Xerox XC353, XC355, XC356 User's Guide

XC353/355/356

Table of Contents

Safety Notes ...........................................................................................1
Unpacking...............................................................................................4
Getting to Know Your Copier................................................................5
Underside View.....................................................................................6
Installation.............................................................................................. 7
XC351...................................................................................................7
XC353/ XC355/ XC356..........................................................................7
Control Panel........................................................................................ 10
XC351.................................................................................................10
XC353/ XC355/ XC356........................................................................10
Paper Specifications............................................................................11
Paper Storage..................................................................................... 11
Specification Chart..............................................................................11
Making Copies on the XC351............................................................... 12
Making Copies on the XC353, XC355 and XC356...............................13
Copy Quality......................................................................................... 15
Two-Sided Copying..............................................................................16
Setting Copy Exposure Range ............................................................ 17
Paper Supply Indicator (XC353, XC355 and XC356)......................18
Misfeed Removal...........................................................................19
Paper Feed Slot.................................................................................. 19
Exit Area............................................................................................. 19
Internal Area....................................................................................... 20
Toner Cartridge ...............................................................................22
Toner Cartridge Replacement..............................................................22
Toner Cartridge Yield ........................................................................... 24
Drum Cartridge Replacement .............................................................. 25
i
Problem Solving ................................................................................... 28
Problem Solving Chart ........................................................................ 28
Status Code Chart ..............................................................................30
Copier Maintenance ............................................................................. 31
Document Glass and Cover................................................................31
Lens.................................................................................................... 31
Packing the Copier............................................................................... 32
Technical Data...................................................................................... 34
ii

Safety Notes

Your copier and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination and approval, and compliance to established environmental standards. Please read the following instructions carefully before operating the copier and refer to them as needed to ensure the continued safe operation of your copier.
Follow
product.
Symbology: Unplug
materials specifically designated for this copier. Use of other materials may result in poor performance and could create a hazardous situation.
Do not
proper cleaning methods.
Never
they were intended. Keep all supplies and materials out of reach of children.
Do not Do not
may fall, causing personal injury or serious damage to the copier.
This product
having a third grounding pin). This plug will fit only into a grounding-type power outlet. This is a safety feature. To avoid risk of electric shock, contact your electrician to replace the receptacle if you are unable to insert the plug into the outlet. Never use a grounding adapter plug to connect the copier to a power source receptacle that lacks a ground connection terminal.
all warnings and instructions marked on or supplied with the
= High Voltage, = Heated Surface.
this copier from the wall outlet before cleaning. Always use
use aerosol cleaners. Follow the instr uc tions in this User Guide f or
use supplies or cleaning materials for purposes other than what
use this copier near water, wet locations, or outdoors. place this copier on an unstable cart, stand, or table. The copier
is equipped with a 3-wire grounding type plug (e.g., a plug
This copier
on the marking label. If you are not sure of the type of power available, consult your local power company.
should be operated from the type of power source indicated
1
Safety Notes
Do not
where persons will step on the cord.
The power supply cord
Insure that installation is near the outlet and is easily accessible.
Your machine
power when the machine is not in use. The machine may be left on continuously.
Slots and Openings
copier are provided for ventilation. To ensure reliable operation of the copier and to protect it from overheating, these openings must not be blocked or covered. The copier should never be located near or over a radiator or heat register. This copier should not be placed in a built-in installation unless proper ventilation is provided.
Never
touch dangerous voltage points or short out parts which could result in a fire or electric shock.
Never Never
no casual operator serviceable areas within these covers.
Never
operator access to unsafe areas. Covers, guards, and interlock switches are provided to ensure that the machine will not operate with covers opened.
allow anything to rest on the power cord. Do not locat e the copi er
is the disconnect device for this equipment.
is equipped with an energy saving device to conserve
in the cabinet and in the back and sides of the
push objects of any kind into the slots of the copier as they may
spill liquid of any kind on the copier. remove covers or guards that require a tool for removal. There are
defeat interlock switches. Machines are designed to restrict
Use of an extension cord with this copier is not recommended or authorized.
requirements if an extension cord is to be used. Ensure that the total ampere ratings of the products plugged into the extension cord do not exceed the extension cord ampere rating. Also, make sure that the total amperage of all products plugged into the wall outlet does not exceed the outlet rating.
2
Users should check building codes and insurance
Safety Notes
Avoid
while not harmf ul, they m ay cause an annoying aft erim age. Always keep the document cover closed during operation and storage.
Avoid Do not
on the photoreceptor will result in poor copy quality and may shorten the service life.
Do not
area, as you may be burned.
Ozone:
ozone produced is dependent on copy volume and is heavier than air. Providing the correct environmental parameters, as specified in the Xerox installation procedures, will ensure that concentration levels meet safe limits.
This equipment complies with Council Directive 89/336/EEC, approximation of the laws of the Member States related to electromagnetic compatibility and Council DIrective 73/23/EEC ammended by Council Directive 93/68/EEC, approximation of the laws of the Member States related to low voltage equipment.
direct v iewing of t he document lights. T he lamps are bright and,
exposing the drum cartridge to light for extended periods of time.
touch the red photoreceptor. Scratches or smudges that appear
put your hands into the fuser area, located just inside the exit tray
This product produces ozone during normal operation. The
3

Unpacking

S C
U
P m
P m
IMPORTANT:
Power Cord
Carton
Save the carton and packing materials for future use.
acking
aterial
ser Guide
acking
aterial
Copier
tarter Toner artridge
4

Getting to Know Your Copier

X
4
C351
B
Document Cover
Document Glass
Front Cover Open Button
4A
Paper Tray (XC353/ XC355/ XC356)
4B
Paper Feed Slot (XC351)
Paper Guide
Front Cover
Starter Toner Cartridge
Control Panel
Exit Tray (XC353/ XC355/ XC356)
4A
5
Getting to Know Your Copier

Rear View

Serial Number
Power Cord Socket
On/Off Switch
Document Glass Release Button

Underside View

Handle
Drum Cartridge
Bottom Cover Release Lever
Bottom Cover
Drum Cartridge Release Lever
Fusing Area
6

Installation

3
3
For reliable copier operation and copy quality, Xerox recommends:
Place your copier in a well-ventilated room.
Recommended environment:
– Temperature: 50° to 90°F / 10° to 32°C. – Humidity: 20% to 85%.
Place the copier on a flat, level surface.
Avoid locations that subject the copier to:
– Direct sunlight. – Extreme changes in temperature or humidity.
After selecting a location that meets the conditions, ensure that there is sufficient space around the copier.

XC351

53 mm
725 mm

XC353/ XC355/ XC356

53 mm
XC355 – 725 mm, XC356 – 803 mm
7
Installation
1. Remove the copier from the bag.
2. Remove the thumbscrews, tape and the label from the bottom of the copier.
Failure to remove the thumbscrew will
Note:
cause a paper jam when operating the copier.
3. Remove all the pieces of tape from the copier and then place the copier on a level surface.
XC351 skip to step 5
4. Remove the paper tray from the top of the copier.
5. Press the button to open the front cover.
6. Vigorously shake the toner cartridge horizontally several times.
7. Remove the toner cartridge cover.
8
Installation
8. Slide the toner cartridge in until it locks in place.
9. Close the front cover.
XC351 skip to step 12
10. Install the paper tray by inserting it at an upward angle into the grooves on the side of the paper feed slot.
11. Open and unfold the exit tray.
12. Plug the power cord into the copier and then into an earthed outlet.
Ensure that the power cord is inserted
Note:
firmly.
13. Turn the power on.
Wait approximately 1 minute for the
Note:
Ready indicator to light.
CAUTION:
and left sides of the copier are free of obstructions which may prevent movement of the document glass.
Ensure that the areas to the right
9

Control Panel

XC351

XC353/ XC355/ XC356

Misfeed indicator:
Misfeed Removal
Toner Cartridge Replacement Indicator:
Replacement
Exposure Settings:
Save (not XC353), Light, Manual or Dark.
Exposure Button:
selected exposure setting.
Quantity Display:
Copy Quantity Button:
20 copies.
section.
section.
Lights when a misfeed occurs. Refer to the
There are five exposure settings: Auto, Toner
Successive pushes of the button will change the
Copy quantity or status codes appear in this area.
Select up to 9 copies, or “C” mode for up to
Refer to
Toner Cartridge
Clear/Stop Button:
quantity. If the key is pressed twice, all programming will be cleared.
Ready Indicator:
ready to make copies. When the light is flashing, after Start is pressed, the copier is warming up and copying will begin automatically.
Start Button:
10
Press this key to stop the copier or to clear copy
When the light is ON (not flashing), the copier is
Press this key to begin copying.

Paper Specifications

Paper Storage

For reliable copier operation and copy quality, Xerox recommends that the paper be stored:
On a flat surface
In a closed container
In a low humidity area
Tightly wrapped, if the ream is partially used.
Paper affected by humidity, and curled paper can cause jams and
Note:
copy quality problems.

Specification Chart

Copy Paper Input Paper Tray
Paper sizes XC351, XC353 and XC355: A6 to A4
XC356: A6 to 216x356 mm
Paper weights Optimum: 75 gsm
Range: 60 to 90 gsm
Capacity (75 gsm) XC351: Single sheet feed
XC353: 30 sheets
XC355/ XC356: Approximately 50 sheets Letterhead Paper Yes Predrilled Paper Yes Labels * Yes (Max 1) Transparencies * Yes (Max 1)
* Use labels and transparencies specifically designed for copiers.
11

Making Copies on the XC351

The Auto Start feature allows you to program the copier while it is warming up. You can select the exposure setting, insert a sheet of paper, and walk away from the copier. Copying will start automatically as soon as the copier is warmed up.
1. Turn the power on.
2. Open the document cover.
3. Place the original
right corner
of the document glass.
face down
in the
upper
4. Set the paper guide to the width of the copy paper.
5. Insert a sheet of paper into the paper feed slot.
Copying will start automatically.
90 seconds after the last copy is made the copier enters Auto Power Saver Mode and the Ready indicator starts flashing. Copying is possible in the Auto Power Saver Mode, but the first copy may take a few seconds longer than usual.
6. Remove the copies one at a time.
12
Wait for the ready indicator to light before inserting the next sheet of paper.
1 minute after the last copy is made, the exposure setting will return to the auto mode.

Making Copies on the XC353, XC355 and XC356

The Auto Start feature allows you to programme any feature while the copier is warming up. You can programme all the features, press the Start button, and walk away from the copier. Copying will start automatically as soon as the copier is ready.
1. Turn the power on.
2. Open the document cover.
3. Place the original
right corner
of the document glass.
face down
in the
upper
4. Set the paper guide to the width of the copy paper.
5. Place paper in the paper tray.
Do not fill above the MAX line.
Special paper and heavy paper must be fed individually.
6. Ensure that the exit tray is fully opened.
13
Making Copies on the XC353, XC355 and XC356
7. To make 1 to 9 copies, press the Copy Quantity button to set the number of copies.
8. To make more than 9 copies, press the Copy Quantity button until C is displayed. The copier will now make up to 20 copies. If there are less than 20 sheets of paper in the paper tray, the copier will make copies until the tray is empty and the P appears in the copy quantity display.
9. Press Start when the Ready indicator lights.
When making the first copies after turning the power switch on, copying will start a few seconds after pressing Start.
To stop copying, press the Stop/Clear button.
1 minute after the last copy is made, the exposure setting will return to the auto mode, and the copy quantity will return to 1.
90 seconds after the last copy is made the copier enters Auto Power Saver Mode and the Ready indicator starts flashing. Copying is possible in the Auto Power Saver Mode, but the first copy may take a few seconds longer than usual.
14

Copy Quality

Copy Contrast

To compensate for light or dark originals there are five copy contrast settings to choose from (4 for XC353). Each time the Exposure button is pressed, the selection will scroll to the next selection:
1 – Auto, 2– Manual, 3 – Light, 4 – Dark, 5 – Toner Save (not XC353).
In selects the exposure based on the original darkness and background.
Select to cancel the Auto mode. Manual is useful for copying originals with text and photos.
Select quality.
Select quality.
Select lower the cost of copying by decreasing overall copy density on each page.
mode, the copier automatically
Auto
Manual
Light
Dark
Toner Save
mode (no indicators will light)
mode to lighten the overall copy
mode to darken the overall copy
(not XC353) mode to
15

Two-Sided Copying

1. Place side 1 original document glass and make a copy.
2. Place side 2 original document glass in the orientation from side 1 original.
3. Place the copy of side 1 paper tray/ paper feed slot.
Remove each two-sided copy promptly. Do not let the copies stack up.
face down
face down
opposite
face down
on the
on the
in the
16

Setting Copy Exposure Range

The exposure settings, Light, Auto and Dark can be adjusted. This can be useful when copies are consistently too dark or too light. These new settings will remain until they are manually changed again.
In the following procedure, it is important to complete step 2
Note:
immediately after step 1, as the copier will return to the ready mode in approximately 10 seconds.
1. Press and hold the Exposure button until the indicator for the current exposure setting starts to flash (approximately 10 seconds).
2. Press and release the Exposure button until the flashing light is under the indicator for the appropriate exposure range.
Approximately 5 seconds after selecting the appropriate indicator the exposure indicator will go out, the auto and ready indicators will light, and the new copy exposure range will be set.
XC353, XC355 and XC356 Copiers only
Pressing the Stop/Clear button will have no effect during this
Note:
procedure.
17
Paper Supply Indicator
P
will flash in the
1. when the paper tray is empty or the paper has not fed correctly.
2. If there is no paper in the paper tray, add paper and press
If you turn the power off, all settings
Note:
will be cleared.
3. If the paper has not fed correctly, carefully remove it and press copying.
If the misfed paper is difficult to remove, remove the paper tray first (XC353/ XC355/ XC356).
Do not reuse paper that has misfed.
(XC353, XC355 and XC356)
Copy Quantity
to finish copying.
Start
to finish
Start
display
18

Misfeed Removal

If the misfeed.
Note:
surface.
The
Misfeed
Misfeed

Paper Feed Slot

Exit Area

indicator flashes, follow the steps below to clear the
indicator will light if the copier is not on a level
1. Carefully remove the misfed paper.
If the misfed paper is difficult to remove, remove the paper tray first (XC353/ XC355/ XC356).
2. Turn the power off and then on to clear the misfeed indicator.
1. Carefully remove the misfed paper.
2. Turn the power off and then on to clear the Misfeed indicator.
Do not use paper that has misfed.
Note:
19
Misfeed Removal

Internal Area

1. Turn the power off.
2. Press and hold the document glass release button on the rear of the copier and return the document glass to the centre of the copier.
XC351 skip to step 5
3. Fold up the exit tray.
4. Remove the paper tray.
5. Lift the copier by the handle and stand it on the exit area.
The document cover should be closed to prevent damage.
20
6. Push the tab to the right to open the bottom cover.
Misfeed Removal
Internal Area
CAUTION:
Be careful not to touch any parts inside the bottom cover.
Be careful not to touch the shiny surface of the copy cartridge or expose it to the light for an extended period of time.
7. Carefully remove the misfed paper.
If the paper accidentally tears, be sure to remove all of the pieces.
8. Close the bottom cover securely.
9. Return the copier to the normal position.
Note:
copier is in the vertical position the misfeed indicator may flash.
10. Turn the power on.
11. If the misfeed indicator still flashes, repeat
If the power is turned on whilst the
steps 1 to 10.
21

Toner Cartridge

When insufficient toner is detected at the start of copying, the toner cartridge replacement indicator will light and the copier searches for toner for up to 1 minute. During this time the document glass will slide back and forth. If the copier still detects insufficient toner, the indicator will start flashing. The copier will not operate until the toner cartridge is replaced.
During multiple sheet copying of a dark original, the toner cartridge replacement indicator may flash and the copier may stop even though toner remains in the cartridge. If this occurs, turn the power off and on again, and restart copying.
A few more copies may be made by using the following procedure.
Note:
Vigorously shake the cartridge horizontally several times, tap the top of the cartridge (label side), with your hand then reinsert the cartridge into the copier.

Toner Cartridge Replacement

1. Turn the power off.
2. Press the front cover open button and open the front cover.
3. Press down on the catch and remove the toner cartridge.
22
4. Vigorously shake the new toner cartridge horizontally several times and then remove the cover.
Return the empty cartridge to Xerox for recycling.
Toner Cartridge Replacement
4. Slide the new toner cartridge in until it locks in place.
5. Close the front cover.
6. Turn the power on.
After installing a new toner cartridge and pressing the start button, the document glass will move back and forth, and the toner cartridge replacement indicator will light for up to 1 minute before copying starts.
23

Toner Cartridge Yield

Low printed Medium High printed Very high printed area area area area
The main factor affecting toner cartridge yield is the printed area of a document. The graph is a sample representation of how the number of copies per cartridge decreases as the printed area increases.
Other factors which can affect the toner cartridge yield are:
The size of the document being copied.
Dark backgrounds.
Leaving the platen cover open.
Double sided copying.
High humidity.
To get the most from your toner cartridge:
Always copy with the document cover closed.
Leave the copier on during the day. Switch off the copier at the end of the working day.
Copy with the exposure control set to Auto exposure unless you need to adjust for the background of your original.
Operate the copier in a dry environment whenever possible.
24

Drum Cartridge Replacement

The useful life of the drum cartridge is approximately 10,000 copies. At 9,700 copies, the Toner Save, Exposure settings, and Ready indicators will flash slowly when the power is turned on, indicating that the replacement cartridge will be needed soon. Copies can still be made. After a further 300 copies, the Ready Indicator will go out, the Toner Save and Contrast Indicators will flash, and the copier will stop operating until the cartridge is replaced.
1. Turn the power off.
2. Press the front cover open button and open the front cover.
3. Press down on the catch and remove the toner cartridge.
XC351 skip to step 6
4. Fold up the exit tray.
5. Remove the paper tray.
6. Lift the copier by the handle and stand it on the exit area on the bottom.
7. Push the bottom cover tab to the right to open the cover.
8. Push the release lever to the left and remove the bottom cover.
25
Drum Cartridge Replacement
9. Push the drum cartridge release lever up to release the drum cartridge.
10. Remove the drum cartridge.
11.
Install the top of the new drum
cartridge along the grooves on both sides.
Rotate the drum cartridge in until it
12. clicks into position.
13. Remove the black cover from the drum cartridge.
14. Reinstall the bottom cover by placing the tab at the lower left into the hole in the
copier as shown right side at a angle
15. Close the bottom cover.
16. Return the copier to the normal position.
XC351 skip to step 19
17. Reinstall the paper tray.
, and by inserting the
.
26
Drum Cartridge Replacement
18. Unfold and open the exit tray.
19. Push the toner cartridge in until it locks in place. Close the front cover.
Perform the following steps to reset the copier.
20. While holding the Exposure button, turn the power on.
All indicators, except the Ready indicator, will light.
21. Release and then press and hold the exposure button until the three exposure indicators light.
If the three exposure indicators do not
Note:
light, turn the power off and repeat steps 20 and 21.
The centre exposure indicator will stay lit (the outside lights will go out) and the Ready indicator will light. The reset is complete.
27

Problem Solving

Problem Solving Chart

The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. Refer to the code information. If the problem persists, please call your local Xerox helpline or representative for assistance.
Condition Possible Causes
Copier does not work.
Copier is on, but does not copy
Blank copies Is the original face down on the document glass? Light or dark copies Is the exposure control adjusted correctly? (Refer
Copies are striped or lined or poor quality.
Copy paper misfeeds frequently.
Status Code Chart
Is the copier plugged in? Is the power switch on? Is the toner cartridge installed correctly? Are any of the indicators lit? (Refer to
.)
Chart
Is the copier out of paper?
to
Copy Quality
Is the document glass or the document cover dirty? Is the lens dirty? (Refer to Is the paper exit blocked? Is the paper guide adjusted to the correct paper
width? Does the paper level in the paper tray exceed the
maximum height line? (XC353/ XC355/ XC356) Is the copy paper damp? Is special copy paper being used? Is there a small piece of paper caught in the
copier?
Copier Maintenance
.)
in this section for status
Status Code
.)
28
Problem Solving
Problem Solving Chart
Condition Possible Causes
Image rubs off the copy easily.
There are fewer copies from the toner cartridge than expected.
Copier takes longer than usual to make the first copy and/or makes a clicking sound. The document cover moves back and forth but no copies are made.
Is the copy paper too heavy? Is the copy paper damp? Is there a misfeed in the fusing area? (Refer to
Misfeed Removal
Have the two thumbscrews been removed from the bottom of the copier? (Refer to
Originals contain pictures, solids, or heavy lines. Originals are forms, newsletters, books etc. The copier is being turned on and off frequently. The document cover is being left open while
making copies. Toner supply may be low. Shake the toner
cartridge.
The copier is searching for toner. Refer to the
Toner Cartridge Replacement
.)
Installation
section.
.)
29
Problem Solving

Status Code Chart

Status
Code
L1 – L8 H2 – H4
Suggested Solution
XC353, XC355 and XC356 Only
Ensure that there is paper in the tray. Paper may not have fed correctly. (Refer to
Supply Indicator
Switch the power OFF. Wait approximately 5 seconds. Then switch the power ON. If the status code continues, call for service.
Copy paper has misfed. (Refer to When the toner cartridge replacement indicator appears, the
toner cartridge will need to be replaced soon. (Refer to
Toner Cartridge
The Toner Save (not XC353), Copy Contrast, and Ready indicators flash to warn you that the drum cartridge will need to be replaced soon. (Refer to
Drum Cartridge Replacement
All lights, except the Ready indicator light. Switch the power OFF. Wait approximately 5 seconds. Switch the power ON. If the status code remains, call for service.
.)
XC353, XC355 and XC356 Only
Misfeed Removal
.)
.)
XC351 Only
Paper
.)
30

Copier Maintenance

Correct care is essential in order to get good quality copies.

Document Glass and Cover

Marks on the document glass or inside
Note:
the document cover will appear on the copy.
1. Wipe the document glass and cover with a soft, clean cloth.
If necessary, dampen the cloth with
Note:

Lens

water or glass cleaner. benzene, or any other volatile cleaning agents.
If the copies have streaks or blotches,
Note:
the lens may be dirty.
1. Turn the power switch off.
2. Press and hold the document glass release button and slide the document glass all the way to the left.
DO NOT
use thinner,
3. Using a standard cotton swab wipe the full length of the lens.
31

Packing the Copier

1. Turn the power off.
2. Disconnect the power cord.
3. Open the cover and remove the toner cartridge.
Reinstall the cover on the toner cartridge and place it in the box.
4. Close the front cover.
XC351 skip to step 7
5. Remove the paper tray.
32
6. Fold up the exit tray.
Packing the Copier
7. Use the handle to stand the copier upright.
8. Never position the copier with the handle facing the side or bottom. This will cause toner to leak. Tape the bottom cover closed.
9. Lower the copier. Place the paper tray on top of the copier (XC353/ XC355/ XC356).
10. Tape the document cover, paper tray, and exit tray, closed.
Only the XC353, XC355 and XC356 will have a paper tray and exit tray.
11. Using the original packaging, pack the copier in the carton as shown in the
Unpacking
section.
33

Technical Data

Type Portable desktop Copy Speed Approximately 3 copies per minute First Copy Out Time 19 seconds (warm)
24 seconds (cold) Copy Ratio 1:1 ±1% Original Size XC351/ XC353/ XC355: Maximum A4
XC356: Maximum 216 mm 356 mm Copy Size XC351/ XC353/ XC355: A6 to A4
XC356: A6 to 216x356mm Exposure System Slit exposure with moving Document Glass Paper Capacity XC351: Single copy
XC353: 30 sheets @ 90 gsm
XC355/ XC356: 50 sheets @ 75 gsm Multicopy XC351: Single copy
XC353/ XC355/ XC356: 1 to 9 copies +C (up to
20), with auto repeat function Power Supply 220 - 240v Ozone 0.002 ppmas Power Consumption 0.7 KW Maximum Weight XC351: 6.5 kg
XC353 XC355: 7 kg XC356: 7.25 kg
Copier dimensions Copier Width Depth Height
XC351 362 mm 353 mm 98 mm XC353/
XC355 XC356 455 mm 353 mm 98 mm
378 mm 353 mm 98 mm
34
Xerox Limited Multimedia Professional Services P.O. Box 17 Bessemer Road Welwyn Garden City Hertfordshire AL7 1HE UK
602P24430
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