Xi70c User Guide
701P99508
4/99
FCC Compliance in the USA
WARNING: This equipment has been tested and found to comply with the
limits for a Class B digital device pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a different circuit than the
receiver.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not specifically approved by the
Xerox Corporation may void the authority granted by the FCC to operate
this equipment.
Shielded cables must be used with this equipment to maintain compliance
with FCC regulations.
ENERGY STAR
As an ENERGY STAR® Partner, Xerox Corporation
has determined that this product meets the ENERGY
STAR® guidelines for energy efficiency.
© 4/1999 by Xerox Corporation. All rights reserved.
Copyright protection claimed includes all forms and matters of copyrighted
material and information now allowed by statutory or judicial law or
hereinafter granted, including without limitation material generated from the
software programs that are displayed on the screen such as icons, screen
display looks, etc.
XEROX®, The Document Company®, and the stylized X are registered
trademarks of Xerox Corporation and Xerox Canada Ltd. is a licensee of all
the trademarks.
Product names used in this guide may be trademarks or registered
trademarks of their respective companies and hereby acknowledged.
ENERGY STAR is a U.S. registered mark.
Information
Service
In the USA and Canada
If you are unable to solve a WorkCentre Xi Series problem using this guide
or the Printer Driver Online Help, do one of the following:
Browse to: http://www.xerox.com
Call: 1 – 800 – TEAM – XRX (1 – 800 – 832 – 6979)
Call from a telephone near your PC and the WorkCentre. Make sure that
both your PC and your WorkCentre are turned on. Before calling, make
sure you have the following information:
• WorkCentre serial number
• Purchase date from your purchase receipt
• Description of the problem
• Windows operating system version (Windows 3.1, 95, 98 or NT4.0)
Supplies
To order supplies for your WorkCentre, call or visit your local retailer. If
your store does not stock these items, you may call:
Xerox SupplyNet toll free at:
1 – 800 – 822 – 2200
Black Cartridge – 8R7903
Color Cartridge – 8R7904
Information
How to obtain a French User Guide
Au Canada et aux États-Unis, pour obtenir la version française du présent
guide d´utilisation, veuillez composer:
1 – 800 – TEAM – XRX (1 – 800 – 832 – 6979)
À l´extérieur des États-Unis et du Canada, veuillez communiquer avec
votre représentant Xerox.
It's Illegal
In the USA
It is against US law to copy copyrighted material without permission of the
copyright owner unless the copying falls within the "Fair Use" or library
reproduction rights of the copyright law. Further information on these U.S.
provisions may be obtained from the Copyright Office, Library of Congress,
Washington, D.C. 20550, or telephone the Copyright Office at (202) 7079100 and ask for circular 21. Copying of other items may be prohibited. If
you have any questions, seek legal advice.
In Canada
In Canada it is against the law to copy copyrighted material without
permission of the copyright owner, unless the copying falls within the
private study, research or criticism provision of the copyright law. Copying
of other items may be prohibited. If you have any questions, seek legal
advice.
i
Table of Contents
Safety Notes................................................................................................ 1
Helpful Hints............................................................................................... 3
Unpacking................................................................................................... 4
Getting to Know Your WorkCentre........................................................... 5
Installation .................................................................................................. 7
Removing shipping material.................................................................. 7
Installing paper trays............................................................................. 7
Loading paper ....................................................................................... 8
Connecting your WorkCentre ............................................................... 9
Choosing a language .......................................................................... 10
Installing print cartridges..................................................................... 10
Aligning the print cartridges ................................................................ 12
Control Panel............................................................................................ 14
Buttons and light indicators................................................................. 14
Liquid crystal display (LCD) ................................................................ 19
Software Installation................................................................................ 20
System requirements.......................................................................... 20
Software installation procedure (Windows
environment)................. 21
Loading application software............................................................... 24
DOS environment ............................................................................... 26
Uninstalling Software .......................................................................... 28
Copy/Print Media...................................................................................... 29
Paper formats and types..................................................................... 29
Driver settings..................................................................................... 32
Precautions......................................................................................... 33
Clearing paper jams............................................................................ 34
Using your WorkCentre as a Copier....................................................... 35
Simple copying.................................................................................... 35
Customizing your copy output............................................................. 36
ii
Table of Contents
Copying extra-large documents.......................................................... 40
Xi70c Bypass Tray.............................................................................. 41
Using your WorkCentre as a Printer ...................................................... 42
Customizing your print output ............................................................. 42
Information about the driver settings................................................... 43
Selecting WorkCentre as your output device...................................... 44
On-line Documentation ....................................................................... 45
Printer Monitor .................................................................................... 46
Using your WorkCentre as a Scanner.................................................... 49
Scanner Screens ................................................................................ 49
Maintenance ............................................................................................. 50
General care ....................................................................................... 50
Print cartridge care and precautions................................................... 50
Replacing the print cartridges ............................................................. 51
Cleaning the print cartridges............................................................... 52
Moving your WorkCentre .................................................................... 54
Service................................................................................................ 54
Troubleshooting....................................................................................... 55
Problems with paper ........................................................................... 55
Problems with print ............................................................................. 56
Problems when printing ...................................................................... 56
Problems when copying...................................................................... 59
Problems when scanning.................................................................... 61
Status and Error Messages..................................................................... 62
Product Characteristics........................................................................... 65
One Year Limited Hardware Warranty.................................................... 68
1
Safety Notes
Your WorkCentre and supplies have been designed and tested to meet
strict safety requirements. These include safety agency examination and
approval and compliance to established environmental standards. Please
read the following instructions carefully before operating the WorkCentre
and refer to them as needed to ensure the continued safe operation of your
W orkCentre.
Follow all warnings and instructions marked on or supplied with the
product.
Symbology:
= High Voltage,
!
= Warning
Unplug this WorkCentre from the wall outlet before cleaning. Always use
materials specifically designated for this WorkCentre. Use of other
materials may result in poor performance and could create a hazardous
situation.
Do not use aerosol cleaners. Follow the instructions in this User Guide for
proper cleaning methods. Always unplug from the electrical outlet prior to
cleaning.
Never use supplies or cleaning materials for purposes other than for which
they were intended. Keep all supplies and materials out of reach of
children.
Do not use this WorkCentre near water, wet locations, or outdoors.
Do not place this WorkCentre on an unstable cart, stand, or table. The
WorkCentre may fall, causing personal injury or serious damage to the
W orkCentre.
This product is equipped with a 3-wire grounding type plug (e.g., a plug
having a third grounding pin). This plug will fit only into a grounding-type
power outlet. This is a safety feature. To avoid risk of electric shock,
contact your electrician to replace the receptacle if you are unable to insert
the plug into the outlet. Never use a grounding adapter plug to connect the
WorkCentre to a power source receptacle that lacks a ground connection
terminal.
This WorkCentre should be operated from the type of power source
indicated on the marking label. If you are not sure of the type of power
available, consult your local power company.
Do not allow anything to rest on the power cord. Do not locate the
WorkCentre where persons will step on the cord.
2
Safety Notes
The ON/OFF switch does not electrically disconnect the machine from
the power supply. The power supply cord is the disconnect device for this
equipment. Insure that installation is near the outlet and is easily
accessible.
Your machine is equipped with an energy saving device to conserve
power when the machine is not in use. The machine may be left on
continuously.
Slots and Openings in the cabinet and in the back and sides of the
WorkCentre are provided for ventilation. To ensure reliable operation of
the WorkCentre and to protect it from overheating, these openings must
not be blocked or covered. The WorkCentre should never be located near
or over a radiator or heat register. This WorkCentre should not be placed
in a built-in installation unless proper ventilation is provided.
Never push objects of any kind into the slots of the WorkCentre as they
may touch dangerous voltage points or short out parts which could result in
a fire or electric shock.
Never spill liquid of any kind on the WorkCentre.
Never remove covers or guards that require a tool for removal. There are
no casual operator serviceable areas within these covers.
Never defeat interlock switches. Machines are designed to restrict
operator access to unsafe areas. Covers, guards and interlock switches
are provided to ensure that the machine will not operate with covers
opened.
Use of an extension cord with this WorkCentre is not recommended
or authorized.
Avoid direct viewing of the document lights. The lamps are bright and,
while not harmful, they may cause an annoying afterimage. Always keep
the document cover closed during operation and storage.
If you need safety information concerning the WorkCentre Xi or Xerox
supplied materials, you may call the following toll-free number.
In the United States or Canada: 1-800-828-6571
3
Helpful Hints
Care of your WorkCentre
• Avoid removing the ink jet cartridges from the WorkCentre unless
they are to be replaced.
• Do not place heavy objects on any surface of the WorkCentre.
• Take care not to place liquids on or near the WorkCentre.
• Avoid placing clips or staples on any WorkCentre surface.
Maintenance
• Clean the Document Glass daily and as required.
• Do not apply cleaning liquids or sprays directly to the WorkCentre;
apply to the cloth first.
• Store paper in a dry area, on a flat surface and in a closed cabinet.
• Wrap partially-used reams of paper tightly.
WorkCentre location
For reliable WorkCentre operation and copy quality, Xerox recommends:
• Place your WorkCentre in a well-ventilated room, positioning it so that
you do not block any ventilation slots or openings, as described in the
safety notes.
• Recommended environment:
– Temperature: 60
° to 95°F / 15° to 35°C.
– Humidity: 20% to 80%.
• Place the WorkCentre on a flat, level surface.
• Avoid locations that subject the WorkCentre to:
– Direct sunlight.
– Extreme changes in temperature or humidity.
4
Unpacking
Important: Keep the carton and all the packing materials in case you have
to repack or ship your WorkCentre. As soon as you have unpacked your
WorkCentre and its accessories, check that all the parts have been
delivered and are undamaged. The packing carton should contain:
1 Your WorkCentre
2 Two print cartridges (color and black)
3 Installation and software application CDs
4 User documentation
5 Input Tray
6 Output Tray
7 Parallel cable
8 Power cord
If anything is missing or damaged, call 1-800-Team-XRX
(1-800-832-6979).
2
3
4
8
7
5
6
1
5
Getting to Know Your WorkCentre
The following illustrations show the main parts of your WorkCentre: those
which you should familiarize yourself with before continuing Installation.
Front view
1Print cartridge carriage (in loading position with cartridges inserted)
2Control panel
3Output tray / with bypass for Xi70c
4Input tray
5Paper jam release
6Scanner module (open)
7Document glass cover (closed)
1
2
3
4
5
6
7
6
Getting to Know Your WorkCentre
Rear/Side view
8 Power cord socket
9 WorkCentre serial number
10 Parallel cable port
11 Main ON/OFF switch
9
10
8
11
7
Installation
Removing shipping material
1. Raise the document cover, remove the sheet of cardboard from the
document glass and then close the document cover.
2. Raise the scanner module to access the print cartridge carriage area.
3. Remove the tape that blocks the print cartridge carriage in its rest
position, pulling on the red REMOVE BEFORE USE tab.
4. Close the scanner module.
Installing paper trays
1. Install the input tray in lower front of
the WorkCentre so that it slides
completely into the slots on the
underside of the bottom cover.
2. Install the output tray in the lateral
guides in the paper output area, above
the input feed tray.
8
Installation (continued)
Loading paper
1. Raise the output tray, to simplify
access to the automatic feeder.
2. Pull out the adjustable paper length
guide on the input tray and make sure
that its adjustable side guides are
completely open.
Note the maximum fill indicators on
the side guides.
3. After fanning the paper thoroughly,
load it as a single stack on the input
tray, inserting it carefully until it stops
inside the machine.
The surface to be printed should be
face downwards in the paper tray. This
is especially important for ink jet media
which is coated on one side.
4. Close the side guides against the
paper margins and the paper length
guide against the trailing edge. Make
sure the paper height is below the
maximum fill line on the side
guides.
9
Installation (continued)
5. Lower the output tray to its operating
position.
During WorkCentre operation, the side
guides on the output tray must remain
open and the paper length guide
should be positioned to accommodate
the paper size used (LE TTER, LEGAL,
A4 are marked on the paper length
guide).
Connecting your WorkCentre
Be sure to power off the WorkCentre
and PC.
1. Plug the connector of the parallel
cable that comes with your
WorkCentre into the socket on the
rear of the machine and close the
spring clips on it.
2. Connect the other end of the parallel
cable to the appropriate port on your
computer.
3. Insert the power cord in the
receptacle on the rear of the machine.
4. Plug the other end of the power cord
into a nearby wall outlet.
The outlet should only supply
power to your WorkCentre a nd not
be shared.
10
Installation (continued)
5. Press the ON/OFF switch, on the left
side of your WorkCentre to switch it
on.
Your WorkCentre will take a few
moments to execute an initialization
cycle; the liquid crystal display (LCD)
on the control panel shows
INITIALIZING. As soon as
initialization is completed, the LCD will
show LANGUAGE: ENGLISH.
Choosing a language
Press OK button for English
Press > or < navigation button for a different language and confirm it by
pressing the OK button.
The LCD will now show INSERT CARTRIDGES.
Installing print cartridges
1. Open the scanner module; the print
carriage will move to the cartridge
loading position.
2. Open the sealed print cartridge
container of the black print cartridge
and remove the print cartridge.
3. Remove the protective film.
Do not touch the electrical contacts
(gold-colored part) or the printing jets
or rest the print cartridge on either of
them.
11
Installation (continued)
4. With the gold-colored electrical
contacts facing the rear of the
WorkCentre, install the print cartridge
in the right-hand location, making sure
that the top of the print cartridge
matches the corresponding label on
the adjacent cover.
5. To seat the print cartridge correctly,
push it down and towards the rear of
machine until it clicks into place.
6. Now open the sealed print cartridge
container of the color print cartridge
and repeat the installation operation
described above, use the left-hand
location adjacent to it’s corresponding
label.
7. Close the scanner module and press
the “10” button on the control panel to
answer “YES” to the new cartridge
questions (both black and color
cartridge) and to align the print heads.
12
Installation (continued)
The LCD shows PLEASE WAIT followed by PRINTHEADS
INITIALIZATION while the WorkCentre initializes the print heads (this takes
at least one minute). As soon as the initialization cycle is completed, the
WorkCentre will execute the print cartridge alignment.
If you have trouble with the print cartridge installation see the
Maintenance section in this User’s Guide.
Aligning the print cartridges
Note: If you disrupt the alignment procedure, the WorkCentre will
assume default settings.
1. The LCD shows the scrolling message BIDIRECTIONAL ALIGNMENT
and the WorkCentre prints a test sheet entitled “Test 1: Bidirectional
alignment.”
2. The LCD shows the message B/W ALIGN SELECT: G” (default value).
If the alignment corresponding to “G” on the test sheet looks the best,
press OK; if not, select a different value using the navigation button <
or > and then press OK.
3. The LCD shows the message “COLOR ALIGN SELECT: 7” (default
value).
If the alignment corresponding to “7” looks the best, press OK; if not,
select a different value using the navigation button < or > and then
press OK.
4. The LCD shows the scrolling message PRINT HEAD ALIGNMENT and
the WorkCentre prints another test sheet entitled “Test 2: Print head
alignment.”
5. The LCD shows the message “HORIZONTAL ALIGN SELECT: G”
(default value).
If the alignment corresponding to “G” on the test sheet looks the best,
press OK; if not, select a different value using the navigation button <
or > and then press OK.
6. The LCD shows the message “VERTICAL ALIGN SELECT: 9” (default
value).
If the alignment corresponding to “9” looks the best, press OK; if not,
select a different value using the navigation button < or > and then
press OK.
13
Installation (continued)
7. The LCD shows ALIGNMENT CONFIRMATION.
The WorkCentre prints another test piece entitled “Alignment
confirmation” and then exits automatically to READY.
This function (ALIGN PRINT HEAD) is generally run from the tool menu; it
can also be operated from the Printer Monitor once the WorkCentre printer
driver is installed (see Printer Monitor), but it must then be followed on the
control panel.
Your WorkCentre is now ready to operate as a copier.
If you want to continue with the installation of the software, go to the
specific section in this User’s guide.
Note that if you switch on your PC now, in Windows 95/98 environments a
screen indicating “New Hardware Found” will be displayed. Just press the
Cancel button on this screen.
14
Control Panel
The control panel has buttons and lights that are used to control and
display the conditions of the WorkCentre. The messages on the LCD
indicate the current operating condition of your WorkCentre.
C
1 3 92 4 5 86 7 10 11 12
Buttons and light indicators
1 - Copy Quality Button
In standby: selects an image quality value.
Light indicators: Shows the image quality selected (Best, Normal, Draft)
2 - Color Intensity Button
In standby: selects a copy quality value.
Light indicators: Shows the copy quality selected (more or less contrast).
3 - Reduction/Enlargement Buttons
In standby: selects a fixed scaling value.
Light indicators: Shows the copy scale selected.
4 - UP and DOWN 25% / 400% ARROW Buttons
In standby: increases/decreases the copy percentage.
5 - Group of four light indicators on printer image
• COLOR CARTRIDGE light indicator (left)
Signals ink level low or no cartridge present
on = low ink or no cartridge
off = cartridge detected
15
Control Panel (continued)
• JAM light indicator (center)
Signals paper jam
on = jam detected
off = jam removed/no jam
• B/W CARTRIDGE light indicator (right)
Signals ink level low or no cartridge present
on = low ink or no cartridge
off = cartridge detected
• PAPER light indicator (lower center)
On copy/print command, tests for paper
on = no paper detected
off = paper present
6 - Cluster of four NAVIGATION Buttons
Up/Down: Scrolls up and down the Copy Features or Tools menu
parameters.
Left/Right: Scrolls through choices for a particular parameter in a menu.
Enabled only when either the Tools or the Features menu is active; scrolls
up and down categories and left and right parameters
7 - Two buttons
• “10” Button
In standby: sets the number of copies, increasing/decreasing by 10.
• “1” Button
In standby: sets the number of copies, increasing/decreasing the
quantity by 1.
8 - Group of four function buttons
Button
Validates a choice for a parameter; enabled only when either the
Tools or the Copy Features menu is active
Exit Button
Causes exit from the activated menu; enabled only when either the
Tools or the Copy Features menu is active
16
Control Panel (continued)
Copy Features Button
Accesses the functions in the Copy Features menu.
TOOLS Button
The Tools menu contains a series of control functions that allow
you to maintain the efficiency of your WorkCentre.
How to access
With the WorkCentre in stand-by (READY TO COPY.....100%.....1),
press the Tools button on the control panel.
How to operate within the menu
1. To move through the menu, use the navigation buttons
∧
or ∨ on the
control panel.
2. To select the function displayed or to confirm a selection made within
the function, press the OK button on the control panel.
3. To make a selection within the function, use the navigation buttons < or
> on the control panel.
Menu items
PRINT HEAD ALIGNMENT
This function should be run whenever you insert, remove or replace a
print cartridge (see Installation and Replacing the print cartridges).
Pressing OK on the control panel when this function displayed on the
LCD initiates the operation.
PRINT HEAD CLEANING
Pressing OK on the control panel when this function displayed on the
LCD causes a print cartridge cleaning cycle to be executed. The LCD
displays CLEANING... during the operation.
RESTORE FACTORY SETTINGS
Pressing OK on the control panel when this function displayed on the
LCD causes the WorkCentre setup values defined in the factory to be
restored, clearing any customized settings you may have made.
17
Control Panel (continued)
DEFAULT SET
Pressing OK on the control panel when this function is displayed on the
LCD allows you to set customized default values.
When you press OK, the LCD will show START DEFAULT and the first
default value flashes.
LCD message Default value
(flashing)
Other values
START DEFAULT COLOR B/W
AUTO CLEAR TIME 60 SEC 30 SEC
90 SEC
120 SEC
OFF
INK LEV. WARNING OFF ON
IMAGE QUALITY NORMAL BEST
DRAFT
RETURN TO PRINT AUTOMATIC OFF
2 MIN
5 MIN
15 MIN
30 MIN
LANGUAGE ENGLISH FRANCAIS
ITALIANO
ESPANOL
DEUTSCH
PORTOGUES
CZECH
POLISH
HUNGARIAN
NEDERLANDS
SLEEP MODE OFF 12 MIN
8 HOURS
POWER SAVE MODE OFF 45 SEC
90 SEC
2 MIN
5 MIN
ZOOM R/E PRESET ENTRY : 100% ENTRY : 25 %(min)
ENTRY : 400%(max)
DRY DELAY TIME OFF ON
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