Yale SR-310, SR-330, SR-320, SR-340 User Manual

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Yale Smart Home Alarm Manual

SR-310 • SR-320 • SR-330 • SR-340

•

The smarter way to protect your home

•

smart

Introduction

Living

Contents

1. Location planning 4

2. Un-pack & power devices 6

3. Initial set-up 10

4. Mounting devices 13

5. Using the system 18

6. Default settings 21

7. Adding & using devices 22

8. Changing batteries 26

9. Troubleshooting 31

Control your home security from your smartphone

The smarter way to protect your home

10. Speciﬁcations 33

For more information on this product and Yale Smart Living Range visit

www.yale.co.uk/smart-living

Consumer Support:

www.yale.co.uk/help

•

The 2 year guarantee for this product is active from the date of purchase (A copy of this guarantee is available on our website).

Location Planning

(GB) Installation - (IT) Installazione - (DE) Installation - (NO) Installasjon - (SE) Installation - (DK) Installation.

(03)

Learn

Power

LAN

Battery

Accessories vary depending on kit

(03)

(p. 04-06)

Accessories vary depending on kit

(03)

Accessories vary depending on kit

(03)

Accessories vary depending on kit

•

Plan device locations and check devices range before mounting.

30m Operating Range

All devices must be within 30 metres of the Smart Hub and must not be mounted on or near large metal objects. Avoid obvious sources of electrical interference such as fridges and microwave ovens.

Key Pad

• The Key Pad should be accessible from a protected entry/exit point

• Ensure that the Key Pad is not visible from the outside of the premises.

Smoke Detector

30M

Mount on a ceiling in main access areas e.g. hallways, top of stairs.

30M

External Siren

Mount as high as possible, out of easy reach.

Door/Window Contact

• Mount as high as possible on the door or window frame.

Key Fob

• Use inside or outside within a 30m range

Smart Hub 2.0

• Ensure the Smart Hub is hidden from view.

• Access to a mains socket and broadband internet router is required.

Information and illustrations are subject to change within this document. Yale reserves the right to alter the speciﬁcation and product design at anytime without notice. Yale® is a registered trademark. © 2018 ASSA ABLOY. All rights reserved.

Panic Button

The Panic Button can activate your alarm immediately - even when the system is disarmed.

• Keep out of reach of children

• Keep hidden from view, but easily accessible.

PIR Motion Detector

• Mount 1.8m - 2.1m above ﬂoor level

• Location in a corner will ensure wider room coverage

• Do not mount the PIR where its ﬁeld of view will be obstructed

• Do not point directly at sources of heat e.g. ﬁres or boilers, and do not position directly above radiators

• Avoid mounting the PIR directly facing a window

• Do not point the PIR at a door protected by a Door/ Window Contact

Pet PIR Motion Detector

• Suitable for homes with pets up to 25kg

• For rooms where pets are active and may climb on furniture, protect the area with a Door/Window contact instead to prevent false alarms.

Unpacking the devices

Learn

Power

LAN

Battery

(11)

screw

(11)

Remove battery strips

(11)

LED

Magnet

Sensor

•

Smart Hub 2.0

1. Plug in the power adaptor and connect the Smart Hub to your internet router using the cable provided.

Router NOT INCLUDED

Learn

Battery

Power

LAN

Battery

Alarm Hub Status

Top Light:

Shows server connection status

HOME SERVER

Key Pad

Away

See page 16 for Key pad installation.

PIR

ale

Panic button A

Panic button B

LED

Learn button= Press 8 and 9 together

Disarm

Part Arm

Home

Arm

ale

Status LED

Learn/Test button Cover

Middle Light:

Shows fault status

Fault - See

trouble shooting

(page 22) or

(page 31) or

check app

for notiﬁcations

Door/Window Contact

Bottom Light:

Shows arming status

Solid Red Fully Armed

Flashing Red Part Armed

ale Y

White Armed

Disarmed

Learn/Test button

Gap no more than 10mm

Unpacking the devices

(21)

4 5

(GB) Installation - (IT) Installazione - (DE) Installation - (NO) Installasjon - (SE) Installation - (DK) Installation.

Ø 5mm

(GB) Changing batteries - (IT) Sostituzione batterie - (DE) Batteriewechsel - (NO) Batteribytte - (SE) Batteribyte - (DK) Batteriskift.

(23)

3 x 1.5v AA

(Lithium)

(11)

(23)

CR 2032

3 x 1.5v AA

(Lithium)

Learn/Test button

Camera

Flash light

(11)

On/Off, Test & Learn button

(23)

3 x 1.5v AA

CR 2032

3 x 1.5v AA

(Lithium)

•

External Siren

WARNING

The Siren is very loud! Take care not to activate the Siren tamper switch unnecessarily.

PIR Image Camera

PIR Video Camera

Learn/Test button

Flash light

Camera

Key Fob

1. 2. 3.

CR 2032

Smoke Detector

3 x 1.5v AA

Panic Button

Power Switch

Plug in to mains socket.

CR 2032

Download the app

(GB) App download - (IT) Scarica l'App - (DE) App Download - (NO) Nedlasting av App - (SE) Installera appen - (DK) Installer APP.

Learn/ Test button Press & hold for 3 seconds

Learn/Test button One single press.

For the following accessories, please hold the Learn button for 10 seconds, before releasing to enter Learn mode.

Learn/Test button One single press.

Hold for 10 seconds

Learn/Test button One single press.

Learn/Test button Press 8 and 9 together

Learn/Test button

LED

•

Setting up devices

•

Please ensure all devices are powered and operational at this point.

Download the Yale Home App

Internet Connection: Required on

Yale Smart Living Home

First time registration

Follow the set-up instructions in the app.

iOS 9 +

Android 4.2 +

Adding new devices (Optional: Use it only if you have extra devices outside the kit)

All devices in the kit are linked to the Smart Hub. If you want to add more devices, you can do this by using the “Add new device” section in the Smart Living Home app.

Go to the app menu Select Add Device, then activate leaning mode.

Enter Learn Mode

Learn in Devices

Press the learn button on the device you leant to add then see diagrams below. The Smart Hub will beep (single or multiple

dependent on device) when a new device is registered. You will then see your new device in your device List within the home app.

EF-PETPIR

Please register the hub within one hour of power up, otherwise app ‘authentication error’ will appear – re-boot the hub (including switching off / on the back-up battery) and start the process again if necessary.

Recording your set-up information

E-mail used to set up system:

Smart Security Hub 2.0 serial number

Phone number used for notiﬁcations:

Key Pad PIN Code for Disarm/Arm (default

1234):

Key Pad code for key Pad setting (default 0000):

Please Note:

Panel Serial Number can be found on the Smart Hub sticker.

Ensure you initialise your keypad before you learn it in. (See page 17)

For the following devices, please hold the Learn button for 10 seconds, before releasing to enter Learn mode.

SR-PC

Exit Learn Mode:

Press Stop learning mode on the app

If the device doesn’t learn in, remove the batteries for 5 seconds, then replace and try relearning within 3 minutes.

SR-PVC must be learned in with the tamper screw removed so that the tamper is open. Sensor will not learn with tamper closed.

SR-PVC

SR-PS

Range Test

(09)

(GB) Setting up - (IT) Configurazione - (DE) Einstellung - (NO) Tilkobling og montering av alarmsentralen - (SE) Driftsättning - (DK) Opsætning.

Router NOT INCLUDED

Learn

Power

LAN

Battery

Battery

Learn

Power

LAN

Battery <On Off>

Ø5mm

Learn

Power

LAN

Battery

•

Mounting Devices

•

Check Devices Range

1.) Place each device in the location where you wish to mount them.

Before mounting each device please check the system with a simple range test.

Login to your Yale Home App. Go to app menu, select Settings > Alarm Settings > Tests then press the ‘Start Walk Test’ button.

Hold the devices in the desired location and press the Test/Learn button on the devices. (see page 11)

If the sensor signal reached the Smart Hub, it will show in the device list on your app.

When you are happy that all your devices can communicate with the Smart Hub, please proceed to mounting the devices.

Before you mount a device use the device settings in the Smart Living Home app to bypass the device and disable the tamper alert. After the device is fully in place don’t forget to disable the bypass.

Smart Hub 2.0 Mounting

Ø 3.5mm

PIR Motion Detector

~1.8m

2.1m

Key Pad

Ø 5mm

5 6

The Smart Hub can be free standing, either vertically or horizontally on a ﬂat surface with access to mains socket and

Ø 3.5mm

Ø 5mm

5 6

broadband internet router.

It is also suitable for wall mounting. Using the two holes on the mounting back plate, mark the position of the holes. Drill

two holes and ﬁx with the screws and plugs provided. Hook the Smart Hub onto the plate.

Mounting Devices

(GB) Installation - (IT) Installazione - (DE) Installation - (NO) Installasjon - (SE) Installation - (DK) Installation.

Ø 3.5mm

•

Mounting Devices

•

Door/Window Contact

1. The sensor should be on the frame while the magnet should be on the door/window.

Testing

The gap between the magnet and sensor should be no more than 10mm when closed. Test to see whether the magnet is in range of the sensor: before mounting hold the magnet and sensor in place and then pull them apart. If the sensor LED lights up it implies the two items are within range.

Clean the mounting surface with a suitable degreaser agent and mount using the adhesive pads.

Clean the mounting surface with a suitable degreaser agent and mount using the adhesive pads

Please note that some surfaces may be unsuitable for mounting using the adhesive pads. Please use

screw mounting in these cases.

screwmounting in these cases.

max 10mm

PIR Camera

Ø 3.5 mm

~1.8m

2.1m

6 7

Ø 5 mm

5 6

Mounting Devices

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(GB) Installation - (IT) Installazione - (DE) Installation - (NO) Installasjon - (SE) Installation - (DK) Installation.

Ø 5mm

(15)

(GB) Installation - (IT) Installazione - (DE) Installation - (NO) Installasjon - (SE) Installation - (DK) Installation.

Pair / Test button

(IT) Associazione/test - (DE) Verbinden/Testen - (NO) Tilkobling/Test - (SE) Para/Testa - (DK) Tilslut/test

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Pair / Test button

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(21)

(GB) Installation - (IT) Installazione - (DE) Installation - (NO) Installasjon - (SE) Installation - (DK) Installation.

•

Mounting Devices

•

Mounting the External Siren

The tamper spring is fully compressed when the siren is mounted. If there is a gap, pack with a suitable spacing material.

Powering up the siren will automatically disable the siren tamper for a three hour period.

Ø 5mm

Panic Button

Ø 5mm

Smoke Detector

Using the System

Disarmed Part-Armed Armed

•

Using the System

•

Arming and Disarming your Alarm

Using the Yale Home App

Swipe

Swipe down to

part arm

Swipe down to

fully arm

Changing your Key Pad PIN

The Key Pad PIN is the PIN you set during the alarms ﬁrst installation. You can set up to 10 sets of 4 digit PIN numbers in the app.

Go to the app menu, select Settings > Alarm Settings > KeyPad PIN Code Settings and select the user you want to edit the PIN

code for or add another PIN.

Conﬁguring Device Behaviour

Go to the app menu, select Settings > Alarm Settings > Devices to access your device list. Go in to the settings for each device and select the required setting.

Setting up Part Armed Mode

Part Armed mode is usually used to protect the ground ﬂoor when you are upstairs in bed.

Key

Burglar

Home Omit

Home Access

Home access

Disarmed Part-Armed Armed

Sensor Ignored

Instant Siren

Entry

Triggers

Countdown

Using the System

Disarmed Part-Armed Armed

•

Default Settings

•

Adding Alert Notiﬁcations

You can add/delete email addresses that will be alerted when the alarm is triggered. You can choose to have ALL events (or Burglar only) reported via email.

Hint: our report email will use the email address of: report@yalehomesystem.co.uk Save this email address as your VIP (Apple iOS) or Priority (Android) email and assign a special ringtone to it. You can also add SMS alerts to speciﬁed mobile numbers (burglar events only) Go to the app menu, select Settings > Users > Notiﬁcation Settings to manage your notiﬁcations.

All devices (except SR-PC and SRPVC) are pre-set to “entry” mode.

When the system is ﬁrst armed, users will have 30 seconds to exit the building. If the system is already armed, triggering any sensors will cause an entry countdown to begin.

SR-PC/SR-PVC’s default setting is “Burglar only”, i.e. immediate triggering during full arm and sleep during Part Arm. This is done to conserve battery life.

You can change the entry/exit delay timing and other settings for both fully armed and part armed mode.

Go to the app menu, select Settings > Alarm Settings > System Settings.

Burglar

Home Omit

Home Access

Home access

Entry

Disarmed Part-Armed Armed

Key

Sensor

Ignored

Instant Siren

Triggers

Countdown

Supervision off as default (recommended).

Please note that having supervision enabled could reduce the battey life of your devices.

This feature should only be used by a professional installer to check for outage and malfunctions with your devices. Incorrect usage would lead to a supervision failure message showing on the app.

With the exception of the PIR Image Camera, PIR Video Camera and Smoke Detector (these always have supervision turned on), the other devices you will need to have supervision manually enabled on the device if required.

Supervision can be enabled via Settings > Alarm Settings > System Settings > General Conﬁguration.

Jamming and interference detection (default on).

If jamming and interference is of concern, please enable via “Settings > Alarm Settings > System Settings > General Conﬁguration’’

Adding & using devices

•

Adding & Using Devices

•

Key Fob

Panic

Part Arm

• Use the Key fob to remotely arm, part arm or disarm your alarm when within 30m range of your Smart Hub.

• To add a Key Fob, see page 11.

• Pressing the panic button on the key fob will immediately sound the alarm.

• To cancel the panic alarm you will need to enter your PIN code on your Key Pad.

Key Pad

Initialisation

IMPORTANT: If you purchase a Key Pad seperately to your kit, you will need to initialise it before you learn it in for use with your Smart Hub.

Panic button A

Panic button B

LED

Learn button= Press 8 and 9 together

Disarm

Part arm

Home

Arm

ale

Away

1 Press ‘Panic button A’ followed by factory

default Key Pad code ‘0000’.

2 The LED will now ﬂash slowly indicating it is in

test (programming) mode.

3 Press ‘Panic button A’ followed by the ‘7’ key

to set the Key Pad into slave mode.

4 Quit test mode by pressing the disarm key

twice.

5 You are now ready to learn this in to your

system (see page 9).

Manually requesting PIR Images

During an alarm, the PIR Image Camera will send images to your phone. You can also manually request these images in the ‘control’ section of the app by pressing the image icon next to the device in the contol list. Still images take an average of 15 seconds before showing on your phone. Click on “image” to view images. Go to app menu and select Control

Note: Up to 50 images can be kept in the Yale Server (the oldest images are automatically deleted to make space). Users are advised to delete unwanted images. Images will be stored for no longer than 30 days.

Take Photo

View Photo

Adding & Using Devices

(15)

(09)

Router NOT INCLUDED

Learn

Power

LAN

Battery <On Off>

CHANGE

BATTERY

CHANGE

BATTERY

CR 2032

(GB) Changing batteries - (IT) Sostituzione batterie - (DE) Batteriewechsel - (NO) Batteribytte - (SE) Batteribyte - (DK) Batteriskift.

+ PIN CODE

Panic button

Press the 2 panic buttons together for 3 seconds to activate a panic alarm.

>3sec.<

Panic button

Press the 2 panic buttons together for 3 seconds to activate a panic alarm.

>3sec.<

(05)

>3sec.<

•

Adding & Using Devices

•

Reset Key Pad Code

Reset to factory default (0000) using the following steps:

1. Unscrew

3. Hold down number 3 to discharge and then insert the

new battery.

2. Remove

CR 2032

4. Replace cover

5. Initiliase your Key Pad. See previous page 22.

6. Learn this into your system.

Disarmed

+ PIN CODE

Part Armed

Armed

Using your Panic Alarm

• Press the panic buttons together for 3 seconds to activate the alarm.

• Deactivate a panic event by pressing the disarm button followed by your PIN code.

If there is a system fault, you will need to press the Arm/ Home Arm button for a second time to “force arm” the system.

Panic button

>3sec.<

Smoke Detector

Smoke Detection

When smoke is detected the device will activate for a minimum of 10 seconds with a two tone alarm and ﬂashing LED.

Pressing the test button when in an alarm condition will silence the alarm for 10 minutes. It will automatically resume smoke detection again after this period.

Pair / Test button

Testing

Smoke Detector testing should be done on a regular monthly basis. Pressing the test button will make the LED ﬂash, the audible sounder chime and will send a test signal to the Smart Hub when the button is released. If nothing happens after pressing the test button, it indicates the batteries will need changing (see page 26).

Recalibration

The Smoke Detector might need recalibrating after time to ensure it is working at its optimum. This is done by pressing and holding the test button until the LED ﬂashes and beeps after 10 seconds. The Detector will then start its self calibration routine.

Panic Button

Activate an Alarm

Press and hold the red button for at least 3 seconds to activate a panic alarm.

10 secs

Silence an Alarm

Press and hold down the red button for 10 seconds.

Silencing the alarm with the Panic Button does not reset the system. If the alarm is armed prior to activation, the system will re-arm after being silenced with the Panic Button.

Resetting the system after a Panic Alarm

The system will require a reset at the Smart Hub after being silenced with the Panic Button. To reset the Smart Hub unplug the AC power (a) and turn the battery switch off for 10 seconds. Turn the battery switched back on and plug in the AC power again.

(a)

Learn

Battery <On Off>

Power

LAN

Battery

Changing Batteries

(GB) Changing batteries - (IT) Sostituzione batterie - (DE) Batteriewechsel - (NO) Batteribytte - (SE) Batteribyte - (DK) Batteriskift.

4 x 1.5v D

2 x AA

3 x 1.5v AAA

(Lithium 3.6V)

4 x 1.5v D

2 x AA

3 x 1.5v AAA

(Lithium 3.6V)

(21)

Ø 5mm

Learn

Power

LAN

Battery

HOME SERVER

•

Changing Batteries

•

Always use the correct type of batteries as replacements because any other battery type can cause problems with the operation of the system. Ensure the correct steps are taken when changing batteries in tamper protected devices.

Low Battery Indicator

The Hub will start to emit an intermittant beep to indicate that the batteries need changing on one of your devices.

The hub will continue to beep until the batteries on this device have been replaced, or low battery device is put into bypass mode. Please note that bypass mode disables the device, and if disabled this device will no longer be triggered when the alarm is armed.

The app will also display a low battery message under the relevant device when batteries are running low.

CHANGE

BATTERY

External Siren Battery Change

When the batteries start getting low the Siren will produce a series of audible pips and ﬂashes when arming and disarming.

Note: Take care not to confuse a low battery warning with a tamper warning. Tamper Warning: Series of beeps when armed, silent when disarmed. Low Battery: Series of audible pips when armed and disarmed.

Switch off

1. Disarm

> Settings > Devices > External Siren > Change battery

4 x 1.5v D

Remove old batteries and wait for 30 secs before replacing with 4 new ones.

When a device ﬁrst shows the low battery signal in the app, it has enough capacity to operate for approximately 1 month before complete exhaustion.

Always make sure the system is disarmed before changing any batteries. We recommend you follow the battery wizard within the app when changing the batteries.

Turn on. Check the siren beeps & ashes.

Replace the cover

Warning: After the batteries have been inserted, the tamper will become active after three hours.

8. > Done

Changing Batteries

(23)

CHANGE

BATTERY

CR 2032

(GB) Changing batteries - (IT) Sostituzione batterie - (DE) Batteriewechsel - (NO) Batteribytte - (SE) Batteribyte - (DK) Batteriskift.

CR 2032

CHANGE BATTERY

CR 2032

CHANGE BATTERY

CR 2032

CHANGE

BATTERY

CR 2032

(GB) Changing batteries - (IT) Sostituzione batterie - (DE) Batteriewechsel - (NO) Batteribytte - (SE) Batteribyte - (DK) Batteriskift.

CHANGE BATTERY

(23)

CR 2032

3 x 1.5v AA

(Lithium)

CHANGE BATTERY

CR 2032

(GB) Changing batteries - (IT) Sostituzione batterie - (DE) Batteriewechsel - (NO) Batteribytte - (SE) Batteribyte - (DK) Batteriskift.

CR 2032

CHANGE BATTERY

2 x 1.5v AA

CR 2032

(GB) Changing batteries - (IT) Sostituzione batterie - (DE) Batteriewechsel - (NO) Batteribytte - (SE) Batteribyte - (DK) Batteriskift.

CR 2032

•

Changing Batteries

•

Door/Window Contact Battery Change

When the battery is low the LED will light up when the door/window is opened. Note: Door/Window Contact case tamper conditions are also indicated by a lit LED, check the tamper before

changing the battery.

To change the battery:

1. Disarm 2. Unscrew

Please ensure battery is inserted correctly.

top case.

PIR Battery Change

When the battery is low the LED will ﬂash when any motion is detected. The batteries are changed as follows:

EF-PIR

Remove Batteries

3. Remove old & insert new Batteries

3. Insert

1. Disarm

PIR Camera Battery Change

1. Disarm

Unscrew & remove top case

4. Remove battery

3 x 1.5v AAA

Alkaline

new Batteries

Please be careful when removing case as cable is very delicate.

4. Ret.

2 x 1.5v AA

Alkaline

5. Insert new

battery

Ensure tamper spring is fully depressed when re-ﬁtting the PIR to

the back case. If this has not been done correctly this will be indicated by a ﬂashing LED on the PIR.

4. Ret.

6. Ret.3. Remove cap

PIR Video Camer Battery Change

3 x 1.5v AA

(Lithium)

1. Disarm

2. Unscrew

& remove

3. Remove & replace Batteries

4. Ret.

top case

Key Fob Battery Change

When the battery is low the LED will glow dimly when any key is pressed. The battery is changed as follows:

Disarm

Unscrew & remove

Remove & replace

Replace cover

battery

Press any key and check that the LED lights. If the LED lights the new battery installation is successful.

Key Pad Battery Change

When the battery is low the LED will ﬂash when any key is pressed. The battery is changed as follows:

CR 2032

1. Disarm

2. Unscrew &

remove cover

3. Remove old battery

4. Insert new battery (slot under 2 tabs) & click in place.

Press a number key and check that the LED lights. If the LED lights the new battery installation is successful.

5. Replace cover.

Changing Batteries

(23)

CR 2032

3 x 1.5v AA

(Lithium)

(23)

3 x 1.5v AA

CR 2032

3 x 1.5v AA

(Lithium)

(GB) Installation - (IT) Installazione - (DE) Installation - (NO) Installasjon - (SE) Installation - (DK) Installation.

Ø 3.5mm

•

Troubleshooting

•

Smoke Detector Battery Change

When the battery is low the LED will ﬂash accompanied by a low volume beep once every 30 seconds.

3 x 1.5v AA

Rotate anticlockwise to remove

Press the test button and check that the LED lights and the sounder chimes to conﬁrm the new battery installation is successful.

Panic Button Battery Change

When the battery is low the LED will glow dimly when the button is pressed. The battery is changed as follows:

Press the button and check that the LED lights. If the LED lights the new battery installation is successful.

1. Unscrew 2. Open case 3. Remove

2. Remove

old batteries

old battery

3.Insert new batteries

CR 2032

4. Fit & rotate

clockwise to lock.

4. Insert new battery & replace cover.

External Siren

Siren produces a 3 second alarm when disarmed

• There has been a previous alarm and there might be an intruder still in the premises.

Siren produces a series of audible pips when armed or disarmed

• If the Siren produces a series of pips when arming and disarming this indicates low batteries. Check your app for conﬁrmation of battery status.

• If the Siren produces a series of pips only when arming this indicates a tamper fault. Check that the Siren cover is ﬁrmly secured and the tamper spring on the back of the Siren is fully depressed when in contact with the wall. If not use suitable packing material to ﬁll the gap).

Siren produces an interrupted tone when sounding an alarm

• Low battery warning. Check your app for battery status. Change batteries (see page 27).

Siren does not respond to Arming or Disarming

• Siren batteries may be completely exhausted. Check your app for conﬁrmation of battery status. See instructions for changing batteries on page

27.

• Siren may not be learnt-in. If Siren produces a tamper alarm when the cover is removed and the Siren is OK, learn-in the Siren (see page 11).

• Siren may not be in range of the Smart Hub

Ensure these are within 30m of each other and relocate devices if required.

Adding the External Siren

• Ensure the dip switch positions are as shown in the diagram. If the switches are in the wrong position, please change accordingly

• After changing the dip switch, turn off the power for 30 seconds, then turn the power on again for the changes to take effect

Door/Window Contact

Door/Window Contact LED lights up

• Batteries are low or the tamper switch has been disturbed. Check that the tamper switch spring is making contact with the mounting surface. If the tamper switch is OK, please change the battery.

Door/Window Contact does not respond to opening when jumper is in the test position

• Batteries are completely exhausted. Change the battery.

• The magnet is too far away from the sensor. Check that the gap between the sensor and magnet is not greater than 10mm.

PIR Motion

max 10mm

Detector

PIR does not respond to motion

• Previous motion may have triggered the PIR sleep timer, and is preventing subsequent motion detection. Arm the system and the vacate protected area for at least 60 seconds before testing. By pressing the learn/test button the PIR LED will light up and detect motion for the ﬁrst minute.

PIR Motion Detector is slow to respond

• This is normal. The PIR Motion Detector has sophisticated false alarm ﬁltering to ﬁlter out random ﬂuctuations, and responds to genuine motion across ﬁeld of view, the PIR is less sensitive, when walking directly towards it.

Troubleshooting

(GB) Setting up - (IT) Configurazione - (DE) Einstellung - (NO) Tilkobling og montering av alarmsentralen - (SE) Driftsättning - (DK) Opsætning.

•

Specifications

•

PIR Motion Detector gives false alarms

• Check pets have no access to the protected area.

• Check that the PIR Motion Detector is not pointed at sources of heat or moving objects, e.g. ﬂuttering curtains.

• Check that the PIR Motion Detector is not mounted above convector heaters or pointing directly at windows.

It is possible to arm the system with “open” Door/Window Contact (i.e. windows open).

You will be prompted in the App when trying to arm with your door/window open.

PIR Motion Detector LED ﬂashes

• Batteries are low or the tamper switch is disturbed. Check your app for device battery status. Change them if they are running low. Check that the tamper switch spring is making contact with base.

PIR Motion Detector does not respond to movement

• Batteries are completely exhausted. Check your

app for device battery status. Change the batteries.

PIR Image Camera & PIR Video Camera

LED ﬂashes every 20 minutes

• Device out of range of the Smart Hub.

* If a PIR Image Camera or PIR Video camera is not

learnt into the system or within range of the Smart Hub, battery life will be greatly affected while it searches for a connection.

Smart Hub LED 2 (Warning LED)

GB - Network IT - Rete DE - Netzwerk NO - Nettverk

Network

SE - Nätverk DK - Netværk

GB - Fault Status IT - Guasto Stato DE - Fehlerstatus

Fault Status

NO - Feil Status SE - Felindikering DK - Fejlstatus

GB - PANEL MODE IT - Modalitá Pannello DE - Panel-Modus

Panel Mode

NO - Panel Mode SE - Larmstatus DK - Panel tilstand

HOME SERVER

Consumer Support

Should you have any questions or experience a problem with your Smart Home Alarm Kit, please check our troubleshooting sections within the app. (select the ? at top right of the screen you need help with) Or alternatively go to our FAQ section at yale.co.uk/help.

All devices

Environmental Conditions

-10°C to 40°C, relative humidity 70% noncondensing for all units except the external Siren. Siren: -20°C to 50°C, relative humidity 95% noncondensing

Radio operational range

30m in a typical domestic installation, range can vary depending on building construction, device positions and RF environment

Housings ABS/polycarbonate

Smart Hub 2.0

Siren Output 100dBA sound

pressure @ 1m minimum

Zones 20 radio devices Radio system 868MHz FM, 2.4GHz Power supply Plug top adaptor type, input 230VAC

50Hz, output 9VDC, 1A, tested to EN 60 950 Rechargeable battery Ni-MH, 4.8V 600mAH, charge time 72hrs, standby

time 10hrs

External Siren

Siren Output 104dBA sound

pressure @ 1m minimum Radio 868MHz FM

Power supply 6V, 4 x D alkaline batteries.

PIR Motion Detector

Alarm processing Microprocessor controlled dual

edge sequential pulse count with pulse length discrimination

Radio 868MHz FM Power supply 4.5V, 3 x AAA alkaline batteries.

Motion Detector range 12 metres 110

Door/Window Contact

Radio 868MHz FM Power supply 3V, CR2032 lithium coin cell battery

PIR Image Camera

Alarm processing Microprocessor controlled dual

edge sequential pulse count with pulse length discrimination

Radio 2.4GHz

Power supply 2 x AA 1.5V alkaline batteries Movement detection range 110°

PIR Video Camera

Alarm processing Microprocessor controlled dual

edge sequential pulse count with pulse length discrimination

Radio 2.4GHz Power supply 3 x AA Lithium batteries.

Motion Detector range 12 metres 110

Smoke Detector

Radio 868MHz FM Power supply 4.5V, 3 x AA alkaline batteties Tested to EN54

Key Fob

Radio 868MHz FM Power supply 3V, CR2032 lithium coin cell battery.

Key Pad

Radio 868MHz FM Power supply 3V, CR2032 lithium coin cell battery.

Panic Button

Radio 868MHz FM Power supply 3V, CR2032 lithium coin cell battery.

Special notes on compatibility:

This alarm system is NOT compatible with HSA6000 series and HSA3000 series accessories. Please note the preﬁx “EF” or “SR” on the front of the part number to indicate compatibility.

The phone feature and remote notiﬁcations require our central server. Yale does not guarantee limitless and future availability of our free server. We would contact individual users via e-mail should this situation change.

In the unlikely event of server disconnection, the alarm system will continue to function (arm/disarm) using the supplied Key Pad accessory.

NotesNotes

Hereby, ASSA ABLOY Ltd., School Street, Willenhall, West Midlands, England Wv13 3PW declares that the radio equipment type SR-310, SR-320, SR-330, SR-340 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: www.yale.co.uk/declaration-of-conformity

NoPb

WEEE Note: Waste electrical products and batteries should not be disposed of with household waste. Please recycle where facilities exist. Check with your local authority or retailer for recycling advice.

/YaleUK /YaleSecurity

The smarter way to protect your home

/YaleSecurityUK

THE YALE BRAND, with its unparalleled global reach and

range of products, reassures more people in more countries

than any other consumer locking solution.

THE ASSA ABLOY GROUP is the world’s leading

manufacturer and supplier of locking solutions, dedicated to

satisfying end-user needs for security, safety and convenience.

Issue No. 2A

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Yale SR-310, SR-330, SR-320, SR-340 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual