange Blvd., Suite 500
Erlanger, Kentucky, 41018, USA
Telephone No.: (859) 372-4329
Equipment Type/ Environment Use: Computing Devices
Trade Name / Model No.: 9160 G2 Wireless Gateway
Year of Manufacture: 2005
Standard(s) to which Conformity is Declared:
The 9160 G2 Wireless Gateway, supplied by Psion Teklogix, has been tested and found
to comply with FCC PART 15, SUBPART B - UNINTENTIONAL RADIATORS,
CLASS B COMPUTING DEVICES FOR HOME & OFFICE USE.
Applicant: Psion Teklogix Inc.
Legal Representative in US: Psion Teklogix Corp.
The 9160 G2 Wireless Gateway has been tested and found to comply with the specifications for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
These limits are designed to provide reasonable protection against harmful interfer-
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Psion Teklogix 9160 G2 Wireless Gateway User Manual
Mississauga, Ontario, Canada
Erlanger, Kentucky, USA
Approvals And Safety Summary
ence in a residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used according to the instructions,
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which is
found by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment or devices.
• Connect the equipment to an outlet other than the receiver's.
• Consult a dealer or an experienced radio/TV technician for assistance.
FCC Caution: Any change or modification to the product not expressly
approved by Psion Teklogix could void the user's authority to
operate the device.
RF Radiation Exposure Statement
To comply with the FCC and ANSI C95.1 RF exposure limits, the antenna(s) for
this device must comply with the following:
• All Access Point antennas must operate with a separation distance of at least
25 cm (9.8 in.) from all persons using the cable provided, and must not be
co-located or operating in conjunction with any other antenna or transmitter.
• The Gabriel dish antenna (P/N 9002006) requires a minimum separation
distance of 63.2 cm (24.9 in.).
Note: Dual antennas used for diversity operation are not considered co-located.
Industry Canada (IC) Department Of Communications Notice
This Class B digital apparatus complies with Canadian ICES-003 and RSS-210.
“To prevent radio interference to the licensed service, this device is intended to be
operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.”
Cet appareil numérique de la classe B est conforme à la norme NMB-003 et CNR210 du Canada. “Pour empêcher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit être utilisé à l'intérieur et devrait être placé loin des
fenêtres afin de fournir un écran de blindage maximal. Si le matériel (ou son antenne
d'émission) est installé à l'extérieur, il doit faire l'objet d'une licence.”
Psion Teklogix 9160 G2 Wireless Gateway User Manual xv
Approvals And Safety Summary
SAFETY APPROVALS
CSA, NRTL/C and CB.
CE MARKING
When used in a residential, commercial or light industrial environment, the product and
its approved UK and European peripherals fulfill all requirements for CE marking.
R&TTE DIRECTIVE 1999/5/EC
This equipment complies with the essential requirements of EU Directive
1999/5/EC (Declaration available: www.psionteklogix.com).
Cet équipement est conforme aux principales caractéristiques définies dans la
Directive européenne RTTE 1999/5/CE. (Déclaration disponible sur le site:
www.psionteklogix.com).
Die Geräte erfüllen die grundlegenden Anforderungen der RTTE-Richtlinie
(1999/5/EG). (Den Wortlaut der Richtlinie finden Sie unter:
www.psionteklogix.com).
Questa apparecchiatura è conforme ai requisiti essenziali della Direttiva Europea
R&TTE 1999/5/CE. (Dichiarazione disponibile sul sito: www.psionteklogix.com).
Este equipo cumple los requisitos principales de la Directiva 1995/5/CE de la UE,
“Equipos de Terminales de Radio y Telecomunicaciones”. (Declaración disponible
en: www.psionteklogix.com).
Este equipamento cumpre os requisitos essenciais da Directiva 1999/5/CE do Parlamento Europeu e do Conselho (Directiva RTT). (Declaração disponível no
endereço: www.psionteklogix.com).
Ο εξοπλισμός αυτός πληροί τις βασικές απαιτήσεις της κοινοτικής οδηγίας EU
R&TTE 1999/5/EΚ. (Η δήλωση συμμόρφωσης διατίθεται στη διεύθυνση:
www.psionteklogix.com)
Deze apparatuur voldoet aan de noodzakelijke vereisten van EU-richtlijn betreffende radioapparatuur en telecommunicatie-eindapparatuur 199/5/EG. (verklaring
beschikbaar: www.psionteklogix.com).
Dette udstyr opfylder de Væsentlige krav i EU's direktiv 1999/5/EC om Radio- og
teleterminaludstyr. (Erklæring findes på: www.psionteklogix.com).
Dette utstyret er i overensstemmelse med hovedkravene i R&TTE-direktivet
(1999/5/EC) fra EU. (Erklæring finnes på: www.psionteklogix.com).
xvi
Psion Teklogix 9160 G2 Wireless Gateway User Manual
Approvals And Safety Summary
Utrustningen uppfyller kraven för EU-direktivet 1999/5/EC om ansluten teleutrustning och ömsesidigt erkännande av utrustningens överensstämmelse (R&TTE).
(Förklaringen finns att läsa på: www.psionteklogix.com).
Tämä laite vastaa EU:n radio- ja telepäätelaitedirektiivin (EU R&TTE Directive
1999/5/EC) vaatimuksia. (Julkilausuma nähtävillä osoitteessa:
www.psionteklogix.com).
Psion Teklogix tímto prohlašuje, že 9160 G2 Wireless Gateway je ve shodě se základními
požadavky a dalšími příslušnými ustanoveními směrnice 1995/5/ES (NV č. 426/2000 Sb.)
a Prohlášení o shodě je k dispozici na www.psionteklogix.com.
Toto zarízení lze provozovat v České republice na základě generální licence č. GL-12/R/2000.
Psion Teklogix týmto vyhlasuje, že 9160 G2 Wireless Gateway spĺňa základné požiadavky
a všetky príslušné ustanovenia Smernice 1995/5/ES (NV č. 443/2001 Z.z.) a Vyhlásenie o
zhode je k dispozícii na www.psionteklogix.com.
Toto zariadenie je možné prevádzkovat’ v Slovenskej republike na základe Všeobecného
povolenia č. VPR-01/2001.
IMPORTANT SAFETY INSTRUCTIONS
This safety information is for the protection of both operating and service personnel.
• The 9160 G2 must be installed by a qualified Psion Teklogix installer.
Failure to have the 9160 G2 properly installed will void the Manufacturer’s
warranty.
• The mains power cord (if sold separately) shall comply with National safety
regulations of the country where the equipment is to be used.
• Use of an attachment not recommended or sold by manufacturer may result
in fire, electric shock, or personal injury.
• To reduce risk of damage to the electric plug and cord when unplugging the
9160 G2, pull the plug rather than the cord.
• Make sure the cord is positioned so that it is not stepped on, tripped over, or
otherwise subjected to damage or stress.
• Do not operate the 9160 G2 with a damaged cord or plug.
Replace immediately.
• Do not operate the 9160 G2 if it has received a sharp blow, been dropped,
or otherwise damaged in any way; it should be inspected by qualified
service personnel.
Psion Teklogix 9160 G2 Wireless Gateway User Manual xvii
Approvals And Safety Summary
• Do not disassemble the 9160 G2; it should be repaired by qualified service
personnel. Incorrect reassembly may result in electric shock or fire.
• To reduce risk of electric shock, unplug the 9160 G2 from the outlet before
attempting any maintenance or cleaning.
• An extension cord should not be used unless absolutely necessary. Use of
an improper extension cord could result in fire or electric shock. If an extension cord must be used, make sure:
• The plug pins on the extension cord are the same number, size, and
shape as those on the adaptor.
• The extension cord is properly wired, in good electrical condition, and
that the wire size is larger than 16 AWG.
• The 9160 G2 is designed for indoor use only; do not expose the 9160 G2 to rain
or snow.
THE 9160 G2 WIRELESS GATEWAY FIBER OPTIC OPTION IS:
CLASS 1 LED PRODUCT
APPAREIL À LED DE CLASSE 1
DO NOT OPERATE IN AN EXPLOSIVE ATMOSPHERE
Operating Psion Teklogix equipment where explosive gas is present may
result in an explosion.
DO NOT REMOVE COVERS OR OPEN ENCLOSURES
To avoid injury, the equipment covers and enclosures should only be
removed by qualified service personnel. Do not operate the equipment
without the covers and enclosures properly installed.
DO NOT HOLD ANTENNA
To avoid discomfort due to the local heating effect of radio frequency
energy, do not touch the antenna when a 9160 G2 is transmitting.
CONNECTION TO OUTDOOR ANTENNA
The outdoor antenna shall only be installed by Psion Teklogix
service professionals.
xviii
Psion Teklogix 9160 G2 Wireless Gateway User Manual
INTRODUCTION 1
1.1 About This Manual ..............................3
1.2 Online Help Features, Supported Browsers, And Limitations ........ 6
1.3 Text Conventions . . ............................. 7
1.4 Overview Of The 9160 G2 Wireless Gateway ................8
1.4.1 Radios.................................8
1.4.2 Access Point Functions.......................10
1.4.3 Base Station Functions.......................10
1.4.4 Mini-Controller Functions .....................11
1.5 Features and Benefits.............................11
1.5.1 IEEE Standards Support And Wi-Fi Compliance . . . . . . . . . . 11
1.5.2 Wireless Features..........................11
1.5.2.1 The Psion Teklogix 802.IQ Protocol . . . . . . . . . . . . 12
1.5.3 Security Features..........................13
1.5.4 Out-of-the-Box Guest Interface...................13
1.5.5 Clustering And Auto-Management.................14
1.5.6 Networking.............................14
1.5.7 SNMP Support . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1.5.8 Maintainability...........................15
1.6 What’s Next?..................................15
Psion Teklogix 9160 G2 Wireless Gateway User Manual 1
Chapter 1: Introduction
About This Manual
1.1 About This Manual
This manual describes the setup, configuration, administration, and maintenance of
one or more 9160 G2 Wireless Gateways on a wireless network.
Chapter 1: Introduction
provides an overview of this manual and 9160 G2 Wireless Gateway features.
Chapter 2: Installation Requirements
explains the physical installation of the 9160 G2 Wireless Gateway, and how to
connect to the 9160 G2 for diagnostics.
Chapter 3: PreLaunch Checklist
provides a quick check of required hardware components, software, client configurations, and compatibility issues.
Chapter 4: Quick Steps For Setup And Launch
is a step-by-step guide to setting up your 9160 G2 Wireless Gateways and the
resulting wireless network.
Chapter 5: Configuring Basic Settings
provides instructions on configuring administrator access settings and new
access point settings.
Chapter 6: Managing Access Points & Clusters
describes access point clusters and how to navigate to specific access points
within clusters.
Chapter 7: Managing User Accounts
illustrates the user management capabilities for controlling client access to
access points.
Chapter 8: Channel Management
describes how the 9160 G2 Wireless Gateway automatically assigns radio channels used by clustered access points to reduce mutual interference or interference with other access points outside of its cluster.
Chapter 9: Wireless Neighborhood
provides a detailed view of neighborhood access points, including identifying
information, cluster status, and statistical information.
Psion Teklogix 9160 G2 Wireless Gateway User Manual 3
Chapter 1: Introduction
About This Manual
Chapter 10: Configuring Security
provides a number of authentication and encryption schemes to ensure that your
wireless infrastructure is accessed only by the intended users. The details of
each security mode are described.
Chapter 11: Maintenance And Monitoring
describes the maintenance and monitoring tasks for individual access points
(not for cluster configurations).
Chapter 12: The Ethernet (Wired) Interface
describes how to configure the wired interface settings on the 9160 G2
Wireless Gateway.
Chapter 13: Setting The Wireless Interface
describes how to configure the wireless address and related settings on the
9160 G2 Wireless Gateway.
Chapter 14: Setting Up Guest Access
allows you to configure the 9160 G2 Wireless Gateway for controlled guest
access to an isolated network.
Chapter 15: Configuring VLANs
describes how to configure multiple wireless networks on Virtual LANs (VLANs).
Chapter 16: Configuring 802.11 Radio Settings
describes how to configure Radio Settings on the 9160 G2 Wireless Gateway
Chapter 17: MAC Address Filtering
instructs how you can use MAC address filtering to control client access to your
wireless network.
Chapter 18: Load Balancing
describes how to configure Load Balancing on your wireless network, to allow
you to balance the distribution of wireless client connections across multiple
access points.
Chapter 19: Quality Of Service (QoS)
provides instructions on configuring the parameters on multiple queues to
improve the throughput and performance of differentiated wireless traffic.
Chapter 20: Wireless Distribution System
describes how to configure the Wireless Distribution System (WDS) on the
9160 G2 Wireless Gateway, enabling you to connect multiple access points
which can then communicate with one another wirelessly in a standardized way.
Psion Teklogix 9160 G2 Wireless Gateway User Manual
4
Chapter 1: Introduction
About This Manual
Chapter 21: Configuring SNMP
describes how to configure SNMP and related settings on the 9160 G2 Wireless
Gateway Enterprise-Manager API.
Chapter 22: The 9160 G2 As Base Station
describes how to configure the 9160 G2 Wireless Gateway as either a wired or
wireless Base Station, or as a Remote Radio Module (RRM). This chapter also
describes narrow band radio configuration settings.
Chapter 23: Mini-Controller Configuration
describes the configuration of the 9160 G2 Wireless Gateway when used as a
min-controller.
Chapter 24: 802.IQ Settings
describes the settings for the 802.IQ proprietary wireless protocol for 9160 G2
base stations and mini-controllers.
Chapter 25: Network Time Protocol Server
describes how to configure the 9160 G2 Wireless Gateway to use a specified
Network Time Protocol (NTP) server to synchronize computer clock times on
your network.
Chapter 26: Backing Up & Restoring Configuration
shows how to backup a configuration file that can be used at a later date to
restore the access point to the previously saved configuration.
Chapter 27: Specifications
details the physical, environmental, and various operating specifications for the
9160 G2 Wireless Gateway and its radios.
Appendix A: Support Services And Worldwide Offices
presents information for technical support, contacts, and the Psion Teklogix
worldwide web address.
Appendix B: Port Pinouts And Cable Diagrams
includes pinouts and diagrams of the ports and cables for the 9160 G2.
Appendix C: Security Settings On Wireless Clients And RADIUS Server Setup
details how to configure security settings on the client to match the security
mode being used by each network (AP) connection.
Appendix D: Troubleshooting
describes how to solve common problems possibly encountered while updating
network configurations on networks served by multiple, clustered access points.
Psion Teklogix 9160 G2 Wireless Gateway User Manual 5
Chapter 1: Introduction
Online Help Features, Supported Browsers, And Limitations
Appendix E: Glossary
provides definitions and further details on terms featured in bold italics throughout the manual.
1.2 Online Help Features, Supported Browsers, And Limitations
Online Help for the 9160 G2 Wireless Gateway provides information about all
fields and features available on the user interface. The information in the Online
Help is a subset of the information available in the full User Manual.
Online Help information corresponds to each tab on the 9160 G2 Wireless Gateway
Administration user interface. Click the Help button on a tab or the “More. . .” link
Psion Teklogix 9160 G2 Wireless Gateway User Manual
6
Chapter 1: Introduction
Text Conventions
at the bottom of the online help panel on the UI for help information for the settings
on the current tab.
Figure 1.1 Online Help Screen
1.3 Text Conventions
Note: Notes highlight additional helpful information.
Important: These statements provide particularly important instructions or
additional information that is critical to the operation of the
computer and other equipment.
Psion Teklogix 9160 G2 Wireless Gateway User Manual 7
Chapter 1: Introduction
Overview Of The 9160 G2 Wireless Gateway
Warning: These statements provide important information that may prevent
injury, damage to the equipment, or loss of data.
An arrow next to field description information (usually in tables) indicates a recommended or suggested configuration setting for an option on the Access Point (AP).
Bold Italics
When you see a term written in bold italics, there is an entry for it in Appendix E:
Glossary, providing a definition and further details. Not all terms are highlighted in
the manual, but the Glossary is extensive, therefore please check there for any unfamiliar words or expressions.
1.4 Overview Of The 9160 G2 Wireless Gateway
The 9160 G2 Wireless Gateway provides continuous, high-speed access between
your wireless and Ethernet devices. It is an advanced, standards-based solution for
wireless networking in small and medium-sized businesses. The 9160 G2 Wireless
Gateway enables zero-administration wireless local area network (WLAN) deployment while providing state-of-the-art wireless networking features.
The 9160 G2 Wireless Gateway provides best-of-breed security, ease-of-administration and industry standards—providing a standalone and fully-secured wireless
network without the need for additional management and security server software.
The 9160 G2 Wireless Gateway is designed to support a wide variety of system configurations. Using the IEEE 802.11 Wireless LAN Standards, the 9160 G2 is
capable of operating as a transparent bridge (access point) between wireless and
wired networks. This allows wireless clients to access the network and also move
seamlessly between the 9160 G2s in the network. The 9160 G2 can operate as a
mini-controller, base station, a remote radio module (RRM), and become part of a
mapRF system.
1.4.1 Radios
The 9160 G2 is capable of supporting single or dual radio operation. Available radio
modules are the 802.11a/g radio, the 802.11g radio, and the RA1001A Narrow Band
radio. For detailed specifications on these radios please see “Radios” on page 328.
Depending on the installed radio(s), the access point is capable of operating in the
following modes:
• IEEE 802.11b mode.
• IEEE 802.11g mode.
Psion Teklogix 9160 G2 Wireless Gateway User Manual
8
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