As an ENERGY STAR® Partner, Xerox
Corporation has determined that this product
meets the ENERGY STAR® guidelines for energy
efficiency. This machine meets all low power and
sleep mode requirements in standby mode.
copyrighted material and information now allowed by statutory or
judicial law or hereinafter granted, including without limitation
material generated from the software programs that are displayed on
the screen such as icons, screen display looks, etc.
XEROX®, The Document Company®, and the stylized X are
registered trademarks of Xerox Corporation and Xerox Canada Ltd.
is a licensee of all the trademarks.
Product names used in this guide may be trademarks or registered
trademarks of their respective companies and hereby acknowledged.
Feeding by Media Type .................................................................... 80
FCC Regulations: Radio Frequency Emissions................................... 81
Index
Table of Contents
iii
ivTable of Contents
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Safety Notes
Your Xerox WorkCentre XK35c/25c and Xerox supplies are designed and
tested to meet strict safety requirements. Included are safety agency
examination and approval and compliance to established environmental
standards. Please read the following instructions carefully before operating
the WorkCentre XK35c/25c, and refer to them as needed to ensure the
continued safe operation of your WorkCentre.
Follow all warnings and instructions marked on or supplied with the product.
Unplug the WorkCentre from the wall outlet before cleaning. Always use
materials specifically designated for this product. Use of other materials may
result in poor performance and could create a hazardous situation.
Do not use aerosol cleaners. Follow the instructions in this User Guide for
proper cleaning methods. Never spray anything onto or inside of the
WorkCentre.
Use supplies or cleaning materials only as directed. Keep all supplies and
materials out of reach of children.
Preface
Do not use the WorkCentre near water, in wet locations, or outdoors.
Do not place the WorkCentre on an unstable cart, stand, or table. The
WorkCentre may fall, causing personal injury or serious damage to the
machine.
Xerox XK35c/25c User Guidev
vi
Safety Notes (continued)
This product is equipped with a grounding type plug. The plug will fit only
into a grounded power outlet. This is a safety feature. To avoid risk of
electric shock, contact your electrician to replace the receptacle if you are
unable to insert the plug into the outlet. Never use an adapter to connect the
WorkCentre to a power source receptacle that lacks a ground connection
terminal.
The WorkCentre should be operated from the type of power source indicated
on the label. If you are not sure of the type of power available, consult your
local power company.
Do not allow anything to rest on the power cord. Do not locate the
WorkCentre where people will step on the cord.
The power supply cord is the disconnect device for this equipment. The
On/Off power switch does not electrically disconnect the machine from its
power source. You must unplug the power supply cord to electrically
disconnect the WorkCentre. Ensure that the WorkCentre is installed near an
outlet and is easily accessible.
Your machine is equipped with an energy saving device to conserve power
when the machine is not in use. The machine may be left on continuously.
Slots and openings in the cabinet and in the back and sides of the
WorkCentre are provided for ventilation. To ensure reliable operation of the
WorkCentre and to protect it from overheating, these openings must not be
blocked or covered. The WorkCentre should never be located near or over a
radiator or heat register. The WorkCentre should not be placed in a built-in
installation unless proper ventilation is provided.
Never push objects of any kind into the slots of the WorkCentre as they
may touch dangerous voltage points or short out parts which could result in a
fire or electric shock.
Never spill liquid of any kind on the WorkCentre.
Never remove covers or guards that require a tool for removal. There are
no casual operator serviceable areas within the covers of the WorkCentre.
Preface
vii
Safety Notes (continued)
Never defeat interlock switches. This WorkCentre is designed to restrict
operator access to unsafe areas. Covers, guards, and interlock switches are
provided to ensure that the machine will not operate with covers opened.
Use of an extension cord with this WorkCentre is not recommended or
authorized.
Avoid direct viewing of the document lights. The lamps are bright and,
while not harmful, they may cause an annoying afterimage. Always keep the
document cover closed during operation and storage.
If you need additional safety information concerning the WorkCentre
XK35c/25c or Xerox supplied materials, you may call the following toll-free
number.
In the United States or Canada: 1 - 800 - 828 - 6571
Preface
Helpful Hints
WorkCentre Location
For reliable operation and copy quality, Xerox recommends:
nLocate your WorkCentre in a well-ventilated room.
nPlace the WorkCentre on a flat, level surface.
nDo not block any WorkCentre vents or openings.
nKeep the WorkCentre environment at 60
40% to 70% humidity.
nAvoid locating the WorkCentre in direct sunlight or extreme changes in
temperature or humidity.
Care of Your WorkCentre
nClean the WorkCentre Document Glass daily or as required.
nApply cleaning liquids to a cloth first before applying cleaners to the
WorkCentre.
nStore media in a dry area, on a flat surface and in a closed cabinet.
nWrap partially used reams of media tightly.
o
to 90o F (16o to 32o C) and
viii
Preface
Calling for Service and Supplies
Service
A Xerox Customer Support Center Representative will assist you in keeping
your WorkCentre operational and, if required, will arrange for service. Call
one of the following numbers for service. Have your model and serial
numbers handy. These numbers are found on the Xerox label on the middle
lower back of the machine.
ModelXerox WorkCentre XK35c or XK25c
Serial Number
CountryPhone
USA or Canada1-800-TEAM XRX, or 1-800-832-6979
(your country)
Visit the Xerox Web site at http://www.xerox.com for additional product
information.
Supplies
fill in
To order supplies for your WorkCentre, call or visit your local retailer or visit
their Web site. If your store does not stock these items, you may call the
following number.
In the United States and Canada:
Xerox SupplyNet toll free at: 1 – 800 – 822 – 2200
Part Numbers for Consumables:
Black Ink Cartridge: 8R7881
Color Ink Cartridge: 8R12591
CAUTION: Non-Xerox ink cartridges will not fit correctly into the
WorkCentre cartridge compartment, and may damage the machine.
Preface
ix
It's Illegal
In the USA
It is against US law to copy copyrighted material without permission of the
copyright owner unless the copying falls within the "Fair Use" or library
reproduction rights of the copyright law. Further information on these U.S.
provisions may be obtained from the Copyright Office, Library of Congress,
Washington, D.C. 20550, or telephone the Copyright Office at (202) 7079100 and ask for circular 21. Copying of other items may be prohibited. If
you have any questions, seek legal advice.
In Canada
In Canada it is against the law to copy copyrighted material without
permission of the copyright owner, unless the copying falls within the private
study, research or criticism provision of the copyright law. Copying of other
items may be prohibited. If you have any questions, seek legal advice.
x
Preface
Machine Registration
In order to activate your WorkCentre warranty, please take a moment to
register this product. Use one of the following methods:
nFAX your registration (model number, serial number and date of
purchase) to 1-800-594-5023, or
nMail in the registration card (the mailing portion of the Warranty Card), or
nCall 1-800-TEAMXRX (1-800-832-6979)
You will need the model number, serial number and date of purchase when
registering your WorkCentre.
NOTE: Save a copy of the registration card and the bill of sale as proof of
purchase for future reference.
Preface
xi
System Requirements
Proper operation of the WorkCentre for printing (XK35c and XK25c) and
scanning (XK35c only) requires that your PC meets or exceeds the following
system requirements:
l Recommended configuration: Pentium II, 200MHz, 32 MB RAM,
20 MB free hard disk space*, Windows 3.1x
nWindows
Windows® 98, Windows® NT 4.0)
n16 MB or more RAM (Windows
and 32 MB RAM (Windows® NT 4.0)
nA USB cable is supplied for printing and scanning functions. If you do not
have a USB port on your PC and you want printing and scanning (XK35c
only) functions, you must supply an IEEE 1284 bi-directional parallel
cable, maximum 6 feet.
* 20 MB minimum hard disk space required for driver installation only. If
installing the additional software, an additional 90MB free hard disk
space is required (70MB for Pagis Pro®, 20MB for MGI PhotoSuite®).
Xerox provides a print driver, TWAIN scanner driver and Control
Program (for ink cartridge management). Pagis Pro and MGI PhotoSuite
are provided (XK35c only) if you do not already have a scanner/image
editor program; these two software applications require Windows 95/98
or NT 4.0.
Windows® 95/98, or Windows® NT .................................... 24
Xerox XK35c/25c User Guide1
Components
The following components are provided with your WorkCentre. Please
examine the carton contents. If any component is missing, contact the Xerox
Customer Support Center (see Calling for Service and Supplies).
WorkCentre
Set of CD-ROMsAC Power cordUSB cable
(3 for XK35c)
(1 for XK25c)
Documentation:
n User Guide
n Warranty
Registration Card
n Quick Reference
Card
Ink cartridges:
n Color #8R12591
n Black #8R7881
NOTE: The black ink cartridge that is initially supplied with the WorkCentre is
a standard capacity cartridge. This initial black cartridge may run out of ink
before the low ink Diagnostic Display LED turns on. Replacement black
cartridges (#8R7881) are high capacity.
2Getting Started
Control Locations
Take a moment to familiarize yourself with the machine’s components and
controls and their locations.
Automatic Paper Feeder tray extension
Platen cover
Scanner module
Control Panel
Display
Output tray extension
Extender
Automatic Paper Feeder tray extension
Automatic Paper Feeder tray
Automatic Paper Feeder side paper guide
Manual Paper Feeder guide
Manual Paper Feeder
Automatic Paper Feeder envelope guide
Getting Started3
Control Locations (continued)
Scanner module
Cartridge compartment lid/support
Ink cartridge carrier access
Control Panel
Lower left back of machine
Spare ink cartridge compartment
AC power cord socket
4Getting Started
Lower right back of machine
On/Off power switch
USB port
IEEE 1284 Parallel port
Control Panel
Use the following graphic to locate the buttons, Diagnostic Display LEDs and
Display on the WorkCentre Control Panel.
910111213
1 2 3 4 5 6 7 8
1ResolutionPress to select the print resolution.
BestNormalDraft
2ContrastPress to lighten or darken the image appearance.
LightenNormalDarken.
3Media TypePress to choose the media type to be used.
Transparencies
Glossy paper
Coated paper
Plain paperÄ
Getting Started5
4Special CopyPress to set an option.
Fits multiple copies on one sheet (clone).
AutoReduces or enlarges the original to fit paper size.
100%Makes a copy the same size as the original.
5Copy Size/ScrollPress and hold one of these two buttons to reduce
or enlarge the copy size from 25% to 400% of the
original document in 1% increments. Also used to
scroll through the menu choices as shown in the
Display.
6DiagnosticLights up when color cartridge ink level is low.
Display
LEDsLights up when black cartridge ink level is low.
Lights up when a paper jam occurs or the paper
feeder is empty.
7Number of Copies Press to set the number of copies from 1 to 50.
8B&W/Color ModePress to alternate between black and white mode
and color mode.
9Percent buttonPress to change the Display. When this % LED light
10DisplayUsed to display machine status, copy size, menu
6Getting Started
Black and white mode
Color mode
is on, the Display shows the current copy size. When
the LED light is off, the Display shows the current
status of the machine.
codes and error codes.
Ä
11MenuPress this button to enter Menu Mode. Each time
you press this button, the Display shows the menu
code:
U01Change cartridgesU02Align cartridgesU03Set paper sizeU04Ink nozzle self test/cleaning
12StartPress to start operation or activate your selection.
13Stop/CancelPress to stop an operation or cancel a selection.
This action restores all copy menus to default
settings in standby mode.
Getting Started7
Setup
Use the following procedure to initially set up your WorkCentre.
1Open the shipping carton on a flat, stable surface. Remove all packing
materials and components. Check the set of components with the
component list. If any components are missing, call 1-800-TEAM XRX
(1-800-832-6379).
2Remove the wrapping from the machine, and place the machine in its
work location. To help guarantee trouble-free operation of your machine,
place it on a flat, stable surface near your workstation. Leave enough
space to allow for easy paper loading, paper unloading, and opening of
the front cover.
NOTE: Do not place your machine:
u In direct sunlight.
u Near heat sources or air conditioners.
u In dusty or dirty environments.
3Carefully remove the shipping tapes from the machine: the paper exit
tray in the front bottom area, both top sides and the paper feeder tray in
the back of the machine.
4Pull the extension tray upwards out of the Automatic Paper Feeder until
it snaps into place. Also pull the paper exit tray outward from the front
base of the machine. Fold out the extender from the paper exit tray
when copying or printing.
8Getting Started
Paper exit trayTop sidePaper feeder tray
Ä
5Attach a printer cable.
nUSB cable (only for Windows 98 PCs): Plug one end into the USB
port on the back of the WorkCentre, and the other USB cable end
into the USB port on your PC.
Or
nParallel cable (not supplied, use IEEE 1284 cable for bi-directional
communications): Plug one end of the parallel cable into the
matching parallel port on the back of the WorkCentre, and plug the
other end of the parallel cable into the matching parallel port on your
PC. Swing the two wire clips on the sides of the WorkCentre parallel
port inward until they lock firmly inside the notches on the parallel
cable connector. Refer to your computer documentation for
assistance with this parallel cable procedure.
CAUTION: Use only one cable – USB or parallel cable. If your PC
does not have both a USB port and Windows 98, you must use a
parallel cable.
Wire clipParallel portUSB port
6Plug one end of the supplied AC power cord into the power socket on
the back of the machine. Plug the other end into a standard AC power
outlet.
AC power cord socket
Getting Started9
Ä
Setup (continued)
7Turn the WorkCentre power switch on. The switch is located on the rear
of the machine, next to the printer ports. Pressing the right, outer side
turns the power on; pressing the left, inner side turns the power off.
8The Control Panel Display will show 000 in a scrolling manner while
the machine is initializing.
9The Control Panel Display will show 001 when it is ready for use.
Control Panel mode indicators are set to default values for this setup
procedure. When you first power the machine on and there are no
cartridges installed, you will see the error code E02 shown in the
Display. This means there is no left (color) cartridge installed. This error
code will disappear when you start the next procedure.
Power switch
10 Proceed to the next step Installing & Aligning Ink Cartridges.
10Getting Started
Installing & Aligning Ink Cartridges
Your machine is a dual cartridge inkjet printer. You must use a black ink
cartridge and a color ink cartridge. When viewed from the front of the
machine, the color ink cartridge is installed in the left cartridge holder and the
black ink cartridge is installed in the right cartridge holder. Use the following
procedure to install the two ink cartridges and align them.
When installing ink cartridges, you must provide specific information to the
WorkCentre about the cartridges you install. This allows the printer to monitor
ink cartridge utilization.
There are two methods of entering cartridge information.
n Using the WorkCentre Control Panel buttons
n Using the WorkCentre Control Program software and a PC
The procedures in this section describe ink cartridge installation without
using the WorkCentre Control Program. To install ink cartridges using the
WorkCentre Control Program, see Section 5 Maintenance/Control Program.
1Load sheets of paper (8.5 x 11 inches) into
the Automatic Paper Feeder against the right
edge of the paper feeder. Squeeze the side
paper guide with two fingers to release the
guide, and slide the guide all the way to the
left side of the paper tray.
Ensure that the guide is against the left edge
of the paper. For best results, use high
quality xerographic copy paper or inkjet paper.
2Open the entire scanner module (not just the document cover) by lifting
the front edge upwards.
3Support the scanner module by lifting the cartridge compartment
lid/support up so the scanner module rests on the top edge of the
lid/support.
4Press the Menu button. A U01 message will appear in the Display.
Press Start. The cartridge holder will move left to the open change area.
The L-C message (left cartridge) will appear.
Ä
Getting Started11
Installing & Aligning the Ink Cartridges (continued)
5Unpack the black ink cartridge. Remove the sealing tape.
NOTE: Hold the cartridge carefully. Do not
touch the electrical contacts on the side and
bottom of the cartridge. Ensure that there are
no pieces of tape remaining on the cartridge.
6Insert the black cartridge down into the
cartridge holder on the right side of the carrier assembly. Push the
cartridge toward the back of the machine until it snaps into place.
7Unpack the color ink cartridge. Remove the sealing tape.
8Insert the color cartridge down into the
cartridge holder on the left side of the carrier
assembly. Push it toward the back of the
machine until it snaps into place.
9Close the cartridge compartment lid/support
and scanner module.
10 The L-C message (left cartridge) still appears in the Display. Press
Start to indicate you have just installed the color ink cartridge in the left
cartridge holder. Pressing Stop indicates that a new color ink cartridge
was not installed (this avoids the alignment procedure).
11 The r-C message (right cartridge) will appear in the Display. Press
Start to indicate you have just installed the black Ink cartridge in the right
cartridge holder. Pressing Stop indicates that a new black Ink cartridge
was not installed (this avoids the alignment procedure).
12Getting Started
Ä
Installing & Aligning the Ink Cartridges (continued)
12 If you pressed Start to either of the two LED messages, the alignment
procedure will start. An alignment test pattern sheet will print during
which time the Display will show L-P . Review this sheet in response
to the next series of six LED messages. See an illustration of the
alignment sheet in Section 5 Maintenance/Cartridge Alignment.
13 For the first alignment message, the Display will show “A” plus a number,
as, A15 . Look this number up on the alignment sheet. If the printed
lines associated with this number are aligned better than any of the other
printed lines in group “A”, press Start. If there is another set of printed
lines that are aligned better, press the appropriate Copy Size/Scroll
button until the number associated with the best-aligned set appears in
the Display. Press Start.
NOTE: The machine will time out after one minute if Start is not pressed,
and will return to Standby Mode. The Display will then show 001 .
Press Menu repeatedly until you see the code U02 displayed, then
press Start to repeat the cartridge alignment process.
14 The Display will show the next alignment message in the series. Repeat
step 13 for these remaining five steps, from “B” through “F”.
15 The Ink Cartridge alignment is completed. Proceed to the next section
Using the Automatic Paper Feeder.
Getting Started13
Using the Automatic Paper Feeder (APF)
Loading Paper
You can load paper, envelopes, card stocks, labels, or transparencies in the
Automatic Paper Feeder. If there is no paper loaded and you attempt to copy
or print, the error message E01 will appear in the Display. The Automatic
Paper Feeder can hold a maximum of 100 sheets of plain paper, or 10
envelopes or other print media. Depending upon media thickness, maximum
capacity may be reduced.
NOTE: If you experience problems feeding any media in the Automatic Paper
Feeder, place the media into the Manual Paper Feeder one sheet at a time.
1Pull the Extension Tray on the Automatic Paper Feeder all the way up
until it snaps into place.
2Prepare the print material for loading. For paper, flex paper back and
forth. For transparencies, fan the stack to prevent feeding failures. Do
not fold or crease the paper. Straighten the edges on a level surface.
NOTE: For transparencies, be sure to use transparency stock approved
for use with inkjet printers. Refer to the packaging for the transparency
stock to determine the print side. Hold the transparencies by the edges
and avoid touching the print side. Be careful not to scratch or leave
fingerprints on the print side.
3Load the sheets in the Automatic Paper Feeder. It is located behind the
Manual Paper Feeder. Ensure that the right edge of the media is in
contact with the right side of the feeder. Do not exceed the rated
capacity. Do not mix different types of print media. Refer to the following
instructions for loading each type of print material.
nLoad paper or transparencies with the print side facing you.
nLoad letterhead paper with the design side facing you. The top edge
nLoad 3-hole paper with the hole punches on the left side when
14Getting Started
of the sheet with the logo should enter the printer first.
printing in landscape orientation or right side (portrait orientation) and
the print side facing you.
Ä
Using the Automatic Paper Feeder/Loading (continued)
4Move the side paper guide to the right while squeezing the tab on the
side paper guide. Slide the side paper guide until it lightly touches the
side of the print media.
NOTE: Do not press the guide too tightly to the edge of the print media.
The guide may bend the media or prevent the media from feeding.
5When you print a file from your PC using the Automatic Paper Feeder,
make sure that you select the source and the correct paper size from
your PC software application before starting your print job. You can also
set paper size at the Control Panel.
Loading Envelopes
When printing envelopes, remember to use
the envelope guide in the Automatic Paper
Feeder.
To load envelopes:
1Pull the envelope guide out towards you
until it snaps into place at a right angle
to the paper tray.
2Load envelopes with the address side facing you. The end of the
envelope with the stamp area must enter the feeder first. The right edge
of the envelope must align with the raised edge of the envelope guide.
3Squeeze the side paper guide and move it to the right until it lightly
touches the envelopes.
NOTE: If envelopes jam while printing, try reducing the number of envelopes
in the Automatic Paper Feeder. Fan the envelopes back and forth.
CAUTION: Do not feed stamped envelopes. Never use envelopes with
clasps, snaps, windows, coated linings, or self-stick adhesives. These
envelopes may severely damage the printer.
Getting Started15
Using the Manual Paper Feeder
The Manual Paper Feeder is located in front of the Automatic Paper Feeder.
Use the Manual Paper Feeder to feed paper one sheet at a time into your
machine.
When you print a file from your PC using the Manual Paper Feeder, ensure
that you select the source and the correct paper size from the Control Panel
or your PC software application before starting your print job.
1Place the paper in the Manual Paper Feeder and adjust the Manual
Paper Feeder guide to the width of the print material.
2Slide the guide to the right until it lightly touches the left edge of the print
media.
NOTE: Do not press the guide too tightly to the edge of the print media.
The guide may bend the media or prevent the media from feeding.
3Ensure that the media is fed into the machine as far as it will go.
16Getting Started
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