Yale Access App App Guide

Yale Access App
Step by step Guide to app features
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Contents
How to download the YaleAccess App
How theapp works
How to add a new device
How to connect multiple devices to Connect Plus bridge
How to setup DualDoor features
HowtoinvitegueststoyourSmartLock|1
HowtoinvitegueststoyourSmartLock|2
How to pair contactless key tags
How does Auto-Unlock work?
How to enable Auto-Unlock
How to enable Auto-Lock
How to use Intelligent Auto-Lock with DoorSense
How to enable/disable lock sou nd s
How to create Door Ajar notifications: iOS
How to create Door Ajar notifications: Android
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What arethe differenttypes ofGuest Access and Access Levels?
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Access Schedules
How to setSmartLock access levels:iOS
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How to setSm art Lock access levels:A ndroid
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How to create, modify and delete smart alerts: iOS
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How to create, modify and delete smart alerts: Android
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Yale Access Products
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FAQs: Can I access my Yale accountfrom a differentdevice?
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FAQs: How do I enter my home and/or disable
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access if my phone is lost or stolen?
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Yale Unity Security Screen Door Lock
Yale Unity Entrance Lock
Yale Connect Plus Bridge
Yale Assure Series Lock
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How to download the Yale AccessApp
• The YaleAccess App is needed to control your Yale products from your mobile device.
• The Yale Ac cess App is available for iPhone and Android.
• Download the Yale Access App from theApp Store or Google Play depending on your device.
• Once you havedownloaded the Yale Access App, loginto or create a Yale Ac cess account.
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How the app works
Activity monitoring
Trackactivity and alwaysknow who
is comi ng and when at your doorstep
with a 24/7 Activity Feed.
YaleAc cess App Step byStep Guide
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Guest access
Grant unlimiteddigital keys valid
fora few weeks, a few hours, or a
fewminutes. Never worry aboutlost,
stolen or copied keys again.
Total control
Lock and unlock your door, control
keylessaccess and keeptrackof who
comes andwhen fromanywhere.
Status updates
Only Yalehas DoorSensethat
check s the status of your door
and tells you if your d oor is securely close d and locked.
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Feature Set Up
How to add a new device
JohnSmith
iOS
YaleAc cess App Step byStep Guide
Android
Add a new device to your account to assist in controlling your lock remotely or through a keypad, or even add a new lock to your home.
A Yale smart keypad can be added to a lock to control the lock via PIN codes and share PIN code access with your guests. Control your lock remotely by adding a Yale Connect bridge to your lock. Unlock and Lock your door from wherever you are.
To add a new device, first send them an invite:
1. Open the Yale Access App and select
the 3 lines in the top left hand
corner.
2. Select the Set up a device.
3. Scan the products QR code located on
the packaging or product itself.
4. Follow the in app setup steps
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Feature Set Up
How to connect multiple devices to Connect Plus bridge
iOS
YaleAc cess App Step byStep Guide
Android
Connecting multiple Yale smart devices with one Connect Plus bridge allow you to access and manage your devices from wherever you are.
The Connect Plus bridge is designed to support up to 16 Yale Access smart devices to be connected at the same time and
homeconnectivitywithGoogleHome,Amazon Alexa,SamsungSmartThings
enablessmart
To connect multiple devices to Connect Plus Bridge, follow ‘how to set new devices’ first to set up your individual Yale smart devices under some House. Once individual devices are set up, follow the below process:
1. Make sure your Connect Plus Bridge is in pairing mode and your home network is working properly.
2. Select the House settings icon from the menu on the lower right of the screen.
3. Select the lock settings for the first device
4. Scroll to utilities and select Connect to Wi-Fi
Network, Set up a new Wi-Fi bridge.
5. Scan the QR code located on the bottom of the bridge.
6. Follow the in app setup steps to connect your first device
7. Select the lock settings for the second device
8. Scroll to utilities and select Connect to Wi-Fi
Network, Connect to an existing bridge.
9. Follow the in app setup steps
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Feature Set Up
How to setup DualDoor features |
JohnSmith
iOS
YaleAc cess App Step byStep Guide
Android
DualDoorTechnology allows you to simultaneously lock and unlock both your Unity Entrance lock and Unity Security Screen Door lock providing you with seamless entry and exit to your home.
When both locks are paired to a Yale Connect Bridge device, the DualDoor feature can be setup through the Security Screen Door Lock settings.
It is important to note that if you have a contactless key tag or keypad previously setup to your Unity Entrance lock, you will need to unpair the keypad from the entrance lock and setup this up as a device to the security screen door lock. For the contactless key tag, you will need to register the key tag to the owner of the security screen door lock.
To setup DualDoor ensure both locks have been setup as devices;
1. Setup the Unity Entrance lock and Security Screen Door lock as new devices, under the same home.
2. Setup a Yale Connect device/s connected to each lock
3. Select the House settings icon from the menu on the lower right of the screen.
4. Select the lock settings for the Security
Screen Door Lock.
5. Scroll to utilities and select Linked Lock.
6. Follow the steps to setup DualDoor Locking.
More detailed information on how DualDoor Technology works, can be found in the product user manual.
locking, first you need to
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Feature Set Up
How to invite guests to your Smart Lock | 1
YaleAc cess App Step byStep Guide
iOS
Android
Issue keys to family, friends, and services listed in your contacts with the Yale Access App. Simplysendeach guest an invitation to download the app.
After doing so, they'll have instant access to your home based on the access levels you set. If they already have a Yale Access Account, your key will appear in their keychain after yo u send the invite provided you send it to the number listed intheirYaleAccess Account.
To add a guest, first send them an invite:
1.Open the YaleAccessApp and select
the Guest Icon from the menu on the lower right of the screen.
2. Select Invite and then choose an invite
option. Enter the gue st's phone number or select them from your contact's list to invite them to use your lock.
3. Select Send Invite once you have added
your guest and designated their access level and type.
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Feature Set Up
How to invite guests to your Smart Lock | 2
YaleAc cess App Step byStep Guide
After you invite a guest to your Smart Lock, they will receive a text notification with a link to download the Yale Acce ss App. When the invitee downloads and opens theApp, they have threeoptions tolog in. Your guestshould choose the blue button thatsays I RECEIVED AN INVITE. Selecting this option adds your lock to their keychain.Your guest willbe added to your Guest List and they will see yourlock in theirKeychain on theirYale Ac cess App.
If your guest selects theoption to SET UP M Y FIRST YALE DE VICE they will be prompted through the lock setup flow,but will be unable to complete the flow as the device is already associated with your account.
The last option is to SIG N IN to an existing account. Yale Access users that already have an account with devices associated with itcan use this option to log in.
Guests have limited acces s to the smart lock. If you want togive someone more access, such as Auto-Lock or Auto-Unlock privileges, you can upgrade them to Owner access.
If you have a Yale Smart Keypad, it's just as simple to issue your Guests an entry code.
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Feature Set Up
How to pair contactless key tags to the lock
YaleAc cess App Step byStep Guide
Not only can you access your lock via the Yale Access App, but also with the contactless key tag*.
Contactless key tags can be your key to entry, you can share key tags with others and set schedules for key tags. Give your family members key tags to access your lock and if they’re lost, you can delete them via the app to ensure they are not misused.
*Contactless key tag available on Unity Series Locks
To add a contactless key tag to an owner:
1.Open the YaleAccessApp and select
the Guest Icon from the menu on the lower right of the screen.
2. Select Owner’s name to add the
contactless key tag to.
3. Under the contactless key tag it will
say unregistered, tap here to register the key tag.
4. Have the contactless key ready and wait
for the Bluetooth connection to occur.
5. When prompted, tap the contactless key
tag to the lock to register the tag.
To add a contactless key tag to a guest:
1.Open the Yale Access App and select
the Guest Icon from the menu on the lower right of the screen.
2. Select Invite and then choose
Contactless Key Only. Enter the guest's name and choose the lock you would like to give them access to.
3. Have the contactless key ready and wait for the Bluetooth connection to occur.
4. When prompted, tap the contactless key tag to the lock to register the tag.
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How does Auto-Unlock work?
Auto-Unlock is one of the most popular and unique features for Yale Smart Lock users. Having your door automatically unlock without having to reach for your phone or your keys as you approach your home is a magical experience. Like any simpleand smart technology,there isa lot happening behind the scenes to make Auto-Unlock work just right.
How does Auto-UnlockWork?
Auto-Unlock relies on a few different technologies in your phone, not only the Yale Ac ce ss App but also your Bluetooth, Wi-Fi and GPS. These must be enabled in order for Auto-Unlock to work. All of these are regulated by your operating system talking to the Yale Access App. The Yale Acces s Ap p has two states that determine how Auto-Unlock functions: Home and Away. When you’re at home, yourYaleAccess App willenter Home Mode and Auto-Unlockwillnotactivate, it’s waiting for you to leave. When the Yale Ac ce ss App sees you have left your neighbourhood or travelledmore than 200 metres from your home, Auto-Unlock will go into Away Mode, until your return home again.
When you then return to within 200 meters from your home, your phone will start looking for your lock. Once you’re close enough to your door (5 metres) and the Yale A c c es s Ap p s ee s y our Ya le Smart Loc k , y o ur d oor wil l Au t o -Unl o c k a nd the app willgo back into Home Mode.
YaleAc cess App Step byStep Guide
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Feature Set Up
How to enable Auto-Unlock
The following steps will help you set up the Auto-Unlock feature on your iOS or Android device:
Before setting up Auto-Unlock, ensure your location settings are turned on.
1.Open the Yale Access App and select the applicable property from the keychain if there is more than one
2. Tap the Settings Gear Icon in the lower right-
hand corner on the lock circle screen
3. Select the lock from the devices shown
4. Select Auto-Unlock, which is listed in the
automations menu
5. Follow the in app guided steps to setup Auto-Unlock
6. Your device may prompt you to change you location
settings for the Yale Access App. Ensure you Select Always for this.
This completes the steps to enable the Auto-Unlock feature on your Yale Smart Lock. Your lock will automatically Unlock as you approach your door.
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Conversely, if you want to disable the Auto- Unlock feature, go through the steps above and Toggle Enable Auto-Unlock off.
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Feature Set Up
How to enable Auto-Lock
iOS
YaleAc cess App Step byStep Guide
Android
The Auto-Lock feature enables your door to lock automatically after a predetermined amount of time (up to 30 minutes) has passed.
To a c t i v a t e t h i s feat ure y o u m u s t be a n authorized owner of the associated lock and be located within Bluetooth range of the lock you are enabling this featureon.
PLEASE NOTE:
If you want to us e the Auto-L ock Timing featuretocontrol when your door locks afterit closes, you must have DoorS ense Without DoorSense automatically after it closes when Auto-Lock is enabled.
If the smart lock is installed on a door that requiresthehandletobeliftedinordertolock, theAuto-Lock functionality willnot be possible as thiscouldcause thelockto jam.
, the door will lock
installed.
The following steps will help you set up the Auto-Lock feature on your iOSorAndroid device:
1.Open the Yale Access App and select the applicable property from the keychain if there is more than one
2. Tap the Settings Gear Icon in the lower
right-hand corner on the lock circle screen
3. Select the lock from the devices shown
4. Select Auto-Lock, whichislistedinthe
automations menu
5. Toggle Enable Auto-Lock on and Set the
Auto-Lock Timing
6. Select Save Changes at the bottom
ThiscompletesthestepstoenabletheAuto-Lock feature on your Yale Sma rt Lock. Your lock will automatically lock after the amount of time set in Auto-Lock Timing.
Conversely, if you want to disable the Auto­Lock feature,go through the steps above and ToggleEnable Auto-Lock off. You must be within Bluetoothrange of the lock to disable this feature.
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Feature Set Up
How to use Intelligent Auto-Lock with DoorSense
Auto-lock means you can automaticallylock itself after a specified time period. Now, with the included DoorSense informs you whether your door is open or closed, you can program your Smart Lock to lock automatically as soon as it detects th at your door isclosed.
Setting up Instant/Intelligent AutoLock
1. To set up Instant/Intelligent Auto L ock youmust have DoorSense calibrated.
2. Once DoorSense
calibrated, navigate to Lock Settings, and selectAuto-Lock.
3. Toggle the Auto-Lock button to turn it on.
technology, which
installedand
is enabled and
By default, Auto-Lock is set to turn on via a timer. If this setting is selected, you can specify an amount of time before your door is auto-locked. Note, that with Door Sense Lock will not engage if the door state is identified as Open.Once thedoor statechanges from Open to Closed, the timer will begin the countdown as the lock unlocks and the door will auto-lock once the time has expired.
To chang e the setting to ‘Instant’, select ‘On A Timer’ and chang e the setting to ‘Instant’. This guarantees that every time your door state changes from Open to Closed, the Smart Lock will Auto-Lock, instantly.
When Instant Auto Lock is enabled, the option for Re-Lock Timingbecomes available. This timer is used to re-lock your Smart Lock ifthe lock is unlocked, but the door never opens. After the specified time period, the lock automatically auto-locks.
enabled, the Auto-
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Feature Set Up
How to enable/disable lock sounds
By default, Yale Smart Locks make sounds when locking and unlocking the door. It is easy to modify these settings by following the steps below:
1.Tap the gear icon on the Lock Circle screen to openthe Settings Menu
2. Select the Lock Settings forthe relevant device
3. Toggle Lock SoundsOn/Offdepending on your
preference for sound orno sound.
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AndroidiOS
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Feature Set Up
How to create Door Ajar notifications: iOS
Door Ajar notifications alert you when your door has been left open for a certain amount oftime.
In order to set up Door Ajar notifications,you’ll need the Smart Door Lock with DoorSense installedwith the Yale Wi-Fi ConnectBridge.
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1. The first step in setting up DoorAjar notifications is to set Door Ajar Timing. The time increment selected determines how long your door can be open beforeyou are alerted.
To set Door Ajar Timing:
1.Openthe Yale AccessApp
2. Go to the DoorSense
sectioninLocksettings
3. Tap on DoorAjartiming
4. Set theamount of time.
2. After setting Door Ajar Timing, you need to set a Sma rt Alert to receive the notification.
To s e t t h is S m a r t Al e r t:
1.Go to the Smart Alerts page in the notifications section of your lock settings page
2. Tap “Create a Smart
Alert” followed by “Choose anEvent”.
3. Select the event “the door is left ajar” and then select“Done”. Finally, tap “Save”.
You will now be alerted whenever the door has been left open for the time specified in Door Ajar Timing.
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Feature Set Up
How to create Door Ajar notifications: Android
Door Ajar notifications alert you when your door has been left open for a certain amount oftime.
In orderto set up Door Ajar notifications, you’ll need the Smart Door Lock with DoorSense with the Yale Wi-Fi ConnectBridge.
YaleAc cess App Step byStep Guide
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installed
1. The first step in setting up DoorAjar notifications is to set Door Ajar Timing. The time increment selected determines how long your door can be open before you are alerted.
To set Door AjarTiming:
1.Open the Yale AccessApp
2. Go to the DoorSense
sectioninLocksettings
3. Tap on DoorAjartiming
4. Set the amount of time.
2. After setting Door Ajar Timing, you need to set a Sma rt Alert to receive the notification.
To s e t t h is S m a r t Al e r t:
1.Go to the Smart Alerts page in the notifications section of your lock settings page
2. Tap “Create a Sm art
Alert” followed by “Choose anEvent”.
3. Select the event “the door is left ajar” and then select“Done”. Finally, tap “Save”.
You will now be alerted whenever the door has been left open for the time specified in Door Ajar Timing.
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What are the different types of Guest Access and Access Levels?
Types o f Gu e s t A c c e s s
Acces s levels and schedules determine how much access a lockuser has as well as when they have permission to controlthelock.
Yale offers two access levels:
Owner and Guest.A lock Owner has full access to the lock and Guests have limited access (outlined under Access Levels). Only lock Owners can invite Guests to a lock. When inviting Guests, you can customize theiraccess level and choose to be notified when they operate your lock.
There are also different Access Schedules:
Always, Recurring, and Temporary (outlined under Acc ess Schedules).
YaleAc cess App Step byStep Guide
Access Levels
Owners
Lock Owners are users who:
• Can lock and unlock doorvia YaleAccess app
• Can lock and unlock door via Personal Entry Code (Using SmartKeypad)
•Can useAuto-Unlock
• C an invite/remove other ow ner s
• Ca n control all lock settings
• Can view activity feed
•Canviewguestlist
* Cellular data or an Internet connection is required. Due to the three Guest Acces s Schedules, our
servers need to verifythat the guest is connecting during the timeframe thatthey are authorized.
Guests
Guest is the default access level for anyone invited to your Yale Smart Lock, but you can update a person's ac cess level wh en you invite them to your lock or at any timethereafter.
Guest users:
• Can lock and unlock doorvia YaleAccess app*
• Can lock and unlock door via Personal Entry Code (Using SmartKeypad)
• Cannot use Auto-Unlock
• Cannot invite/remove other owners
• Cannot control all lock settings
• Cannot view activity feed
• Cannot view guest list
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Access Schedules
Always
Guests will have unlimited access, but the owner ca n change or deletetheir access at any time.
Recurring
Guests will have a scheduled access that repeats.i.e.guests will be invited every Tuesday for a short period of time.
Temp o rary
Gue sts will have a limited invitation to your home that expires. i.e. guests will have acces s for a one time use, limited to the date and time you've selected.
YaleAc cess App Step byStep Guide
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Feature Set Up
How to set Smart Lock Access Levels: iOS
YaleAc cess App Step byStep Guide
The Yale AccessApp offers two access levels:
Owner and Guest. Guest is the default a ccess level for anyone invited to your Yale Sma rt Lock, but you can update a person's access level whenyouinvitethemtoyourlockoratany time thereafter. Sel ect i OS for steps to chang e Access Levels.
Changing a Guest to an Owner
1.Open the Yale Access App and select the Guest Icon from the lower right in the menu
2. Select the Guest you want to edit
3. Select Owner to change the Access Level
From Guest toOwner
4. A bluecheckmark willdisplay beside
your selection
5. Select the back arrow to confirm changes
Your Guest is now an Owner, and will display as an Owner in yourGuest List
You can change a user's access levelback to Guest at any timeby completing these steps again and selecting Guest from the A cce ss Level options.
Lock Owners
Users with OwnerAccess can:
• Lock and unlock door via YaleAccess app
•UseAuto-Unlock
• Invite/removeguests and owners
• Control all lock settings
• View activityfeed
•View guestlist
• Operate the lock remotely via the Yale Wi-FiConnect Bridge
Guests
Users withGuestAccess can:
• Lock and unlock door via YaleAccess app
•Not useAuto-Unlock
• Not invite/remove guests and owners
• Not control all lock settings
• Notview activity feed
•Notviewguestlist
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Feature Set Up
How to set Smart Lock Access Levels: Android
YaleAc cess App Step byStep Guide
The Yale AccessApp offers two access levels:
Owner and Guest. Guest is the default a ccess level for anyone invited to your Yale Sma rt Lock, but you can update a person's access level whenyouinvitethemtoyourlockoratanytime thereafter. S elect Androi d for steps to c ha nge Access Levels.
Changing a Guest to an Owner
1.Open the Yale Access App and select the Guest Icon from the lower right in the menu
2. Select the Guest you want to edit
3. Change theA ccess Level
From Guest toOwner
4. Select the "Sa ve Changes" option at the
bottom of thescreen to save your changes.
Your Guest is now an Owner, and will display as an Owner in yourGuest List
You can change a user's access levelback to Guest at any timeby completing these steps again and selecting Guest from the A cce ss Level options.
Lock Owners
Users with OwnerAccess can:
• Lock and unlock door via YaleAccess app
•UseAuto-Unlock
• Invite/removeguests and owners
• Control all lock settings
• View activityfeed
•View guestlist
• Operate the lock remotely via the Yale Wi-FiConnect Bridge
Guests
Users withGuestAccess can:
• Lock and unlock door via YaleAccess app
•Not useAuto-Unlock
• Not invite/remove guests and owners
• Not control all lock settings
• Notview activity feed
•Notviewguestlist
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Feature Set Up
How to create, modify and delete Smart Alerts: iOS
YaleAc cess App Step byStep Guide
Smart Alerts are sent as notifications and let you know about the activity of your Smart Lock. Many Smart Alerts appear inthe Activity Feed.
Smart Alert options currently include manual lock events, user specific lock operations, notifications for when a door is left open and Auto-Lock notifications.
Over time, additional notifications and scheduling options will be added.
For the best Smart Alerts experience, we recommend that you pairSmart Lock with Yale ConnectWi-Fi Bridge.
Select iOS or Android for information about smart alertsas well as steps to setthem up.
Creating SmartAlerts:
Smart Alerts can be found in the Notifications section of your Lock Settings menu. To enable smart alerts:
1.Open the Yale Access App and navigate to the Lock Settings
2. Select SmartAlerts
3. Select the blue buttonthat
say s "Create a smart alert"
4. Next, select “Choose an
event” to choose which event triggersthe smart alert
Modifying andDeleting Smart Alerts:
Delete existing alerts at any time from the Smart Alerts page in the notifications section of Lock Settings.
All of your Smart Alerts are listed on the Smart Alerts page. To modify these notifications, tap on any of the notifications. You will be given the option to delete the selected notification by tapping the delete button at the bottom of the page.
Finally, confirm that you would like to delete the notification. You will no longer receive the notification followingthis action.
Not Receiving Smart Alerts:
Most Smart Alerts require that your S mart Lock is set up with the Yale Connect Wi-Fi Bridge. If your Sm art Lock is not set up with theYale Connect Wi-Fi Bridge, you will not receive most alerts unless you are connected toyour lock via Bluetooth.
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Feature Set Up
How to create, modify and delete Smart Alerts: Android
YaleAc cess App Step byStep Guide
Smart Alerts are sent as notifications and let you know about the activity of your Smart Lock. Many Smart Alerts appear inthe Activity Feed.
Smart Alert options currently include manual lock events, user specific lock operations, notifications for when a door is left open and Auto-Lock notifications.
Over time, additional notifications and scheduling options will be added.
For the best Smart Alerts experience, we recommend thatyou pairSmart Lock with Yale ConnectWi-Fi Bridge.
Select Android for information about smart alerts as well as steps toset them up.
Creating SmartAlerts:
Smart Alerts can be found in the Notifications section of your Lock Settings menu. To enable smart alerts:
1.Open the Yale Access App and navigate to the Lock Settings
2. Select SmartAlerts
3. Select the yellow plus (+)
sign to createa new Smart Alert
4. Next, select “Choose an
event” to choose which event triggersthe smart alert
Modifying andDeleting Smart Alerts:
Delete existing alerts at any time from the Smart Alerts page in the notifications section of Lock Settings.
All of your Smart Alerts are listed on the Smart Alerts page. To modify these notifications, tap on any of the notifications. You will be given the option to delete the selected notification by tapping the delete button at the bottom of the page.
Finally, confirm that you would like to delete the notification. You will no longer receive the notification followingthis action.
Not Receiving Smart Alerts:
Most SmartAlertsrequirethat your August Smart Lock is set up with the August Connect Wi-Fi Bridge. If your Smart Lock is not set up with the August Connect, you will not receive mostalertsunless you are connected to your lock via Bluetooth.
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Yale Access Products
Yale Unity Entrance Series
The Unity Entrance Series includes the Unity Entrance Lock and the Unity Security Screen Door Lock and is your answer to seamless home entry.
The Unity Entrance Series works with the Yale Access App, giving you total control over your lock via your smart device. You can grant access to others, keep track of visitor access and so much more.
When installed with a Yale Connect Plus Wi-Fi Bridge, the Unity Entrance Series features DualDoor command, users can operate both the security screen door and the main entrance door together. The door lock or unlock command operates both locks (Unity Security Screen Door Lock and Unity Entrance Lock) in a sequence. This will allow the user to enter the home without keys and saves the effort of operating the screen door and main entrance door locks together.
*DualDoorTechnology requires pairing the Unity Security Screen Door and Unity Entrance Locks with Yale Connect Plus or two Yale Connect Bridges (one per lock) to operate
YaleAc cess App Step byStep Guide
Technology *. With a single
FAQs
How do I setup the DualDoorfeature?
To setup the DualDoor below products initially setup under the one Home.
Yale Unity Security Screen Door Lock
• Yale Unity Entrance Lock
• Yale Unity Connect Plus Wi-Fi bridge or 2 x Yale
Connect Bridges Once setup follow the below steps below
1. Select the House settings icon ( on the lower right of the screen.
2. Select the lock settings for the Security Screen Door Lock.
3. Scroll to utilities and select Linked Lock.
4. Follow the steps to setup DualDoor with the entrance door lock.
For more product information visit: www.yalehome.com
feature you must have the
) from the menu
Techn olo g y
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Yale Access Products
Yale Unity Entrance Series - Security Screen Door Lock
YaleAc cess App Step byStep Guide
With the ability to suit industry standard screen door lock preparations and meets Australian lock standards AS4145.2:2008, SL6 and D7.
The Security Screen Door lock also can be used with a 3 point locking kit for added security. With a simple lift of the lever, the auxiliary bolts can be thrown allowing you to then lock the door.
Yale Unity includes three locking modes; Unlocked
Unlocked mode is when the lock is unlocked from both the inside and the outside. Locking the Unity can be activated via the Yale Access App, Contactless Key Tags or Yale Smart Keypad.
Locked
Locked mode is when the lock is locked from both the inside and outside. Locking the Unity can be activated via the Yale Access App, Contactless Key Tags or Yale Smart Keypad.
Secured (Deadlocking)
Secured mode is when the lock is locked from both the inside and outside and electronic snib from internal escutcheons is disabled to unlock your lock. This disables use of both the internal and external handles. There are two ways to activate secure mode; via the Yale Access App and Contactless Key Ta g.
FAQs
How do I activate the auxiliary bolts?
To activate the auxiliary bolts from the outside ensure the lock is unlocked, so that the external lever can be operated.
1. Close the door and lift the lever up.
2. The auxiliary bolts will be thrown
3. Lock your door securing the lock and auxiliary bolts until your door is unlocked again.
If wanting to operate the auxiliary bolts from the inside, the lock can be in the locked state as the internal lever is active in this state.
If I have a Yale Smart Keypad already installed on a Unity Entrance lock and I purchased a screen door lock, can I use the same keypad to operate the Screen door lock?
The Yale Smart keypad can only be paired to one lock. The keypad will need to be disconnected from the Entrance lock and paired to the Screen door lock. Once paired to the Screen door lock, with the two locks connected to a bridge/s, then the DualDoor feature can be activated. When the screen door lock is unlocked/locked so will the entrance lock. If you do not have DualDoor
If you had users and PIN codes setup under the keypad on the entrance lock, these will need to be re-added. This information cannot be transferred over due to privacy requirements.
setup, then it can only work with 1 lock.
For more product information visit: www.yalehome.com
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Yale Access Products
Yale Unity Entrance Series - Entrance Lock
FAQs
Designed to suit the Australian market, the Unity Entrance Lock achieves patented digital dead locking technology, locking both the internal and external handles of your lock. Meeting Australian lock standards AS4145.2:2008, SL8 and D8 as well as BAL-40 Bush Fire level, you can be sure that the Unity Entrance Lock meets your security needs.
Yale Unity includes three locking modes;
Unlocked
Unlocked mode is when the lock is unlocked from both the inside and the outside. Locking the Unity can be activated via the Yale Access App, Contactless Key Tags or Yale Smart Keypad.
Locked
Locked mode is when the lock is locked from the outside, though is free to egress from the inside. Locking the Unity can be activated via the Yale Access App, Contactless Key Tags or Yale Smart Keypad.
Secured
Secured mode is when the lock is locked from both the inside and outside. This disables use of both the internal and external handles. There are two ways to activate secure mode; via the Yale Access App and Contactless Key Tag.
YaleAc cess App Step byStep Guide
How do I activate secure mode on my lock?
IMPORTANT NOTE: For safety reasons the inside handle should NOT BE LOCKED (SECURE MODE) while the building is occupied. Ensure the building is
not occupied before proceeding with SECURE MODE Secure mode can be activated through two methods, the Yale Access App and Contactless key tags.
Yale Access App;
1. Place the lock into locked mode (red circle).
2. Hold the circle down. The circle will begin pulsing and the circle will fill and once complete, release. A red square will now appear in the App reading Closed|Secured.
Contactless Key Tag;
1. From the outside of the lock, ensuring the door is closed, hold the contactless key tag over the reader for 5 seconds.
2. The lock will beep 3 times and the LED indicator will flash red.
To deactivate Secure Mode;
1. Tap on Secured Square symbol to immediately unlock or
2. Hold the contactless key tag over the reader and the lock unlock.
How to use the Internal Electronic Snib?
The internal electronic snib is used to change the locking status of the lock between locked and unlocked status. If you want to go outside for a short period of time, press the internal electronic snib to change the lock from locked to unlocked. Don’t have the auto-lock feature on, once unlocking and entering your home, simply close the door and press the internal electronic snib to lock the door. Note: If the lock is placed in secure mode, the internal electronic snib will be disabled. The internal electronic snib can only change the lock status between locked and unlocked, it does not place the lock into secure mode.
For more product information visit: www.yalehome.com
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Yale Access Products
Yale Unity Series Accessory- Connect Plus Wi-Fi Bridge
YaleAc cess App Step byStep Guide
Designed to support up to 16 Yale Access smart devices throughout your home, the Yale Connect Plus Wi-Fi Bridge keeps your devices connected and power points free.
The Connect Plus Bridge allows you to access and manage your Yale Access smart devices from wherever you are.
The Connect Plus Wi-Fi Bridge works with your smart home and can easily be integrated into your home automation system. This gives you the option of turning on your lights when your door unlocks or even playing your favourite song when you walk through the door.
The Yale Connect Plus Bridge is compatible with voice assistants - easily integrate it into your Google, Samsung or Alexa-enabled smart home devices.
FAQs
What is the ideal distance between the Yale Connect Plus Wi-Fi Bridge and Yale Smart devices for optimum performance?
Yale Connect Plus Wi-Fi Bridge should be installed within 9 meters of your Yale Access Smart device, but we recommend within 4.5 meters for optimal performance and reliability. In general, avoid steel frames, windows and internal walls made of brick, stone or concrete are preferred.
For more product information visit: www.yalehome.com
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Yale Access Products
Yale Assure Series Lock
YaleAc cess App Step byStep Guide
The Yale Assure Series Locks with the Yale Access Kit will provide you with seamless entry to your home
Lock and unlock your home without the hassle of keys. Create unique PIN codes to share with your family and friends for ultimate convenience.
Including a backlit touch screen keypad, users have the option of entering a PIN code to unlock the door.
Setting up lock features on the lock.
Set up a range of lock features including One touch locking, inside indicator light and privacy settings.
Enter the Master PIN code, then the gear
symbol
1. Select 3, Advanced Lock Settings,
then the gear symbol
Select 2, Inside Indicator Light,
Select 3, One Touch Locking, .
Select 4, Privacy Button
2. Select 1 to Enable or 3 to Disable
then the gear symbol
For more product information visit: www.yalehome.com
.
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FAQs
Can Iaccess my Yale Account from adifferent device?
There are occasions where you may need to access yourYaleAccessAccount from a secondary device. For instance, if you lose your phone, lock yourself out, or if you get a new phone, you will need to log into your account from a device other than the one you usually use.
To acce ss your account from an alternative device, downloadtheYaleAccess Apponthedeviceifitis not there already.
YaleAc cess App Step byStep Guide
Phone Number
PLEASE NOTE: You will be unable to receive an
SMS code to verify your account if you are not using the phone withyour associated number. Use the Email login method ifyou have lost your phone or if you are locked out.
From the sign in screen, select SIGN IN. Enter the phone number and password associated with your account. A verification code will be sent to your phone. When prompted, enter the verification co de in the form provided. Your keychain will appear following this step and you can continue to use your lock as usual.
Email Address
From the sign in screen, select SIGN IN. Select SIGN IN WITH EMAILINSTEAD.Enter your email address and password. A verification code will be sent to your email address. Log into your email account to retrieve the verification code. When prompted, enter the verification code in the form provided. Your keychain will appear following this step.
PLEASE NOTE: Currently, our App is optimized foriOS and Android mobile devices. Yale uses a token to authorize your mobile device entry to your home. For security purposes, the Yale Access App won’t work on a desktop.
For more product information visit: www.yalehome.com
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FAQs
How do I enter my home and/or disable access if my phone is lost or stolen?
From the exterior of the door, the lock looks the same as it did before the Smart Lock was installed. You can continue to use the original physical key to lock and unlock your door once the SmartLockisinstalled.Thisisusefulifyour phone islost, stolen, orif the battery dies.
YaleAc cess App Step byStep Guide
If your phone is lost or stolen, follow these steps to regain access to your home:
To log out of all devices / disable your phone’s access to your lock, you will need access to the Internet and the email account you use with Yale Access . You c an acc ess the Internet via a desk top computer or an alternative mobile device su ch as anotherphone or a tablet.
1.Go to the website
2. Select the link Login wit h email from the bottom of thescreen
3.Enteryouremailandpasswordtologin
4. Login to your email accoun t and retrieve the verification code
5. Go back tothewebsite, enter the code,
and selectverify
6. Select Lost Phone to log out of the Yale Acc ess App on all devices
7.Select Logout of the Yale AccessApp to
complete steps
To regain access to your home:
Ifyou have a physical key, you can use thatto get into yourhome.
If you don’t have a physical key, you will need to gain ac cess to your lock usi ng another smartphone.
Step 1:
Download the Yale Ac ce ss App to a substitute smartphone.
Step 2:
Log into your YaleAccess account
You can now operateyour lock using this phone. Once you have a permanent replacement phone, there is no need toset up your Yale devices again.
All thatis required is to download the YaleAccess App on the replacement phone and sign in / validateyour phone number or email address. All of yourYaleAccess devices will remain set up in your account.
For more product information visit: www.yalehome.com
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