Xerox WorkCentre XK35C, WorkCentre XK25C User Manual
WorkCentre XK35c/25c
User Guide
Part No 602P41500 Version 2
Xerox Europe
Channels Group
Bessemer Road
Welwyn Garden City
Herts AL7 1HE
United Kingdow
©v August 1999 Xerox Cor poration. Xerox®. The Document Company®, the stylized X,
DocuPrint, and the identifying product names and numbers herein are trademarks of Xerox
Corporation. Xerox Canada Ltd. And Xerox Europe are licencees of all the trademarks.
Copyright protection claimed includes all forms and matters of copyrightable materials and
information now allowed by sta tu tory or judicial law or hereinafter granted, including without
limitation material generated from the software programs which are displayed on the screen such
as icons, screen display tools, etc. Product names used in this guide may be tradmarks or
registered trademarks of their respective companies and are hereby acknowledged. All nonXerox brands and product names are trademarks or registered trademarks of their respective
companies.
Xerox XKSeries User Guide i
Table of Contents
Preface v
Safety Notes.......................................................................................... v
Helpful Hints..........................................................................................ix
Care of Your WorkCentre ......................................................................ix
Maintenance...........................................................................................ix
WorkCentre Location.............................................................................ix
Supplies ............................................................................................... xi
Supplies .................................................................................................xi
System Requirements.........................................................................xiv
1. Getting Started 1
Components.......................................................................................... 3
Control Locations...................................................................................4
Control Panel.........................................................................................6
Setup..................................................................................................... 9
Installing & Aligning Ink Cartridges...................................................... 12
Using the Automatic Paper Feeder (APF)............................................ 15
Loading Paper.......................................................................................15
Loading Envelopes ...............................................................................16
Using the Paper Tray.......................................................................... 17
Using the Menu Button........................................................................ 18
Changing Ink Cartridges.......................................................................18
Aligning Ink Cartridges..........................................................................18
Setting Paper Size Using the Control Panel.........................................19
Testing the Print Nozzles......................................................................19
Paper Guidelines................................................................................. 20
Paper Selection.....................................................................................21
Guidelines for Special Paper and other Media.....................................22
Transparencies and glossy photo paper...............................................22
Installing Software............................................................................... 23
Overview of WorkCentre Software .......................................................23
General Installation...............................................................................25
ii Table of Contents
Uninstalling Software........................................................................... 26
Windows® 3.1x......................................................................................26
Windows
®
95/98, or Windows® NT.......................................................26
2. Printing 25
Printing a Document From an Application............................................ 26
Printer Settings....................................................................................27
Windows 95/98 and 3.1x Printer Settings.............................................28
Windows NT 4.0 Printer Settings..........................................................28
Printer Properties Tabs.........................................................................29
Printer Properties Buttons & Icons........................................................29
3. Scanning 31
Scanning............................................................................................. 32
Starting the Scan Process................................................................... 32
Scanner Tab Menus............................................................................ 34
Tab Menu Image Window.....................................................................34
Using the Tab Menus............................................................................34
4. Copying 35
Features..............................................................................................36
Making a single Copy.......................................................................... 37
Using the Copy Menu Features...........................................................38
Adjusting Resolution.............................................................................38
Adjusting Contrast or Color Intensity....................................................38
Selecting Media Type ...........................................................................39
Setting Special Copy Features .............................................................39
Enlarging or Reducing the Image .........................................................40
Choosing Colour or B&W Mode............................................................40
Using the Menu Button .........................................................................41
Changing the Number of Copies ..........................................................41
5. Maintenance 43
Managing the Ink Cartridges................................................................ 44
Tips for your ink cartridges.................................................................... 44
Clean Print Head Procedure.................................................................44
Wiping the Ink Cartridge Nozzles and Contacts...................................47
Cleaning the Cartridge Carrier Contacts...............................................48
Replacing the Ink Cartridge ..................................................................49
Cartridge Alignment ..............................................................................51
The Xerox WorkCentre Control Program............................................. 54
Starting the Xerox WorkCentre Control Program .................................54
Xerox WorkCentre Control Program Tab Menus..................................55
Table of Contents
iii
Cleaning the Scanning Glass .............................................................. 56
6. Troubleshooting 57
Clearing Jams .....................................................................................58
Paper Jams While the WorkCentre is Printing......................................58
Tips for Avoiding Paper Jams...............................................................59
Display Error Codes ............................................................................60
Printer Problems..................................................................................61
Print Quali ty Problems.........................................................................64
Paper Feeding Problems.....................................................................69
Scanning Problems ............................................................................71
Diagnostic Display on the Control Panel.............................................. 73
General Tips........................................................................................ 74
Installation.............................................................................................74
Performance .........................................................................................74
Customization .......................................................................................74
Status Message Codes on the Control Panel...................................... 75
Appendix 75
Machine Specifications........................................................................ 75
Scanner ................................................................................................75
Printer....................................................................................................76
Copier....................................................................................................77
General Specifications..........................................................................78
Media Specifications............................................................................ 79
Sizes .....................................................................................................79
Feeding by Media Type ........................................................................80
Certifications........................................................................................82
Energy Star .........................................................................................84
Index
iv Table of Contents
This page intentiona ll y left blank.
Xerox XK35c/25c User Guide v
Preface
Safety Notes
Your WorkCentre and supplies have been designed and tested to meet
strict safety requirements. These include safety agency examination and
approval and compliance to established environmental standards. Please
read the following instructions carefully before operating the WorkCentre,
and refer to them as needed to ensure the continued safe operation of your
WorkCentre.
Follow
all warnings and instructions marked on or supplied with the product.
Symbology: = Hight Voltage, = Warning
Unplug
this WorkCentre from the wall outlet before cleaning. Always use
materials specifically designated for this Workcentre. Use of other materials
may result in poor performance and could create a hazardous situation.
Do not
use aerosol cleaners. Follow the instructions in this User Guide for
proper cleaning methods. Always unplug from the electrical outlet prior to
cleaning.
Never
use supplies or cleaning materials for purposes other than than for
which they were intended. Keep all supplies and materials out of reach of
children.
Do not use
the WorkCentre near water, wet locations, or outdoors.
Do not place
the WorkCentre on an unstable cart, stand, or table. The
WorkCentre may fall, causing personal injury or serious damage to the
WorkCentre.
This product
is equipped with a 3-wire grounding type plug (e.g. plug having
a third grounding pin). This plug will fit only into a grounding-type power
outlet. This is a safety feature. To avoid risk of electric shock, contact your
Preface
vi
electrician to replace the receptable if you are unable to insert the plug into
the outlet. Never use a grounding adapter plug to connect the WorkCentre to
a power source receptacle that lacks a ground connection terminal.
This WorkCentre
should be operated from the tyope of power source
indicated on the marking label. If you are not sure of the type of power
available, consult your local power company.
Do not
allow anything to rest on the power cord. Do not locate the
WorkCentre where persons will step on the cord.
The ON/OFF switch does not
electrically disconnect the machine from the
power supply.
The power supply cord
is the disconnect device for this
equipment. Ensure that installation is near the outlet and is easily
accessible.
Your machine
is equipped with an energy device to conserve power when
the machine is not in use. The machine may be left on continuously.
Preface
vii
Safety Notes
(continued)
Preface
viii
Safety Notes
(continued)
Electricity at Work Regulation (in England and Wales) UK ONLY
Electricity at Work Regulations:
The Electricity at Work Regulation 1989 came into force in England and
Wales on the 1 April 1990. This 1989 Regulation places a duty on all
employers and self-employed persons to ensure the electrical system in their
premises are constructed, maintained and operated in such a manner as to
prevent, so far as reasonably practical, danger. This includes ensuring all
electrical equipment connected to such electrical systems are safely
constructed, maintained and operated.
All Xerox equipment have been designed to exacting safety standards. They
have all undergone a variety of stringent safety tests including earth bond,
insulation resistance and electrical strength tests. Xerox Europe
manufacturing plants have been awarded ISO 9000 quality certification and
are subject to regular audits by the British Standards Institution or equivalent
national standards body. Xerox equipment which has been properly and
regularly serviced and maintained should not have to undergo additional
specific safety tests pursuant to the 1989 Regulation. Customers wishing to
complete safety testing should contact Xe rox Europe Technical Centre (see
page 1) for advice prior to any test implementation.
Xeros equipment should, however, be properly and regularly serviced and
maintained at all times.
Preface
ix
Helpful Hints
Care of Your WorkCentre
Q
Avoid removing the ink jet cartridges from the WorkCentre unless they
are to be replaced.Do not place heavy objects on any surface of the
WorkCentre.Take care not to place liquids on or near the WorkCentre
surface.Avoid placing clips or staples on any WorkCentre surface.
Maintenance
Q
Clean the Document Glass daily and as required.
Q
Do not apply cleaning liquids or sprays directly to the WorkCentre; apply
to the cloth first.
Q
Store paper in a dry area, on a flat surface and in a closed cabinet.
Q
Wrap partially used reams of media tightly.
WorkCentre Location
For reliable WorkCentre operation and copy quality, Xerox recommends:
Q
Place your WorkCentre in a well-ventilated room, positioning it so that
you do not block any ventilation slots or openings, as described in the
safety notes.
Q
Recommended environment:
Temperature: 60o to 90o F (15o to 32o C.
Humidity: 40% to 70%.
Q
Place the WorkCentre on a flat, level surface.
Q
Avoid locations that subject the WorkCentre to:
Direct Sunlight.
Extreme changes in temperature or humidity.
Preface
x
Supplies
Visit the Xerox Web site at
http://www.xerox.com
for additional product
information.
Supplies
To order supplies for your WorkCentre, call or visit your local retailer
Part Numbers for Consumables:
Black Ink Cartridge: 8R7881
Color Ink Cartridge: 8R12591
CAUTION: Non-Xerox ink cartridges will not fit correctly into the
WorkCentre cartridge compartment, and may damage the machine.
Preface
xi
Preface
xii
Preface
xiii
System Requirements
Proper operation of the WorkCentre for printing and scanning requires that
your PC meets or exceeds the following system requirements:
Q
IBM compatible personal computer:
O
Minimum configuration: 486DX, 200MHz, 16 MB RAM, 20 MB free
hard disk space*, Windows 3.1x
O
Recommended configuration: Pentium II, 200MHz, 32 MB RAM,
20 MB free hard disk space*, Windows 3.1x
Q
Windows® operating environment (Windows® 3.1x, Windows® 95,
Windows
®
98, Windows® NT 4.0)
Q
16 MB or more RAM (Windows® 3.1x), 32 MB RAM (Windows® 95, 98),
and 32 MB RAM (Windows
®
NT 4.0)
Q
A USB cable is supplied for printing and scanning functions. If you do not
have a USB port on your PC and you want printing and scanning
functions, you must supply an IEEE 1284 bi-directional parallel cable,
maximum 6 feet/2 metres.
* 20 MB minimum hard disk space required for driver installation only. If
installing the additional software, an additional 90MB free hard disk
space is required (70MB for Pagis Pro
®
, 20MB for MGI PhotoSuite®).
Xerox provides a print driver, TWAIN scanner driver and Control
Program (for ink cartridge management). Pagis Pro and MGI PhotoSuite
are provided if you do not already have a scanner/image editor program;
these two software applications require Windows 95/98 or NT 4.0.
Xerox XK35c/25c User Guide 1
1. Getting Started
This section describes the installation and setup of your WorkCentre. The
following topics are included:
Page
Components .....................................................................2
Control Locations..............................................................3
Control Panel....................................................................5
Setup................................................................................8
Installing & Aligning Ink Cartridges..................................11
Using the Automatic Paper Feeder (APF).......................14
Loading Paper ..................................................................... 14
Loading Envelopes .........................................................15
Using the Paper Tray.....................................................16
Using the Menu Button....................................................17
Changing Ink Cartridges...................................................... 17
Aligning Ink Cartridges ........................................................17
Setting Paper Size Using the Control Panel .......................18
Testing the Print Nozzles ....................................................18
Paper Guidelines ............................................................19
Paper Selection ................................................................... 20
Guidelines for Special Paper and other Media....................21
Transparencies and glossy photo paper ............................. 21
Installing Software...........................................................22
Overview of WorkCentre Software...................................... 22
General Installation.............................................................. 23
Uninstalling Software......................................................24
Windows® 3.1x ....................................................................24
Windows
®
95/98, or Windows® NT...................................... 24
2 Getting Started
Components
The following components are provided with your WorkCentre. Please
examine the carton contents. If any component is missing, contactyour local
Helpline.
Set of CD-ROMs AC Power cord USB cable
NOTE: The black ink cartridge that is initially supplied with the WorkCentre is
a standard capacity cartridge. This initial black cartridge may run out of ink
before the Low Ink Diagnostic Display turns on. Replacement black
cartridges (#8R7881) are higher capacity.
Documentation:
Q
User Guide
Q
Warranty
Registration
Q
Quick Reference
Card
Ink cartridges:
Q
Color #8R12591
Q
Black #8R7881
Q
Warranty
Re
g
istration Card
WorkCentre
Getting Started 3
Control Locations
Familiarise yourself with the machine’s components and controls and their
locations.
Paper tray extension
Platen cover
Scanner module
Control Panel
Display
Output tray extension
Extender
Paper tray extension
Paper tray
Automatic Paper Feeder side paper guide
Manual Paper Feeder guide
Manual Paper Feeder
Automatic Paper Feeder envelope guide
4 Getting Started
Control Locations
(continued)
Scanner module
Cartridge compartment lid/support
Ink cartridge access
Control Panel
Lower left back of machine
Spare ink cartridge compartment
AC power cord socket
Lower right back of machine
On/Off sw i tch
USB port
IEEE 1284 Parallel port
Getting Started 5
Control Panel
Use the following graphic to locate the buttons, and display on the
WorkCentre Control Panel.
1
Resolution
Press to select the print resol ution.
Best Normal Draft
2
Contrast
Press to lighten or darken the image.
Lighten Normal Darken.
3
Media Type
Press to choose the media type to be used.
Transparencies
Glossy paper
Coated paper
Plain paper
ª
9 10 11 12
13
1 2 3 4 5 6 7 8
6 Getting Started
4
Special Copy
Press to set an option.
Fits multiple copies on one sheet (clone).
Auto
Reduces or enlarges the original to fit paper size.
100%
Makes a copy the same size as the original.
5
Copy Size/Scroll
Press and hold one of these two buttons to reduce
or enlarge the copy size from 25% to 400% of the
original document in 1% increments. Also used to
scroll through the menu choices as shown in the
Display.
6
Diagnostic
Lights up when colour cartridge ink level is low.
Display
LEDs
Lights up when black cartridge ink level is low.
Lights up when a paper jam occurs or the paper
feeder is empty.
7
Number of Copies
Press to set the number of copies from 1 to 50.
8
B&W/Color Mode
Press to select between black and white mode and
color mode.
Black and white mode
Colour mode
9
Percent button
Press to change the Display. When this % light is
on, the Display shows the current copy size. When
the LED light is off, the Display shows the current
status of the machine.
10
Display
Used to display machine status, copy size, menu
codes and error codes.
ª
Getting Started 7
11
Menu
Press this button to enter Menu Mode. Each time
you press this button, the Display shows the menu
code:
U01
Change cartridges
U02
Align cartridges
U03
Set paper size
U04
Ink nozzle self test/cleaning
12
Start
Press to start operation or activate your selection.
13
Stop/Cancel
Press to stop an operation or cancel a selection.
This action restores all copy menus to default
settings in standby mode.
8 Getting Started
Setup
Use the following procedure to initially set up your WorkCentre.
1
Open the
shipping carton
on a flat, stable surface. Remove all packing
materials and components. Check the set of components with the
component list. If any components are missing, callyour local Helpline.
2
Remove the
wrapping
from the machine, and place the machine in its
work location. To help guarantee trouble-free operation of your machine,
place it on a flat, stable surface near yourPC. Leave enough space to
allow for easy paper loading, paper unloading, and opening of the front
cover.
NOTE
: Do not place your machine:
X
X
In direct sunlight.
X
X
Near heat sources or air conditioners.
X
X
In dusty or dirty environments.
3
Carefully remove the
shipping tapes
from the machine: the paper exit
tray in the front bottom area, both top sides and the paper feeder tray in
the back of the machine.
Paper exit tray Top side Paper feeder tray
4
Pull the
extension tray
upwards out of the Automatic Paper Feeder until
it clicks into place. Also pull the
paper exit tray
outward from the front
base of the machine. Fold out the
extender
from the paper exit tray
when copying or printing.
ª
Getting Started 9
5
Attach a
printer cable
.
Q
USB cable
(only for Windows 98 PCs): Plug one end into the USB
port on the back of the WorkCentre, and the other end into the USB
port on your PC.
Or
Q
Parallel cable
(not supplied, use IEEE 1284 cable for bi-directional
communications) : Pl ug one end of the para llel cab le into the
matching parallel port on the back of the WorkCentre, and plug the
other end into the matching parallel port on your PC. Swing the two
wire clips on the sides of the WorkCentre parallel port inward until
they lock firmly inside the notches on the parallel cable connector.
Refer to your computer documentation for assistance with this
parallel cable procedure.
CAUTION: Use only one cable – USB or parallel cable. If your PC
does not have both a USB port and Windows 98, you must use a
parallel cable.
Wire clip Parallel port USB port
6
Plug one end of the AC
power cord
into the power socket on the back of
the machine. Plug the other end into a standard AC power outlet.
AC power cord socket
ª
10 Getting Started
Setup
(continued)
7
Turn the WorkCentre
power switch
on. The switch is located on the rear
of the machine, next to the printer ports. Pressing the right, outer side
turns the power on; pressing the left, inner side turns the power off.
Power switch
8
The Control Panel Display will show
000
in a scrolling manner while
the machine is initializing.
9
The Display will show
001
when it is ready for use. Control Panel
mode indicators are set to default values for this setup procedure. When
you first power the machine on and there are no cartridges installed, you
will see the error code
E02
shown in the Display. This means there is
no left (color) cartridge installed. This error code will disappear when you
start the next procedure.
10
Proceed to the next step
Installing & Aligning Ink Cartridges
.
Getting Started 11
Installing & Aligning Ink Cartridges
The WorkCentre is a dual cartridge inkjet printer. You must use a black ink
cartridge and a color ink cartridge. When viewed from the front of the
machine, the color ink cartridge is installed in the left cartridge holder and the
black ink cartridge is installed in the right cartridge holder. Use the following
procedure to install the two ink cartridges and align them.
When installing ink cartridges, you must provide specific information to the
WorkCentre about the cartridges you install. This allows the printer to monitor
ink cartridge utilization.
There are two methods of entering cartridge information.
Q
Using the WorkCentre Control Panel buttons
Q
Using the WorkCentre Control Program software and a PC
The procedures in this section describe ink cartridge installation without
using the WorkCentre Control Program. To install ink cartridges using the
WorkCentre Control Program, see Section
5 Maintenance/Co ntr o l Progr am.
1
Load sheets of paper (A4) into the Automatic
Paper Feeder against the right edge of the
paper feeder. Squeeze the side paper guide
with two fingers to release the guide, and slide
the guide all the way to the left side of the paper
tray.
Ensure that the guide is against the left edge of
the paper. For best results, use high quality xerographic copy paper or
inkjet paper.
2
Open the entire scanner module (not just the document cover) by lifting
the front edge upwards.
3
Support the scanner module by lifting the cartridge compartment
lid/support up so the scanner module rests on the top edge of the
lid/support.
4
Press the
Menu
button. A
U01
message will appear in the Display.
Press
Start
. The cartridge holder will move left to the open change area.
The
L-C
message (left cartridge) will appear.
ª
12 Getting Started
Installing & Aligning the Ink Cartridges
(continued)
5
Unpack the black ink cartridge. Remove the sealing tape.
NOTE
: Hold the cartridge carefully. Do not
touch the electrical contacts on the side and
bottom of the cartridge. Ensure that there are
no pieces of tape remaining on the cartridge.
6
Insert the black cartridge down into the
cartridge holder on the right side of the carrier assembly. Push the
cartridge toward the back of the machine until it snaps into place.
7
Unpack the colour ink cartridge. Remove the sealing tape.
8
Insert the colour cartridge down into the
cartridge holder on the left side of the carrier
assembly. Push it toward the back of the
machine until it clicks into place.
9
Close the cartridge compartment
cover/support and scanner module.
10
The
L-C
message (left cartridge) still appears in the Display. Press
Start
to indicate you have just installed the color ink cartridge in the left
cartridge holder. Pressing Stop indicates that a new color ink cartridge
was not installed (this avoids the alignment procedure).
11
The
r-C
message (right cartridge) will appear in the Display. Press
Start
to indicate you have just installed the black Ink cartridge in the right
cartridge holder. Pressing Stop indicates that a new black Ink cartridge
was not installed (this avoids the alignment procedure).
ª
Getting Started 13
Installing & Aligning the Ink Cartridges
(continued)
12
If you pressed Start to either of the two messages, the alignment
procedure will start. An alignment test pattern sheet will print during
which time the Display will show
L-P
. Review this sheet in response
to the next series of six messages. See an illustration of the alignment
sheet in Section 5
Maintenance/Car tridg e Al ign men t.
13
For the first alignment message, the Display will show “A” plus a number,
as,
A15
. Look this number up on the alignment sheet. If the printed
lines associated with this number are aligned better than any of the other
printed lines in group “A”, press
Start
. If there is another set of printed
lines that are aligned better, press the appropriate
Copy Size/Scroll
button until the number associated with the best-aligned set appears in
the Display. Press
Start
.
NOTE: The machine will time out after one minute if
Start
is not pressed,
and will return to Standby Mode. The Display will then show
001
.
Press
Menu
repeatedly until you see the code
U02
displayed, then
press
Start
to repeat the cartridge alignment process.
14
The Display will show the next alignment message in the series. Repeat
step 13 for these remaining five steps, from “B” through “F”.
15
The Ink Cartridge alignment is completed. Proceed to the next section
Using the Automatic Pap er Feed er
.
14 Getting Started
Using the Automatic Paper Feeder (APF)
Loading Paper
You can load paper, envelopes, card stocks, labels, or transparencies in the
Automatic Paper Feeder. If there is no paper loaded and you attempt to copy
or print, the error message
E01
will appear in the Display. The Automatic
Paper Feeder can hold a maximum of 100 sheets of plain paper, or 10
envelopes or other print media. Depending upon media thickness, maximum
capacity may be reduced.
NOTE: If you experience problems feeding any media in the Automatic Paper
Feeder, place the media into the Manual Paper Feeder one sheet at a time.
1
Pull the Extension Tray on the Automatic Paper Feeder all the way up
until it clicks into place.
2
Prepare the print material for loading. For paper, flex paper back and
forth. For transparencies, fan the stack to prevent feeding failures. Do
not fold or crease the paper. Straighten the edges on a level surface.
NOTE:
For transparencies, be sure to use transparency stock approved
for use with inkjet printers. Refer to the packaging for the transparency
stock to determine the print side. Hold the transparencies by the edges
and avoid touching the print side. Be careful not to scratch or leave
fingerprints on the print side.
3
Load the sheets in the Automatic Paper Feeder. It is located behind the
Manual Paper Feeder. Ensure that the right edge of the media is in
contact with the right side of the feeder. Do not exceed the rated
capacity. Do not mix different types of print media. Refer to the following
instructions for loading each type of print material.
Q
Load paper or transparencies with the print side facing you.
Q
Load letterhead paper with the design side facing you. The top edge
of the sheet with the logo should enter the printer first.
Q
Load drilled paper with the hole punches on the left side when
printing in landscape orientation or right side (portrait orientation) and
the print side facing you.
ª
Getting Started 15
Using the Automatic Paper Feeder/Loading
(continued)
4
Move the side paper guide to the right while squeezing the tab on the
side paper guide. Slide the side paper guide until it lightly touches the
side of the print media.
NOTE: Do not press the guide too tightly to the edge of the print media.
The guide may bend the media or prevent the media from feeding.
5
When you print a file from your PC using the Automatic Paper Feeder,
make sure that you select the source and the correct paper size from
your PC software application before starting your print job. You can also
set paper size at the Control Panel.
Loading Envelopes
When printing envelopes, remember to use
the envelope guide in the Automatic Paper
Feeder.
To load envelopes:
1
Pull the envelope guide out towards you
until it snaps into place at a right angle
to the paper tray.
2
Load envelopes with the address side facing you. The end of the
envelope with the stamp area must enter the feeder first. The right edge
of the envelope must align with the raised edge of the envelope guide.
3
Squeeze the side paper guide and move it to the right until it lightly
touches the envelopes.
NOTE
: If envelopes jam while printing, try reducing the number of envelopes
in the Automatic Paper Feeder. Fan the envelopes back and forth.
CAUTION: Do not feed stamped envelopes. Never use envelopes with
clasps, snaps, windows, coated linings, or self-stick adhesives. These
envelopes may severely damage the printer.
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