Xerox workcentre wc3655 User Manual
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Document version 1.0: June 2014
BR9441_en-us
Contents
1 Safety 11
Electrical Safety ............................................................................................................................................................. 12
General Guidelines................................................................................................................................................ 12
Power Cord .............................................................................................................................................................. 12
Emergency Turn Off ............................................................................................................................................. 13
Laser Safety............................................................................................................................................................. 13
Operational Safety ....................................................................................................................................................... 14
Operational Guidelines ....................................................................................................................................... 14
Ozone Release ........................................................................................................................................................ 14
Printer Location ..................................................................................................................................................... 14
Printer Supplies ...................................................................................................................................................... 15
Maintenance Safety .................................................................................................................................................... 16
Printer Symbols .............................................................................................................................................................. 17
Environmental, Health, and Safety Contact Information ............................................................................. 18
2 Features 19
Parts of the Printer ....................................................................................................................................................... 20
Front View ................................................................................................................................................................ 20
Rear View ................................................................................................................................................................. 21
Internal Parts .......................................................................................................................................................... 21
Control Panel .......................................................................................................................................................... 22
Power Saver Mode ........................................................................................................................................................ 24
Setting the Power Saver Timer ........................................................................................................................ 24
Exiting Power Saver Mode ................................................................................................................................. 24
Information Pages ....................................................................................................................................................... 25
Configuration Report ........................................................................................................................................... 25
Printing the Configuration Report ..................................................................................................................
Administrative Features ............................................................................................................................................. 26
CentreWare Internet Services .......................................................................................................................... 26
Finding the IP Address of the Printer ............................................................................................................ 26
More Information ......................................................................................................................................................... 27
25
3 Installation and Setup 29
Installation and Setup Overview ............................................................................................................................. 30
Selecting a Location for the Printer ....................................................................................................................... 31
Connecting the Printer ................................................................................................................................................ 32
Selecting a Connection Method ...................................................................................................................... 32
Physically Connecting the Printer to the Network .................................................................................... 33
Connecting to a Computer Using USB.......................................................................................................... 33
Connecting to a Telephone Line ..................................................................................................................... 34
Xerox® WorkCentre® 3655 Multifunction Printer 3
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Turning the Printer On and Off ........................................................................................................................ 34
Configuring Network Settings .................................................................................................................................. 36
About TCP/IP and IP Addresses ...................................................................................................................... 36
Enabling the Printer for Scanning ........................................................................................................................... 37
Installing the Software ............................................................................................................................................... 38
Operating System Requirements .................................................................................................................... 38
Installing the Print Drivers for a Windows Network Printer .................................................................. 38
Installing the Print Drivers for a Windows USB Printer ........................................................................... 39
Installing Print Drivers for Macintosh OS X Version 10.7 and Later .................................................. 40
Installing Scan Drivers for Macintosh ........................................................................................................... 41
Installing Drivers and Utilities for UNIX and Linux .................................................................................. 41
Other Drivers ........................................................................................................................................................... 42
Installing the Printer as a Web Service on Devices .......................................................................................... 43
4 Paper and Media 45
Supported Paper............................................................................................................................................................ 46
Recommended Media ......................................................................................................................................... 46
Ordering Paper ....................................................................................................................................................... 46
General Paper Loading Guidelines ................................................................................................................. 46
Paper That Can Damage Your Printer........................................................................................................... 47
Paper Storage Guidelines ................................................................................................................................... 47
Supported Paper Types and Weights ............................................................................................................ 48
Supported Standard Paper Sizes ..................................................................................................................... 48
Supported Paper Types and Weights for Automatic 2-Sided Printing ............................................. 49
Supported Standard Paper Sizes for Automatic 2-Sided Printing ...................................................... 49
Supported Custom Paper Sizes ........................................................................................................................ 49
Loading Paper ................................................................................................................................................................ 50
Loading Paper in the Bypass Tray ..................................................................................................................
Loading Small Paper Sizes in the Bypass Tray ........................................................................................... 52
Configuring Trays 1–4 for the Paper Length .............................................................................................. 55
Loading Paper in Trays 1–4 ............................................................................................................................... 57
Configuring Tray Behavior ................................................................................................................................ 59
Printing on Special Paper ........................................................................................................................................... 60
Envelopes ................................................................................................................................................................. 60
Labels ......................................................................................................................................................................... 63
50
5 Printing 65
Printing Overview .......................................................................................................................................................... 66
Selecting Printing Options ......................................................................................................................................... 67
Print Driver Help .................................................................................................................................................... 67
Windows Printing Options ................................................................................................................................. 67
Macintosh Printing Options .............................................................................................................................. 69
Printing Features ........................................................................................................................................................... 70
Printing on Both Sides of the Paper ............................................................................................................... 70
Orientation .............................................................................................................................................................. 71
Selecting Paper Options for Printing .............................................................................................................. 72
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Printing Multiple Pages to a Single Sheet .................................................................................................... 72
Printing Booklets ................................................................................................................................................... 73
Print Quality ............................................................................................................................................................ 73
Lightness .................................................................................................................................................................. 73
Contrast .................................................................................................................................................................... 74
Printing Watermarks ............................................................................................................................................ 74
Scaling ....................................................................................................................................................................... 75
Printing Mirror Images ........................................................................................................................................ 75
Printing from a USB Flash Drive ...................................................................................................................... 75
Printing Special Job Types ................................................................................................................................. 76
Using Custom Paper Sizes ......................................................................................................................................... 78
Defining Custom Paper Sizes ............................................................................................................................ 78
Creating and Saving Custom Paper Sizes .................................................................................................... 78
Printing on Custom Paper Sizes ....................................................................................................................... 79
6 Copying 81
Basic Copying ................................................................................................................................................................. 82
Document Glass..................................................................................................................................................... 82
Document Glass Guidelines .............................................................................................................................. 82
Document Feeder ................................................................................................................................................. 83
Duplex Automatic Document Feeder Guidelines ...................................................................................... 83
Copying an ID Card .............................................................................................................................................. 83
Adjusting Copying Options ....................................................................................................................................... 85
Basic Settings ......................................................................................................................................................... 86
Image-Quality Settings ...................................................................................................................................... 87
Output Adjustments ............................................................................................................................................ 88
7 Scanning 91
Basic Scanning ............................................................................................................................................................... 92
Document Glass..................................................................................................................................................... 93
Document Glass Guidelines .............................................................................................................................. 93
Document Feeder ................................................................................................................................................. 93
Duplex Automatic Document Feeder Guidelines ...................................................................................... 94
Scanning to a USB Flash Drive ................................................................................................................................. 95
Scanning to a Shared Folder on a Network Computer ................................................................................... 96
Sharing a Folder on a Windows Computer.................................................................................................. 96
Sharing a Folder Using Macintosh OS X Version 10.7 and Later ........................................................ 97
Adding a Folder as an Address Book Entry Using CentreWare Internet Services......................... 97
Adding a Folder as an Address Book Entry Using the Address Book Editor .................................... 98
Scanning to a Folder on a Network Computer .......................................................................................... 98
Scanning to an Email Address .................................................................................................................................. 99
Scanning to Web Services on Devices ................................................................................................................. 100
Scanning Images into an Application on a USB Connected Computer ................................................. 101
Scanning an Image into an Application .................................................................................................... 101
Scanning an Image Using Windows XP ..................................................................................................... 101
Scanning an Image Using Windows Vista or Windows 7 .................................................................... 102
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Contents
Adjusting Scanning Settings ................................................................................................................................... 103
Setting the Output Color .................................................................................................................................. 103
Setting the Scan Resolution ............................................................................................................................ 103
Selecting 2-Sided Scanning ............................................................................................................................. 104
Setting the File Format ..................................................................................................................................... 104
Making the Image Lighter or Darker ........................................................................................................... 104
Adjusting the Sharpness ................................................................................................................................... 104
Adjusting the Contrast ...................................................................................................................................... 105
Automatically Suppressing Background Variation ................................................................................. 105
Specifying the Original Size ............................................................................................................................ 105
Erasing Edges........................................................................................................................................................ 105
8 Faxing 107
Configuring the Printer for Faxing........................................................................................................................ 108
Document Glass................................................................................................................................................... 108
Document Glass Guidelines ............................................................................................................................ 108
Document Feeder ............................................................................................................................................... 109
Duplex Automatic Document Feeder Guidelines .................................................................................... 109
Basic Faxing .................................................................................................................................................................. 110
Sending an Embedded Fax ..................................................................................................................................... 111
Selecting Fax Options ................................................................................................................................................ 113
Adjusting Brightness and Sharpness ........................................................................................................... 113
Automatically Suppressing Background Variation ................................................................................. 114
Adjusting the Contrast ...................................................................................................................................... 114
Specifying the Size of the Original ............................................................................................................... 114
Selecting Reducing or Splitting ...................................................................................................................... 115
Setting Up Book Faxing .................................................................................................................................... 115
Printing a Confirmation Report ..................................................................................................................... 115
Selecting the Starting Rate ............................................................................................................................. 115
Sending a Delayed Fax ..................................................................................................................................... 116
Sending Header Text ......................................................................................................................................... 116
Sending a Fax to a Remote Mailbox............................................................................................................ 117
Storing a Fax in a Local Mailbox ................................................................................................................... 117
Printing Local Mailbox Documents .............................................................................................................. 117
Deleting Local Mailbox Documents ............................................................................................................. 118
Storing a Fax for Local or Remote Polling ................................................................................................. 118
Printing or Deleting Stored Faxes ................................................................................................................. 118
Polling a Remote Fax ......................................................................................................................................... 119
Building a Fax Job ............................................................................................................................................... 119
Sending a Server Fax ................................................................................................................................................. 121
Selecting Server Fax Options .......................................................................................................................... 122
Sending an Internet Fax .......................................................................................................................................... 125
Selecting Internet Fax Options ...................................................................................................................... 127
Sending a LAN Fax ..................................................................................................................................................... 131
Using the Address Book ............................................................................................................................................ 132
Adding an Individual Entry to the Device Address Book ..................................................................... 132
Editing or Deleting Favorites in the Device Address Book ................................................................... 133
6 Xerox® WorkCentre® 3655 Multifunction Printer
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9 Maintenance 135
Cleaning the Printer ................................................................................................................................................... 136
General Precautions ........................................................................................................................................... 136
Cleaning the Exterior ......................................................................................................................................... 137
Cleaning the Scanner ........................................................................................................................................ 137
Cleaning the Interior ......................................................................................................................................... 139
Ordering Supplies ........................................................................................................................................................ 140
Consumables ........................................................................................................................................................ 140
Routine Maintenance Items ........................................................................................................................... 140
When to Order Supplies .................................................................................................................................... 141
Viewing Printer Supply Status ........................................................................................................................ 141
Toner Cartridges .................................................................................................................................................. 142
Recycling Supplies ............................................................................................................................................... 143
Managing the Printer ................................................................................................................................................ 144
Adjusting the Altitude ....................................................................................................................................... 144
Moving the Printer .............................................................................................................................................. 144
10 Troubleshooting 147
General Troubleshooting ......................................................................................................................................... 148
Printer Has Two Power Switches ................................................................................................................... 148
Restarting the Printer ........................................................................................................................................ 148
Printer Does Not Turn On ................................................................................................................................. 149
Printer Resets or Turns Off Frequently ........................................................................................................ 149
Document Prints From Wrong Tray ............................................................................................................. 149
Automatic 2-Sided Printing Problems ......................................................................................................... 150
Paper Tray Does Not Close .............................................................................................................................. 150
Printing Takes Too Long ...................................................................................................................................
Printer Does Not Print ........................................................................................................................................ 151
Printer Makes Unusual Noises ........................................................................................................................ 151
Condensation Has Formed Inside the Printer .......................................................................................... 152
Paper Jams .................................................................................................................................................................... 153
Locating Paper Jams .......................................................................................................................................... 153
Minimizing Paper Jams ..................................................................................................................................... 154
Clearing Paper Jams .......................................................................................................................................... 155
Troubleshooting Paper Jams .......................................................................................................................... 165
Print-Quality Problems ...................................................................................................................................... 167
Copy and Scan Problems .................................................................................................................................. 172
Fax Problems ........................................................................................................................................................ 173
Getting Help .................................................................................................................................................................. 175
Control Panel Messages ................................................................................................................................... 175
Using the Integrated Troubleshooting Tools ........................................................................................... 176
Online Support Assistant .................................................................................................................................. 176
Remote Services .................................................................................................................................................. 176
Information Pages.............................................................................................................................................. 177
More Information ............................................................................................................................................... 177
150
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Contents
A Specifications 179
Printer Configurations and Options ..................................................................................................................... 180
Available Configurations .................................................................................................................................. 180
Standard Features .............................................................................................................................................. 180
Options and Upgrades ...................................................................................................................................... 181
Physical Specifications .............................................................................................................................................. 182
Weights and Dimensions ................................................................................................................................. 182
Standard Configuration ................................................................................................................................... 182
Configuration Specifications with Optional 550-Sheet Feeder ......................................................... 183
Clearance Requirements .................................................................................................................................. 183
Clearance Requirements with Optional 550-Sheet Feeder ................................................................. 184
Environmental Specifications ................................................................................................................................. 185
Temperature ......................................................................................................................................................... 185
Relative Humidity ............................................................................................................................................... 185
Elevation ................................................................................................................................................................. 185
Electrical Specifications ............................................................................................................................................ 186
Power Supply Voltage and Frequency ........................................................................................................ 186
Power Consumption ........................................................................................................................................... 186
ENERGY STAR Qualified Product ................................................................................................................... 186
Performance Specifications .................................................................................................................................... 187
Print Speed ............................................................................................................................................................ 187
B Regulatory Information 189
Basic Regulations ........................................................................................................................................................ 190
United States FCC Regulations ...................................................................................................................... 190
Canada .................................................................................................................................................................... 190
European Union ...................................................................................................................................................
European Union Lot 4 Imaging Equipment Agreement Environmental Information .............. 191
Germany ................................................................................................................................................................. 192
Turkey RoHS Regulation ................................................................................................................................... 193
Regulatory Information for 2.4 GHz Wireless Network Adapter ...................................................... 193
Copy Regulations ........................................................................................................................................................ 194
United States ........................................................................................................................................................ 194
Canada .................................................................................................................................................................... 195
Other Countries .................................................................................................................................................... 196
Fax Regulations ........................................................................................................................................................... 197
United States ........................................................................................................................................................ 197
Canada .................................................................................................................................................................... 198
European Union ................................................................................................................................................... 199
South Africa .......................................................................................................................................................... 199
New Zealand ......................................................................................................................................................... 199
Material Safety Data Sheets .................................................................................................................................. 201
190
C Recycling and Disposal 203
All Countries .................................................................................................................................................................. 204
8 Xerox® WorkCentre® 3655 Multifunction Printer
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North America .............................................................................................................................................................. 205
European Union ........................................................................................................................................................... 206
Domestic/Household Environment .............................................................................................................. 206
Professional/Business Environment ............................................................................................................. 206
Collection and Disposal of Equipment and Batteries ............................................................................ 207
Battery Symbol Note ......................................................................................................................................... 207
Battery Removal .................................................................................................................................................. 207
Other Countries............................................................................................................................................................ 208
Contents
Xerox® WorkCentre® 3655 Multifunction Printer 9
User Guide
• Environmental, Health, and Safety Contact Information ................................................................................ 18
1
Safety
This chapter includes:
• Electrical Safety ................................................................................................................................................................ 12
• Operational Safety .......................................................................................................................................................... 14
• Maintenance Safety ....................................................................................................................................................... 16
• Printer Symbols ................................................................................................................................................................. 17
Your printer and the recommended supplies have been designed and tested to meet strict safety
requirements. Attention to the following information ensures the continued safe operation of your Xerox
printer.
Xerox® WorkCentre® 3655 Multifunction Printer 11
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Safety
• Laser Safety ........................................................................................................................................................................ 13
Electrical Safety
This section includes:
• General Guidelines ........................................................................................................................................................... 12
• Power Cord ......................................................................................................................................................................... 12
• Emergency Turn Off ........................................................................................................................................................ 13
General Guidelines
WARNINGS:
• Do not push objects into slots or openings on the printer. Touching a voltage point or shorting
out a part could result in fire or electric shock.
• Do not remove the covers or guards that are fastened with screws unless you are installing
optional equipment and are instructed to do so. Turn off the printer when performing these
installations. Disconnect the power cord when removing covers and guards for installing optional
equipment. Except for user-installable options, there are no parts that you can maintain or
service behind these covers.
The following are hazards to your safety:
• The power cord is damaged or frayed.
• Liquid is spilled into the printer.
• The printer is exposed to water.
• The printer emits smoke, or the surface is unusually hot.
• The printer emits unusual noise or odors.
• The printer causes a circuit breaker, fuse, or other safety device to activate.
If any of these conditions occur, do the following:
1. Turn off the printer immediately.
2. Disconnect the power cord from the electrical outlet.
3. Call an authorized service representative.
Power Cord
• Use the power cord supplied with your printer.
• Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the
cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check
the outlet.
12 Xerox® WorkCentre® 3655 Multifunction Printer
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Safety
• Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a
ground connection terminal.
WARNING: Avoid the potential of electrical shock by ensuring that the printer is grounded properly.
Electrical products can be hazardous if misused.
• Only use an extension cord or power strip designed to handle the electrical current capacity of the
printer.
• Verify that the printer is plugged into an outlet that is providing the correct voltage and power.
Review the electrical specification of the printer with an electrician if necessary.
• Do not place the printer in an area where people can step on the power cord.
• Do not place objects on the power cord.
• Do not plug or unplug the power cord while the power switch is in the On position.
• If the power cord becomes frayed or worn, replace it.
• To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord.
The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary
to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.
Emergency Turn Off
If any of the following conditions occur, turn off the printer immediately and disconnect the power cord
from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if:
• The equipment emits unusual odors or makes unusual noises.
• The power cable is damaged or frayed.
• A wall panel circuit breaker, fuse, or other safety device has been tripped.
• Liquid is spilled into the printer.
• The printer is exposed to water.
• Any part of the printer is damaged.
Laser Safety
This printer complies with laser product performance standards set by governmental, national, and
international agencies and is certified as a Class 1 Laser Product. The printer does not emit hazardous
light because the beam is totally enclosed during all modes of customer operation and maintenance.
WARNING: Use of controls, adjustments, or performance of procedures other than those specified in
this manual can result in hazardous radiation exposure.
Xerox® WorkCentre® 3655 Multifunction Printer 13
User Guide
Safety
Operational Safety
Your printer and supplies were designed and tested to meet strict safety requirements. These include
safety agency examination, approval, and compliance with established environmental standards.
Your attention to the following safety guidelines helps to ensure the continued, safe operation of your
printer.
Operational Guidelines
• Do not remove any paper trays while the printer is printing.
• Do not open the doors when the printer is printing.
• Do not move the printer when it is printing.
• Keep hands, hair, neckties, and so on, away from the exit and feed rollers.
• Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove
the protective covers.
Ozone Release
This printer produces ozone during normal operation. The amount of ozone produced is dependent on
copy volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone.
Install the printer in a well-ventilated room.
For more information in the United States and Canada, go to www.xerox.com/environment. In other
markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.
Printer Location
• Place the printer on a level, solid, non-vibrating surface with adequate strength to hold its weight.
To find the weight for your printer configuration, see Physical Specifications on page 182.
• Do not block or cover the slots or openings on the printer. These openings are provided for
ventilation and to prevent overheating of the printer.
• Place the printer in an area where there is adequate space for operation and servicing.
• Place the printer in a dust-free area.
• Do not store or operate the printer in an extremely hot, cold, or humid environment.
• Do not place the printer near a heat source.
• Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.
• Do not place the printer where it is directly exposed to the cold air flow from an air conditioning
system.
• Do not place the printer in locations susceptible to vibrations.
• For optimum performance, use the printer at the elevations specified in Elevation on page 185.
14 Xerox® WorkCentre® 3655 Multifunction Printer
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Safety
Printer Supplies
• Use the supplies designed for your printer. The use of unsuitable materials can cause poor
performance and a possible safety hazard.
• Follow all warnings and instructions marked on, or supplied with, the product, options, and supplies.
• Store all consumables in accordance with the instructions given on the package or container.
• Keep all consumables away from the reach of children.
• Never throw toner, print/drum cartridges, or toner containers into an open flame.
• When handling cartridges, for example toner and such, avoid skin or eye contact. Eye contact can
cause irritation and inflammation. Do not attempt to disassemble the cartridge, which can increase
the risk of skin or eye contact.
CAUTION: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreement,
and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance
caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The
Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary
outside these areas. Please contact your Xerox representative for details.
Xerox® WorkCentre® 3655 Multifunction Printer 15
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Safety
Maintenance Safety
• Do not attempt any maintenance procedure that is not specifically described in the documentation
supplied with your printer.
• Do not use aerosol cleaners. Clean with a dry lint-free cloth only.
• Do not burn any consumables or routine maintenance items. For information on Xerox supplies
recycling programs, go to www.xerox.com/gwa.
16 Xerox® WorkCentre® 3655 Multifunction Printer
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Do not burn the item.
Printer Symbols
Symbol Description
Warning:
Indicates a hazard which, if not avoided, could result in death or serious injury.
Caution:
Indicates a mandatory action to take in order to avoid damage to the property.
Hot surface on or in the printer. Use caution to avoid personal injury.
Safety
Do not expose the imaging unit to light for more than 10 minutes.
Do not expose the imaging unit to direct sunlight.
Do not touch the part or area of the printer.
Warning:
Wait for the printer to cool for the specified time before touching the fuser.
This item can be recycled. For details, see Recycling and Disposal on page 203.
Xerox® WorkCentre® 3655 Multifunction Printer 17
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Safety
Environmental, Health, and Safety Contact Information
For more information on Environment, Health, and Safety in relation to this Xerox product and supplies,
contact the following customer help lines:
United States and Canada: 1-800-ASK-XEROX (1-800-275-9376)
Europe: +44 1707 353 434
For product safety information in the United States and Canada, go to www.xerox.com/environment.
For product safety information in Europe, go to www.xerox.com/environment_europe.
18 Xerox® WorkCentre® 3655 Multifunction Printer
User Guide
• More Information ............................................................................................................................................................ 27
2
Features
This chapter includes:
• Parts of the Printer ........................................................................................................................................................... 20
• Power Saver Mode ........................................................................................................................................................... 24
• Information Pages ........................................................................................................................................................... 25
• Administrative Features ................................................................................................................................................ 26
Xerox® WorkCentre® 3655 Multifunction Printer 19
User Guide
Features
• Control Panel ..................................................................................................................................................................... 22
Parts of the Printer
This section includes:
• Front View ........................................................................................................................................................................... 20
• Rear View ............................................................................................................................................................................ 21
• Internal Parts ..................................................................................................................................................................... 21
Front View
1. Tray 1
2. Bypass Tray
3. Front Door
4. Output Tray Paper Stop
5. Control Panel
20 Xerox® WorkCentre® 3655 Multifunction Printer
User Guide
6. Duplex Automatic Document Feeder
7. Staple Cartridge Door
8. Output Tray
9. Front Door Handle
10. Optional 550-Sheet Feeders (Trays 2–4)
Rear View
Features
1. USB Type B Port
2. Ethernet Connector
3. USB Type A Port
4. USB Type A Port
5. Rear Door
6. Duplex Unit
Internal Parts
7. Transfer Roller
8. Fuser
9. USB Type A Port
10. Power Switch
11. Power Connector
12. Fax Line Connector
<Select Value>, X model only
Xerox® WorkCentre® 3655 Multifunction Printer 21
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Features
1. Output Tray Paper Stop
2. Front Door
3. Smart Kit Drum Cartridge
4. Toner Cartridge
5. Duplex Automatic Document Feeder
6. Document Cover
7. Document Glass
8. Staple Cartridge
Control Panel
The control panel consists of a touch screen and buttons you press to control the functions available on
the printer. The control panel:
• Displays the current operating status of the printer.
• Provides access to print features.
• Provides access to reference materials.
• Provides access to Tools and Setup menus.
• Provides access to Troubleshooting menus and videos.
• Prompts you to load paper, replace supplies, and clear jams.
• Displays errors and warnings.
22 Xerox® WorkCentre® 3655 Multifunction Printer
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Features
Touch Screen
15
Power Saver button
This button enters and exits the low-power mode.
16
Help Button
This button displays information about the current selection on the touch screen.
17
Log In/Out Button
This button provides access to password-protected features.
Item
1
2
3 Services Button
Name Description
Display
Services Home
Button
The screen displays information, and provides access to printer functions.
This button provides access to printer features, such as copy, scan, and fax, on the touch
screen.
This button returns to the active service from the Job Status or Machine Status screens,
or to a preset service.
4 Job Status Button This button displays lists of all active, secure, or completed jobs on the touch screen.
5
6
Machine Status
Button
Alphanumeric
Keypad
This button displays the status of the printer on the touch screen.
The keypad enters alphanumeric information.
7 C (clear) Button This button deletes numeric values or the last digit entered using the alphanumeric keys.
8 Dial Pause Button This button inserts a pause in a telephone number when it transmits a fax.
9 Interrupt Button This button pauses the current job to run a more urgent print, copy, or fax job.
10 Start Button This button starts the selected copy, scan, fax, or Print From job, such as Print from USB.
11 Stop Button
12 Clear All Button
This button stops the current job temporarily. To cancel or resume your job, follow the
onscreen instructions.
This button clears previous and changed settings for the current selection. To reset all
features to their default settings and clear existing scans, press this button twice.
13 Power Button This button powers up or powers down the printer.
14 Language Button This button changes the touch screen language and keyboard settings.
Xerox® WorkCentre® 3655 Multifunction Printer 23
User Guide
Features
Power Saver Mode
You can set the time the printer spends idle in ready mode before the printer transitions to a lower
power level.
Setting the Power Saver Timer
1. At the printer control panel, press the Machine Status button, then touch the Tools tab.
2. Touch General.
3. If needed, log in as administrator. For details, see the System Administrator Guide at
www.xerox.com/office/WC3655docs.
4. Touch Energy Saver.
5. Touch an option:
− Intelligent Ready causes the printer to wake and sleep based on previous usage patterns.
− Job Activated sets the printer to wake when it receives a job.
− Scheduled causes the printer to wake and sleep according to a schedule you specify.
6. If you selected Job Activated, to change the default low-power and sleep timeout periods, touch
Energy Saver Timers.
7. If you selected Scheduled, touch an option.
− Energy Saver Timers: This option changes the default low-power and sleep timeout periods.
− Scheduled Settings: This option selects the times that you want the printer to wake or sleep for
each day of the week.
8. Touch Save.
Exiting Power Saver Mode
The printer exits Power Saver mode automatically when it receives data from a connected device.
To exit Power Saver mode manually, on the control panel, press the Power Saver button.
24 Xerox® WorkCentre® 3655 Multifunction Printer
User Guide
Features
Information Pages
Your printer has a printable set of information pages. These include configuration and font information,
demonstration pages, and more.
Configuration Report
The Configuration Report lists printer information such as default settings, installed options, network
settings including IP address, and font settings. Use the information on this page to help you configure
network settings for your printer, and to view page counts and system settings.
Printing the Configuration Report
1. At the printer control panel, press the Machine Status button.
2. On the Machine Information tab, touch Information Pages > Configuration Report > Print.
3. Touch Close after the report prints.
Xerox® WorkCentre® 3655 Multifunction Printer 25
User Guide
Features
Administrative Features
CentreWare Internet Services
CentreWare Internet Services is the administration and configuration software installed on the
embedded Web server in the printer. It allows you to configure and administer the printer from a Web
browser.
CentreWare Internet Services requires:
• A TCP/IP connection between the printer and the network in Windows, Macintosh, UNIX, or Linux
environments.
• TCP/IP and HTTP enabled in the printer.
• A network-connected computer with a Web browser that supports JavaScript.
Accessing CentreWare Internet Services
At your computer, open a Web browser, in the address field, type the IP address of the printer, then press
Enter or Return.
Finding the IP Address of the Printer
To install the print drivers for a network-connected printer, you need the IP address of your printer. You
also need the IP address to access the settings of your printer through CentreWare Internet Services.
You can view the IP address of your printer on the control panel or on the Configuration Report. On the
Configuration Report, IP address information is located in the Connectivity Protocols section.
To view the IP address of the printer on the control panel:
1. At the printer control panel, press the Machine Status button.
2. Touch the Machine Information tab.
− If the system administrator has set the Display Network Settings to show the IP address, it
appears in the center panel.
− If the IP address is not displayed, print the Configuration Report or contact your system
administrator.
To print a configuration report:
1. At the printer control panel, press the Machine Status button.
2. On the Machine Information tab, touch Information Pages > Configuration Report > Print.
3. Touch Close after the report prints.
Note: After the printer has been on for two minutes, print the Configuration Report. The TCP/IP
address appears in the Network section of the page. If the IP address listed on the page is 0.0.0.0,
the printer needs more time to acquire an IP address from the DHCP server. Wait two minutes, then
print the Configuration Report again.
26 Xerox® WorkCentre® 3655 Multifunction Printer
User Guide
Technical support information for your printer;
www.xerox.com/office/WC3655support
Order supplies for your printer
www.xerox.com/office/WC3655supplies
www.xerox.com/office/businessresourcecenter
More Information
You can obtain more information about your printer from these sources:
Resource Location
Features
Installation Guide
Other documentation for your printer www.xerox.com/office/WC3655docs
Recommended Media List United States: www.xerox.com/paper
including online technical support, Online Support
Assistant, and driver downloads.
Information Pages
CentreWare Internet Services documentation
A resource for tools and information, including
interactive tutorials, printing templates, helpful tips,
and customized features to meet your individual
needs.
Local sales and support center www.xerox.com/office/worldcontacts
Printer registration www.xerox.com/office/register
Xerox® Direct online store www.direct.xerox.com/
Packaged with the printer.
European Union: www.xerox.com/europaper
Print from the control panel, or from CentreWare
Internet Services, click Status > Information Pages.
In CentreWare Internet Services, click Help.
Xerox® WorkCentre® 3655 Multifunction Printer 27
User Guide
• Installing the Printer as a Web Service on Devices ............................................................................................. 43
Online Support Assistant at www.xerox.com/office/WC3655support
3
Installation and Setup
This chapter includes:
• Installation and Setup Overview ................................................................................................................................ 30
• Selecting a Location for the Printer........................................................................................................................... 31
• Connecting the Printer ................................................................................................................................................... 32
• Configuring Network Settings ..................................................................................................................................... 36
• Enabling the Printer for Scanning .............................................................................................................................. 37
• Installing the Software .................................................................................................................................................. 38
See also:
Installation Guide packaged with your printer.
Xerox® WorkCentre® 3655 Multifunction Printer 29
User Guide
Installation and Setup
Installing the Software on page 38
Installation and Setup Overview
Before printing, your computer and the printer must be plugged in, turned on, and connected. Configure
the initial settings of the printer, then install the driver software and utilities on your computer.
You can connect to your printer directly from your computer using USB, or connect over a network using
an Ethernet cable or wireless connection. Hardware and cabling requirements vary for the different
connection methods. Routers, network hubs, network switches, modems, Ethernet cables, and USB cables
are not included with your printer and must be purchased separately. Xerox recommends an Ethernet
connection because it is typically faster than a USB connection, and it provides access to CentreWare
Internet Services.
Note: If the Software and Documentation disc is not available, you can download the latest drivers
from www.xerox.com/office/WC3655drivers.
See also:
Selecting a Location for the Printer on page 31
Choosing a Connection Method on page 32
Connecting the Printer on page 32
Configuring Network Settings on page 36
30 Xerox® WorkCentre® 3655 Multifunction Printer
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